referral specialist

Caring Senior Service

<div><h2 class="jobSectionHeader"><b>Caring Senior Service of Georgetown | Community Outreach &amp; Referral Specialist</b></h2>
<h3 class="jobSectionHeader"><b>Build Relationships. Drive GroCaringwth. Change Lives.</b></h3>
<p>Are you a relationship-driven professional who thrives in the community and wants your work to truly matter?</p>
<p>At <b>Caring Senior Service of Georgetown</b>, we help seniors remain independent, safe, and comfortable at home. As we continue to grow across <b>Georgetown, Killeen, Belton, and Temple</b>, we're looking for a high-energy <b>Community Outreach &amp; Referral Specialist</b> to expand our local presence and build trusted referral partnerships.</p>
<p>This is more than a sales role &mdash; it's an opportunity to become a recognized leader and connector in the senior care community.</p>
<h2 class="jobSectionHeader"><b>Why This Role Is Different:</b></h2>
 <ul><li>You're not selling a product &mdash; you're offering peace of mind to families</li><li>
You'll have autonomy to build and execute your outreach strategy</li><li>
You'll be backed by a compassionate, mission-driven care team</li><li>
You'll represent a respected, nationally recognized home care brand</li></ul>
<h2 class="jobSectionHeader"><b>What You'll Do:</b></h2>
<p>As the face of our agency in the community, you will:</p>
<ul><li>Develop and execute strategic outreach plans that generate consistent, high-quality referrals</li><li>
Build strong relationships with hospitals, rehab facilities, physician offices, senior centers, assisted living communities, and local organizations</li><li>
Represent the agency at networking events, health fairs, and community engagements</li><li>
Track referral activity and growth metrics in our CRM</li><li>
Collaborate with our care team to ensure a seamless, exceptional client experience</li><li>
Meet and exceed referral and growth goals</li></ul>
<h2 class="jobSectionHeader"><b>Who Thrives in This Role:</b></h2>
<p>This position is ideal for someone who:</p>
<ul><li><b>Has experience in healthcare sales, home health, hospice, senior living, or medical outreach</b></li><li>
Enjoys face-to-face networking and relationship-based business development</li><li>
Is confident, polished, and highly professional</li><li>
Is self-motivated and results-driven</li><li>
Wants to be part of a growing organization with leadership opportunities</li></ul>
<h2 class="jobSectionHeader"><b>Requirements:</b></h2>
<ul><li><b>Experience in healthcare sales, outreach, business development, or community relations</b></li><li>
Valid Texas driver's license and clean driving record</li><li>
Willingness to travel throughout Georgetown, Killeen, Belton, and Temple</li><li>
Strong organizational skills and follow-through</li></ul>
<h2 class="jobSectionHeader"><b>Compensation &amp; Benefits:</b></h2>
<ul><li><b>Competitive base salary + commission</b></li><li>
Company vehicle provided for local travel</li><li>
Ongoing training and professional development</li><li>
Career advancement opportunities within a growing organization</li><li>
Meaningful, purpose-driven work that directly impacts families</li></ul>
<h3 class="jobSectionHeader"><b>Ready to Make a Real Impact?</b></h3>
<p>If you're passionate about community engagement, relationship-building, and helping seniors stay healthy, happy, and at home &mdash; we'd love to connect with you.</p>
<p>Apply today and join our Caring team!</p></div>

Community Outreach & Referral Specialist - In-Home Care Agency

Neighborhood Healthcare

<div><p><i>Community health is about more than just vaccines and checkups. It&rsquo;s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We&rsquo;re with you every step of the way, with the care you need for each of life&rsquo;s chapters. At Neighborhood, we are Better Together.</i></p>
<p><i>
Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community.</i></p>
<p><i>
As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants.</i></p>
<p>
The Referrals Specialist will coordinate all referrals and follow-up care for PACE participants. The specialist is also responsible for receiving, processing, scheduling, and following up on all medical referral requests, including in-house and outside referrals for diagnostic testing, medical specialists, or other providers.</p>
<p><b>
Schedule: Monday-Friday, 7:30am-4:00pm.</b></p>
<p><b>
Responsibilities</b></p>
<p>
Direct Patient Care</p>
<ul>
<li>Serves as the main point of contact for providers and clinic staff regarding referrals, authorizations, and appointment scheduling</li>
<li>Prepares, processes, and completes referrals accurately and in a timely manner, including urgent and stat referrals for assigned PACE location</li>
<li>Arranges transportation for participants to medical appointments at Neighborhood and other organizations, including escort coordination</li>
<li>Communicates referral details and appointment information/instructions to participants and their families</li>
<li>Tracks referrals in the designated logs and/or electronically via electronic medical records (EMR)</li>
<li>Follows up on submitted authorization requests and maintains consistent status updates via EMR</li>
<li>Monitors and reports on statuses of authorization requests; escalates issues as necessary until fully resolved and referral loop is closed</li>
<li>Completes surgery scheduling with proper CPT codes and all needed follow ups, including pre and post order management, labs, EKG, images, etc.</li>
<li>Manages needs for re-authorization across all clients and payors by working with clinical teams to ensure timeliness re-authorization ahead of expiry to avoid lapses in authorization or delays in patient care</li>
<li>Reviews consultation reports for needed follow up requests and works with providers to ensure timely processing of all follow ups</li>
<li>Works with the health information department to ensure timely retrieval of consultation reports</li>
<li>Reschedules missed appointments and notifies the provider according to no show policies</li>
<li>Arranges the retrieval of CD images and provides to medical specialist to ensure appointment are kept and completed</li>
<li>Submits retro-authorizations and distinguishes between primary care and internal specialty visits</li>
<li>Documents all actions taken in the participant medical record in accordance with current Clinic, DHCS and CMS regulations/guidelines</li>
<li>Advocates and discusses with participants all aspects of the referral process as needed or requested by the treating provider</li>
<li>Screens and answers related referral calls by telephone, text message, patient portal, and/or by mail</li>
<li>Acts as a liaison between participant, clinic/providers, specialty care providers, hospitals, and other community resources</li>
</ul>
<p>Provider &amp; Team Support</p>
<ul>
<li>Obtains referrals and authorizations from providers in timely manner</li>
<li>Communicates referrals and authorizations information and pertinent medical information to the specialty provider</li>
<li>Participates in scheduled department meetings</li>
<li>Shares accountability for overall participant health outcomes, working in coordination with care teams</li>
</ul>
<p>Customer Relations</p>
<ul>
<li>Maintains a professional working relationship with all levels of staff, clients, and the public</li>
<li>Cooperates, as part of a team, in accomplishing department goals and objectives</li>
<li>Maintains positive relationships with all participants, prospective participants, clinical staff, prospective employees, fellow co-workers and referral sources</li>
</ul>
<p><b>Qualifications</b></p>
<p><b>
Education/Experience</b></p>
<ul>
<li>High school diploma/GED required</li>
<li>One year of clinical or healthcare experience required</li>
<li>Experience with referral authorization and data processing preferred</li>
<li>One year of experience working with elderly populations preferred</li>
<li>Bilingual (English/Spanish) highly preferred</li>
<li>Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines, but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards</li>
</ul>
<p><b>Additional Qualifications (Knowledge, Skills and Abilities)</b></p>
<ul>
<li>Excellent verbal and written communication skills, including superior composition, typing and proofreading skills</li>
<li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
<li>Knowledgeable about and experience with current procedural terms (CPT), international classification of diseases (ICD-10), and medical terminology</li>
<li>Ability to successfully manage multiple tasks simultaneously</li>
<li>Excellent planning and organizational ability</li>
<li>Ability to work as part of a team as well as independently</li>
<li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
<p>Physical Requirements</p>
<ul>
<li>Ability to lift/carry 10 lbs/weight</li>
<li>Ability to stand for long periods of time</li>
</ul>
<p><i>Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!</i></p>
<p><i>
Pay range: $22.80-$32.04 per hour, depending on experience.</i></p>
<p><b>
Compensation Disclosure: </b>The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.</p></div>

Referrals Specialist-PACE

Nelson Dermatology

<p><b>About the Position</b></p><p>We are seeking an energetic, hard working Referral Coordinator/Medical Receptionist Specialist needed to join our busy, growing dermatology practice . Excellent Pay and Benefits provided. Work hours Monday through Friday 8AM-5PM. No nights or weekends.</p><p>The successful candidate will be responsible for coordinating and verifying referrals into our office from PCPs, managing medication prior authorizations, verifying insurance coverage, and providing general administrative support. The ideal candidate should have previous experience with referrals (including online verification) and prior authorization processes, excellent customer service skills, a professional demeanor, and the ability to multi-task in a fast-paced environment. Previous experience as receptionist/front desk specialist in a medical office is required.</p><p>Responsibilities:</p><ul><li>Verify patients insurance status and need for referrals from PCPs through online databases</li><li>Request, coordinate and confirm all in-coming referrals from PCP offices</li><li>Complete medication prior authorization forms and coordinate their approval with insurances and patients</li><li>Greet patients and visitors in a professional manner.</li><li>Schedule appointments and answer phone calls.</li><li>Update patient information in the electronic medical record system.</li><li>Assist with administrative tasks such as filing, faxing, and copying documents.</li></ul><p><b>About us</b></p><p>Nelson Dermatology is a private dermatology practice with locations in Saint Petersburg, FL and St. Pete Beach, FL. We are a comprehensive dermatology practice that prides itself on being professional, fast-paced, and focused on providing the best comprehensive care to our patients.</p><p>Our work environment includes:</p><ul><li>Modern office settings</li><li>Company perks</li><li>Lively atmosphere</li></ul><p>We look forward to welcoming the newest member to our team.</p><p>Job Type: Full-time</p><p>Pay: From $17.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Disability insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Paid sick time</li><li>Paid time off</li><li>Uniform allowance</li></ul><p>Experience:</p><ul><li>Medical receptionist: 1 year (Preferred)</li><li>EMR systems: 1 year (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Saint Petersburg, FL 33701 (Required)</li></ul><p>Work Location: In person</p>

Medical Receptionist/Referral Coordinator

Portneuf Medical Center

<div>Overview:
<div>
Join our team as a day shift, full-time, Referral Operations Referral Program Coordinator in Portneuf, ID.</div><div></div><div><b><br>
Why Join Us?</b></div><div></div><div><b><br>
Thrive in a People-First Environment and Make Healthcare Better</b></div><ul><li><i>
Thrive:</i><i> </i>We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.</li><li><i>
People-First:</i><i> </i>We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.</li><li><i>
Make Healthcare Better:</i><i> </i>We use advanced technology to support our team and enhance patient care.</li></ul><p><b>
Get to Know Your Team:</b></p><ul><li>
Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.</li></ul>
Responsibilities:
<ul><li>This position is responsible for processing internal, incoming, and external referrals for Ambulatory services, procedures, and medications.
</li><li>The Referral Coordinator will obtain prior authorizations, schedule patients, work inbound and outbound phone calls, and communicate with patients via online chat.
</li><li>Will consider highly qualified applicants for hybrid or remote positions.</li></ul>
Qualifications:
<div>
Job Requirements</div><ul><li>
Minimum: High School Diploma; GED.</li><li>
Ability to produce in an autonomous work environment; consistently at work and on time, as established; arrives at meetings and appointments on time.</li><li>
Excellent communication skills &ndash; Speaks clearly and persuasively in positive or negative situations; listens well and asks and answers questions; selects and uses appropriate communication methods.</li><li>
Provides excellent customer service &ndash; Manages difficult situations and responds promptly and completely.</li><li>
Identifies and resolves problems on time.</li><li>
Excellent time management &ndash; Prioritizes and completes assigned work.</li><li>
Excellent teammate &ndash; Provides and welcomes feedback, establishes and maintains effective professional relationships, works cooperatively, and offers professional assistance and support to co-workers.</li><li>
Two or more years of experience with Electronic Health Record (EHR).</li></ul><div>
Preferred Job Requirements</div><ul><li>
Certified Medical Assistant.</li></ul></div><div></div>

Referral Program Coordinator

<div><h1 class="jobSectionHeader"><b>Caring Senior Service of West Orange County NJ | Business Development &amp; Outreach Specialist</b></h1>
<h2 class="jobSectionHeader"><b>Drive Growth. Build Partnerships. Make a Difference.</b></h2>
<p>Are you a relationship-driven healthcare sales professional who thrives on building partnerships and exceeding goals?</p>
<p>At <b>Caring Senior Service of West Orange County NJ</b>, we help seniors remain safe, independent, and comfortable at home. As we continue to grow, we're seeking a high-performing<b> Business Development &amp; Outreach Specialist</b> to expand our referral network and strengthen our presence across Georgetown and surrounding areas.</p>
<p>This is more than a sales role &mdash; it's an opportunity to represent a mission-driven organization that truly changes lives.</p>
<h2 class="jobSectionHeader"><b>What You'll Own &amp; Lead</b></h2>
<p>You will be responsible for driving sustainable referral growth and expanding strategic partnerships throughout the community.</p>
<h3 class="jobSectionHeader"><b>Key Responsibilities:</b></h3>
<ul><li>Develop and execute a targeted outreach strategy to generate consistent, high-quality referrals</li><li>
Build trusted relationships with hospitals, rehab facilities, physician offices, senior centers, case managers, and community organizations</li><li>
Represent our agency at networking events, health fairs, and industry functions</li><li>
Track outreach activity, referral sources, and performance metrics in CRM</li><li>
Collaborate closely with our care team to ensure a seamless client experience</li><li>
Meet and exceed monthly referral and growth goals</li></ul>
<h2 class="jobSectionHeader"><b>What We're Looking For</b></h2>
<p>We're seeking a motivated professional who understands both <b>relationship-building and performance accountability</b>.</p>
<h3 class="jobSectionHeader"><b>Required Qualifications:</b></h3>
<ul><li><b>Proven experience in healthcare sales, outreach, business development, or community relations</b></li><li>
Demonstrated success meeting or exceeding sales or referral targets</li><li>
Strong communication, presentation, and follow-up skills</li><li>
Self-starter mindset with high personal accountability</li><li>
Valid Texas driver's license with clean driving record</li><li>
Willingness to travel throughout Georgetown, Killeen, Belton, and Temple</li></ul>
<h2 class="jobSectionHeader"><b>Why Join Caring Senior Service?</b></h2>
<ul><li><b>60,000 salary + bonus/commission</b></li><li>
Ongoing professional development</li><li>
Advancement opportunities within a growing organization</li><li>
Supportive, mission-driven leadership</li><li>
The opportunity to make measurable impact in your community</li></ul>
<p>When you succeed in this role:</p>
<ul><li>Seniors remain safely at home</li><li>
Families gain peace of mind</li><li>
Our agency continues to grow and serve more people</li></ul>
<h2 class="jobSectionHeader"><b>Ready to Grow With Us?</b></h2>
<p>If you're energized by building relationships, driving growth, and representing a company known for compassion and excellence &mdash; we'd love to connect.</p>
<p>Apply today and join us in our mission in helping seniors remain healthy, happy, and at home!</p></div>

Business Development & Outreach Specialist - In-Home Care Agency

HCA Florida Capital Hospital

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Are you looking for a place to deliver excellent care patients deserve? At HCA Florida Capital Hospital we support our colleagues in their positions. Join our Team as a(an) Clinical Rehab Specialist PRN and access programs to assist with every stage of your career.</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
HCA Florida Capital Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>
Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>
Colleague recognition program<br>
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p><br>
Are you a continuous learner? With more than 94,000 nurses throughout HCA Healthcare, we are one of the largest employers of nurses in the United States. Education is key to excellence! As a majority owner of Galen College of Nursing, which joins Research College of Nursing and Mercy School of Nursing as educational facilities within the HCA Healthcare family, we make it easier and more affordable to gain certifications and job skills. Apply today for our Clinical Rehab Specialist PRN opening and continue to learn!</p><p></p><p><br>
This position acts as a liaison between internal and external referral sources, and acute inpatient rehab operations. The Clinical Rehabilitation Specialist is responsible for establishing relationships with case managers, physicians, payers, and other referral sources. The Clinical Rehabilitation Specialist will ensure appropriate patient placement through clinical screenings and assessments in collaboration with both hospital Case Management and the Rehab Medical Director.</p><p></p><p><br>
Job Duties and Responsibilities:</p><ul><li><p><br>
Assist and coordinate in-take and pre-admission screening process. Accurately documents evidence of rehab admission criteria on Pre-Screen evaluation in a timely and legible manner. Pre-screen updates are completed within 48 hours of admission. Admission decisions are communicated to referral source within 2 hours.</p></li></ul><ul><li><p><br>
Provides information related to inpatient rehab and program features to patient and family members.</p></li></ul><ul><li><p><br>
Communicates to patient&rsquo;s expectations and requirements for participation upon admission to the rehab program. Offers each patient and family a tour of the rehab unit; coordinating tour if unable to provide personally.</p></li></ul><ul><li><p><br>
Secures information relating to patients resources and benefits.</p></li></ul><ul><li><p><br>
Demonstrates clinical knowledge of rehab admission criteria, leading to appropriate identification of qualified rehab patients.</p></li></ul><ul><li><p><br>
Advises referral sources on inpatient rehab criteria.</p></li></ul><ul><li><p><br>
Functions as primary contact for external and internal case management and referring physician. Establishes and maintains effective working relationships with all referral sources.</p></li></ul><ul><li><p><br>
Completes face-to-face, in-service educational contacts with physicians, case managers, other interdisciplinary members and other professionals. Serves as educational resource to patients, family members and caregivers.</p></li></ul><ul><li><p><br>
Participates in market analysis, data analysis and development and implementation of marketing and business plans for the Rehab Unit. Contributes to the development and maintenance of referral source information such as brochures, flyers, referrals and information kit and other outreach and marketing tools.</p></li></ul><ul><li><p><br>
Proficient in time management. Prioritizes meeting commitments to referral sources. Develops a call-plan to prioritize utilization of time.</p></li></ul><ul><li><p><br>
Assists in developing the annual strategic plan for the Rehab Unit/Hospital, to include visible community outreach program and raise community awareness of services available.</p></li></ul><ul><li><p><br>
Ensures referral sources receive appropriate and timely follow-up communications regarding their patients and hospital programs.</p></li></ul><ul><li><p><br>
Develops back up system to handle calls when he/she is unavailable.</p></li></ul><ul><li><p><br>
Develops system that ensures calls are appropriately handled 24 hours a day, 7 days a week.</p></li></ul><ul><li><p><br>
Reliable transportation to visit referral locations.</p></li></ul><ul><li><p><br>
Assist as needed with PAI transmissions.</p></li></ul><ul><li><p><br>
Other duties as assigned.</p></li></ul><ul><li><p><br>
Perform on-site and off-site clinical evaluation to assist Rehab Medical Director in determining appropriateness of patient for admission.</p></li></ul><p></p><p><br>
Qualifications:</p><ul><li><p><br>
Licensed Professional in a clinical health care specialty (RN, Physical Therapist, Occupational Therapist, or Speech Therapist). Current FL licensure or FL approved compact license.</p></li></ul><ul><li><p><br>
American Heart Association or Red Cross BLS</p></li></ul><ul><li><p><br>
Current state licensure in clinical practice area or eligible for state license transfer.</p></li></ul><ul><li><p><br>
Graduate of an accredited school in clinical specialty.</p></li></ul><ul><li><p><br>
Minimum 2 years recent ACUTE Rehab clinical care experience.</p></li></ul><p></p><p><br>
HCA Florida Capital Hospital is your one-stop solution for all your healthcare needs. We are an accredited healthcare facility with over 1,400 skilled employees and 500+ experienced providers. Our 288-bed, acute-care hospital provides 24/7 Emergency Services in Leon and Gadsden Counties. Our facilities include a state-of-the-art Behavioral Health Center, Cancer Center, Chest Pain Center w/PCI-Resuscitation, Family Center, Heart &amp; Vascular Center, Imaging Services, Neonatal Intensive Care Unit, Orthopedic/Spine Center, Physical Therapy Services, Rehabilitation Center, Stroke Center, Surgical Services, Surgical Weight Loss Center, Network-of-Care Affiliated Physician Practices, and much more. Trust us to give you compassionate care and exceptional service.
</p><p>HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p><p><br>
&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>If growth and continued learning is important to you, we encourage you to apply for our Clinical Rehab Specialist PRN opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. <b>Unlock the possibilities apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Clinical Rehab Specialist PRN

Catholic Community Services and Catholic Housing Services of Western Washington

<div>Overview:
<div><b>
CLINICAL ACCESS SPECIALIST OPPORTUNITY</b></div><div>
TUKWILA, WA</div><div></div><div><b><br>
CCSWW FAMILY BEHAVIORAL HEALTH TEAM AWARDED BY WSU &quot;EMPLOYER OF THE YEAR&quot;</b></div><div><br>
OUR CLINICAL TEAMS WORK IN THE HOMES OF FAMILIES AND IN THE COMMUNITY; PLUS, IN AN OFFICE SITE</div><div></div><div><br>
Catholic Community Services, Family Behavioral Health is looking for a Clinical Access Specialist Clinician who wants to join our team of innovators who continually &quot;push the envelope&quot; and challenges traditional thinking in Behavioral Health.</div><div></div><div><b><br>
WHO ARE WE:</b></div><div>
We are a values-driven organization, providing family oriented mental health care for children, youth and families in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home with their family, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in Tukwila, Tacoma, Olympia, Shelton, Bremerton, Aberdeen, Yelm, Vancouver, and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population for youth and families. We employ nearly 800 caring and compassionate employees.</div><div></div><p><b><br>
WHAT WE VALUE:</b><br>
Compassion Diversity Strength-Based-Approach Social-Justice &amp; Our Staff!</p><div><b>
WHAT WE OFFER:</b></div><ul><li><b>
Starting Pay Range:</b> $35.58 - 39.35 per hour</li><li><b>
Collaborative Supervision</b></li></ul><div><b>
 BENEFITS:
</b></div><ul><li>12 paid holidays; plus 1 personal holiday each year</li><li>
3 weeks' vacation (to start)
</li><li>12 sick-days per year</li><li>
Medical</li><li>
Dental</li><li>
Vision Insurance</li><li>
Life Insurance (1 times annual salary)</li><li>
Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension<b>
</b></li></ul><p><b>Training and Supervision:</b></p><ul><li>
Extensive training in multiple clinical approaches as well as trainings in related areas
</li><li>Weekly supervision with your Clinical Supervisor
</li><li>Daily supervision and support, as needed</li><li><b>
Immediate assistance and clinical supervision/consultation available at any time</b></li></ul><div>
We strive to help children and families live together safely and securely with hope and promise. We serve as a catalyst for change when appropriate, challenging long-standing service traditions in community behavioral health. We behave with Humility, Passion for our Mission, and Compassion and Respectful Interactions. We value learning and offer alternatives and we stand strong to help child-serving systems understand our alternative paradigm while strengthening partnerships. We do not compromise our values.</div><div></div><div><br>
This position is the first clinical contact for children, youth and families seeking referral and access to intensive level behavioral health services. The Clinical Access Specialist is responsible for determining eligibility and facilitating access to behavioral health services by using clinical and diagnostic assessment tools to gather child and family medical and behavioral health information, complete initial clinical assessment tool i.e. Child Adolescent Needs and Strengths and verify and determine eligibility for intensive behavioral health treatment services. The Clinical Access Specialist will continue to engage with the family, providing support and referrals as needed throughout the clinical assignment process. The Clinical Access Specialist will track all referrals, utilization and response timeframes and enter data into an Electronic Health record as appropriate.</div><div><br>
</div><div>This position will be based out of FBH Tukwila, WA office. This position requires scheduling flexibility to meet the needs of youth and families served. The services we offer will be provided in community-based settings and in family homes. Work is performed under the supervision of the Clinical Supervisor or Clinical Manager.
</div>Responsibilities:
<div><b>
Clinical</b></div><ul><li>
Utilize Clinical assessment and engagement skills to meet with child, youth and family in the home, hospital or other community settings to gather demographic, clinical/situation information and assess for service need and intensity.</li><li>
Complete behavioral health clinical assessment tools including the CANS Assessment.</li><li>
Demonstrate familiarity with DSM criteria for clinical mental health diagnoses and formulate a clinical diagnosis based on client background and presenting behavioral health issues and concerns.</li><li>
Engage the child and family during the referral session, assessing for immediate safety needs and concerns and ensuring clinical support for the safety of the child throughout the referral determination process.</li><li>
Gather information from medical, behavioral health and other community providers for children/youth referred to support assessment for and access to services.</li><li>
Using an Electronic Health Record, Provider One, verify Medicaid eligibility for services.</li><li>
For referrals meeting access to care criteria, assess acuity level for response and coordinate referral assignment with identified clinical manager/supervisor.</li><li>
Communicate referral dispositions to Medicaid and BHO funders and obtain pre-authorization for those meeting service criteria. For those referrals not meeting criteria, report disposition information to funder in monthly reports.</li><li>
For referrals not meeting criteria for services, assist referent in resolving presenting concern, e.g. makes referrals to community resources, utilizing motivational interviewing and solution focused principles to resolve issue(s).</li></ul><div><b>
Manage access to services</b></div><ul><li>
Support and facilitate referral access in the community: represent Family Behavioral Health Services in the community by community outreach and collaboration. Develop and maintain strong and active relationships with funders, Behavioral health and Medical providers, Children&rsquo;s Administration, Juvenile Justice, community organizations, and other referral sources.</li><li>
Maintain on-going clinical contact with children/youth meeting access criteria for services pending clinical assignment, ensure appropriate and timely coordination, collaboration and support for behavioral health supports.</li><li>
Maintain contact with referents (community medical and behavioral health professionals) so that if youth is not immediately assigned, they are informed of the clinical intake process and authorization and approval for services. .</li><li>
Demonstrate flexibility and organization to respond to urgent referral requests in the home and community as needed, including flexibility to meet family and community needs after 5pm and on weekends.
</li><li>Maintain knowledge of community behavioral health and other support services to ensure all referents are linked to helping resources in their local communities from service referral to eligibility determination and disposition.</li><li>
Complete clinical assessment/referral documentation as required by funders and Medicaid, tracking client enrollment and referral documentation in clinical dashboard as needed for system wide behavioral health outcome reports.</li></ul><div><b>
Utilization tracking</b></div><ul><li>
Track and record Verification of Medicaid eligibility for all children/youth referred.</li><li>
Maintain tracking list of process steps for completion of required referral and intake activities, such as clinical assessment completion, referral dispositions, schedule and completed behavioral health intakes, initial treatment planning sessions with families, Medicaid authorizations and re-authorizations.</li></ul><div><b>
Quality Improvement</b></div><ul><li>
Participate in audit preparation and review of clinical records to ensure content, format, timeliness and quality standards of referral and initial documentation are Medicaid compliant for all children and youth.
</li></ul><div><b>HIPAA:</b></div><ul><li>
Responsible for upholding a culture of privacy and security in highly confidential work environment(HIPAA covered entity service area).</li><li>
Complies with all CCSWW policies and procedures that involve access to and safe guarding of client Protected Health Information (all forms).</li></ul>
Qualifications:
<div><b>
WHAT WE ARE SEEKING IN A CANDIDATE:</b></div><ul><li>
Bachelor&rsquo;s degree in social work, psychology, behavioral sciences or equivalent field.</li><li>
2 or more years of clinical experience working with children and families including knowledge of behavioral health and child welfare service systems.</li><li>
Clinical knowledge of DSM diagnostic and clinical criteria.
</li><li>Demonstrated clinical engagement skills which may include Motivational Interviewing or Collaborative Problem Solving.</li><li>
Eligibility for Agency Affiliated License and application within one month of employment</li><li>
Computer proficiency in Excel and Word and knowledge of Behavioral Health (EHR) electronic health record systems.</li><li>
Certification and competency in clinical assessment process including eligibility for certification in the CANS-Child/Adolescent Needs/Strengths Assessment, CALOCUS and knowledge in functional family clinical assessments.</li><li>
Energetic, innovative style with the ability to engage children, youth and family members in services.</li><li>
Enthusiastic and optimistic approach, encouraging ongoing participation of all involved.</li><li>
Natural ability to work with others through a genuine strengths-based approach, appreciating unique qualities and assets of all involved.</li><li>
Ability to work both independently and as a member of a team.</li><li>
Ability to meet with clients and colleagues in homes and community locations.</li><li>
Demonstrated strength in community capacity building and collaboration.</li><li>
Ability to prioritize and effectively handle competing demands.</li><li><div>
Applicant must successfully pass required background clearances prior to an offer of employment.</div></li><li>
Valid driver&rsquo;s license &amp; current automobile insurance, reliable transportation with an acceptable driving record per CCS policy.</li><li>
Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.</li></ul><div><b>
Preferred Qualifications</b></div><ul><li>
Ability to engage children and families in crisis and in a variety of settings and circumstances.</li><li>
Excellent oral and written communication skills.</li><li>
Highly organized and a self-starter.</li><li>
Demonstrated ability to work in the context of a team.</li><li>
Computer proficiency in Psych Consult.</li><li>
Training and experience in CANS Assessment.</li></ul><div><b>
Internal applicants, please visit the HR Portal to apply with your updated resume, letter of interest, and to answr a few questions. </b>For additional questions, contact Karla Lacktorin<b>, Regional Healthcare Recruiter, at </b><b>karlal@ccsww.org</b><b> .</b></div><p><i>
Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.</i></p></div>

FBH Clinical Access Specialist

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