records clerk

EPIC Healthcare

<div><p><b>Benefits we offer our Central Supply &amp; Mecial Records Clerk:</b></p>
<ul>
<li>Competitive Benefits Package</li>
<li>Referral Incentive Program</li>
<li>Opportunity for growth</li>
<li>Hands-on Management team</li>
<li>Superb Pay rates</li>
<li>Flexible schedule</li>
<li>Employee recognition incentives</li>
<li>Apply for more&hellip;</li>
</ul>
<p><b>NOW HIRING:</b><br>
<b>Central Supply &amp; Medical Records Clerk</b></p>
<p><b>
Central Supply &amp; Medical Records Clerk</b><b> responsibilities Include:</b></p>
<p>
As the <b>Central Supply &amp; Medical Records Clerk</b>, your primary focus will be to ensure the smooth running of ordering and handling supplies for the nursing home facility and along with assuring the timely turnaround for all resident records.</p>
<p><b>
Qualifications:</b></p>
<p>
Central Supply experience preferred</p>
<p>
Serious applicants</p>
<p>
Previous LTC/SNF experience</p>
<p>
Compassionate working with the geriatric population</p>
<p>
Oversees the daily operations of the Medical Records Department</p>
<p>
Abstracting, analyzing, auditing, and coding of all medical records in a timely manner.</p>
<p>
 Oversees the release of medical record information, archiving/storage of medical records, and the transcription/dictation processing.</p>
<p>
Collects and analyzes data for quality improvement.</p>
<p>
Completes quarterly performance improvement reports in a timely manner.</p>
<p>
Suggests changes to Medical Record policies and procedures.</p>
<p>
Functions as a member on assigned committees.</p>
<p>
Works closely with nursing, social work, and finance to ensure PPS compliance and unit profitability.</p>
<p>
 Looks to become highly involved in areas outside specific job fun</p>
<ul>
<li>Apply today, for a grateful tomorrow!</li></ul></div><p></p>

Central Supply & Medical Records Clerk

North Carolina Specialty Hospital

<div><p>NC Specialty Hospital is currently seeking a part time Medical Records Clerk. North Carolina Specialty Hospital (NCSH) is a private, physician-owned medical center that opened its doors in 1926. Its commitment to growth and continuous improvement has helped the hospital maintain a high ranking in both quality measures and patient satisfaction. North Carolina Specialty Hospital offers surgical specialties in orthopedics, ophthalmology, ear, nose, and throat, as well as sports medicine, oral, plastic, podiatry, general surgery, interventional radiology, pain management, reconstructive surgery, and more.</p>
<p><b>
Why join North Carolina Specialty Hospital?</b></p>
<ul>
<li>Award Winning Hospital for Special Surgery</li>
<li>5 Star CMS rated facility for patient experience</li>
<li>Positive Work culture</li>
<li>Career growth opportunities</li>
<li>Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance</li>
<li>Paid Time Off</li>
<li>401k Employer Match</li>
<li>Tuition Assistance</li>
</ul><p><b>Job Summary:
</b></p><p>Under the supervision of the Director of HIM, this position prepares the medical record for completion by physicians and other allied health care professionals.
</p><p><b>Job Responsibilities:</b></p>
<ul><li>Scans the paper medical record into the electronic medical record after discharge.</li></ul>
<ul><li>Maintains proper confidentiality of medical records and ensures limited access to the department.</li></ul>
<ul><li>Responds to medical record requests within the hospital in a timely manner.</li></ul>
<ul><li>Follows all applicable laws and regulations regarding the release of information and the maintenance of medical records, including those that relate to the age and legal status of the patient.</li></ul>
<ul><li>Prioritizes work assignments and accomplishes tasks accurately and in a timely manner.</li></ul>
<ul><li>Utilizes automated processes and clinical information systems appropriately and efficiently.</li></ul>
<ul><li>Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors.</li></ul>
<ul><li>Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.</li></ul>
<ul><li>Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues.</li></ul>
<p><b>
Skills &amp; Abilities:</b></p>
<ul><li>Able to work independently and meet established deadlines.</li></ul>
<ul><li>Able to make sound reasonable decisions</li></ul>
<ul><li>Highly organized</li></ul>
<ul><li>Ability to concentrate on many simultaneous detailed requests</li></ul>
<ul><li>Demonstrates accountability, professionalism, openness; is receptive to change, and exhibits creativity and innovation</li></ul>
<ul><li>Ability to identify and calmly handle inherently stressful situations with tact</li></ul>
<ul><li>Excellent communication skills</li></ul>
<ul><li>Ability to develop excellent working relationships with patients, patient&rsquo;s family members, physicians, and hospital staff</li></ul>
<ul><li>Seeks guidance, direction and assistance when needed</li></ul>
<ul><li>Ability to be flexible and take on new responsibilities</li></ul>
<ul><li>Effective communication skills; both orally and written.</li></ul>
<ul><li>Computer skills needed.</li></ul>
<ul><li>Strong problem-solving skills</li></ul>
<p><b>
Training &amp; Education:</b></p>
<ul><li>High school diploma or equivalent</li></ul>
<p><b>
Experience:</b></p>
<ul><li>One (1) to two (2) years minimum experience working in Medical Records in a hospital setting required</li></ul>
<ul><li>Previous experience with customer service in a healthcare setting is required</li></ul><br>
<p></p>
<p>
Our employees are critical to our success, and we value their contributions. Southpoint Surgery Center offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.</p></div>

PT Medical Records Clerk

Muckleshoot Indian Tribe

<div>JOB SUMMARY:
<div>
Responsible for the daily operations of the Court Clerk&rsquo;s Office, including: overseeing the maintenance of all case files, dealing with the public, in-court clerk duties, and ensuring that all cases efficiently flow through the judicial system.</div>
MAJOR TASKS AND RESPONSIBILITIES:
<div>
This list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or is a logical assignment to the position.</div><ul><li>
Performs general office duties, including answering phones, greeting court patrons, filing, data entry and other clerical duties and responsibilities.</li><li>
Provides clerical support to the Court Administrator, Judge and presenting officer/prosecutor as requested and necessary. Drafts documents for the Judge as directed.</li><li>
Maintains courtroom so that it is clean, presentable and safe.</li><li>
Maintains all court files.</li><li>
Receives and post daily mail in a timely manner.</li><li>
Provides necessary paperwork for court customers.</li><li>
Coordinates with Finance department for receiving fines and fees paid into the registry of the Tribal Court.</li><li>
Attends and records assigned hearings and performs required in-court clerk functions; including assisting judges perform their in-court duties.</li><li>
Creates archive list for closed court files. Sends and retrieves files to and from archives.</li><li>
Gathers and keeps yearly case statistics as assigned by the Court Administrator.</li><li>
Oversees the scheduling and tracking of all cases in the Court, maintaining court dockets, and court calendars.</li><li>
Carries out procedures for convening the Muckleshoot Court of Appeals.</li><li>
Ensures the proper transcription of trial court proceedings for use by the Court of Appeals.</li><li>
Applies and adheres to the Muckleshoot Code of Laws as well as the rules and procedures of the Tribal Court.</li><li>
Provides information and relevant documents to patrons of the court as requested and appropriate.</li><li>
Maintains and updates the Muckleshoot Code of Laws as changes are made. Provides copies to spokespersons, patrons and/or departments as appropriate.</li><li>
Because of the Tribe&rsquo;s commitment to community service and the well being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.</li></ul>
EDUCATION - EXPERIENCE AND TRAINING FOR POSITION:
<div>
High school diploma or equivalent <i>and </i>two years related work experience in a legal setting. Two years of college coursework may be substituted for the two years of experience. Current and valid Washington State Driver&rsquo;s license</div>
SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION:
<div><b><i>
Knowledge</i></b><b>:</b> Current office practices and procedures and basic arithmetic. Knowledge of tribal codes and resolutions, civil and juvenile court procedures and judicial terminology.</div><div><br>
</div><div><b><i>Skills:</i></b> Operation of office equipment, including computers and appropriate software (MS Word, MS Excel, Power Point, and court databases), typing/keyboarding (minimum 50 wpm with accuracy). Effective communication skills, both orally and in writing. Strong interpersonal skills using tact, patience, and courtesy. <i>Abilities:</i> Demonstrated ability to write legibly, using proper grammar, punctuation and spelling. Ability to maintain effective working relationships with others. Ability to maintain professionalism. Ability to maintain a high degree of confidentiality. Ability to maintain records and prepare reports. Ability to multi-task and effectively time-manage. Ability to work flexible hours as needed.</div>
PHYSICAL REQUIREMENTS:
<div>
Continuously uses near and distance vision and listens. Frequently sits for long periods of time. Frequently stands, walks and talks. Manual dexterity for computer work and routine paperwork. Occasionally lifts, carries and/or pushes/pulls up to 25 lbs. Occasionally bends at the waist, crouches, twists, kneels and/or reaches with hands and arms.</div>
Licenses or Certifications Required: Current and valid Washington State Driver&rsquo;s license</div>

Court Clerk

City of Lansing, Michigan

<div><div><div><h2 class="jobSectionHeader"><b>Job Advertisement</b></h2></div>
<p></p><div><p>The City of Lansing is seeking a <b>Central Records Specialist</b> to join the Lansing Police Department (Central Records Division). The ideal candidate will possess skill in maintaining records/files, utilizing various programs, establish and maintain effective working relationships, and properly retain and dispense confidential information. This is a great opportunity for those seeking to use their knowledge and skill in customer-service. The City offers a competitive wage and benefit package including paid vacation, sick and holiday leave.</p><b><br>
SPECIAL REQUIREMENTS &amp; TRAINING:</b>
<br>
This position requires that the applicant placed be able to be bonded under the terms of the City's blanket bond. Therefore, applicants cannot have committed any dishonest acts, before or after placement in the position. Applicants must authorize the release of any information from appropriate agencies regarding the applicants' criminal history prior to being given referral consideration.<br>
<br>
<b>CANDIDATE(S) IS SUBJECT TO A COMPLETE BACKGROUND INVESTIGATION. </b>Completed Background Authorization Form must be uploaded/attached to application and resume.<br>
<br>
Ability to become a Michigan Notary Public upon hire.<br>
<br>
<b>IDEAL CANDIDATES WILL POSSESS THE FOLLOWING</b><b>:</b><br>
<ul><li>
Associates Degree in Technical, Administration, Business, Criminal Justice, or related field; <b>AND</b></li><li>
One (1) to three (3) years of experience in a customer service-related field.</li><li>
An equivalent combination of training and experience may be considered.</li></ul><br>
<b>
ESSENTIAL POSITION FUNCTIONS INLCUDE BUT ARE NOT LIMITED TO</b><b>:</b><br>
<ul><li>
Answers multi- line phone and answers inquiries on the phone and in person listening to what individuals need, and verbally provides information regarding general police matters.</li><li>
Processes firearm licensing applications, performs necessary backgrounds checks, administers required written test, issues appropriate license and collects associated fees.</li><li>
Arrest record checks for individuals, firearm applicants, governmental or criminal justice agencies, employers, and volunteer organizations, collects associated fees.</li><li>
Assist and act as a guide and resource with onboarding and training new police cadets, including training materials, organize training files, and conduct training exercises.</li><li>
Gathers requested information in accordance with Freedom of Information Act requests.</li><li>
Gathers information requested by Court or City Attorney for return of arrest records reports.</li><li>
Prepares written activity reports, taken from the daily activity summary report and compiles information regarding the number of firearm applicants, persons fingerprinted for licensing or employment, and the number of criminal fingerprints received.</li><li>
Completes electronic and hand-written transactions for money received in payment for traffic and police reports.</li><li>
Operates the RMS (Records Management System) entering and retrieving information.</li></ul><div><b><br>
FULL JOB DESCRIPTION AVAILABLE UPON REQUEST</b></div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Application Special Instructions</b></h2></div>
<p></p><div><div><b>The following MUST be submitted with your application for further consideration.</b></div><ul><li><div><b>
Resume and cover letter</b></div></li><li><div><b>
Education verification (transcripts, certifications, degree, DD-214) </b><b><i>where applicable</i></b></div></li><li><div><b>
Background Authorization Form</b></div></li><li><div><b>
LPD FCRA Disclosure Form</b></div></li><li><div><b>
MAST Questionnaire Form</b></div></li></ul><div><b>
HAND DELIVERED APPLICATIONS WILL NOT BE ACCEPTED.</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>.</b></h2></div>
<p></p><div><div><b><i>The City of Lansing is an Equal Opportunity Employer and a Certified Veteran Friendly Employer.</i></b></div><div><br>
The City of Lansing provides reasonable accommodation to applicants and employees with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, or during employment, notify the Department of Human Resources at (517) 483-4004. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.</div><div><b><br>
See links below for our Anti-Retaliation and Anti-Religious Discrimination and Religious Accommodation Policies:</b></div><div>
https://content.civicplus.com/api/assets/6d1a5156-dc99-44d2-aa0f-704f562b9887?cache=1800</div><div>
https://content.civicplus.com/api/assets/0a11cd2e-db10-4829-aea2-9d71ef7d8b02?cache=1800</div></div></div></div><p></p>

Central Records Specialist 35

City of Phoenix

<div><div><div><div>Job ID</div>
61343
</div><div><div>Job Category</div>
Audit, Legal &amp; Regulatory
</div></div><div><div><div>Full/Part Time</div>
Full-Time
</div><div><div>Regular/Temporary</div>
Regular</div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>ABOUT THIS POSITION</b></h2><div><br>
<div><div>
</div><p>The City of Phoenix strives to be an employer of choice, and with more than 14,000 employees working across 41 departments, the City of Phoenix offers opportunity for career growth and advancement. It is emerging in the new economy with strength in high technology, manufacturing, bioscience research and advanced business services.</p><p>
The Law Department consists of three divisions: the City Attorney's Office, the City Prosecutor's Office, and Management Services. The Prosecutor's Office prosecutes misdemeanor crimes that occur within the city of Phoenix. Some examples of these crimes are: DUI, domestic violence, indecent exposure, threats, and criminal damage. The Law Department is currently seeking candidates to fill vacancies in the Prosecutor's Office Victim Services Unit (VSU) and Legal Clerk Unit (LCU).</p><p><b>
Victim Services Unit</b></p><p>
This Unit performs both critical and/or legally mandated functions related to victims' rights such as sending victim notification letters, restitution request processing, ensuring victims have court escorts, and ensuring that emergency services are available and provided to victims. The schedule for this position is Monday through Friday, 8:00 am - 5:00 pm.</p><p><b>
Legal Clerk Unit</b></p><p>
This Unit collaborates with criminal staff attorneys to prepare and manage cases including document and evidence management, obtaining victim and witness availability for trial, clerical support such as motion filing and subpoenaing, ensuring cases are prepared for the prosecutor at trial. Some positions in this unit may be required to work an alternate schedule to include weekends.</p><p>
The job duties include providing customer service, problem solving, the ability to work cooperatively as part of team, and the ability to communicate effectively. Reviewing files, documents, and printed material for accuracy and completeness; providing information to staff, coworkers or the public via phone and/or email; proficient use of Microsoft Word, Excel, internet and operating a computer terminal. It also requires the ability to lift up to 50 pounds and stretch, bend and stoop.</p><p><b>
Essential duties may include but are not limited to:</b></p><ul><li>
Running daily reports through various programs.</li><li>
Updating/maintaining a high volume of cases in a Criminal Management System.</li><li>
Processing a high volume of outgoing mail.</li><li>
Converting, copying, scanning and attaching necessary material as PDF documents into databases.</li><li>
Answering multi-line phone system; screening and transferring calls, as needed.</li><li>
Processing incoming requests via mail, email, and in-person.</li><li>
Maintaining confidentiality with client files and case notes in compliance with professional standards and victims' rights.</li><li>
Provide back-up coverage to team members and other areas, as needed.</li><li>
Work in a cubicle environment with noise and frequent interruptions.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>IDEAL CANDIDATE</b></h2>
<div>
<div></div><div><ul><li>Is detail oriented.</li><li>
Ability to interact professionally with members of the public, judges, attorneys, and other staff in the legal system.</li><li>
Ability to perform clerical tasks that involve legal terminology and processes.</li><li>
Possesses strong problem solving, organizational, and communication skills.</li><li>
Ability to operate a variety of standard office equipment including a computer, scanner, telephone, calculator, copy machine, and fax machine.</li><li>
Familiar with Rules of Court, Evidence, Discovery and Victims' Rights.</li><li>
Ability to communicate effectively.</li><li>
Ability to work cooperatively as part of team.</li><li>
Proficient use of Microsoft Word, Excel, internet and operating a computer terminal.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>SALARY</b></h2><div><br>
<div><div>
</div><p>Pay Range: $20.51 to $33.41 per hour.</p><p>
Hiring Range: $20.51 to $27.49 per hour.</p><p><b>
Pay Range Explanation:</b></p><ul><li>
Pay range is the entire compensation range for the position classification.</li><li>
Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.</li></ul><p><b>
Internal Only: </b>Please understand that this is pay grade 341. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.</p><ul><li>
Promotions occur when the last two digits of the pay grade increase.</li><li>
Demotions occur when the last two digits of the pay grade decrease.</li><li>
Lateral transfers occur when there is no change to the last two digits of the pay grade.</li><li>
When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.</li></ul><p>
Your job classification can be found in eCHRIS &gt; Personal Details under your name, located in the top left section of the page.</p><p>
The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
BENEFITS</b></h2><div><br>
<div><div>
</div><p>A comprehensive benefits package is offered which includes:</p>
Traditional pension with employer and employee contributions,<ul><li> for more details: Pension Information</li><li>
401(a) and 457 plans with employer contributions</li><li>
Choice of generous medical HMO, PPO, or HSA/HDHP plans</li><li>
Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan</li><li>
Wellness incentive of up to $720 annually</li><li>
Dental, vision, and life insurance options</li><li>
Employer paid long-term disability</li><li>
Free Bus/light rail pass</li><li>
Tuition reimbursement program up to $6,500 per year</li><li>
Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days</li><li>
Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period</li><li>
Federal Student Loan Forgiveness offered through Savi</li></ul><p>
For more details, visit: Unit 003 Benefits</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
MINIMUM QUALIFICATIONS</b></h2>
<div>
<div></div><div><ul><li>Two years of clerical or public contact experience, including a minimum of one year in a courtroom or law office.</li><li>
Other combinations of experience and education that meet the minimum requirements may be substituted.</li><li>
All finalists for positions are subject to a criminal background check applicable to the department or position.</li>
For information regarding pre-screening and driving positions, <li>.</li><li>
The City job description can be found here.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>PREFERRED QUALIFICATIONS</b></h2><div><br>
<div><div>
</div><p>The minimum qualifications listed above, plus:</p><ul><li>
Spanish language skills are desirable.</li><li>
Experience working in a legal setting utilizing a document and case management system.</li><li>
Experience with reading, interpreting, and applying Legal Rules, Regulations and Procedures.</li><li>
Front desk/customer service experience.</li><li>
Experience with using Microsoft Office applications.</li><li>
Moving objects weighing up to 50 pounds may be required.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>RECRUITMENT DATES</b></h2><div><br>
<div><div>
</div><p>Recruitment closes April 21, 2026. All materials must be received by 11:59 p.m. on this date.</p><p>
This is a position-based recruitment and will not result in any ongoing eligibility list.<i> </i>This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
HOW TO APPLY</b></h2><div><br>
<div><div>
</div><p>Apply online by completing the required information and attaching,<b> as one document</b>, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
WE ARE HERE TO HELP</b></h2>
<div>
<div></div><div><ul><li>Job interviews may be held by video or audio conference.</li>
If you are in need of computer resources,<li> for free options.</li>
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.<li> for more information.</li><li>
Explore other Employment Opportunities with the City of Phoenix.</li><li>
Subscribe to receive e-mail notifications about new employment opportunities.</li><li>
If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>REFERENCE</b></h2><div><br>
<div><div>
</div><p>Court/Legal Clerk II, JC:00520, ID# 61343, 04/06/26, USM, PA, Benefits:003</p><p>
Building the Phoenix of tomorrow.</p><p>
#DoWorkThatMakesPhoenixWork</p><p>
City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.</p></div></div></div></div></div>

Court/Legal Clerk II - Victim Services (City Prosecutor's Office)

Colorado Department of Corrections

CDOC Medical Records Technician I - (PUEBLO)

City of Charlotte

<div>
 Date Opened: Friday, April 10, 2026 12:00 AM
 <br/>
 <br/>
 Close Date: Monday, April 20, 2026 12:00 AM
 <br/>
 <br/>
 Department: Charlotte-Mecklenburg Police Department
 <br/>
 <br/>
 Salary: $28.99 - $36.23 Commensurate with Experience
 <br/>
 <br/>
 <strong>
  Welcome to the City of Charlotte
  <br/>
  <br/>
 </strong>
 Charlotte is America?s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.
 <br/>
 <br/>
 <strong>
  Our Guiding Principles Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Attracting and retaining a skilled and diverse workforce
  </li>
  <li>
   Valuing teamwork, openness, accountability, productivity, and employee development
  </li>
  <li>
   Providing all customers with courteous, responsive, accessible, and seamless quality services
  </li>
  <li>
   Taking initiative to identify, analyze, and solve problems
  </li>
  <li>
   Collaborating with stakeholders to make informed decisions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 Serve as the bridge between the public and police department records, ensuring accessibility and transparency. Respond to inquiries, process requests, locate/copy records, and navigate legal requirements. Be a customer service leader, communicating clearly and resolving concerns professionally. Maintain accurate databases and adapt to changing regulations. This role is critical for fostering trust and public understanding of the department's operations. This position is under the supervision of the Police Attorney?s Office.
 <br/>
 <br/>
 <strong>
  Major Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond to public inquiries in person, via phone, email, or mail, providing information on available public records and access procedures.
  </li>
  <li>
   Process requests for public records, adhering to state and federal open records laws, department policies, and access limitations.
  </li>
  <li>
   Locate, retrieve, and copy requested records efficiently, ensuring the integrity and confidentiality of data.
  </li>
  <li>
   Redact sensitive information from records according to established protocols.
  </li>
  <li>
   Calculate and collect applicable fees for records access, following department financial procedures.
  </li>
  <li>
   Maintain accurate records of all requests, responses, and fees collected.
  </li>
  <li>
   Update and maintain department databases containing public records, ensuring accuracy and completeness.
  </li>
  <li>
   Utilize record management software effectively for searching, retrieval, and redaction tasks.
  </li>
  <li>
   Stay informed of changes in relevant laws and regulations impacting public records access.
  </li>
  <li>
   Communicate clearly and professionally with the public, providing courteous and timely responses to inquiries.
  </li>
  <li>
   Resolve customer concerns and handle challenging situations calmly and professionally.
  </li>
  <li>
   Stay informed of department policies and procedures, adapting to changes as needed.
  </li>
  <li>
   Perform other duties as assigned by supervisor.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Graduate or equivalent with three (3) years of related experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate?s Degree with one (1) year of related experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills, And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Possess exceptional oral and written communication skills and be able to convey an impression that reflects favorably upon CMPD.
  </li>
  <li>
   Possess excellent time management skills and the ability to work to achieve maximum time effectiveness and makes positive use of discretionary time.
  </li>
  <li>
   Be dependable and can be relied upon to meet schedules and deadlines to achieve positive results with available resources.
  </li>
  <li>
   Possess excellent decision-making abilities.
  </li>
  <li>
   Possess a strong working knowledge of CMPD policy and ability to learn and apply various
  </li>
  <li>
   Collect manage and analyze information, principles and practices
  </li>
  <li>
   Knowledge of general clerical/office practices and procedures including basic office workflow procedures
  </li>
  <li>
   Knowledge of data processing methods, information storage and retrieval techniques
  </li>
  <li>
   Knowledge of common practices and procedures of processing and disseminating information and supporting documentation
  </li>
  <li>
   Knowledge of basic record keeping practices
  </li>
  <li>
   Knowledge of police department supply and acquisition procedures
  </li>
  <li>
   Knowledge of proper inventory procedures
  </li>
  <li>
   Skill in basic PC based software applications such as Microsoft Word/Excel
  </li>
  <li>
   Knowledge of internet use, email and credit card transactions for ordering
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ADA And Other Requirements
  <br/>
  <br/>
 </strong>
 Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.
 <br/>
 <br/>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Essential and marginal functions may require maintaining physical conditions necessary for sitting, standing, climbing, or walking for extended periods of time
  </li>
  <li>
   Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
  </li>
  <li>
   Ability to see, hear, and communicate information effectively
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Sensory Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.
  </li>
  <li>
   Ability to operate in an environment with frequent interruptions from people and or noises, which in turn could result in some level of stress, fatigue, or strain.
  </li>
  <li>
   Comprehend written information in work-related documents.
  </li>
  <li>
   Ability to hear, understand, and distinguish speech.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CONDITIONS OF EMPLOYMENT
  <br/>
  <br/>
 </strong>
 The City?s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
 <br/>
 <br/>
 Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate?s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
 <br/>
 <br/>
 Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
 <br/>
 <br/>
 The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.
 <br/>
 <br/>
 Our culture is to serve the community honorably.
 <br/>
 <br/>
 <strong>
  How To Apply
  <br/>
  <br/>
 </strong>
 Apply online.
 <br/>
 <br/>
 Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
 <br/>
 <br/>
 You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.
 <br/>
 <br/>
 For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us
 <br/>
 <br/>
 The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation &amp; Technology ADA request form or call 704.336.4120.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 The City of Charlotte provides a comprehensive benefits package to eligible employees.
 <br/>
 <br/>
 Click here to learn more about the City of Charlotte?s benefits.
 <br/>
 <br/>
 The City of Charlotte is a drug and alcohol-free workplace.
</div>


Administrative Officer- Records Specialist

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