recovery specialist

American Credit Acceptance

<div><p><b>Description</b><br>
</p><br>
<b>Summary/Objective</b><br>
The Repo Recovery Specialist I will be responsible for researching accounts, creating manual letters, verifying accuracy of manual letters, work cease and desist accounts, work deceased accounts, assisting with repossession assignments, managing repossession invoices, processing reinstatement extensions and managing Loss Mitigation control reports. Specialists are also responsible for identifying opportunities for possible recovery through the receipt of notices.<br>
<br>
<b>Essential Functions</b><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Performs quality assurance for the processes within the Line of Business.</li><li>
Ensures the accuracy of transactions through internal control activities.</li><li>
Performs investigations to determine root cause of failures and accurate disposition and provide findings to leadership.</li><li>
Assign accounts for repossession and/or other outside action based on pre-determined parameters.</li><li>
Review cease and desist accounts to recommend for repo</li><li>
Review deceased accounts to recommend for repo</li><li>
General reporting/daily or weekly reports</li><li>
On-going review/audit of 100% of manual letters generated by assigned departments at ACA as well as samples of automated letters produced by third party vendors.</li><li>
Communication with agents/departments when issues are identified to ensure corrections required are completed and that corrective actions defined and maintained.</li><li>
Documenting activities, findings, resolutions, etc. to ensure a record of issues is maintained.</li><li>
Work directly with repossession vendors and auctions.</li><li>
Send and upload appropriate documents and forms.</li><li>
Review system codes to ensure reporting accuracy.</li><li>
May work or represent department on special projects.</li><li>
Other duties as assigned</li></ul><br>
<b>
Qualifications</b><ul><li>
Excellent problem solver, with ability to prioritize</li><li>
High School diploma or GED; or at least 1 year of collections experience required</li><li>
Adept at navigating various computer applications</li><li>
Proven ability to multi-task</li><li>
Strong attention to detail</li><li>
Excellent written and verbal communication skills</li><li>
Proven track record of successful collections</li><li>
Advanced knowledge of company products, services, policies, procedures, collections systems, and how to apply this knowledge</li></ul><b><br>
</b><br>
<b>Supervisory Responsibility</b><br>
There no Supervisor responsibilities with this role.<br>
<br>
<b>Work Environment and Physical Demands</b><br>
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.<br>
<br>
<b>Position Type/Expected Hours of Work</b><br>
This is a full-time position. Days and hours of work are Monday through Friday 8 a.m. to 5 p.m. Hours may change due to business needs.<br>
<br>
<b>Travel</b><br>
No travel is expected for this position.<br>
<br>
<b>EEO Statement</b><br>
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.<br>
<br>
<i>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</i></div>

Repo Recovery Specialist

Knowtion Health

<div><p>Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients? <b>Knowtion Health is Hiring!</b></p>
<p>A <b><i>Specialist I, Revenue Recovery Low Balance </i></b>effectively and consistently generates revenue through professional billing practices, using proper and ethical collection efforts. Knowtion Health works as an ambassador on behalf of patients to resolve outstanding hospital bills and never collects monies from patients. <b>This position is remote</b>.</p>
<p><b>Who We Are?</b></p>
<ul><li>Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.</li>
<li>Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won&rsquo;t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.</li>
<li>Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.</li>
</ul>
<p><b>Your Role Will Involve:</b></p>
<ul><li>Using the Artiva workflow management system, follow up on patient bills and claims to recover revenue from the responsible business entity. Depending on the department, the business entities may include any or all the following: commercial health insurance, governmental insurance, veteran&rsquo;s benefits, third party administrators, attorneys, motor vehicle carriers, employers and worker&rsquo;s compensation carriers</li>
<li>Analyze information to identify root cause of denied or unpaid claim and determine next steps</li>
<li>Pursue &amp; obtain information needed to overturn claim denials, including patient &amp; responsible party information, medical necessity, employer information, accident information</li>
<li>Ensure appropriate timely filing guidelines are met for maximum reimbursement</li>
<li>Escalate complex, complicated, or challenging accounts to management to ensure accounts are progressing effectively</li>
<li>Identify and discuss root cause issues with management</li>
<li>Consequence to errors in judgment are critical (HIPAA violation penalties, lost revenue for hospital client, other penalties, or fines)</li>
</ul>
<p><b>What you bring:</b></p>
<ul><li>A high level of professionalism</li>
<li>Adherence to all debt collection rules and regulations</li>
<li>Adherence to HIPAA requirements</li>
<li>Moderate computer proficiency including working knowledge of MS Excel, Word, and Outlook</li>
<li>Organization and documentation skills to ensure timely follow-up and accurate record keeping</li>
<li>Mathematical ability to calculate rates using addition, subtraction, multiplication, and division</li>
<li>Familiarity with CPT, ICD coding preferred</li>
</ul>
<p>The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.</p>
<p><b>Compensation and Benefits:</b></p>
<p>This position is remote and requires a dedicated, distraction-free workspace at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, bonus opportunities, paid holidays, 401k, and a generous PTO policy.</p>
<p>The compensation range for this position starts at $17/hour.</p>
<p>Knowtion Health gives priority to applicants located in the following states: AL, AR, AZ, CO, FL, GA, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MS, NC, NM, NV, OH, OK, PA, SC, TN, TX, VA, VT, WI, WV</p></div>

Revenue Recovery Specialist, Low Balance

Pinnacle Business Solutions

<p>Job Purpose: The Collections Manager will handle and oversee the recovery of payments from clients, ensuring timely collections, maintaining accurate records, and minimizing outstanding dues.<br/>The role requires experience in real estate or banking collections and a strong understanding of financial and regulatory practices.</p><p>Job Responsibilities: * Manage the end-to-end collections process for all client payments.<br/>* Review aging reports and follow up on overdue accounts.<br/>* Coordinate with internal teams (sales, legal, CRM) for payment resolutions.<br/>* Negotiate with clients and handle escalated collection cases.<br/>* Maintain clear and updated records of all collection activities.<br/>* Ensure compliance with RERA and company policies.<br/>* Prepare regular collection updates and MIS reports.<br/>* Work with legal advisors on dispute or recovery cases when needed.</p><p>Qualifications &amp; Skills: &bull; Education: Bachelor&rsquo;s Degree in Relevant field &bull; Experience: 2-10 years in collections, preferably in real estate or banking (credit collections)</p><ul><li>Technical Skills: Strong knowledge of collections, financial systems, and reporting tools</li><li>Soft Skills: Good communication, negotiation skills, attention to detail, and ability to work under pressure</li></ul><p>Job Type: Full-time</p><p>Pay: Rs120,000.00 - Rs200,000.00 per month</p><p>Work Location: In person</p>

Recovery / Collection Specialist

SPS Commerce

<div>Description:
<div><div><b>Who We Are</b></div><div>
Carbon6, now proudly part of SPS Commerce, is transforming the future of ecommerce. Our mission is to simplify success for online sellers by removing barriers and building an ecosystem of tools, resources, and community. Developed by expert sellers, entrepreneurs, and marketplace veterans, our solutions support businesses at every stage of their journey &mdash; from launch to global scale.</div><div>
</div><div>
In early 2025, Carbon6 was acquired by SPS Commerce, the industry&rsquo;s leading provider of cloud-based supply chain management solutions. This milestone marked a powerful evolution of our vision. Together, we&rsquo;re integrating Carbon6&rsquo;s ecommerce platform with SPS&rsquo;s vast retail network to help sellers grow more efficiently, profitably, and intelligently.</div><div>
</div><div>
As a global team across North America, Europe, and Asia, we thrive on innovation, collaboration, and continuous improvement. Whether you're building new technologies, supporting sellers, or scaling operations, you&rsquo;ll join a community that&rsquo;s shaping the future of retail and ecommerce &mdash; together.</div><div>
</div><div><b>
The Opportunity (Note: Must Work in Eastern Time Zone Hours)</b></div><div>
We are seeking an experienced Recovery Operations Specialist with a strategic vision to spearhead a key business area. This role is an exceptional opportunity for those who thrive on shaping and driving business success through innovative operational strategies. Join us in a role where your expertise and strategic insights will not only be valued but will be pivotal in driving our business forward. This position offers a unique opportunity to make a significant impact in a dynamic and evolving industry.</div></div><div><div><h3 class="jobSectionHeader"><b>
Your Impact</b></h3><ul><li><b>
Problem Solving:</b> Yes, it can get intense! You will collaborate with the recovery operations team everyday to remove roadblocks in the service delivery processes. You will use a blend of strategic insights and process knowledge to solve complex operational and automation issues; focusing on delivering top-tier performance and innovation in all aspects of the business.</li><li><b>
Customer Account Management:</b> Our customers stick with us because we ALWAYS stick with them. You will be a catalyst in this customer obsessed environment. You will lead conversations with Amazon/ clients to lay out complex data, drive negotiations, drive issue resolutions and education. Collaborate with the customer success team to enhance client engagement, identifying opportunities to maximize service delivery and client satisfaction.</li><li><b>
Process Innovation Expert:</b> Your role will involve transforming our operational processes holistically. You will leverage your analytical skills and creative thinking to develop agile short-term solutions that evolve into cutting-edge, long-term innovations.</li><li><b>
Domain Expert:</b> You have deep expertise in your sub-domain and serve as a knowledge resource across the company. You are in a constant state of learning and unlearning&mdash;acquiring insights on Amazon policies, supply chain practices, deductions, and more&mdash;and translating that knowledge into simplified, actionable resources for internal teams and customers.</li><li><b>
Operational Excellence Advocate:</b> You will champion efficiency and excellence by driving continuous improvements across operations. Your responsibility includes refining and optimizing processes to consistently raise the bar on productivity and deliver exceptional results&mdash;embedding a mindset of ongoing 1% improvements.</li><li><b>
Research &amp; Development:</b> As a domain expert, you will apply your knowledge of the process and a high degree of judgment to drive product discovery with the tech teams and build internal tooling solutions. You will also own detailed research for your portfolio of clients, providing insights and recommendations on an ongoing basis.</li></ul></div></div><div><div><h3 class="jobSectionHeader"><b>
Your Qualifications</b></h3><ul><li><b>
Operational Mindset:</b><b> </b>Exceptional track record in complex operations management and defining processes. You have an eye for detail and always raise the bar when it comes to time management and organizational skills, ensuring priorities are managed effectively.</li><li><b>
Exemplary Communication Skills:</b><b> </b>Articulate and effective communicator, capable of translating complex ideas into clear, impactful narratives. Abundant track record of stakeholder/ customer facing engagement and ability to build customer trust.</li><li><b>
Deep Dive: </b>Excel at navigating complexity with precision&mdash;combing through vast datasets to identify patterns, anomalies, and trends that others may overlook. Demonstrate strong command of secondary research, skillfully piecing together fragmented information from multiple sources to produce clear, insightful business insights.</li><li><b>
Agile &amp; Adaptable:</b> Comfortable with discomfort and change. Adapt seamlessly to evolving business landscapes, demonstrating resilience and composure in dynamic environments. Lead with a solution-oriented mindset&mdash;driving outcomes proactively rather than waiting for direction.</li><li><b>
Innovative Problem Solver:</b><b> </b>Adept at identifying and resolving challenges efficiently and effectively, maintaining seamless operations. Your insight into market trends and customer needs informs our product development, driving innovation and future growth.</li><li><b>
Systems Thinking:</b><b> </b>Aptitude for compartmentalizing concepts and ability to break them down into specifics for tech team members to understand and see how your systems work. Skilled in making informed decisions that align with long-term business objectives and account for system impacts.</li><li><b>
Amazon Vendor Central Savvy (preferred):</b> Profound expertise in POR, inbound and inventory policies, Amazon Vendor Central and use of the platform to drive strategic initiatives and business growth. Familiarity with AVS, RBS, SPS or SWAT is an added benefit.</li></ul></div></div></div>

Recovery Operations Specialist

Infinite Legacy

<div><p><b>General Job Summary:</b></p><p>
Under the general direction of the Manager, Procurement Services, or approved designee, and in accordance with all Infinite Legacy procedures, policies and Standard Operating Procedures, the Procurement Specialist 1 performs the organ back table function for local procurements, renal pulsatile perfusion, recovery of anatomical gifts for research and performs biopsies as needed.</p><p>
This individual must work in accordance with local, state and industry standards to ensure safety and quality of materials and organs/tissues. Position requires days/nights/weekends and holidays.</p><p><b>
Education and Experience:</b></p><ul><li>
College work in Biology or similar coursework is preferred.</li><li>
One year of healthcare experience in a clinical setting. Some knowledge of basic medical terminology and human anatomy.</li></ul><p><b>
Required Skills/Abilities:</b></p><ul><li>
Knowledge of basic medical terminology and human anatomy.</li><li>
Ability to define problems and resolve them quickly while managing and prioritizing deadlines.</li><li>
Valid driver&rsquo;s license, proof of insurance and be insurable under Infinite Legacy&rsquo;s master policy.</li><li>
Ability to pay attention to detail and take direction to work independently or collaboratively with key stakeholders during times of crisis or high stress.</li><li>
Excellent written, verbal, organizational and time management skills.</li><li>
Ability to utilize proper body mechanics to independently lift objects weighing in excess of 50 pounds.</li><li>
Ability to function for extended hours occasionally up to 24-hours plus and the ability to work and/or take calls seven days a week, 24 hours a day when operations require.</li><li>
Ability to travel throughout Infinite Legacy&rsquo;s Donor Service Area.</li></ul><p><b>
Duties/Responsibilities:</b></p><ul><li>
Participates in a minimum of three, 12-hour shifts per pay week. Shifts may rotate day and night to cover a 24/7/365 schedule.</li><li>
Performs the role of organ back table specialist providing support to the clinical team during the surgical recovery including, but not limited to, maintaining sterility during operating room procedures, following guidelines of UNOS for sterile and non-sterile packaging of organs the recovery of organs for the purposes of research.</li><li>
Assists with post-mortem care and final closure.</li><li>
Collaborates with the Donor Services Center staff to facilitate communication regarding organ recovery and placement.</li><li>
Collaborates with the facilities team to ensure adequate par levels for supplies.</li><li>
Participates in maintenance activities for Infinite Legacy recovery suite.</li><li>
Performs biopsies as requested.</li><li>
Participates in SurgiSLUSH creation.</li><li>
Participates in research studies when appropriate, which enhances or improves the donation process.</li><li>
Serves as a representative of Infinite Legacy when recoveries are off-site. These responsibilities include ensuring the recovery team is performing in a professional manner at all times, obtaining a recovery site, making appropriate notification to pathology or security staff and communicating with the required partners. Strict compliance with the hospital&rsquo;s identification and attire policy is a must.</li><li>
Helps train new Procurement Specialist, as needed.</li><li>
Performs renal pulsatile perfusion using appropriate machines; cannulates and places kidneys on preservation machines.</li><li>
Attends all scheduled clinical meeting days and mandatory training sessions.</li><li>
Completes office duties (i.e., data entry, file audits, equipment &amp; supply preparation and/or transportation, etc.) required as activity permits.</li><li>
Participates in self-scheduling process to ensure coverage, as determined by organizational priorities.</li><li>
Helps with training and presentations of IL partners, as needed.</li><li>
Maintains compliance with documentation and the organization&rsquo;s Standard Operating Procedures.</li><li>
Other duties as assigned.</li></ul><p></p><p><b><br>
Join Our Team &amp; Enjoy Great Benefits!</b></p><p>
At Infinite Legacy, we care about our employees' well-being, both at work and in life. That's why we offer an excellent benefits package designed to support you and your family.</p><p><b>
Our Benefits Include:</b></p><ul><li><b>
Health, Dental &amp; Vision Insurance</b>: Comprehensive coverage for you and your loved ones.</li><li><b>
Paid Time Off</b>: Take the time you need to relax and recharge.</li><li><b>
401K</b>: Plan for your future with employer contributions.</li><li><b>
Life &amp; Disability Insurance</b>: Peace of mind, no matter what happens.</li><li><b>
Pet Insurance Discounts</b>: Because your furry friends matter too!</li><li><b>
Tuition Reimbursement</b>: We support your growth and development with education assistance.</li></ul><p>
Join our team today and experience a workplace that truly values you!</p></div>

Procurement Spec 1 (EMT, Sterile Tech, Surgical Tech)

Center for Alternative Sentencing & Employment Services

<div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><b>Job Title: </b>Peer Specialist<br>
</div><div></div><div><b>Job Summary:
</b></div><div>Are you someone with lived experience in mental health and/or criminal legal systems who is passionate about helping others navigate these systems? If so, we need your help on our new Nathaniel Community Success (NCS) team at CASES! NCS is a new alternatives-to-detention/incarceration (ATD/ATI) program that serves individuals of all genders, aged 16 and older, with mental illness (including substance use problems); this program will directly help reduce the utilization of jails and prisons.<br>
</div><div></div><div>Come join our team&rsquo;s efforts to reduce the City's reliance on correctional institutions, promote justice, and help NYC achieve its goal to close Rikers Island in 2026. At CASES, we offer a comprehensive training curriculum available to all employees, as well as an ongoing organization-wide support group for Peer Specialists in all departments. We are a diverse team at CASES, and we welcome candidates of all genders, races, ethnicities, sexual orientations, and disabilities to apply.<br>
</div><div></div><div>We are seeking a Peer Specialist for our Brooklyn NCS team, who will join a multidisciplinary team comprised of a Team Leader, Forensic Clinical Case Coordinator, Forensic Case Coordinator, Substance Use Specialist, Clinical Criminal Legal Specialist, and Program Assistant. The NCS team provides clinical case management and linkage to services for mental health and medical treatment. The Peer Specialist will use their unique perspective to provide peer support to participants within the framework of the core principles of recovery and self-determination. They will facilitate participants&rsquo; utilization of community treatment services and will provide support for participants in pursuing housing, benefits, employment, and vocational services. The Peer Specialist works individually with participants and may also facilitate groups using standard curriculum.<br>
</div><div></div><div><b>Shift Hours: </b>This position is full-time Monday - Friday from 9:00 AM &ndash; 5:00 PM<br>
</div><div></div><div><b>Salary: </b>The salary for this role is $53,045 per year<br>
</div><div></div><div><b>Location Address: </b>151 Lawrence Street, Brooklyn, NY 11201. Our office is easily accessible by public transportation.<br>
<br>
</div><div><b>Workplace Flexibility: </b>Flexible &ndash; Staff have flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work.<br>
<br>
</div><div><b>What You Will Be Doing:
</b></div><ul><li>Engagement of participants enrolled in ATI services.
</li><li>Conduct outreach activities to engage client participation and reduce recidivism.
<ul><li>Conduct an immediate needs assessment and identify appropriate services (mental health substance use, education, employment self-help).
</li></ul></li><li>Collaborate with team members for case management program planning.
</li><li>Provide linkage to income support and health insurance (Medicaid).
</li><li>Delivery of gender-specific services.
</li><li>Plan and deliver case management and peer support services that address strength and risk factors for criminal recidivism.
</li><li>Understand and deliver culturally competent services.
</li><li>Knowledge of how and when to use self-disclosure as an intentional strategy to support participant engagement and recovery.
</li><li>Knowledge of how to intervene during a crisis.
</li><li>Advocacy skills &ndash; supporting participants to navigate and access housing, income support, treatment, medical care, civil legal services, self-help, and other community services and support.
</li><li>Knowledge of how to empower participants to know their rights and responsibilities and to utilize procedures to ensure their rights are protected.
</li><li>Knowledge of motivational interviewing techniques when providing services.
</li><li>Learn how to address risk factors for criminal recidivism to support participants to achieve recovery goals.
</li><li>Understand the legal framework of ATI and the compliance issues related to community supervision.
</li><li>Participate in multidisciplinary team meetings and deliver case reviews.
</li><li>Assist with Outreach and Diligent Search to help reduce recidivism.
</li><li>Documentation in electronic record that is timely, accurate, and appropriate.
</li><li>Complete participant admission into CASES&rsquo; database and complete letters and progress reports to ensure information is received by defense attorneys, judges, and prosecutors.
</li>Perform other related duties as assigned by the Team Leader, Director, or Senior Director.<br>
<li>
</li></ul></div><div></div><div><div><b>What We Are Looking For:
</b></div><ul><li>High school degree with related work experience.
</li><li>Participant or graduate of a recognized peer specialist training program, such as the Howie the Harp Peer Advocacy and Training Center Forensic Peer Specialist Program.
</li><li>Must have Peer Certification.
</li><li>Must be a mental health consumer with a history of involvement in the criminal legal system. As an individual in recovery from mental illness and substance use, the Peer must be willing to utilize their recovery experience to engage and support ATI participants.
</li><li>Strong knowledge of wellness, recovery, and self-help.
</li><li>Effective communication and written skills are essential.
</li>Proficiency with computers and databases.<br>
<li>
 </li></ul></div><div></div><div><div><b>Preferred Skills:
</b></div>Fluency in Spanish.<br>
<ul><li>
</li></ul><div></div><div><b>Employee Benefits:
</b></div><div>CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:
</div><ul><li>Medical
</li><li>Dental
</li><li>Vision
</li><li>Vacation and Paid Time Off &ndash; starting at 25 days-off annually
</li><li>12 Paid Holidays per year
</li><li>Retirement 403b Competitive matching up to 6%
</li><li>Employee Referral Program
</li>Visit www.cases.org/careers/ to learn more about benefits offered by the CASES<br>
<li>
</li></ul></div><div></div><div><b>Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position you feel you are qualified for.<br>
</b></div><div></div><div>CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.<br>
</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div><br>
<br>
This position is full-time Monday - Friday from 9:00 AM - 5:00 PM
<br>
35 hours per week</div>

Peer Specialist

<div><div><div><div><b>Job Title: </b>Peer Specialist<br>
</div><div></div><div><b>Job Summary:
</b></div><div>Are you someone with lived experience in mental health and/or criminal legal systems who is passionate about helping others navigate these systems? If so, we need your help on our new Nathaniel Community Success (NCS) team at CASES! NCS is a new alternatives-to-detention/incarceration (ATD/ATI) program that serves individuals of all genders, aged 16 and older, with mental illness (including substance use problems); this program will directly help reduce the utilization of jails and prisons.<br>
</div><div></div><div>Come join our team&rsquo;s efforts to reduce the City's reliance on correctional institutions, promote justice, and help NYC achieve its goal to close Rikers Island in 2026. At CASES, we offer a comprehensive training curriculum available to all employees, as well as an ongoing organization-wide support group for Peer Specialists in all departments. We are a diverse team at CASES, and we welcome candidates of all genders, races, ethnicities, sexual orientations, and disabilities to apply.<br>
</div><div></div><div>We are seeking a Peer Specialist for our Manhattan NCS team, who will join a multidisciplinary team comprised of a Team Leader, Forensic Clinical Case Coordinator, Forensic Case Coordinator, Substance Use Specialist, Clinical Criminal Legal Specialist, and Program Assistant. The NCS team provides clinical case management and linkage to services for mental health and medical treatment. The Peer Specialist will use their unique perspective to provide peer support to participants within the framework of the core principles of recovery and self-determination. They will facilitate participants&rsquo; utilization of community treatment services and will provide support for participants in pursuing housing, benefits, employment, and vocational services. The Peer Specialist works individually with participants and may also facilitate groups using standard curriculum.<br>
</div><div></div><div><b>Shift Hours: </b>This position is full-time Monday - Friday from 10:00 AM &ndash; 6:00 PM<br>
</div><div></div><div><b>Salary: </b>The salary for this role is $53,045 per year<br>
</div><div></div><div><b>Location Address: </b>2090 Adam Clayton Powell Jr Boulevard, New York, NY 10027. Our office is easily accessible by public transportation.<br>
<br>
</div><div><b>Workplace Flexibility: </b>Flexible &ndash; Staff have flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work.<br>
<br>
</div><div><b>What You Will Be Doing:
</b></div><ul><li>Engagement of participants enrolled in ATI services.
</li><li>Conduct outreach activities to engage client participation and reduce recidivism.
<ul><li>Conduct an immediate needs assessment and identify appropriate services (mental health substance use, education, employment self-help).
</li></ul></li></ul></div><div><ul><li>Collaborate with team members for case management program planning.
</li><li>Provide linkage to income support and health insurance (Medicaid).
</li><li>Delivery of gender-specific services.
</li><li>Plan and deliver case management and peer support services that address strength and risk factors for criminal recidivism.
</li><li>Understand and deliver culturally competent services.
</li><li>Knowledge of how and when to use self-disclosure as an intentional strategy to support participant engagement and recovery.
</li><li>Knowledge of how to intervene during a crisis.
</li><li>Advocacy skills &ndash; supporting participants to navigate and access housing, income support, treatment, medical care, civil legal services, self-help, and other community services and support.
</li><li>Knowledge of how to empower participants to know their rights and responsibilities and to utilize procedures to ensure their rights are protected.
</li><li>Knowledge of motivational interviewing techniques when providing services.
</li><li>Learn how to address risk factors for criminal recidivism to support participants to achieve recovery goals.
</li><li>Understand the legal framework of ATI and the compliance issues related to community supervision.
</li><li>Participate in multidisciplinary team meetings and deliver case reviews.
</li><li>Assist with Outreach and Diligent Search to help reduce recidivism.
</li><li>Documentation in electronic record that is timely, accurate, and appropriate.
</li><li>Complete participant admission into CASES&rsquo; database and complete letters and progress reports to ensure information is received by defense attorneys, judges, and prosecutors.
</li>Perform other related duties as assigned by the Team Leader, Director, or Senior Director.<br>
<li>
</li></ul><div></div><div><b>What We Are Looking For:
</b></div><ul><li>High school degree with related work experience.
</li><li>Participant or graduate of a recognized peer specialist training program, such as the Howie the Harp Peer Advocacy and Training Center Forensic Peer Specialist Program.
</li><li>Must have Peer Certification.
</li><li>Must be a mental health consumer with a history of involvement in the criminal legal system. As an individual in recovery from mental illness and substance use, the Peer must be willing to utilize their recovery experience to engage and support ATI participants.
</li><li>Strong knowledge of wellness, recovery, and self-help.
</li><li>Effective communication and written skills are essential.
</li>Proficiency with computers and databases.<br>
<li>
 </li></ul></div><div></div><div><div><b>Preferred Skills:
</b></div>Fluency in Spanish.<br>
<ul><li>
</li></ul><div></div><div><b>Employee Benefits:
</b></div><div>CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:
</div><ul><li>Medical
</li><li>Dental
</li><li>Vision
</li><li>Vacation and Paid Time Off &ndash; starting at 25 days-off annually
</li><li>12 Paid Holidays per year
</li><li>Retirement 403b Competitive matching up to 6%
</li><li>Employee Referral Program
</li>Visit www.cases.org/careers/ to learn more about benefits offered by the CASES<br>
<li>
</li></ul></div><div></div><div><b>Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position you feel you are qualified for.<br>
</b></div><div></div><div>CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.<br>
</div></div><br>
This position is full-time Monday - Friday from 10:00 AM - 6:00 PM
<br>
35 hours per week</div>

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