recovery coach

Viral Marketing Solution

<p><b>Job Summary:</b></p><p>We are looking for a <b>Recovery Officer</b> to join our real estate team. The ideal candidate will be responsible for ensuring timely recovery of outstanding payments from clients, maintaining recovery records, and coordinating with the accounts and sales departments to ensure smooth financial operations. The candidate must be confident in communication, proactive in following up with clients, and experienced in handling recovery-related matters within the real estate or property sector.</p><p><b>Key Responsibilities:</b></p><ul><li>Follow up with clients for outstanding payments and dues.</li><li>Maintain and update client payment records regularly.</li><li>Prepare and send notices or reminders for overdue payments.</li><li>Coordinate with the accounts and sales teams to verify payment details and resolve discrepancies.</li><li>Visit clients when necessary for recovery purposes and maintain professionalism during all interactions.</li><li>Draft recovery letters and manage documentation related to payment settlements.</li><li>Provide weekly and monthly recovery reports to management.</li><li>Suggest effective strategies to minimize outstanding amounts and improve collection efficiency.</li><li>Handle recovery-related customer queries and disputes diplomatically.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>2 years of experience</b> in recovery, collections, or accounts receivables (preferably in the <b>real estate sector</b>).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Good command over MS Office (Excel, Word, etc.).</li><li>Ability to work independently and handle pressure.</li><li>Must be organized, detail-oriented, and target-driven.</li><li>Bachelor&rsquo;s degree in Business Administration, Finance, Commerce, or a related field.</li></ul><p><b>Salary &amp; Benefits:</b></p><ul><li>Competitive salary package + commission.</li><li>Performance-based incentives.</li><li>Professional working environment and growth opportunities.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs40,000.00 per month</p><p>Work Location: In person</p>

Recovery Officer

Family Builders & Developers

<p>Family Builders &amp; Developers is seeking a proactive and committed <b>Recovery Officer</b> to join our team. This position is focused on handling overdue accounts, developing repayment solutions, and ensuring that all recovery procedures are conducted in line with internal policies and regulatory guidelines.</p><p><b>RESPONSIBILITIES:</b></p><ul><li>Monitor and manage outstanding client dues while maintaining accurate tracking records.</li><li>Contact clients via phone, email, and face-to-face meetings to initiate and follow up on payment recovery.</li><li>Develop and implement practical repayment plans with clients, ensuring commitments are honored.</li><li>Liaise with internal legal and sales teams to strategize complex recoveries.</li><li>Resolve client disputes related to payments, agreements, or property matters in a professional manner.</li><li>Conduct skip tracing to locate clients who are unresponsive or have changed contact details.</li><li>Make regular follow-up calls and visits to clients to encourage timely payments.</li><li>Maintain clear, updated records of all recovery communications and actions taken.</li><li>Present monthly recovery updates and performance reports to management.</li></ul><p><b>REQUIREMENTS:</b></p><ul><li>Bachelor's degree in Commerce, Business Administration, Finance, or a related field.</li><li>Minimum 3 years of hands-on experience in debt collection, client recovery, or a related area.</li><li>Strong negotiation and interpersonal skills, especially in handling sensitive discussions.</li><li>Sound knowledge of basic legal and procedural aspects of debt recovery.</li><li>Competent in using MS Office (Word and Excel); familiarity with CRM systems is a plus.</li><li>Well-organized, detail-oriented, and capable of working independently as well as in a team.</li></ul><p><b>LOCATION:</b> Near Lucky One Mall, Karachi</p><ul><li>Candidates residing near Lucky One Mall, Karachi, or able to commute easily will be preferred.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

Leopards Courier Services

<p><b>Job Descrption:</b></p><ul><li>Recover outstanding debt from customers through proactive engagement.</li><li>Review accounts, contact overdue customers, and address inquiries.</li><li>Offer mutually beneficial payment arrangements to prevent payment delays.</li><li>Meet monthly targets, log recovery data in the system, and comply with regulatory timelines.</li><li>Collaborate with sales and operations to resolve customer queries and complaints.</li></ul><p><b>Job Requirement:</b></p><ul><li>Education: Graduate</li><li>Proficiency in MS Excel and strong communication/reporting skills</li><li>Client handling</li><li>Experience: 1 year in collections/recovery</li><li>Complaint resolving</li><li>Maintaining reports as per requirement</li><li>Strong verbal &amp; written communication skills</li><li>Must be aware of MS Office, expertise on MS Excel</li></ul><p>Job Type: Full-time</p><p>Pay: Rs27,500.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Recovery: 1 year (Required)</li></ul><p>Work Location: In person</p>

Recovery Officer - Hyderabad

Hiring Talent

<p>One of our clients is seeking a Recovery Officer to join their team.</p><p><b>Job Type: </b>Full-time, onsite</p><p><b>Timings: </b>6 pm to 2 am</p><p><b>Key Responsibilities:</b></p><ul><li>Make outbound calls to international clients regarding overdue payments and pending invoices.</li><li>Professionally remind customers of their outstanding balances and negotiate payment timelines.</li><li>Maintain polite, consistent, and effective communication with customers to ensure positive relationships.</li><li>Keep detailed records of all calls, commitments, and recovery outcomes.</li><li>Follow up regularly with customers who have made partial payments or promised payments.</li><li>Coordinate with the accounts and billing team to verify payment receipts and reconcile balances.</li><li>Generate daily and weekly call and recovery status reports.</li></ul><p><b>Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Commerce, Accounting, Finance, or a related field.</li><li>3 to 4 years of relevant experience</li><li>Must have excellent English communication skills</li><li>Proficient in MS Excel, Word</li></ul><p>Interested candidates may apply.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you fluent in English communication?</li><li>Are you willing to work onsite in night shift?</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>account receivable : 2 years (Preferred)</li><li>customer support: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

GM Vishnus chess club

<p>Job Title:</p><p>Physical Education &amp; Mobility Coach (Yoga for Chess Players)</p><p>Overview:</p><p>We are seeking a passionate and knowledgeable Physical Education Teacher specializing in yoga, flexibility, and mobility training to support chess players&rsquo; physical and mental well-being. The role involves designing and implementing training programs that enhance focus, posture, endurance, and relaxation &mdash; all crucial for long chess sessions and tournament performance.</p><p>The coach will work closely with chess trainers, integrate physical conditioning and mindfulness into the players&rsquo; daily training schedule.</p><p>Key Responsibilities:</p><ul><li>Design and conduct daily or weekly yoga and mobility sessions tailored to chess players&rsquo; needs (neck, shoulder, spine, hip, wrist mobility).</li><li>Teach breathing, mindfulness, and posture correction techniques to improve concentration and stress management during games.</li><li>Create individualized physical fitness plans for players based on age, flexibility level, and tournament calendar.</li><li>Track players&rsquo; progress using metrics like flexibility, endurance, posture stability, and heart-rate recovery.</li><li>Collaborate with the Head Coach and to align physical training with mental and tactical development.</li><li>Conduct warm-up and cool-down routines before and after tournaments or long study sessions.</li><li>Maintain records of attendance, progress, and wellness indicators for each player.</li><li>Organize workshops and awareness sessions on sleep, hydration, ergonomics, and body-mind connection.</li><li>Introduce safe and progressive yoga sequences for recovery and relaxation.</li></ul><p>Qualifications &amp; Skills:</p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Physical Education, Sports Science, or Yoga Therapy.</li><li>Certification in Yoga Instruction / Mobility Training / Sports Conditioning (e.g., RYT 200 or equivalent).</li><li>Experience working with athletes, adolescents, or performers in a structured training setup.</li><li>Strong understanding of body mechanics, posture, and stress management.</li><li>Empathetic and motivating teaching style with strong communication skills.</li><li>Ability to document and analyze physical data (mobility, recovery, fitness tracking).</li><li>Familiarity with sports psychology or cognitive performance (preferred).</li></ul><p>Reporting To:</p><p>Head Coach and Performance trainer</p><p>Performance Indicators:</p><ul><li>Improvement in players&rsquo; physical posture and stamina during long sessions</li><li>Reduction in fatigue, stress, and injury incidence</li><li>Consistency of player participation and engagement</li><li>Positive feedback from players and coaching staff</li></ul><p>Location:</p><p>Hatsun Chess Academy Training Center</p><p>Schedule:</p><p>Full-time or part-time</p><p>Job Type: Part-time</p><p>Pay: &#8377;10,897.26 - &#8377;25,000.00 per month</p><p>Work Location: In person</p>

Physical Education Teacher

Hemato Oncology Clinic Vedanta

<p><b>Job Title:</b> Wellness Coach &ndash; Chemo Day Care Center</p><p><b>Location:</b> Ahmedabad, Gujarat<br/><b>Industry:</b> Oncology Care / Healthcare / Hospital Wellness</p><p><b>About the Role</b></p><p>We are looking for a compassionate and motivated <b>Wellness Coach</b> to join our oncology care team at our <b>Chemo Day Care Center in Ahmedabad</b>.<br/>The ideal candidate will work closely with chemotherapy patients to support their <b>emotional, physical, and psychological wellbeing</b> throughout treatment and recovery.</p><p>You will play a key role in helping patients build resilience, manage treatment side effects, and maintain a positive outlook through guided wellness sessions, counselling, and lifestyle coaching.</p><p><b>Key Responsibilities</b></p><ul><li>Conduct <b>one-on-one and small group wellness sessions</b> for patients undergoing chemotherapy.</li><li>Offer <b>emotional support, stress management, and mindfulness-based coping strategies</b> to patients and caregivers.</li><li>Educate patients about <b>nutrition, gentle physical activity, and rest</b> during and after chemo (as advised by medical staff).</li><li>Collaborate closely with <b>oncologists, nurses, dietitians, and psychologists</b> to ensure holistic patient care.</li><li>Assist in designing and implementing <b>wellness &amp; recovery programs</b> within the chemo day care unit.</li><li>Document patient progress and maintain confidentiality at all times.</li><li>Organize wellness activities such as <b>guided relaxation, breathing techniques, or journaling sessions</b>.</li><li>Promote patient empowerment and mental wellbeing through motivational communication and empathy.</li></ul><p><b>Education &amp; Certification Requirements</b></p><ul><li>Bachelor&rsquo;s degree in <b>Psychology, Social Work, or Health Sciences</b> (mandatory).</li><li>Preferred certifications: <b>Wellness Coach / Health Coach </b></li><li>Training in <b>palliative or oncology supportive care</b> will be an added advantage.</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Exceptional <b>listening and empathy skills</b>, especially for patients in emotional distress.</li><li>Knowledge of <b>stress management, counselling, and relaxation techniques</b>.</li><li>Understanding of <b>nutrition and fatigue management</b> for chemo patients (in coordination with dietitian).</li><li>Ability to communicate gently yet effectively with patients, families, and clinical staff.</li><li>Organizational and record-keeping skills for maintaining wellness session data.</li><li>Comfortable working in a <b>hospital or clinical environment</b>.</li></ul><p><b>Experience</b></p><ul><li>Minimum <b>1&ndash;3 years</b> in wellness coaching, counselling, or hospital patient support roles.</li><li>Experience with <b>oncology patients</b> or <b>palliative care</b> will be highly preferred.</li><li>Freshers with healthcare or counselling background and strong compassion are encouraged to apply.</li></ul><p>Job Type: Contractual / Temporary<br/>Contract length: 36 months</p><p>Pay: &#8377;30,000.00 - &#8377;45,000.00 per month</p>

Wellness Coach

Anheuser-Busch Employees' Credit Union (ABECU)

<div><div><b>Job Title:</b> Director, Collections and Recovery</div>
<div><b>Reports To</b>: Chief Lending Officer</div>
<div><b>Positions Supervised</b>:</div>
<div><b>FLSA Status:</b> Exempt</div>
<div></div><div><b>Job Summary</b></div>
<div>The Director of Collections and Recovery provides strategic leadership and operational oversight for all credit union collection and recovery activities across all loan types, including auto (new, used, RV, and motorcycle), unsecured, credit card, mortgage, and home equity portfolios. This role ensures the protection of the credit union&rsquo;s assets through effective delinquency management, loss mitigation, and recovery processes. The Director develops policies, procedures, and performance standards to ensure compliance with all applicable federal and state regulations, while cultivating a culture of integrity, diversity, excellence, and ownership within the department. ** This is a Hybrid/St. Louis position**</div>
<div></div><div><b>Job Responsibilities
</b></div><div><i>The intent of this job description is to provide a representation of the types of duties and level of responsibilities required of this position and is not intended to be an exhaustive list of all responsibilities, duties, and skills. Team members may be directed to perform job-related tasks other than those specifically stated in this description.</i></div>
<div></div><div><i>Strategic Leadership &amp; Management</i></div>
<ul><li>Lead, coach, and develop a high-performing team including the Collections Manager, Bankruptcy Specialist, Recovery Specialist, Loss Mitigation Specialist, and Collections Systems Analyst</li>
<li>Set departmental goals, performance metrics, and strategies aligned with the credit union&rsquo;s mission and risk appetite</li>
<li>Oversee all pre- and post-charge-off activities, ensuring consistent and member-focused collection practices</li>
<li>Collaborate with other departments (Lending, Risk, Accounting, Member Experience) to ensure accurate reporting, effective communication, and coordinated member outreach efforts</li>
<li>Serve as the primary liaison for third-party vendors, collection agencies, and attorneys handling recovery or repossession efforts</li>
</ul>
<div></div><div><i>Collections &amp; Recovery Operations</i></div>
<ul><li>Direct all aspects of loan collections and recovery across all consumer and real estate loan types</li>
<li>Ensure accurate, timely, and fair handling of delinquent accounts, bankruptcies, repossessions, and charged-off loans</li>
<li>Monitor delinquency, charge-off, and recovery performance, recommending strategies to minimize losses and improve efficiency</li>
<li>Oversee the repossession and remarketing process for collateral, ensuring compliance with federal, state, and credit union policy</li>
<li>Manage the recovery of charged-off accounts, including external agency placements and settlements</li>
</ul><div><i>Loss Mitigation</i></div>
<ul><li>Guide the Loss Mitigation Specialist in assisting members experiencing financial hardship, including extensions, deferments, and other relief programs for consumer loans</li>
<li>Ensure member outreach aligns with credit union values, balancing compassion and accountability</li>
</ul>
<div></div><div><i>Compliance &amp; Risk Management</i></div>
<ul><li>Maintain compliance with all relevant regulations, including FDCPA, FCRA, GLBA, UDAAP, ECOA, BSA, SCRA, and NCUA guidance</li>
<li>Ensure all collection and recovery processes adhere to internal policies and applicable legal standards</li>
<li>Oversee recordkeeping, system controls, and audit responses for all collection-related activities</li>
<li>Partner with the Compliance and Legal departments to assess and mitigate risk exposures</li>
<li>Ensure proper handling and documentation of bankruptcies, repossessions, and legal proceedings</li>
</ul>
<div></div><div><i>Data, Systems, and Reporting</i></div>
<ul><li>Oversee the Collections Systems Analyst in optimizing and maintaining collection technology platforms, workflows, and reporting dashboards</li>
<li>Utilize data analytics to track trends, forecast losses, and drive process improvements</li>
<li>Provide regular performance reports to executive leadership, identifying risks, opportunities, and key portfolio indicators</li>
</ul>
<div></div><div><b>Required Qualifications
</b></div><div><i>An equivalent combination of education, training, and experience will be considered.
</i></div><ul><li>High school diploma or equivalent</li>
<li>7+ years of experience in collections, loss mitigation, or recovery management within a financial institution</li>
<li>3+ years in a leadership role</li>
</ul>
<div></div><div><b>Preferred Qualifications
</b></div>
<div></div><ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, or a related field required</li>
<li>10+ years of experience in collections, loss mitigation, or recovery management within a financial institution</li>
<li>5+ years in a leadership role</li>
</ul>
<div></div><div><b>Knowledge, Skills, and Abilities (KSAs)</b></div>
<div><i>A representation of the knowledge, skills, and abilities necessary to perform this job competently.
</i></div><ul><li>Proven success managing diverse teams and multi-portfolio collections (consumer, mortgage, credit card, and real estate)</li>
<li>Deep knowledge of collection laws, consumer lending regulations, and recovery processes</li>
<li>Strong leadership, coaching, and communication skills</li>
<li>Analytical and data-driven mindset with proficiency in collection and core system reporting tools</li>
<li>Demonstrated ability to develop and implement strategic plans and process improvements</li>
<li>High ethical standards and commitment to maintaining confidentiality and fairness in all decisions</li>
</ul>
<div></div><div><b>Work Environment
</b></div><div><i>Environmental or atmospheric conditions commonly associated with the performance of this job&rsquo;s functions.</i></div>
<div></div><ul><li>Hybrid work environment (combination of remote &amp; onsite); requires regular use of online tools, systems, and collaboration platforms</li>
<li>General office setting when working onsite</li>
</ul>
<div></div><div><b>Physical Abilities
</b></div><div><i>The physical demands described below are representative of those that must be met by an employee to successfully perform this job&rsquo;s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</i></div>
<div></div><ul><li>Ability to work at a computer in a stationary position for up to 8 hours per day</li>
<li>Ability to occasionally carry light materials (e.g., laptop, presentation materials)</li>
</ul>
<div></div><div>Together Credit Union is an Equal Opportunity employer. The Credit Union complies with appropriate federal, state, and local laws and provides equal employment opportunities without regard to race, color, religion, gender, age, sexual orientation, gender identity or expression, national origin, military or veteran status, disability (including pregnancy), genetic information, or any other protected status to all qualified applicants and employees. Together Credit Union is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free work environment.</div></div>

Director, Collections and Recovery

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Director, Collections and Recovery