recovery officer

Express Courier Link

Job OverviewWe are seeking a disciplined, confident, and result-oriented Recovery Officer (Retired Army / Navy Officer) to manage and oversee recovery operations. The ideal candidate should have a strong personality, professional conduct, and the ability to effectively communicate with clients to ensure timely recovery of outstanding payments.Key Responsibilities<ul><li>Manage and supervise recovery of outstanding payments from customers.</li><li>Conduct field visits and meetings with clients for payment follow-ups.</li><li>Maintain professional communication with defaulters and negotiate payment settlements.</li><li>Prepare and submit regular recovery reports to management.</li><li>Ensure recovery targets are achieved within the assigned timeline.</li><li>Coordinate with finance and legal departments for recovery-related matters.</li><li>Maintain discipline and professionalism while dealing with clients.</li><li>Ensure compliance with company policies and legal procedures.</li></ul>Requirements<ul><li>Retired Army or Navy Officer preferred.</li><li>Minimum 5&ndash;10 years of relevant experience in recovery, administration, or security roles.</li><li>Strong leadership and negotiation skills.</li><li>Presentable personality with good height and strong physical presence.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in the field and handle challenging situations.</li><li>Good knowledge of documentation and reporting.</li></ul>Preferred Skills<ul><li>Problem-solving ability</li><li>Strong decision-making skills</li><li>Professional attitude and discipline</li></ul>Pay: Rs1.00 - Rs2.00 per monthWork Location: In person

Recovery Officer

Walee Technologies

Location: Islamabad (On-site) I-9 Islamabad Hakeem Easy Finance is looking for a Jr. Recovery Officer to join our growing team in Islamabad. If you're passionate about helping customers, have strong communication skills, and are eager to grow in a fast-paced fintech environment, we want to hear from you!Key Responsibilities:1. Respond to customer inquiries via phone calls, resolving issues related to loan applications, disbursements, repayments, or account status.2. Make outbound calls for follow-ups, repayment reminders, and customer feedback collection.3. Guide users through the mobile application and educate them on how to use the platform effectively.4. Provide accurate, valid, and complete information by using the right methods and tools.5. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.6. Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system.7. Escalate unresolved issues to the relevant departments (tech, recovery, finance) as per standard operating procedures.8. Meet individual and team performance targets (KPIs) such as call quality, average handling time (AHT), and customer satisfaction scores.9. Adhere to data protection and confidentiality guidelines when handling customer information.Requirements:<ul><li>Fresh graduates or up to 1 year of experience in customer service or a call center environment.</li><li>Excellent written and verbal communication skills in English and/or Urdu.</li><li>Tech-savvy and comfortable using CRM tools and online platforms.</li><li>Ability to multitask and stay organized under pressure.</li><li>A positive attitude and eagerness to learn.</li></ul>Salary &amp; Benefits: PKR 40,000/month ONLYJob Type: Full-time (9AM to 6PM or 10AM to 7PM), Ramzan timings: 9AM to 4PMWork Location: In personPay: Rs40,000.00 per monthWork Location: In person

Customer Support (Recovery Officer)

Swift Property Management Services (pvt)Ltd

Dear sirI'm looking for sale coordinator and Business Development jobJob Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

Sales Coordinator and Recovery officer

Faisal Movers Express

Job OverviewWe are seeking a disciplined, confident, and result-oriented Recovery Officer (Retired Army / Navy Officer) to manage and oversee recovery operations. The ideal candidate should have a strong personality, professional conduct, and the ability to effectively communicate with clients to ensure timely recovery of outstanding payments.Key Responsibilities<ul><li>Manage and supervise recovery of outstanding payments from customers.</li><li>Conduct field visits and meetings with clients for payment follow-ups.</li><li>Maintain professional communication with defaulters and negotiate payment settlements.</li><li>Prepare and submit regular recovery reports to management.</li><li>Ensure recovery targets are achieved within the assigned timeline.</li><li>Coordinate with finance and legal departments for recovery-related matters.</li><li>Maintain discipline and professionalism while dealing with clients.</li><li>Ensure compliance with company policies and legal procedures.</li></ul>Requirements<ul><li>Retired Army or Navy Officer preferred.</li><li>Minimum 5&ndash;10 years of relevant experience in recovery, administration, or security roles.</li><li>Strong leadership and negotiation skills.</li><li>Presentable personality with good height and strong physical presence.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work in the field and handle challenging situations.</li><li>Good knowledge of documentation and reporting.</li></ul>Preferred Skills<ul><li>Problem-solving ability</li><li>Strong decision-making skills</li><li>Professional attitude and discipline</li></ul>Pay: Rs1.00 - Rs3.00 per monthWork Location: In person

Recovery Manager

Ghrasa Laboratory

Job Title: Recovery AccountantLocation: Haji Camp Peshawar Timings: 09:00 AM &ndash; 06:00 PM (Monday to Saturday) Organization:Job OverviewGLS is seeking a dedicated and results-driven Recovery Officer &ndash; Accountant to join our team at the Haji Camp Office in Peshawar. The ideal candidate will be responsible for managing customer payment recoveries through calls / visits while maintaining professionalism and strong customer relationships.Key Responsibilities<ul><li>Contact customers for payment reminders and recovery follow-ups</li><li>Handle inbound customer queries related to outstanding payments</li><li>Maintain accurate records of recovery efforts in ledger.</li><li>Negotiate payment plans and settlements where required</li><li>Follow up on overdue accounts to ensure timely collections</li><li>Coordinate with Accounts and Sales departments for reconciliation</li><li>Achieve assigned monthly recovery targets</li><li>Maintain confidentiality of customer financial information</li><li>Prepare daily, weekly, and monthly recovery reports</li></ul>Eligibility Criteria<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree in Finance preferred</li><li>1&ndash;3 years of experience in recovery, collections</li><li>Strong communication and negotiation skills</li><li>Target-oriented and result-driven mindset</li><li>Basic computer proficiency (MS Office)</li><li>Ability to handle pressure and manage difficult conversations professionally</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Professional work environment</li><li>Growth and career advancement opportunities</li><li>Performance-based incentives</li></ul>Job Type: Full-timeWork Location: In personWork Location: In person

Recovery Accountant

Job description:Location: Islamabad (On-site) I-9 Islamabad Hakeem Easy Finance is looking for a Jr. Recovery Officer to join our growing team in Islamabad. If you're passionate about helping customers, have strong communication skills, and are eager to grow in a fast-paced fintech environment, we want to hear from you!Key Responsibilities:1. Respond to customer inquiries via phone calls, resolving issues related to loan applications, disbursements, repayments, or account status.2. Make outbound calls for follow-ups, repayment reminders, and customer feedback collection.3. Guide users through the mobile application and educate them on how to use the platform effectively.4. Provide accurate, valid, and complete information by using the right methods and tools.5. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.6. Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system.7. Escalate unresolved issues to the relevant departments (tech, recovery, finance) as per standard operating procedures.8. Meet individual and team performance targets (KPIs) such as call quality, average handling time (AHT), and customer satisfaction scores.9. Adhere to data protection and confidentiality guidelines when handling customer information.Requirements:<ul><li>Fresh graduates or up to 1 year of experience in customer service or a call center environment.</li><li>Excellent written and verbal communication skills in English and/or Urdu.</li><li>Tech-savvy and comfortable using CRM tools and online platforms.</li><li>Ability to multitask and stay organized under pressure.</li><li>A positive attitude and eagerness to learn.</li></ul>Salary &amp; Benefits: PKR 40,000/month ONLYJob Type: Full-time (9AM to 6PM or 10AM to 7PM), Ramzan timings: 9AM to 4PMWork Location: In personJob Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Collection Officer (loan recovery)

Customer Service Representative

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