recovery coordinator

LifeSource

<div>
 LifeSource is hiring a Surgical Recovery Coordinator (SRC) to collaborate with external and internal partners during organ and tissue recovery procedures and to facilitate the coordination of recovery events by providing organ preservation, packaging and delivery services. Provides prompt, professional, and effective service to partners and customers to meet requirements and enhance relationships. Surgical Recovery Coordinators travel to operating rooms across the Midwest and the US to facilitate organ donation opportunities by providing organ preservation, packaging and delivery services.
 <br/>
 <br/>
 <strong>
  As a Surgical Recovery Coordinator, you&rsquo;ll advance our life-saving work by
 </strong>
 <strong>
  performing the following job duties:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Independently facilitates and coordinates all aspects of the surgical recovery, preservation, packaging and transportation for organ and tissue donation cases.
  </li>
  <li>
   Assembles, packages and transports preservation supplies and equipment for transportation to donation site.
  </li>
  <li>
   Collaborates with donor hospital partners to ensure effective operating room setup, instrumentation and back tables are optimal to facilitate the organ donation process.
  </li>
  <li>
   Utilizing sterile technique, scrubs in to assemble sterile supplies and packaging materials on back tables.
  </li>
  <li>
   Facilitates preservation and packaging of organs for transplantation or research in accordance with transplant center requirements. Focuses on maintaining viability by following Organ Procurement Transplant Network (OPTN) standards and LifeSource procedures.
  </li>
  <li>
   Execute and monitor mechanical preservation of organs by positioning cannula and placement of organs on pulsatile perfusion device using sterile technique to optimize organ acceptance.
  </li>
  <li>
   Retrieval of equipment, including organ pumps and coolers, from transplant centers, ensuring sufficient equipment at all LifeSource facilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This position is a .9 FTE. Requires three 12-hour shifts per week. Schedule is set up as a 3 week rotating block, which includes weekdays, weekends and holidays. Requires working every 3rd weekend (this includes Friday, Saturday, Sunday). Schedule is a variable remote and in-person blended schedule, based on case activity needs. Must report on-site within 1 hour of notification.
  </li>
  <li>
   Day shift: 9am-9:30pm
  </li>
  <li>
   Follows assigned work schedule, in accordance with Surgical Recovery Team Departmental Guidelines and Expectations, which may vary based on the needs of the organization and may require additional time commitment outside of scheduled shifts for meetings or trainings. Overtime may be appropriate to meet organizational needs. May require extended periods of work time including travel.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Requires a combination of education and experience with a surgical focus of human anatomy and a minimum of one year of experience in a hospital-based operating room environment and with aseptic/sterile technique execution. (some examples of OR experience may include roles such as: Surgical Technician, Surgical Technologist, Scrub Tech, Surgical Care Assistant, Anesthesia Tech or other related roles)
  </li>
  <li>
   Designation as a Certified Surgical Technologist, Certified Surgical Assistant, Surgical Technologist or equivalent preferred.
  </li>
  <li>
   An independent contributor in the operating room, entails self-direction, ability to function autonomously, establish priorities and work effectively with an external team.
  </li>
  <li>
   Requires successful completion of Certified Transplant Preservationist certification within two (2) years of entry in the position. Once certified, you must obtain the required continuing education or recertification credits/process.
  </li>
  <li>
   Must maintain a valid driver license and have reliable personal automobile to be used with company reimbursement using IRS guidelines.
  </li>
  <li>
   Maintains an awareness of advancements in the field of organ recovery and preservation through attendance of trainings or continuing educational opportunities.
  </li>
  <li>
   Previous experience executing critical thinking and analytical skills to confidently make reasonable and sound decisions.
  </li>
  <li>
   Strong communication and interpersonal skills including effective written correspondence, active listening,and professional customer service response at all levels.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Conditions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Able to travel within the LifeSource service area (MN, ND, SD, and a portion of WI) by ground or air, via small charter aircraft, safely during various weather conditions.
  </li>
  <li>
   Frequently lift objects up to 100 pounds and transfer short distances. Ability to push/pull up to 150 pounds with assistance. Heavier objects should be lifted and transferred using team help.
  </li>
  <li>
   Affected team members in Category I are regularly exposed to bloodborne pathogens and have a potential for this exposure or handle materials that could spread infection (one or more potential opportunities per month). Additionally, they have regular interaction with staff in patient or donor areas in a hospital or clinic setting while performing their assigned job duties.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Projected offer rate range
 </strong>
 : $30-39/hour, based on relevant experience.
 <br/>
 <br/>
 <strong>
  Why Join LifeSource
  <br/>
  <br/>
 </strong>
 At LifeSource, we're relentlessly pursuing a day where those in need of a life-saving or life-enhancing organ, eye or tissue transplant receive that gift. By joining the LifeSource team, you will have the chance to positively impact your neighbors in Minnesota, North Dakota, South Dakota and Wisconsin maybe someone in your very own community.
 <br/>
 <br/>
 Since 1989, the LifeSource team has worked with our regions&rsquo; diverse communities to break down barriers to donation. Bringing a rich diversity of perspectives and experience to our organization at all levels strengthens our ability to serve our community and fulfill our mission. Our values embody how we engage in our work - accountability, adaptability, trust, growth mindset, and kindness. More information on our continued work toward diversity, equity, and inclusion can be found on our website.
 <br/>
 <br/>
 We set our team up for success by providing comprehensive on-boarding, as well as on-going personal and career development. Team members are offered traditional benefits such as health, vision, dental, and life insurance, generous PTO, and 401k matching. We also support our team through non-traditional benefits such as tuition reimbursement, resiliency coaching, and HSA employer contributions.
 <br/>
 <br/>
 LifeSource is committed to creating a diverse, inclusive and welcoming workplace with opportunities for all talent to thrive. We are an equal opportunity employer and strongly encourage BIPOC, LGBTQIA+, veterans, persons with disabilities, members of marginalized communities, and non-traditional applicants to apply.
</div>


Surgical Recovery Coordinator

Groups Recover Together

<div>Overview:<div></div><div><br>
At Groups, we know recovery is possible &ndash; and no one should have to do it alone. As a Job Title, you&rsquo;ll be part of a team name team helping individuals reclaim their lives through evidence-based treatment and human connection. You&rsquo;ll work in a mission-driven environment where your compassion, integrity, and drive for progress truly change lives.</div><div></div><div><br>
We&rsquo;re more than a treatment provider &ndash; we&rsquo;re a recovery community. And we&rsquo;re growing.</div><div><br>
</div><div>Join us as we transform addiction health care, one life at a time.</div><div></div><div><br>
Overview</div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Salary range:</b> $43,000-$50,000/ year *Based on experience, and education<br>
<b>Schedule:</b> Monday - Thursday 9am - 7pm
</div>Responsibilities:
<div>
What You&rsquo;ll Do</div><div></div><div><i><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><ul><li>
Engage in community outreach activities and education, as necessary.</li><li>
Perform other duties as assigned.</li></ul>
Qualifications:
<div>
What You&rsquo;ll Bring</div><ul><li>
High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li></ul><div></div><p><b><br>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul><div>
Why Join Groups?</div><ul><li>
Be part of a compassionate, purpose-driven team transforming addiction care through evidence-based, person-centered treatment.</li><li>
Make a tangible impact in your community, especially in areas hit hardest by the opioid crisis.</li><li>
Work in a culture that values integrity, excellence, progress, compassion, and community.</li><li>
Advance your career through our structured professional development, including 40 paid hours and $500 annually, along with clear growth pathways and ongoing mentorship.</li><li>
Access robust benefits, including medical, dental, vision, mental health, 401K, and Wellbeing Week.</li><li>
Receive training and support to deliver high-quality care&mdash;including clinical supervision and skill-building through care team training series.</li><li>
Join a mission-driven organization that embraces harm reduction, lived experience, and stigma-free care.</li><li>
Collaborate with a team that celebrates progress, shares responsibility, and cares deeply &ndash; for one another, our members, and the life-changing work we do.</li><li>
Every day, your work saves lives &ndash; and expands what&rsquo;s possible in recovery.</li></ul><div></div><div><br>
We change lives. Join us.</div></div>

Recovery Support Coordinator

<div>Overview:<div></div><p><i><br>
Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.</i></p><p><i>
Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.</i></p><p><i>
Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care&mdash;and we&rsquo;re just getting started.</i></p><div><b><i>
Groups is changing lives. Join us.</i></b></div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Schedule:</b></div><p>
Monday 10-8Tuesday 10-8Wednesday 9-7 (work from home)Thursday 9-7<br>
<br>
<b>Pay:</b> $43,000 - $45,000</p>
Responsibilities:
<div><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><br>
<div></div><ul><li><ul><li>
Engage in community outreach activities and education, as necessary.</li></ul></li><li>
Perform other duties as assigned.</li></ul><p><b>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul>
Qualifications:
<ul><li>High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li><li>
Additional minimal educational requirements vary by state, and may include:</li></ul><ul><li>
Bachelor&rsquo;s degree in related field (Virginia and Tennessee)</li><li>
Associate&rsquo;s degree with one year experience; or MHRT/C or Community Health Worker certification (Maine)</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li></ul></div>

<div>Overview:<div></div><p><i><br>
Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.</i></p><p><i>
Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.</i></p><p><i>
Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care&mdash;and we&rsquo;re just getting started.</i></p><div><b><i>
Groups is changing lives. Join us.</i></b></div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Compensation:</b> $43,000 - $50,000</div><div></div><div><b><br>
Schedule:</b> Mon: 9am - 7pm
<br>
Tue: 9:30am - 7:30pm<br>
Wed: 9am - 8pm<br>
Thur: 10am - 7pm - (work from home)</div>
Responsibilities:
<div><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b><br>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><br>
<div></div><ul><li><ul><li>
Engage in community outreach activities and education, as necessary.</li></ul></li><li>
Perform other duties as assigned.</li></ul><p><b>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul>
Qualifications:
<ul><li><b>Salary range:</b> $43,000-$50,000/ year *Based on experience, and education<br>
<b>Schedule:</b></li><li>
High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li><li><b>
Florida Background Screening Requirement: </b>As a condition of employment for positions providing care to vulnerable populations, the selected candidate must undergo a background screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida Law, more information regarding the screening process, requirements, and your right can be found at <b>info.flclearinghouse.com</b><b>.</b></li></ul></div>

Recovery Support Coordinator - Florida

<div>Overview:<div></div><p><i><br>
Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.</i></p><p><i>
Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.</i></p><p><i>
Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care&mdash;and we&rsquo;re just getting started.</i></p><div><b><i>
Groups is changing lives. Join us.</i></b></div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Salary Range:</b> $43,000 - $50,000</div><p><b>
Schedule:</b> Monday: 9:00am - 8:00pm, Tuesday 9:30am - 7:30pm, Wednesday 7:30am - 5:30pm, Thursday 9:00am - 6:00pm</p>
Responsibilities:
<div><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b><br>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><br>
<div></div><ul><li><ul><li>
Engage in community outreach activities and education, as necessary.</li></ul></li><li>
Perform other duties as assigned.</li></ul><p><b>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul>
Qualifications:
<ul><li>Salary range: $43,000-$50,000/ year *Based on experience, and education<br>
Schedule:</li><li>
High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li></ul></div>

Recovery Support Coordinator - Indiana

Park Center

<p></p><div><div><div><p><b>Job Title</b></p><p><br>
Recovery Support Coordinator II</p></div><div><p><b><br>
Reports to:</b></p><p><br>
Permanent Supportive Housing Supervisor</p></div><div><p><b><br>
FLSA / WAGE</b></p><p><br>
Non-Exempt / $23.71 - $25.13 per hour</p><p><i><br>
Original Date:</i></p><p><br>
October 2012</p></div><div><p><i><br>
Revised:</i></p><p><br>
May 2024</p></div></div><p></p><p><b><br>
JOB SUMMARY</b></p><p>
This position is an advanced practitioner of peer recovery support services in a Permanent Supportive Housing program model, offering both Housing First and Sober Living options. The Peer PSH Coordinator will serve Park Center members as a member of a recovery-oriented, housing-focused intensive case management (ICM) team.</p><p></p><p><b><br>
ESSENTIAL FUNCTIONS</b></p><p></p><ul><li><b><br>
Value cultural competence and diversity</b><ul><li>
Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.</li><li>
Take deliberate steps to increase their own cultural competency by attending trainings, events, discussions, workshops, etc.</li></ul></li></ul><p></p><ul><li><b><br>
Member Support Duties:</b><ul><li>
Engage residents in vivo utilizing a trauma lens and cultural humility to quickly establish trust and build rapport.</li><li>
Provide recovery-oriented tenancy support taking a strengths-based, person-centered approach.</li><li>
Partner with PSH members to help them achieve goals that are personally meaningful to them, extending beyond those areas traditionally addressed by clinical care.</li><li>
Support PSH members in recovery by offering experience with whole health recovery that includes addressing wellness of both mind and body.</li><li>
Coach PSH members on independent living skills, connect with community resources, and develop systems to support sustainability.</li><li>
Encourage PSH members to engage with their community through employment, volunteering, and/or recreational/social activities.</li><li>
Assist PSH members with developing interpersonal skills to connect with their housemates and neighbors, and to expand their natural support system.</li></ul></li><li>
Create, maintain, and review documentation for agency and funding requirements within all designated deadlines.</li></ul><p></p><ul><li><b><br>
Public/Staff Relations:</b><ul><li>
Communicate with internal and external partners utilizing telephone, email, and chat.</li><li>
Communicate regularly with the Permanent Supportive Housing team to meet the needs of residents.</li><li>
Develop effective working relationships with human services organizations.</li></ul></li></ul><p></p><ul><li><b><br>
Value cultural competence and diversity</b></li></ul><ul><li>
Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.</li><li>
Take deliberate steps to increase own cultural competency by attending trainings, events, discussions, workshops, etc.</li></ul><br>
<p></p><ul><li>
 <b>Other duties as member of the Permanent Supportive Housing team:</b><ul><li>
Attend all staff and supervision meetings.</li><li>
Assist with program events and outings.</li><li>
Participate in on-call rotation.</li><li>
Maintain schedule flexibility in the event of after-hours responsibilities.</li><li>
Maintain good attendance and inform supervisor in advance of time off.</li><li>
Complete Relias Learning courses by deadline.</li><li>
Follow all Personnel Policies and uphold Park Center&rsquo;s Code of Ethics.</li><li>
Perform all other duties assigned.</li></ul></li></ul><p></p><p><b><br>
QUALIFICATIONS</b></p><br>
<p></p><ul><li>
Must have at least 3 years&rsquo; experience working in a human services field.</li><li>
Able to demonstrate strong recovery support competencies and ethical behaviors.</li></ul><ul><li>
Must have proven written and verbal communication skills and computer literacy.</li><li>
Bachelor&rsquo;s degree in a human services field required, Social Work preferred (BSW).</li><li>
Master&rsquo;s degree in a human services field preferred, Social Work preferred (MSW).</li><li>
Must have a valid Tennessee Driver&rsquo;s License.</li><li>
Must be able to show proof of personal automobile insurance.</li></ul><p></p><p><b><br>
WORKING CONDITIONS</b></p><br>
<p></p><ul><li>
Modified remote work available for this position, shared workstation in office.</li><li>
Able to operate with many distractions.</li><li>
Routine office environment.</li><li>
Able/willing to use vehicle to transport members.</li><li>
Able/willing to operate a large van/bus to transport clients.</li></ul><p></p><p><b><br>
PHYSICAL DEMANDS</b></p><br>
<p></p><ul><li>
The ability to communicate effectively in written and oral form.</li><li>
The ability to navigate stairs and uneven terrain.</li><li>
The ability to operate with many distractions.</li><li>
The ability to use vehicle to travel to different sites.</li></ul><p></p><p><i><br>
The physical demands described here are representative of those that must be met by any employee to perform the essential functions of their job at Park Center. Reasonable accommodations, physical or otherwise, may be made to enable individuals with disabilities to perform essential functions.</i></p><p></p><p><b><br>
DIRECT REPORTS</b></p><ul><li>
This position has no direct reports.</li></ul><p></p><p><b><br>
WORK LOCATION</b></p><ul><li>
Hybrid: field work in Nashville, TN, shared office space, remote office capability</li></ul><p></p><p><b><br>
DISCLAIMER</b></p><p>
This job description is not intended to be all-inclusive, and the employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities.</p></div><p></p>

PSH Recovery Support Coordinator II

<p></p><div><div><div><p><b>Job Title</b></p><p><br>
Lead Recovery Support Coordinator</p></div><div><p><b><br>
Reports to:</b></p><p><br>
Permanent Supportive Housing Manager</p></div><div><p><b><br>
FLSA / WAGE</b></p><p><br>
Non-Exempt / $26.87 - $29.02 per hour</p><p><i><br>
Orig. Date</i></p><p><i><br>
May 2024</i></p></div><div><p><i><br>
Revised:</i></p></div></div><p></p><p><b><br>
JOB SUMMARY</b></p><p>
This position is an advanced practitioner of recovery support services in a Permanent Supportive Housing program model, offering both Housing First and Sober Living options. The Lead Recovery Support Coordinator will serve Park Center members as part of a recovery-oriented, housing-focused intensive case management (ICM) team.</p><p></p><p><b><br>
ESSENTIAL FUNCTIONS</b></p><p></p><ul><li><b><br>
Member Support Duties:</b><ul><li>
Engage residents in vivo utilizing a trauma lens and cultural humility to quickly establish trust and build rapport.</li><li>
Provide recovery-oriented tenancy support taking a strengths-based, person-centered approach.</li><li>
Partner with PSH members to help them achieve goals that are personally meaningful to them, extending beyond those areas traditionally addressed by clinical care.</li><li>
Support PSH members in recovery by offering experience with whole health recovery that includes addressing wellness of both mind and body.</li><li>
Provide insight into the experience of internalized stigma and how to combat it, sharing personal experience of moving from hopelessness to hope.</li><li>
Coach PSH members on independent living skills, connect with community resources, and develop systems to support sustainability.</li><li>
Encourage PSH members to engage with their community through employment, volunteering, and/or recreational/social activities.</li><li>
Assist PSH members with developing interpersonal skills to connect with their housemates and neighbors, and to expand their natural support system.</li></ul></li><li>
Create, maintain, and review documentation for agency and funding requirements within all designated deadlines.</li></ul><p></p><ul><li><b><br>
Public/Staff Relations:</b><ul><li>
Communicate with internal and external partners utilizing telephone, email, and chat.</li><li>
Communicate regularly with the Permanent Supportive Housing team to meet the needs of residents.</li><li>
Develop effective working relationships with human services organizations.</li></ul></li></ul><p></p><ul><li><b><br>
Value cultural competence and diversity</b></li></ul><ul><li>
Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.</li><li>
Take deliberate steps to increase their own cultural competency by attending trainings, events, discussions, workshops, etc.</li></ul><br>
<p></p><ul><li>
 <b>Other duties as member of the Permanent Supportive Housing team:</b><ul><li>
Attend all staff and supervision meetings.</li><li>
Assist with program events and outings.</li><li>
Participate in on-call rotation.</li><li>
Maintain schedule flexibility in the event of after-hours responsibilities.</li><li>
Maintain good attendance and inform supervisor in advance of time off.</li><li>
Complete Relias Learning courses by deadline.</li><li>
Follow all Personnel Policies and uphold Park Center&rsquo;s Code of Ethics.</li><li>
Perform all other duties assigned.</li></ul></li><li><b>
Team Lead specific duties:</b><ul><li>
Mentor and train PSH Recovery Support Coordinators on basic care management skills (i.e., documentation process and content, resources, advocacy, referrals, motivational interviewing, trauma-informed care, and harm reduction/housing first principles).</li><li>
Assist with facilitating supervision meetings with PSH Recovery Support Coordinators as necessary.</li><li>
Develop connections with community resources to provide ongoing training and education to team members to further professional development for the team.</li><li>
Serve as a resource for education/training, community resources, and fellow team members&rsquo; feedback.</li><li>
Answer team members' questions and provide additional assistance around member needs.</li><li>
Assist with completing monthly reports and pulling necessary data for reports.</li><li>
Lead team meetings and provide training as needed.</li><li>
Complete note audits as needed.</li><li>
Provide support to the Program Manager with running the day-to-day operations of the program.</li><li>
Serve as a leader at community meetings as a support for PSH Manager(s) as needed.</li></ul></li></ul><p></p><p><b><br>
QUALIFICATIONS</b></p><br>
<p></p><ul><li>
Must have at least 3 years of experience working in a peer recovery support role and/or</li></ul><p>
at least 5 years&rsquo; experience working in a human services field.</p><ul><li>
Able to demonstrate strong support competencies and ethical behaviors.</li><li>
Must have proven written and verbal communication skills and computer literacy.</li></ul><ul><li>
Bachelor&rsquo;s degree in a human services field required; 5 years&rsquo; experience in a peer support role may be substituted for college degree.</li><li>
Must have a valid Tennessee Driver&rsquo;s License.</li><li>
Must be able to show proof of personal automobile insurance.</li></ul><p></p><p><b><br>
WORKING CONDITIONS</b></p><br>
<p></p><ul><li>
Modified remote work available for this position, shared workstation in office.</li><li>
Able to operate with many distractions.</li><li>
Routine office environment.</li><li>
Able/willing to use vehicle to transport members.</li><li>
Able/willing to operate a large van/bus to transport clients.</li></ul><p></p><p><b><br>
PHYSICAL DEMANDS</b></p><br>
<p></p><ul><li>
Able to sit for long periods of time.</li><li>
Able to move or lift over ten pounds.</li></ul><p></p><p><b><br>
DISCLAIMER</b></p><p></p><p><br>
This job description is not intended to be all-inclusive, and the employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities.</p></div><p></p>

Lead Recovery Support Coordinator

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