recovery manager

Emirates NBD

<div>
 
 
 
 In line with the UAE Government&rsquo;s strategy of empowering and developing nationals, Emirates NBD Group is committed to welcoming the young generation into an innovative, modern, supportive work environment to contribute to the nation's success. We seek the best
 
 
 
 UAEN talents
 
 
 
 to join our ENBD family.
 
 
 
 
 
 
 
 
 
 
 We seek a friendly and customer-focused individual to join our financial Remediation team in
 
 
 Al Ain
 
 
 . In this role, you will be responsible for initiating and managing legal recovery actions for overdue accounts,
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 The Collection &amp; Recovery Department of Emirates NBD Bank safeguards the bank&rsquo;s asset quality by ensuring the timely recovery of overdue and defaulted financing facilities. The Legal Collections Unit within the department plays a critical role in pursuing legal remedies when amicable recovery efforts fail. All actions are guided by UAE civil laws, Central Bank regulations with a focus on ethical, fair, and professional practices across Retail portfolios.
 
 
 
 
 
 
 What You'll Do
 
 
 
 The Assistant Manager is responsible for leading and managing the team within the ENBD Financial Remediation department. This includes overseeing debit, settlements tracking, petty cash management, external lawyer and agency invoices processing, deceased insurance claims processing and ensuring all operational processes are compliant and efficient to support timely recoveries.
 
 
 
 
 
 
 Team Leadership &amp; Performance Management
 
 
 <ul>
 <li>
 Lead, mentor, and develop a team of collection officers managing accounts overdue from 1 to 180 days.
 </li>
 <li>
 Set and monitor individual and team KPIs aligned with overall collection targets.
 </li>
 <li>
 Conduct regular performance appraisals and coaching to enhance team effectiveness.
 </li>
 </ul>
 
 
 
 
 
 Portfolio Management &amp; Collection Strategy
 
 
 <ul>
 <li>
 Oversee daily operations to ensure timely follow-up on delinquent accounts.
 </li>
 <li>
 Develop and execute collection plans tailored to different customer segments and delinquency stages.
 </li>
 <li>
 Monitor portfolio aging and prioritize accounts based on risk and recovery potential.
 </li>
 </ul>
 
 
 
 
 
 Customer Engagement &amp; Negotiation
 
 
 <ul>
 <li>
 Guide the team to engage professionally and ethically with customers for repayment discussions, restructuring, or settlement offers.
 </li>
 <li>
 Personally intervene in escalated or complex cases requiring senior-level negotiation.
 </li>
 <li>
 Ensure all customer interactions comply with Central Bank Regulations and internal policies.
 </li>
 </ul>
 
 
 
 
 
 Process Compliance &amp; Governance
 
 
 <ul>
 <li>
 Ensure adherence to UAE Central Bank guidelines, regulatory requirements, and internal policies.
 </li>
 <li>
 Maintain accurate records and documentation for all collection activities.
 </li>
 <li>
 Always protect customer confidentiality and sensitive data.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Analytics
 
 
 <ul>
 <li>
 Prepare and present regular MIS reports on team performance, collection progress, and portfolio health.
 </li>
 <li>
 Analyze trends and identify bottlenecks or opportunities to improve collection effectiveness.
 </li>
 <li>
 Recommend enhancements to policies and procedures to optimize recovery rates.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Coordination
 
 
 <ul>
 <li>
 Collaborate with credit risk, legal, operations, and customer service teams to resolve cases efficiently.
 </li>
 <li>
 Support the legal team by preparing documentation for accounts that may require escalation.
 </li>
 <li>
 Support internal audits, regulatory reviews, and compliance functions with case-level documentation and updates.
 </li>
 <li>
 Ensure all legal actions are conducted in a respectful, and customer-conscious manner, maintaining the bank&rsquo;s reputation.
 </li>
 </ul>
 
 
 
 
 
 What You'll Need
 
 
 <ul>
 <li>
 UAEN with the family book.
 </li>
 <li>
 Job Location: Al Ain.
 </li>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 1&ndash;2 years of experience in team supervision or leadership.
 </li>
 <li>
 Familiarity with collection software platforms (e.g., Finnone and MS Office).
 </li>
 <li>
 Ability to interpret and apply banking concepts to legal enforcement.
 </li>
 <li>
 Skilled in preparing legal documents, reviewing contracts, and interacting with legal authorities.
 </li>
 <li>
 A proactive and customer-centric approach.
 </li>
 </ul>
 
 
 
 
 
 Bonus Points
 
 
 <ul>
 <li>
 Experience with UAE banking regulations and finance principles preferred.
 </li>
 <li>
 Available to join immediately is a plus.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 Competitive salary.
 </li>
 <li>
 Incentives based on the KPIs achieved.
 </li>
 <li>
 Health insurance.
 </li>
 <li>
 Career development opportunities.
 </li>
 <li>
 ENBD Employees' staff benefits.
 </li>
 </ul>
 
 
</div>

Assistant Manager Collections

DLF Law Group, LLC

Collections Manager &ndash; Brookfield, WI DLF Law Group, LLC, an established mid-sized collections law firm in Brookfield, Wisconsin, is seeking an experienced Collections Manager to lead and elevate our collections department. We are looking for a strategic leader to take full ownership of our collections department&mdash;driving accountability and maximizing recovery performance.This is a true management opportunity for someone who can lead an established team and help take it to the next level. You will oversee approximately 10 collections staff and 2 team leads while helping drive recovery performance, improve workflows, develop staff, and partner with firm leadership on departmental goals and results.Responsibilities include:<ul><li>Leading day-to-day collections operations</li><li>Developing and improving collection strategies and campaigns</li><li>Monitoring KPIs, productivity, and recovery trends</li><li>Coaching staff and team leads</li><li>Improving accountability, reporting, and overall department performance</li><li>Ensuring compliance with applicable laws and firm policies</li></ul>Qualifications include:<ul><li>Prior collections management or similar operational leadership experience</li><li>Strong leadership and analytical skills</li><li>Experience improving performance in a collections or receivables environment</li><li>Knowledge of collections compliance and regulatory expectations</li><li>Strong financial and operational acumen, including the ability to analyze KPIs, trends, and department performance</li><li>Ability to work effectively with internal IT and operations teams to develop, refine, and interpret reports and data</li><li>Strong technical aptitude; experience with reporting tools, data analysis, SQL, Excel, Power BI, or similar systems is a plus</li><li>Bachelor&rsquo;s degree in finance, accounting, business, or a related field preferred</li><li>Law firm or agency collections experience preferred</li></ul>Compensation and Benefits: We offer competitive compensation, benefits, and the opportunity for performance-based bonus and profit-sharing participation for the right candidate. This role offers meaningful upside for a strong leader who can make a measurable impact on department performance. This is an excellent opportunity for a strong leader who wants to make a visible impact and help shape the future of an important department.To apply, please submit your resume and a brief summary of your relevant experienceBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Brookfield, WI 53005 (Required)</li></ul>Work Location: In person

Collections Manager

800CarGuru

The Recovery Driver is responsible for safely transporting disabled, broken-down, or accident-affected vehicles from various locations to the workshop. The role requires excellent driving skills, mechanical awareness, and strong customer service, ensuring vehicles and clients are handled professionally.Key Responsibilities:<ul><li>Drive recovery vehicles to transport cars, trucks, or other vehicles safely.</li><li>Respond promptly to service calls for roadside assistance or vehicle recovery.</li><li>Assess vehicle condition and load safely onto tow trucks.</li><li>Secure vehicles using proper equipment to prevent damage during transport.</li><li>Maintain accurate records of pickups, deliveries, and service reports.</li><li>Inspect recovery vehicle for operational safety before and after trips.</li><li>Provide courteous and professional service to customers during vehicle recovery.</li><li>Adhere to traffic laws, company policies, and safety protocols.</li><li>Perform basic vehicle maintenance and report any issues to the supervisor.</li></ul>Requirements:<ul><li>Valid driver&rsquo;s license, suitable for the type of recovery vehicle.</li><li>Proven experience as a recovery driver, tow truck driver, or similar role.</li><li>Knowledge of vehicle recovery techniques and safety procedures.</li><li>Ability to operate winches, dollies, and other recovery equipment.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work flexible hours, including nights, weekends, and emergencies.</li><li>Physical fitness to handle lifting and securing vehicles.</li><li>Clean driving record with no major violations.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthApplication Question(s):<ul><li>Do you have valid driving license?</li><li>Please mention your visa status</li></ul>Work Location: In person

Recovery Driver

ATTARI GROUP OF COMPANIES (Cresent NOVA Intl)

Key Responsibilities and Duties<ul><li>Strategic Planning: Develop and implement comprehensive recovery strategies for and written-off portfolios to maximize returns.</li><li>Operational Management: Oversee day-to-day recovery, collections, and asset repossession activities.</li><li>Team Leadership: Lead, mentor, and set KPIs for recovery specialists, analysts, and call center teams to enhance productivity.</li><li>Negotiation &amp; Debt Resolution: Manage high-level negotiations with external partners, debtors, and legal counsel for effective resolution.</li><li>Compliance and Risk Management: Ensure all recovery actions adhere to financial regulations, debt collection laws, and company policies.</li><li>Reporting &amp; Analysis: Prepare weekly/monthly reports on recovery performance, projections, and progress for senior management.</li><li>Process Improvement: Identify gaps in current processes and implement improvements to increase collection rates and reduce cycle times. Indeed +8</li></ul>Required Qualifications and Skills<ul><li>Experience: 5&ndash;8+ years of experience in recovery, debt management, financial services, or real estate finance, with a proven track record of achieving targets.</li><li>Education: Bachelor&rsquo;s degree in Finance, Accounting, Business, or related fields;</li><li>Technical Skills: Proficiency in debt collection systems, data analysis tools (like MS Office/Excel), and reporting.</li><li>Soft Skills: Strong leadership, communication, negotiation, and analytical skills, with the ability to work under pressure.</li></ul>Pay: Rs40,000.00 - Rs100,000.00 per monthExperience:<ul><li>Recovery: 5 years (Preferred)</li></ul>Work Location: In person

Recovery Head (Male/Female)

Royal Swiss Auto Services

Job Summary:The Recovery Driver is responsible for safely transporting broken-down, accident-damaged, or non-operational vehicles from various locations to designated workshops or yards. The role requires excellent driving skills, basic mechanical knowledge, and strong customer service abilities.Key Responsibilities:<ul><li>Operate recovery vehicles (flatbed / tow truck) safely and efficiently.</li><li>Respond to vehicle breakdowns, accidents, or emergency recovery requests.</li><li>Load, secure, and transport vehicles without causing damage.</li><li>Inspect vehicles before and after loading to document condition.</li><li>Provide assistance to customers in a professional and courteous manner.</li><li>Ensure timely delivery of vehicles to workshops or specified locations.</li><li>Follow all traffic laws, safety regulations, and company policies.</li><li>Maintain cleanliness and basic upkeep of the recovery vehicle.</li><li>Complete job sheets, reports, and required documentation accurately.</li><li>Coordinate with dispatch and workshop teams for smooth operations.</li></ul>Requirements:<ul><li>Valid UAE driving license (Heavy Vehicle License preferred).</li><li>Proven experience as a recovery/tow truck driver (preferred).</li><li>Good knowledge of UAE roads and locations.</li><li>Basic understanding of vehicle mechanics.</li><li>Ability to work under pressure and flexible working hours (including shifts).</li><li>Good communication skills (English; Arabic is an advantage).</li><li>Physically fit and able to handle loading/unloading tasks.</li></ul>Job Type: Full-timeWork Location: In person

D Luxe Car Care

The Recovery Driver is responsible for safely transporting disabled, broken-down, or accident-affected vehicles from various locations to the workshop. The role requires excellent driving skills, mechanical awareness, and strong customer service, ensuring vehicles and clients are handled professionally.Key Responsibilities:<ul><li>Drive recovery vehicles to transport cars, trucks, or other vehicles safely.</li><li>Respond promptly to service calls for roadside assistance or vehicle recovery.</li><li>Assess vehicle condition and load safely onto tow trucks.</li><li>Secure vehicles using proper equipment to prevent damage during transport.</li><li>Maintain accurate records of pickups, deliveries, and service reports.</li><li>Inspect recovery vehicle for operational safety before and after trips.</li><li>Provide courteous and professional service to customers during vehicle recovery.</li><li>Adhere to traffic laws, company policies, and safety protocols.</li><li>Perform basic vehicle maintenance and report any issues to the supervisor.</li></ul>Requirements:<ul><li>Valid driver&rsquo;s license suitable for the type of recovery vehicle.</li><li>Proven experience as a recovery driver, tow truck driver, or similar role.</li><li>Knowledge of vehicle recovery techniques and safety procedures.</li><li>Ability to operate winches, dollies, and other recovery equipment.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work flexible hours, including nights, weekends, and emergencies.</li><li>Physical fitness to handle lifting and securing vehicles.</li><li>Clean driving record with no major violations.</li></ul>Job Type: Full-timeWork Location: In person

Hide n Seek Towing & recovery

Job Summary We are seeking a dedicated and motivated Recovery Agent to join our team. The ideal candidate will play a crucial role in assisting clients with their recovery needs, ensuring a high level of customer satisfaction while effectively managing accounts. This position requires strong communication skills, a customer-centric approach, and the ability to navigate various client interactions with professionalism and empathy.Responsibilities<ul><li>Provide exceptional customer service by addressing inquiries, resolving issues, and offering solutions tailored to client needs.</li><li>Maintain accurate records of client interactions and update account information through computerized data entry systems.</li><li>Collaborate with team members to develop strategies for effective recovery processes</li><li>Assist in training new staff members on best practices in customer support and client services.</li><li>Ensure compliance with company policies and industry regulations during all interactions.</li></ul>Experience<ul><li>Bilingual or multilingual abilities are highly desirable to better serve our diverse clientele.</li><li>Proficiency in data entry and computerized systems is essential for maintaining accurate records.</li><li>A strong commitment to providing outstanding support and building positive relationships with clients.</li></ul>Join our team as a Recovery Agent and contribute to making a difference in the lives of our clients while growing your career in a supportive environment.Job Type: Full-timePay: $62,948.00 - $69,240.00 per yearBenefits:<ul><li>Flexible schedule</li><li>On-the-job training</li></ul>Work Location: In person

Recovery Agent

Search 10000+ Recovery manager jobs near you this April. New roles added regularly across leading industries. Apply today.

10000 recovery manager jobs Near Me

Assistant Manager Collections

Collections Manager

Recovery Driver

Recovery Head (Male/Female)

Recovery Driver

Recovery Driver

Recovery Agent