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customer service representative (bahrain) Jobs in Manama

customer service representative (bahrain)

receptionist

Nordic Holdings

5 STAR HOTEL EXPERIENCEOPERA SYSTEM KNOWLEDGEARABIC SPEAKINGWILLING TO JOIN IMMEDIATELYFront Desk Operations<ul><li>Greet and welcome guests warmly upon arrival.</li><li>Handle check-in and check-out procedures efficiently.</li><li>Provide room keys, hotel information, and directions to rooms.</li><li>Manage room reservations and booking confirmations.</li><li>Update room availability in the hotel system.</li></ul>Guest Services<ul><li>Respond to guest inquiries and special requests.</li><li>Handle complaints or concerns professionally.</li><li>Arrange services such as wake-up calls, taxis, tour bookings, or restaurant reservations.</li><li>Provide information about hotel amenities, local attractions, and events.</li></ul>Administrative Tasks<ul><li>Operate hotel management software (PMS).</li><li>Process payments (cash, credit cards, etc.) and issue receipts.</li><li>Maintain daily reports on occupancy, guest arrivals, and financial transactions.</li><li>Answer phone calls, emails, and manage messages.</li></ul>Team Coordination<ul><li>Communicate with housekeeping and maintenance teams regarding room status or issues.</li><li>Report unusual situations, emergencies, or guest incidents to supervisors or security.</li></ul>Typical Qualifications:<ul><li>High school diploma or a degree in Hospitality, Tourism, or HRM is preferred</li><li>Previous experience in a hotel or customer service is an advantage</li><li>Willingness to work shifts, weekends, and holidays</li></ul>Job Type: Full-time

HOTEL RECEPTIONIST

Elite Resort and Spa

4 STAR HOTEL EXPERIENCEOPERA SYSTEM KNOWLEDGEEnglish / ARABIC SPEAKINGWILLING TO JOIN IMMEDIATELYFront Desk OperationsGreet and welcome guests warmly upon arrival.Handle check-in and check-out procedures efficiently.Provide room keys, hotel information, and directions to rooms.Manage room reservations and booking confirmations.Update room availability in the hotel system.Guest ServicesRespond to guest inquiries and special requests.Handle complaints or concerns professionally.Arrange services such as wake-up calls, taxis, tour bookings, or restaurant reservations.Provide information about hotel amenities, local attractions, and events.Administrative TasksOperate hotel management software (PMS).Process payments (cash, credit cards, etc.) and issue receipts.Maintain daily reports on occupancy, guest arrivals, and financial transactions.Answer phone calls, emails, and manage messages.Team CoordinationCommunicate with housekeeping and maintenance teams regarding room status or issues.Report unusual situations, emergencies, or guest incidents to supervisors or security.Typical Qualifications:High school diploma or a degree in Hospitality, Tourism, or HRM is preferredPrevious experience in a hotel or customer service is an advantageWillingness to work shifts, weekends, and holidaysJob Type: Full-timePay: BD140.000 - BD170.000 per month

Hotel Receptionist

Al Ghalia

We're Hiring! Female Bahraini Receptionist for Our Salon, Spa, and Gym(Please note we are looking for a female Bahraini receptionist because our brand Dessange is exclusively for women and male are NOT allowed to enter the premises). Are you a warm, organized, and proactive individual with a passion for customer service? Our bustling salon, tranquil spa, and vibrant gym are looking for a female Bahraini receptionist to be the welcoming face of our establishment!If you thrive in a dynamic environment and love making a positive first impression, we want to hear from you.About the Role:As our receptionist, you'll be the first point of contact for all our valued clients across our salon, spa, and gym. You'll play a crucial role in ensuring a smooth and enjoyable experience for everyone who walks through our doors.Key Responsibilities:<ul><li>Warmly greet and welcome clients and visitors.</li><li>Manage appointments and bookings efficiently for salon, spa, and gym services.</li><li>Answer phone calls, respond to emails, and handle inquiries professionally.</li><li>Process payments and maintain accurate records.</li><li>Provide information about our services, promotions, and membership options.</li><li>Maintain a tidy and presentable reception area.</li><li>Assist with various administrative tasks as needed.</li><li>Handle client feedback and resolve issues with a positive attitude.</li></ul>What We're Looking For:<ul><li>Female candidate with excellent communication and interpersonal skills.</li><li>Previous experience in a receptionist, front desk, or customer service role, preferably within the beauty, wellness, or fitness industry.</li><li>Proficient in using scheduling software and basic computer applications.</li><li>A friendly, approachable, and professional demeanor.</li><li>Ability to multitask and work effectively in a fast-paced environment.</li><li>Strong organizational skills and attention to detail.</li><li>A genuine desire to provide exceptional client service.</li></ul>Why Join Our Team?We offer a supportive and friendly work environment where your contributions are valued. You'll be part of a team dedicated to providing top-notch services in beauty, relaxation, and fitness.Ready to Apply?If you're excited about this opportunity and meet the qualifications, please submit your resume and a cover letter outlining your experience and why you'd be a great fit for our team. We look forward to hearing from you!Send your CV to hrd@alghalia.com or to blue@alghalia.comAdd the email's subject &quot;Receptionist&quot;Job Type: Full-timePay: BD250.000 - BD500.000 per monthApplication Question(s):<ul><li>What is your height?</li><li>What is your weight?</li><li>Can you stand up for long hours?</li><li>Can you carry heavy weights?</li><li>Do you have an experience in fitness and wellness industry?</li></ul>

Bahraini Receptionist (Spa, Salon and Gym)

Cinqo Group

<ul><li>Greeting and Directing Visitors:Receptionists are the first point of contact for anyone entering the office. They welcome visitors, determine their needs, and direct them to the appropriate person or location.</li><li>Answering Phones:They manage incoming calls, screen and route them to the correct extensions, take messages, and ensure prompt communication within the office.</li><li>Managing Correspondence:This includes sorting and distributing mail, handling faxes, and managing email correspondence for the office.</li><li>Scheduling and Calendar Management:Receptionists often schedule appointments, manage meeting room bookings, and maintain the calendars for key personnel.</li><li>Providing Information and Assistance:They answer general inquiries, provide information about the company or its services, and offer basic support to visitors and employees.</li><li>Maintaining the Reception Area:Ensuring the reception area is clean, organized, and presentable is a key responsibility.</li><li>Administrative Support:Receptionists may assist with tasks like data entry, filing, photocopying, and other clerical duties as needed.</li><li>Managing Office Supplies:They keep track of office supplies, reorder items when necessary, and maintain an organized inventory.</li><li>Handling Mail and Deliveries:This includes receiving, sorting, and distributing mail, as well as coordinating courier services.</li></ul>With at least 2 years work experience in the same fieldDiploma holder in Business Administration or its equivalentGood Arabic and English communication skillsJob Type: Full-timePay: Up to BD400.000 per month

Receptionist (Bahraini National - Arabic & English Speaker)

Bespoke Professionals

We are looking for energetic, friendly, and professional candidates to join a leading fitness center&rsquo;s Front Desk team. This role is ideal for individuals with excellent customer service skills and prior experience in hospitality, fitness, or reception roles.Key Responsibilities:<ul><li>Greet and assist members and visitors in a warm, professional manner</li><li>Handle member check-ins and ensure all entries are accurately recorded</li><li>Answer incoming calls promptly and professionally, providing information on memberships, classes, and services</li><li>Manage bookings for personal training sessions, group classes, and facilities</li><li>Follow up on membership inquiries and ensure timely responses to messages and emails</li><li>Handle payments, renewals, and basic administrative tasks efficiently</li><li>Maintain a tidy and welcoming reception area at all times</li><li>Use WhatsApp professionally for reminders, confirmations, and promotions</li><li>Stay calm and professional during busy hours, providing excellent service to all members</li></ul>Requirements:<ul><li>Previous experience in a front desk, reception, customer service, or hospitality role (fitness industry experience preferred)</li><li>Strong verbal communication skills with a pleasant, welcoming attitude</li><li>Ability to multitask and handle high foot traffic during peak hours</li><li>Must be energetic, approachable, and passionate about fitness and customer service</li><li>Good follow-up and organizational skills</li><li>Comfortable using booking systems, WhatsApp, and basic office software</li><li>Must speak ARABIC and ENGLISH</li></ul>Working Hours &amp; Compensation:<ul><li>6 days a week, 9 hours per day</li><li>Good Salary, based on experience</li><li>Opportunity to work with one of the most reputable gyms in the region</li><li>Supportive, team-oriented work environment with opportunities for growth</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How old are you ?</li><li>How fluent are you in Arabic ? (out of 100) </li><li>How fluent are you in English ? (out of 100)</li><li>What is your notice period ?</li><li>What is your Nationality ?</li><li>How many years of experience do you have working at a GYM?</li><li>What is your martial status ? (Single, Married, Divorced or Widowed)</li><li>what is your email ?</li></ul>

Gym - Front-Desk / Receptionist job opportunity

Bonapal W.L.L.

&middot; Assist Management in developing and implementing core business and marketing plans &amp; develop and implement marketing strategies to maximize restaurant revenues.&middot; Train new employees to work in different positions at the restaurant.&middot; Make sure that all staff members comply with all fire, safety, health regulations, safe food handling procedures, work schedules, and work duties on a constant basis.&middot; Engage customers in positive dialogue to ensure return business and take and resolve any complaints from them.&middot; Perform restaurant opening and closing activities and organize management of repair and maintenance issues.&middot; Keep track of inventory and order supplies as needed and ensuring that there is minimum wastage of inventories.&middot; Monitoring activities of every Receptionist/Supervisor such as check in, check out and money exchange. Coordinates the work of all subordinates to ensure guest satisfaction and compliance to HAUS standards.&middot; Ensuring floor staff grooming maintained in compliance with Haus standards.&middot; Organize and coordinate with Front Office Management all arrivals and departures of guests, VIP's, groups, billing, and any additional information requested.&middot; Cover any FOH position as &amp; when needed (including but not limited to Hosting/ Serving/ Running/ Bakery attendance / bartending&hellip;.)&middot; Report all operational details to the restaurant manager.&middot; Help the restaurant manager with the team schedules.&middot; Doing the team daily briefing when being in charge of the shift, organizing staff breaks&middot; Help the restaurant manager preparing all needed paperwork related to HR and finance reports.&middot; Following up on any refunds due for guestsJob Type: Full-timeApplication Question(s):<ul><li>Are you currently residing in Bahrain?</li><li>Do you have working experience as an Assistant Manager?</li></ul>

Restaurant Assistant Manager

ROMEOS

PREFFERED WHO HAVE EXPERIENCE IN REAL ESTATEWe are seeking a proactive and well-organized Front Desk cum Admin Assistant to join our team. The ideal candidate will be the first point of contact for our company and responsible for managing the front desk as well as providing administrative support to ensure efficient office operations.Key Responsibilities<ul><li>Greet and assist visitors, clients, and vendors professionally.</li><li>Answer, screen, and forward incoming calls in a courteous manner.</li><li>Handle incoming and outgoing mail, packages, and deliveries.</li><li>Maintain office supplies inventory and order as needed.</li><li>Assist in the preparation of documents, reports, and correspondence.</li><li>Manage meeting room bookings and coordinate office maintenance tasks.</li><li>Support admin with filing, employee records, and other clerical duties.</li><li>Ensure the front desk and reception area are tidy and presentable.</li></ul>Requirements<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree preferred).</li><li>Proven experience in a sales and administrative role is an advantage.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook).</li></ul>Preferred Qualifications<ul><li>Experience in Real estate dealings preferred.</li><li>Fluent in English (Arabic is a plus)</li></ul>Job Type: Full-timePay: BD250.000 - BD400.000 per month

FRONT DESK CUM OFFICE COORDINATOR FOR COWORKING SPACE

Explore 16+ Receptionist in Manama this September. Find roles across top companies and apply now to boost your career.