records management clerk

Ottawa County - Michigan

<div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<div><p>Operates under the general direction of the Court Records Supervisor and the supervision of the Chief Deputy Clerk. Performs a variety of duties involved in the maintenance and administration of the Circuit Court Record's records management and retention program; ensures proper organization, retention, and disposal of Circuit Court records and documents the ongoing implementation and enhancement of an office wide records management program. The success of these operations depends on the individual strictly observing a high standard of confidentiality, integrity and dedication with respect to all the services offered by the County Clerk/Register's office.<br>
<br>
This is a full-time, benefited position working at the Family Justice Center located at 12240 Fillmore St., West Olive, MI 49460. Typical working hours are Monday-Friday, 8:00 a.m. to 5:00 p.m.</p></div>
<div><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2></div>
<p></p><div><p><b>The essential functions of this position include, but are not limited to, any combination of the following:</b></p><ul><li>
Manages and maintains all court files sorted in the vault by numerical number. Pulls, reviews and ensures accuracy of all files for the daily judicial and referee docket. Files all requisite documents in the paper file. Scans all files leaving and returning to the vault to track location of the paper file.</li><li>
Coordinates and facilitates record access requests by staff, county departments, and the public, as well as responding to information inquiries and requests.</li><li>
Responsible for providing scans of images and documents as needed using appropriate digital and metadata standards. Operates image scanning system and indexes scanned records into electronic document management system. Assists customers in researching documents in electronic and digitized files, microfiche, hardcopy, and other records storage media.</li><li>
Implements and refines the departments records retention program in accordance with local, state and federal law.</li><li>
Advises the department in the creation, development, and implementation of archival procedures, procedures manual, and departmental goals. Implements current procedures and develops new procedures for archived records, considering previous organizational and cataloging systems.</li><li>
Responsible for record maintenance; evaluates and coordinates the re-housing and stabilization of off-site records; ensures compliance with government regulations related to archiving records and ensures accurate and up-to-date inventories and reconciliation of all archived records.</li><li>
Creates an inventory of all records to be disposed and properly records these on an Order to Dispose of Court Records. Ensures the Order is signed by the Chief Judge of the Court, and coordinates the destruction of the paper file with the County&rsquo;s current shredding company and the electronic file with the IT department and JIS.</li><li>
Coordinates the assessment and the transfer of relevant records to the Archives of Michigan. Ensures if records are transferred that the state archivist or his/her representative sign the Order to Dispose Court Records. Maintains list of records sent to the Archives for staff to easily relay this information to the public.</li><li>
Updates the records management system with required information that may be missing from the Register of Actions. Performs routine bookkeeping tasks such as balancing accounts for the financial register of actions.</li><li>
Generates destruction dates for all files in accordance with the Michigan Court Records Retention policies to ensure that records are destroyed at their proper time.</li><li>
Operates and maintains extensive database of archived files.</li><li>
Provides clerical support for the County Clerk/Register's office, including filing, sorting and prioritizing incoming mail, pulling files and records, processing documents and preparing correspondence.</li><li>
Refers inquiries and requests for legal guidance and other information beyond the scope and authority of the position to more appropriate resources.</li><li>
In addition to performing any or all of the foregoing functions, performs other functions as assigned to ensure fast, accurate and cost-efficient customer service.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Required Education, Training and Experience</b></h2></div>
<p></p><div><p>High school diploma required, combined with some post-secondary training in business information systems, legal studies, records management, finance or other commercial field and two years of general office experience in an office position requiring extensive public/customer contact. Background in Library Science preferred.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Requirements and Information</b></h2></div>
<div><p><b>Required Knowledge and Skills:</b></p><ul><li>
Excellent working knowledge of procedures and requirements for archiving court records using General Records Retention and Disposal Schedule #15 &ndash; Michigan Trial Courts.</li><li>
Good working knowledge of procedures and requirements for archiving Clerk records using General Schedule #6 &ndash; County Clerks.</li><li>
Good working knowledge of Michigan laws, policies and procedures regarding processing and issuing of all court records.</li><li>
Good working knowledge of basic court processes, legal terminology, documents and procedures.</li><li>
Fast and accurate keyboarding skills.</li><li>
Excellent customer service skills.</li><li>
Accurate mathematical skills.</li><li>
Working knowledge of privacy requirements related to Court.</li><li>
Computer literacy and knowledge of word processing, spreadsheet and database applications.</li><li>
Knowledge of document imaging protocols and equipment operation.</li><li>
Excellent organizational skills and the ability to prioritize the workload.</li><li>
Ability to maintain attention to detail in a multi-project work environment with frequent interruptions.</li><li>
Excellent proofreading skills and attention to detail.</li><li>
Excellent interpersonal and human relations skills.</li><li>
Excellent memorization skills and the ability to retain detailed information.</li><li>
Ability to quickly and accurately decode information and apply policies, procedures and precedents to new problems.</li><li>
Good communication skills and active listening skills.</li></ul><p><b>
Physical Requirements</b></p><ul><li>
Must be able to lift up to 35 pounds.</li><li>
Must be able to access all areas of the county and court offices.</li><li>
Must be able to enter and retrieve information on the computer.</li><li>
Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility.</li></ul><p><br>
<br>
<b>Working Conditions:</b><br>
Work is generally performed in a normal office environment.</p><p><b>
Disclaimer:</b><br>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p><p><b><br>
Ottawa County is an Equal Opportunity Employer</b></p></div></div></div><p></p>
<br><div><div><div><h2 class="jobSectionHeader"><b>Job Description</b></h2></div>
<div><p>Operates under the general direction of the Court Records Supervisor and the supervision of the Chief Deputy Clerk. Performs a variety of duties involved in the maintenance and administration of the Circuit Court Record's records management and retention program; ensures proper organization, retention, and disposal of Circuit Court records and documents the ongoing implementation and enhancement of an office wide records management program. The success of these operations depends on the individual strictly observing a high standard of confidentiality, integrity and dedication with respect to all the services offered by the County Clerk/Register's office.<br>
<br>
This is a full-time, benefited position working at the Family Justice Center located at 12240 Fillmore St., West Olive, MI 49460. Typical working hours are Monday-Friday, 8:00 a.m. to 5:00 p.m.</p></div>
<div><h2 class="jobSectionHeader"><b>Essential Job Functions</b></h2></div>
<p></p><div><p><b>The essential functions of this position include, but are not limited to, any combination of the following:</b></p><ul><li>
Manages and maintains all court files sorted in the vault by numerical number. Pulls, reviews and ensures accuracy of all files for the daily judicial and referee docket. Files all requisite documents in the paper file. Scans all files leaving and returning to the vault to track location of the paper file.</li><li>
Coordinates and facilitates record access requests by staff, county departments, and the public, as well as responding to information inquiries and requests.</li><li>
Responsible for providing scans of images and documents as needed using appropriate digital and metadata standards. Operates image scanning system and indexes scanned records into electronic document management system. Assists customers in researching documents in electronic and digitized files, microfiche, hardcopy, and other records storage media.</li><li>
Implements and refines the departments records retention program in accordance with local, state and federal law.</li><li>
Advises the department in the creation, development, and implementation of archival procedures, procedures manual, and departmental goals. Implements current procedures and develops new procedures for archived records, considering previous organizational and cataloging systems.</li><li>
Responsible for record maintenance; evaluates and coordinates the re-housing and stabilization of off-site records; ensures compliance with government regulations related to archiving records and ensures accurate and up-to-date inventories and reconciliation of all archived records.</li><li>
Creates an inventory of all records to be disposed and properly records these on an Order to Dispose of Court Records. Ensures the Order is signed by the Chief Judge of the Court, and coordinates the destruction of the paper file with the County&rsquo;s current shredding company and the electronic file with the IT department and JIS.</li><li>
Coordinates the assessment and the transfer of relevant records to the Archives of Michigan. Ensures if records are transferred that the state archivist or his/her representative sign the Order to Dispose Court Records. Maintains list of records sent to the Archives for staff to easily relay this information to the public.</li><li>
Updates the records management system with required information that may be missing from the Register of Actions. Performs routine bookkeeping tasks such as balancing accounts for the financial register of actions.</li><li>
Generates destruction dates for all files in accordance with the Michigan Court Records Retention policies to ensure that records are destroyed at their proper time.</li><li>
Operates and maintains extensive database of archived files.</li><li>
Provides clerical support for the County Clerk/Register's office, including filing, sorting and prioritizing incoming mail, pulling files and records, processing documents and preparing correspondence.</li><li>
Refers inquiries and requests for legal guidance and other information beyond the scope and authority of the position to more appropriate resources.</li><li>
In addition to performing any or all of the foregoing functions, performs other functions as assigned to ensure fast, accurate and cost-efficient customer service.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Required Education, Training and Experience</b></h2></div>
<p></p><div><p>High school diploma required, combined with some post-secondary training in business information systems, legal studies, records management, finance or other commercial field and two years of general office experience in an office position requiring extensive public/customer contact. Background in Library Science preferred.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Additional Requirements and Information</b></h2></div>
<div><p><b>Required Knowledge and Skills:</b></p><ul><li>
Excellent working knowledge of procedures and requirements for archiving court records using General Records Retention and Disposal Schedule #15 &ndash; Michigan Trial Courts.</li><li>
Good working knowledge of procedures and requirements for archiving Clerk records using General Schedule #6 &ndash; County Clerks.</li><li>
Good working knowledge of Michigan laws, policies and procedures regarding processing and issuing of all court records.</li><li>
Good working knowledge of basic court processes, legal terminology, documents and procedures.</li><li>
Fast and accurate keyboarding skills.</li><li>
Excellent customer service skills.</li><li>
Accurate mathematical skills.</li><li>
Working knowledge of privacy requirements related to Court.</li><li>
Computer literacy and knowledge of word processing, spreadsheet and database applications.</li><li>
Knowledge of document imaging protocols and equipment operation.</li><li>
Excellent organizational skills and the ability to prioritize the workload.</li><li>
Ability to maintain attention to detail in a multi-project work environment with frequent interruptions.</li><li>
Excellent proofreading skills and attention to detail.</li><li>
Excellent interpersonal and human relations skills.</li><li>
Excellent memorization skills and the ability to retain detailed information.</li><li>
Ability to quickly and accurately decode information and apply policies, procedures and precedents to new problems.</li><li>
Good communication skills and active listening skills.</li></ul><p><b>
Physical Requirements</b></p><ul><li>
Must be able to lift up to 35 pounds.</li><li>
Must be able to access all areas of the county and court offices.</li><li>
Must be able to enter and retrieve information on the computer.</li><li>
Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility.</li></ul><p><br>
<br>
<b>Working Conditions:</b><br>
Work is generally performed in a normal office environment.</p><p><b>
Disclaimer:</b><br>
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p><p><b><br>
Ottawa County is an Equal Opportunity Employer</b></p></div></div></div><p></p>
<br><div></div><div><div><div><p>This position is benefited and is subject to the Group T manual. <br>
<br>
Ottawa County offers a wide range of benefits to support you in your career. View the Benefits Summary for more information.<br>
<br>
The current Group T manual can be viewed here. The Ottawa County Universal Wage Scale can be found here. <br>
<br>
**Part-time benefitted positions will receive prorated benefits.</p></div></div></div>

Case Records Data Technician

Miami Dade County

<div><div><div><div>Job ID</div>
100063
</div><div><div>Location</div>
Downtown
</div></div><div><div><div>Full/Part Time</div>
Full-Time
</div><div><div>Exempt from Classified Service</div>
No
</div><div><div>Minimum Rate</div>
37820.59
</div><div><div>Min Pay Frequency</div>
Yearly
</div><div><div>Maximum Rate</div>
62745.25
</div><div><div>Max Pay Frequency</div>
Yearly
</div><div><div>Regular/Temporary</div>
Regular</div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2>
<div>
<div></div><div>High school diploma or GED. One year of advanced clerical experience to include accounting, records management, business or related field.
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Preferences</b></h2><div><br>
<div><div>
</div><p>Familiarity with computer data entry, Accounts Payables, Accounting software/hardware, Bookkeeping, Scanning and/or other electronic content management systems experience is preferred.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Recruitment Notes</b></h2><div><br>
<div><div>
</div><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><p><b>
 </b>&bull; Using the scanning software, validate and add predefined indexes (Vendor Invoice #, Invoice Amount,</p><p>
Invoice Date, and Vendor Name.</p><ul><li>Review indexes previously entered by another staff member, add additional coding (PO, when present); subsequently, determine the Invoice Type (Direct 'non-PO', PO, or Construction Payment) and route the invoices via electronic workflow to the proper department for review, coding and authorization.</li><li>Process the final review and generation of the invoice financial data in INFORMS and Construction modules so payment can be generated and sent to the vendor.</li><li>Supervision and assistance are received from a technical or administrative superior who reviews and finalizes the work for legibility and finishes product, adherence to established procedures, and the completion of assigned workload.</li><li>Communicate with vendors on inquiries or issues such as invoice clarity, vendor name and invoice discrepancies, and clarification/confirmation on identifying department who is being billed.</li><li>Clerical support for records management. Retrieving files for customers (both internal and external), properly filing, handling moving record boxes that may weigh up to 70lbs., and disposal of records, as defined in Clerk of Courts Certification.</li><li>Receive and prepare invoices-Review quality of invoice for legibility of financial information needed and remove staples, iron out wrinkles, repair torn pages, and inspect numbering for completeness; sort by invoice paper type (single/multi page, carbon copy paper, double sided and various paper size invoices, etc.); prepare batches and add batch covers and separator sheets.</li><li>Assist Shared Services Imaging Clerk - Operate a scanner and scanning system to verify/assure all images of financial records are complete and legible and to assure image quality is equal to or superior to the original document.</li><li>Assist with special projects assigned by supervisors. Performs related work as required.</li></ul><p>
 <b>KNOWLEDGE, SKILLS, AND ABILITIES</b></p><p><b>
 </b>&bull; Knowledge of content management system(s) and records management policies and procedures (types of governmental records).</p><ul><li>Knowledge of the operating principles and maintenance needs of scan machines and related photocopy equipment.</li><li>Some knowledge of accounting principles to properly identify the vendor and corresponding vendor record in INFORMS, as well as all financial structures (Department Codes, Index codes, Sub Object, Projects, Grants, User Codes, etc.), and departmental accounting procedures to assure proper completion of payment process.</li><li>Skill in the operation of basic scanning and ability to maintain assigned production standards and workflow.</li><li>Ability to understand and follow verbal and written instructions. Ability to make minor adjustments to scan equipment and system to handle invoices that require special handling due to clarity of invoice format and paper.</li><li>Ability to do routine clerical work including filing and records retrieval.</li></ul><p><b>
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS</b></p><p><b>
 </b>Primarily office-based, with potential for remote or hybrid work (as approved by Manager), depending on organizational policy, position, and job duties. These arrangements are subject to change at any time.</p><p>
 <b>NOTE</b></p><p>
This description is a representative summary of major job duties. Additional responsibilities may be assigned as necessary.</p></div></div></div></div></div><p></p>

Finance Shared Services Technician (Clerk of Court and Comptroller)

Clear Global Solutions LLC

<div><p>Personnel Security</p>
<p>
We are seeking a highly organized and detail-oriented General Clerk with Data Entry responsibilities to join our team. This role is crucial for maintaining the accuracy and efficiency of our administrative and data management operations. The successful candidate will perform a variety of administrative duties, handle critical data entry tasks, and ensure the smooth flow of information within the office while upholding the highest standards of confidentiality.</p>
<p>
This is for an onsite position, but teleworking capabilities will remain flexible for emergency situations (such as events like inclement weather).</p>
<p>
Key Responsibilities:</p>
<ul><li>Accurately input, update, and maintain information in computer systems, databases, and spreadsheets.</li></ul>
<ul><li>Verify the precision and completeness of data by comparing it to source documents and other reference materials.</li></ul>
<ul><li>Perform data validation checks to ensure consistency and integrity across all databases.</li></ul>
<ul><li>Identify and resolve data entry issues such as missing or incomplete information and discrepancies.</li></ul>
<ul><li>Ability to interact with professionally with various levels of personnel with varying experience.</li></ul>
<ul><li>Review documents for grammar, formatting, plain language, and branding consistency, ensuring data integrity.</li></ul>
<ul><li>Utilize Microsoft software proficiently to maintain and develop documents.</li></ul>
<ul><li>Manage incoming and outgoing phone calls and emails.</li></ul>
<ul><li>Coordinate shipping of materials.</li></ul>
<ul><li>Prepare and distribute variety of reports ensuring submissions meet formatting expectations.</li></ul>
<ul><li>Provide records management and filing support.</li></ul>
<ul><li>Document and maintain standard operating procedures for repeatable work.</li></ul>
<ul><li>Assist with on-boarding and off-boarding related duties.</li></ul>
<ul><li>Meet all requirements for privacy and the management of government personnel information, including distribution controls, secure filing and disposal, and records retention and storage.</li></ul>
<ul><li>Adhere to data privacy regulations and guidelines when handling sensitive or confidential information.</li></ul>
<ul><li>Ensure data handling practices comply with legal requirements and organizational policies.</li></ul>
<ul><li>Maintain current knowledge of and comply with organizational and department policies and procedures.</li></ul>
<ul><li>Perform credentialing duties per federal laws and policy related to Homeland Security Presidential Directive 12, including scheduling badging appointments, enrolling and activating new employee/contractor badges, updating current employee/contractor information, and deactivating/destroying credentials.</li></ul>
<ul><li>Maintain log of work assignments.</li></ul>
<ul><li>Perform general administrative duties such as filing and scheduling appointments.</li></ul>
<ul><li>Educate customers proactively about available services and resources.</li></ul>
<p>
Education and additional skills:</p>
<ul><li>High school diploma or General Educational Development (GED) equivalency.</li></ul>
<ul><li>Microsoft Office 365, especially Word and Excel</li></ul>
<ul><li>Proven experience in data entry or a related administrative role.</li></ul>
<ul><li>Strong attention to detail and a high level of accuracy.</li></ul>
<ul><li>Excellent communication skills, both written and verbal.</li></ul>
<ul><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li></ul>
<ul><li>Strong organizational and time-management skills.</li></ul>
<ul><li>Demonstrated ability to handle sensitive and confidential information with discretion.</li></ul>
<ul><li>Problem-solving skills to identify and resolve data entry issues.</li></ul>
<ul><li>Ability to work independently and as part of a team.</li></ul>
<p>
Preferred Qualifications:</p>
<ul><li>Familiarity with database systems.</li></ul>
<ul><li>Experience with government administrative processes.</li></ul></div>

General Clerk III - Lakewood

ASRC Federal

<div>
 ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work&trade;
 <br/>
 <br/>
 Agile Decision Sciences LLC is seeking a
 <strong>
  Records Management Specialist 3 (RMS 3)
 </strong>
 to support our nationwide contract to provide the U.S. Environmental Protection Agency (EPA) with library and records management services. For this role, ASRC staff support the successful operation of a records center managing both electronic and hardcopy records on-site at EPA's location in Boston, MA. The majority of the work is performed on site, but some remote work is available on a weekly basis. The RMS provides technical support for records management programs, dockets, records centers, or other information service under supervision. The RMS may assist in planning and program development, analysis of records or docket management problems, and design of strategies to meet ongoing records or docket management needs.
 <br/>
 <br/>
 Specific technical duties may include, but are not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Response to inquiries
  </li>
  <li>
   Collection maintenance and retrieval tasks
  </li>
  <li>
   Records cataloguing/indexing metadata
  </li>
  <li>
   Federal records schedule assignment and quality assurance of metadata entry
  </li>
  <li>
   Equipment maintenance
  </li>
  <li>
   Use of automated information systems, such as the Federal Docket Management System (FDMS), the Superfund Enterprise Management System (SEMS), the Agency Records Management System (ARMS), and/or other related region specific or national systems
  </li>
  <li>
   Assisting EPA clients with storage procedures and conducting records inventories
  </li>
  <li>
   Retaining and using knowledge about agency records management developments, including records schedule updates, for the purposes of cataloguing and proper disposition of records in paper and digital media
  </li>
  <li>
   Tracking daily activity data and collecting data for weekly and monthly reports
  </li>
  <li>
   Learning and using standard operating procedures and work instructions
  </li>
  <li>
   Updating for providing recommendations for documentation or providing feedback for improving workflows and work instructions
  </li>
  <li>
   Identifying innovations for records and information support
  </li>
  <li>
   Developing and presenting trainings to Task Order colleagues and EPA clients
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree and 3 years of records management experience.
  </li>
  <li>
   NARA Federal Records Management Certificate desirable
  </li>
  <li>
   Experience with information technology as it relates to records, data centers, and digitization
  </li>
  <li>
   Proficient experience with MS Office including Word, Excel with formulas, PowerPoint, and SharePoint
  </li>
  <li>
   Strong experience in Quality Assurance
  </li>
  <li>
   Self-motivated and highly organized with great attention to detail
  </li>
  <li>
   Customer service skills and strong organizational skills with the ability to work independently and on a team, to communicate effectively and courteously with colleagues and customers, and to prioritize and manage multiple on-going projects
  </li>
  <li>
   Permanent Residency or US Citizenship is required for the Public Trust clearance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical requirements:
 </strong>
 Full range of arm movement (e.g., lifting above the head); ability to load paper in a scanner; ability to perform data entry; sit and stand for long periods of time; climb a step ladder to reach higher shelves; ability to lift at least 40 pounds of weight on a semi-daily basis; ability to push or pull up to 650 pounds on a cart, and the ability to bend, stoop, and kneel.
 <br/>
 <br/>
 We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
 <em>
  The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.
  <br/>
  <br/>
 </em>
 <strong>
  <strong>
   <em>
    EEO Statement
    <br/>
    <br/>
   </em>
  </strong>
 </strong>
 <em>
  ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.
 </em>
</div>


Records Management Specialist

FedEx

<div><p>Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer&rsquo;s first line of contact for a variety of issues.</p><p><b>
Essential Functions</b></p><ul><li>
Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone.</li><li>
Reviews, researches and/or enters data in various systems to support respective functional area.</li><li>
Compiles data and provides various regular and adhoc reports to management for review and determination.</li><li>
Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues.</li><li>
Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.</li><li>
Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions.</li><li>
Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer.</li><li>
Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.</li><li>
Ensures all packages receive appropriate scan statuses.</li><li>
Inspects and handles hazardous material damages as per policy.</li><li>
Ensures all loose product is accounted for as per company policy.</li><li>
Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review.</li><li>
Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions.</li><li>
Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments.</li><li>
Enters settlement adjustments as directed by manager.</li><li>
Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files.</li><li>
Verifies timely log entry into system.</li><li>
Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues.</li><li>
Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review.</li><li>
Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution.</li><li>
Performs other duties as assigned.</li></ul><p></p><p><b><br>
Minimum Education
</b></p><ul><li>High School Diploma or GED required</li></ul><p><b>
Minimum Experience
</b></p><ul><li>Previous clerical or customer service experience preferred</li></ul><p>
Knowledge Skills and Abilities</p><ul><li>
General business skills such as typing; data entry and review; and use of phone, copier, and fax</li><li>
Software skills, including use of Microsoft Office software and web-based applications</li><li>
Customer service skills necessary to effectively and professionally respond to requests</li><li>
Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals</li></ul><p><b>
Job Conditions<br>
</b></p><p></p><br>
<p><b>Preferred Qualifications: </b>﻿﻿ ﻿﻿</p><p><b>
Pay Transparency: </b>﻿﻿ ﻿﻿ ﻿﻿</p><p><b>
Pay: </b>﻿$17.63- $27.34﻿</p><p><b>
Additional Details: </b>﻿Part Time. Schedule Monday- Friday with availability to cover vacations as needed. Start time 2pm﻿</p><p></p><p><br>
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.</p><p>
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.</p><p>
Applicants have rights under Federal Employment Laws:</p><ul><li>
Know Your Rights</li><li>
Pay Transparency</li><li>
Family and Medical Leave Act (FMLA)</li><li>
Employee Polygraph Protection Act</li></ul><p>
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services&rsquo; E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:</p><ul><li>
E-Verify Notice (bilingual)</li><li>
Right to Work Notice (English) / (Spanish)</li></ul><p></p><p><b><br>
For details on our comprehensive benefits, click </b><b>here</b><b>.</b></p></div><p></p>

Operations Admin I-1

City of Cleveland Heights

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Incumbents have basic knowledge of applicable local, state and federal laws and regulations and departmental policies and procedures are required at this level. Incumbents are responsible for performing more complex data entry, compiling and analyzing various police reports, communicating verbally and in writing, conducting criminal history research, updating criminal history records, and performing quality assurance analyses and updates in law enforcement information management systems.
 <br/>
 <br/>
 Examples of Duties
 <br/>
 <br/>
 The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed.
 <br/>
 <br/>
 <ul>
  <li>
   Performs various routine records management duties, utilizing standard office equipment, to include: screening incoming calls; taking and transmitting message; keying information into databases; making photocopies; performing data entry; faxing documents; typing; transcribes and word processing. Ensures that documents are correct
  </li>
  <li>
   Serves as police records custodian and prepares specialized files and documents utilizing prescribed methods
  </li>
  <li>
   Ensures all reports are prepared and forwarded to recipient in a timely manner
  </li>
  <li>
   Answers telephone and forwards to appropriate individual or responds to requests for information; answers routine questions; directs visitors to appropriate locations
  </li>
  <li>
   Answers inquiries from department personnel and other police agencies
  </li>
  <li>
   Responds to public information requests from the general public and the media in accordance with state law and city and departmental policies
  </li>
  <li>
   Prepares, maintains and purges a wide variety of paperwork related to police activities
  </li>
  <li>
   Performs queries of information on criminal justice information systems (LEADS/NCIC
  </li>
  <li>
   Maintains regular attendance and punctuality
  </li>
  <li>
   Performs other duties as required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Typical Qualifications
  <br/>
  <br/>
 </strong>
 Knowledge of:
 <br/>
 <br/>
 <ul>
  <li>
   Police reports and police procedures
  </li>
  <li>
   Criminal justice information management systems
  </li>
  <li>
   Proper law enforcement procedures regarding confidentiality of information
  </li>
  <li>
   Privacy and security laws for processing of requests for information
  </li>
  <li>
   Record keeping procedures and forms used in the police department
  </li>
  <li>
   Modern office procedures
  </li>
  <li>
   Customer service principles and practices
  </li>
  <li>
   Basic mathematical concepts
  </li>
  <li>
   Filing procedures and practices
  </li>
  <li>
   English language, grammar, and punctuation
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skill In
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Using a computer and related criminal justice information management software applications
  </li>
  <li>
   Using modern office equipment
  </li>
  <li>
   Operating a multiple line telephone system
  </li>
  <li>
   Keyboarding
  </li>
  <li>
   Multi-tasking under severe time constraints
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ability To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   File and maintain police records for retrieval of information
  </li>
  <li>
   Communicate effectively in verbal and written communications
  </li>
  <li>
   Establish and maintain effective working relationships with other City employees, outside agencies and the general public
  </li>
  <li>
   Provide extraordinary customer service
  </li>
  <li>
   Process routine forms and documents
  </li>
  <li>
   Perform routine mathematical calculations
  </li>
  <li>
   Keep privileged information confidential
  </li>
  <li>
   Work effectively under stress
  </li>
  <li>
   Demonstrate outstanding analytical reasoning and mediation skills
  </li>
  <li>
   Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  EDUCATION AND/OR EXPERIENCE:
  <br/>
  <br/>
 </strong>
 High School Diploma, or G.E.D., and two years of police records management and customer service experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
 <br/>
 <br/>
 <strong>
  Certification/ Licensure
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   LEADS certified
   <br/>
   <br/>
  </li>
 </ul>
 Supplemental Information
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <strong>
  HOURS OF WORK
  <br/>
  <br/>
 </strong>
 The normal work schedule is Monday through Friday, 8:30 AM &ndash; 5:00 PM (40 hours per week). The position requires reporting to City Hall.
 <br/>
 <br/>
 <strong>
  PHYSICAL DEMANDS
  <br/>
  <br/>
 </strong>
 Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
 <br/>
 <br/>
 <strong>
  WORK ENVIRONMENT
  <br/>
  <br/>
 </strong>
 Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
 <br/>
 <br/>
 <em>
  The City of Cleveland Heights is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.
  <br/>
  <br/>
 </em>
 The City of Cleveland Heights offers permanent full time employees an excellent benefits package!
 <br/>
 <br/>
 <ul>
  <li>
   Comprehensive Medical &amp; Dental Plan
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Deferred Compensation Plans
  </li>
  <li>
   Employee Assistance Program
  </li>
 </ul>
</div>


Office Assistant I - Police

<div><p>Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer&rsquo;s first line of contact for a variety of issues.</p><p><b><br>
Essential Functions</b></p>
<ul><li>Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone.
</li><li>Reviews, researches and/or enters data in various systems to support respective functional area.
</li><li>Compiles data and provides various regular and adhoc reports to management for review and determination.
</li><li>Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues.
</li><li>Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review.
</li><li>Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions.
</li><li>Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer.
</li><li>Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.
</li><li>Ensures all packages receive appropriate scan statuses.
</li><li>Inspects and handles hazardous material damages as per policy.
</li><li>Ensures all loose product is accounted for as per company policy.
</li><li>Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review.
</li><li>Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions.
</li><li>Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments.
</li><li>Enters settlement adjustments as directed by manager.
</li><li>Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files.
</li><li>Verifies timely log entry into system.
</li><li>Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues.
</li><li>Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review.
</li><li>Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution.
</li>Performs other duties as assigned.<br>
<li>
</li></ul><br>
<p><b>Minimum Education
</b></p><ul><li>High School Diploma or GED required
</li></ul><p><b>Minimum Experience
</b></p><ul><li>Previous clerical or customer service experience preferred
</li></ul><p>Knowledge Skills and Abilities
</p><ul><li>General business skills such as typing; data entry and review; and use of phone, copier, and fax
</li><li>Software skills, including use of Microsoft Office software and web-based applications
</li><li>Customer service skills necessary to effectively and professionally respond to requests
</li><li>Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
</li></ul><p><b>Job Conditions<br>
</b></p><br>
<p><b>Preferred Qualifications:
</b></p><p><b>Pay Transparency: </b>This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.</p><p><b>
Pay: </b>$17.63 - $27.34</p><p><b>
Additional Details: </b>OB Sort. Days TBD. PT position</p><p></p><p><b><br>
For details on our comprehensive benefits, click </b><b>here</b><b>.</b></p><p></p><p><br>
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.</p><p>
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.</p><p>
Applicants have rights under Federal Employment Laws:</p><ul><li>
Know Your Rights</li><li>
Pay Transparency</li><li>
Family and Medical Leave Act (FMLA)</li><li>
Employee Polygraph Protection Act</li></ul><p>
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services&rsquo; E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:</p><ul><li>
E-Verify Notice (bilingual)</li><li>
Right to Work Notice (English) / (Spanish)</li></ul></div><p></p>

Operations Admin I

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