receptionist telephone operator

S&C Electric Company

<div><p>As an S&amp;C Electric team member, you&rsquo;ll work on projects that have real-world impact. You&rsquo;ll help transform the grid for resilient and reliable power worldwide. S&amp;C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We&rsquo;re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively.
</p><p>Join S&amp;C to make an impact on tomorrow&rsquo;s energy challenges and become an employee-owner!
</p><p><b>Hours
</b></p><ul><li><b>9:00 am &ndash; 5:30 pm (Mon-Fri) Onsite
</b></li></ul><p><b>Compensation
</b></p><p>At S&amp;C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. <b>The estimated annual base salary range for this position is $36,990 - $46,230.00. </b>Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&amp;C&rsquo;s annual incentive plan (AIP), subject to eligibility criteria.
</p><p><b>Join Our Team as a Telephone Operator - Receptionist!
</b></p><p>This position performs administrative support by answering and directing incoming calls, greeting visitors at the reception desk, and various other clerical duties.
</p><p><b>Key Responsibilities:
</b></p><ul><li>Operating telephone switchboards in the company lobbies to answer and direct incoming calls and placing outgoing calls.
</li><li>Assisting internal and external callers with call routing by identifying proper extensions and directing calls.
</li><li>Welcoming and directing visitors by identifying visitor needs.
</li><li>Contacting receiving host(s).
</li><li>Following proper log-in and log-out protocols.
</li><li>Preparing and maintaining the Visitor Board.
</li><li>Maintaining and issuing headsets/receivers and transmitters for planned visits when requested.
</li><li>Maintaining a safe and clean reception area.
</li><li>Opening and securing the lobby area at the start and end of the assigned shift.
</li><li>Assisting the Office Services group which may include receiving incoming packages, delivering and picking up mail, etc.
</li><li>Cross-training on mailroom tasks
</li></ul><p><b>What you&rsquo;ll Need To Succeed:
</b></p><ul><li>Requires High School Diploma or equivalent
</li><li>Exceptional oral communication skills.
</li><li>The ability to come across in a professional manner.
</li><li>Basic computer knowledge to send and answer email, check telephone directory and prepare correspondence.
</li><li>Good telephone etiquette and ability to respond to routine telephone inquiries.
</li><li>Less than one year of experience operating a switchboard and working in an office setting handling multiple tasks in an environment where interruptions occur regularly
</li></ul><p><b>Preferred:
</b></p><ul><li>Bilingual in Spanish
</li></ul><p><b>Major Physical Demands:
</b></p><ul><li>Standing: Occasional standing for work
</li><li>Lifting: Occasional lifting of items up to 20 pounds
</li><li>Walking: Occasional walking of moderate distances
</li><li>Carrying: Occasional carrying of light objects
</li><li>Pushing: Infrequent pushing of objects
</li><li>Pulling: Infrequent pulling of objects
</li><li>Bending: Occasional bending
</li><li>Reaching: Occasional full range of motion to perform work.
</li><li>Handling: Frequent handling of phone equipment
</li><li>Environment: standard office environment
</li></ul><p>S&amp;C Electric is committed to equal-opportunity employment. All employees and applicants will be considered without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at TAsupport@sandc.com .
</p><p><b>No fixed deadline</b></p></div>
<br><div><p>In 1909, S&amp;C Electric Company transformed the delivery of safe, reliable electricity with the invention of the Liquid Power Fuse. Today, as the world faces extreme weather events and the demand for electricity grows, S&amp;C continues to innovate and advance the electrical grid, ensuring reliable and resilient power for homes, communities, and critical infrastructure around the world.
</p><p>With a diverse, global workforce and core values around integrity, safety, and quality, S&amp;C is a trusted industry leader and top workplace that offers meaningful careers to more than 3,500 team members. As a people-first organization, S&amp;C is committed to fostering an inclusive and collaborative workplace where team members advance their careers through robust talent-development programs and involved leadership.
</p><p>S&amp;C&rsquo;s deeply rooted belief diversity fosters greater creativity, innovation, and success guides the company to advance and sustain a diverse, equitable, and inclusive workplace culture.
</p><p></p><p><b>S&amp;C provides a comprehensive and competitive benefit package that includes the following (eligibility requirements apply):
</b></p><ul><li>Health and Welfare Benefits: Medical &amp; Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&amp;D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
</li><li>Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave
</li></ul><p>Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic).</p></div>

Telephone Operator-Receptionist

Fairmont Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 <br/>
 <br/>
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a professional and courteous Telephone Operator / Royal Service Agent to join our team in Cairo, Egypt. In this role, you will serve as the first point of contact for our organization, managing incoming and outgoing calls while providing exceptional customer service. You will be responsible for routing calls to appropriate departments, handling inquiries with professionalism, and ensuring every caller receives a positive experience that reflects our commitment to excellence.
 <br/>
 <br/>
 <ul>
  <li>
   Answer incoming calls promptly and professionally, greeting callers with courtesy and warmth
  </li>
  <li>
   Route calls to the appropriate departments or personnel based on caller needs and organizational protocols
  </li>
  <li>
   Manage call queues efficiently and minimize wait times while maintaining service quality
  </li>
  <li>
   Provide information about services, facilities, and organizational offerings to callers
  </li>
  <li>
   Take accurate messages and ensure timely delivery to intended recipients
  </li>
  <li>
   Handle customer inquiries and complaints with empathy, patience, and problem-solving skills
  </li>
  <li>
   Maintain detailed call logs and records using telephone systems and organizational software
  </li>
  <li>
   Multitask effectively by managing multiple calls, administrative duties, and customer requests simultaneously
  </li>
  <li>
   Demonstrate professional telephone etiquette and communication skills at all times
  </li>
  <li>
   Assist with general administrative tasks as needed to support organizational operations
  </li>
  <li>
   Maintain confidentiality and handle sensitive information with discretion
  </li>
  <li>
   Provide feedback on caller concerns to management to support continuous service improvement
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience as a Telephone Operator, Royal Service Agent, or in a similar customer-facing role
  </li>
  <li>
   Excellent verbal communication skills with clear pronunciation and professional telephone etiquette
  </li>
  <li>
   Strong interpersonal and customer service skills with the ability to remain calm under pressure
  </li>
  <li>
   Proficiency in multitasking and managing multiple calls simultaneously
  </li>
  <li>
   Exceptional organizational and time management abilities
  </li>
  <li>
   Attention to detail and accuracy in recording information and routing calls
  </li>
  <li>
   Ability to work independently and as part of a team in a fast-paced environment
  </li>
  <li>
   Proficiency with computer systems and basic office software applications
  </li>
  <li>
   Bilingual capabilities in Arabic and English
  </li>
  <li>
   Active listening skills and the ability to understand and address caller needs effectively
  </li>
  <li>
   Problem-solving abilities and conflict resolution skills
  </li>
  <li>
   Professional demeanor and positive attitude toward customer service
  </li>
  <li>
   Flexibility to adapt to changing priorities and organizational needs
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <strong>
  Our Commitment To Diversity &amp; Inclusion
  <br/>
  <br/>
 </strong>
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>


Telephone Operator / Royal Service Agent

Sterileco. LLC

<p>Job Description: Telephone Operator / Switchboard Operator</p><p><b>Company:</b> SterileCo. LLC<br/><b>Work Location:</b> VA Central California Health Care System, Building 1, 2615 E. Clinton Avenue, Fresno, CA 93703<br/><b>Anticipated Start Date:</b> October 1, 2026<br/><b>Work Arrangement:</b> On-site<br/><b>Schedule:</b> Rotating day, evening, overnight, weekend, and federal-holiday shifts<br/><b>Position Availability:</b> Anticipated positions are contingent upon contract award, successful VA onboarding, and completion of applicable personnel-vetting requirements.</p><p>Position Summary</p><p>SterileCo. LLC is seeking dependable, professional, and customer-focused <b>Telephone Operators / Switchboard Operators</b> to support the VA Central California Health Care System in Fresno, California.</p><p>The selected employees will be part of an eleven-operator team responsible for maintaining continuous telephone and switchboard coverage twenty-four hours per day, seven days per week, including federal holidays. Operators will answer and route incoming calls, assist with outgoing calls, process emergency communications, operate paging and radio systems, document service issues, and provide timely assistance to patients, employees, visitors, and other callers.</p><p>This position requires excellent judgment, clear communication, attention to detail, confidentiality, and the ability to remain calm and professional during high-volume periods, emergencies, and crisis situations.</p><p>Essential Duties and Responsibilities</p><p>The Telephone Operator / Switchboard Operator will:</p><ul><li>Answer incoming internal and external calls politely, efficiently, and professionally.</li><li>Answer calls in priority order and route each caller to the appropriate department, office, clinic, employee, or service.</li><li>Maintain a courteous and helpful attitude during heavy call volumes, emergency situations, and periods of operational stress.</li><li>Assist patients, VA employees, visitors, and other users with placing commercial and Federal Telecommunication Systems calls.</li><li>Coordinate and patch calls through one or more telephone stations when required.</li><li>Clearly explain when a requested call cannot be completed and provide appropriate assistance when possible.</li><li>Accept authorized collect calls and accurately record applicable times and charges.</li><li>Prevent unauthorized long-distance calls and unauthorized collect calls.</li><li>Respond immediately and professionally to emergency alarms, medical codes, bomb threats, fires, disasters, police incidents, and other urgent notifications.</li><li>Follow all established VA emergency procedures, scripts, reporting formats, and escalation requirements.</li><li>Receive and transmit communications through two-way radios.</li><li>Operate overhead paging, pocket paging, visual paging, radio, and code-paging systems.</li><li>Index and locate VA patients and employees through the designated computer system.</li><li>Operate emergency communication equipment associated with patient emergencies, alarms, police, fire, and disaster response.</li><li>Maintain accurate records of telephone equipment malfunctions and telephone-service complaints.</li><li>Verify reported telephone problems and promptly notify the Information Resources Management Service.</li><li>Access the Phone Message Manager system daily and transmit accurate messages to the appropriate VA office.</li><li>Record a clear and concise description of each caller&rsquo;s request when sending electronic messages.</li><li>Assist with reporting and recording telephone trouble calls and moves, adds, and changes.</li><li>Operate switchboard consoles, fax machines, computer terminals, office equipment, paging systems, and associated communication devices.</li><li>Follow updated telephone directories, communications guidelines, standard operating procedures, and VA policies.</li></ul><p>Equipment and Systems</p><p>Operators will be expected to learn and properly operate the following Government-furnished systems:</p><ul><li>Cisco 8841 telephone consoles</li><li>Cisco 7915 sidecars</li><li>Cisco Agent Desktop</li><li>Lynx notification system</li><li>Phone Message Manager</li><li>Console switchboard equipment</li><li>Computer terminals</li><li>Fax machines</li><li>Two-way radios</li><li>Overhead, audio, visual, pocket, and emergency code-paging systems</li></ul><p>The VA may introduce additional equipment during contract performance, and employees must participate in required training for newly implemented systems.</p><p>Required Qualifications</p><p>Candidates must demonstrate:</p><ul><li>Strong telephone etiquette and professional customer-service skills.</li><li>Clear, courteous, and confident verbal communication.</li><li>The ability to communicate effectively with patients, medical-center personnel, visitors, emergency responders, and outside callers.</li><li>The ability to remain calm, organized, and accurate during emergencies and high-volume call periods.</li><li>Strong listening skills and the ability to quickly determine a caller&rsquo;s needs.</li><li>The ability to prioritize calls and follow detailed operating procedures.</li><li>Basic computer proficiency and the ability to learn multiple telephone, paging, messaging, and communication systems.</li><li>The ability to operate telephone instruments, standard office equipment, radios, and computer applications.</li><li>Accurate data-entry, documentation, and message-recording abilities.</li><li>Dependability and punctuality, with the ability to report for assigned shifts consistently.</li><li>The ability to work independently while coordinating effectively with supervisors, fellow operators, VA personnel, and emergency-response teams.</li><li>Availability to work assigned day, evening, overnight, weekend, and holiday shifts.</li><li>Willingness to complete all required VA orientation, system training, privacy training, cybersecurity training, and annual refresher training.</li><li>Ability to comply with VA confidentiality, security, safety, and workplace-conduct requirements.</li></ul><p>Preferred Qualifications</p><p>Preference may be given to candidates with:</p><ul><li>Previous telephone operator, switchboard, call-center, dispatch, receptionist, or customer-service experience.</li><li>Experience in a hospital, medical center, healthcare facility, government facility, or emergency-communications environment.</li><li>Experience using Cisco telephone systems or Cisco Agent Desktop.</li><li>Experience operating paging systems, two-way radios, or emergency-notification equipment.</li><li>Experience documenting service interruptions, complaints, incidents, or emergency calls.</li><li>Familiarity with patient confidentiality, the Privacy Act, the Freedom of Information Act, or healthcare-information security.</li><li>Experience working in a continuously staffed operation requiring shift handoffs and uninterrupted coverage.</li></ul><p>Performance Expectations</p><p>Operators must support the following service standards:</p><ul><li>Incoming calls must be answered within <b>three rings</b>.</li><li>Calls must be answered politely, efficiently, and in priority order.</li><li>Telephone service must remain continuously staffed without interruption.</li><li>Staffing must remain adequate during employee absences, breaks, meal periods, heavy workloads, inclement weather, and unexpected personnel shortages.</li><li>Operators must follow emergency procedures without delay.</li><li>Messages, logs, incident records, and equipment-malfunction reports must be complete and accurate.</li><li>The overall telephone-operation team is expected to work toward an average call-answer time of fewer than ten seconds and an abandoned-call rate below five percent.</li></ul><p>Security and VA Onboarding Requirements</p><p>The selected candidate must:</p><ul><li>Successfully complete the required VA personnel-vetting and credentialing process.</li><li>Be eligible for a <b>Tier 1/Low Risk</b> background investigation.</li><li>Provide all information and documentation required for VA suitability processing.</li><li>Complete initial VA orientation and training before independently performing work.</li><li>Sign and acknowledge the VA Contractor Rules of Behavior.</li><li>Complete VA Cybersecurity Awareness and Rules of Behavior training before receiving system access.</li><li>Complete required VA privacy training before receiving access.</li><li>Repeat applicable security and privacy training annually.</li><li>Maintain eligibility for physical and electronic access throughout employment.</li><li>Immediately report known or suspected privacy or security incidents through the established reporting process.</li></ul><p>Failure to complete required training or maintain applicable credentials may result in suspension of system access and removal from work under the contract.</p><p>Workplace and Administrative Requirements</p><ul><li>Employees must wear the identification badge issued by the VA while working.</li><li>Employees must be included on the approved personnel roster before performing work at the facility.</li><li>Individuals who are not listed as regular or alternate personnel may not be permitted to work at the VA location.</li><li>Employees must wear comfortable, professional clothing appropriate for an office environment.</li><li>Employees who drive or park at the VA facility must maintain automobile liability insurance.</li><li>Parking is limited to designated areas, and the VA does not provide special parking arrangements for contractor personnel.</li><li>Employees must safeguard Government-furnished equipment and immediately report damaged or defective equipment.</li><li>Employees must comply with applicable federal, state, local, and VA fire, safety, privacy, and security requirements.</li></ul><p>Privacy and Confidentiality</p><p>Operators may have access to patient, employee, facility, emergency, and other sensitive VA information. Employees must protect all information encountered during their duties and use it only for authorized contract purposes.</p><p>Operators must comply with:</p><ul><li>The Privacy Act</li><li>The Freedom of Information Act</li><li>VA privacy and information-security policies</li><li>VA Rules of Behavior</li><li>Facility-specific communications and emergency procedures</li><li>Restrictions concerning the unauthorized use, copying, disclosure, storage, or transmission of VA information</li></ul><p>Unauthorized disclosure or improper handling of VA information may result in loss of access, removal from the position, disciplinary action, or other contractual and legal consequences.</p><p>Application Requirements</p><p>Interested applicants should provide:</p><ul><li>A current r&eacute;sum&eacute;</li><li>Telephone and customer-service experience</li><li>Experience with switchboards, call centers, paging systems, radios, or emergency communications</li><li>General shift availability</li><li>Earliest available start date</li><li>Confirmation of availability for weekends, overnight shifts, and federal holidays</li><li>Professional references</li></ul><p><b>Compensation and final shift assignments:</b> To be determined based on the approved staffing schedule, candidate experience, and contract requirements.</p><p>Pay: $24.49 - $29.49 per hour</p><p>Work Location: In person</p>

Telephone Operator / Switchboard Operator

Episcopal Retirement Services

<div><div><b>Receptionist, Part-Time &ndash; Marjorie P. Lee</b></div><br>
<div></div>
<div></div><div>Are you looking for a great culture and an opportunity to grow with an organization? <b><i>Episcopal Retirement Services has been votes one of Cincinnati's TOP EMPLOYERS for 17 years running and we are hiring passionate professionals. </i></b><b>To learn more about ERS and our award-winning culture: </b><b>https://youtu.be/3jEMW29lmCs</b></div>
<div></div><div><b><i>When you love what you do, it shows!</i></b></div>
<div></div><div><b>Episcopal Retirement Services has an award-winning culture and a robust mix of available benefits and perks that may include:</b></div>
<div></div><ul><li>Medical, Dental, and Vision Insurance Plans</li>
<li>Generous PTO</li>
<li>Health Savings Account</li>
<li>Short-Term and Long-Term Disability</li>
<li>403B</li>
<li>Discounted Meals</li>
<li>Internal Promotions</li>
<li>PayActiv</li>
<li>Tickets at Work</li>
<li>Life Insurance</li>
<li>Tuition Reimbursement</li>
<li>Employee Referral Program</li></ul><br>
<div></div><div><b>Minimum Qualifications:</b></div>
<div></div><ul><li>Possesses, at a minimum, a high school diploma or equivalent.</li>
<li>A minimum of a one (1) years prior customer service or administrative experience required.</li>
<li>Possesses excellent business grammar and communication skills.</li>
<li>Experience with Microsoft office suite required, and have a high level of accuracy.</li>
<li>Is able to read, write and communicate effectively in the English language.</li>
<li>Is able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the essential functions of the position can be fully met.</li>
<li>Able and willing to work independently with flexibility and integrity, as well as effectively and harmoniously with team members across multiple processes, guests, family members, volunteers, government agencies/personnel, and the general public.</li>
<li>Is willing to communicate with residents based at whatever behavior or acuity level they are currently functioning.</li>
<li>Moves packages and supplies weighing up to 25 lbs on a regular basis and up to 50 lbs on an occasional basis.</li>
<li>Must be fully up-to-date with required vaccinations.</li>
</ul>
<div></div><div><b>As a Receptionist you can expect to:</b></div>
<ul><li>Creates and maintains an atmosphere of warmth, welcome and positive emphasis. Welcomes visitors and assists with sign-in process.</li>
<li>Takes an active role as part of the administration team, helping with all administrative tasks when necessary. These may include filing, copying, mailings, composing and typing confidential/medical material, formatting/revising existing documents, creating fliers and pamphlets, and operating office equipment such as fax machines, postal machines and photocopiers.</li>
<li>Answers multi-line telephone; determines nature of call and directs caller to appropriate individual or department.</li>
<li>Receives inquiries from team members, residents and guests, and releases information in accordance with established policies and procedures.</li>
<li>Enters data on spreadsheets.</li>
<li>Takes the initiative to think of new ideas and processes to help both residents and team members.</li>
<li>Assists residents as requested/needed; provides door/mailbox key; calls nurse, etc.</li>
<li>Ensures guests/visitors abide by existing rules and reports suspicious persons/information to Security.</li>
</ul> <ul><li>Commits to aligning behavior in accordance with the ERS Core Values and Ways of Working.</li>
</ul>
<div></div><div><b>If you desire joining a team that will value you, APPLY today! Immediate consideration is given to qualified applicants. We look forward to speaking with you!</b><br>
</div><div><b><i>Episcopal Retirement Services is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.</i></b></div>
<div></div><div><b><i>#INDHP</i></b></div></div><div></div>

Receptionist, Part-Time, Marjorie P. Lee

Texas Health and Human Services Commission

<div><p>Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.</p><p></p><p><b><br>
Functional Title: </b>Receptionist - Switchboard<br>
<b>Job Title: </b>Receptionist I<br>
<b>Agency: </b>Health &amp; Human Services Comm<br>
<b>Department: </b>Switchboard<br>
<b>Posting Number: </b>19519<br>
<b>Closing Date: </b>08/13/2026<br>
<b>Posting Audience: </b>Internal and External<br>
<b>Occupational Category: </b>Office and Administrative Support<br>
<b>Salary Range: </b>$2,481.75<b> </b>- $3,404.91<br>
<b>Pay Frequency: </b>Monthly<br>
<b>Salary Group: </b>TEXAS-A-09<br>
<b>Shift: </b>Evening<br>
<b>Additional Shift: </b>Evenings (Second)<br>
<b>Telework: </b>Not Eligible for Telework<br>
<b>Travel: </b>Up to 5%<br>
<b>Regular/Temporary: </b>Regular<br>
<b>Full Time/Part Time: </b>Full time<br>
<b>FLSA Exempt/Non-Exempt:</b> Nonexempt<br>
<b>Facility Location:</b> San Angelo State Supported Living Center<br>
<b>Job Location City:</b> CARLSBAD<br>
<b>Job Location Address:</b> 11640 US HWY 87 N<br>
<b>Other Locations:</b>
<br>
<b>MOS Codes:</b> 0100,0111,0170,3372,15P,3F5X1,42A,56M,741X,8A200,PERS,RP,SN,YN,YNS</p><br>
<div><b>
Brief Job Description:</b></div><div></div><div><br>
Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.</div><div><br>
</div><div>The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers</div><div></div><div><br>
If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!</div><div></div><div><br>
The Receptionist I performs routine (journey-level). Work involves limited latitude for the use of initiative and
</div><div>independent judgment in carrying out administrative phases of the work, such as answering phones, preparing
</div><div>visitor logs and reports, reviewing mail, providing information and instructions to personnel, and visitors. This
</div><div>position exercises vigilance in maintaining confidential patient census information, requires tact in receiving
</div><div>visitors, exercises initiative and good judgment in resolving visitor questions and providing maps. Accurately
</div><div>takes messages and transfers callers to appropriate personnel.</div><div></div><div><b><br>
Essential Job Functions (EJFs):</b></div><div></div><div><br>
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.</div><div></div><div><br>
Provides prompt and professional telephone support by greeting callers, addressing general inquiries, and accurately routing calls to the appropriate staff to ensure effective communication and service delivery. Takes and relays messages, while coordinating and scheduling appointments to ensure organized and timely operations.</div><div><br>
</div><div>Ensures accurate documentation by maintaining detailed phone and visitor logs, supporting efficient tracking, reporting, and security procedures.</div><div><br>
</div><div>Provides guidance to callers and visitors by identifying and referring them to relevant services or resources available through other agencies or organizations, ensuring they receive accurate and timely assistance.
</div><div></div><div>Welcomes visitors with a friendly and professional demeanor, ensures proper check-in procedures, and promptly notifies appropriate staff of visitors&rsquo; arrival. Assists visitors by distributing required forms and information. Forwards completed forms to the relevant staff to support efficient workflow and communication.
</div><div></div><div>Maintains a clean, organized, and welcoming front desk and lobby area, ensuring it is stocked with necessary materials, creating a professional and welcoming environment for visitors and staff. Notifies security of any suspicious activity or unruly visitors. Assists in safeguarding documents in receptionist care and control and abiding by all federal and state privacy laws, state hospital policies in the course of duties.</div><div></div><div><br>
Performs other duties as assigned by supervisor.</div><div></div><div><br>
Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency&rsquo;s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.</div><div></div><div><b><br>
Knowledge, Skills and Abilities (KSAs):</b></div><div></div><div><br>
Knowledge of modern phone equipment to include voice over Internet protocol and pbx equipment.</div><p>
Skill in the use of standard agency computer hardware and software such as Microsoft Office Suite.
</p><p>Skill in organizing documents, electronically and hard copy.</p><p>
Skill in managing multiple priorities.
</p><p>Ability to establish and maintain effective working relationships with customers, staff, peers, management and external contacts
</p><div>Ability to communicate effectively orally and in writing.</div><div></div><div><b><br>
Registrations, Licensure Requirements or Certifications:</b></div><div></div><div><br>
None</div><div></div><div><b><br>
Initial Screening Criteria:</b></div><div></div><div><br>
Education equivalent to a high school degree</div><div></div><div><br>
OR</div><div></div><div><br>
At least one year of paid work experience in a receptionist or clerical position</div><div></div><div><b><br>
Additional Information:</b></div><div></div><div><br>
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).</div><div></div><div><br>
Males between the ages of 18 &ndash; 25 must be registered with the Selective Service.</div><div></div><div><br>
All State Supported Living Center Employees are subject to Random Drug Testing.</div><div></div><div><br>
Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.</div><div></div><div><br>
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.</div>
<p>
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.</p><p></p><p><b><br>
Active Duty, Military, Reservists, Guardsmen, and Veterans</b>:</p><p>
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor&rsquo;s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.</p><p></p><p><b><br>
ADA Accommodations:</b></p><p>
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.</p><p></p><p><b><br>
Pre-Employment Checks and Work Eligibility:</b></p><p>
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.</p><p></p><p><br>
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form</p><p><b>
Telework Disclaimer:</b></p><p>
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.</p></div>

Receptionist - Switchboard

Aptech

<p><b>Job Title: Receptionist (Male)</b></p><p>We are seeking a professional, courteous, and well-organized Male Receptionist to join our team. The ideal candidate will be responsible for managing front desk operations, greeting visitors, handling inquiries, and providing administrative support to ensure smooth daily operations.</p><p><b>Key Responsibilities:</b></p><ul><li>Welcome and assist visitors, students, parents, and guests in a professional manner</li><li>Manage incoming calls, emails, and inquiries, and direct them to the appropriate departments</li><li>Maintain visitor records and front desk documentation</li><li>Handle student and customer inquiries regarding courses, admissions, and schedules</li><li>Coordinate appointments, meetings, and office schedules</li><li>Ensure the reception area is clean, organized, and presentable at all times</li><li>Maintain confidentiality of organizational information</li></ul><p><b>Requirements:</b></p><ul><li>Intermediate</li><li>1&ndash;2 years of experience in a receptionist, front desk, customer service, or administrative role</li><li>Excellent communication and interpersonal skills</li><li>Good organizational and multitasking abilities</li><li>Proficiency in MS Office (Word, Excel, PowerPoint)</li><li>Professional appearance and positive attitude</li></ul><p><b>Preferred Skills:</b></p><ul><li>Strong customer service orientation</li><li>Ability to work under pressure and handle multiple tasks</li><li>Problem-solving skills</li><li>Time management and attention to detail</li><li>Team-oriented mindset</li></ul><p><b>Job Timings:</b> 01:00 PM to 09:00 PM</p><p><b>Location:</b> Aptech Metro star gate, center.</p><p>Job Type: Full-time</p><p>Pay: From Rs35,000.00 per month</p><p>Work Location: In person</p>

Receptionist (Male)

Penn Medicine

<div><p><b>Description</b>
</p>Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.<br>
<br>
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?<p><br>
General Summary Statement</p><p>
The Telephone Operator is responsible for processing all incoming calls from patients, visitors, clinical administrative and support staff and the general public. The Operator operates the paging systems for authorized personnel over a public address system, emergency voice pagers and display priority pagers. Operator processes emergency procedures, monitoring multiple alarms, utilizes and updates an electronic directory database, web site, and other reference material for effective distribution of information and calls. The Operator assists all callers in a polite, articulate, professional, and clear manner. Ability to search phonetically in a database is required. Responsibilities and tasks can be repetitive and persistent, but must be supported in a courteous manner through the duration of a full shift. Operator must be able to accurately process a high rate of telephone calls over an extended period of time.<br>
<br>
Essential Duties and Responsibilities</p><ul><li><ul><li>
Handles busy communications center while providing excellent customer service.</li><li>
Accountable for handling all in-patient information calls. Arranges for in-patient registry as necessary for accuracy.</li><li>
Monitors and responds to codes and alarms immediately and determines the appropriate action.</li><li>
Operates the Intellidesk system, incorporating paging, message retrieval, physician registry and overhead paging.</li><li>
Makes changes to on-call schedules as needed.</li><li>
Responsible for distribution of new/spare/long range pagers, patient room telephones, TTY (Hearing impaired) equipment, batteries, and books on tape for the visually impaired.</li><li>
Accurately and legibly records all pertinent information in the log book and incident book and inform any relieving operator of abnormal or unusual circumstances verbally.</li><li>
Follow standard change-of-shift protocol and documentation.</li><li>
Uses good judgment, prioritizes work orders, and notify the &ldquo;appropriate&rdquo; supervisor of any unusual circumstances.</li><li>
Clearly mark all packages, envelopes, newspapers, etc., so that others can determine what action to take.</li><li>
Report all equipment malfunctions immediately or corrects as directed by department policy.</li><li>
Keep the department neat and clean.</li><li>
Adhere to department and CCH standards in all areas including confidentiality and security</li><li>
Required to attend quarterly staff meetings.</li><li>
Train new employees and contribute feed back to the Director or Lead Operator</li></ul></li><li><p>
 Education Training and Experience/Skills</p></li><p></p><li><ul><li>High school graduate or GED preferred but not required</li><li>Computer and Keyboarding skills required</li><li>A minimum of two years previous customer service experience required</li></ul></li><li><p>
Multiple phone line experience preferred.</p></li></ul>
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.<br>
<br>
Live Your Life's Work<p></p><p>
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.</p></div>

Telephone Operator- Every Other Weekend Days

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