front office senior receptionist (arabic speaker)

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receptionist

CBRE Excellerate

<div>Who are we?
We are the market leader in commercial real estate services and investments, offering our clients across Africa and the Middle East an integrated range of high-quality real estate services, including facilities management, advisory and transaction services, and project management.
We primarily support corporate clients who procure services on a contractual basis throughout the Middle East and Africa, and even globally, depending on their portfolio.
Why choose us?
Imagine more than just the future of work &mdash; with CBRE Excellerate, you can help shape it. Within our leading international group, you will discover a culture that encourages entrepreneurship, where your outstanding work is not only valued but also celebrated. Collaborate with talented people, benefit from exceptional resources, and thrive both professionally and personally throughout your career journey. 
 
About the Role
The Receptionist is responsible to manage the reception as the first point of contact for the office and provide business operations, administrative support to the FM team&rsquo;s goal to deliver the FM services as per agreement. Assist Staff/Guests needs, and requirements related to facilities and other services being provided as part of the scope. Supports the FM team to successfully deliver the FM services at the site as per agreement. 
 
Key Responsibilities<ul><li>
Ensure the Reception is covered without fail during working hours</li><li>
Provide Superior Customer Service in all areas &amp; aspects and actively assist to ensure compliance of the Reception SLA&rsquo;s.</li><li>
Maintain security and safety standards as required, ensuring that visitors are recorded in logbook, escorted and contractors do not have access to areas without the appropriate authorization or supervision maintained.</li><li>
Maintain the record of all files and documents and monitor and maintain office supplies inventory.</li><li>
Be fully conversant with the reporting procedures for any non-conformance / incident in relation to H&amp;S and first aid.</li></ul> 
 Requirements<ul><li>
High school diploma or general education degree (GED) and a minimum of two years of related experience and/or training.</li><li>
Proficient computer skills, Knowledgeable in SAP, FMP, Lenel System</li><li>
Experience in FM corporate environment.</li><li>
Customer service skills.</li><li>
Administration skills.</li><li>
Ability to work well under pressure.</li></ul></div>

Receptionist

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 M&ouml;venpick Hotel &amp; Resort Al Bida&rsquo;a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait&rsquo;s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city.
 
 
 
 Job Description
 
 
 
 
 Front Office Senior Receptionist
 
 
 
 First impressions are everything! As a Front Office Supervisor, you will ensure guests have a memorable experience from arrival through departure by delivering exceptional service and maintaining operational excellence.
 
 
 
 What You Will Be Doing
 
 
 
 <ul>
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 Greet guests, manage check-ins, respond to requests, and settle accounts while providing friendly and engaging service.
 </li>
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 Supervise day-to-day front office operations, ensuring service standards are consistently met and maintained.
 </li>
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 Address guest concerns promptly, track issues, and notify appropriate departments to resolve problems efficiently.
 </li>
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 Assist the Front Office Manager with staffing records, scheduling, and staff training initiatives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your experience and skills include:
 
 
 
 <ul>
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 Service-focused personality with a genuine commitment to hospitality; proven customer service experience is required
 </li>
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 Proficiency with Opera property management system or related hotel management software
 </li>
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 Fluency in English and Arabic; additional languages are a plus
 </li>
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 Demonstrated supervisory or team leadership experience in a hospitality or customer-facing environment
 </li>
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 Strong problem-solving and conflict resolution skills with the ability to handle guest concerns professionally and efficiently
 </li>
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 Excellent organizational and multitasking abilities to manage multiple front office operations simultaneously
 </li>
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 Outstanding verbal and written communication skills in English and Arabic for effective guest and staff interaction
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 Knowledge of hospitality industry standards, guest service protocols, and front office best practices
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Learning programs through our Academies.
 </li>
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 Opportunity to develop your talent and grow within your property and across the world!
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 Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
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 Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.
 
 
 </li>
 </ul>
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS
 
</div>

Front Office Senior Receptionist (Arabic Speaker)

Explore 2+ Receptionist in Kuwait City this August. Find roles across top companies and apply now to boost your career.

2 receptionist jobs In Kuwait City

Receptionist

Front Office Senior Receptionist (Arabic Speaker)