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receptionist reservations officer

Courts Sports

<p>We are hiring for Receptionist / Reservations Officer &ndash; Roushan Resort (Mirbat, Oman)</p><ul><li>Type: Full-time, on-site</li></ul><ul><li>Main Focus:</li></ul><ul><li>Manage online booking platforms: Booking.com, Agoda, Expedia, Airbnb, TripAdvisor, etc.</li></ul><ul><li>Control availability, bookings, cancellations, and prevent overbookings</li></ul><ul><li>Daily rate analysis &amp; dynamic pricing</li></ul><ul><li>Create promotions and special offers</li></ul><ul><li>Optimize listings (photos, descriptions, reviews, rankings)</li></ul><ul><li>Other Duties:</li></ul><ul><li>Guest check-in/check-out and inquiries</li></ul><ul><li>Basic admin, cash handling, and coordination with hotel departments</li></ul><ul><li>Requirements:</li></ul><ul><li>3+ years experience in hotel reception/reservations</li></ul><ul><li>Strong PMS, channel manager &amp; OTA knowledge</li></ul><ul><li>Fluent Arabic &amp; English</li></ul><ul><li>Offer:</li></ul><ul><li>Competitive salary</li></ul><ul><li>Accommodation</li></ul><ul><li>Growth opportunity</li></ul><ul><li>Apply: contact@roushanresort.com</li></ul><p>Job Type: Full-time</p>

Receptionist / Reservations Officer

Mandarin Oriental

<div>
 <strong>
  Reservations Supervisor
  <br/>
  <br/>
 </strong>
 Mandarin Oriental Muscat is looking for a
 <strong>
  Reservations Supervisor
 </strong>
 to join our
 <strong>
  Reservation
 </strong>
 team.
 <br/>
 <br/>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 <strong>
  Mandarin Oriental Muscat
  <br/>
  <br/>
 </strong>
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 <br/>
 <br/>
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 <br/>
 <br/>
 <strong>
  As Reservations Supervisor, you will be responsible for the following duties:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist the Reservations Manager to oversee the Reservations Department to ensure an effective daily workflow and the delivery of exceptional level of service.
  </li>
  <li>
   Assist in the managing, training and developing of the team.
  </li>
  <li>
   Execute direction and lead the Reservations team to ensure both revenue and quality targets are achieved.
  </li>
  <li>
   Ensure team members are developed effectively and generate a culture of high-quality standards for relationship building, customer service and selling techniques.
  </li>
  <li>
   Build strong relationships with guests and team members in order to gain full understanding of their needs and work to serve them effectively.
  </li>
  <li>
   Ensure proper implementation of reservations procedures and maximize conversion ratios.
  </li>
  <li>
   Actively promote upselling and cross-selling within the reservations team.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As Reservations Supervisor, We Expect From You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3 years of work experience in Reservations with same capacity, preferably in luxury hotel
  </li>
  <li>
   Degree holder in hotel management or other related disciplines
  </li>
  <li>
   Excellent communication skills and fluent in both written and spoken English
  </li>
  <li>
   Excellent organizational and computer skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our commitment to you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  </li>
 </ul>
</div>


Reservation Supervisor - Omani National

six senses

<div><p>As Senior Reservations Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.<br>
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p>
<div><b>
Duties and Responsibilities
</b><br>
As Senior Reservations Agent, I will assume full responsibility for the efficient operation in the following:
<br>
<ul><li>Run daily reports for Reservation department, operational departments, Sales &amp; Marketing.
</li><li>Process new reservations, update and clean up reservations, process advance deposits, answer reservations inbox emails within 24 hours, process reports (No Shows, ORS Comments, Commission, etc.) and other reservation related duties as assigned.
</li><li>Assist in all allocation of rooms.
</li><li>Check and handle for special requests and hard blocking rooms as needed.
</li><li>Contact guests or travel agents to clarify any discrepancies in preferences or requests before guests&rsquo; arrival.
</li><li>Track future room availabilities based on reservations.
</li><li>Monitor and update internet reservation system in coordinate with respected hosts.
</li><li>Assist in determine room rates based on the selling tactics of the resort.
</li><li>Assist in the management of the guest history and profile system.
</li><li>Ensure all reservations daily are completed with all necessary guest information, profile information and rate/market/source codes with accuracy and efficiency.
</li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
</li><li>Strictly adhere to LQA standards and guest comments.</li></ul></div>
<div><b>
Qualifications</b><br>
To execute the position of Senior Reservations Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:<br>
<ul><li>High school diploma or equivalent and at least 1 years&rsquo; experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li></ul>
&bull; Technical skills include MS Office &ndash; Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS, GDS and CRS platforms. I have knowledge of hotel/resort and policies regarding reservations, discounts, MICE platforms and detailed procedures in handling local and overseas room bookings. &bull; Luxury resort experience and extensive experience collaborating with international high-end tour operators and travel agencies.
<br>
<ul><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul></div>
<p>
The above is intended to provide an overview of the role and responsibilities for a Senior Reservations Agent at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</p>
<p>
Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</p><p></p><div>
<div><div>Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.<br>
</div><div></div><br>
<div>Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand&rsquo;s vision: to reawaken people&rsquo;s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.<br>
</div><div></div><br>
<div>You&rsquo;re about to be the author of this journey that takes you through life&rsquo;s undiscovered passageways, hidden treasures, and meaningful experiences.<br>
</div><div></div><br>
<div>It&rsquo;s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.<br>
</div><div></div><br>
<div>Let the journey begin.<br>
</div></div></div><div></div><br>
<p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Senior Reservations Agent - Six Senses Zighy Bay

Spring Tours Oman

<div>
 <p>
  🌟 We&rsquo;re Hiring! Join Our Team at Spring Tours Oman 🌟
 </p>
 <p>
  <br/>
 </p>
 <p>
  Spring Tours Oman is expanding, and we are excited to announce an opportunity to join our team as a Sejour System Specialist.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Requirements:
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Minimum of 2 years&rsquo; experience working with the Sejour system
 </p>
 <p>
  &bull; Strong background in Reservations, Contracting, and Traffic
 </p>
 <p>
  &bull; Excellent attention to detail and ability to work collaboratively
 </p>
 <p>
  &bull; Passionate about the travel and tourism industry
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you&rsquo;re ready to take the next step in your career, we&rsquo;d love to hear from you!
 </p>
 <p>
  <br/>
 </p>
 <p>
  📧 Please send your CV to: saleh@springtoursoman.com
 </p>
 <p>
  <br/>
 </p>
 <p>
  Join us and be part of a dynamic team shaping the future of travel! ✈️
 </p>
 🌍
</div>


Specialist sejour Data Entry

Crowne Plaza Hotel

<div><p>Do you picture yourself as a Spa Receptionist? Crowne Plaza Resort Salalah our goal is to make business travel work. That is where YOU come in. When you work with Crowne Plaza Resort Salalah, you are more than simply your job title. Crowne Plaza Resort Salalah looks for energetic, confident, and ambitious; people who achieve in their roles and help our guests succeed. The Crowne Plaza Resort Salalah is set on 45 acres of beautiful tropical gardens and a lengthy stretch of pure sandy beach. The resort's location is suitable for business, meetings, and leisure travel.</p>
<p>
Are you passionate about providing exceptional service in a tranquil spa environment? We're seeking a skilled Spa Receptionist who is fluent in Arabic to join our team!
</p><p>Our spa is a haven of relaxation, offering a range of rejuvenating treatments to our esteemed guests. We pride ourselves on delivering personalized experiences that exceed expectations.</p>
<p>
A little taste of your day-to-day</p>
<p>
Every day is different, but you&rsquo;ll mostly be:</p>
<ul>
<li>Provide a range of spa treatments including massages, facials, and body therapies to a high standard.</li>
<li>Conduct consultations with guests to determine appropriate treatments based on their needs and preferences</li>
<li>Ensure all treatment rooms and equipment are clean, well-maintained, and compliant with health and safety standards.</li>
<li>Promote spa services and products to guests, maximizing retail sales.</li>
<li>Maintain detailed guest records and follow up on feedback.</li>
<li>Support the overall operations of the spa, contributing to a serene and professional environment.</li>
</ul>
<p>What do we need from you?</p>
<ul>
<li>Minimum of 2 years&rsquo; experience as a Spa Therapist in a luxury spa or hotel environment.</li>
<li>Recognized qualifications in massage therapy and beauty treatments.</li>
<li>Strong communication and interpersonal skills with a guest-centric approach.</li>
<li>Ability to maintain professionalism and confidentiality at all times.</li>
<li>Passion for wellness, self-care, and delivering exceptional guest experiences.</li>
</ul><p></p>
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.<br>
<div></div><br>
<div>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
</div><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Spa Therapist

Minor Hotels

<div>
 <p>
  Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  We offer 6 months Internship programme where you can leverage your learning and develop your skills through all aspect of FO functions such as: Front Office Operations, Guest Service Center, Housekeeping Operations, Reservations and Finance for Front Office You are expected to constantly embrace new ideas and display initiative proactively take additional responsibilities be the role model and be imparting knowledge to others create healthy personal relations at all levels and concentrate time and energy to get the best impact to the Hotel and to yourself.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <p>
  &bull; Currently studying Hotel Management or related field
  <br/>
  <br/>
  &bull; Available for 6 months internship
  <br/>
  <br/>
  &bull; Passion for excellence in service and teamwork
  <br/>
  <br/>
  &bull; Eye for detail to achieve operational excellence
  <br/>
  <br/>
  &bull; Determination to succeed
  <br/>
  <br/>
  &bull; Language: English
  <br/>
  <br/>
 </p>
</div>


Internship_Front Office

<div>
 <p>
  Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  The primary responsibility of a guest service Center agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest&rsquo;s account upon completion of their stay.
  <br/>
  <br/>
  You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <p>
  &bull; A strong focus on customer service
  <br/>
  <br/>
  &bull; Prior experience in hotel front office operations is preferred
  <br/>
  <br/>
  &bull; Excellent communication skills; fluency in English is required
  <br/>
  <br/>
  &bull; Be able to work shifts, weekends and public holidays
  <br/>
  <br/>
  &bull; Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
  <br/>
  <br/>
 </p>
</div>


Guest Service Center Agent

Explore 38+ Receptionist reservations officer in Warehouse Jobs In Oman this December. Find roles across top companies and apply now to boost your career.