reference data analyst

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Reference Data Analyst, NCT
 
 
 
 
 Location: Jaipur, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 Operational Reference Data Services (ORDS) function comprises of Client Data, Tax &amp; Regulatory teams (including Instrument Reference Data). Responsible for providing operational services across the Global Markets and Corporate Investment Banking (CIB) clients globally, which enable client business, regulatory and tax compliance, protect against client lifecycle risk and drive-up data standards within the firm. The ORDS function is focused on driving compliance within operation, which has a significant impact on how we perform on-boarding and KYC of our customers, maintenance of client accounts and downstream operations.
 </li>
 <li>
 Operations teams provides support for all Deutsche Bank&rsquo;s businesses to enable them to deliver transactions and manage clients. Our people work in established global financial centres to name a few London, New York, Frankfurt and Singapore, as well as specialist development and service centres in locations including Bucharest, Moscow, Pune, Dublin and Cary.
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 <ul>
 <li>
 Payments &ndash;As a team member here you will be responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Bank&rsquo;s internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution.
 </li>
 <li>
 Reconciliation Production Operator: As a member in this team, you will be responsible for developing operating level agreements and ensuring that they&rsquo;re in line with overall business service level agreements. The tasks involved will be Executing/Booking the Prime Brokerage Equity clean cash Payments for PB clients, Inventory management of the stock across markets, Reconciliation of the Nostro breaks across markets, Risk Reporting of High values.
 </li>
 <li>
 Settlement: You are expected to perform pre and post settlement tasks under Derivative Settlements (across Asset Classes). Analyst will be responsible to ensure that all tasks assigned to the team are done accurately and all the exceptions items are followed up to resolution. In addition to the daily BAU Analyst will also participate in projects, group initiatives and UAT tests and training Collateral management Operator: You would be part of a team, which is responsible for the day-today Collateral Reconciliation and Dispute Resolution. The individual will take an active role in working with Collateral Management colleagues globally, operations colleagues, risk management and front office traders &amp; sales to ensure that the firm's exposure to its clients and counterparties are properly monitored on a daily basis.
 </li>
 <li>
 Treasury: Understand the Trade life cycle and manage work effectively along the Trade life cycle from trade capture till settlements for every transaction. Responsible to carry out daily tasks effectively, efficiently, and accurately &ndash; given any incorrect processing exposes the Bank to financial risk and, importantly, great Regulatory risks. Responsible for regulatory reporting, where necessary, and as and when required.
 </li>
 <li>
 Trade Finance: Handle processing of Collections, Letter of credit as part of trade operation team in Trade center, to meet agreed customer service level agreements and review outstanding transactions.
 </li>
 <li>
 Client Lifecycle &ndash; Onboarding, offboarding clients, ensuring know your customer requirements are met, periodic reviews of clients depending on risk and value.
 </li>
 <li>
 Messaging &amp; Embargo Filtering - Responsible for the appropriate review, confirmation and decision taking on stopped transaction messages to confirm mismatches for release from the transaction filtering process in line with applicable Sanction regulations and the Bank&rsquo;s policies and procedures.
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 Ensure processes are performed as per defined Key Operating Procedures
 </li>
 <li>
 Escalate unusual activity (e.g., high value payments or breaks)
 </li>
 <li>
 Be aware of risks attached to the processes and escalation of potential risks to supervisors.
 </li>
 <li>
 Contribute to intra and end of day monitoring of process checkpoints (to Investigate and provide guidance on issues experienced by the team members)
 </li>
 <li>
 Establish good level of understanding of connectivity from a process and system perspective.
 </li>
 <li>
 Communicate with the stakeholders to share any process specific updates or to escalate any issues.
 </li>
 <li>
 Identify and use Key Risk Indicators (measurable characteristics of a business process) and coordinate appropriate and regular management reporting.
 </li>
 <li>
 Research, recommend and implement process improvements where appropriate e.g., following.
 </li>
 <li>
 market practice developments, errors or in the case of inefficient or volume sensitive processes
 
 
 
 </li>
 </ul>
 
 Education/ Qualification
 
 
 
 <ul>
 <li>
 2025 Graduates &ndash; B Com / BBA with 7 CGPA and above in graduation (till date) with no active backlogs
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.html
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Reference Data Analyst, NCT

NatWest Group

<div>Join us as a Markets Data Management Analyst<ul><li>
In this role, you&rsquo;ll work on the static setup and maintenance of clients and standard settlement instructions</li><li>
As a Markets Data Management Analyst, we&rsquo;ll expect you to act as a point of contact for queries, requests and the facilitation of on-boarding and trade execution for clients</li><li>
You&rsquo;ll be working in partnership with internal and external stakeholders, allowing you to hone your communication skills and gain great exposure for your work</li><li>
We're offering this role ar senior analyst level</li></ul><h2 class="jobSectionHeader">
What you'll do</h2>
You&rsquo;ll make sure that clear and unambiguous roles and responsibilities are agreed and seek out opportunities to engage with new and existing functions and learn new skills. We&rsquo;ll look to you to make sure that your stakeholders fully understand the global reference data strategy and agenda. And, you&rsquo;ll be managing the expectations of internal support functions with insight into client requirements and the development of business.
Your responsibilities will include:<ul><li>
Maintaining an understanding of front-to-back client life cycle</li><li>
Suggesting areas of improvement for daily processing and escalating these appropriately</li><li>
Formulating plans, that are delivered in-line with agreed risk, cost and time requirements</li><li>
Acting as a point of contact for static data queries and requests</li><li>
Driving the development, implementation and regular review of policies and procedures and ensuring colleagues have adequate awareness and training</li></ul><h2 class="jobSectionHeader">
The skills you'll need</h2>
We&rsquo;ll expect you to have strong experience in the financial services industry, with a specialism in reference data, client on-boarding or client exits. You&rsquo;ll need to have excellent analytical skills, with a structured and methodical approach when investigating data issues. Crucially, you&rsquo;ll have the ability to thrive in a fast-paced and rapidly evolving and changing environment.
You&rsquo;ll also need:<ul><li>
Experience in Swift Payments for FX, Fixed Income and derivatives products</li><li>
Excellent communication and presentation skills</li><li>
Strong interpersonal skills with the ability to build, maintain and enhance relationships at all levels</li><li>
Good Microsoft Office Excel, Word and PowerPoint skills</li></ul></div>

Markets Data Management Analyst, Swift Payments

Citi

<div>Come and join our Client Onboarding team in Bahrain!
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your strong knowledge in FX Market and your skills in Excel, communication, problem-solving, communication, leadership and organization skills.
By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Client Onboarding Senior Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. 
 
What you&rsquo;ll do:<ul><li>
Responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer/product data details and settlement instructions across a variety of systems remain up to date.</li><li>
Liaises with other operational teams globally to ensure that a globally consistent model is followed with respect to this critical reference data.</li><li>
Ensures that statutory and regulatory obligations are met when new relationships with clients product/pricing sets are established.</li><li>
Verifies all details of the client/product from a regulatory and control perspective for Institutional Client Accounts</li><li>
Serves as escalation point for issues and complex processing.</li><li>
Involved in key projects for unit.</li><li>
Delivers daily project work and escalation management, routine and defined tasks, while developing knowledge of the broader context in which work is being performed.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
What we&rsquo;ll need from you:<ul><li>
2-5 years of relevant experience</li><li>
Bachelor&rsquo;s/University degree or equivalent experience</li><li>
Good awareness of client needs/expectations</li><li>
MS Excel knowledge</li><li>
Demonstrated teamwork, communication, problem solving and organization skills.</li><li>
Issue tracking and reporting using tools</li></ul>
What we can offer you:
By joining Citi Bahrain, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary and benefits that support you to be well, live well and save well.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
#LI-KS1
-
Job Family Group:
Operations - Services
-
Job Family:
Reference Data Services
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Client Onboarding Senior Analyst

S&P Global

About the Role: 
Grade Level (for internal use): 07
 
The Team: 
S&P’s Loan Reference Data product services internal clients as well as external clients and is focused on providing loan data and tracking to be used in the broader marketplace.
 
The Impact: 
Loan Reference Data (LRD) Operations is a liaison between clients, S&P Global WSOWeb, S&P Global WSOData and S&P Global Loan Pricing. The team analyzes, handles, and organizes all the initial data deal setup. S&P currently has an opening for a Loan Reference Data Analyst to assist with the day-to-day operations of the business. The role also includes enhancing existing practices and alternatives to ensure smooth delivery of data. The successful candidate will work closely with colleagues globally in Gurgaon, Noida, Kuala Lumpur, Dallas, New York, Manchester, and London.
 
Responsibilities: 
Analyze all aspects of the new deal closing, credit agreements, amendments, and restructures
 Process data, manage exceptions, creation of new assets, and interact with clients
 Create new loans in S&P Global WSOData and set up current contracts and amortization schedules
 Create new assets in S&P Global WSOWeb (Bonds, CDS, ABS, Equities)
 Review and recommend changes to policies and procedures to improve data and auditing
 Maintain documentation library by requesting and updating documents
 Manage all loan identifiers
 Perform ad hoc reporting, analysis, and investigate issues providing explanations and interpretation
 Protect the business through documentation, policies and procedures, metrics, and data validations
 Interact with appropriate individual/entities to gather all pertinent information to reflect the accuracy of the referential data
 Provide quality assurance checks on credit data
 Additional ad hoc responsibilities within the team
 
What We’re Looking For:Basic Required Qualifications: 
Bachelor’s degree/Post Graduate or equivalent in Finance, Economics, Computer or Business preferred but not required
 Strong data analysis skills, ability to query and analyze large volumes of financial data
 Work in fast paced environment with the ability to multitask
 Must be able to document processes thoroughly and be well organized
 Detail oriented and shows initiative
 Ability to work well individually, as well as in a global team environment; capable of operating within our team and across other teams.
 Advanced Excel skills, working knowledge with MS Office, Access Database and SQL query a plus
 General knowledge of syndicated loan market, credit agreements, Moody’s and S&P corporate rating structure and methodology is a plus
 
About S&P Global Market Intelligence
 
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
For more information, visit www.spglobal.com/marketintelligence .
 
What’s In It For You?
 
Our Mission: 
Advancing Essential Intelligence.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- OPRTON203 - Entry Professional (EEO Job Group)
 
Job ID: 322624
 Posted On: 2025-12-30
 Location: Gurugram, Haryana, India

Research Analyst I

<div>The Reference Data Services Rep 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures. 
 
Responsibilities:<ul><li>
Performs on-going maintenance/refresh of existing customer data</li><li>
Performs on-going set up and maintenance of settlement instructions in a variety of internal applications;</li><li>
Interacts daily with global operation teams to ensure timely update of all settlement instructions</li><li>
Actively monitors settlement rates to ensure instructions are being updated correctly</li><li>
Liaises with other operations teams globally to ensure settlement instruction (SSI) is correctly and timely added to accounts , where possible, in response prior to trading or confirmation activity</li><li>
Directly sources settlement instruction from Clients in response to reference data refresh requirements, trade exception processing, cancel and correct data, requests received via the in house workflow tool.</li><li>
Delivers of reference data remediation projects as requested by management</li><li>
Oversight of offshore vendor activity</li><li>
Complete all mandatory reports in a timely manner and to required standard</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
Qualifications:<ul><li>
2-4 years relevant experience</li><li>
Knowledge of SSI data; and familiarity with external products and services that add value to client and account data management.</li><li>
Knowledge of end to end trade flow across multiple products</li><li>
High School diploma or equivalent</li><li>
Must be residing or based in Gurgaon and willing to work in night shift</li></ul>
-
Job Family Group:
Operations - Services
-
Job Family:
Reference Data Services
-
Time Type:
Full time
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Reference Data Services Rep

Bayut KSA - بيوت السعودية

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 
 
 The Associate Data Analyst
 
 supports the business by analyzing large datasets, building BI dashboards, defining KPIs, and delivering accurate reports using SQL, Python, Excel, and visualization tools. The role involves validating data, supporting cross-project analysis, running A/B tests, and ensuring high data quality to guide decision-making. Ideal candidates have 1 year of data analysis experience, strong technical skills, and thrive in a fast-paced, analytical environment.
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 ● Accessing data, constructing and manipulating large datasets to support planned analyses, using SQL, Python and similar tools
 
 
 ● Designing and developing BI dashboards using Sisense or similar tools (Tableau, PowerBI, DataStudio) for various organizational metrics and indicators using best practices and industry standards in finance, sales, inventory, and other areas
 
 
 ● Help with defining KPIs metrics and drive the data governance through standardisation and communication
 
 
 ● Extract data and share it with stakeholders using Dashboards/Reports or Google Sheets
 
 
 ● Develop analysis and reporting capabilities; monitor performance and quality control plans to identify improvements.
 
 
 ● Adapt at queries, report writing and presenting findings
 
 
 ● Research and validation of entity data using appropriate internal and external data sources
 
 
 ● Liaising and analysis across projects within the Reference Data environment
 
 
 ● Analysis, specification, testing and implementation of interfaces, workflow solutions, and reference data solutions - An example would be regression testing systems ahead of upgrades
 
 
 ● Participate in the design, implementation and interpretation of experiments/trials for continuous refinement of on-going strategies
 
 
 ● Responsible for data quality and timely delivery of reports that make common business sense
 
 
 ● Understand business model and user funnels to identify required step changes for product growth
 
 
 ● Plan, execute, and analyze A/B test experiments to inform product strategy
 
 
 
 
 Requirements
 
 
 
 
 
 Qualifications
 
 
 
 ● Bachelor's degree in statistics, mathematics, computer science, or related field.
 
 
 Masters is a plus.
 
 
 ● 1 year experience working as Data Analyst
 
 
 ● Proficient in SQL
 
 
 ● Good with Microsoft Excel
 
 
 ● Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc).
 
 
 ● Excellent verbal and written communication.
 
 
 ● Strong problem solving skills.
 
 
 
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards &amp; Recognition
 </li>
 <li>
 Learning &amp; Development
 
 </li>
 </ul>
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #KSABayut
 
</div>

Associate Data Analyst

IntelePeer

<div>About IntelePeer.ai:
IntelePeer delivers rapidly deployable communications solutions for an always connected world. Our Conversational AI Platform instantly improves your customers&rsquo; communications experience. IntelePeer provides industry leading time-to-value with Agentic AI solutions that work seamlessly with your infrastructure. Our no-code templates, low-code, co-creation, and developer API options provide you with simple, easy-to-use tools that can be utilized by anyone.
Job Summary:
We are seeking a strategic and passionate Director of Customer Marketing to lead our global customer advocacy and reference initiatives. This role is critical in building and nurturing relationships with our most valued customers to amplify their voices across thought leadership, public relations, analyst relations, and marketing channels. You will be responsible for identifying, engaging, and tracking customer advocates to support a wide range of activities including case studies, video testimonials, speaking engagements, media interviews, and analyst briefings. Your work will directly influence brand perception, market credibility, and pipeline acceleration, and be measured for Influenced Pipeline: % of pipeline touched by advocacy; Reference Utilization: # of reference activities per quarter; Conversion Lift: Win rate for deals with advocacy vs. Without; and Customer Engagement: Advocacy participation rate. 
Responsibilities:<ul><li>
Develop and execute a comprehensive customer advocacy strategy aligned with corporate marketing goals (e.g., Customer Advisory Boards).</li><li>
Build and manage a scalable reference program that identifies and nurtures customer champions in partnership with Sales and Implementation teams.</li><li>
Maintain a dynamic database of customer advocates and track engagement across campaigns and channels using Salesforce and other advocacy platforms.</li></ul><ul><li>
Content &amp; Storytelling<ul><li>
Collaborate with content, PR, and AR teams to produce compelling customer stories, case studies, and video testimonials.</li><li>
Source customers for participation in webinars, events, and analyst briefings.</li></ul></li><li>
Cross-Functional Collaboration<ul><li>
Partner with Sales, Customer Success, and Product teams to identify potential advocates and ensure alignment on messaging.</li><li>
Work closely with PR and AR teams to secure customer participation in media and analyst opportunities.</li></ul></li><li>
Measurement &amp; Reporting<ul><li>
Define KPIs and track the impact of advocacy activities on brand awareness, media coverage, analyst perception, and pipeline influence.</li><li>
Provide regular reporting and insights to senior leadership using Salesforce and other analytics tools.</li></ul></li></ul>
Required Qualifications<ul><li> 8&ndash;10 years of direct experience in customer advocacy, reference programs, or customer marketing.</li><li> Proven success in building and scaling global advocacy programs.</li><li> Strong storytelling skills and experience producing customer-facing content.</li><li> Excellent relationship building and communication skills.</li><li> Experience with advocacy platforms (e.g., ReferenceView).</li><li> Must have experience in both healthcare and enterprise environments.</li><li> Salesforce experience is required.</li><li> Ability to manage multiple projects and stakeholders in a fast-paced environment.</li></ul>
Education &amp; Experience:
Bachelors Degree in Marketing or Business. Masters a plus
Competencies:
Physical Requirements:<ul><li>
Sedentary work lifting no more than 10 pounds.</li><li>
Occasional lifting, carrying, and standing.</li><li>
Frequent hand/eye coordination to operate office equipment.</li><li>
Vision sufficient to read computer screens, reports, and related department documents.</li><li>
Dexterity to operate computer keyboards and other related office equipment.</li><li>
Endurance sufficient to sit and work at a computer for extended periods of time.</li><li>
Frequent speech communication and hearing.</li></ul> 
Why you'll love it here:<ul><li>
Unlimited Vacation for exempt employees</li><li>
Paid Holidays</li><li>
Competitive medical, dental &amp; vision insurance for employees and their dependents</li><li>
401K Retirement Plan</li><li>
Stock Options</li><li>
Company-paid life insurance</li><li>
Health &amp; Flexible Savings Accounts</li><li>
Cell phone, gym, and internet reimbursement</li><li>
Paid Parental Leave</li><li>
Tuition Reimbursement</li><li>
Employee Assistance Program (EAP)</li><li>
Free snacks (Denver, and or Fort Lauderdale)</li><li>
Fun events (virtual and in-person)</li></ul> 
Applicants must be authorized to work for any employer in the U.S. 
We are unable to sponsor or take over sponsorship of an employment visa at this time.
Any requests to exercise your rights as a data subject under GDPR should be submitted to infosec@intelepeer.com for prompt processing. Please refer to our Privacy Policy (at www.intelepeer.com/privacy/intelepeer-privacy-policy) for any questions on how IntelePeer complies with GDPR.
For California residents only: Please refer to the link below for IntelePeer&rsquo;s Applicant CCPA Privacy Notice. https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/
IntelePeer participates in E-Verify. 
At IntelePeer, we value diversity and are proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status. 
We strive to provide reasonable accommodations to applicants and employees with disabilities to support them in performing the essential functions of their roles.
If you have any questions or need assistance, please contact our Director of Recruiting.</div>

Director of Customer Marketing

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