receptionist airline lounge

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25195078
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Food and Beverage &amp; Culinary
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
 <br/>
 <br/>
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: Less than 1 year related work experience.
 <br/>
 <br/>
 Supervisory Experience: No supervisory experience.
 <br/>
 <br/>
 License or Certification: None
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 <br/>
 <br/>
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 <br/>
 <br/>
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 <br/>
 <br/>
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
 <br/>
 <br/>
</div>


F&B Service Expert - Lobby Lounge

<div><b>Additional Information</b><br>
<b>Job Number</b>25205525<br>
<b>Job Category</b>Food and Beverage &amp; Culinary<br>
<b>Location</b>Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.</p><p><br>
</p><p>No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts &ndash; to get it right for our guests and our business each and every time.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Executive Lounge Waitress- Delta Hotels by Marriott City Center Doha

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>Provide comprehensive best in class sales support across all channels and segments to Emirates trade partners in order to maximize revenue and achieve commercial targets Support the sales teams and external customers ensuring that all requests are actioned promptly.
</p><ul><li><p>Create, update, and maintain customer and agency records accurately.
</p></li><li><p>Handle general trade partner and customer enquiries, ensuring prompt resolution or escalation when required.
</p></li><li><p>Receive, investigate, and resolve client complaints to ensure high levels of customer satisfaction.
</p></li><li><p>Liaise with internal departments to obtain required information for timely and accurate sales support.
</p></li><li><p>Ensure all transactional sales activities are processed efficiently to minimise delays and enhance service delivery.
</p></li><li><p>Coordinate and support Sales Teams in selling and marketing Emirates products through efficient handling of direct mail, telesales, and correspondence.
</p></li><li><p>Compile regular and ad-hoc sales and commercial reports accurately and within stipulated deadlines.
</p></li><li><p>Maintain a structured and retrievable filing system for all sales documentation to avoid delays or data loss.
</p></li><li><p>Regularly update and maintain records on Salesforce.com and other Emirates Group systems.
</p></li><li><p>Support the Sales Support Team Leader / Sales Support Manager with ad-hoc tasks and projects as required.
</p></li><li><p>Troubleshoot trade partner issues and resolve contractual and operational queries to maximise sales opportunities.
</p></li><li><p>Ensure timely and accurate distribution of fare rules, contracts, and commercial communications across all sales channels.
</p></li><li><p>Maintain a strong understanding of all Emirates commercial products and initiatives in the market.
</p></li><li><p>Prepare, circulate, and track commercial and sales advisory notices with appropriate approvals and documentation.
</p></li></ul><ul><li><p>Obtain approvals, maintain records, and provide statistics for ad-hoc commercial activities, including:
</p><ul><li><p>Fare amendments and waivers
</p></li><li><p>Conditions of carriage amendments
</p></li><li><p>Excess baggage approvals
</p></li><li><p>Ticket validity changes and class switches
</p></li><li><p>Skywards status matches
</p></li><li><p>Agent AD tickets and special agent fares
</p></li><li><p>Chauffeur Drive, STPC bookings, Marhaba lounge passes, etc.
</p></li></ul></li><li><p>Create reservations, arrange ticketing, and ensure fare collection as instructed.
</p></li><li><p>Resolve booking discrepancies and operational issues efficiently.<br>
</p></li></ul><p></p><br>
<ul><li><p>Handle nationwide group business enquiries and provide quotations and reservations within agreed timelines.
</p></li><li><p>Work closely with Sales Teams to actively solicit and support group business, including ad-hoc and series groups.
</p></li><li><p>Build and manage group requests using the GYM Application, including:
</p><ul><li><p>Creating group contracts
</p></li><li><p>Monitoring group blocks throughout the full lifecycle
</p></li><li><p>Managing deposits, cancellations, and capacity adjustments
</p></li></ul></li><li><p>Ensure compliance with all group procedures, policies, and guidelines.
</p></li><li><p>Book and coordinate special group services such as STPC, seat allocations, meals, SSRs, and group check-in.
</p></li><li><p>Maintain accurate group records before, during, and after travel, and follow up on post-departure activities.
</p></li><li><p>Produce monthly and periodic group sales performance reports for Commercial Management.
</p></li><li><p>Administer and coordinate client and agency familiarisation events.
</p></li><li><p>Liaise with internal and external stakeholders to ensure all logistical arrangements, reservations, and documentation are in place.
</p></li><li><p>Ensure events are executed smoothly and contribute to incremental revenue generation.
</p></li><li><p>Coordinate with internal departments including Airports, Reservations Services, EGTIF, Accounting, and Revenue Optimisation.
</p></li><li><p>Build strong working relationships with local Sales Teams and the Revenue Optimisation department in Dubai.
</p></li><li><p>Remain updated on airline policies, procedures, industry regulations, and market developments.
</p></li><li><p>Communicate accurate and timely information to clients and stakeholders.
</p></li></ul><h5 class="jobSectionHeader"><b>Qualification
</b></h5><p>Qualification:
<br>
- 10 years schooling or equivalent
<br>
<br>
Experience
<br>
- Customer Service/Customer Relations 3+ years
<br>
- Preferable work experience in an Airline or Travel Agency
<br>
<br>
Skills:
<br>
- Basic fares and ticketing qualification from a recognised institute or airline.
<br>
- Knowledge of fare construction and ticketing with an understanding of Computerised Reservation Systems (CRS)/MARS/Galileo/Sabre.
<br>
- Knowledge of MS Office packages.
<br>
- Knowledge of world geography.
</p><p>Must have the right to live &amp; work in KSA.
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits
</b></h5><p>Competitive Salary</p></div>

Senior Sales Support Assistant

Etihad

<div>
 Synopsis
 <br/>
 <br/>
 <br/>
 <br/>
 At Etihad Airways, the guest experience is shaped by thousands of frontline moments - and behind every great interaction is great training.
 <br/>
 <br/>
 We are seeking a
 <strong>
  Manager Training (Soft Skills)
 </strong>
 to design and deliver world-class behavioural and customer service training programmes that elevate the performance, confidence, and professionalism of our frontline teams. This role plays a critical part in shaping how Etihad is experienced by millions of guests each year &mdash; from the contact centre to the airport, from check-in to boarding and beyond.
 <br/>
 <br/>
 This is a hands-on, design &amp; delivery-focused role, ideal for a senior learning professional who thrives in frontline environments, enjoys being close to the operation, and is passionate about developing people through practical, high-impact learning.
 <br/>
 <br/>
 Accountabilities
 <br/>
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Develop comprehensive, interactive, and engaging soft skills training curricula tailored for diverse frontline roles (contact center, check-in, boarding, lounge, baggage, etc.).
  </li>
  <li>
   Create learning content using modern instructional design principles and adult learning methodologies (e.g., blended learning, microlearning, scenario-based learning). Ensure content reflects airline service philosophy, cultural sensitivity, and regulatory compliance standards.
  </li>
  <li>
   Deliver high-impact classroom, virtual, and on-the-job training sessions focused on communication, emotional intelligence, conflict resolution, service recovery, and customer empathy.
  </li>
  <li>
   Develop and maintain annual training calendars, ensuring timely delivery of mandated and developmental training programs.
  </li>
  <li>
   Evaluate training effectiveness using metrics such as performance KPIs, customer satisfaction (NPS), and employee feedback to continuously improve content and delivery.
  </li>
  <li>
   Maintain accurate training records and compliance documentation in line with company and regulatory requirements.
  </li>
  <li>
   Partner with department heads, HR, and operational managers to identify learning needs and align training outcomes with business goals.
  </li>
  <li>
   Coach and mentor internal trainers and subject matter experts to build facilitation capability within the organization
  </li>
  <li>
   Support leadership development initiatives for supervisory and team leader levels within frontline operations.
  </li>
  <li>
   Stay abreast of global best practices in learning technology, behavioral science, and service excellence.
  </li>
  <li>
   Integrate digital learning tools (LMS, e-learning, simulations, gamification) to enhance learner engagement and scalability.
  </li>
  <li>
   Foster a culture of continuous learning and development within the frontline workforce.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Skills &amp; Competencies
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Proven track record in designing and delivering soft skills or customer service excellence training programs for large, multicultural teams. knowledge of airport operations, passenger handling, ground services, and safety requirements.
  </li>
  <li>
   Excellent facilitation, presentation, and communication skills.
  </li>
  <li>
   Expertise in soft skills topics: communication, empathy, resilience, cultural awareness, and customer engagement.
  </li>
  <li>
   Strong analytical and problem-solving skills with ability to measure and demonstrate ROI of training.
  </li>
  <li>
   High emotional intelligence and cultural sensitivity, with ability to engage a diverse workforce.
  </li>
  <li>
   Expertise in instructional design, facilitation, adult learning principles, experiential learning methods and e-learning development.
  </li>
  <li>
   Proven ability to design and implement large-scale and multi-station training programs
   <br/>
   <br/>
  </li>
 </ul>
 Education &amp; Experience
 <br/>
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree in human resources, Education, Psychology, Business Administration, or related field
  </li>
  <li>
   Minimum 7&ndash;10 years of experience in learning and development, with at least 3&ndash;5 years in a lead trainer role within the aviation, hospitality, or service industry.
  </li>
  <li>
   Proven track record in designing and delivering soft skills or customer service excellence training programs for large, multicultural teams
  </li>
  <li>
   Instructional Design certification (e.g., ATD, CIPD, or Kirkpatrick).
  </li>
  <li>
   Train-the-Trainer or Master Trainer certification.
  </li>
  <li>
   Certification in Emotional Intelligence, Customer Experience, or Coaching is highly desirable.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Etihad Airways
  <br/>
  <br/>
 </strong>
 Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world&rsquo;s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad&rsquo;s codeshare partners, Etihad&rsquo;s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad&rsquo;s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
 <br/>
 <br/>
 To learn more, visit etihad.com
 <br/>
 <br/>
 <strong>
  Recruitment Fraud Alert
  <br/>
  <br/>
 </strong>
 Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
</div>


Manager Training (Soft Skills)

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Cabin Services - Manager Image &amp; Style
</div></div><div><div>Ref #
</div><div>230179
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cabin Crew &amp; Cabin Services
</div></div><div><div><ul><li>Closing date: 08-Jan-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the Role:</b></p><p><b>
As Manager Image and Style under Cabin Services</b>, you will ensure the highest standards of image and style are maintained for our Cabin Crew and Cabin Services employees. You will be responsible for creating, monitoring, delivering, and managing all image-related processes and procedures.</p><p><b>
Key Responsibilities</b></p><ul><li><p>
Create, update and manage the Cabin Crew/Cabin Services image and style objectives</p></li><li><p>
Lead the implementation of policies and procedures related to image ensuring that they are maintained at optimum levels.</p></li><li>
Develop, implement, and oversee policies and procedures for staff image and uniforms.</li><li>
Maintain and update image and style manuals and training programs to enhance the knowledge of image standards.</li><li>
Oversee and conduct image checks and ensure compliance with industry-leading standards.</li><li>
Collaborate with uniform service providers and internal stakeholders to enhance uniform quality and availability.</li><li>
Provide coaching, presentations, and refreshers on image and style.</li><li>
Support marketing events and special projects with image and style expertise.</li><li>
Manage departmental budgets and contribute to strategic planning.</li><li><p>
Perform other departmental duties related to his/her position as directed by Head of the Department.</p></li></ul><p></p><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><p>
We are seeking a passionate, innovative, and experienced professional to join our Cabin Services Team.</p><p>
To be successful in this role you will have:</p><ul><li> Bachelor&rsquo;s Degree or equivalent with a minimum of 8 years of job-related experience, or High School/Vocational Diploma with 9 years of job-related experience.</li><li> Certifications in make-up, beauty and skin care, with knowledge of dermatology.</li><li> Strong communication and presentation skills, with the ability to facilitate and demonstrate sessions on make-up, image and deportment.</li><li> Up-to-date knowledge and skills on skin care, make-up application and well-being of physical health.</li><li> Excellent written and spoken English communication skills.</li><li> Proficient in MS Office Applications.</li><li> Proven ability to act as a role model in image management and provide consultation to all front-line staff.</li><li> Ability to solve problems and make informed decisions.</li><li> Strong leadership, mentoring, and coaching skills.</li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before. So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><p>
Qatar Airways was awarded Skytrax Airline of the Year an unprecedented 9 times - 2011, 2012, 2015, 2017, 2019, 2021, 2022, 2024 and 2025.</p><p>
In 2024, Qatar Airways was awarded &lsquo;Airline of the Year&rsquo;, &lsquo;World&rsquo;s Best Business Class&rsquo;, &lsquo;World&rsquo;s Best Business Airline Lounge&rsquo; and &lsquo;Best Airline in the Middle East&rsquo;.</p><p>
Qatar Airways currently flies to nearly 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the &lsquo;World&rsquo;s Best Airport&rsquo;, as voted by voted by Skytrax in 2021, 2022, and 2024. In 2024, Hamad International Airport also received the &lsquo;Best Airport in the Middle East&rsquo; accolade for 10 consecutive years, as well as &lsquo;World&rsquo;s Best Airport Shopping&rsquo; for the second year in a row.</p><p><b>
How to apply</b></p><p>
If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=230179</div></div></div></div></div></div></div></div>

Cabin Services - Manager Image & Style

Mandarin Oriental Hotel Group

<div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Club Lounge F&amp;B Service Attendant to join our Club Lounge team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Club Lounge Department, the Club Lounge F&amp;B Service Attendant is responsible for meeting and exceeding guest expectations by providing efficient and courteous Club Lounge services, guest relations and excellent food and beverage service in accordance with Legendary Quality Experiences. The Club Lounge F&amp;B Service Attendant reports to the Club Lounge Manager.</p>
<p><b>
As</b> <b>Club Lounge F&amp;B Service Attendant, you will be responsible for the following duties:</b></p>
<ul>
<li>Maximize Guest Loyalty and Guest Satisfaction in daily operation.</li>
<li>Ensure Legendary Quality Experience (LQE) standards are fully implemented, maintained, and executed to meet and exceed guests&rsquo; expectations.</li>
<li>Provide recommendations for wine and dining.</li>
<li>Ensure the beverage and self-service stations are properly set with sufficient stocks.</li>
<li>Maintain neatness and cleanliness of the Mandarin Club Lounge.</li>
<li>Set up the Breakfast buffet and prepare the lounge for breakfast service.</li>
<li>Seat the guest and provide excellent service for breakfast and drink service.</li>
<li>Set up the buffets on time and replenish them if necessary.</li>
<li>Clear and reset the tables.</li>
<li>Prepare and serve drinks and cocktails.</li>
<li>Keep the pantry and lounge in perfect condition.</li>
<li>Clean the operating equipment if there is no steward in the afternoon/evening.</li>
<li>Serve welcome drink when there is a check-in.</li>
<li>Collect the afternoon and evening buffet set-ups from the kitchen and return the leftovers.</li>
<li>Counts the operating equipment.</li>
<li>Collect the orders from the storeroom.</li>
<li>Prepare the operating equipment daily for the service.</li>
</ul>
<p><b> As</b> <b>Club Lounge F&amp;B Service Attendant</b><b>, we expect from you:</b></p>
<ul>
<li>Previous experience in the same role in a luxury hotel is preferred, resort experience is required</li>
<li>Fluent in English, additional language will be a benefit</li>
<li>Initiative with good customer service skills</li>
<li>Related working F&amp;B experience in hotel/restaurant is a must</li>
<li>Enjoy interacting with guests and meeting new people</li>
<li>Good communication and interpersonal skills, team player</li>
<li>Dynamic and energetic</li>
</ul>
<p><b> </b><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div>

Club Lounge F&B Service Attendant

Hilton

<div><p>Executive Lounge Manager</p><p>
An Executive Lounge Manager-Supervisor is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advise and information is delivered when requested.<br>
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<b>What will I be doing?</b><br>
<p>An Executive Lounge Manager-Supervisor, you are responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advise and information is delivered when requested. An Executive Lounge Manager-Supervisor contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Manage the performance of the Executive Lounge in the hotel</li>
<li>Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations</li>
<li>Handle enquiries and complaints, promptly and efficiently</li>
<li>Ensure that all Guest supplies and amenities are offered and replenished to the required standards</li>
<li>Manage a Team that is current with all hotel services as well as VIP requests and special events and that demonstrate a knowledge of external locations, attractions and landmarks in the vicinity</li>
<li>Ensure the Team projects a professional manner with an emphasis on hospitality and Guest service</li>
<li>Ensure the Team complies with Hotel security, fire regulations and all health and safety legislation</li>
<li>Executive tasks as instructed by the Executive Lounge Supervisor or Manager</li>
<li>Serve your role and Team in an environmentally-conscience manner</li></ul><b>
What are we looking for?</b><br>
<p>Executive Lounge Manager-Supervisors serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Previous supervisory experience in the hotel, leisure or retail sector</li>
<li>Calm, efficient and organised</li>
<li>Excellent personal presentation and communication skills</li>
<li>A passion for delivering exceptional levels of Guest service</li>
<li>Ability to listen and respond to demanding Guest needs</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Previous experience in Executive Lounge Supervisor or Manager in a hotel environment</li>
<li>Multi-lingual</li>
<li>Accountable and resilient</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a range of different work situations</li></ul><br>
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What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Executive Lounge Manager

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