regional crm loyalty manager

Gastronomica ME

<div>
 <p>
  The
  <strong>
   Regional
  </strong>
  <strong>
   CRM (Customer Relationship Management ) &amp; Loyalty Manager
  </strong>
  is responsible for developing and executing strategies to improve customer engagement, retention, and loyalty. This role involves managing the CRM system, analyzing customer data, and implementing targeted marketing campaigns to enhance customer lifetime value (CLV) and overall business performance. The Regional CRM &amp; Loyalty Manager collaborates with marketing, sales, and IT teams to ensure a seamless customer experience across all touchpoints.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   CRM Strategy &amp; Implementation
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement CRM strategies to drive customer acquisition, retention, and loyalty.
  </li>
  <li>
   Optimize customer segmentation to personalize marketing campaigns.
  </li>
  <li>
   Identify and implement automation to improve customer journey and engagement.
  </li>
 </ul>
 <p>
  <strong>
   Customer Data Management &amp; Insights
  </strong>
 </p>
 <ul>
  <li>
   Manage the CRM database, ensuring data accuracy and compliance with data protection regulations.
  </li>
  <li>
   Analyze customer behaviors, preferences, and purchasing patterns to derive actionable insights.
  </li>
  <li>
   Generate reports on customer trends, churn rates, and engagement metrics.
  </li>
 </ul>
 <p>
  <strong>
   Campaign Management &amp; Execution
  </strong>
 </p>
 <ul>
  <li>
   Plan and execute email, SMS, and personalized marketing campaigns.
  </li>
  <li>
   Monitor and optimize customer touchpoints to enhance the overall experience.
  </li>
  <li>
   Test and refine CRM campaigns based on performance data and customer feedback.
  </li>
 </ul>
 <p>
  <strong>
   Customer Retention &amp; Loyalty Programs
  </strong>
 </p>
 <ul>
  <li>
   Develop and manage loyalty programs to increase repeat purchases.
  </li>
  <li>
   Implement retention strategies, including exclusive offers, rewards, and re-engagement tactics.
  </li>
  <li>
   Track and measure the effectiveness of loyalty initiatives.
  </li>
 </ul>
 <p>
  <strong>
   Cross-Departmental Collaboration
  </strong>
 </p>
 <ul>
  <li>
   Work with the marketing team to align CRM strategies with brand campaigns.
  </li>
  <li>
   Collaborate with the sales team to improve lead conversion and customer satisfaction.
  </li>
  <li>
   Coordinate with IT to ensure the CRM platform functions efficiently and integrates with other systems.
  </li>
 </ul>
 <p>
  <strong>
   CRM System Optimization &amp; Innovation
  </strong>
 </p>
 <ul>
  <li>
   Research and recommend improvements in CRM tools and technologies.
  </li>
  <li>
   Ensure seamless integration of CRM software with other business systems.
  </li>
  <li>
   Keep up with CRM trends and best practices to maintain a competitive edge.
  </li>
 </ul>
 <p>
 </p>
</div>


Regional CRM & Loyalty Manager

Siemens

<div>
 <strong>
  Job Title:
 </strong>
 Vertical Sales Account Manager &ndash; Siemens Digital Industries
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Kuwait City, Kuwait
 <br/>
 <br/>
 <strong>
  Introduction:
  <br/>
  <br/>
 </strong>
 At Siemens, we empower our people to stay resilient and relevant in a constantly evolving world. We&rsquo;re looking for curious, driven individuals who seek creative ways to grow, learn, and make a meaningful impact &mdash; today and in the future.
 <br/>
 <br/>
 Siemens Digital Industries is a leading innovator in industrial automation and digitalization. Our mission is to help customers in both discrete and process industries maximize growth, profitability, and sustainability through advanced technology and long-term partnership.
 <br/>
 <br/>
 Join our Digital Industries team as a Vertical Sales Account Manager and help us reimagine the future of Kuwait&rsquo;s industries by driving digital transformation and building strong, lasting customer relationships
 <strong>
  .
  <br/>
  <br/>
 </strong>
 <strong>
  Your Impact and Responsibilities:
  <br/>
  <br/>
 </strong>
 <strong>
  Strategic Account Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and execute mid- to long-term account strategies that align customer goals with Siemens&rsquo; automation and digitalization portfolio.
  </li>
  <li>
   Segment and prioritize accounts by strategic potential, defining appropriate engagement models (e.g., high-touch vs. digital-led).
  </li>
  <li>
   Conduct regular account reviews to track progress, identify opportunities, and realign plans using performance data and market insights.
  </li>
  <li>
   Build and maintain trusted relationships with key stakeholders and C-level executives, positioning Siemens as a strategic partner.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Business Development &amp; Pipeline Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own the entire sales pipeline &mdash; from opportunity creation and qualification to negotiation and closure &mdash; ensuring quality, balance, and profitability.
  </li>
  <li>
   Identify and develop new business opportunities while expanding existing relationships across key verticals (manufacturing, oil &amp; gas, utilities, infrastructure).
  </li>
  <li>
   Leverage CRM insights, marketing campaigns, and data analytics to drive lead generation and targeted engagement.
  </li>
  <li>
   Assess customer requirements and financial conditions to determine the optimal solution fit, go-to-market approach, and ROI potential.
  </li>
  <li>
   Incorporate Siemens Financial Services (SFS) and innovative commercial models to strengthen deal structures and partnerships.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Value Creation &amp; Opportunity Execution
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop compelling value propositions that demonstrate measurable customer impact and return on investment.
  </li>
  <li>
   Collaborate with Sales Specialists, Technical Sales, and Solution Architects to design competitive proposals that align technical and commercial elements.
  </li>
  <li>
   Monitor risks and adjust strategies throughout the sales process to ensure successful outcomes.
  </li>
  <li>
   Promote upselling and cross-selling through a broad internal and customer advocacy network.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Team Leadership &amp; Collaboration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Orchestrate cross-functional teams to ensure consistent customer engagement and delivery of integrated, end-to-end solutions.
  </li>
  <li>
   Foster collaboration across marketing, technical support, service, and regional/global teams to accelerate growth and share best practices.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Sales Governance &amp; Performance Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain accurate CRM records (e.g., Salesforce) and ensure forecast transparency and accuracy.
  </li>
  <li>
   Use data-driven insights to analyze account performance, pipeline health, and sales effectiveness.
  </li>
  <li>
   Participate in win/loss reviews and apply learnings to enhance execution quality.
  </li>
  <li>
   Publish success stories that highlight customer value and Siemens&rsquo; contribution.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You will excel in this role if you bring:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor&rsquo;s degree in engineering, Business Administration, or a related field (Master&rsquo;s degree preferred).
  </li>
  <li>
   Proven experience in B2B sales, key account management, or vertical sales, ideally within automation, digital industries, or industrial solutions.
  </li>
  <li>
   Strong strategic and analytical thinking, with the ability to translate customer insights and market data into actionable strategies.
  </li>
  <li>
   Excellent communication, negotiation, and stakeholder management skills, with confidence in engaging all organizational levels, including C-suite executives.
  </li>
  <li>
   Demonstrated ability to orchestrate cross-functional teams and deliver complex solutions collaboratively.
  </li>
  <li>
   High proficiency in CRM systems (preferably Salesforce) and digital tools to manage pipelines, forecasting, and analytics.
  </li>
  <li>
   A customer-focused, proactive, and growth-oriented mindset, with a passion for continuous learning and innovation.
  </li>
  <li>
   Fluency in English; Arabic language skills are an advantage.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  You&rsquo;ll benefit from:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2 to 3 days of mobile working per week as a global Siemens standard.
  </li>
  <li>
   A diverse and inclusive culture where everyone can bring their full self to work.
  </li>
  <li>
   A supportive environment that values innovation, learning, and collaboration.
  </li>
  <li>
   A strong foundation for personal and professional development.
  </li>
  <li>
   An extraordinary variety of learning and growth opportunities &mdash; in a global organization leading digital transformation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Create a better #TomorrowWithUs!
  <br/>
  <br/>
 </strong>
 We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
 <br/>
 <br/>
 We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That&rsquo;s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool and are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our teams are working optimally in a remote, virtual adding to our ability to offer more flexibility on how you handle your time. Please note: Only complete applications can be considered in the selection process.
</div>


Vertical Sales Account Manager - Kuwait

Boehringer Ingelheim

<div>
 <strong>
  We are IMETA
  <br/>
  <br/>
 </strong>
 ROPU IMETA is a Regional Operating Unit consisting of 6 mid-sized Operating Units: India, Turkey, Southern Africa (South Africa &amp; Sub Sahara Africa) Northeast &amp; West Africa, Near East &amp; UAE, Saudi Arabia, Gulf &amp; East Africa (SAGEA).
 <br/>
 <br/>
 IMETA is home to more than 47 nationalities. We are a myriad of color and culture and embracing this diversity is one of our greatest opportunities.
 <br/>
 <br/>
 We are a powerhouse of talent, and we work together to ensure that we grow, nurture, and retain our talent. Uniting and working together is the key to our success.
 <br/>
 <br/>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 At Boehringer Ingelheim, we are driven by a passion to improve lives. We&rsquo;re looking for a dynamic and strategic
 <strong>
  Product Manager
 </strong>
 to join our Cardio Renal Metabolic team in
 <strong>
  Kuwait
 </strong>
 and accountable for
 <strong>
  Kuwait
 </strong>
 <strong>
  , Qatar, Oman and Bahrain
 </strong>
 business. The job holder takes ownership of our products that shape the market and deliver meaningful impact to patients and healthcare professionals.
 <br/>
 <br/>
 The Product Manager reports to the Head of Business Unit &ndash; Cardio Renal Metabolic of SAGEA (Saudi Arabia, Gulf &amp; East Africa)
 <br/>
 <br/>
 As the Product Manager, you will be part of a centralized team covering the region. You will collaborate closely with a cross-functional team and be responsible for developing and implementing the Integrated Customer Plan (ICP) in the region, leveraging data analytics for informed decision-making. Additionally, you will lead and develop Strategic Marketing &amp; Launch Readiness of assigned CRM disease products, ensuring compliance and customer experience with a rapid learning approach to optimize activities.
 <br/>
 <br/>
 This position requires strong product knowledge, experience in launch campaigns, and proficiency in strategic marketing tools and techniques.
 <br/>
 <br/>
 <strong>
  Role &amp; Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and prepare the Strategic Marketing, Launch Readiness, and ICPs of assigned products in cooperation with medical, market access, field operations, and other relevant TA Team members according to determined timelines to ensure optimum short- and long-term development and market contribution. Responsible for achieving related targets
  </li>
  <li>
   Ensure achievement of budgeted sales targets and long-term growth of assigned products, initiating corrective measures in case of deviation from planned sales development
  </li>
  <li>
   Coordinate the execution of the operational marketing plan, prepare and manage the Direct Promotional Budget, and ensure expenses are within the approved budget
  </li>
  <li>
   Plan and attend field visits according to the product phase to ensure maximum customer engagement and flawless implementation of plans based on market needs
  </li>
  <li>
   Build relationships with all functions related to the assigned products, interface across the organization, and work in cooperation with TA Team members to drive projects through to agreed timelines and objectives
  </li>
  <li>
   Responsible for product training of new and existing field force and updating their knowledge in correlation with market dynamics
  </li>
  <li>
   Monitor, control, and evaluate the impact of Marketing Programs and recommend corrective measures
  </li>
  <li>
   Ensure timely submission of marketing reports like sales forecasts, expense reports, and other required reports
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in pharmaceutical science/ Medicine or Lifesciences
  </li>
  <li>
   5+years of experience with minimum of 3 years of experience working as product/ brand manager in multinational pharmaceutical company.
  </li>
  <li>
   Experience in CRM/ Diabetes a plus.
  </li>
  <li>
   launch experience is desirable
  </li>
  <li>
   Gulf market experiences a must
  </li>
  <li>
   Business fluent In English, In its oral and written form, Arabic is preferred
  </li>
  <li>
   Excellent written&amp; verbal communication skills along with excellent presentation, facilitation, analytical and interpersonal skills
  </li>
  <li>
   Strong planning, organization and time management skills including attention to details
  </li>
  <li>
   Proficient in Microsoft Office applications
  </li>
  <li>
   Ability to muti-task, interact and work within a team environment and function independently as required
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What happens Next?
  <br/>
  <br/>
 </strong>
 We are looking forward to receiving your application! We will then have a look at your CV. If we see a match, we will invite you for a screening interview.
 <br/>
 <br/>
 <strong>
  SPL Screening:
  <br/>
  <br/>
 </strong>
 In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (&ldquo;SPL&rdquo;). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.
 <br/>
 <br/>
 Our Company
 <br/>
 <br/>
 <strong>
  Why Boehringer Ingelheim?
  <br/>
  <br/>
 </strong>
 With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.
 <br/>
 <br/>
 Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.
 <br/>
 <br/>
 Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.
 <br/>
 <br/>
 Want to learn more? Visit https://www.boehringer-ingelheim.com
</div>


Product Manager

Alyasra Fashion

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  As CRM &amp; Analytics Manager, you will lead the CRM strategy through Data and Analysis in line with the brand and trading objectives that converts data into high-impact business opportunities. You will be the bridge between insights and commercial action, driving revenue growth, margin improvement, and customer lifetime value across online and offline channels in the GCC fashion &amp; footwear market.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  Own the CRM and analytics roadmap for five core domains:
 </p>
 <p>
  1) Customer demographics &amp; segmentation (purchase behavior, cohort analysis, CLV, churn prediction)
 </p>
 <p>
  2) Data and profiling (strategy, collection, enrichment)
 </p>
 <p>
  3) Campaign &amp; promotion effectiveness (attribution modeling, incrementality testing, ROI optimization)
 </p>
 <p>
  4) Inventory &amp; stock optimization (Product, category and sell through trends)
 </p>
 <p>
  5) Transactional &amp; omnichannel performance (basket analysis, channel shift, price elasticity, cannibalization)
 </p>
 <p>
  <br/>
 </p>
 <p>
  Translate insights into clear, actionable business opportunities and present them directly to Directors, Heads and Business unit managers.
 </p>
 <p>
  Partner with Marketing, Merchandising, E-commerce, Supply Chain, and Store Operations to embed analytics into decision-making.
 </p>
 <p>
  Design and enforce best-in-class CRM and marketing automation strategies using modern platforms (Webengage, Infobip, PowerBi, Shopify, GA/Looker etc.).
 </p>
 <p>
  Oversee the development of CRM dashboards, automated reporting, and predictive models.
 </p>
 <p>
  Drive advanced analytics initiatives: customer lifetime value modeling, propensity modeling, market basket analysis, inventory optimization algorithms, and personalized recommendation engines.
 </p>
 <p>
  Work closely with Cyber security teams to ensure full compliance with local data privacy regulations and champion data governance.
 </p>
 <p>
  Continuously scout and implement new tools, technologies, and methodologies to keep the CRM &amp; Analytics function ahead in the GCC Retail &amp; Digital space.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  3+ years of progressive experience in CRM &amp; Analytics with a focus on consumer behavior.
 </p>
 <p>
  Proven track record in retail / fashion / footwear / luxury / e-commerce in the GCC or similar high-growth markets.
 </p>
 <p>
  Strong commercial acumen: you must demonstrate past examples where your insights directly drove financial impact.
 </p>
 <p>
  Experience managing omnichannel datasets (Store, e-commerce and hybrid customers).
 </p>
 <p>
  Excellent stakeholder management and storytelling skills; comfortable influencing business and Marketing decisions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred
  </strong>
  (not mandatory)
 </p>
 <p>
  - Experience with machine learning use-cases in retail.
 </p>
 <p>
  - Arabic language proficiency.
 </p>
 <p>
  - Prior work in KUW, KSA or UAE retail market.
 </p>
 <p>
 </p>
</div>


CRM & Analytics Manager

Alghanim INDUSTRIES

<b>Date:</b> 21 Dec 2025
<br><br>
<b>Location:</b><br>
KW
<br><br>
<b>Company:</b><br>
Alghanim Industries
<br><br>
Long Description Job Summary
<br>The Service Advisor is responsible to provide professional service to the customers, in terms of accurately recording and organizing quality repair and maintenance services so as to enhance customer retention and facilities the sales of new units in the long term.
<br>Job Responsibilities
<br><br>
<b>Receiving Customer:</b> -
<br><br>
<ul>
<li>Receive and greet customers, understand their vehicle concerns and advice the service and repair needs, carry out as much visual inspection as possible to advice work required on the vehicle, use manufacturer's recommendations to advice additional work, agree the work scope and obtain cost and time agreement. use available menu pricing for routine jobs, validate customer details and update Kerridge. offer the alternate transport as appropriate</li>
</ul>
<b>2. Preparing Repair Order and Assign job:</b> -
<br><br>
<ul>
<li>Write the instructions for technician using RTS for the routine jobs and exact description of symptoms for other concerns describe by customers. Assign the jobs to technicians using Kerridge workshop loading module. Follow up the work progress with respectively team leaders</li>
</ul>
<b>3. Customer Contact:</b> -
<br><br>
<ul>
<li>Keep regular contact with customers to keep them abreast of the progress on their vehicles, At least once a day phone contact with every customer is necessary. The contact should be made using Kerridge CRM and updating the contacts record</li>
</ul>
<b>4. Information, Delivery & Follow Up:</b> -
<br><br>
<ul>
<li>Inform the customer when vehicle is ready. As much as possible the job details and costs should be informed on the phone, deliver the vehicle on customer arrival with full details of what jobs have been done. Also inform the customers which of the complaints have not been attended (if any) and why. Activity asks the customers if they are satisfied with the jobs done. Immediately escalate to Manager if any customer is not satisfied. with 72 hours of delivery, call the customer to ensure satisfaction, log the call in Kerridge CRM</li>
</ul>
<b>5. Customer Relations:</b> -
<br><br>
<ul>
<li>Establish healthy and profitable relationship by proactively communicating and following up with the existing as well as prospective customer on performance of their cars and if they required any service attention so as consolidate and enhances the customer base</li>
</ul>
<b>6. Come Back jobs:</b> -
<br><br>
<ul>
<li>All come back jobs should be immediately escalated to Service Supervisor / Service Manager. specific stamp should be applied on the repair order and flag raised using Kerridge, any come back job should not be delivered unless the repair order is signed by Service Manager</li>
</ul>
Candidate Requirements
<br><ul>
<li>University graduate or diploma in automobile engineering</li>
<li>Relevant working experience of 5 years in the automotive service industry</li>
<li>Good interpersonal and communication skills in English, Arabic is an advantage</li>
<li>Knowledge of Microsoft office application</li>
</ul>
Education

Service Advisor

Fresha

<div>
 <strong>
  About Fresha
  <br/>
  <br/>
 </strong>
 Fresha is the leading marketplace platform for beauty &amp; wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
 <br/>
 <br/>
 The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
 <br/>
 <br/>
 Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
 <br/>
 <br/>
 Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
 <br/>
 <br/>
 The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google
 <br/>
 <br/>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 Given our exciting and progressive growth plans, we are looking for an exceptional
 <strong>
  New Business Sales Specialist
 </strong>
 to come and join our global business.
 <br/>
 <br/>
 Reporting directly to the
 <strong>
  Head of Sales (GCC),
 </strong>
 and working collaboratively with the
 <strong>
  Commercial team and potential partners
 </strong>
 , you will be
 <strong>
  100% focused on bringing in new business development
 </strong>
 . You will carry a quota target, completing field visits via cold outreach and having complete ownership of your pipeline.
 <br/>
 <br/>
 This is a great opportunity for someone looking to work in a
 <strong>
  fast-paced
 </strong>
 and
 <strong>
  changing environment
 </strong>
 , who
 <strong>
  likes to work autonomously
 </strong>
 ,
 <strong>
  enjoys a challenge
 </strong>
 and
 <strong>
  wants to make an impact
 </strong>
 .
 <br/>
 <br/>
 <strong>
  What You Will Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   KPIs - Consistently achieve sales targets
  </li>
  <li>
   Outreach - Calling key decision-makers using phone, email &amp; social touches with the goal of bringing on new business
  </li>
  <li>
   Selling - Present, promote and sell products and services through product demos to prospective and existing partners
  </li>
  <li>
   Sales Cycle - Managing the entire sales process from prospecting to close
  </li>
  <li>
   Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their goals
  </li>
  <li>
   Collaboration - Work closely with other departments to ensure a seamless partner experience
  </li>
  <li>
   Market Trends - Provide feedback about ongoing trends in the industry
  </li>
  <li>
   Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
  </li>
  <li>
   Business Partnering - Serve as a lead point of contact for partners on all commercial activities
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  This list is not exhaustive and there may be other activities you are required to deliver.
  <br/>
  <br/>
 </em>
 To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.
 <br/>
 <br/>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience - Minimum 3 years of solid B2B sales with a track record of success
  </li>
  <li>
   Industry - SaaS, online marketplaces, or payment platforms is highly desirable
  </li>
  <li>
   Relationship Building - You are a true hunter and relationship builder
  </li>
  <li>
   Organised - You can multitask, prioritise and manage time effectively
  </li>
  <li>
   Curiosity - You are naturally curious and have a desire to continually grow and develop
  </li>
  <li>
   Languages - Fluency in English Arabic is required
   <br/>
   <br/>
  </li>
 </ul>
 At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
 <br/>
 <br/>
 <strong>
  Interview Process
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Screen Call - Video-call with a member from the Talent Team (30m)
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   Skills &amp; Experience - Video Interview with Hiring Manager (45m)
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   Presentation - Video interview with Hiring Team (75m)
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  </li>
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  We aim to finalise the entire interview process and deliver feedback within
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  <em>
   2 weeks
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  .
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 Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.
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 <strong>
  Inclusive workforce
  <br/>
  <br/>
 </strong>
 At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
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 We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
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 We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
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 If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
</div>


New Business Sales Specialist (Kuwait)

TÜV SÜD

<p></p><div><div><div><div><div><div>Branch Manager - Kuwait
</div></div></div></div><div><div><div><div><p>T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.<br>
</p><p></p><p>Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
</p></div></div></div></div><div><div><div><div><p><b>Job Summary:
</b></p><p>The Branch Manager is responsible for leading and managing all operations within the assigned country, ensuring achievement of business objectives including profitability, revenue growth, cash flow, and quality targets. The role requires strong commercial acumen, strategic leadership, and operational excellence to deliver sustainable business performance while maintaining the highest standards of customer service and compliance with corporate policies.<br>
</p><p></p><p><b>Your Tasks
</b></p><ul><li>Lead and oversee all business operations, administration, and financial performance within the country to ensure alignment with regional and global objectives.
</li><li>Take full accountability for profit and loss (P&amp;L), revenue, cash flow, and quality performance targets.
</li><li>Develop, propose, and implement the annual business plan and budget, including setting monthly, quarterly, and annual targets for growth and profitability.
</li><li>Monitor business performance and prepare regular performance reports and forecasts for regional management.
</li><li>Drive sales growth, identify new business opportunities, and ensure customer retention across all business units.
</li><li>Represent the organization in meetings, forums, and events with clients, partners, regulators, and other stakeholders in accordance with company policies and procedures.
</li><li>Lead, motivate, and manage the country team, including recruitment, performance management, capability development, and succession planning.
</li><li>Ensure operational excellence, compliance with T&Uuml;V S&Uuml;D&rsquo;s standards, and adherence to local laws and regulations.
</li><li>Conduct regular market research and competitor analysis to support strategic decision-making.
</li><li>Foster effective collaboration between business units, clients, vendors, and government bodies to strengthen business relationships and drive growth initiatives.
</li><li>Promote a culture of integrity, innovation, and continuous improvement within the country organization
</li></ul><p><b>Your Qualifications and Skills
</b></p><ul><li>Bachelor&rsquo;s degree in Engineering or a related discipline.
</li><li>Postgraduate qualification (MBA or equivalent) in Business Management or Marketing is preferred.
</li><li>Minimum 8&ndash;10 years of progressive experience in business operations and management, including experience with multinational organizations.
</li><li>Demonstrated success in leading a business or large-scale operations, with strong understanding of financial management, sales, and business development.
</li><li>In-depth knowledge of the TIC industry, with proven ability to translate strategic goals into operational results.
</li></ul><p><b>Your Competencies
</b></p><ul><li>Strategic and Analytical Thinking
</li><li>Financial and Commercial Acumen
</li><li>Leadership and People Development
</li><li>Customer Focus and Relationship Management
</li><li>Market Awareness and Business Development
</li><li>Effective Communication and Negotiation
</li><li>Integrity, Accountability, and Professionalism
</li></ul></div></div></div></div><div><div><div><div><p>We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
</p></div></div></div></div><div><div><div><div>Work Area: Others
</div></div></div></div><div><div><div><div>Country/Region: Kuwait
</div></div></div></div><div><div><div><div>Job Location: Kuwait
</div></div></div></div><div><div><div><div>Working Model: Onsite
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: Saudi Arabia RHQ
</div></div></div></div><div><div><div><div>Org Unit Code: AM
</div></div></div></div><div><div><div><div>Requisition ID: 3052
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Branch Manager - Kuwait

Explore 153+ Regional crm loyalty manager in Kuwait this January. Find roles across top companies and apply now to boost your career.