recovery coordinator

Morley Companies

<div>About the Role:
<div><b><i>
Location: Remote </i></b><b><i>&ndash;</i></b><b><i> Michigan residents</i></b></div><div></div><div><br>
Are you looking for a work-from-home position where you can use your critical thinking and people skills? This could be a great fit for you!</div><div><br>
</div><div>As a Sales Tax and Fund Recovery Financial Coordinator at Morley, you'll help manage the sales tax fund recovery financials for our Fortune 500 and luxury automotive clients.</div><div></div><div><br>
No automotive experience needed! Bring your skills and willingness to learn. We'll train you on everything you need to know. You'll find a friendly environment, capable team and supportive leaders here.</div><div></div><div><b><i><br>
What You'll Do</i></b></div><ul><li>
Review and audit cases for sales tax retrieval</li><li>
Apply for sales tax for various clients</li><li>
Communicate with outside organizations to apply for and retrieve necessary documents for sales tax retrieval</li><li>
Allocate sales tax refunds received</li><li>
Maintain records regarding sales tax retrieval</li><li>
Apply for funds for third party warranty refunds</li><li>
Communicate with outside organizations to apply for and retrieve necessary documents for warranty refunds</li><li>
Allocate warranty refunds received</li><li>
Maintain records regarding warranty fund retrieval</li><li>
Assist in fund recovery for various special projects<br>
</li><li>
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude</li></ul><div></div><div><div><b><i><br>
Questions Before You Apply?</i></b></div><div><div>
Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com</div><ul><li><i>
Chat hours:</i><ul><li><i>
M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time</i></li><li><i>
Closed on some holidays</i></li></ul></li><li><i>
TA will respond to a</i><i>fter-hours questions the next business day</i></li></ul></div></div><br>
<div></div>
Skills for Success:
<div><b><i>
Required Skills</i></b></div><ul><li>
Computer skills including Microsoft Office suite</li><li>
Meticulous attention to detail</li><li>
Able to multitask and manage time effectively</li><li>
Self-motivated, organized critical thinker</li><li>
Excellent interpersonal skills</li><li>
Can work well on own or with a team</li></ul><div></div><div><b><i><br>
Eligibility Requirements</i></b></div><ul><li>
High school diploma or equivalent</li><li>
One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)</li><li>
Able to work the following hours:
<ul><li>8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time</li><li>
Monday to Friday
</li><li>No nights or weekends!</li></ul></li><li>
Must be able to stick to the schedule reliably</li></ul><div><b><i>
Nice to Have</i></b></div><ul><li>
Associate degree</li></ul><div></div><div><b><i><br>
Remote Work Requirements</i></b></div><ul><li>
Michigan resident</li><li>
Secluded and distraction-free work environment</li><li><i>
Required internet setup:</i><ul><li>
High-speed internet delivered through a wired provider (cable or fiber)</li><li>
Computer must be physically connected to your modem / router using an Ethernet cable</li><li>
Wireless, 5G and satellite connections are not supported</li></ul></li></ul><br>
<div></div>
Why Morley?:
<div>
At Morley, your paycheck is just the start &ndash; add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.</div><div></div><div><b><i><br>
Health &amp; Wellness Benefits</i></b></div><ul><li>
Medical and prescription coverage</li><li>
Dental and vision insurance</li><li>
Paid time off</li><li>
Associate wellness program with rewards for annual checkups</li><li>
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)</li></ul><div></div><div><b><i><br>
Financial Benefits</i></b></div><ul><li>
401(k) with match</li><li>
Flexible spending account (FSA)</li><li>
Life insurance</li><li>
Company-paid short- and long-term disability insurance</li></ul><div></div><div><b><i><br>
Benefits to Make Your Life Easier</i></b></div><ul><li>
24/7 online access to doctors through Teladoc</li><li>
24/7 nurse help desk</li><li>
Patient advocacy with free 24/7 support for benefit questions and claims</li><li>
Guidance for family, financial and estate planning (including wills)</li></ul><div></div><div><b><i><br>
About Morley</i></b></div><div>
Our mission is to deliver extraordinary experiences.</div><div></div><div><br>
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) &ndash; for our associates and for the world-leading companies that partner with us.</div><div></div><div><br>
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.</div><div></div><div><br>
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.</div><div></div><div><br>
Thank you for your interest in Morley.</div><div></div><div><b><i><br>
Notices</i></b></div><ul><li>
Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo</li><li>
Click here to view Morley&rsquo;s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa</li><li>
Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy</li></ul></div><div></div>

Sales Tax and Fund Recovery Financial Coordinator (Remote)

STARS Behavioral Health Group

<div><h1 class="jobSectionHeader"><b>Partner with us in making a positive change!</b></h1><p></p><p>
Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.</p><p></p><p><b>
Job Title:</b></p>
On Call Recovery Counselor<p><b>
Division/Program:</b></p>
Orange: Coastal Star Crisis Residential Central<p><b>
Starting Compensation:</b></p>
20.00 - 21.00 USD Per Hour<p><b>
Working Location:</b></p>
Orange, CA<p><b>
Working Hours/Shift:</b></p>
8 Hour Multiple/Split Shift (Sunday through Saturday) &bull; Morning (AM) Shift: 6:00 AM &ndash; 2:30 PM &bull; Evening (PM) Shift: 2:00 PM &ndash; 10:30 PM &bull; Overnight (NOC) Shift: 10:00 PM &ndash; 6:30 AM<p></p><p><b>
Why Join Our Team?</b></p><ul><li><p><b>
Competitive Compensation</b>: Offering a salary that matches your skills and experience.</p></li><li><p><b>
Generous Time Off</b>: Enjoy ample vacation and holiday pay.</p></li><li><p><b>
Comprehensive Benefits Package</b>:</p></li><li><ul><li><p>
Employer-paid medical, dental, and vision coverage.</p></li><li><p>
Additional voluntary benefits to support your lifestyle.</p></li></ul></li><li><p><b>
Professional Growth Opportunities</b>:</p></li><li><ul><li><p>
On-the-job training with access to paid CEU opportunities.</p></li><li><p>
Career development programs designed to help you grow.</p></li><li><p>
Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).</p></li></ul></li></ul><p><b>
Employee Recognition &amp; Rewards</b>: A culture that celebrates and rewards your hard work and dedication</p><p><b>
What you bring to SBHG:
</b></p><ul><li>Valid California Driver&rsquo;s License</li><li>
Valid California Class &ldquo;B&rdquo; Driver&rsquo;s License preferred.</li><li>
Certification as Nurse&rsquo;s Assistant (optional)</li><li>
Completion of 15 semesters / 24 quarter units in psychology, sociology, or related behavioral sciences coursework from a recognized college, or</li><li>
Six months of full-time experience performing non-professional, consumer directed services in a mental health, health care, or other social services agency / organization.</li><li>
Ability to interact and communicate both verbally and in writing with seriously and persistently mentally ill clients, other staff, and the public.</li></ul><p></p><p><b>
How you will make a difference:
</b></p><p>The Recovery Counselor is a para-professional treatment team member who is responsible for providing direct care to meet the physical and psychosocial needs of the clients through direct and indirect physical and verbal interaction. Duties are performed under direct supervision of the Program Coordinator, but some tasks are accomplished independently. Job duties include promoting and assisting clients with self-help skills in the areas of eating, hygiene and grooming, and other activities or nursing activities. Encouraging client interactions and socialization with other peers, providing feedback to clients on appropriate behavior while acting as a role model. Transporting clients in facility vehicles as directed. Conducting and assisting both large and small activity groups and outings independently but under the supervision of the Program Manager or his/her designee.</p><p></p><p><b>
Division/Program Overview:</b></p><p>
The Crisis Residential Treatment (CRT) is a short-term voluntary residential facility designed to help adults aged 18-59 experiencing a psychiatric crisis safely stabilize, recover, and transition back to the community. Services include a 24/7 program, therapeutic and mental health services, rehabilitation and recovery services (including substance use rehabilitation), pre-vocational or vocational counseling, medication evaluation and support, daily exercise and health/wellness education, and crisis intervention.</p><p></p><p><b>
Learn more about SBHG at</b>: https://www.starsinc.com/stars-inc/</p><p><b>
For Additional Information:</b></p><p></p>
mlawrence@starsinc.com</div><p></p>

On Call Recovery Counselor

Mental Health America

<p><b>Title of Position:</b> Peer Recovery Coach (Lotus Center)</p><p><b>Description of Duties and Responsibilities</b></p><p>Under the supervision of the Director of Homeless Services, the Peer Recovery Coach position operates within the agency&rsquo;s Lotus Center team to build relationships with persons experiencing homelessness who are interested in seeking recovery resources, provide advocacy, and assist with connecting persons to services and long-term housing. The Peer Recovery Coach must be able to work with a diverse population.</p><p>The Peer Recovery Coach is responsible for providing direct support to individuals who have substance use disorder or other recovery-related barriers and are residing in the Agency&rsquo;s emergency shelter program, the Lotus Center. The Peer Recovery Coach will administer assessment tools, and facilitate connection to social services, treatment services, and placement into emergency and long-term recovery and housing opportunities. This position will work collaboratively with the PATH team and with the Shelter Advocacy team to assist with making housing placements and enrolling in the Coordinated Entry System (CES).</p><p><b>Essential Functions and Responsibilities</b></p><ul><li>Ensure that all program data is accurate and entered into the required program documentation system as program policies require.</li><li>Develop professional relationships to foster trust and support program participation.</li><li>Perform initial biopsychosocial assessments. Use the information to create a person-centered recovery goal plan in collaboration with the client to address short-term and long-term goals.</li><li>Maintain a small caseload of shelter clients that have high barriers related to recovery as identified by the Director of Homeless Services and the Peer Recovery Coach.</li><li>Encourage and support client participation in activities and events that increase the ability to remain linked to care and treatment services and identify employment options or cash benefits.</li><li>Collaborate with the Advocacy team to complete CES assessments with assigned clients to determine permanent housing options and to be placed in the housing queue.</li></ul><p>&middot; Support participants in developing a housing plan.</p><ul><li>Collaborate with the Advocacy team to assist clients with housing applications, complete supportive and subsidized housing paperwork, and advocate for clients with prospective landlords.</li><li>Meet and collaborate with clients regularly to reduce barriers to services and housing. Make appropriate referrals to resources. Use evidence-based practices in service delivery such as Critical Time Intervention, Motivational Interviewing, Harm Reduction, and Housing First practices.</li><li>Maintain computerized client records, mileage, and any other reports as directed.</li><li>Assist clients with conflict management and resolution.</li><li>Ensure clients are adhering to rules-especially related to safety. Use appropriate de-escalation techniques when necessary.</li><li>Collaborate with other team members to keep the team informed of issues and progress.</li><li>Help clients to navigate recovery support systems.</li><li>Provide clients with ongoing education regarding substance abuse.</li><li>Provides peer support in a positive and supportive manner through coaching, role modeling, and mentoring to assist members in developing skills to achieve their goals.</li><li>Make follow-up calls after referrals are made. Ensure all referrals and follow-ups are documented.</li><li>Facilitate weekly recovery support groups and addiction education groups.</li><li>Attend monthly community outreach meetings, trainings, and weekly staff meetings.</li><li>Support the Intake Specialist team as needed.</li><li>Other duties as assigned.</li></ul><p><b>Qualifications:</b></p><p>: Practice harm reduction, motivational interviewing, critical time intervention, trauma-informed care, confidentiality, and housing first. Human service delivery as it relates to persons experiencing homelessness, federal, state, and local regulations relating to fiscal and social services along with community resource programs.</p><p>: The Peer Recovery Coach must be able to set and maintain professional boundaries. The ability to establish and maintain records, reports, and statistical data, effectively coordinate a variety of established policies and procedures, and use initiative and judgment in completing tasks and responsibilities. Involve individuals and community partners and the community at large to achieve objectives when appropriate.The ability to facilitate recovery groups. Must have knowledge of local recovery support systems, including but not limited to, 12-step support groups, faith-based recovery programs, sober living options, rehabilitation facilities, IOP, PHP, dual diagnosis, and MAT programs. Must have experience with and/or a working knowledge of the criminal justice system.</p><p>: High school diploma or equivalent. A bachelor&rsquo;s degree in human services or a related field preferred with a minimum of two (2) years of case management or social services or lived experience will be considered. Prior Completion of the Certified Addiction Recovery Coach (CAPRC) certification is preferred but not required. This credential is intended for individuals who have a lived experience of recovery and who desire to help people in addiction recovery. Must have a minimum of 2 years of demonstrated personal recovery experience and be engaged in a recovery network.</p><p>: Possession of a valid driver&rsquo;s license, proof of auto liability insurance, and safe driving record.</p><p><b>Supervisory Relationships</b></p><p>This position reports to the Director of Homeless Services.</p><p><b>Travel</b></p><p>Travel is primarily within the Vigo County area during operating hours, approximately 10% of the time.</p><p><b>Hours per Day or Week</b></p><p>This is a 1.0 FTE position with some benefits and flexibility to meet the needs of the organization.</p><p>Job Type: Full-time</p><p>Pay: Up to $19.00 per hour</p><p>Benefits:</p><ul><li>Mileage reimbursement</li><li>Paid time off</li><li>Retirement plan</li></ul><p>Ability to Relocate:</p><ul><li>Terre Haute, IN 47803: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Peer Recovery Coach

ATTARI GROUP OF COMPANIES (Cresent NOVA Intl)

<p><b>Key Responsibilities and Duties</b></p><ul><li><b>Strategic Planning:</b> Develop and implement comprehensive recovery strategies for and written-off portfolios to maximize returns.</li><li><b>Operational Management:</b> Oversee day-to-day recovery, collections, and asset repossession activities.</li><li><b>Team Leadership:</b> Lead, mentor, and set KPIs for recovery specialists, analysts, and call center teams to enhance productivity.</li><li><b>Negotiation &amp; Debt Resolution:</b> Manage high-level negotiations with external partners, debtors, and legal counsel for effective resolution.</li><li><b>Compliance and Risk Management:</b> Ensure all recovery actions adhere to financial regulations, debt collection laws, and company policies.</li><li><b>Reporting &amp; Analysis:</b> Prepare weekly/monthly reports on recovery performance, projections, and progress for senior management.</li><li><b>Process Improvement:</b> Identify gaps in current processes and implement improvements to increase collection rates and reduce cycle times. Indeed +8</li></ul><p><b>Required Qualifications and Skills</b></p><ul><li><b>Experience:</b> 5&ndash;8+ years of experience in recovery, debt management, financial services, or real estate finance, with a proven track record of achieving targets.</li><li><b>Education:</b> Bachelor&rsquo;s degree in Finance, Accounting, Business, or related fields;</li><li><b>Technical Skills:</b> Proficiency in debt collection systems, data analysis tools (like MS Office/Excel), and reporting.</li><li><b>Soft Skills:</b> Strong leadership, communication, negotiation, and analytical skills, with the ability to work under pressure.</li></ul><p>Pay: Rs40,000.00 - Rs100,000.00 per month</p><p>Experience:</p><ul><li>Recovery: 5 years (Preferred)</li></ul><p>Work Location: In person</p>

Recovery Head (Male/Female)

<div><h1 class="jobSectionHeader"><b>Partner with us in making a positive change!</b></h1><p></p><p>
Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.</p><p></p><p><b>
Job Title:</b></p>
Recovery Counselor, Part-Time<p><b>
Division/Program:</b></p>
San Mateo - Mental Health Rehabilitation Center Services<p><b>
Starting Compensation:</b></p>
24.36 - 29.23 USD Per Hour<p><b>
Working Location:</b></p>
Redwood City: Mental Health Rehabilitation Center (In-Person position)<p><b>
Working Hours/Shift:</b></p>
PT, Friday-Saturday, AM (7 am -3:30 pm)<p></p><p><b>
Why Join Our Team?</b></p><ul><li><p><b>
Competitive Compensation</b>: Offering a salary that matches your skills and experience.</p></li><li><p><b>
Generous Time Off</b>: Enjoy ample vacation and holiday pay.</p></li><li><p><b>
Comprehensive Benefits Package</b>:</p></li><li><ul><li><p>
Employer-paid medical, dental, and vision coverage.</p></li><li><p>
Additional voluntary benefits to support your lifestyle.</p></li></ul></li><li><p><b>
Professional Growth Opportunities</b>:</p></li><li><ul><li><p>
On-the-job training with access to paid CEU opportunities.</p></li><li><p>
Career development programs designed to help you grow.</p></li><li><p>
Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).</p></li></ul></li></ul><p><b>
Employee Recognition &amp; Rewards</b>: A culture that celebrates and rewards your hard work and dedication</p><p></p><p><b>
What you bring to SBHG (qualifications):</b></p><p></p><p><b>
Licensing:</b></p><p>
A valid California Driver&rsquo;s License and current automobile insurance are required. Candidates must maintain a clean driving record in alignment with the company&rsquo;s eligibility policy.</p><p></p><p><b>
Certification:</b></p><p><b>
Mental Health Rehabilitation Specialist (MHRS):</b> Certification is preferred; however, this credential can be obtained post-hire for qualified candidates.</p><p></p><p><b>
Education/Experience:</b></p><p>
Applicants must meet <b>one</b> of the following education and experience combinations in a related field (e.g., behavioral health, social services, or criminal justice/juvenile probation):</p><p></p><p><b>
Support Counselor II:</b></p><ul><li><b>
High School Diploma:</b> Plus 4 years of relevant experience.</li><li><b>
Associate degree:</b> Plus 2 years of relevant experience.</li></ul><p></p><p><b>
Support Counselor III:</b></p><ul><li><b>
Associate degree:</b> Plus 4 years of relevant experience.</li><li><b>
Bachelor&rsquo;s Degree:</b> Plus 2 years of relevant experience.</li></ul><p></p><p><b>
How you will make a difference (job overview):</b></p><p>
This position has primary responsibility for providing direct care to meet the physical and psychosocial needs of the clients through direct and indirect physical and verbal interaction. Duties are performed under direct supervision of the Program Coordinator, or designee, in most cases, but some tasks are accomplished independently.</p><p></p><p><b>
Division/Program Overview:
</b></p><ul><li>MHRC is a 16 bed, inpatient program that provides intensive support and rehabilitative services.</li><li>
The individuals served are 18-64 years old with mental health struggles that have necessitated placement in a state hospital or other intensive behavioral health facility.</li><li>
Comprehensive behavioral health and psychiatric services are provided by a multidisciplinary team.</li><li>
The team supports individuals in developing the skills to become self- sufficient and increase levels of independence and functioning.</li></ul><p></p><p><b>
Learn more about SBHG at</b>: https://www.starsinc.com/stars-inc/</p><p><b>
For Additional Information:</b></p><p></p>
Norcalrecruitment@starsinc.com<p></p>
In accordance with California law, the grade for this position is 24.97 - 37.46. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.</div>

Recovery Counselor

Hamilton County, TN

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$45,342.00 - $56,678.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Chattanooga, TN</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>FULL TIME</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>04/13/2026 - 1904</div>
</div></div></div><div><div><div><div><b>Division</b></div>
</div><div><div>UNASSIGNED DIVISION</div>
</div></div><div><div><div><b>Department</b></div>
</div><div><div>Recovery Court</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>04/13/2026</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>4/26/2026 11:59 PM Eastern</div></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div><b>EMPLOYEES IN THIS POSITION OBSERVE THE DRUG SCREENING PROCESS FOR MALE INDIVIDUALS.</b><br>
<br>
<b>Hamilton County follows the Federal Work-place Drug Testing Guidelines. Section 8.1(b) of the Federal Work-place Drug Testing Guidelines requires that the gender of the observer match the donor's gender and the gender of the monitor matches the donor's gender unless the monitor is a medical professional as described in Section 8.12.</b></div><div></div><div><br>
Under general supervision, performs a variety of administrative and casework duties in support of the Recovery Court Program, including monitoring non-compliant behaviors and supervising compliance with conditions of the program, testify in court.</div><div></div><div><b><br>
ESSENTIAL FUNCTIONS</b><b>:</b> Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is <b>not</b> a comprehensive listing of all functions and tasks performed by incumbents of this class.</div><b><br>
This is a Fair Labor Standards Act Defined Exempt Position </b><b>- </b>Exempt positions are excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers. The employee in this position is paid a salary rather than an hourly wage for this position. FLSA does not limit the amount of work time an employer may require or expect from any exempt employee, on any schedule. Hamilton County Government expects an employee in this position to complete the work assigned regardless the number of hours involved in completing the tasks assigned.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Tasks</b></h2></div>
<p></p><div><div>Supervises and oversees a caseload of clients referred to the Recovery Court Program; compiles information, conductsassessments, and develops comprehensive reports identifying elements of the charge, education, work experience, and other impacting information. Monitors and tracks Recovery Court participants to make certain that they are meeting the terms and conditions set in the court order and the programs goals and objectives. Conducts bi-weekly or monthly case management sessions to monitor progress.</div><div></div><div><br>
Maintains, updates, and manages files, records and other paperwork associated with individual files and the entire caseload; develops, updates, and maintains statistical and related records and reports; assess compliance with court or administratively-ordered alternatives. Identifies and proposes modifications to set parameters as appropriate; prepares and submits court documents, forms, and other items necessary for court records and information. Performs other related duties as assigned</div><div></div><div><br>
Attends and participates in Recovery Court dockets, monitors case staffing and related activities. Arranges for necessary accommodations to be provided during the hearings for participants with special needs.</div><div></div><div><br>
Serves as a technical information source for Recovery Court Program management and staff; maintains current knowledge of issues and trends in alternative sentencing; provides consultation and coordination to County staff, law enforcement, the courts; external agencies and/or parties; ensures compliance with reporting and regulatory requirements.</div><div></div><div><br>
Conducts and monitors drug and alcohol screening, home visits and verifies compliance throughout client&rsquo;s program.</div><div></div><div><br>
Performs other duties as assigned.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge, Skills, Abilities, and Other Characteristics</b></h2></div>
<p></p><div><div>Knowledge of applicable State of Tennessee statutes, rules, administrative orders, policies and procedures, applicable Federal rules, and requirements.</div><div>
Knowledge of Hamilton County Policies and Procedures.</div><div>
Knowledge of the basic principles and practices of case management.</div><div>
Knowledge of the basic principles of record keeping, case and records management.</div><div>
Knowledge of chemical dependency diagnosis and treatment; including twelve step programs.</div><div>
Knowledge of programs and resources available for substance use treatment.</div><div>
Knowledge of the habits and actions of individuals diagnosed with substance use disorder.</div><div>
Knowledge of the criminal justice system and available system and community resources.</div><div>
Skill in reading, understanding, interpreting, and applying Tennessee statues, rules, administrative orders, policies and procedures, applicable Federal rules and requirements and Hamilton County Policies and Procedures</div><div>
Skill in conducting interviews, gathering data, and developing and presenting a variety ofreports, including the maintenance of confidential information.</div><div>
Skill in analyzing problems presented and to develop and carry out effective courses of action, and the ability to conduct analyses of persons, places, or things.</div><div>
Skill in communicating effectively, both orally and in writing.</div><div>
Skill in developing and maintaining effective working relationships with clients, subordinates, peers, superiors, other professional agencies, and the public.</div><div>
Skill in engaging clients who may respond negatively to outreach efforts</div><div>
Skill in establishing and maintaining effective working relationships with vulnerable and incapacitated persons, other professional agencies, and the public</div><div>
Skill and ability to tactfully communicate with clients in order to establish rapport and gain their confidence, cooperation, and best effort.</div><div>
Skill and ability to understand the problems faced by families from all cultural backgrounds and economic levels.</div><div>
Skill in establishing rapport with individuals diagnosed with substance use disorder.</div><div>
Skill in operating a personal computer utilizing a variety of software applications.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><div>A Bachelor&rsquo;s Degree in Social Services, Public or Community Health, Family and Consumer Science, Criminal Justice, Public Administration, or a related field plus one (1) year of direct work experience in case management in a probation, law enforcement, or substance use treatment position. A valid driver's license is required.</div><div></div><div><b><br>
OR</b></div><div></div><div><br>
An Associate&rsquo;s Degree in Social Services, Public or Community Health, Family and Consumer Science, Criminal Justice, Public Administration, or a related field plus three (3) years of direct work experience in case management in a probation, law enforcement, or substance use treatment position. A valid driver's license is required.</div><div></div><div><b><br>
OR</b></div><div></div><div><br>
The equivalent of a high school diploma and five (5) years of direct work experience in case management in a probation, law enforcement, or substance use treatment position. A valid driver's license is required.</div><div><b><br>
ADDITIONAL REQUIREMENTS:</b></div><div></div><div><br>
Must attend all Recovery Court Training and obtain any certifications required.</div><div></div><div><br>
Prior to operating a County-owned vehicle, all employees are required to complete the HC Defensive Driving course and/or an Emergency Vehicle Operations Course (EVOC) provided at the department level.</div><div></div><div><b><br>
PREFERRED QUALIFICATIONS:</b></div><div></div><div><br>
Certification as a Peer Recovery Specialist (CPRS) is preferred but not required for this position.</div><div><b><br>
PHYSICAL REQUIREMENTS</b><b>:</b></div><div></div><div><br>
Work requires managing multiple tasks in a fast-paced environment including extensive computer data entry and processing; bending, stooping, walking and/or standing for extended periods of time, and carrying of equipment and supplies weighing up to 30 pounds. Work may also involve the potential for physical harm in dealing with defendants and potential exposure to infectious diseases.</div><div><b><br>
ADDITIONAL INFORMATION:</b></div><div></div><div><br>
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div><div></div><div><br>
All positions within Hamilton County Government are considered work <b>in-person </b>and require regular and punctual attendance.</div><div></div><div><br>
All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice.</div><div></div><div><b><br>
AN EQUAL OPPORTUNITY EMPLOYER</b><br>
Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) &amp; Utilization Report is available on the County&rsquo;s Equal Employment Opportunity (EEO) Office home page.</div><div>
https://www.hamiltontn.gov/Department_EqualEmploymentOpportunityOffice.aspx</div></div></div></div><p></p>
<br><p></p><div><div><div><div><b>Hamilton County Government</b></div><div><b>Meeting the needs of the people where they live, work, and play!</b></div><div></div><br>
<br>
<div>Hamilton County, Tennessee offers a lower cost of living, ease of getting around, a lively arts tradition, and abundant outdoor recreational opportunities. </div><p></p><br>
<p>Working for Hamilton County Government provides many great benefits &ndash; take a look at a few of those highlighted below&hellip;</p><p></p><br>
<p><b>On-Site Employee Health Clinic </b></p><ul><li>No copay to utilize clinic services.</li><li>Clinic services include routine office visits, sick visits, labs, flu shots, and more</li><li>TextCare - Access to care 24/7 via TextCare, which is direct, unlimited access to medical care 24/7 through text message.</li></ul><div><b><i>(Employee access to the clinic is available from day one. A covered spouse or dependent has access as soon as their health plan coverage is effective. Children age 3 and up who are covered by the County&rsquo;s insurance are eligible to be seen.) </i></b></div><ul><li>Telehealth - Two-way, real-time interactive communication between the patient and a practitioner through telecommunications, which may include audiovisual options. </li><li>One to One Provider Network &ndash; Availability to utilize a network of providers that provide a high level of care at a lower copay/cost.</li><li>Health Management Programs &ndash; Offered to help employees and their family members in managing the following health conditions: Asthma, Diabetes, Hypertension (High Blood Pressure), and Hyperlipidemia (High Cholesterol)</li><li>Nutritional guidance &ndash; Nutritional education provided to assist in making the appropriate food /health choices.</li></ul><p></p><br>
<p><b>On-Site Employee Pharmacy</b></p><ul><li>Low-cost prescriptions available to those covered under the County health plan.</li><li>Over the counter items offered at cost.</li><li>RxLocal App &ndash; Mobile app provides a convenient way to stay connected and manage your health. Through the app you can request refills and ask questions.</li><li>On-site Pharmacist available to answer questions and provide information.</li></ul><p></p><br>
<p><b>Hamilton County Government offers competitive insurance coverage to fulltime employees. </b></p><p></p><br>
<p><b>Medical </b>coverage is offered through Cigna to fulltime employees. The County pays a generous portion of the medical premium. Two options are available to choose from: LCP (Local Cost Plus) and OAP (Open Access Plus). </p><ul><li>The LCP has a smaller network that includes most providers and hospitals, with the exception of Parkridge facilities/providers. </li><li>The OAP is a national network of facilities/providers that includes most providers/hospitals, including Parkridge.</li></ul><p></p><br>
<p><b>Dental </b>coverage is a voluntary benefit available to fulltime employees. Three coverage options are offered: Cigna High Plan, Cigna Low Plan, and Sun Life DHMO.</p><ul><li>The Cigna High Dental Plan covers orthodontia for children up to age 18. A national network of dental providers is available to choose from and this plan offers out of network coverage.</li><li>The Cigna Low Dental Plan does not cover orthodontia. A national network of dental providers is available to choose from and this plan offers out of network coverage.</li><li>The Sun Life DHMO plan is a prepaid dental plan that offers benefits through a network of plan dentists. A dental provider must be selected when enrolling and services must be provided by that provider for benefits to apply.</li></ul><p></p><br>
<p><b>Life Insurance/Accidental Death and Dismemberment</b> is provided through Symetra. The County provides $30,000 of Basic Life/Accidental Death and Dismemberment coverage at no cost to fulltime employees. </p><p>Additional voluntary benefits fulltime employees have access to enroll in are as follows:</p><p>-Individual Short-Term Disability (STD) -Voluntary Long-Term Disability (LTD)</p><p>-Flexible Spending Account&ndash;Health Care -Flexible Spending Account&ndash;Dept. Care</p><p>-Flexible Spending Account&ndash;Transportation -Accident Insurance</p><p>-Critical Illness Insurance -Hospital Indemnity Insurance</p><p></p><br>
<p><b>Hamilton County Government Retirement for Fulltime Employees: </b></p><p>Pension &ndash; Legacy Plan (hired prior to 10/1/2015), in which the employer contributes 14.70%. </p><p>Pension &ndash; Hybrid Plan (hired on or after 10/1/2015), in which the employee contributes 5% and the employer contributes 4%. </p><p>401K &ndash; Employer contributes 5% and the employee can contribute the amount of their choice. </p><p>457b &ndash; Employees have the option to contribute to this plan if they choose.</p><p></p><br>
<p><b>Pre-Retirement Seminar:</b></p><p>Hamilton County Human Resources provides a pre-retirement seminar to those considering retirement, two times per year (1st and 3rd quarter of each year). Seminar topics covered may include:</p><ul><li>Health insurance assistance, Medicare info and counseling.</li><li>Internal steps to take when an employee is ready to retire.</li><li>Estate Planning</li><li>Personal Financial Planning</li><li>TCRS (Tennessee Consolidated Revenue Service) &ndash; Ham. County Pension </li><li>Deferred Compensation/457 Plan &ndash; Nationwide </li><li>Social Security Benefits </li></ul><p></p><br>
<p><b>Parental Leave:</b></p><p>Hamilton County provides eight (8) weeks of paid maternity leave and two (2) weeks of paid paternity leave following the birth of a child or placement of a child with an employee in connection with adoption (age 13 or younger) or foster care.</p><p></p><br>
<p><b>Paid Time Off</b>:</p><p>Hamilton County Government provides generous paid time off (PTO) to fulltime employees from the start of employment. </p><ul><li>Years 1 &ndash; 5: an employee will accrue 5.85 hours of leave, per pay period.</li><li>Years 5 &ndash; 10: an employee will accrue 6.77 hours of leave, per pay period.</li><li>Years 11&ndash;15: an employee will accrue 8.31hours of leave, per pay period.</li><li>Year 15 and each year thereafter, an employee will accrue 8.93 hours of leave, per pay period.</li></ul><p>At each anniversary, an employee can roll over up to 80 hours of unused PTO into their leave bank. (Up to 800 hours for employees hired on or after 1/1/2013).</p><p></p><br>
<p><b>Paid Holidays:</b></p><p>Hamilton County Government provides thirteen (13) paid holidays to fulltime employees.</p><p>New Year&rsquo;s Day Independence Day </p><p>M.L. King&rsquo;s Birthday Labor Day</p><p>President&rsquo;s Day Veteran&rsquo;s Day</p><p>Good Friday Thanksgiving (2 days)</p><p>Memorial Day Christmas (2 days)</p><p>Juneteenth</p><p></p><br>
<p><b>Wellness Facility:</b></p><p>Hamilton County Government provides a 24/7 fitness center, free of charge, to County employees and family members (age 14+) covered under the County's health plan. The fitness center offers cardio and strength-training equipment, along with group exercise classes throughout the year. (which may include Zumba, spin, yoga, etc.)</p></div></div></div><p></p>
<br><div><div><div><div><b>Employer</b></div>
<div>Hamilton County</div>
</div></div><div><div><div><b>Address</b></div>
<div><p>401 W MLK Blvd<br>
<br>
Chattanooga, Tennessee, 37402
</p></div></div></div><div><div><div><b>Phone</b></div>
<div>423-209-6120
<br>
</div></div></div><div><div><div><b>Website</b></div>
<div>http://www.hamiltontn.gov</div></div></div></div>

Recovery Court Case Manager Recovery Court - Unassigned Division

Ascending Knowledge Community Outreach International

<p><b>Restorative Justice Coordinator</b></p><p><b>Workforce Development Program</b></p><p><b>Position Summary</b></p><p>The Restorative Justice Coordinator plays a critical role in supporting members transitioning back into the community by fostering accountability, healing, and personal growth. This position leads restorative practices designed to reduce barriers, repair harm, strengthen community connections, and promote successful engagement in workforce development programming. The Coordinator serves as a bridge between members, staff, community partners, and support networks to create a safe, inclusive, and trauma-informed environment that aligns with program and grant obligations.</p><p><b>Key ResponsibilitiesRestorative Practice &amp; Member Support</b></p><ul><li>Facilitate restorative circles, mediation sessions, conflict resolution dialogues, and accountability processes.</li><li>Conduct intake assessments to identify member needs related to conflict, trauma, prior justice involvement, or community reintegration barriers.</li><li>Provide one-on-one coaching and emotional regulation support to help members navigate personal challenges.</li><li>Develop individualized restorative plans to address harm, rebuild trust, and support positive behavioral change.</li><li>Ensure practices are culturally responsive and tailored to individuals with incarcerated or troubled backgrounds.</li></ul><p><b>Program Coordination</b></p><ul><li>Collaborate with Program Managers, Career Coaches, Instructors, and Support Service Providers to integrate restorative practices across all phases of the workforce development program.</li><li>Maintain documentation, case notes, and progress reports in alignment with internal procedures and grant requirements.</li><li>Assist in developing and implementing policies that support member accountability while promoting a restorative and trauma-informed culture.</li><li>Lead restorative responses to incidents, behavioral concerns, or conflicts within the program cohort.</li></ul><p><b>Training &amp; Capacity Building</b></p><ul><li>Provide training to staff, volunteers, and partners on restorative justice philosophy, trauma-informed practices, and conflict de-escalation techniques.</li><li>Create toolkits and resources to support a restorative culture within the organization.</li><li>Support new staff orientation with restorative justice guidelines.</li></ul><p><b>Community Engagement &amp; Partnerships</b></p><ul><li>Maintain strong relationships with justice-system partners, reentry organizations, mental health providers, and community service agencies.</li><li>Coordinate referrals for counseling, substance-use support, housing assistance, and other stabilizing services.</li><li>Represent the organization at community meetings, reentry events, and partner collaborations.</li></ul><p><b>Compliance &amp; Reporting</b></p><ul><li>Ensure all restorative justice activities align with program objectives, grant obligations, and ethical standards.</li><li>Track member progress and outcomes related to conflict resolution, behavioral improvement, and program engagement.</li><li>Prepare reports and documentation for leadership and funding partners as required.</li></ul><p><b>QualificationsEducation &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Social Work, Criminal Justice, Psychology, Human Services, or related field (or equivalent lived experience and training).</li><li>Minimum 2&ndash;3 years of experience working with justice-involved individuals, reentry populations, or trauma-impacted communities.</li><li>Prior training or certification in restorative justice, mediation, or conflict resolution preferred.</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Strong facilitation and active listening skills.</li><li>Ability to manage crises, de-escalate conflicts, and maintain emotional composure.</li><li>Trauma-informed, culturally responsive, and non-judgmental approach.</li><li>Excellent documentation, communication, and organizational skills.</li><li>Ability to maintain confidentiality and adhere to ethical guidelines.</li><li>Experience working collaboratively with justice partners, community agencies, and multidisciplinary teams.</li></ul><p><b>Work Environment</b></p><ul><li>On-site, or community-based environment depending on program structure.</li><li>Restorative sessions may occur in classrooms, offices, partner facilities, or community settings.</li><li>Some evenings or weekends may be required based on cohort schedules or restorative needs.</li></ul><p><b>Impact of the Role</b></p><p>This role ensures members receive the restorative support necessary to complete training, secure employment, and stabilize their re-entry journey. The Coordinator directly contributes to reduced recidivism, stronger community relationships, and successful long-term workforce outcomes.</p><p>Job Types: Part-time, Contract</p><p>Pay: $30.00 - $50.00 per hour</p><p>Work Location: In person</p>

Restorative Justice Coordinator

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