recovery coordinator

Infinite Legacy

<div>General Job Summary:
Under the general direction of the Organ Recovery Manager and Director Organ Recovery, and while following all Infinite Legacy procedures, policies and Standard Operating Procedures, the Consult Responder (CR) will utilize established parameters, healthcare knowledge and expertise to respond to referrals for potential organ donor candidates received from the hospitals served by the organization. The CR assesses, documents and evaluates potential organ donors while working collaboratively with various departments and team members of Infinite Legacy. The CR will establish collaborative plans with hospital staff to optimize the donation process in alignment with best practices.
The CR also provides on-site assistance to other IL staff as well as participates in hospital educational and outreach activities as needed. This position participates in the Organ Donation Services call schedule that provides service to donor hospitals 24 hours/day, 365 days per year. 
Education and Experience:<ul><li>
Bachelor of Science degree preferred. EMT, paramedic certification, professional training in healthcare related field OR some college instruction in a healthcare related field preferred.</li><li>
One year of healthcare experience in a clinical setting. Knowledge of basic medical terminology and human anatomy, as well as the ability to understand and interpret patient charts and laboratory reports.</li></ul>
Required Skills/Abilities:<ul><li>
Ability to function independently or collaboratively with key stakeholders during times of crisis or high stress with demonstrated problem-solving skills.</li><li>
Excellent written, verbal, organizational and time management skills. Ability to use a computer for data entry and retrieval of information.</li><li>
Ability to function for extended hours occasionally beyond 12 hours and the ability to work and/or take calls seven days a week, 12 hours a day.</li><li>
Valid driver&rsquo;s license, proof of insurance and be insurable under Infinite Legacy&rsquo;s master policy.</li><li>
Ability to travel throughout Infinite Legacy&rsquo;s donor service area.</li></ul>
Duties/Responsibilities:<ul><li>
Maintains a work schedule of a minimum of 15, 12-hour call days (or equivalent) per month in order to respond to organ referrals and documents required donor data in the organization&rsquo;s referral database. Additional shifts will be required if the department is short-staffed.</li><li>
Rounds on units with high referral activity outside of active referrals including off-shift rounds.</li><li>
Facilitates communication between IL team and hospital team to identify and protect donation potential.</li><li>
Provides formal and real-time hospital education as well as provides referral/case follow up to hospital staff.</li><li>
Identifies barriers to donation process and develops strategies to mitigate process breakdowns.</li><li>
Evaluates medical suitability of potential organ and/or tissue donors, utilizing information from medical records, history and physical examination and current health status and performs comprehensive donor physical assessments.</li><li>
Collaborates with the Administrator on Call or designee, requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential organ and/or tissue donors. May be asked to bridge for case initiation or donor management when needed with assistance from an Organ Recovery Coordinator.</li><li>
Collaborates with Referral Triage Coordinator and Administrator on Call to determine a plan of action for following potential donor cases, deferral of non-eligible donor referrals or activation of the appropriate Infinite Legacy team members.</li><li>
May train new CR staff to perform all functions of the role. Meets all documentation requirements in the role of the preceptor in conjunction with the Education Department.</li><li>
Attends all scheduled organ recovery meeting days and mandatory training sessions.</li><li>
Completes office duties (i.e., data entry, file audits, equipment &amp; supply preparation and/or transportation, etc.) required as referral activity permits.</li><li>
Participates in Hospital Development and Organ Recovery activities as needed, assigned by their Manager.</li><li>
Maintains compliance with documentation and the organization&rsquo;s Standard Operating Procedures.</li><li>
Other duties as assigned.</li></ul>
Working Conditions:
This position requires consistent availability, travel and certain physical, language and communication abilities, including:<ul><li>
Possible exposure to communicable diseases, hazardous materials and pharmacological agents, with little likelihood of harm if established health precautions are followed.</li><li>
Occasional need to transfer organs, blood specimens and/or tissue samples from one location to another.</li><li>
Travel requiring use of air transportation, emergency ground vehicles, ground limousine service and/or driving a personal or company vehicle for extended hours including nights, holidays and weekends.</li><li>
Extended hours and travel to evaluate and manage organ referrals.</li><li>
Valid driver&rsquo;s license and reliable, insured automobile for transportation.</li><li>
Ability to move or traverse within an office, hospital and outdoors.</li><li>
Manual dexterity sufficient to operate telephones and computers.</li><li>
Frequent and prolonged use of computer screen, which may produce visual fatigue.</li><li>
Ability to accurately communicate, converse and exchange information in English over the telephone and in person.</li><li>
Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs.</li><li>
Possible exposure to communicable diseases, hazardous materials, pharmacological agent, with likelihood of harm if established health precautions are not followed.</li><li>
Physically demanding lifting, pushing and pulling of supplies, equipment and carts with little likelihood for injury if proper body mechanics and procedures are followed.</li><li>
This position is a Level 1 &ndash; High Level Exposure to Bloodborne Pathogens and TB. Employees are in a hospital setting and have direct contact with donors or donor organs and tissues through donor management, recovery and processing.</li></ul> 
At Infinite Legacy, we care about our employees' well-being, both at work and in life. That's why we offer an excellent benefits package designed to support you and your family.
Our Benefits Include:<ul><li>
Health, Dental &amp; Vision Insurance: Comprehensive coverage for you and your loved ones that offers minimal cost to the employee and extraordinarily low deductibles.</li><li>
Paid Time Off: Take the time you need to relax and recharge with ten company paid holidays and one personal day annually as well as a very generous paid time off accrual.</li><li>
401K: Plan for your future with employer contributions. Contribute to your retirement on day one of employment that is 100% vested with a 6% match.</li><li>
Life &amp; Disability Insurance: Peace of mind, no matter what happens. Infinite Legacy offers company paid life insurance, short-term disability and long-term disability</li><li>
Pet Insurance Discounts: Because your furry friends matter too! Realize significant discounts on medical care and prescriptions.</li><li>
Tuition Reimbursement: We support your growth and development with education assistance.</li></ul>
Join our team today and experience a workplace that truly values you! 
This position requires employees to be fully vaccinated and be able to provide proof.</div>

Consult Responder (EMT,Paramedic, Transplant, Organ Procurement)

Family Builders & Developers

Family Builders &amp; Developers is looking for a dedicated and proactive Recovery Officer (Female) to join our team. The role focuses on managing overdue accounts, creating effective repayment solutions, and ensuring all recovery activities comply with internal policies and regulatory standards.RESPONSIBILITIES:<ul><li>Monitor and manage outstanding client accounts while maintaining accurate records.</li><li>Reach out to clients via phone, email, and in-person meetings to initiate and follow up on recoveries.</li><li>Design and implement feasible repayment plans, ensuring client commitments are met.</li><li>Collaborate with internal legal and sales teams to address complex recovery cases.</li><li>Professionally handle client disputes concerning payments, contracts, or property matters.</li><li>Perform skip tracing to locate clients who are unresponsive or have updated contact information.</li><li>Conduct regular follow-ups and visits to encourage timely payments.</li><li>Keep detailed and updated records of all recovery actions and communications.</li><li>Provide monthly recovery updates and performance reports to management.</li></ul>REQUIREMENTS:<ul><li>Bachelor&rsquo;s degree in Commerce, Business Administration, Finance, or a related discipline.</li><li>Minimum of 3 years of experience in debt collection, client recovery, or a similar role.</li><li>Strong negotiation and interpersonal skills, particularly for sensitive discussions.</li><li>Knowledge of basic legal and procedural aspects of debt recovery.</li><li>Proficiency in MS Office (Word and Excel); familiarity with CRM systems is a plus.</li><li>Highly organized, detail-oriented, and able to work independently as well as part of a team.</li></ul>LOCATION: Near Lucky One Mall, Karachi Preference will be given to candidates residing near Lucky One Mall, Karachi, or those who can commute easily.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Recovery Officer (Female)

The Success Ventures

Join our growing team at a leading automobile dealership in I-9, Islamabad! We&rsquo;re looking for a Recovery Officer who will be responsible for managing and executing recovery operations, ensuring timely follow-ups, and maintaining healthy receivable records.Position: Recovery Officer Location: I-9, IslamabadKey Responsibilities:<ul><li>Monitor and manage overdue accounts.</li><li>Conduct follow-ups with customers and institutions for timely payments.</li><li>Coordinate with the accounts and sales teams for reconciliations.</li><li>Prepare and maintain recovery reports for management review.</li><li>Visit clients or institutions when required for collections.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Commerce, Finance, or related field (B.Com/M.Com preferred).</li><li>1&ndash;2 years of relevant experience (automobile or financial sector experience preferred).</li><li>Strong communication and negotiation skills.</li><li>Proficiency in MS Excel and reporting.</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional work environment</li><li>Growth and learning opportunities within the dealership network</li></ul>Interested candidates may share their updated CVs at careers@tsv.com.pk or walk in for an interview at our I-9 dealership office.#Hiring #RecoveryOfficer #AutomobileDealership #IslamabadJobs #FinanceJobs #CareerOpportunity #JoinOurTeamJob Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

We’re Hiring – Recovery Officer

Al Kareem City

Key Responsibilities:<ul><li>Contact clients for due and overdue installment recoveries.</li><li>Maintain recovery records &amp; update the system on daily basis.</li><li>Visit clients (when required) for payment follow-ups and settlements.</li><li>Issue payment reminders through calls, messages, and official letters.</li><li>Coordinate with Accounts &amp; Sales departments for reconciliation.</li><li>Prepare daily and monthly recovery progress reports.</li><li>Ensure professional and customer-friendly dealing at all times.</li></ul>Requirements:<ul><li>Minimum 2&ndash;5 Years Experience in Recovery / Accounts / Customer Dealing.</li><li>Experience in Real Estate / Housing Society preferred.</li><li>Strong communication and negotiation skills.</li><li>Must be responsible, disciplined, and result-oriented.</li><li>Must know basic MS Excel &amp; documentation.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Recovery officer

UPMC

<div><div>The Organ Referral Center is a small, highly specialized department within Transplant that is the hub of all transplant activity in the UPMC system and is involved in every aspect of the organ transplant process from receiving the initial organ offer until Recipients are transplanted and provides updates throughout. The candidate for the casual role ideally has experience in the Organ Referral Center.
Purpose: 
Coordinate and communicate all aspects of import organ recovery and actively provide hospital/transplant center development and professional programs. Screen and evaluate potential organs for transplantation in conjunction with the transplant surgeon. Provide organ recovery and coordination services to all transplant disciplines. 
 
Responsibilities:<ul><li>
Coordinate placement of organs between local transplant centers following United Network for Organ Sharing (UNOS) guidelines.</li><li>
Coordinate and monitor donor surgical recovery in the operating room.</li><li>
Present weekly activity at Patient Selection Committee meetings for all transplant disciplines.</li><li>
Evaluate and communicates all import organ offers.</li><li>
Request additional laboratory texting and/or donor management changes.</li><li>
Complete and maintain all data forms required for recovery and transplant services.</li><li>
Coordinate recovery process with other UPMC transplant staff members and host OPO.</li><li>
Remain updated on UNOS, AOPO and UPMC policies.</li><li>
Provide written and verbal feedback to all related persons within 72 hours of recovery and transplantation.</li><li>
Support transplant center Living Donor Program.</li><li>
Assist with development and implementation of specific professional education programs to meet transplant needs.</li><li>
Assist in the support and development of abstracts and research projects.</li><li>
Manage the UPMC-sponsored professional education.</li><li>
Support Region 2 health fairs, seminars and other programs to promote organ donation and transplantation.</li><li>
Arrange transportation of organs and/or surgical recovery trams.</li><li>
Consult and discuss organ viability with on-call transplant surgeon.</li><li>
Coordinate and communicate with all ancillary services related to recovery and transplant activity.</li><li>
Coordinate and document organ referral calls.</li></ul></div><div>
Associate's Degree in Nursing; OR Completion of a formal EMT or Surgical O.R. Technician program; OR Paramedic Certification; OR Bachelor's degree in Science and one year of related experience required, OR High school diploma and at least 3 years of work experience in organ procurement. 
 
Licensure, Certifications, and Clearances: 
 
UPMC is an Equal Opportunity Employer/Disability/Veteran</div></div>

Transplant Procurement Specialist-UPMC Montefiore

<div>Key Accountabilities
<ul><li>Handle the crisis management team through the identification, damage assessment, crisis plan activation, and recovery phases of organizational crisis, and coordinating efforts on national ones with Competent Authorities (TDRA, NCEMA, etc.) standard
</li><li>Lead EITC to fulfil the Competent Authorities business requirements such as Rapid deployment plans based on Competent Authorities (TDRA, NCEMA, etc.) directives.
</li><li>Communicate with the competitor/other operator to ensure compliance with (NATIONAL TELECOM EMERGENCY MANAGEMENT PLAN) and other requirements.
</li><li>Support in conducting DR run book workshops for the respective team members and govern DR run activities.
</li><li>Conduct Technology Disaster Resilience assessment to identify the risk/impacts, document/report the recovery priorities, and inter-dependencies to achieve the recovery time objectives.
</li><li>Contribute to establish disaster recovery testing plans and coordinates the testing of recovery support
</li><li>Ensure the readiness of the command-and-control center and summoning plan.
</li><li>Ensure periodic audit (internal &ndash; external) on du data center to meet internal and external requirement.
</li><li>Fulfil any additional requirements and tasks provided by head of information security.
</li><li>Perform set of simulations to ensure the availability of Executive and facilitate the decisions
</li><li>Ensure the safety and resilience of critical national infrastructure as per national/ international standard
</li><li>Coordinate with stakeholders to effectively track all incidents (internal &ndash; external) and prepare incidents trend analysis report to Manger for review and communication to the top management.
</li><li>Lead communications, escalations and the activation of DR procedures with respective Technology stakeholders during any crisis/disaster situation.
</li><li>Review/Update Disaster recovery procedures for Critical technology systems
</li></ul>Qualifications, experience, skills and competencies
Qualifications:
<ul><li>University graduate, Job related certificate, professional Qualification or equivalent preferred
</li></ul>Skills
<ul><li>Excellent communication skills
</li><li>Ability to work under stressful situation in a quality manner
</li><li>Ability to handle multiple activities and prioritize assigned workload
</li><li>Logical, analytical way of thinking
</li><li>Research capabilities (such as articles, books)
</li><li>Knowledge of internal du policies and procedures is an asset
</li><li>IT background is an asset
</li><li>The ability to work cooperatively with different types of personalities
</li></ul>Competencies
Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, level 3 for Band 4, level 4 for Band 3.
<ul><li>Think strategically (Level 2 of 5)
</li><li>Achieve tangible results (Level 2 of 5)
</li><li>Lead breakthrough change (Level 2 of 5)
</li><li>Exceed customer expectations (Level 2 of 5)
</li><li>Nurture, Inspire and Motivate (Level 2 of 5)
</li><li>Target win-win outcomes (Level 2 of 5)</li></ul></div>

FutureX Engineer Graduate Trainee Business Continuity (Emirati Hire Only)

Transworld Associates Pvt. Ltd

Who are we?:Transworld Home - Best internet in Pakistan with best TV services in Pakistan. Only FTTH high speed fast fiber optic internet service provider in Pakistan.Working at Transworld means embedding excellence into every work-related activity. This is a great opportunity for any individual looking to take their sales career to the next level.Major Functions:<ul><li>Collect Internet all devices, from customers who have terminated their subscription or canceled services.</li><li>Ensure all recovered devices are in good condition, per company policies.</li><li>Handle the safe equipment transport and ensure it is returned to the company's inventory system.</li><li>Accurately log the serial numbers and details of all collected devices into the CRM Portal to update the status.</li><li>Ensure that the CRM records are current with customer return confirmations, device conditions, and any additional notes (e.g., damaged, or missing items).</li><li>A basic understanding of inventory management or CRM systems is essential.</li><li>Coordinate with the Operations and Customer Support teams to ensure timely and efficient collections.</li><li>Provide regular updates on the status of device recovery and handle any outstanding issues with the relevant teams.</li><li>Design and maintain a system for tracking incentives for the recovery team based on performance metrics.</li><li>Prepare regular incentive sheets and reports, ensuring accuracy in the calculation of incentives and bonuses.</li><li>Monitor the performance of recovery agents and ensure that incentive records are up to date and reflect actual performance.</li><li>Maintain a detailed inventory of collected hardware, including serial numbers, device types, customer details, and return status.</li></ul>SKILLS REQUIREMENTS:<ul><li>Strong proficiency in Microsoft Office Suite, especially Excel, for data analysis and reporting.</li><li>Understanding of various recovery methods, techniques, and best practices.</li><li>Knowledge of relevant laws, regulations, and industry standards related to recovery operation and previous experience in a similar role (preferably in telecom, ISP, or related industries) is a plus.</li><li>Basic understanding of inventory management or CRM systems is essential.</li><li>High school diploma or equivalent; certifications in logistics or inventory management are a plus</li></ul>EXPERIENCE AND EDUCATION:<ul><li>Must have 3 years plus experience in any ISP, Telecom, or similar role.</li><li>FA/DAE (Electrical, Telecom) or above</li></ul>Why Choose Transworld?<ul><li>When you&rsquo;re with us, expect lots of support and encouragement both from your team leads and peers.</li><li>You&rsquo;ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them.</li><li>You&rsquo;ll also have limitless opportunities to explore &mdash; whether that means building up new areas of expertise or taking your career in a different direction!</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How much year of experience do you have?</li><li>What is your current salary package?</li><li>What is your expected salary package?</li><li>What is your current location?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Recovery Supervisor

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