recovery support coordinator

Groups Recover Together

<div>Overview:<div></div><div><br>
At Groups, we know recovery is possible &ndash; and no one should have to do it alone. As a Job Title, you&rsquo;ll be part of a team name team helping individuals reclaim their lives through evidence-based treatment and human connection. You&rsquo;ll work in a mission-driven environment where your compassion, integrity, and drive for progress truly change lives.</div><div></div><div><br>
We&rsquo;re more than a treatment provider &ndash; we&rsquo;re a recovery community. And we&rsquo;re growing.</div><div><br>
</div><div>Join us as we transform addiction health care, one life at a time.</div><div></div><div><br>
Overview</div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Salary range:</b> $43,000-$50,000/ year *Based on experience, and education<br>
<b>Schedule:</b> Monday - Thursday 9am - 7pm
</div>Responsibilities:
<div>
What You&rsquo;ll Do</div><div></div><div><i><br>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><ul><li>
Engage in community outreach activities and education, as necessary.</li><li>
Perform other duties as assigned.</li></ul>
Qualifications:
<div>
What You&rsquo;ll Bring</div><ul><li>
High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li></ul><div></div><p><b><br>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul><div>
Why Join Groups?</div><ul><li>
Be part of a compassionate, purpose-driven team transforming addiction care through evidence-based, person-centered treatment.</li><li>
Make a tangible impact in your community, especially in areas hit hardest by the opioid crisis.</li><li>
Work in a culture that values integrity, excellence, progress, compassion, and community.</li><li>
Advance your career through our structured professional development, including 40 paid hours and $500 annually, along with clear growth pathways and ongoing mentorship.</li><li>
Access robust benefits, including medical, dental, vision, mental health, 401K, and Wellbeing Week.</li><li>
Receive training and support to deliver high-quality care&mdash;including clinical supervision and skill-building through care team training series.</li><li>
Join a mission-driven organization that embraces harm reduction, lived experience, and stigma-free care.</li><li>
Collaborate with a team that celebrates progress, shares responsibility, and cares deeply &ndash; for one another, our members, and the life-changing work we do.</li><li>
Every day, your work saves lives &ndash; and expands what&rsquo;s possible in recovery.</li></ul><div></div><div><br>
We change lives. Join us.</div></div>

Recovery Support Coordinator

<div>Overview:<div></div><p><i><br>
Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.</i></p><p><i>
Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.</i></p><p><i>
Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care&mdash;and we&rsquo;re just getting started.</i></p><div><b><i>
Groups is changing lives. Join us.</i></b></div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Schedule:</b></div><p>
Monday 10-8Tuesday 10-8Wednesday 9-7 (work from home)Thursday 9-7<br>
<br>
<b>Pay:</b> $43,000 - $45,000</p>
Responsibilities:
<div><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><br>
<div></div><ul><li><ul><li>
Engage in community outreach activities and education, as necessary.</li></ul></li><li>
Perform other duties as assigned.</li></ul><p><b>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul>
Qualifications:
<ul><li>High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li><li>
Additional minimal educational requirements vary by state, and may include:</li></ul><ul><li>
Bachelor&rsquo;s degree in related field (Virginia and Tennessee)</li><li>
Associate&rsquo;s degree with one year experience; or MHRT/C or Community Health Worker certification (Maine)</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li></ul></div>

Park Center

<p></p><div><div><div><p><b>Job Title</b></p><p><br>
Lead Recovery Support Coordinator</p></div><div><p><b><br>
Reports to:</b></p><p><br>
Permanent Supportive Housing Manager</p></div><div><p><b><br>
FLSA / WAGE</b></p><p><br>
Non-Exempt / $26.87 - $29.02 per hour</p><p><i><br>
Orig. Date</i></p><p><i><br>
May 2024</i></p></div><div><p><i><br>
Revised:</i></p></div></div><p></p><p><b><br>
JOB SUMMARY</b></p><p>
This position is an advanced practitioner of recovery support services in a Permanent Supportive Housing program model, offering both Housing First and Sober Living options. The Lead Recovery Support Coordinator will serve Park Center members as part of a recovery-oriented, housing-focused intensive case management (ICM) team.</p><p></p><p><b><br>
ESSENTIAL FUNCTIONS</b></p><p></p><ul><li><b><br>
Member Support Duties:</b><ul><li>
Engage residents in vivo utilizing a trauma lens and cultural humility to quickly establish trust and build rapport.</li><li>
Provide recovery-oriented tenancy support taking a strengths-based, person-centered approach.</li><li>
Partner with PSH members to help them achieve goals that are personally meaningful to them, extending beyond those areas traditionally addressed by clinical care.</li><li>
Support PSH members in recovery by offering experience with whole health recovery that includes addressing wellness of both mind and body.</li><li>
Provide insight into the experience of internalized stigma and how to combat it, sharing personal experience of moving from hopelessness to hope.</li><li>
Coach PSH members on independent living skills, connect with community resources, and develop systems to support sustainability.</li><li>
Encourage PSH members to engage with their community through employment, volunteering, and/or recreational/social activities.</li><li>
Assist PSH members with developing interpersonal skills to connect with their housemates and neighbors, and to expand their natural support system.</li></ul></li><li>
Create, maintain, and review documentation for agency and funding requirements within all designated deadlines.</li></ul><p></p><ul><li><b><br>
Public/Staff Relations:</b><ul><li>
Communicate with internal and external partners utilizing telephone, email, and chat.</li><li>
Communicate regularly with the Permanent Supportive Housing team to meet the needs of residents.</li><li>
Develop effective working relationships with human services organizations.</li></ul></li></ul><p></p><ul><li><b><br>
Value cultural competence and diversity</b></li></ul><ul><li>
Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.</li><li>
Take deliberate steps to increase their own cultural competency by attending trainings, events, discussions, workshops, etc.</li></ul><br>
<p></p><ul><li>
 <b>Other duties as member of the Permanent Supportive Housing team:</b><ul><li>
Attend all staff and supervision meetings.</li><li>
Assist with program events and outings.</li><li>
Participate in on-call rotation.</li><li>
Maintain schedule flexibility in the event of after-hours responsibilities.</li><li>
Maintain good attendance and inform supervisor in advance of time off.</li><li>
Complete Relias Learning courses by deadline.</li><li>
Follow all Personnel Policies and uphold Park Center&rsquo;s Code of Ethics.</li><li>
Perform all other duties assigned.</li></ul></li><li><b>
Team Lead specific duties:</b><ul><li>
Mentor and train PSH Recovery Support Coordinators on basic care management skills (i.e., documentation process and content, resources, advocacy, referrals, motivational interviewing, trauma-informed care, and harm reduction/housing first principles).</li><li>
Assist with facilitating supervision meetings with PSH Recovery Support Coordinators as necessary.</li><li>
Develop connections with community resources to provide ongoing training and education to team members to further professional development for the team.</li><li>
Serve as a resource for education/training, community resources, and fellow team members&rsquo; feedback.</li><li>
Answer team members' questions and provide additional assistance around member needs.</li><li>
Assist with completing monthly reports and pulling necessary data for reports.</li><li>
Lead team meetings and provide training as needed.</li><li>
Complete note audits as needed.</li><li>
Provide support to the Program Manager with running the day-to-day operations of the program.</li><li>
Serve as a leader at community meetings as a support for PSH Manager(s) as needed.</li></ul></li></ul><p></p><p><b><br>
QUALIFICATIONS</b></p><br>
<p></p><ul><li>
Must have at least 3 years of experience working in a peer recovery support role and/or</li></ul><p>
at least 5 years&rsquo; experience working in a human services field.</p><ul><li>
Able to demonstrate strong support competencies and ethical behaviors.</li><li>
Must have proven written and verbal communication skills and computer literacy.</li></ul><ul><li>
Bachelor&rsquo;s degree in a human services field required; 5 years&rsquo; experience in a peer support role may be substituted for college degree.</li><li>
Must have a valid Tennessee Driver&rsquo;s License.</li><li>
Must be able to show proof of personal automobile insurance.</li></ul><p></p><p><b><br>
WORKING CONDITIONS</b></p><br>
<p></p><ul><li>
Modified remote work available for this position, shared workstation in office.</li><li>
Able to operate with many distractions.</li><li>
Routine office environment.</li><li>
Able/willing to use vehicle to transport members.</li><li>
Able/willing to operate a large van/bus to transport clients.</li></ul><p></p><p><b><br>
PHYSICAL DEMANDS</b></p><br>
<p></p><ul><li>
Able to sit for long periods of time.</li><li>
Able to move or lift over ten pounds.</li></ul><p></p><p><b><br>
DISCLAIMER</b></p><p></p><p><br>
This job description is not intended to be all-inclusive, and the employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities.</p></div><p></p>

Lead Recovery Support Coordinator

<div>Overview:<div></div><p><i><br>
Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.</i></p><p><i>
Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.</i></p><p><i>
Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care&mdash;and we&rsquo;re just getting started.</i></p><div><b><i>
Groups is changing lives. Join us.</i></b></div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Compensation:</b> $43,000 - $50,000</div><div></div><div><b><br>
Schedule:</b> Mon: 9am - 7pm
<br>
Tue: 9:30am - 7:30pm<br>
Wed: 9am - 8pm<br>
Thur: 10am - 7pm - (work from home)</div>
Responsibilities:
<div><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b><br>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><br>
<div></div><ul><li><ul><li>
Engage in community outreach activities and education, as necessary.</li></ul></li><li>
Perform other duties as assigned.</li></ul><p><b>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul>
Qualifications:
<ul><li><b>Salary range:</b> $43,000-$50,000/ year *Based on experience, and education<br>
<b>Schedule:</b></li><li>
High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li><li><b>
Florida Background Screening Requirement: </b>As a condition of employment for positions providing care to vulnerable populations, the selected candidate must undergo a background screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida Law, more information regarding the screening process, requirements, and your right can be found at <b>info.flclearinghouse.com</b><b>.</b></li></ul></div>

Recovery Support Coordinator - Florida

<div>Overview:<div></div><p><i><br>
Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.</i></p><p><i>
Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.</i></p><p><i>
Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care&mdash;and we&rsquo;re just getting started.</i></p><div><b><i>
Groups is changing lives. Join us.</i></b></div><div></div><div><br>
The Recovery Support Coordinator at Groups is a vital member of the care team, working directly with members to provide recovery support services and coordinate care across clinical, social, and community settings. The Recovery Support Coordinator assists a defined panel of 160-180 members with Health-Related Social Needs (HRSN), treatment engagement, seamless care coordination, and overall member wellness throughout their recovery journey. Recovery support interventions are an integral part of our care model, driving positive member outcomes and engagement in treatment. This position reports to the Recovery Operations Supervisor and receives clinical supervision from the local clinical leadership team.</div><div></div><div><b><br>
Salary Range:</b> $43,000 - $50,000</div><p><b>
Schedule:</b> Monday: 9:00am - 8:00pm, Tuesday 9:30am - 7:30pm, Wednesday 7:30am - 5:30pm, Thursday 9:00am - 6:00pm</p>
Responsibilities:
<div><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></div><p><b>
Member Support &amp; Care Coordination</b></p><ul><li>
Collaborate with a multidisciplinary care team&mdash;including counselors, prescribers, and other cross-functional team members&mdash;to ensure the delivery of high-quality, member-centered care. This includes participation in regular interdisciplinary case conference meetings to drive care team decision making.</li><li>
Build trusted relationships with members to drive change and assist members in achieving their recovery goals through empathy, motivational interviewing, and the use of lived experience (where applicable).</li><li>
Assist members in identifying personal and treatment-related goals, providing individual coaching, coping skill support, and engagement in recovery activities.</li><li>
Support unengaged members to reengage in treatment services through intensive outreach interventions.</li><li>
Support new members by introducing them to the Groups care model and supporting them through the transition to care through outreach and engagement efforts.</li><li>
Provide in-person, virtual, and telephonic support based on member and regional needs.</li><li>
Maintain a shared caseload, collaborating with the care team to ensure coordinated service delivery and removal of barriers to care.</li><li>
Support the completion of care pathways for members who are in special populations (i.e. members at the highest risk of disengagement or a poor outcome).</li><li>
Link members to healthcare, behavioral health, social service, and community-based resources; follow up to confirm needs are met.</li><li>
Assist members in navigating practical systems such as insurance, pharmacy, housing, and transportation, empowering them to advocate for their own needs.</li><li>
Manage referrals, releases of information (ROIs), and other documentation to facilitate smooth transitions of care.</li><li>
Serve as a community connector and advocate, promoting recovery-positive language, reducing stigma, and fostering inclusion within community networks. Become an expert in local community resources and recovery networks.</li></ul><p><b><br>
Administrative &amp; Operational Support</b></p><ul><li>
Deliver outstanding customer service to members, visitors, and community partners.</li><li>
Maintain accurate, timely, and compliant documentation in the electronic health record (EHR).</li><li>
Support daily operations, including group facilitation logistics, scheduling assistance, office maintenance, and safety standards.</li><li>
Assist clinicians, providers, and members with treatment-related tasks, including prescription management, toxicology submissions, prescription coordination, appointment scheduling, and responding to member inquiries via various communication channels (phone, SMS, email, chat, etc.).</li><li>
Participate in weekly interdisciplinary team meetings and ongoing continuing education as required.</li></ul><div><b>
Other Duties &amp; Responsibilities</b> :</div><br>
<div></div><ul><li><ul><li>
Engage in community outreach activities and education, as necessary.</li></ul></li><li>
Perform other duties as assigned.</li></ul><p><b>
Knowledge, Skills, and Abilities</b><b>:</b></p><ul><li>
Strong interpersonal and communication skills, with the ability to build trust and motivate members in recovery.</li><li>
Knowledge of recovery-oriented care, harm reduction, motivational interviewing, and trauma-informed practices.</li><li>
Ability to identify and navigate and connect members to appropriate community resources and support systems.</li><li>
Excellent organizational and time-management and problem-solving skills, with the ability to handle multiple priorities.</li><li>
Ability to maintain confidentiality, professional boundaries, and a high standard of ethics.</li><li>
Proficiency in G-Suite, email, electronic medical records, and other digital tools.</li><li>
Strong problem-solving skills and adaptability in a team-based environment.</li><li>
Commitment to Groups&rsquo; mission and values, including member-centered care and recovery support.</li><li>
Ability to work evenings or flexible hours as needed.</li></ul>
Qualifications:
<ul><li>Salary range: $43,000-$50,000/ year *Based on experience, and education<br>
Schedule:</li><li>
High school diploma required; Associate&rsquo;s degree in Social Services, Human Services, Psychology, or related field preferred.</li></ul><ul><li>
Peer Support Specialist / Peer Recovery Coach certification may be preferred or required in select programs or states, if applicable.</li><li>
Minimum of two (2) years&rsquo; experience in case management, care coordination, peer support, or a related field preferred; and experience working with individuals with substance use or mental health challenges preferred.</li><li>
Experience using Electronic Health Records (EHR).</li><li>
Reliable internet access (50M download / 10M upload) and strong WiFi if working remote.</li><li>
Must meet state-specific background screening and pre-employment requirements (which may include fingerprinting, drug testing, CPR/First Aid, or health screening).</li><li>
Valid driver&rsquo;s license and access to a vehicle (if role includes community travel).</li></ul></div>

Recovery Support Coordinator - Indiana

<p></p><div><div><div><p><b>Job Title</b></p><p><br>
Recovery Support Coordinator II</p></div><div><p><b><br>
Reports to:</b></p><p><br>
Permanent Supportive Housing Supervisor</p></div><div><p><b><br>
FLSA / WAGE</b></p><p><br>
Non-Exempt / $23.71 - $25.13 per hour</p><p><i><br>
Original Date:</i></p><p><br>
October 2012</p></div><div><p><i><br>
Revised:</i></p><p><br>
May 2024</p></div></div><p></p><p><b><br>
JOB SUMMARY</b></p><p>
This position is an advanced practitioner of peer recovery support services in a Permanent Supportive Housing program model, offering both Housing First and Sober Living options. The Peer PSH Coordinator will serve Park Center members as a member of a recovery-oriented, housing-focused intensive case management (ICM) team.</p><p></p><p><b><br>
ESSENTIAL FUNCTIONS</b></p><p></p><ul><li><b><br>
Value cultural competence and diversity</b><ul><li>
Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.</li><li>
Take deliberate steps to increase their own cultural competency by attending trainings, events, discussions, workshops, etc.</li></ul></li></ul><p></p><ul><li><b><br>
Member Support Duties:</b><ul><li>
Engage residents in vivo utilizing a trauma lens and cultural humility to quickly establish trust and build rapport.</li><li>
Provide recovery-oriented tenancy support taking a strengths-based, person-centered approach.</li><li>
Partner with PSH members to help them achieve goals that are personally meaningful to them, extending beyond those areas traditionally addressed by clinical care.</li><li>
Support PSH members in recovery by offering experience with whole health recovery that includes addressing wellness of both mind and body.</li><li>
Coach PSH members on independent living skills, connect with community resources, and develop systems to support sustainability.</li><li>
Encourage PSH members to engage with their community through employment, volunteering, and/or recreational/social activities.</li><li>
Assist PSH members with developing interpersonal skills to connect with their housemates and neighbors, and to expand their natural support system.</li></ul></li><li>
Create, maintain, and review documentation for agency and funding requirements within all designated deadlines.</li></ul><p></p><ul><li><b><br>
Public/Staff Relations:</b><ul><li>
Communicate with internal and external partners utilizing telephone, email, and chat.</li><li>
Communicate regularly with the Permanent Supportive Housing team to meet the needs of residents.</li><li>
Develop effective working relationships with human services organizations.</li></ul></li></ul><p></p><ul><li><b><br>
Value cultural competence and diversity</b></li></ul><ul><li>
Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.</li><li>
Take deliberate steps to increase own cultural competency by attending trainings, events, discussions, workshops, etc.</li></ul><br>
<p></p><ul><li>
 <b>Other duties as member of the Permanent Supportive Housing team:</b><ul><li>
Attend all staff and supervision meetings.</li><li>
Assist with program events and outings.</li><li>
Participate in on-call rotation.</li><li>
Maintain schedule flexibility in the event of after-hours responsibilities.</li><li>
Maintain good attendance and inform supervisor in advance of time off.</li><li>
Complete Relias Learning courses by deadline.</li><li>
Follow all Personnel Policies and uphold Park Center&rsquo;s Code of Ethics.</li><li>
Perform all other duties assigned.</li></ul></li></ul><p></p><p><b><br>
QUALIFICATIONS</b></p><br>
<p></p><ul><li>
Must have at least 3 years&rsquo; experience working in a human services field.</li><li>
Able to demonstrate strong recovery support competencies and ethical behaviors.</li></ul><ul><li>
Must have proven written and verbal communication skills and computer literacy.</li><li>
Bachelor&rsquo;s degree in a human services field required, Social Work preferred (BSW).</li><li>
Master&rsquo;s degree in a human services field preferred, Social Work preferred (MSW).</li><li>
Must have a valid Tennessee Driver&rsquo;s License.</li><li>
Must be able to show proof of personal automobile insurance.</li></ul><p></p><p><b><br>
WORKING CONDITIONS</b></p><br>
<p></p><ul><li>
Modified remote work available for this position, shared workstation in office.</li><li>
Able to operate with many distractions.</li><li>
Routine office environment.</li><li>
Able/willing to use vehicle to transport members.</li><li>
Able/willing to operate a large van/bus to transport clients.</li></ul><p></p><p><b><br>
PHYSICAL DEMANDS</b></p><br>
<p></p><ul><li>
The ability to communicate effectively in written and oral form.</li><li>
The ability to navigate stairs and uneven terrain.</li><li>
The ability to operate with many distractions.</li><li>
The ability to use vehicle to travel to different sites.</li></ul><p></p><p><i><br>
The physical demands described here are representative of those that must be met by any employee to perform the essential functions of their job at Park Center. Reasonable accommodations, physical or otherwise, may be made to enable individuals with disabilities to perform essential functions.</i></p><p></p><p><b><br>
DIRECT REPORTS</b></p><ul><li>
This position has no direct reports.</li></ul><p></p><p><b><br>
WORK LOCATION</b></p><ul><li>
Hybrid: field work in Nashville, TN, shared office space, remote office capability</li></ul><p></p><p><b><br>
DISCLAIMER</b></p><p>
This job description is not intended to be all-inclusive, and the employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities.</p></div><p></p>

PSH Recovery Support Coordinator II

COMMUNITY CARE CENTER

<div><b>Company Description</b><br>
<ul><li><b>
Start Date:</b> ASAP, we have a new employee orientation class starting soon<ul><li><b>
Orientation Note</b>: Our New Employee Orientations are held every other Wednesday, starting at 10:30am. You will need to attend the full day.</li></ul></li><li><b>
Hourly Wage:</b> $19.80</li><li><b>
Shift:</b> Part-time 8 hour shifts; Days part-time is 2-3 shifts per week with an every other weekend rotation</li><li><b>
Schedule:</b> 7am-3pm, with an every-other weekend rotation<ul><li>
Part Time will require: 2-3 shifts per week PLUS every other weekend</li></ul></li></ul><p></p><p><b><br>
Community Care Center</b> is a 200-bed skilled nursing facility in the Bronzeville Park neighborhood, dedicated to providing high-quality care to older adults and the behavioral health population. Our residents come to us following hospitalization, illness, or because they need ongoing support related to dementia or chronic psychological conditions.</p><p></p><p><br>
Clinical care at <b>Community Care Center </b>is resident-centered and team-driven. Nurses, therapists, social services, and support staff <b>work closely together</b> to promote recovery, maintain function, and preserve dignity. We focus on safe transitions of care, individualized treatment plans, and meaningful outcomes for each resident.</p><p></p><p><br>
At <b>Community Care Center</b>, clinicians are respected as professionals. <b>Your voice matters, your clinical judgment is valued, and your work directly impacts patient outcomes every day.</b></p><p></p><p><b><br>
Why Clinicians Choose Community Care Center in Bronzeville Park</b></p><p><b>
Collaborative care environment</b> &mdash; strong teamwork across nursing, therapy, and social services</p><p><b>
❤️</b><b> Purpose-driven work </b>&mdash; make a real impact in rehab, memory care, and long-term support</p><p><b>
Clinical focus on outcomes </b>&mdash; patient safety, quality measures, and individualized care</p><p><b>
Supportive leadership</b> &mdash; accessible leaders who understand clinical realities</p><ul><li><b>️</b><b> Professional respect </b>&mdash; your skills, experience, and compassion are valued</li></ul><p></p><p><br>
If you&rsquo;re a compassionate professional who values connection, teamwork, and purpose, <b>Community Care Center</b> is where you belong.</p><b><br>
Job Description</b><p><b><br>
Psychiatric Rehabilitation Services Coordinator (PRSC) &mdash; Make Recovery Possible</b></p><p>
Working in behavioral health offers a level of purpose few careers can match. As a Psychiatric Rehabilitation Services Coordinator (PRSC), you will support adults on their recovery journey, helping them build skills, regain confidence, and move toward greater independence.</p><p><b>
Every day, you&rsquo;ll see progress that matters.</b></p><p></p><p><b><br>
What You Will Do</b></p><ul><li>
Provide <b>group and individual</b> psychiatric rehabilitation services</li><li>
Deliver <b>case management</b> support to adults with a history of psychiatric hospitalizations</li><li>
Help residents build daily living, coping, and social skills</li><li>
Develop and carry out <b>therapeutic interventions</b> focused on long-term stability</li><li>
Collaborate with an <b>interdisciplinary care team</b> to support individualized recovery plans</li><li>
Document services and progress according to program and regulatory requirements</li></ul><p></p><p><b><br>
Why You&rsquo;ll Love This Role</b></p><ul><li>
Meaningful work that supports hope, healing, and independence</li><li>
Strong <b>team collaboration</b> in a supportive behavioral health environment</li><li>
Opportunity to <b>build deep connections</b> with residents and see real progress</li><li><b>
Stable role </b>with professional growth opportunities</li></ul><p></p><p><br>
Ready to do work that truly changes lives?<br>
Apply today and help individuals move forward in their recovery journey.</p><b><br>
Qualifications</b><p><b><br>
Psychiatric Rehabilitation Services Coordinator (PRSC)</b>: officially we title this job a PRSC, but in other centers it may be called a Psychosocial Rehabilitation Services Coordinator, Psychiatric Rehab Specialist, Behavioral Health Program Coordinator, or Behavioral or Mental Health Professional (MHP).</p><p><b>
What we need from you</b>:</p><ul><li>
Prior experience as a PRSC or mental health professional in a licensed nursing home, intermediate care facility, or specialized mental health rehab facility is <b>strongly preferred</b></li><li><b>
Bachelor&rsquo;s Degree</b> in a human services field (including but not limited to sociology, special education, rehabilitation counseling or psychology) <b>and</b> have <b>a minimum of 1 year</b> of supervised experience in mental health or human services.</li><li>
Experience with Point Click Care (PCC) is ideal, but not required</li></ul><p></p><p><b><br>
No two days are the same, and the work you do is noticed and appreciated by everyone.</b></p><b><br>
Additional Information</b><p><br>
Note: This overview/Ad is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. More information will be disclosed during your interview and on the formal Job Description.</p><p></p><p><br>
This center is managed by TRANSITIONAL CARE MANAGEMENT. We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL &amp; the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers.</p><p>
Each center is unique; offering you a variety of long-term career opportunities.</p></div>

Psychiatric Rehabilitation Services Coordinator (PRSC) Part-time Day Shift

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Psychiatric Rehabilitation Services Coordinator (PRSC) Part-time Day Shift