receptionist/telephone operator

MIRA Search

As a Receptionist at EGSH, you will be the first point of contact for our visitors and clients. Your professionalism and enthusiasm will set the tone for a positive experience. Responsibilities include:<ul><li>Greeting and welcoming guests in a warm and friendly manner.</li><li>Answering and directing phone calls, taking messages where necessary.</li><li>Managing incoming and outgoing mail and packages.</li><li>Providing information and assistance to visitors, ensuring they are directed to the appropriate person or department.</li><li>Maintaining an organized and tidy reception area.</li><li>Coordinating appointments and managing the schedules for office staff.</li><li>Performing basic administrative tasks, including data entry and filing.</li><li>Assisting with organizing meetings and events.</li></ul>Requirements<ul><li>Multilingual (Russian, German, French, Urdu)</li><li>Previous experience in a receptionist or customer service role.</li><li>Strong interpersonal and communication skills.</li><li>Excellent organizational abilities and attention to detail.</li><li>Ability to remain calm and professional in a fast-paced environment.</li><li>Familiarity with office management systems and procedures.</li></ul>Benefits<ul><li>An international, innovative and collaborative work culture;</li><li>Comprehensive benefits, including medical insurance;</li><li>Official UAE employment status;</li><li>Stable AED salary;</li><li>Working schedule 6-1 (Nine-hour shifts - morning/afternoon);</li><li>Office location - The Art of Living Mall, Dubai.</li><li>Exciting tasks and growth opportunities.</li><li>Flexible schedule, including weekends, holidays, and irregular hours.</li></ul>Job Type: Full-timePay: Up to AED6,000.00 per monthApplication Question(s):<ul><li>Can you join us immediately?</li><li>What is your monthly expected salary in AED?</li></ul>

Receptionist (Russian Speaker)

Hilton

<div>Receptionist (Russian Speaker) - Franchise
Job Requirements 
 
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or other departments</li><li>Demonstrate a high level of customer service at all times</li><li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>Comply with hotel security, fire regulations and all health and safety legislation</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Follow company brand standards</li><li>Assist other departments, as necessary Qualifications 
</li></ul> 
 
Work Experience 
 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li> 
Previous experience in a customer-focused industry</li><li>Completed high school certificate or equivalent</li><li>Positive attitude and good communication skills</li></ul>
- Commitment to delivering a high level of customer service - Excellent grooming standards<ul><li>Ability to work on your own and as part of a team</li><li>Russian Speaker</li></ul> 
Benefits 
 
Housing Allowance
Transportation Allowance
Service Charge
Medical Insurance
Air Ticket Allowance 
Disclaimer
 
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel&rsquo;s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.</div>

Receptionist (Russian Speaker) - Franchise

Global Transport Group

We are a leading car rental and transportation company based in Doha, Qatar, seeking a friendly, organized, and professional Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients, providing excellent customer service and ensuring smooth day-to-day operations at the front desk. Responsibilities:<ul><li>Greet and welcome customers and visitors in a professional manner.</li><li>Answer and direct phone calls and handle general inquiries.</li><li>Schedule and coordinate vehicle pick-ups and drop-offs.</li><li>Manage email communication and maintain customer records.</li><li>Support the operations and sales teams with administrative tasks.</li><li>Keep the reception area tidy and organized.</li><li>Ensure a positive customer experience and assist in resolving minor issues.</li></ul>Requirements:<ul><li>Previous experience as a receptionist or customer service representative (experience in the car rental or transportation field is a plus).</li><li>Excellent communication skills in English and Arabic.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook).</li><li>Professional appearance and friendly demeanor.</li><li>Strong multitasking and organizational skills.</li></ul>ob Details:<ul><li>Location: Doha, Qatar</li><li>Job Type: Full-time</li><li>Working Hours: 8 hours per day (schedule discussed during interview)</li><li>Salary: Competitive, based on experience + monthly incentives</li></ul>Job Type: Full-timePay: QAR2,500.00 per month

Receptionist – Car Rental & Transportation Company

Accor Group

Job Title Telephone Operator Guest Services and Call Handling Dubai, UAE Job Description Telephone Operator Guest Services and Call Handling Dubai, UAE Position Overview Sofitel Dubai The Palm is seeking a professional and service-driven Telephone Operator to manage guest calls, internal communications, and switchboard operations. Located on the iconic Palm Jumeirah, this luxury beachfront resort offers a vibrant work environment where French elegance meets Arabian hospitality. If you have a passion for guest interaction and efficient communication, this is your chance to join one of Dubai s premier hospitality teams. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Customer Service Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Guest Communication and Switchboard Coordination As a Telephone Operator, you will be responsible for managing all inbound and outbound guest communications, delivering wake-up calls, logging requests, and ensuring smooth coordination between departments. This role is pivotal in delivering prompt, courteous, and accurate responses that enhance the guest experience throughout their stay. What You ll Do * Answer all incoming guest calls in a warm, friendly, and professional manner * Handle inquiries, guest requests, and transfers efficiently using the hotel s switchboard system * Maintain accurate records of wake-up call requests and ensure timely delivery * Communicate effectively with Front Office, Housekeeping, Engineering, and F&amp;B to follow up on guest needs * Manage voicemail and messaging services for guests and internal departments * Maintain up-to-date knowledge of hotel facilities, services, and local attractions * Access guest information via the Opera system to personalize calls and assist with preferences * Record and deliver messages according to standard operating procedures * Ensure all telephone equipment is functioning correctly and report issues promptly * Assist in emergency procedures by coordinating communication during fire alarms, evacuations, or other incidents Ideal Profile Friendly, Efficient, and Organized * 1 2 years of experience in a similar telephone or guest services role in a hotel * Fluent in English with excellent verbal and written communication skills * Knowledge of Opera PMS and switchboard systems preferred * Polite, calm, and composed under pressure with attention to detail * Strong interpersonal skills and a commitment to guest satisfaction * Multilingual abilities are an advantage * Ability to multitask and maintain professionalism in high-volume environments

Telephone Operator Guest Services and Call Handling Dubai, UAE

Vice keeper - TIDYHILL

Location: Dubai, UAEEmployment Type: Full-time (6 days/week)Schedule: 9 hours/day including 1-hour break (rotating AM/PM shifts)Company Overview: TadBeer Center operates under Vicekeeper Group, a Dubai-based ecosystem providing domestic staffing, training, and visa services under MOHRE authorization. The center focuses on professional domestic worker placement, training, and legal documentation through high service standards and digital transformation.Learn more: https://vicekeeper.com/Role Summary:We are looking for a professional and customer-oriented Receptionist to be the first point of contact at our Dubai office. The Receptionist will manage front-desk operations, welcome and assist walk-in clients, coordinate with the operations team, and ensure a smooth client experience. The role combines traditional reception duties with customer service responsibilities to support Vicekeeper&rsquo;s high service standards.Key Responsibilities:<ul><li>Greet and welcome walk-in clients, creating a professional and friendly first impression.</li><li>Answer, screen, and direct phone calls, emails, and inquiries efficiently.</li><li>Manage front-desk operations including visitor logs, appointments, and scheduling.</li><li>Handle incoming/outgoing mail, deliveries, and courier services.</li><li>Provide information about Vicekeeper services and guide clients through available options.</li><li>Prepare and process service agreements/contracts accurately.</li><li>Coordinate with the operations team to match clients with appropriate workers.</li><li>Ensure payments, documentation, and office records are handled accurately.</li><li>Maintain and update customer information in the CRM with strict confidentiality.</li><li>Follow up with clients to ensure satisfaction and resolve issues when needed.</li><li>Keep the reception and waiting area clean, organized, and welcoming.</li><li>Support general administrative and office tasks as required.</li></ul>Qualifications &amp; Skills:<ul><li>Fluency in English. ( Arabic is a plus)</li><li>Minimum 2 years experience as a receptionist or Front Desk Officer, with a strong background in customer service.</li><li>Strong command of English (spoken and written); additional languages are an advantage.</li><li>Professional appearance and excellent interpersonal skills.</li><li>Proven ability to manage multiple tasks with strong organisational and time-management skills.</li><li>Confident communicator with polite telephone and in-person etiquette.</li><li>Comfortable handling contracts, office systems, and basic administrative processes.</li><li>Positive, proactive attitude with a focus on client satisfaction.</li></ul>Job Type: Full-time

Receptionist ( Tadbeer Experience)

Autostrad Rent a Car

We're urgently hiring a Receptionist, Responsibilities<ul><li>Greet, assist, and direct office visitors and phone callers to the appropriate staff member.</li><li>Receive, direct and dispatch telephone messages and fax messages.</li><li>Coordinate mails pickup and delivery. And courier service.</li><li>Monitoring conference room booking for training and committee meetings.</li><li>Maintain sufficient inventory of office supplies.</li><li>Monitor the use of supplies and stationeries.</li><li>Coordinate the repair and maintenance of office equipment. And its contracts.</li><li>Assist the GHRM and other staff as requested on providing administrative services.</li><li>Administer Monthly and daily office attendance.</li><li>Type Letters and memos and its filling.</li><li>Air Ticket Booking for exit staff.</li><li>Supervise office cleaning, refreshments, news papers.</li></ul>Job Type: Full-timePay: AED5,000.00 per monthApplication Question(s):<ul><li>Are you Emirati national with family book ? </li><li>Can you join immediately?</li><li>Do you agree with proposed salary?</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Receptionist (Emirati National ONLY)

Job Title Telephone Operator Guest Services and Call Handling Dubai, UAE Job Description Telephone Operator Guest Services and Call Handling Dubai, UAE Position Overview Sofitel Dubai The Palm is seeking a professional and service-driven Telephone Operator to manage guest calls, internal communications, and switchboard operations. Located on the iconic Palm Jumeirah, this luxury beachfront resort offers a vibrant work environment where French elegance meets Arabian hospitality. If you have a passion for guest interaction and efficient communication, this is your chance to join one of Dubai s premier hospitality teams. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Customer Service Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Guest Communication and Switchboard Coordination As a Telephone Operator, you will be responsible for managing all inbound and outbound guest communications, delivering wake-up calls, logging requests, and ensuring smooth coordination between departments. This role is pivotal in delivering prompt, courteous, and accurate responses that enhance the guest experience throughout their stay. What You ll Do * Answer all incoming guest calls in a warm, friendly, and professional manner * Handle inquiries, guest requests, and transfers efficiently using the hotel s switchboard system * Maintain accurate records of wake-up call requests and ensure timely delivery * Communicate effectively with Front Office, Housekeeping, Engineering, and F&amp;B to follow up on guest needs * Manage voicemail and messaging services for guests and internal departments * Maintain up-to-date knowledge of hotel facilities, services, and local attractions * Access guest information via the Opera system to personalize calls and assist with preferences * Record and deliver messages according to standard operating procedures * Ensure all telephone equipment is functioning correctly and report issues promptly * Assist in emergency procedures by coordinating communication during fire alarms, evacuations, or other incidents Ideal Profile Friendly, Efficient, and Organized * 1 2 years of experience in a similar telephone or guest services role in a hotel * Fluent in English with excellent verbal and written communication skills * Knowledge of Opera PMS and switchboard systems preferred * Polite, calm, and composed under pressure with attention to detail * Strong interpersonal skills and a commitment to guest satisfaction * Multilingual abilities are an advantage * Ability to multitask and maintain professionalism in high-volume environments * Well-groomed with a courteous and positive demeanor Why Join Us Careers at Sofitel Dubai The Palm * Work in a 5-star beachfront resort on Palm Jumeirah with world-class amenities * Access to global Accor career development opportunities and learning programs * Employee benefit card offering discounts at Accor hotels worldwide * Be part of a culturally diverse and supportive team committed to service excellence * Enjoy a dynamic and elegant work environment where your skills are recognized and developed

Telephone Operator Guest Services and Call Handling

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