refueling ramp supervisor

Piedmont Airlines

<div><p><i>We can&rsquo;t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.</i></p><p></p><p>
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Supervisor in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The Ramp Supervisor also conducts briefs, distributes training materials/checklists to mentors, creates schedules, and provides hands-on assistance to the training department. The successful candidate will have outstanding organizational skills, be able to defuse conflicts among team members, and be familiar with Microsoft Office Suite. This position will report to the General Manager.
</p><p></p><p><b>Essential Duties:</b></p><ul><li><p>
Provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions</p></li><li><p>
Conduct briefing and distribution of training material/checklists to mentors</p></li><li><p>
Create and coordinate schedules</p></li><li><p>
Provide hands-on assistance to the Training Department along with feedback to direct managers</p></li><li><p>
Approve employees for release to duty after completion of training programs</p></li><li><p>
Coach and provide career development to the staff</p></li><li><p>
Correct non-compliant behavior and impose disciplinary action as required</p></li><li><p>
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines</p></li><li><p>
Manage a staff of employees with varied duties</p></li><li><p>
Administrative duties, including daily/weekly/monthly reports</p></li><li><p>
Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems</p></li><li><p>
Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on-time performance and quality customer service</p></li><li><p>
Provide support when employee absence affects the operation</p></li></ul><p></p><p><b>
Job Qualifications and Competencies:</b></p><ul><li><p>
Outstanding organizational skills and ability to multi-task</p></li><li><p>
Ability to work independently, set and meet own deadlines</p></li><li><p>
Ability to work well with all levels of management and support staff</p></li><li><p>
Able to defuse conflicts among team members</p></li><li><p>
Familiarity with Microsoft Office Suite</p></li><li><p>
Ability to work a flexible schedule</p></li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li><p>
Previous airline management experience</p></li><li><p>
Current Piedmont employee with a minimum six months of service</p></li><li><p>
Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents</p></li><li><p>
Extensive knowledge of QIK, Sabre</p></li><li><p>
Bachelor&rsquo;s Degree in Aviation, Business, or related field</p></li></ul><p></p><p><b>
Work Environment:</b></p><ul><li><p>
Use of computers and other office equipment</p></li><li><p>
Airport ramp environment, subject to varied weather conditions and elevated noise levels</p></li><li><p>
All shifts including weekends, nights, holidays and/or irregular shifts</p></li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li><p>
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs</p></li><li><p>
Handle objects up to 70 pounds</p></li><li><p>
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs</p></li></ul><p></p><p>
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.</p><p></p><p><i>
Employment is contingent upon a valid driver&rsquo;s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.</i></p><p></p><p>
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.</p><p></p><p><b>
Starting Rate:</b></p>
$18.50/Hourly<p></p><p><i>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</i><i>
</i></p><p></p><p><i>I</i><i>n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.</i><i>
</i></p><p></p><p>Job Application Deadline:</p>
March 23, 2026<h3 class="jobSectionHeader"><b>
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.</b></h3></div>

Ramp Supervisor

<div><p><i>We can&rsquo;t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.</i></p><p></p><p>
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Supervisor in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the department in accordance with established policies and procedures. The Ramp Supervisor also conducts briefs, distributes training materials/checklists to mentors, creates schedules, and provides hands-on assistance to the training department. The successful candidate will have outstanding organizational skills, be able to defuse conflicts among team members, and be familiar with Microsoft Office Suite. This position will report to the General Manager.
</p><p></p><p><b>Essential Duties:</b></p><ul><li><p>
Provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions</p></li><li><p>
Conduct briefing and distribution of training material/checklists to mentors</p></li><li><p>
Create and coordinate schedules</p></li><li><p>
Provide hands-on assistance to the Training Department along with feedback to direct managers</p></li><li><p>
Approve employees for release to duty after completion of training programs</p></li><li><p>
Coach and provide career development to the staff</p></li><li><p>
Correct non-compliant behavior and impose disciplinary action as required</p></li><li><p>
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines</p></li><li><p>
Manage a staff of employees with varied duties</p></li><li><p>
Administrative duties, including daily/weekly/monthly reports</p></li><li><p>
Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems</p></li><li><p>
Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on-time performance and quality customer service</p></li><li><p>
Provide support when employee absence affects the operation</p></li></ul><p></p><p><b>
Job Qualifications and Competencies:</b></p><ul><li><p>
Outstanding organizational skills and ability to multi-task</p></li><li><p>
Ability to work independently, set and meet own deadlines</p></li><li><p>
Ability to work well with all levels of management and support staff</p></li><li><p>
Able to defuse conflicts among team members</p></li><li><p>
Familiarity with Microsoft Office Suite</p></li><li><p>
Ability to work a flexible schedule</p></li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li><p>
Previous airline management experience</p></li><li><p>
Current Piedmont employee with a minimum six months of service</p></li><li><p>
Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents</p></li><li><p>
Extensive knowledge of QIK, Sabre</p></li><li><p>
Bachelor&rsquo;s Degree in Aviation, Business, or related field</p></li></ul><p></p><p><b>
Work Environment:</b></p><ul><li><p>
Use of computers and other office equipment</p></li><li><p>
Airport ramp environment, subject to varied weather conditions and elevated noise levels</p></li><li><p>
All shifts including weekends, nights, holidays and/or irregular shifts</p></li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li><p>
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs</p></li><li><p>
Handle objects up to 70 pounds</p></li><li><p>
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs</p></li></ul><p></p><p>
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.</p><p></p><p><i>
Employment is contingent upon a valid driver&rsquo;s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.</i></p><p></p><p>
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.</p><p></p><p><b>
Starting Rate:</b></p>
$18.50/Hourly<p></p><p><i>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</i><i>
</i></p><p></p><p><i>I</i><i>n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.</i><i>
</i></p><p></p><p>Job Application Deadline:</p>
March 30, 2026<h3 class="jobSectionHeader"><b>
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.</b></h3></div>

G2 Secure Staff

<div><div><div><div><div><div><div><p>The Ramp Supervisor oversees daily ramp operations to ensure the safe, efficient, and on-time servicing of aircraft. This role supervises ramp agents and coordinates aircraft ground handling activities including loading/unloading baggage, cargo operations, aircraft marshaling, and ground equipment management while maintaining strict compliance with FAA, TSA, airline, and airport regulations.</p>
<p><b>
QUALIFICATIONS:</b></p>
<p>
EDUCATION AND EXPERIENCE:</p>
<ul>
<li>Must be 18 years of age or older</li>
<li>HS Diploma or GED</li>
<li>Valid Driver's License
</li><li>One (1) years of front-line ramp experience or similar role
</li><li>Minimum one (1) year of supervisory experience in a similar or related role</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong leadership skills</li>
<li>Must have a reliable mode of communication and transportation</li>
</ul>
<p></p><p><b>PREFERRED REQUIREMENTS:</b></p>
<ul>
<li>Airline or airport operations experience</li>
<li>Leadership experience in the airline or airport operations experience</li>
</ul>
<p></p><p><b>ESSENTIAL FUNCTIONS:</b></p>
<ul>
<li>Conduct training sessions on various topics, such as customer service, technical skills, compliance, or product knowledge</li>
<li>Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime</li>
<li>Perform all duties of subordinate employees when necessary</li>
<li>Ensure implementation of the Safety Management System (SMS)</li>
<li>Implement a safety plan for the station</li>
<li>Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and preventative actions where necessary</li>
<li>Train/retrain all personnel in airline procedures, safety procedures, and company policies</li>
<li>Maintain good employee relations. Handle employee problems efficiently and effectively</li>
Client Relations <li>- Effectively communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries</li>
<li>Adhere to company policies and procedures and participate in achieving company objectives</li>
<li>Monitor employee activity and adjust as needed</li>
<li>Handle off-schedule operations when the Manager is not available</li>
<li>Perform other duties as requested</li>
</ul>
<p></p><p><b>PHYSICAL AND MENTAL DEMANDS:</b></p>
<p>
With or without reasonable accommodation, the position requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:</p>
<ul>
<li>Treat all information as confidential.</li>
<li>Possess the tact to deal with all levels of employees and client representatives.</li>
<li>Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.</li>
<li>Must be able to lift, carry, and/or hold up to 100 lbs.</li>
<li>Physical exam may be required to confirm above.</li>
<li>Must pass pre-employment and random drug test.</li>
<li>DMV check may be required.</li>
<li>Must be able to read, write, understand and carry out instructions in English.</li>
<li>Must meet necessary requirements to obtain a security sensitive identification badge</li>
<li>Must be able to verbally direct in English.</li>
<li>Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).</li>
<li>Must have good hearing and vision.</li>
<li>80-95% outside work. Work outside in all types of weather (Heat, Rain, and Cold)</li>
<li>May be required to work weekends, overnight shifts and holidays.</li>
<li>May be exposed to occasional loud noise levels.</li>
</ul>
</div></div></div></div></div></div><br>
Additional Details : The pay rate shown is an overall company range provided for transparency. Since compensation can differ by location, the exact rate for the position you applied for will be confirmed during the screening process.<br>
<br>
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to &quot;Pay Transparency Law&quot;; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.</div>

Southwest Airlines

<b>Department:</b> Ground Operations
<br><br>
Our Company Promise
<br><br>
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
<br><br>
<b>Job Description:</b><b>*** For external applicants only:</b><br>
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Florida.
<br>(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
<br>and not selected for the Supervisor Ramp position at RSW within the last 12 months.***
<br><br>
Pay & Benefits
<br>Pay of $34.95 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
<br><br>
<b>Benefits you’ll love:</b><br>
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
<br>Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
<br>Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
<br>Competitive health insurance for you and your eligible dependents
<br>Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
<br><b>Explore more benefits you’ll love:</b> https://careers.southwestair.com/benefits
<br><br>
Want to lead a Team that keeps planes moving safely and on time? Ramp Supervisors at Southwest Airlines manage Ramp Agents and make sure aircraft arrive and depart on schedule. They guide the Team, check that safety rules are followed, and keep equipment ready for use. Supervisors also handle scheduling, training, and daily reports. They work with other Airport Operations Teams to solve problems and share updates. This role is great for someone who enjoys leading People and helping Southwest deliver safe, efficient, and on-time service every day.
<br><br>
Additional details
<br><br>
The Supervisor Ramp works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
<br><br>
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
<br><br>
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
<br>Model the Southwest Way
<br>Guide and lead team members using SWA (Southwest Airlines) talent management practices to coach, develop, and engage employees
<br>Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
<br>Invest in leadership and self-growth through participating in continuous learning and development
<br>Responsibilities
<br>Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction
<br>Monitor and guide ground support performance to ensure requirements are met
<br>Ensure all equipment including GSE is maintained and available for the operation
<br>Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance
<br>Maintain a safe working environment and institute programs designated to help reduce accidents and injuries
<br>Coordinate actively with all Departments to maintain the Station's on-time performance, Report status updates to leaders and employees consistently
<br>Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, Review and ensure accurate delay coding
<br>Work with staff planning to build bids that are in line with our Department’s hourly goals.
<br>Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
<br>Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
<br>May perform other job duties as directed by Employee’s Leaders
<br>Knowledge, Skills, and Abilities
<br>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
<br>Knowledge of applicable Collective Bargaining Agreements and their applications
<br>Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits
<br>Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
<br>Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions
<br>Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
<br>Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
<br>Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
<br>Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others
<br>Ability to recognize and address performance and safety concerns in a timely manner Education
<br>N/A
<br>Experience
<br>Fully functioning, broad knowledge of Airline Operations
<br>Licensing/Certification
<br>Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
<br>Must possess a current valid driver’s license issued in the United States
<br>Must be able to obtain GSC qualification and comply with the DOT (Department of Transportation) drug and alcohol testing program
<br>May be required by Station Leadership to obtain a Customs' Seal and meet all requirements to work on international flights
<br>Physical Abilities
<br>Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
<br>Ability to communicate and interact with others in the English language to meet the demands of the job
<br>Ability to perform assigned duties with potential exposure to excessive noise, vibrations, and/or sensory conditions
<br>Ability to perform assigned duties in outdoor and inclement weather conditions
<br>Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
<br>Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
<br>Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period
<br>Other Qualifications
<br>Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
<br>Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
<br>Must be at least 18 years of age
<br>Must be able to comply with Company attendance standards as described in established guidelines
<br><br>
<ul>
<li>Pay amount doesn’t guarantee employment for any particular period.</li>
</ul>
**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
<br>*** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
<br><br>
Southwest Airlines is an Equal Opportunity Employer.
<br>Please print/save this job description because it won't be available after you apply.
<br>Job Posting End Date
<br>03/23/2026

Supervisor Ramp - RSW

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><div><div><div><p><b>
Job Description:</b></p><p>
Ramp Supervisors are responsible for leading flights for the smooth and safe operation of airport ground handling services, ensuring that flights depart and arrive on schedule, and that passengers and cargo are handled efficiently and securely.</p><p></p><p><br>
Alliance Ground International is a cargo and aviation services company operating in over 50 cities across North America, with a 45-year legacy in aviation. Our strong reputation in cargo, ground services, and hospitality forms the bedrock of our success. As we continue to expand, we seek the industry's finest talents, where the sky is the limit.</p><p></p><p><b><br>
Essential Job Duties:</b></p><ul><li><p>
Supervise agents and leads on each shift to ensure all proper procedures are followed in a safe, efficient manner.</p></li><li><p>
Mentor and coach agents and leads and conduct on-the-job training.</p></li><li><p>
Guide inbound/outbound airplanes to and from the gate.</p></li><li><p>
Transport, load and unload passenger baggage, cargo, and mail.</p></li><li><p>
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.</p></li><li><p>
Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.</p></li><li><p>
Be on time, be prepared, and be safe.</p></li></ul><p></p><p><b><br>
Additional Job Responsibilities:</b></p><ul><li><p>
Assist with creating and managing the staffing schedule to ensure adequate coverage for each flight.
</p></li><li><p>Other duties as assigned: Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs.</p></li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li><p>
Prior work experience</p></li></ul></div><div><ul><li><p>
Education</p></li><li><p>
Certification/licenses (if applicable)</p></li><li><p>
Airport Badge/Security Clearance (if applicable)</p></li></ul><p></p><p><b><br>
Physical Requirements:</b></p><ul><li><p>
Ability to lift 50 pounds (23 kg) on a regular basis.</p></li><li><p>
Carry heavy items up and down jetway stairs.</p></li><li><p>
Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods.</p></li><li><p>
Work outside in all types of weather, around jet and machinery noises</p></li></ul><p></p><p><b><br>
Schedule:</b></p><p>
Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends, (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced.</p><p></p><p><b><br>
Benefits:</b></p><p>
We provide competitive wages, comprehensive training and career advancement opportunities, as well as a full benefit plan.</p></div></div></div><p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Ground Ramp Supervisor

Hill Aircraft and Leasing

<div><div><div><p><b>Department: </b>Line Service</p><p><b>
Location:</b> Atlanta, GA | KFTY</p><p><b>
Position Level:</b> Entry</p></div><div><p><b><br>
FLSA Status:</b> Hourly Non-exempt</p><p><b>
Travel:</b> Infrequent</p><p><br>
</p></div></div><br>
<p><br>
<b>JOB DESCRIPTION:</b></p><p>
As a front line member of the team, the Line Service Technician embodies the warm and welcoming qualities of Sensational Southern Service with a primary purpose to ensure that all guests of Hill Aircraft are provided a memorable service experience and that all aircraft operations are handled in a safe, professional, and consistent manner that meets our standards of excellence.</p><p><b>
POSITION SUMMARY:</b></p><p>
The Line Service Technician (LST) serves as an essential part of the fixed-base operator (FBO) daily ramp operations. The LST is a hands-on position on a team responsible for all general aviation aircraft arrival and departure services to include marshaling, greeting, baggage handling, fueling, and towing. The LST supports the overall operations and upkeep of the FBO, delivers timely and vitally accurate ground services to aircraft, anticipates and follows through on guest requests, and ensures all company policies and safety regulations under his or her assigned duties are followed on each shift. The LST represents Hill Aircraft in a positive and professional manner while interacting and upholding excellent relationships with guests, passengers, pilots, and team members.</p><p><b>
CORE RESPONSIBILITIES:</b></p><ul><li>
Operate in alignment with the overall goals, values, and expectations of Hill Aircraft and its customers.</li><li>
Promote a positive and harmonious working environment within the team in order to provide the highest levels of customer service experience.</li><li>
Ensure all operations on the flight line are conducted in accordance to the values and standards of Hill Aircraft that contribute to safety, company policies, and procedures while also adhering to NATA Safety 1st guidelines.</li><li>
Perform all the general functions of the LST position including towing, fueling, directing aircraft with hand signals, wing-walking, baggage handling, windshield cleaning, and other related ground support activities.</li><li>
Deliver ground power, potable water, and lavatory services to aircraft.</li><li>
Operate tugs, forklifts, golf carts, and mobile refueling vehicles.</li><li>
Perform daily fuel quality control inspections on fuel trucks and fuel farm with accurate completion of records paperwork.</li><li>
Assist in tracking fuel records and related daily paperwork, including the inventory and transfer of fuel at the fuel farm, as well as communication to Shift Supervisor and Management of fuel ordering needs.</li><li>
Maintain fuel inventory records on shift and ensure fuel trucks are stocked and consistently prepared to distribute fuel.</li><li>
Carry out detail-oriented responsibilities such as checking aircraft oil levels and delivering fuel on to aircraft.</li><li>
Assist passengers and crew with luggage and ground transportation.</li><li>
Assist crew and/or concierge teams with trash disposal, ice, coffee, dishes, linens, catering, and newspapers.</li><li>
Perform an initial visible damage walk-around on aircraft and report findings to the pilot or owner prior to towing.</li><li>
Follow flight and reservation schedules for arrivals, departures, and pull-ups of aircraft.</li><li>
Coordinate ramp-parking schedules for smooth arrival and departure operations, as well as efficient hangar stacking needs.</li><li>
Greet customers and crew going on or coming off aircraft.</li><li>
Respond promptly to customer needs or service requests up to their satisfaction.</li><li>
Debrief daily with the team on either the previous or the following shift for updates on current operations to ensure a smooth transition from one shift to the next.</li><li>
Communicate with customers, crews, and team members within the Line and Customer Service departments in person, by two-way radio, in writing, and over the phone.</li><li>
Assist front desk Customer Service Representatives when needed.</li><li>
Adhere to U.S. Customs, FAA, and airport regulations and procedures.</li><li>
Assist in thoroughly completing all additional shift duties and assigned tasks to ensure all checklists accompanied are filled out before the end of the shift.</li></ul><p><b>
GENERAL QUALIFICATIONS | KNOWLEDGEEXPERIENCE:</b></p><ul><li>
FBO or aviation experience preferred, but not required.</li><li>
Minimum of (2) years of customer service experience.</li><li>
High school diploma or GED certificate.</li><li>
Minimum of some college credits obtained and/or Associates Degree preferred, but not required.</li></ul><p><b>
GENERAL QUALIFICATIONS | SKILLSCOMPETENCIES TO BE SUCCESSFUL IN THIS ROLE:</b></p><ul><li>
Desire to work closely on a team to accomplish tasks and goals for each shift.</li><li>
Naturally outgoing and approachable with a passion for providing an outstanding customer service experience.</li><li>
Strong communication (written and oral) and effective interpersonal aptitude.</li><li>
Ability to communicate effectively with customers and team members in person, by phone, and over the two-way radio system.</li><li>
Solid judgment, conflict resolution, decision-making, and teamwork skills.</li><li>
Consistently demonstrated organizational, resource allocation, and time management skills.</li><li>
Tactful, courteous, and conscious of customer's needs.</li><li>
Ability to perform manual tasks, follow directions (written and oral), and multitask in a detailed and efficient manner.</li><li>
Ability to comprehend and perform basic math calculations with minimal errors using United States units of money, weight measurement, volume, and distance.</li><li>
Basic knowledge and comfort level when using computers.</li><li>
Good problem-solving abilities for operational decisions and adaptability to various working environments or conditions.</li><li>
Ability to prepare and/or complete reports pertaining to duties within the department.</li></ul><p><b>
ADDITIONAL REQUIREMENTS:</b></p><ul><li>
Must possess and uphold a valid driver's license (18 and older) without restrictions that meets company insurability requirements.</li><li>
Must have acceptable driving record with no disqualifying infractions for the past 5 years pertaining to the following: extensive, habitual, or repetitive violations; or history of DUI related offenses.</li><li>
No criminal disqualifying events listed under tsa.gov/disqualifying-offenses-factors, including Sections A, B, and C.</li><li>
Must be able to pass a background check and drug screen. Hill Aircraft is a Zero Tolerance Drug Free Employer, including pre-employment and random drug screening.</li><li>
This is an hourly, non-exempt position. This position requires working flexible hours including mornings, evenings, weekends, and after hours depending on assigned schedule, as well as on scheduled company holidays to accommodate the needs of the customers and department operations.</li><li>
Must be able to work scheduled hours and maintain a dependable attendance record in compliance with the company policies and procedures.</li><li>
Operation of motor vehicles and heavy equipment, including fuel trucks and tugs.</li><li>
Ability to handle moderate to heavy physical activity outside on ramp operations.</li><li>
Ability to regularly lift and/or move 40 lbs or more such as fueling equipment, tow bars, tow heads, and baggage handling.</li><li>
Ability to travel for the position if needed (infrequent).</li><li><div>
</div></li></ul><p><b>ENVIRONMENTWORK CONDITIONS:</b><i>The work environment or conditions described below are representative of those encountered while performing the essential functions of this position and may vary on a given day depending on requirements.</i></p><ul><li>
General office and FBO building conditions.</li><li>
Regularly standing, walking outside, and climbing ladders.</li><li>
Performing physical labor activities with hands such as baggage handling and pulling fuel hoses.</li><li>
Outside on active and loud ramp areas around aircraft, fuel trucks, vehicles, and other ground-handling equipment with proper protection.</li><li>
Occasionally lifting 40 lbs or more, pulling, pushing, bending and squatting as needed.</li><li>
In hangar and other areas of the facility.</li><li>
Driving vehicles and operating aircraft ground support heavy equipment.</li><li>
Outside in various weather conditions such as sun, rain, sleet, snow, and hot or cold temperatures.</li></ul><p><i>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice based on the needs of the department and company. To perform this job successfully, the candidate will possess a proficient level of the knowledge, skills, and abilities listed within this description. This document does not create an employment contract, implied or otherwise, other than an &quot;at-will&quot; relationship.</i></p></div><p></p>

Line Service Technician (LST)

Jet Aviation

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Line &amp; Ramp Lead
</b></h1></div></div></div></div><div><div><div><div>Location:
Van Nuys, CA, US, 91406
</div></div></div></div><div><div><div><div>Flexible Work Arrangement: Onsite
</div></div></div></div><div><div><div><div>Job Category: Fixed Base Operations (FBO)
</div></div></div></div><div><div><div><div>Career Level: Professional
</div></div></div></div><div><div><div><div>Requisition Id: 5570
</div></div></div></div><div></div><div><div><div><div><p>Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers&rsquo; journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.</p>
<div><div><div><h2 class="jobSectionHeader"><b>
Position Summary</b></h2>
</div><div><p>
The Line &amp; Ramp Lead is responsible for leading their assigned shift, serving the customers&rsquo; needs, and the meeting the requirements of their base in accordance with Jet Aviation policy and procedures. The Training Lead is responsible for supporting the site with training for the line service team, but also as a line service team member themselves, including serving the customers&rsquo; needs, and the meeting the requirements of their base in accordance with Jet Aviation policy and procedures.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Schedule and Compensation
</b></h2></div><div><p>Aviation operates on a dynamic schedule&mdash;things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.</p><br>
<p></p>
<ul>
<li>We formally operate 24 hours daily, 7 days weekly.</li>
<li>The 2nd shift (1 pm - 9:30 pm) will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve.</li></ul><br>
<p></p>
<p>
The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $25 - $30 hourly which is equivalent to $52,000 - $62,400 annually, plus a performance-based bonus up to 5% of annual salary.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>Knowledge of refueling procedures of general aviation aircraft and corporate aircraft
</li><li>Previous experience required, including at least 1 year of aircraft towing experience</li>
<li>High School Diploma/GED
</li><li>2-4 years of work experience</li>
<li>Must be at least 18 years of age, with a clean driving record
</li><li>Ability to read and communicate in English
</li><li>Ability to work flexible schedules and in various weather conditions as well as meeting minimum physical requirements of the job described below in the &ldquo;Physical Demands/Work Environment&rdquo; section</li>
<li>Must be able to obtain a certificate from NATA Line Service training program</li>
<li>Must be able to obtain a motor vehicle operating permit (MVOP) within 30-60 days</li>
<li>Must obtain an Airport ID Badge within 30 days of employment</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Main Responsibilities</b></h2>
</div><div><ul><li>May be responsible for reviewing timecards of shift team members, creating schedules, and monitoring overtime usage to ensure efficient workforce management.</li>
<li>Serves as the primary point of contact for shift communications, implementing management directives and coordinating training requirements relevant to the team.</li>
<li>Oversees the overall operation of the flight line in accordance with established procedures for Line &amp; Ramp Services Agent team members, including fueling, hangar stacking, towing, aircraft ramp parking, service equipment management, and facilities maintenance.</li>
<li>Ensures strict adherence to all safety policies and procedures by effectively managing employees in the absence of the Senior Manager.</li>
<li>Utilizes hand signals to safely guide aircraft during arrivals and departures.</li>
<li>Maintains clear communication with employees and flight crews via radio to deliver exceptional customer service.</li>
<li>Assists in providing aircraft with essential services such as de-icing, coffee, catering, and other necessary support.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits/Perks
</b></h2></div><div><p>Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial, insurance, continued education and other employee benefits and perks:</p>
<ul>
<li><b>Financial Perks:</b> Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%; General Dynamics Employee Discounts.</li>
<li><b>Wellness and Health Perks:</b> Multiple Medical, Dental &amp; Vision insurance options for employee only or employee + additional family members; paid sick time; Employee Assistance Program; Wellness Programs; Health Awards.</li>
<li><b>Performance Perks:</b> Annual Merit Increase opportunity; annual bonus potential up to 5%.</li>
<li><b>Continued Education Perks:</b> Tuition Reimbursement for approved CE pursuits.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Demands and Work Environment
</b></h2></div><div><p>The physical demands outlined below are representative of those required for an employee to successfully perform the essential functions of this positions. Reasonable accommodations may be provided to enable individuals with disabilities to fulfill these functions.While performing the duties of this job, the employee is required to use hands to finger, handle, or feel objects, reach with hands and communicate verbally. The employee frequently is required to stand, walk or sit. and occasionally requires climbing, balancing, kneeling, crouching or crawling.The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds over their heads. Visual requirements include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.</p><br>
<p></p>
<p>
The work environment includes both heavy maintenance areas and upscale customer spaces. Noise levels are generally moderate but can become loud during aircraft arrivals and departures. The employee is frequently exposed to vibration and occasional fuel fumes. The role requires the ability and willingness to work in all weather conditions. Seasonal temperature extremes in the hanger environment may include both very hot and cold conditions.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Additional Details
</b></h2></div><div><p>At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you are selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment.</p></div></div></div><p>
At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That&rsquo;s why we offer a competitive benefit package that includes health, dental &amp; vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.</p><br>
<p></p>
<p>Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</p></div></div></div></div></div><p></p>

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