customer service representative Jobs in Manama

customer service representative

housekeeping attendant

spa receptionist

administrative assistant

administrative clerk/assistant (female) Jobs in Manama

administrative clerk/assistant (female)

receptionist

Hilton

<div>
 A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Completed high school certificate or equivalent
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience in cash handling
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Bahrain City Centre Hotel &amp; Residences
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Receptionist

Silver Steps Management

Admin ReceptionistWe are seeking a professional, organized, and proactive Admin Receptionist to join our team. In this key front-office role, you will serve as the first point of contact for visitors and callers, while also providing vital administrative and clerical support to ensure smooth and efficient daily operations. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a commitment to maintaining a welcoming and professional environment.Main Duties:<ul><li>Greet and assist visitors and clients in a courteous and professional manner.</li><li>Answer, screen, and direct incoming calls and handle inquiries efficiently.</li><li>Manage appointment scheduling, meeting coordination, and calendar updates.</li><li>Maintain and organize office files, correspondence, and documentation (electronic and paper).</li><li>Support daily administrative tasks including data entry, filing, and report preparation.</li><li>Monitor office supplies and coordinate with vendors to ensure timely replenishment.</li><li>Assist management in organizing meetings, internal communications, and office activities.</li><li>Ensure the reception area and office remain tidy, organized, and presentable at all times.</li></ul>Qualifications:<ul><li>Minimum 2 years of experience in an administrative or receptionist role (preferred).</li><li>Strong written and verbal communication skills in English; additional languages are an advantage.</li><li>Excellent organizational and multitasking abilities with attention to detail.</li><li>Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).</li><li>Professional appearance, positive attitude, and commitment to confidentiality.</li></ul>Job Type: Full-timeExperience: Admin / Receptionist: 2 years (Preferred)Job Type: Full-timeExperience:<ul><li>Admin/Receptionist: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>

Office Admin/Receptionist

Marriott International

<div>Additional Information 
Job Number25165108 
Job CategorySpa 
LocationSheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations. 
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Spa Receptionist

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25165108
 
 
 
 Job Category
 
 Spa
 
 
 
 Location
 
 Sheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
 
 
 Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

VGA Holdings

Location: SeefJob SummaryThe Office Assistant will be the first point of contact for the company, providing exceptional customer service and professional administrative support to ensure efficient office operations. This role is crucial for maintaining a positive company image, managing communication flow, and providing essential support in line with company goals and culture.Key ResponsibilitiesReception and Communication:<ul><li>Manage the main reception area, welcoming and directing all visitors (clients, guests, vendors) in a professional and courteous manner.</li><li>Answer, screen, and forward incoming phone calls, taking accurate messages and ensuring timely follow-up.</li><li>Manage incoming and outgoing mail, couriers, and deliveries, coordinating with local logistics services.</li><li>Maintain the common areas (reception, meeting rooms) to ensure they are tidy, presentable, and well-stocked.</li><li>Handle general inquiries, providing accurate information and acting as a local cultural representative of the company.</li></ul>Administrative Support:<ul><li>Provide high-level administrative support to the management team and/or specific departments as required.</li><li>Schedule and coordinate meetings, appointments, and conference calls, including preparing meeting rooms and necessary documentation.</li><li>Manage and maintain office supplies, stationery, and kitchen stock, placing timely orders and liaising with local vendors.</li><li>Organise and file documents, both physical and electronic, ensuring compliance with company and local record-keeping standards.</li><li>Process and track expense reports, invoices, and basic financial documentation for the office.</li></ul>Local and Cultural Support (Bahrain-Specific):<ul><li>Assist the HR department with local employee documentation, including gathering necessary personal data and coordinating with the Labour Market Regulatory Authority (LMRA) procedures as instructed.</li><li>Ensure all front-office communications and interactions respect local customs, traditions, and business etiquette.</li><li>Essential: Facilitate communications in Arabic (preferred) and English(compulsory) to effectively serve all stakeholders.</li></ul>QualificationsRequired:<ul><li>Education: Minimum of a High School Diploma; a Diploma or Bachelor&rsquo;s degree in Business Administration, Office Management, or a related field is highly preferred.</li><li>Experience: Proven work experience (1-3 years minimum) as a Receptionist, Administrative Assistant, or in a similar front-office role.</li><li>Language: Excellent written and verbal communication skills in (essential for local business and government communications) English.</li><li>Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li></ul>Preferred:<ul><li>Familiarity with local business regulations and government processes in Bahrain.</li><li>Knowledge of office equipment, such as multi-line phone systems, photocopiers, and scanners.</li></ul>Skills and Competencies<ul><li>Exceptional Communication: Clear, professional, and confident communication style across multiple channels (phone, email, in-person).</li><li>Professional Appearance &amp; Demeanor: Maintain a polished and welcoming appearance, reflecting the company's professional image.</li><li>Organisational Skills: High level of attention to detail and ability to multitask and manage a dynamic workload efficiently.</li><li>Proactivity: Ability to take initiative, anticipate needs, and solve problems independently.</li><li>Confidentiality: Demonstrated ability to handle sensitive information and personal data with the utmost discretion and integrity.</li></ul>To apply, email: info@vgaholdings.comor Whatsapp message only(No calls): 66621566Job Type: Full-timePay: From BD200.000 per monthAbility to commute/relocate:<ul><li>Manama: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you able to join immediately or within 1 week?</li></ul>Language:<ul><li>Fluent English (Preferred)</li></ul>

Female Office Assistant

Office Manager Job DescriptionSummary: The Office Manager is responsible for the overall organization, maintenance, and administrative support of the office environment. This role ensures office operations run smoothly and efficiently, creating a productive and pleasant work setting for all employees.Reporting To: Head of Operations, HR Manager, or CEO/Executive DirectorKey Responsibilities1. Office Administration &amp; Management<ul><li>Daily Operations: Oversee and manage all general administrative activities, ensuring efficient and effective office function.</li><li>Correspondence: Manage incoming/outgoing mail, courier services, and act as the primary point of contact for external communication.</li><li>Record Keeping: Maintain organized filing systems (physical and digital) for administrative records, vendor contracts, and compliance documentation.</li><li>Budget Support: Manage the office supply budget, track expenditures, and process invoices and expense reports related to office operations.</li></ul>2. Facilities &amp; Maintenance<ul><li>Maintenance Coordination: Schedule and supervise office repairs, maintenance, and cleaning services, ensuring a safe and clean working environment.</li><li>Equipment: Manage all office equipment (printers, copiers, phone systems), ensuring they are functional, maintained, and stocked with necessary supplies.</li><li>Space Management: Oversee the organization of common areas, meeting rooms, and kitchen facilities.</li><li>Security &amp; Access: Manage office security systems, issue access badges, and handle key management.</li></ul>3. Supply &amp; Inventory Management<ul><li>Procurement: Monitor and maintain inventory of office supplies, kitchen stock, and equipment, placing orders as needed while seeking cost-effective vendors.</li><li>Asset Tracking: Maintain an accurate inventory list of company property, furniture, and IT peripherals.</li></ul>4. HR &amp; Staff Support<ul><li>Onboarding/Offboarding Logistics: Coordinate logistical needs for new hires (setting up workstations, ordering equipment, managing desk assignment) and handle offboarding logistics for departing staff.</li><li>Travel Coordination: Arrange and book domestic and international travel, accommodation, and ground transportation for staff as required.</li><li>Event Planning: Organize and coordinate internal and external company events, meetings, catering, and staff social activities.</li></ul>5. Vendor &amp; Guest Relations<ul><li>Front-of-House: Serve as the professional and welcoming first point of contact for all visitors, clients, and guests.</li><li>Vendor Liaison: Manage and maintain relationships with building management, cleaning services, catering companies, and other office vendors.</li></ul>Required Qualifications &amp; SkillsQualifications:<ul><li>High School Diploma required; Associate's or Bachelor's Degree in Business, Administration, or a related field is highly preferred.</li><li>Minimum of 3+ years of experience in an office management, administrative assistant, or equivalent role.</li></ul>Core Skills<ul><li>Organizational Mastery: Exceptional planning, time management, and organizational skills with meticulous attention to detail.</li><li>Communication: Excellent verbal and written communication skills with a professional demeanor.</li><li>Problem-Solving: Proactive and resourceful approach to quickly resolving office issues.</li><li>Technical Proficiency: High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with office management software or scheduling tools.</li><li>Discretion: Proven ability to handle sensitive information and maintain strict confidentiality.</li></ul>Must be able to join immediately**Interested candidates can share their CV to info@vgaholdings.com or can message on WhatsApp +973 66621566 (No calls)Job Type: Full-timePay: BD300.000 - BD800.000 per monthAbility to commute/relocate:<ul><li>Manama: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Office Manager

THE PALAVRA RESORT W.L.L

Position Summary:The Head of Concierge is responsible for overseeing all concierge operations, ensuring the highest level of guest satisfaction, and maintaining smooth communication between guests and hotel departments. This role involves supervising concierge staff, managing guest requests, and delivering exceptional, personalised service that reflects the brand&rsquo;s standards of hospitality and professionalism.Key Responsibilities:<ul><li>Supervise, train, and motivate the concierge team to deliver outstanding guest service.</li><li>Ensure all guest inquiries, requests, and complaints are handled efficiently and courteously.</li><li>Manage and maintain up-to-date information about local attractions, restaurants, transportation, events, and entertainment.</li><li>Coordinate VIP arrivals, departures, and special guest requirements with other departments.</li><li>Establish strong relationships with local service providers (tour operators, transport companies, restaurants, etc.) to secure preferred services and rates.</li><li>Monitor the performance of concierge staff and ensure consistent adherence to service standards.</li><li>Maintain a high level of visibility in the lobby to personally assist guests and oversee concierge activities.</li><li>Prepare concierge schedules, reports, and budgets as required.</li><li>Handle special requests such as reservations, tickets, courier services, and personal shopping with confidentiality and efficiency.</li><li>Develop innovative ideas to enhance guest experiences and increase guest satisfaction scores.</li><li>Ensure that the concierge desk area is clean, well-organised, and fully equipped at all times.</li><li>Collaborate closely with the Front Office, Housekeeping, and Guest Relations teams to ensure seamless service.</li></ul>Job Type: Full-time

Head Of Concierge

Explore 8+ Receptionist in Manama this November. Find roles across top companies and apply now to boost your career.

8 receptionist jobs IN Manama

Receptionist

Office Admin/Receptionist

Spa Receptionist

Spa Receptionist

Female Office Assistant

Office Manager

Head Of Concierge