receptionist telephone operator

Real Secure IT

Hiring Alert &ndash; Receptionist / Cold Calling ExecutiveLocation: Dubai, UAE Experience: Min. 1-year UAE experience Visa: Only Spouse Visa / Own Visa Employment: Full-timeAbout UsWe are a growing IT &amp; Business Solutions company in the UAE, focused on customer service and long-term client relationships. We are looking for a Receptionist / Cold Calling Executive to manage front-desk duties and support tele calling activities.Role SummaryA dual role involving Reception tasks and Tele calling. The ideal candidate is confident with excellent communication skills, organized, and able to manage multiple tasks while maintaining a professional attitude.Key Responsibilities<ul><li>Manage calls, visitors, couriers, and front-desk operations</li><li>Greet and assist visitors professionally</li><li>Make outbound cold calls and generate potential clients</li><li>Update CRM and follow up with clients</li><li>Schedule appointments and coordination for the sales team</li><li>Support sales documentation and basic office tasks</li></ul>Requirements<ul><li>1&ndash;2 years UAE experience (Receptionist / Tele sales)</li><li>Strong communication &amp; telephone etiquette</li><li>Ability to multitask and manage time efficiently</li><li>Proficiency in MS Office (Word, Excel, Outlook)</li></ul>Education<ul><li>Bachelor&rsquo;s Degree or Diploma (Business/Marketing preferred)</li></ul>Added Advantage Experience in IT, Real Estate, Banking, or service industries with prior Lead generation or appointment-setting experienceJob Type: Full-time

Receptionist - Cold Calling Executive

Radiante Multispeciality Skin & Laser Centre

Job Profile: Receptionist-cum-TelecallerDesignation: Receptionist-cum-Telecaller Location: Radiante Multispeciality, Om Vihar / Uttam Nagar Working Hours: 10 AM &ndash; 8 PM (or as per clinic requirement) Salary Range: &#8377;12,000 &ndash; &#8377;18,000 (depending on experience)1. Job PurposeTo manage front-desk operations, patient coordination, telecalling, and smooth communication between patients and doctors. The role ensures excellent patient experience and efficient clinic functioning.2. Key ResponsibilitiesA. Front Desk / Reception<ul><li>Greet patients warmly and register them.</li><li>Manage walk-in patients, waiting area, and queue system.</li><li>Guide patients towards doctor cabins, procedure rooms, payment desk etc.</li><li>Maintain cleanliness and professional presentation at the reception desk.</li><li>Maintain OPD register, daily footfall record, and appointment book.</li></ul>B. Telecalling &amp; Appointment Handling<ul><li>Call leads/patients for appointment confirmations.</li><li>Handle inbound calls: appointment fixing, inquiry handling, clinic information.</li><li>Follow daily lead-calling targets (fresh leads + follow-ups).</li><li>Maintain call logs, update lead status in CRM/Google Sheet.</li><li>Explain treatments, services, offers, camp details clearly to callers.</li></ul>C. Patient Coordination<ul><li>Assist patients with billing and documentation.</li><li>Inform patients about doctor timings, schedules, and waiting time.</li><li>Coordinate with Doctors, Technicians, Nurses, and Manager for smooth flow.</li><li>Collect patient feedback and update records.</li></ul>D. Administrative Support<ul><li>Maintain files, forms, consent letters, and reports.</li><li>Assist in marketing activities (SMS, WhatsApp broadcast, follow-ups).</li><li>Support the clinic manager in daily operational activities.</li></ul>3. Skills &amp; Qualifications Required<ul><li>Minimum 12th Pass / Graduate preferred</li><li>Good communication skills (Hindi &amp; English)</li><li>Basic computer knowledge (MS Office, WhatsApp, Google Sheets)</li><li>Polite and patient-friendly attitude</li><li>Experience in healthcare/clinic/hospital (preferred but not must)</li></ul>SOP (Standard Operating Procedure) for Receptionist-cum-Telecaller SOP 1: Opening Duty (Morning Routine)<ul><li>Reach 10&ndash;15 minutes before clinic opening.</li><li>Switch on lights, AC, and prepare the reception desk.</li><li>Open computer, login to CRM/Sheets/phone system.</li><li>Check today&rsquo;s appointment list.</li><li>Confirm scheduled appointments by calling.</li><li>Make sure all forms (registration, consent) are available.</li></ul>SOP 2: Handling Walk-In Patients<ul><li>Greet patient with a smile and say &ldquo;Welcome to Radiante Multispeciality, how may I help you?&rdquo;</li><li>Register the patient (name, age, phone, complaints).</li><li>Collect previous prescriptions/reports (if any).</li><li>Issue a token/queue number.</li><li>Inform the patient about waiting time.</li><li>Guide the patient to doctor&rsquo;s room when their turn arrives.</li></ul>SOP 3: Telecalling ProcessInbound Call Handling<ul><li>Answer the call within 3 rings.</li><li>Say:</li><li>&ldquo;Radiante Multispeciality, how can I assist you?&rdquo;</li><li>Provide correct info about:</li></ul><ul><li>Doctor timings</li><li>Services/treatments</li><li>Prices (general range only)</li><li>Appointments</li><li>Fix appointment and update record.</li><li>Share location on WhatsApp if requested.Outbound Calling</li></ul><ul><li>Check daily calling list from CRM/Sheet.</li><li>Call leads professionally.</li><li>Follow telecalling script (greeting &rarr; service &rarr; offer &rarr; appointment).</li><li>Mark status: Interested / Not Interested / Call Later / Confirmed.</li><li>Send reminder message 2 hours before appointment.</li></ul>SOP 4: Patient Billing &amp; Documentation<ul><li>Guide patient to billing counter when consultation/procedure is completed.</li><li>Ensure proper entry of:</li><li>Consultation fee</li><li>Procedure charges</li><li>Discounts/offers (if applicable)</li><li>Provide printed/WhatsApp bill.</li><li>Update records in daily closing sheet.</li></ul>SOP 5: Coordination With Doctors<ul><li>Inform doctor about patient queue and any urgent cases.</li><li>Communicate about scheduled procedures, special appointments.</li><li>Ensure all forms/consents are ready before any procedure.</li></ul>SOP 6: Complaint &amp; Feedback Handling<ul><li>Listen calmly to concerns.</li><li>Apologize politely for inconvenience.</li><li>Escalate major complaints to Clinic Manager immediately.</li><li>Note feedback in feedback register.</li></ul>SOP 7: Closing Duty<ul><li>Update daily register: Footfall, calls made, appointments booked.</li><li>Shut down computer, AC, lights.</li><li>Ensure cash collection is submitted to manager.</li><li>Organize the reception desk neatly.</li></ul>Job Type: Full-timePay: &#8377;12,000.00 - &#8377;18,000.00 per monthWork Location: In person

Receptionist cum telecaller

KALAKAR INDIA

Job Type: Full TimeLocation: HyderabadJob Description:We are seeking a professional and personable Receptionist cum Telecaller to join our dynamic immigration services team. This dual-role position is crucial to ensuring smooth front-office operations and fostering effective client communication. The ideal candidate will act as the first point of contact for our clients, providing exceptional service while managing administrative tasks and client outreach.Key Responsibilities:<ul><li>Serve as the primary point of contact at the front desk, welcoming clients, visitors, and partners with a professional demeanor.</li><li>Handle incoming calls, address inquiries, and redirect to appropriate team members as needed.</li><li>Conduct outbound telecalling to prospective clients, providing information about immigration services and following up on leads.</li><li>Schedule and manage appointments for consultations with immigration consultants or lawyers.</li><li>Maintain accurate records of calls, client interactions, and appointment schedules.</li><li>Provide administrative support, including managing correspondence, filing, and data entry.</li><li>Ensure the front office area remains organized and presentable at all times.</li></ul>Expertise Required:<ul><li>Previous experience in a receptionist or telecalling role, preferably in the immigration or service industry.</li><li>Excellent verbal and written communication skills in English (additional languages are a plus).</li><li>Proficiency in office software (MS Office, CRM systems, etc.).</li><li>Ability to multitask and manage time effectively in a fast-paced environment.</li><li>A professional and customer-centric approach with a strong ability to build rapport.</li></ul>Benefits:<ul><li>Competitive salary with performance-based incentives.</li><li>Opportunities for professional growth and career advancement.</li><li>Comprehensive training and support to keep you up-to-date with the latest immigration laws.</li><li>A positive and collaborative work environment.</li></ul>About Company: We are leading provider of immigration services worldwide, dedicated to helping clients achieve their global aspirations. Our team is passionate about delivering personalized solutions with integrity and excellence.If you are an organized, communicative professional looking to grow with a respected immigration company, we encourage you to apply today!How to Apply: If you are passionate about helping people achieve their dreams of immigrating and want to be part of a leading immigration company, apply today! Submit your updated resume along with a cover letter detailing your relevant experience.Job Type &amp; Expertise : Receptionist tele caller job, Immigration services, Front-desk operations, Client communication skills, Tele calling in immigration, Administrative support, Immigration company jobsWalk-In Details: <ul><li>Time: 12.30PM to 3.30PM</li><li>Venue: - 819, 8th floor, Sandhya Techno One, Gachibowli, Rai Durg, Hyderabad 500081.</li><li>Google Maps Location: https://g.co/kgs/q2keRdY</li><li>WhatsApp us at +91 63020 31620 for further details and to confirm your visit.</li></ul>#ReceptionistTelecaller #ImmigrationJobs #FrontOfficeCareers #TelecallingJobs #CustomerService #ImmigrationCompany #ProfessionalRolesJob Type: Full-timePay: &#8377;15,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Leave encashment</li><li>Life insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Language:<ul><li>Telugu (Required)</li><li>English (Required)</li></ul>Work Location: In personApplication Deadline: 18/12/2025 Expected Start Date: 08/12/2025

Receptionist cum Telecaller

MIRA Construction

<div>We are seeking a friendly, organized, and proactive Receptionist with prior experience in a gym or fitness environment. The ideal candidate will be the first point of contact for our members, ensuring a welcoming and professional experience. Knowledge of CRM systems is essential to manage member information efficiently and assist with day-to-day operations.
Key Responsibilities:<ul><li>Greet members and visitors warmly and professionally.</li><li>Manage front desk operations, including calls, emails, and walk-ins.</li><li>Maintain and update member records in the CRM system.</li><li>Schedule and manage appointments, classes, and personal training sessions.</li><li>Handle membership queries, renewals, and payments.</li><li>Assist in administrative tasks, including reporting and record keeping.</li><li>Support gym staff and management in operational tasks as needed.</li><li>Ensure the reception area is clean, organized, and presentable.</li></ul>
Requirements<ul>
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Prior experience working in a gym or fitness center is mandatory.</li>
<li>Familiarity with CRM systems and basic administrative tasks.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Professional appearance and demeanor.</li>
<li>Ability to multitask and work in a fast-paced environment.</li>
<li>Basic knowledge of fitness services, equipment, and memberships is preferred.</li></ul></div>

Receptionist ( Italian Speaker )

VGA Holdings

Job Summary: The Receptionist serves as the first point of contact for students, parents, visitors, and staff. This role ensures smooth front-office operations, provides administrative support, and maintains a welcoming and professional environment at the academy.Key Responsibilities:Front Desk Management:<ul><li>Greet students, parents, and visitors warmly and professionally.</li><li>Answer and route incoming calls, emails, and inquiries promptly.</li><li>Maintain visitor logs and issue visitor passes as needed.</li></ul>Administrative Support:<ul><li>Handle student registrations, enrollment procedures, and attendance records.</li><li>Maintain and update student and staff records accurately.</li><li>Assist in scheduling appointments, meetings, and events.</li></ul>Communication &amp; Coordination:<ul><li>Act as a liaison between students, parents, teachers, and administration.</li><li>Distribute internal communications, notices, and announcements.</li><li>Respond to queries and provide information about academy programs, schedules, and policies.</li></ul>Office Management:<ul><li>Keep the reception area tidy, organized, and welcoming.</li><li>Manage office supplies and place orders when necessary.</li><li>Support other administrative tasks as assigned by the management.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent; further education in administration or related fields is a plus.</li><li>Proven experience as a receptionist, front desk representative, or administrative assistant is preferred.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook) and basic office equipment.</li><li>Professional demeanor, punctual, and ability to handle multiple tasks efficiently.</li><li>Friendly, approachable, and able to maintain confidentiality.</li></ul>Must be able to join immediately**If interested, kindly share your CV via email infor@vgaholdings.com or via WhatsApp message +973 66621566 (No calls)Job Types: Full-time, Permanent

Receptionists - Bahraini (Female)

BattleWorld

Responsibilities:Answer and direct phone calls in a polite and friendly manner.Make bookings.Welcome visitors in a warm and friendly manner, and address any inquiries they may have.Maintain the reception area and all common areas in a clean and tidy condition at all times.Operate standard office equipment on a regular basis.Keep detailed and accurate records of visitor requests and phone calls received.Take inventory of supplies and restock as needed.Maintain the general office filing system.Making salesQualifications:High school diploma or equivalent.Minimum of 1 year of customer service experience.Proficiency in Microsoft Office suite.Strong telephone etiquette.Friendly demeanor.Detail-oriented approach.Proficient in English and Arabic language skills (reading, writing, speaking).Ability to handle multiple tasks and prioritize effectively.Exceptional interpersonal abilities.Arabic speakerJob Type: Full-timePay: From AED3,500.00 per month

Receptionist arabic speaker

Millennium Downtown Abu Dhabi

<div>
 As a Telephone Operator, your role is to prioritize each phone call, delivering a professional and customer-focused response to our Guests, with the aim of creating a memorable and positive experience during their stay.
 
 
 
 Key Job Responsibilities:
 
 
 
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 Professionally and warmly receive each Guest call, ensuring a friendly interaction.
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 Foster effective communication with all relevant departments to ensure seamless service delivery.
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 Address every query with politeness and courtesy, consistently exceeding Guest expectations.
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 Greet Guests by name upon calling, adhering to the established standard.
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 Keep abreast of the Hotel's services and local offerings, maintaining up-to-date knowledge.
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 Cultivate awareness of Guest profiles through the Opera Guest profile system.
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 Complete long-distance call vouchers and accurately record them on the traffic sheet.
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 Manage the Guest wake-up call sheet, delivering calls promptly and meeting established standards.
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 Ensure the smooth operation of the switchboard, facilitating fast and efficient internal and external call transfers.
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 Take messages for Guests and Management in accordance with prescribed standards.
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 Uphold environmental, health, and safety standards in alignment with organizational policies.
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 Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.
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 </ul>
</div>

Telephone Operator - Part Time - UAE National

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