receptionist telephone operator

EFS FACILITIES SERVICES

IMMEDIATE JOINERS !!MANDATORY Multilingual ability (Arabic / Tagalog / Urdu) preferred.Receptionist cum Telephone Operator (Customer Help Desk)Location: (Doha] Industry: [Financial / Corporate / Services] Employment Type: Full-timeAbout the RoleWe are looking for a Receptionist cum Telephone Operator to join our Customer Help Desk team. The role requires excellent communication skills, a customer-first approach, and the ability to manage both front desk and telephone operations efficiently.Key Responsibilities<ul><li>Greet and assist visitors in a professional manner.</li><li>Answer, screen, and transfer calls promptly.</li><li>Provide general information and handle basic customer queries.</li><li>Maintain visitor logs, call records, and support administrative tasks.</li><li>Coordinate with internal staff to ensure smooth customer service.</li><li>Uphold confidentiality and organizational service standards.</li></ul>Requirements<ul><li>Diploma or Bachelor&rsquo;s degree (preferred).</li><li>1&ndash;3 years&rsquo; experience in reception/telephone operations or customer service.</li><li>Strong communication skills; proficiency in English is required.</li><li>MANDATORY Multilingual ability (Arabic / Tagalog / Urdu) preferred.</li><li>Professional grooming, interpersonal skills, and a positive attitude.</li><li>Self Visa or Husband Visa preferred.</li><li>Immediate joiners will be given priority.</li></ul>Job Types: Full-time, PermanentPay: QAR2,500.00 - QAR5,000.00 per monthApplication Question(s):<ul><li>Can you Speak Arabic fluently ? </li><li>Are you able to join immediately?</li><li>Have you worked in reception and customer facing role before?</li></ul>

RECEPTIONIST CUM TELEPHONE OPERATOR: ARABIC, TAGALOG AND URDU SPEAKING

KAELO Group LLC FZ

We are looking for a receptionist to join our team at Max Core Poly Clinic in Business Bay, Dubai. The ideal candidate will be presentable, professional, and possess excellent communication and organizational skills. Immediate joining is preferred.Job Responsibilities:<ul><li>Greet and welcome patients and visitors in a friendly and professional manner</li><li>Manage the front desk, answer phone calls, and handle inquiries efficiently</li><li>Schedule and confirm patient appointments</li><li>Maintain patient records and manage the clinic&rsquo;s database</li><li>Assist in insurance verification and processing when needed</li><li>Coordinate with doctors, nurses, and administrative staff</li><li>Ensure the reception area is clean, organized, and presentable</li><li>Handle patient check-ins, check-outs, and billing procedures</li></ul>Requirements:<ul><li>Minimum 1 year of experience in a similar receptionist or front desk role (medical/clinic experience is an advantage)</li><li>Good communication skills in English (Tagalog is a plus)</li><li>Professional appearance and courteous behavior</li><li>Knowledge of clinic management software is a plus</li><li>Able to multitask and work under pressure</li><li>Must be currently based in the UAE and ready to join immediately</li></ul>Job Type: Full-timePay: AED2,500.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Receptionist: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Receptionist & Telesales

PwC Middle East

<div>
 
 Description
 
 
 
 At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We&rsquo;re a network of firms in 158 countries with more than 236,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services.
 
 
 Established in the region for 40 years, PwC Middle East employs over 4,200 people across 12 countries. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market and beyond.
 
 
 
 Line of Service
 
 
 
 Internal Firm Services
 
 
 
 Industry/Sector
 
 
 
 Not Applicable
 
 
 
 Specialism
 
 
 
 IFS - Internal Firm Services - Other
 
 
 
 Management Level
 
 
 
 Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 Position summary
 
 
 To handle reception area activities.
 
 
 Serves as the first point of contact with the firm and the office for visitors and callers.
 
 
 Handle all internal and external inquiries and carry out administrative activities of the front office.
 
 
 
 Primary Duties And Responsibilities
 
 
 
 Financial
 
 
 Adhere to the allocated budget for the administrative function of the office
 
 
 Customer
 
 
 Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
 
 
 Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.
 
 
 Internal Process
 
 
 Assist with visitor check-in process
 
 
 Maintain visitor and caller logs
 
 
 Coordinate with mailroom for outside delivery/courier services with the help of Office administrators
 
 
 Answer queries from visitors and callers, and refers them to the appropriate person
 
 
 Perform general maintenance of the reception area
 
 
 Co-ordinate with Security where relevant
 
 
 Support office manager in events planning and organization
 
 
 Act in accordance with regulations
 
 
 
 Perform Other Administrative Duties As Required
 
 
 
 Learning and Growth
 
 
 Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met
 
 
 Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed
 
 
 
 Knowledge, Skills, And Abilities
 
 
 
 Education
 
 
 High school certificate (equivalent) or Bachelor&rsquo;s degree
 
 
 Language
 
 
 Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus
 
 
 Overall Experience
 
 
 Min 3 years of experience in customer service related role such as front desk or receptionist role
 
 
 Specific Skills
 
 
 Experience with a professional services firm is an advantage
 
 
 Knowledge and Skills
 
 
 Strong organizational skills
 
 
 Excellent oral communication and interpersonal skills
 
 
 Must possess a professional telephone manner
 
 
 Demonstrated ability to work under pressure
 
 
 Demonstrated ability to work on own initiative
 
 
 Demonstrated team player
 
 
 Must possess a warm, friendly and professional demeanor
 
 
 Basic PC skills on excel and word
 
 
 Basic keyboard skills (at least 25 wpm)
 
 
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 
 Government Clearance Required?
 
 
 
 
 Job Posting End Date
 
</div>

Receptionist (3 Months) Contract

FRIENDS MANPOWER RECRUITMENT

The Customer Service Agent/Receptionist will be responsible for the following:Arab NationalJOB DESCRIPTION / RESPONSIBILITIES:<ul><li>Manage large amounts of incoming phone calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/Customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Assist callers with inquiries, complaints, and requests.</li><li>Log and escalate issues to relevant internal teams when necessary.</li><li>Ensure data accuracy, completeness, and confidentiality at all times.</li><li>Operate company Customer Relationship Management (CRM) system and other designated customer service tools.</li><li>Log all interactions and outcomes with detailed notes.</li><li>Manage and respond to queries received via multiple public-facing channels including: Telephone, Email, WhatsApp Social Media (if assigned), Onlineforms and inquiry platforms, Offline communication (onsite).</li><li>Submit daily and weekly interaction reports.</li><li>Highlight trends, recurring issues, and customer feedback.</li><li>Support campaigns and initiatives that require direct customer interaction (e.g., RSVP follow-ups, alumni engagement drives, surveys).</li></ul>REQUIREMENTS and SKILLS<ul><li>Fluent in Arabic and English (Spoken and written).</li><li>Proven experience in customer service or receptionist roles.</li><li>Strong communication, interpersonal, and problem-solving skills.</li><li>Familiar with CRM systems and Microsoft Office.</li><li>Professional appearance and behavior suitable for representing the company.</li><li>Duty hours are eight hours per day (Sunday to Thursday 7:30am to 3:30pm).</li><li>with valid QID</li></ul>Job Type: Contract Contract length: 3-4 monthsPay: QAR4,500.00 - QAR5,000.00 per monthLanguage:<ul><li>arabic (Required)</li></ul>

Customer Service Agent/Receptionist

IHG Hotels & Resorts

<div><div>Franchise Hotel - Telephone Operator - Russian/Arabic Speaker
<div><div>Hotel Brand: VOCO Hotels
 
Location: United Arab Emirates, Dubai
Hotel: VX Monaco Hotel &ndash; Dubai World Islands - (DXBCA)
Job number: FRDXBCA4046<div> 
 
 
</div></div><div><div>This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.</div> 

<div>About Us

Join voco&trade; hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco&trade; hotels 
Your day to day

Answering Calls: 
Professionally and courteously answer incoming room service calls, promptly addressing guest inquiries, requests, and concerns. Ensure a high level of telephone etiquette is always maintained.

Order Management: 
Accurately take room service orders, confirming all details such as menu items, special requests, and delivery preferences. Ensure orders are promptly relayed to the kitchen or relevant teams for preparation.

Call Transfers: 
Effectively transfer calls to the appropriate departments or individuals when required, ensuring accurate communication and maintaining records of call transfers.

Menu Knowledge: 
Stay thoroughly familiar with the room service menu, including ingredients, preparation times, and promotions, to provide accurate recommendations and answer guest inquiries.

Guest Assistance: 
Assist guests with general inquiries about room service offerings, hotel amenities, and any specific dietary or service requests.

Follow-Up: 
Ensure timely follow-up with guests to confirm their satisfaction with delivered orders and address any additional needs.

Delivery of Food: 
Coordinate and participate in the delivery of food and beverages to guest rooms, ensuring all items are delivered promptly, accurately, and in compliance with hotel presentation standards.

Mise en Place: 
Assist in setting up and maintaining the mise en place for room service operations, including organizing trays, cutlery, napkins, condiments, and other essentials to ensure efficient service.

Answering Calls: 
Professionally and courteously answer incoming room service calls, promptly addressing guest inquiries, requests, and concerns. Ensure a high level of telephone etiquette is always maintained.

Order Management: 
Accurately take room service orders, confirming all details such as menu items, special requests, and delivery preferences. Ensure orders are promptly relayed to the kitchen or relevant teams for preparation.

Call Transfers: 
Effectively transfer calls to the appropriate departments or individuals when required, ensuring accurate communication and maintaining records of call transfers.

Menu Knowledge: 
Stay thoroughly familiar with the room service menu, including ingredients, preparation times, and promotions, to provide accurate recommendations and answer guest inquiries.

Guest Assistance: 
Assist guests with general inquiries about room service offerings, hotel amenities, and any specific dietary or service requests.

Follow-Up: 
Ensure timely follow-up with guests to confirm their satisfaction with delivered orders and address any additional needs.

Delivery of Food: 
Coordinate and participate in the delivery of food and beverages to guest rooms, ensuring all items are delivered promptly, accurately, and in compliance with hotel presentation standards.

Mise en Place: 
Assist in setting up and maintaining the mise en place for room service operations, including organizing trays, cutlery, napkins, condiments, and other essentials to ensure efficient service. 
What we need from you
<div>
<div><div><div>FUNCTIONAL PRE-REQUISITIES:</div><div> 

BEHAVIOURAL COMPETENCIES:</div></div><div> 
<div>
Educational Qualifications: 1</div><div> 

Bachelor&rsquo;s Degree in Hospitality, Business Administration OR related.</div><div> 
<ul><li> Excellent Communication Skills</li></ul>
<ul><li> Excellent organization skills</li></ul>
<ul><li> Customer Orientation</li></ul>
<ul><li> Team work</li></ul>
<ul><li> New ways of working</li></ul>
<ul><li> Multitasking</li></ul>
<ul><li> Creativity &amp; Innovation</li></ul>
<ul><li> Analytics Focus</li></ul>
<ul><li> Logical reasoning</li></ul></div></div><div> 
<div>
Years of Experience:</div><div> 

Max &ndash; 12 / Min - 8</div></div><div><div> 

Industries Acceptable From:</div><div> 

Hospitality</div></div><div> 
<div>
Role Specific Qualifications &amp; Training:</div><div> 

Certification in supply chain management OR similar 
</div></div> 
<div><div>Languages Required:</div><div> 

Fluent English</div></div><div> 
<div>
Computer and Software Proficiency:</div><div> 

Hotel Reservations Software</div></div><div> 
<div>
Driving License:</div><div> 

NA 
</div>
</div> 
<div><div>Travel Availability / Time Flexibility:</div><div> 

World Islands &ndash; Dubai / Very Essential</div></div><div><div> 

Work Relationships:</div><div> 

Internal: Executive Committee
External: Suppliers/Vendors</div></div></div></div> 

 
What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. 
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
So, join us and you&rsquo;ll become part of our hotel family.</div></div></div></div></div>

Franchise Hotel - Telephone Operator - Russian/Arabic Speaker

Takht-E-Jamshid

We are looking for a reliable and energetic bilingual (Arabic &amp; English) Arabic Female Receptionist for a fine dining restaurant to manage our front counter operations. This role combines cashier duties, customer service, phone handling, and delivery / takeaway coordination. The ideal candidate is detail-oriented, friendly, and capable of managing multiple responsibilities at once while delivering an excellent guest experience.Requirements: --Fluency in Arabic and English (both spoken and written) is essential.-Previous experience in cashier, customer service, or restaurant front desk roles.-Ability to multitask and remain calm under pressure.-Familiarity with delivery platforms and POS system is a plus.-Well-groomed, punctual, and team-oriented.-Need a transferable work visa.-Need a valid food handler health certificate.-Ready to join immediately.Job Type: Full-timePay: QAR2,500.00 - QAR3,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>

Receptionist-Arabic Female Urgently Required

Gujarat Construction Company

Details of the requirement are given below for your reference:1) Company : Manufacturing Industry 2) Position : Receptionist(Female) 3) Experience Required: 1+ Years Fresher Can Also Apply 4) Salary Negotiable : Rs. 15000 to 18000 PM Depend On Interview 5) Job Location : Shahibaug, Ahmedabad 6) Job Description :Computer Knowledge &amp; Good Communication skills are Essential.Skills in Microsoft products such as Excel, Word, and Outlook.With Regards, Gopi (HR) 7777981967Job Type: PermanentPay: &#8377;12,000.00 - &#8377;18,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

Receptionist(Female) - Manufacturing Industry - Shahibaug - Ahmedabad

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