receptionist telephone operator

Global Transport Group

We are a leading car rental and transportation company based in Doha, Qatar, seeking a friendly, organized, and professional Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients, providing excellent customer service and ensuring smooth day-to-day operations at the front desk. Responsibilities:<ul><li>Greet and welcome customers and visitors in a professional manner.</li><li>Answer and direct phone calls and handle general inquiries.</li><li>Schedule and coordinate vehicle pick-ups and drop-offs.</li><li>Manage email communication and maintain customer records.</li><li>Support the operations and sales teams with administrative tasks.</li><li>Keep the reception area tidy and organized.</li><li>Ensure a positive customer experience and assist in resolving minor issues.</li></ul>Requirements:<ul><li>Previous experience as a receptionist or customer service representative (experience in the car rental or transportation field is a plus).</li><li>Excellent communication skills in English and Arabic.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook).</li><li>Professional appearance and friendly demeanor.</li><li>Strong multitasking and organizational skills.</li></ul>ob Details:<ul><li>Location: Doha, Qatar</li><li>Job Type: Full-time</li><li>Working Hours: 8 hours per day (schedule discussed during interview)</li><li>Salary: Competitive, based on experience + monthly incentives</li></ul>Job Type: Full-timePay: QAR2,500.00 per month

Receptionist – Car Rental & Transportation Company

Accor Group

Job Title Telephone Operator Guest Services and Call Handling Dubai, UAE Job Description Telephone Operator Guest Services and Call Handling Dubai, UAE Position Overview Sofitel Dubai The Palm is seeking a professional and service-driven Telephone Operator to manage guest calls, internal communications, and switchboard operations. Located on the iconic Palm Jumeirah, this luxury beachfront resort offers a vibrant work environment where French elegance meets Arabian hospitality. If you have a passion for guest interaction and efficient communication, this is your chance to join one of Dubai s premier hospitality teams. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Customer Service Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Guest Communication and Switchboard Coordination As a Telephone Operator, you will be responsible for managing all inbound and outbound guest communications, delivering wake-up calls, logging requests, and ensuring smooth coordination between departments. This role is pivotal in delivering prompt, courteous, and accurate responses that enhance the guest experience throughout their stay. What You ll Do * Answer all incoming guest calls in a warm, friendly, and professional manner * Handle inquiries, guest requests, and transfers efficiently using the hotel s switchboard system * Maintain accurate records of wake-up call requests and ensure timely delivery * Communicate effectively with Front Office, Housekeeping, Engineering, and F&amp;B to follow up on guest needs * Manage voicemail and messaging services for guests and internal departments * Maintain up-to-date knowledge of hotel facilities, services, and local attractions * Access guest information via the Opera system to personalize calls and assist with preferences * Record and deliver messages according to standard operating procedures * Ensure all telephone equipment is functioning correctly and report issues promptly * Assist in emergency procedures by coordinating communication during fire alarms, evacuations, or other incidents Ideal Profile Friendly, Efficient, and Organized * 1 2 years of experience in a similar telephone or guest services role in a hotel * Fluent in English with excellent verbal and written communication skills * Knowledge of Opera PMS and switchboard systems preferred * Polite, calm, and composed under pressure with attention to detail * Strong interpersonal skills and a commitment to guest satisfaction * Multilingual abilities are an advantage * Ability to multitask and maintain professionalism in high-volume environments

Telephone Operator Guest Services and Call Handling Dubai, UAE

Vice keeper - TIDYHILL

Location: Dubai, UAEEmployment Type: Full-time (6 days/week)Schedule: 9 hours/day including 1-hour break (rotating AM/PM shifts)Company Overview: TadBeer Center operates under Vicekeeper Group, a Dubai-based ecosystem providing domestic staffing, training, and visa services under MOHRE authorization. The center focuses on professional domestic worker placement, training, and legal documentation through high service standards and digital transformation.Learn more: https://vicekeeper.com/Role Summary:We are looking for a professional and customer-oriented Receptionist to be the first point of contact at our Dubai office. The Receptionist will manage front-desk operations, welcome and assist walk-in clients, coordinate with the operations team, and ensure a smooth client experience. The role combines traditional reception duties with customer service responsibilities to support Vicekeeper&rsquo;s high service standards.Key Responsibilities:<ul><li>Greet and welcome walk-in clients, creating a professional and friendly first impression.</li><li>Answer, screen, and direct phone calls, emails, and inquiries efficiently.</li><li>Manage front-desk operations including visitor logs, appointments, and scheduling.</li><li>Handle incoming/outgoing mail, deliveries, and courier services.</li><li>Provide information about Vicekeeper services and guide clients through available options.</li><li>Prepare and process service agreements/contracts accurately.</li><li>Coordinate with the operations team to match clients with appropriate workers.</li><li>Ensure payments, documentation, and office records are handled accurately.</li><li>Maintain and update customer information in the CRM with strict confidentiality.</li><li>Follow up with clients to ensure satisfaction and resolve issues when needed.</li><li>Keep the reception and waiting area clean, organized, and welcoming.</li><li>Support general administrative and office tasks as required.</li></ul>Qualifications &amp; Skills:<ul><li>Fluency in English. ( Arabic is a plus)</li><li>Minimum 2 years experience as a receptionist or Front Desk Officer, with a strong background in customer service.</li><li>Strong command of English (spoken and written); additional languages are an advantage.</li><li>Professional appearance and excellent interpersonal skills.</li><li>Proven ability to manage multiple tasks with strong organisational and time-management skills.</li><li>Confident communicator with polite telephone and in-person etiquette.</li><li>Comfortable handling contracts, office systems, and basic administrative processes.</li><li>Positive, proactive attitude with a focus on client satisfaction.</li></ul>Job Type: Full-time

Receptionist ( Tadbeer Experience)

Job Title Telephone Operator Guest Services and Call Handling Dubai, UAE Job Description Telephone Operator Guest Services and Call Handling Dubai, UAE Position Overview Sofitel Dubai The Palm is seeking a professional and service-driven Telephone Operator to manage guest calls, internal communications, and switchboard operations. Located on the iconic Palm Jumeirah, this luxury beachfront resort offers a vibrant work environment where French elegance meets Arabian hospitality. If you have a passion for guest interaction and efficient communication, this is your chance to join one of Dubai s premier hospitality teams. Job Details Job Location: Dubai, United Arab Emirates Industry: Hospitality Function: Customer Service Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Job Overview Guest Communication and Switchboard Coordination As a Telephone Operator, you will be responsible for managing all inbound and outbound guest communications, delivering wake-up calls, logging requests, and ensuring smooth coordination between departments. This role is pivotal in delivering prompt, courteous, and accurate responses that enhance the guest experience throughout their stay. What You ll Do * Answer all incoming guest calls in a warm, friendly, and professional manner * Handle inquiries, guest requests, and transfers efficiently using the hotel s switchboard system * Maintain accurate records of wake-up call requests and ensure timely delivery * Communicate effectively with Front Office, Housekeeping, Engineering, and F&amp;B to follow up on guest needs * Manage voicemail and messaging services for guests and internal departments * Maintain up-to-date knowledge of hotel facilities, services, and local attractions * Access guest information via the Opera system to personalize calls and assist with preferences * Record and deliver messages according to standard operating procedures * Ensure all telephone equipment is functioning correctly and report issues promptly * Assist in emergency procedures by coordinating communication during fire alarms, evacuations, or other incidents Ideal Profile Friendly, Efficient, and Organized * 1 2 years of experience in a similar telephone or guest services role in a hotel * Fluent in English with excellent verbal and written communication skills * Knowledge of Opera PMS and switchboard systems preferred * Polite, calm, and composed under pressure with attention to detail * Strong interpersonal skills and a commitment to guest satisfaction * Multilingual abilities are an advantage * Ability to multitask and maintain professionalism in high-volume environments * Well-groomed with a courteous and positive demeanor Why Join Us Careers at Sofitel Dubai The Palm * Work in a 5-star beachfront resort on Palm Jumeirah with world-class amenities * Access to global Accor career development opportunities and learning programs * Employee benefit card offering discounts at Accor hotels worldwide * Be part of a culturally diverse and supportive team committed to service excellence * Enjoy a dynamic and elegant work environment where your skills are recognized and developed

Telephone Operator Guest Services and Call Handling

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Do you enjoy connecting with people and being the voice of hospitality? Join us as a Telephone Operator and be the first point of contact for our guests, creating a warm and professional impression every time.
What you&rsquo;ll do:<ul><li>
Answer and direct all incoming calls promptly and courteously</li><li>
Handle guest requests, inquiries, and wake-up calls with accuracy</li><li>
Communicate guest needs effectively with relevant departments</li><li>
Maintain updated knowledge of hotel services, facilities, and local information</li><li>
Ensure telephone etiquette and service standards are consistently met</li><li>
Support Front Office operations when needed</li></ul> 
Qualifications<ul><li> 
Previous customer service or hospitality experience preferred</li><li>
Clear communication skills and a friendly, professional phone manner</li><li>
Ability to multitask and stay calm under pressure</li><li>
Organized, attentive, and service-oriented</li><li>
A team player with a Yes I Can! attitude</li></ul> 
Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Front Office - Telephone Operator

Hexa Production LLC

Key Responsibilities<ul><li>Welcome and assist visitors, clients, and vendors in a courteous and professional manner.</li><li>Answer and route incoming calls, handle inquiries, and provide accurate information about company services.</li><li>Maintain a tidy and organized reception area.</li><li>Conduct outbound tele sales calls to generate leads for advertising, event, and exhibition projects.</li><li>Follow up on client inquiries and coordinate with the sales and project teams.</li><li>Support the marketing and events team with administrative tasks when needed.</li><li>Schedule and confirm client appointments or internal meetings.</li></ul>Requirements<ul><li>Proven experience as a Receptionist, Tele sales Executive, or in a similar role.</li><li>Excellent communication and interpersonal skills.</li><li>Strong phone handling and customer service abilities.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Positive attitude, self-motivated, and results-oriented.</li><li>1&ndash;3 years of experience in a receptionist, tele sales, or customer service role &mdash; ideally in advertising, events, or exhibitions.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Receptionist cum Tele Sales

Majida khanam Consultancy LLc

Required:Telesales Representatives Cum Receptionist2500-3500 Aed Salary plus commissionShould know english and arabicBe present in UAEResponsibilities:Conduct outbound calls to potential clients for real estate and business services.- Introduce company services including Real Estate Brokerage, Business Licensing &amp; Setup, and General Trading.- Maintain and update client databases.- Handle client inquiries professionally and follow up to ensure conversion.- Coordinate with sales and business setup teams for meetings and deal closures.- Represent the company positively during any client interaction or outdoor meetingsJob Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Tele-caller cum Receptionist

Search 3789+ Receptionist telephone operator jobs near you this November. New roles added regularly across leading industries. Apply today.