receptionist/telephone operator

EFS FACILITIES SERVICES

IMMEDIATE JOINERS !!MANDATORY Multilingual ability (Arabic / Tagalog / Urdu) preferred.Receptionist cum Telephone Operator (Customer Help Desk)Location: (Doha] Industry: [Financial / Corporate / Services] Employment Type: Full-timeAbout the RoleWe are looking for a Receptionist cum Telephone Operator to join our Customer Help Desk team. The role requires excellent communication skills, a customer-first approach, and the ability to manage both front desk and telephone operations efficiently.Key Responsibilities<ul><li>Greet and assist visitors in a professional manner.</li><li>Answer, screen, and transfer calls promptly.</li><li>Provide general information and handle basic customer queries.</li><li>Maintain visitor logs, call records, and support administrative tasks.</li><li>Coordinate with internal staff to ensure smooth customer service.</li><li>Uphold confidentiality and organizational service standards.</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s degree (preferred).</li><li>1&ndash;3 years&rsquo; experience in reception/telephone operations or customer service.</li><li>Strong communication skills; proficiency in English is required.</li><li>MANDATORY Multilingual ability (Arabic / Tagalog / Urdu) preferred.</li><li>Professional grooming, interpersonal skills, and a positive attitude.</li><li>Self Visa or Husband Visa preferred.</li><li>Immediate joiners will be given priority.</li></ul>Job Types: Full-time, PermanentPay: QAR2,500.00 - QAR5,000.00 per monthApplication Question(s):<ul><li>Can you Speak Arabic fluently ? </li><li>Are you able to join immediately?</li><li>Have you worked in reception and customer facing role before?</li></ul>

RECEPTIONIST CUM TELEPHONE OPERATOR: ARABIC, TAGALOG AND URDU SPEAKING

FRIENDS MANPOWER RECRUITMENT

The Customer Service Agent/Receptionist will be responsible for the following:Arab NationalJOB DESCRIPTION / RESPONSIBILITIES:<ul><li>Manage large amounts of incoming phone calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/Customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Assist callers with inquiries, complaints, and requests.</li><li>Log and escalate issues to relevant internal teams when necessary.</li><li>Ensure data accuracy, completeness, and confidentiality at all times.</li><li>Operate company Customer Relationship Management (CRM) system and other designated customer service tools.</li><li>Log all interactions and outcomes with detailed notes.</li><li>Manage and respond to queries received via multiple public-facing channels including: Telephone, Email, WhatsApp Social Media (if assigned), Onlineforms and inquiry platforms, Offline communication (onsite).</li><li>Submit daily and weekly interaction reports.</li><li>Highlight trends, recurring issues, and customer feedback.</li><li>Support campaigns and initiatives that require direct customer interaction (e.g., RSVP follow-ups, alumni engagement drives, surveys).</li></ul>REQUIREMENTS and SKILLS<ul><li>Fluent in Arabic and English (Spoken and written).</li><li>Proven experience in customer service or receptionist roles.</li><li>Strong communication, interpersonal, and problem-solving skills.</li><li>Familiar with CRM systems and Microsoft Office.</li><li>Professional appearance and behavior suitable for representing the company.</li><li>Duty hours are eight hours per day (Sunday to Thursday 7:30am to 3:30pm).</li><li>with valid QID</li></ul>Job Type: Contract Contract length: 3-4 monthsPay: QAR4,500.00 - QAR5,000.00 per monthLanguage:<ul><li>arabic (Required)</li></ul>

Customer Service Agent/Receptionist

IHG Hotels & Resorts

<div><div>Franchise Hotel - Telephone Operator - Russian/Arabic Speaker
<div><div>Hotel Brand: VOCO Hotels
 
Location: United Arab Emirates, Dubai
Hotel: VX Monaco Hotel &ndash; Dubai World Islands - (DXBCA)
Job number: FRDXBCA4046<div> 
 
 
</div></div><div><div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.</div> 

<div>About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels 
Your day to day

Answering Calls: 
Professionally and courteously answer incoming room service calls, promptly addressing guest inquiries, requests, and concerns. Ensure a high level of telephone etiquette is always maintained.

Order Management: 
Accurately take room service orders, confirming all details such as menu items, special requests, and delivery preferences. Ensure orders are promptly relayed to the kitchen or relevant teams for preparation.

Call Transfers: 
Effectively transfer calls to the appropriate departments or individuals when required, ensuring accurate communication and maintaining records of call transfers.

Menu Knowledge: 
Stay thoroughly familiar with the room service menu, including ingredients, preparation times, and promotions, to provide accurate recommendations and answer guest inquiries.

Guest Assistance: 
Assist guests with general inquiries about room service offerings, hotel amenities, and any specific dietary or service requests.

Follow-Up: 
Ensure timely follow-up with guests to confirm their satisfaction with delivered orders and address any additional needs.

Delivery of Food: 
Coordinate and participate in the delivery of food and beverages to guest rooms, ensuring all items are delivered promptly, accurately, and in compliance with hotel presentation standards.

Mise en Place: 
Assist in setting up and maintaining the mise en place for room service operations, including organizing trays, cutlery, napkins, condiments, and other essentials to ensure efficient service.

Answering Calls: 
Professionally and courteously answer incoming room service calls, promptly addressing guest inquiries, requests, and concerns. Ensure a high level of telephone etiquette is always maintained.

Order Management: 
Accurately take room service orders, confirming all details such as menu items, special requests, and delivery preferences. Ensure orders are promptly relayed to the kitchen or relevant teams for preparation.

Call Transfers: 
Effectively transfer calls to the appropriate departments or individuals when required, ensuring accurate communication and maintaining records of call transfers.

Menu Knowledge: 
Stay thoroughly familiar with the room service menu, including ingredients, preparation times, and promotions, to provide accurate recommendations and answer guest inquiries.

Guest Assistance: 
Assist guests with general inquiries about room service offerings, hotel amenities, and any specific dietary or service requests.

Follow-Up: 
Ensure timely follow-up with guests to confirm their satisfaction with delivered orders and address any additional needs.

Delivery of Food: 
Coordinate and participate in the delivery of food and beverages to guest rooms, ensuring all items are delivered promptly, accurately, and in compliance with hotel presentation standards.

Mise en Place: 
Assist in setting up and maintaining the mise en place for room service operations, including organizing trays, cutlery, napkins, condiments, and other essentials to ensure efficient service. 
What we need from you
<div>
<div><div><div>FUNCTIONAL PRE-REQUISITIES:</div><div> 

BEHAVIOURAL COMPETENCIES:</div></div><div> 
<div>
Educational Qualifications: 1</div><div> 

Bachelor&rsquo;s Degree in Hospitality, Business Administration OR related.</div><div> 
<ul><li> Excellent Communication Skills</li></ul>
<ul><li> Excellent organization skills</li></ul>
<ul><li> Customer Orientation</li></ul>
<ul><li> Team work</li></ul>
<ul><li> New ways of working</li></ul>
<ul><li> Multitasking</li></ul>
<ul><li> Creativity &amp; Innovation</li></ul>
<ul><li> Analytics Focus</li></ul>
<ul><li> Logical reasoning</li></ul></div></div><div> 
<div>
Years of Experience:</div><div> 

Max &ndash; 12 / Min - 8</div></div><div><div> 

Industries Acceptable From:</div><div> 

Hospitality</div></div><div> 
<div>
Role Specific Qualifications &amp; Training:</div><div> 

Certification in supply chain management OR similar 
</div></div> 
<div><div>Languages Required:</div><div> 

Fluent English</div></div><div> 
<div>
Computer and Software Proficiency:</div><div> 

Hotel Reservations Software</div></div><div> 
<div>
Driving License:</div><div> 

NA 
</div>
</div> 
<div><div>Travel Availability / Time Flexibility:</div><div> 

World Islands &ndash; Dubai / Very Essential</div></div><div><div> 

Work Relationships:</div><div> 

Internal: Executive Committee
External: Suppliers/Vendors</div></div></div></div> 

 
What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you&rsquo;ll become part of our hotel family.</div></div></div></div></div>

Franchise Hotel - Telephone Operator - Russian/Arabic Speaker

Takht-E-Jamshid

We are looking for a reliable and energetic bilingual (Arabic &amp; English) Arabic Female Receptionist for a fine dining restaurant to manage our front counter operations. This role combines cashier duties, customer service, phone handling, and delivery / takeaway coordination. The ideal candidate is detail-oriented, friendly, and capable of managing multiple responsibilities at once while delivering an excellent guest experience.Requirements: --Fluency in Arabic and English (both spoken and written) is essential.-Previous experience in cashier, customer service, or restaurant front desk roles.-Ability to multitask and remain calm under pressure.-Familiarity with delivery platforms and POS system is a plus.-Well-groomed, punctual, and team-oriented.-Need a transferable work visa.-Need a valid food handler health certificate.-Ready to join immediately.Job Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>

Receptionist-Arabic Female Urgently Required

Gujarat Construction Company

Details of the requirement are given below for your reference:1) Company : Manufacturing Industry 2) Position : Receptionist(Female) 3) Experience Required: 1+ Years Fresher Can Also Apply 4) Salary Negotiable : Rs. 15000 to 18000 PM Depend On Interview 5) Job Location : Shahibaug, Ahmedabad 6) Job Description :Computer Knowledge &amp; Good Communication skills are Essential.Skills in Microsoft products such as Excel, Word, and Outlook.With Regards, Gopi (HR) 7777981967Job Type: PermanentPay: &#8377;12,000.00 - &#8377;18,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

Receptionist(Female) - Manufacturing Industry - Shahibaug - Ahmedabad

Endocare

<div>
 
 
 
 About Endocare, the employer
 
 
 
 <ul>
 <li>
 Endocare is a specialty clinic for metabolic health and longevity, with the mission to take on the pandemic of metabolic conditions in the Middle East by leveraging medical expertise and advancements in technology.
 </li>
 <li>
 We have developed a proprietary treatment approach for people struggling with obesity in the form of a medicated lifestyle intervention. To achieve sustainable weight loss, our patients receive personalized coaching throughout the treatment period and beyond, helping them achieve long-lasting health outcomes.
 </li>
 <li>
 As we prepare for the launch of our Abu Dhabi clinic in
 
 October 2025
 
 , we are seeking a
 
 Receptionist &amp; Clinical Operations Specialist
 
 &ndash; a professional who is equally confident welcoming patients at the front desk and managing day-to-day operations to ensure compliance, efficiency, and quality.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and experience
 
 
 
 <ul>
 <li>
 Proven experience as a Receptionist, Administrative Assistant, or Clinical Operations role in a clinic, hospital, or healthcare setting.
 </li>
 <li>
 Strong ability to manage electronic medical records and patient booking systems.
 </li>
 <li>
 Proficiency in MS Office, database systems, and digital tools for reporting.
 </li>
 <li>
 Familiarity with medical terminology and healthcare workflows.
 </li>
 <li>
 Understanding of
 
 Department of Health (DoH) Abu Dhabi standards
 
 and regulatory processes is highly desirable.
 </li>
 <li>
 Excellent communication skills in English (Arabic is a strong plus).
 </li>
 <li>
 Training in medical or clinical administration is an advantage.
 </li>
 </ul>
 
 
 
 
 
 
 Duties and responsibilities
 
 
 
 
 
 Front Desk &amp; Patient Care
 
 
 <ul>
 <li>
 Welcome and guide patients, ensuring a warm, professional, and efficient reception experience.
 </li>
 <li>
 Schedule and confirm appointments, manage cancellations, and optimize clinic schedules.
 </li>
 <li>
 Answer patient inquiries with professionalism and empathy, providing accurate information.
 </li>
 </ul>
 
 
 Administration &amp; Records
 
 
 <ul>
 <li>
 Maintain and update patient medical records in compliance with data privacy standards.
 </li>
 <li>
 Handle invoicing, billing, insurance coordination, and preparation of financial and tax reports.
 </li>
 <li>
 Manage office communications and correspondence with external stakeholders.
 </li>
 </ul>
 
 
 Operations &amp; Compliance
 
 
 <ul>
 <li>
 Oversee vendor management, facility maintenance, and supply procurement.
 </li>
 <li>
 Ensure compliance with
 
 DoH regulations
 
 and maintain readiness for inspections.
 </li>
 <li>
 Support doctors, coaches, and nurses with daily operational needs.
 </li>
 <li>
 Ensure smooth day-to-day running of the clinic.
 </li>
 </ul>
 
 
 Team Collaboration
 
 
 <ul>
 <li>
 Act as the bridge between the front desk, clinical staff, and management.
 </li>
 <li>
 Contribute to the development of operational processes and quality improvement.
 </li>
 </ul>
 
 
 
 What you can expect
 
 
 
 <ul>
 <li>
 Space to take responsibility and develop your own ideas
 </li>
 <li>
 Productive and respectful work environment
 </li>
 <li>
 
 Competitive remuneration
 
 </li>
 </ul>
 
 
 
 
 
 
</div>

Receptionist / Clinical Operations Specialist

ImmI Trenity Consultancy

Female Candidates Only*We are looking for experienced receptionists who can sell migration services to clients for Permanent Residency and work permits for Canada, Australia, UK, or Europe.Activities include:&middot; Working with confidential and or sensitive documents on immigration programs, client analysis, immigration options, closing contracts, process monitoring, and case reporting updates.&middot; The high volume of outbound calls, multi-tasking, multi-priority management of client case processing.&middot; Reporting, communications, and strict adherence to client agreements.&middot; Meeting expectations, deadlines, and financial targets.Key duties for the Immigration Consultant position:&middot; Managing and responding to inbound leads via telephone, social media, and email.&middot; Managing outbound phone calls and emails.&middot; Responding to inquiries using pre-set business templates&middot; Advice on the overseas options available, so as to enable the candidates &amp; their family to make an educated choice &amp; the right decision.&middot; Give clear and accurate information based on the current immigration &amp; visa laws &amp; policies.&middot; Provide a fair and neutral evaluation of a candidate&rsquo;s profile.&middot; Provide a personal global career strategy customized to their needs.&middot; Follow up on leads whilst providing ongoing guidance and advice&middot; Provide clear information on all programs we offer, and countries we provide visa/immigration services to.&middot; Develop and maintain strong client relationships.&middot; Meet targets and close contracts with clients.&middot; Maintain strong working relationships with all clients and colleagues.SkillsThe ideal candidate must have:&middot; Prior experience in sales, negotiation, consulting, collections&middot; Proven ability in sales conversion.&middot; Strong interpersonal skills.&middot; Ability to communicate effectively and concisely to customers.&middot; Must be a team player.&middot; Must be able to handle clients over the phone and in person.&middot; Ability to work under pressure.Job Type: Full-timeJob Type: Full-timeJob Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per month

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