regional business development manager

We are seeking an experienced and highly motivated Regional Business Development Manager to lead the expansion of our pharmaceutical business across the GCC and MENA region. The successful candidate will identify new business opportunities, appoint and manage distributors, develop strategic partnerships, and drive sustainable sales growth while ensuring alignment with regulatory and commercial requirements.Key ResponsibilitiesBusiness Development<ul><li>Develop and execute the company's expansion strategy across GCC and MENA markets.</li><li>Identify, evaluate, and appoint new distributors and commercial partners.</li><li>Build and maintain strong relationships with key decision-makers, distributors, healthcare organizations, and government stakeholders.</li><li>Negotiate distribution agreements and commercial terms.</li></ul>Export Sales<ul><li>Achieve regional sales and profitability targets.</li><li>Develop annual business plans and sales forecasts for each assigned market.</li><li>Monitor distributor performance and implement improvement plans where necessary.</li><li>Identify opportunities for new product launches and portfolio expansion.</li></ul>Distributor Management<ul><li>Support distributors in developing and executing sales and marketing plans.</li><li>Conduct regular business reviews and performance meetings.</li><li>Train distributor sales teams on company products and value propositions.</li><li>Ensure effective implementation of promotional and marketing activities.</li></ul>Market Intelligence<ul><li>Analyze pharmaceutical market trends, competitor activities, pricing, and tender opportunities.</li><li>Identify new therapeutic opportunities and market needs.</li><li>Provide regular market and business reports to senior management.</li></ul>Regulatory &amp; Cross-functional Coordination<ul><li>Work closely with Regulatory Affairs to support product registration and lifecycle management.</li><li>Coordinate with Supply Chain to ensure product availability and timely deliveries.</li><li>Collaborate with Marketing to adapt promotional materials to local market requirements.</li></ul>Representation<ul><li>Represent the company at international pharmaceutical exhibitions, conferences, and business meetings.</li><li>Travel extensively throughout GCC and MENA countries to strengthen customer relationships and identify growth opportunities.</li></ul>Qualifications<ul><li>Bachelor's degree in Pharmacy.</li><li>Minimum 5&ndash;10 years of experience in pharmaceutical exports, international sales, or regional business development.</li><li>Proven experience managing distributors in GCC and MENA markets.</li><li>Strong understanding of pharmaceutical regulations, market access, and distribution models.</li><li>Excellent negotiation, communication, and presentation skills.</li><li>Bilingual: (Fluency in English and Arabic).</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of new distributors appointed.</li><li>Revenue generated from new markets.</li><li>Distributor performance against agreed targets.</li><li>Successful entry into new countries.</li><li>Product registration milestones achieved.</li><li>Market share growth in strategic markets.</li><li>Gross profit and contribution margin.</li><li>Customer and distributor satisfaction.</li></ul>Preferred Experience<ul><li>Existing network of pharmaceutical distributors in GCC and MENA.</li><li>Experience with branded generics, OTC products.</li><li>Knowledge of tender business and government procurement systems.</li><li>Experience launching pharmaceutical products in international markets.</li></ul>Pay: QAR6.00 - QAR12.00 per monthExperience:<ul><li>Pharmaceutical Sales: 5 years (Required)</li></ul>Work Location: In person

Regional Business Development Manager

Richemont

<div>Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
<h2 class="jobSectionHeader">1- REGIONAL CLIENT STRATEGY AND DEVELOPMENT. 
</h2> 
<ul><li>Define and deploy annual VIC and client development objectives per store within the territory, in alignment with HQ targets and Retail Manager direction (retain / upgrade / recruit).
</li></ul><ul><li>Map the regional High-End client landscape &mdash; tier distribution, geographic concentration, cross-door client opportunities &mdash; and set store-specific action plans accordingly.
</li></ul><ul><li>Identify the region's top-priority VIC relationships and personally invest in the highest-potential and most strategic, complementing store-level management.
</li></ul><ul><li>Partner with Couture teams to identify regional Couture prospects; ensure the regional network is equipped and motivated to deliver the Couture selling ceremony at the required standard.
</li></ul><ul><li>Provide strategic guidance on local market dynamics &mdash; competitor activity, cultural calendar, wealth migration &mdash; to support store directors in adapting their client approach.
</li></ul>Support the Head of VIC Relations with C-suite reporting on regional VIC and client development performance, flagging key relationship developments and commercial opportunities. Set a baseline of residents vs. tourists clients per door and define local recruitment target with clear strategy to achieve local clients objectives &amp; development. 
<ul><li>
 </li></ul> 
2- RETAIL SUPPORT, TRAINING AND ORCHESTRATION. 
 
<ul><li>Serve as the primary interface between HQ client development strategy and store-level execution &mdash; cascading priorities, clarifying expectations, and troubleshooting implementation barriers.
</li></ul><ul><li>Design and deliver regional training programmes on VIC service standards, CRM best practices, outreach personalisation; adapt content to local market specificities when necessary with up-to-date training calendar
</li></ul><ul><li>Support stores management in new joiners onboarding on VICs development and service standards.
</li></ul><ul><li>Conduct regular store visits to audit clienteling practices, observe team behaviours, and deliver targeted coaching to store managers and Client Advisors.
</li></ul><ul><li>Identify high-potential talent within the retail network and support their development into future in-store client development roles or couture ambassadors.
</li></ul><ul><li>Coordinate with regional HR and Learning &amp; Development teams to integrate client development competencies into onboarding and performance frameworks.
 
</li>Own the regional A&amp;P budget allocated to VIC and commercial events &mdash; allocating resources across doors, managing forecasts, and reporting on spend vs. return in accordance with the Head of VIC Relations and Client Development. 
<li>
</li></ul> 
3- REGIONAL ANIMATION &amp; CROSS-MARKET ACTIVATIONS. 
 
<ul><li>Propose and orchestrate a regional event calendar &mdash; covering in-store activations, cross-door moments, regional trunk shows, and previews &mdash; ensuring coherence with the HQ animation framework and local relevance, and ensuring a coherent annual planning with local happenings and business needs.
</li></ul><ul><li>Develop flagship regional client experiences that leverage Ala&iuml;a's brand territories.
</li></ul><ul><li>Define guest lists and engagement strategies for international Maison events (fashion shows, re-sees, dinners); manage client logistics in partnership with HQ &amp; Store management
</li></ul><ul><li>Personally host key client moments across the region, embodying the brand&rsquo;s values.
</li></ul>Liaise with local partners to ensure all events are executed to the highest experiential standard. 
<ul><li>
</li></ul> 
4- PARTNERSHIPS, BUSINESS PROVIDERS &amp; CLIENT RECRUITEMENT. 
 
<ul><li>Build and maintain a regional network of strategic business providers &mdash; private offices, luxury concierge services, stylists, cultural institutions, private members' clubs &mdash; capable of introducing qualified new clients to the Maison.
</li></ul><ul><li>Identify and formalise partnership frameworks with relevant regional players, reporting opportunities to the Head of VIC Relations and Client Development for brand-level validation and broader activation.
</li></ul><ul><li>Develop a systematic new client recruitment strategy for the region, including prospecting protocols, referral programmes, and community penetration plans for underserved client segments in line with the Ala&iuml;a codes and aesthetic.
</li></ul>Act as brand ambassador in key market environments &mdash; attending cultural and social events to represent Ala&iuml;a and naturally expand the house's relationship map. 
<ul><li>
 </li></ul> 
5- DATA ANALYSIS &amp; REGIONAL REPORTING. 
 
<ul><li>Consolidate and analyse VIC and High-End client performance data across the regional store network &mdash; spend trends, tier migration, client acquisition costs, and activation ROI.
</li></ul><ul><li>Produce structured reviews for the Head of VIC Relations and Client Development and Local GM-Brand President: monthly performance dashboards, post-activation reviews, and annual strategic assessments.
</li></ul><ul><li>Identify regional patterns and anomalies in client data that signal commercial opportunity or relationship risk, and propose data-driven responses.
</li></ul><ul><li>Oversee CRM hygiene standards across all regional doors, establishing consistent protocols and holding store teams accountable for data quality.
</li></ul>Model budget scenarios and event ROI projections to support resource allocation decisions within the regional A&amp;P envelope. 
<ul><li>
</li></ul> 
CANDIDATE PROFILE
<h3 class="jobSectionHeader">Background
</h3>Minimum 8&ndash;10 years in luxury retail, with a clear trajectory that includes senior in-store roles (store management, department management, or senior client-facing position) &mdash; store experience at a high level is non-negotiable. 
<ul><li>
</li></ul> 
<ul><li>Demonstrated experience in a multi-door, regional, or network-level role within a luxury fashion, jewellery, watches, or lifestyle Maison.
</li></ul><ul><li>Proven ability to influence, coach, and align diverse store teams without direct line management authority.
</li></ul><ul><li>Solid command of CRM systems and regional data consolidation; ability to translate data into actionable strategy.
</li></ul>Prior exposure to budget management and A&amp;P accountability is strongly preferred. 
<ul><li>
</li></ul><h3 class="jobSectionHeader">Skills &amp; Attributes
</h3><ul><li>Strategic clarity combined with operational rigour &mdash; able to think at altitude and execute at ground level with equal precision.
</li></ul><ul><li>Natural leadership presence: inspires confidence in store directors and Client Advisors alike; leads through example, not authority.
</li></ul><ul><li>Deep market intelligence and relationship capital within the territory &mdash; existing networks in luxury, culture, and finance are an asset.
</li></ul><ul><li>Entrepreneurial mindset: proactively identifies opportunities, proposes solutions, and operates with a high degree of autonomy.
</li></ul><ul><li>Exceptional written and verbal communication; fluency in English &amp; Arabic required.
</li></ul><ul><li>Aesthetic alignment with the Ala&iuml;a universe &mdash; a genuine understanding of and connection to the house's philosophy of the body, craftsmanship, and cultural rootedness.
</li></ul><ul><li>Ability to travel to different markets in the region is necessary.
</li></ul>#Richemont #WeCraftTheFuture</div>

Regional VIC & Client Development Manager

acre security

<div>Position: Business Development Manager, Middle East
 
Location: Remote &ndash; Middle East Region 
 
Move Security Forward with Acre 
Are you passionate about transforming the future of security? Do you thrive in a collaborative, innovative environment where your contributions drive real impact? If so, Acre Security is the place for you. Join us in making the world a safer place &mdash; one innovation at a time. 
 
About Acre 
At Acre, we're not just building security solutions &mdash; we&rsquo;re empowering security professionals to adapt and thrive in a rapidly changing world. Since our inception in 2012, Acre has been at the forefront of innovation in access control, visitor management, and intrusion software. Our solutions are trusted by organizations in over 25 countries, delivering smarter, more adaptable, and easier-to-use security technologies that protect what matters most. 
 
Your Impact 
Acre Security is seeking an experienced Business Development Manager to drive growth across the Middle East region. The successful candidate will focus on building relationships with end users, consultants, system integrators, and channel partners while accelerating adoption of Acre's cloud-based and physical security solutions. This is an exciting opportunity to make a significant impact within a fast-growing global organisation. 
 
What You&rsquo;ll Do 
In addition to the above, your key responsibilities will include:<ul><li>
Develop business opportunities for Acre's cloud-based and on-premises access control, AI-enabled security, and intrusion detection solutions within the assigned territory.</li><li>
Work closely with the Regional Sales organization and the Cloud Business Development team members across the globe to generate opportunities with end-users, consultants and integrators/channel partners both remotely and onsite to deliver growth.</li><li>
Identify sales and project opportunities, create quotes, and maintain a sales pipeline that meets sales objectives.</li><li>
Manage sales activities and forecasts using the company&rsquo;s CRM system and tools.</li><li>
Attending pre-authorized trade shows and specific account-requested events.</li><li>
Cultivate customer relationships to increase the share of spend of Acre solutions within their facility/facilities.</li><li>
Work closely with technology partners in the region</li><li>
Execute consultative selling techniques to increase personal and company credibility.</li><li>
Network with Acre distribution rep partners to increase accounts coverage and improve customer satisfaction.</li><li>
Create weekly and monthly reports as directed by leadership.</li><li>
Accurately forecast sales opportunities.</li></ul>
 
What You'll Bring 
To succeed in this role, you'll need:<ul><li>
Minimum of five years&rsquo; experience selling technology solutions. Preferably in a security, communications networking, or information technology systems.</li><li>
Ability to prioritize and focus activities to attain assigned sales targets.</li><li>
Fluent English and Arabic, with strong verbal and written communication skills in both languages. Ability to conduct business conversations, presentations, and negotiations in Arabic across Middle Eastern markets.</li><li>
Comfortable working in a global organization with a top-down functional structure.</li><li>
Exceptional communication and presentation skills.</li><li>
Working knowledge of PowerPoint, Excel, and CRM systems.</li><li>
Security Installer or System Integrator sales/work experience working with end-users is a plus so that you understand the complete composition of security solutions and services. (Solution selling)</li><li>
Experience in Cloud or SaaS sales is highly desirable.</li><li>
Bachelor&rsquo;s degree preferred and proven sales record and revenue growth driver skillset.</li></ul>
 
What&rsquo;s in It for You 
We strive to do more than just match your ambitions &mdash; when you join Acre, you&rsquo;ll have access to a range of exciting opportunities:<ul><li>
Be part of a disruptor &ndash; Help move security forward with a company that challenges the status quo and redefines industry standards.</li><li>
Learn from industry leaders &ndash; Work alongside experts and innovators driving real change in security technology.</li><li>
Drive meaningful impact &ndash; Your work will directly contribute to pioneering security technologies that protect businesses and communities worldwide.</li><li>
Advance your career &ndash; Access professional development opportunities, including training programs, mentorship, and industry events.</li><li>
Enjoy competitive rewards &ndash; We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program that reflects your contributions.</li></ul>
 
Join the Future of Security 
At Acre, we&rsquo;re moving security forward. If you're ready to make an impact in a fast-moving, innovative industry, we&rsquo;d love to hear from you. 
 
Acre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 
Data Privacy Statement
We process personal data submitted in connection with your application for recruitment purposes in accordance with applicable data protection laws. Applicant data will generally be retained for up to 12 months from the date of last activity unless otherwise required by law or where consent has been provided for future opportunities. For details, please see our Privacy Notice: Acre Security
tC6Eo9xEIz</div>

Business Development Manager, Middle East

Fusion Worldwide

<div>Position Summary: Through rapid expansion of our business, we are building out our sales presence across North America. We are seeking a Business Development Manager to join our sales team to build relationships with Fortune 500 companies by locating, networking and developing connections. This opportunity is for highly driven individuals who are entrepreneurial in nature and provides the opportunity for exceptionally high earnings with an emerging market that is optimal for business development.

What we can do for you
<ul>
<li>Opportunity to get in on the ground floor of a growing market</li>
<li>Offer unparalleled earning potential not seen in other industries</li>
<li>As an independent distributor, we use Open Market Sourcing so we're not limited in who we can source form</li>
<li>Customer and Product Variety: we sell a wide product portfolio of in-demand components, and sell to companies from Fortune 100 to start-ups to help them source the global open market for electronic components.</li>
<li>Enable growth through direct and focused mentorship</li>
<li>Collaborative and motivated team in strategic locations around the world</li>
</ul>
What you can do for us
<ul>
<li>In this highly visible role, drive revenue through managing existing customer relationships, prospecting new customers, and growing business within accounts</li>
<li>Interact with prospects via telephone, email, chat and on-site visits; navigate through large accounts to find key decision makers</li>
<li>Collaborate with customers and marketing team to identify and develop additional areas of opportunity</li>
<li>Educate customers on the current state of the electronic components market to maximize efficiency and support of the supply chain</li>
</ul>
Who we're looking for
<ul>
<li>Must have at least 4+ years of experience in a B2B sales in the electronic components industry</li>
<li>A high-energy, smart, and persistent salesperson driven to succeed and revolutionize an industry</li>
<li>A demonstrated record of success and achievement in prior sales position</li>
<li>A graduate of a 4-year university</li>
<li>Willingness to travel (up to 50%)</li>
</ul>
Benefits
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401K with Company Match</li>
<li>Short &amp; Long Term Disability</li>
<li>EAP</li>
<li>Emergency Travel &amp; Identity Theft Protection</li>
<li>Life Insurance</li>
<li>AD&amp;D</li>
<li>Remote working flexibility</li>
<li>Opportunity to Travel</li>
<li>Collaborative and Motivated Team</li>
<li>Competitive Base Salary</li>
</ul>
Salary range: $90-$300k. Competitive compensation plan with base salary, commission and bonuses

Established in 2001, Fusion Worldwide is a premier, global open market distributor of electronic components with an established reputation of excellence in sourcing, quality, and outstanding customer support. Solving supply chain disruptions is where we are truly able to provide key service to all our customers, and we are looking for motivated individuals like you to join this rapidly growing industry. With our company headquarters located in the scenic Boston Seaport area, we also have key locations in Amsterdam, Singapore, Munich, Guadalajara, Seoul, and San Francisco. At our current rate of growth, we are continuously expanding our global footprint to reach all corners of the world, and we are dedicated to finding top talent to help us grow in all regions. 


#LI-REMOTE</div>

Business Development Manager (Remote - United States))

<div><div><div>If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
</div></div><div><div><div><div>Job Req Number: 125105 
Time Type: Full Time 
The DSV group, headquartered in Denmark, is one of the biggest transport and logistics companies in the world, with more than 160,000 dedicated employees and presence in 90 countries. 


The BDM is a HUNTER, characterised by a high activity level, willingness and ability to meet customers and identify opportunities for the company. In addition, maintain &amp; further develop existing customers in close cooperation with customer service and management. It is expected that a BDM is able to work independently, shows initiative and the ability to drive people. 


Reporting Line:
Reports to: Director, Country Sales, Air &amp; Sea

Location: Dubai, UAE 


Detailed Responsibilities:
<ul>
<li>Build and maintain a pipeline in Microsoft Dynamics in accordance with company guidelines.</li>
<li>Target and qualify a list of potential clients in main focus trade lanes identified by DSV.</li>
<li>Gain new business and target new trade lanes within client selection.</li>
<li>Provide client and target information, maintain CRM with 100% accuracy on every sales call and visits.</li>
<li>Plan and achieve a minimum number of sales calls per week.</li>
<li>Ensure detailed SOP&rsquo;s are in place for the client.</li>
<li>Weekly presentation of pipeline and activities using Microsoft Dynamics (dashboard) to management.</li>
<li>List account information, contact details, meeting schedules, opportunities and service lines as well as visiting reports in accordance with company guidelines.</li>
<li>Support regional sales campaigns.</li>
<li>Generate sales leads to overseas DSV offices and networks.</li>
<li>Establish strong relationships to customers as well as colleagues.</li>
<li>Monthly review of performance with individual sales and action plan setting where needed.</li>
<li>Responsible for assisting in collecting of payment from customers in accordance with company guidelines.</li>
<li>Be able to acknowledge and understand company capabilities and identify improvement areas where needed.</li>
<li>Ensure proper stakeholder management including relevant involvement of product specialists, Inside Sales, RDMs or/and management.</li>
<li>Achieve KPI&rsquo;s set by management.</li>
<li>DSV Supply Code of Conduct is adhered to.</li>
<li>Other tasks assigned by management.</li></ul> 


Qualifications &amp; Characteristics:
<ul><li>Sales experience of 3-5 years in a multi-national freight forwarding company.</li>
<li>Industry knowledge and is aware of the market.</li>
<li>Self-managed, result-driven &amp; outgoing personality.</li>
<li>Business-minded.</li>
<li>Results-orientated.</li>
<li>Energetic &amp; proactive</li>
<li>Good communication and organization skills.</li>
<li>Ability to communicate industry related information to people outside our industry.</li>
<li>Diplomatic, influencing &amp; trustworthy.</li>
<li>Ability to define requirements, analyse facts, and determine relevant solutions/actions to be taken.</li>
<li>Extrovert personality with strong relationship building capabilities.</li></ul> 
DSV &ndash; Global Transport and Logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be. 


Start here. Go anywhere

Visit dsv.com</div></div></div></div></div>

Business Development Manager, Air & Sea

RateHawk.com

<div>RateHawk is part of Emerging Travel Group &mdash; a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As a Business Development Manager you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.
This is a remote vacancy open to candidates residing in United Arab Emirates.
Job Responsibilities:<ul><li>
Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;</li><li>
Sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;</li><li>
Build and maintain a strong, long-lasting relationship with new and existing partners;</li><li>
Account management of an assigned portfolio of partners, including the first level of support;</li><li>
Follow-up with existing partners to provide system training and identify the ways to improve the cooperation;</li><li>
Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup;</li><li>
Control of compliance with commercial conditions by partners, including the payment flow;</li><li>
Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;</li><li>
Provide market &amp; competitive environment analysis;</li><li>
Provide regular comprehensive reporting through CRM and internal systems;</li><li>
Initiate API deals with potential and existing partners.</li></ul> 

Requirements 
<ul><li>
Relevant Experience. Minimum of 1 year of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies, within the travel industry;</li><li>
Market Knowledge. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);</li><li>
Language knowledge. Advanced English;</li><li>
Location: United Arab Emirates, preferably in Dubai</li><li>
Travel Requirements. Up to 50% of travel time may be required;
</li><li>Car is mandatory for business trips;</li><li>
Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards;</li><li>
Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;</li><li>
International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG&rsquo;s global presence;</li><li>
Competence in API technology deals is a plus.</li></ul> 

Benefits 
<ul><li>
Flexible schedules and opportunity to work remotely.</li><li>
Ambitious and supportive team who love what they do, appreciate each other, and grow together.</li><li>
Internal programs for adaptation and training, development of soft skills, and leadership abilities.</li><li>
Partial compensation for participating in external training and conferences.</li><li>
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.</li><li>
Corporate prices on hotels and travel services.</li><li>
MyTime Day Off - an extra non-working day without loss of compensation.</li></ul>
Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/</div>

Business Development Manager UAE

Hermès

<div>
 
 JOB TITLE:
 
 
 LEARNING &amp; DEVELOPMENT MANAGER
 
 
 
 
 REPORTS TO:
 
 HR DIRECTOR
 
 
 
 LOCATION:
 
 DUBAI HEAD OFFICE
 
 
 
 ORGANISATION UNIT:
 
 HUMAN RESOURCES
 
 
 
 SCOPE OF JOB:
 
 
 
 Assume responsibility for setting the Learning &amp; Development direction HME to reach the 5 days of learning for all employees each year through the creation and delivery of meaningful learning programmes.
 
 
 The L&amp;D manager will lead the Retail Training Manager to focus on development within the retail community and proactively focus on head office and management development to reinforce this community with aligned training. Collaborate with the HRBP community to identify and support with the development of key talent.
 
 
 
 DIRECT REPORTS:
 
 2 (Retail training Manager, L&amp;D Executive)
 
 
 
 Responsibilities
 
 
 
 
 VISION / STRATEGIC THINKING
 
 
 
 <ul>
 <li>
 Define and implement the regional L&amp;D strategy aligned with HR Director, the regional B+2 business goals and the Herm&egrave;s group learning vision.
 </li>
 <li>
 Collaborate with the retail training manager to agree the annual retail learning plan in line with the vision and focuses of HME.
 </li>
 <li>
 Drive innovation in learning through digital tools including My Click H, My Campus and regionally The Hub, experiential learning and blended learning approaches.
 </li>
 <li>
 Monitor trends in the industry and region to highlight best practices to develop the learning offer.
 </li>
 <li>
 Collaborate with Europe/Global and regional HR teams to align talent initiatives with the Herm&egrave;s Group processes and regional talent objectives.
 
 
 </li>
 </ul>
 
 HEAD OFFICE &amp; MANAGEMENT DEVELOPMENT
 
 
 
 <ul>
 <li>
 Take ownership of all head office employee learning and development including needs analysis, delivery or sourcing of suitable training and roll out and follow up to ensure its positive impact.
 </li>
 <li>
 Act as a key partner to the HRBPs, HR Director and management team to identify and develop key talent.
 </li>
 <li>
 Design and deliver key talent development programmes including:
 
 
 </li>
 </ul>
 Management Development Programmes
 
 
 UAE National specific development paths
 
 
 High potential and leadership development initiatives across the region.
 
 
 <ul>
 <li>
 Collaborate with HRBPs on business needs and the development of identified successors to create tailored learning plans to build strength across the HME team.
 </li>
 <li>
 Oversee the Retail Training Manager to ensure consistent, high-quality learning delivery across the store in the Middle East.
 
 
 </li>
 </ul>
 
 MEASURE LEARNING IMPACT
 
 
 
 <ul>
 <li>
 Evaluate training effectiveness and continuously improve learning content and delivery methods.
 </li>
 <li>
 Ensure all administration related to Retail Learning practices is accurately maintained for annual HR reporting.
 </li>
 <li>
 Manage L&amp;D performance against key metrics to track the department&rsquo;s commercial impact.
 </li>
 <li>
 Proactively manage the L&amp;D department budget.
 
 
 </li>
 </ul>
 
 TEAM DEVELOPMENT
 
 
 
 <ul>
 <li>
 Lead and develop the L&amp;D team to ensure all members are able to perform and deliver at their best.
 
 
 </li>
 </ul>
 
 MEASURES OF SUCCESS
 
 
 
 <ul>
 <li>
 Develop and launch key Learning &amp; Development programmes for HME that align with the regional HR and Commercial strategy.
 </li>
 <li>
 Able to act as the key referent for all L&amp;D support and partner with varied stakeholders.
 </li>
 <li>
 Ability to work independently and collaboratively in a dynamic environment.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Highly organised with a strong retail (or similar industry) understanding.
 </li>
 <li>
 Ability to roll out and communicate key initiatives and drive clear, commercial conclusions.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 7 years of experience in HR management, with a focus on talent Development, Training or Learning &amp; Development preferably within retail or a similar client orientated industry.
 </li>
 <li>
 Proven experience of building and managing talent programmes.
 </li>
 <li>
 Strong understanding of learning frameworks and employee development.
 </li>
 <li>
 Excellent communication and facilitation skills.
 </li>
 <li>
 Excellent strategic thinking, communication, and interpersonal skills.
 </li>
 <li>
 Proficiency in HR software and Microsoft Office Suite.
 
 
 </li>
 </ul>
 
 This job description is intended to outline the primary duties, responsibilities, and qualifications for the role. It is not an exhaustive list of all tasks or responsibilities. As business needs evolve, job duties may change and employees may be required to take on additional responsibilities or participate in new projects consistent with the nature and level of the position. Flexibility, adaptability, and willingness to support the broader objectives of the organization are expected as part of this role.
 
 
 
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
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Learning & Development Manager

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