receptionist/telephone operator

Palm Code

We're Hiring: Receptionist in Ajman!Hey there! Are you the kind of person who lights up a room with your energy? Do you love meeting new people, keeping things organized, and being the friendly face of a company? If yes, then Palm Code Software Development L.L.C. wants YOU!What You&rsquo;ll Be Doing:<ul><li>&#9989; Greeting visitors with a warm smile (we love good vibes!)</li><li>&#9989; Answering calls and emails like a pro</li><li>&#9989; Managing office supplies (because a well-stocked coffee machine is a must!)</li><li>&#9989; Keeping things organized&mdash;schedules, documents, and the occasional birthday surprise</li><li>&#9989; Assisting the team with light admin work (we promise, no boring tasks!)</li><li>&#9989; Making sure the office feels like home!</li></ul>What We&rsquo;re Looking For:<ul><li>A people person&mdash;friendly, professional, and full of energy</li><li>Strong communication skills (English is a must, Arabic is a plus!)</li><li>Basic computer skills (emails, scheduling, Google Sheets, etc.)</li><li>Previous experience as a receptionist or admin assistant is a plus, but not a must!</li><li>A fast learner with a &quot;can-do&quot; attitude</li></ul>Why Join Palm Code?<ul><li>Work in a creative and tech-driven environment</li><li>Free coffee (and maybe snacks too!)</li><li>Growth opportunities&mdash;we love promoting from within</li><li>A fun, friendly team that feels like family</li></ul>If this sounds like your kind of job, apply now. We can&rsquo;t wait to meet you!.NOTE: CV must include the following:<ul><li>Age</li><li>Nationality</li><li>Personal Picture</li></ul>Job Type: Full-timePay: AED2,500.00 - AED5,000.00 per monthApplication Question(s):<ul><li>Do you have residence visa?</li></ul>Experience:<ul><li>receptionist: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Ajman (Required)</li></ul>

Receptionist - ✨ PALM CODE

Accor Group

Job Title Telephone Operator Guest Services and Call Handling Dubai, UAE Job Description Telephone Operator Guest Services and Call Handling Dubai, UAE Position Overview Sofitel Dubai The Palm is seeking a professional and service-driven Telephone Operator to manage guest calls, internal communications, and switchboard operations. Located on the iconic Palm Jumeirah, this luxury beachfront resort offers a vibrant work environment where French elegance meets Arabian hospitality. If you have a passion for guest interaction and efficient communication, this is your chance to join one of Dubai s premier hospitality teams. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Customer Service Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Guest Communication and Switchboard Coordination As a Telephone Operator, you will be responsible for managing all inbound and outbound guest communications, delivering wake-up calls, logging requests, and ensuring smooth coordination between departments. This role is pivotal in delivering prompt, courteous, and accurate responses that enhance the guest experience throughout their stay. What You ll Do * Answer all incoming guest calls in a warm, friendly, and professional manner * Handle inquiries, guest requests, and transfers efficiently using the hotel s switchboard system * Maintain accurate records of wake-up call requests and ensure timely delivery * Communicate effectively with Front Office, Housekeeping, Engineering, and F&amp;B to follow up on guest needs * Manage voicemail and messaging services for guests and internal departments * Maintain up-to-date knowledge of hotel facilities, services, and local attractions * Access guest information via the Opera system to personalize calls and assist with preferences * Record and deliver messages according to standard operating procedures * Ensure all telephone equipment is functioning correctly and report issues promptly * Assist in emergency procedures by coordinating communication during fire alarms, evacuations, or other incidents Ideal Profile Friendly, Efficient, and Organized * 1 2 years of experience in a similar telephone or guest services role in a hotel * Fluent in English with excellent verbal and written communication skills * Knowledge of Opera PMS and switchboard systems preferred * Polite, calm, and composed under pressure with attention to detail * Strong interpersonal skills and a commitment to guest satisfaction * Multilingual abilities are an advantage * Ability to multitask and maintain professionalism in high-volume environments

Telephone Operator Guest Services and Call Handling Dubai, UAE

Job Title Telephone Operator Guest Services and Call Handling Dubai, UAE Job Description Telephone Operator Guest Services and Call Handling Dubai, UAE Position Overview Sofitel Dubai The Palm is seeking a professional and service-driven Telephone Operator to manage guest calls, internal communications, and switchboard operations. Located on the iconic Palm Jumeirah, this luxury beachfront resort offers a vibrant work environment where French elegance meets Arabian hospitality. If you have a passion for guest interaction and efficient communication, this is your chance to join one of Dubai s premier hospitality teams. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Customer Service Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Guest Communication and Switchboard Coordination As a Telephone Operator, you will be responsible for managing all inbound and outbound guest communications, delivering wake-up calls, logging requests, and ensuring smooth coordination between departments. This role is pivotal in delivering prompt, courteous, and accurate responses that enhance the guest experience throughout their stay. What You ll Do * Answer all incoming guest calls in a warm, friendly, and professional manner * Handle inquiries, guest requests, and transfers efficiently using the hotel s switchboard system * Maintain accurate records of wake-up call requests and ensure timely delivery * Communicate effectively with Front Office, Housekeeping, Engineering, and F&amp;B to follow up on guest needs * Manage voicemail and messaging services for guests and internal departments * Maintain up-to-date knowledge of hotel facilities, services, and local attractions * Access guest information via the Opera system to personalize calls and assist with preferences * Record and deliver messages according to standard operating procedures * Ensure all telephone equipment is functioning correctly and report issues promptly * Assist in emergency procedures by coordinating communication during fire alarms, evacuations, or other incidents Ideal Profile Friendly, Efficient, and Organized * 1 2 years of experience in a similar telephone or guest services role in a hotel * Fluent in English with excellent verbal and written communication skills * Knowledge of Opera PMS and switchboard systems preferred * Polite, calm, and composed under pressure with attention to detail * Strong interpersonal skills and a commitment to guest satisfaction * Multilingual abilities are an advantage * Ability to multitask and maintain professionalism in high-volume environments * Well-groomed with a courteous and positive demeanor Why Join Us Careers at Sofitel Dubai The Palm * Work in a 5-star beachfront resort on Palm Jumeirah with world-class amenities * Access to global Accor career development opportunities and learning programs * Employee benefit card offering discounts at Accor hotels worldwide * Be part of a culturally diverse and supportive team committed to service excellence * Enjoy a dynamic and elegant work environment where your skills are recognized and developed

Telephone Operator Guest Services and Call Handling

Aldar Academies

<div>Job Description
 
 
Aldar Education are looking to appoint a passionate and dynamic Receptionist to join our thriving team.
 
 
As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education. We offer the broadest choice of curricula. In the largest number of locations in Abu Dhabi.
 
 
Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought-after education provider, now supporting over 31,000 students and a growing network of almost 5,000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as a Teacher Training Academy.
 
 
Working collaboratively, our education network's purpose is to empower the next generation to shape our future, directly supporting the educational goals of Abu Dhabi's government. Today, Aldar Education's efforts are guided by the Abu Dhabi Economic Vision 2030 plan, which aims to build a sustainable knowledge-based economy through premium education.</div>
 <div><div><ul><li>High School Certificate/Diploma or bachelor&rsquo;s degree Certificate.
</li><li> 
A minimum of 2 years of experience in a customer focused role in the region. Experience in the education field is preferred.
</li><li> 
Fluent English communication skills, written and oral Arabic speaker is preferable
</li><li> 
Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment
</li><li> 
Excellent office management skills</li></ul></div></div>
 <div>Main Duties
<ul><li>Deliver high quality customer service to all visitors and staff, representing the school in a professional manner.
</li></ul><ul><li>Greet visitors in a friendly and helpful manner.
</li></ul><ul><li>Have a strong knowledge of the key information about the school.
</li></ul><ul><li>Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage.
</li></ul><ul><li>Provide general clerical/administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence.
</li></ul><ul><li>Undertake word-processing and other IT based tasks e.g. database, excel, Internet research.
</li></ul><ul><li>Produce lists/information/data as required e.g. class lists.
</li></ul><ul><li>Sort and distribute mail.
</li></ul><ul><li>Attend and participate in relevant meetings as required.
</li></ul><ul><li>Answer, screen and forward incoming phone calls in a friendly and professional manner ( following our standard telephone etiquette/ protocol).
</li></ul><ul><li>Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
</li></ul><ul><li>Provide basic and accurate information in-person and via phone/email.
</li></ul><ul><li>Assist Admissions team with in-bound and out-bound calls.
</li></ul><ul><li>Log admissions enquiries into the MIS &ndash; data base.
</li></ul><ul><li>Perform other clerical receptionist duties such as filing, photocopying and printing.
</li></ul><ul><li>Arrange transportation for visitors when require.
</li></ul><ul><li>Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees.
</li></ul><ul><li>Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.
</li></ul><ul><li>Assist with tasks assigned as and when required by the management team.
</li></ul><ul><li>Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post.
</li></ul>Perform other duties as requested by direct and dotted line reporting managers/ supervisors</div>

Receptionist (UAEN) - Abdulla Bin Otaiba School

Streamline Solutions

RoleVirtual Receptionist LocationThane, MumbaiShift7:00 AM to 3:00 PM3:00 PM to 11:00 PM11:00 PM to 7:00 AM8-hour shift, 5 days a week. Shifts will be rostered to cover 24-hour operations of the hotel in New Zealand.Timeline2-4 weeksAbout Streamline SolutionsStreamline Solutions a well-established Accounting Back office based out of Thane, Mumbai having both domestic &amp; international clients, with 20+ years&rsquo; experience in in Accounting &amp; Outsourcing.About the ClientOur Client is a leading hospitality company in Oceania Region with 40+ years of association with global hotel brands including IHG, Accor &amp; Hilton.Their investment &amp; expertise range from Construction, Ownership &amp; Management of diverse hospitality assets such as Hotels, Event Centres, Serviced &amp; Residential Apartments.About the RoleWe are seeking a warm, service-oriented Virtual Receptionist to represent the front office of our New Zealand-based star hotel. The role involves handling guest interactions virtually &mdash; ensuring every guest receives the same courteous, efficient, and professional service as they would in person.The Virtual Receptionist is responsible for delivering a high standard of guest service and operational support remotely. This role is the first point of contact for hotel guests through telephone, email, and digital communication channels.The position involves handling reservations, managing guest enquiries, supporting daily front office functions, and ensuring a seamless guest experience from pre-arrival through to post-stay.KRAsKey Responsibilities<ul><li>Respond promptly and professionally to guest enquiries via phone, email, and other virtual communication platforms.</li><li>Manage and process reservations, amendments, and cancellations accurately within the Property Management System (PMS).</li><li>Support front desk operations by coordinating pre-arrival arrangements and providing relevant guest information.</li><li>Facilitate virtual check-in and check-out processes and assist guests with contactless service options.</li><li>Coordinate with on-site teams including Housekeeping, Maintenance, and Food &amp; Beverage to ensure guest requests are actioned promptly.</li><li>Handle guest concerns and feedback professionally, escalating matters to the appropriate on-site manager when required.</li><li>Maintain accurate records of all guest interactions and transactions.</li><li>Promote hotel services, facilities, and local area information to enhance guest experiences.</li><li>Adhere to hotel policies, data privacy regulations, and Health &amp; Safety protocols.</li><li>Maintain a professional standard of communication and conduct at all times.</li></ul>Skills and Attributes<ul><li>Excellent verbal and written communication skills.</li><li>Strong customer service orientation with a professional and friendly approach.</li><li>Ability to manage multiple enquiries and tasks simultaneously.</li><li>High level of accuracy and attention to detail.</li><li>Ability to work independently and manage time effectively.</li><li>Proficient in using technology, including PMS platforms, MS Office, and communication software.</li><li>Reliable, punctual, and solution-focused.</li></ul>Qualifications and Experience<ul><li>1-2 experience in hotel front office, reservations, or customer service roles is preferred.</li><li>Familiarity with Opera Cloud or similar Property Management Systems is advantageous.</li><li>Proficiency in English (additional languages are an asset).</li><li>Competency in using communication tools such as Microsoft Teams, Outlook, VoIP platforms, and messaging services.</li></ul>Additional Information<ul><li>This is a remote role to virtually assist guests in a New Zealand Hotel Property.</li><li>Shifts may include evenings, weekends, and public holidays based on operational requirements.</li><li>Full system and service training will be provided.</li><li>Supportive, modern work environment in Mumbai.</li></ul>Job Type: Full-timePay: &#8377;300,000.00 - &#8377;420,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Virtual Receptionist

Thabt Gulf Digital Soulution

Job Summary:We are looking for a friendly, well-groomed, and highly organized Customer Service cum Receptionist to manage our front desk and ensure excellent customer experience. The ideal candidate will be the first point of contact for visitors and clients and must possess outstanding communication and interpersonal skills.Key Responsibilities:<ul><li>Greet and welcome guests and clients professionally and warmly</li><li>Answer, screen, and forward incoming phone calls in a polite and efficient manner</li><li>Handle all customer inquiries promptly via phone, email, or in person</li><li>Maintain a clean and organized reception area</li><li>Schedule appointments and manage meeting room bookings</li><li>Maintain records of incoming/outgoing correspondence and calls</li><li>Coordinate with internal departments for administrative and support needs</li><li>Assist with administrative tasks such as filing, data entry, and documentation</li><li>Ensure visitor logbooks and ID verification procedures are properly followed</li><li>Handle complaints and provide appropriate solutions in a timely manner</li></ul>Requirements:<ul><li>Female candidate aged between 25&ndash;32 years</li><li>Minimum High School Diploma or equivalent; a degree/diploma in Business Administration is a plus</li><li>Proven work experience as a Receptionist or Customer Service Representative</li><li>Excellent verbal and written communication skills</li><li>Proficiency in MS Office (Word, Excel, Outlook)</li><li>Professional appearance and attitude</li><li>Strong organizational and multitasking abilities</li><li>Ability to work independently and under pressure</li><li>Fluent in [insert required languages, e.g., English, Arabic, etc.]</li></ul>Preferred Attributes:<ul><li>Previous experience in front desk, hospitality, or corporate setting</li><li>Friendly, approachable, and courteous demeanor</li><li>Problem-solving skills and a customer-focused mindset</li></ul>Job Type: Full-timePay: QAR3,000.00 per month

Asian Receptionist cum Customer Service

ANNEX TRAINING INSTITUTE

About Us:Annex Training Institute is a leading vocational training center in Abu Dhabi dedicated to empowering learners with practical and career-oriented skills. We&rsquo;re growing fast and looking for a confident, energetic, and creative individual to be the face of our institute &mdash; both at the front desk and on camera!Role Overview:As a Receptionist cum Video Presenter, you will be the first point of contact for students and visitors while also representing our institute in promotional and informational videos.Key Responsibilities:<ul><li>Welcome and assist students and visitors in a friendly and professional manner</li><li>Manage phone calls, inquiries, and admissions</li><li>Present institute videos, short ads, and social media clips (training provided)</li><li>Coordinate with the marketing team for video and social content</li></ul>Requirements:<ul><li>Excellent communication skills in English (Arabic or Hindi is a plus)</li><li>Confident, pleasant, and camera-friendly personality</li><li>Basic computer and social media knowledge</li><li>Video editing skills are a plus</li><li>Positive attitude and willingness to learn</li><li>Freshers are welcome &mdash; full training will be provided</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Can you share your experience in this field?</li><li>What is the status of your visa?</li><li>What languages do you speak?</li><li>Are you currently living in Abu Dhabi?</li><li>Have you previously worked in a training institute, college, or education consultancy?</li><li>When can you join if selected?</li></ul>

Receptionist cum video presenter

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