regional operations manager

Trinity Property Consultants

<div><h3 class="jobSectionHeader"><b>About Trinity Property Consultants</b></h3><p>
At Trinity Property Consultants, your expertise fuels our mission. Guided by our values of <b>innovation, teamwork, excellence, and empowerment</b>, we&rsquo;ve been a leader in the multifamily industry for over 25 years and proudly manage properties for a nationally ranked NMHC&rsquo;s Apartment Owner. We are building more than great places to live &ndash; we&rsquo;re creating vibrant communities and meaningful careers.</p><h3 class="jobSectionHeader"><b>
The Opportunity</b></h3><p>
As a <b>Regional Manager</b>, you&rsquo;ll lead and support a portfolio&mdash;driving operational excellence, financial performance, and team success across multiple properties and markets. You&rsquo;ll mentor on-site leaders, optimize performance, ensure compliance, and create thriving communities that residents love to call home. This is a role for a strategic, hands-on leader who thrives in a fast-paced, multi-site environment and is ready to make a lasting impact.</p><p><b>
Compensation</b>: $120,000 to $135,000 annually, based on your experience, plus potential for a 20% annual bonus, paid quarterly, monthly car allowance, and monthly cell phone allowance.</p><p><b>
Portfolio and Impact</b>: Lead a diverse portfolio of 8 properties totaling 1,761 units across Kentucky, Tennessee, Mississippi, Louisiana, and Arkansas.</p><p><b>
Travel</b>: This is a remote-based role with approximately 75% travel, providing the opportunity to build relationships, drive results, and make a meaningful impact across multiple markets.</p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Own</b></h3><p><b>
Business &amp; Financial Performance</b></p><ul><li>
Oversee a portfolio of communities, ensuring operational and financial goals are consistently met.</li><li>
Prepare, review, and approve annual operating budgets for each property in your region.</li><li>
Monitor and control expenses through purchase order approval and strategic vendor management.</li><li>
Conduct monthly financial reviews to address variances and maintain profitability.</li><li>
Recommend and oversee capital improvements to maintain a competitive market position.</li></ul><p><b>
Operational Excellence &amp; Resident Experience</b></p><ul><li>
Conduct regular property visits to assess operations, curb appeal, maintenance, and compliance.</li><li>
Identify and mitigate potential liability concerns.</li><li>
Partner with on-site teams to deliver a high-quality living experience that supports retention and reputation goals.</li><li>
Ensure company policies, procedures, and industry regulations are consistently followed.</li><li>
Support special operations such as due diligence, acquisitions, and dispositions as needed.</li></ul><p><b>
Team Development &amp; Leadership</b></p><ul><li>
Hire, train, and mentor Property and Area Managers, fostering a culture of accountability and empowerment.</li><li>
Set clear performance expectations and provide ongoing coaching to drive results.</li><li>
Create an environment that recognizes achievement and promotes growth.</li></ul><h3 class="jobSectionHeader"><b>
What You Bring</b></h3><ul><li><b>
Leadership:</b> Ability to inspire trust, foster collaboration, and have the emotional intelligence to lead diverse teams.</li><li><b>
F</b><b>inancial Acumen:</b> Demonstrated budgeting expertise with the ability to read, analyze, and act on P&amp;L reports.</li><li><b>
Customer Focus:</b> Ability to drive resident satisfaction by understanding, meeting and exceeding their needs.</li><li><b>
Communication &amp; Mediation:</b> Excellent verbal, written, and interpersonal skills with the ability to navigate high-stress situations and resolve conflicts effectively.</li><li><b>
Organizational Mastery:</b> Strong administrative, time management, and prioritization skills to excel in a fast-paced environment.</li><li><b>
Other Skills:</b> Sales and revenue management, in-depth knowledge of fair housing regulations.</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li><b>
Experience:</b> Minimum 5 years as a Property Manager and 2 years as a Regional Manager in the multifamily housing industry.</li><li><b>
Education:</b> CPM, CAM, RMP, or CMCA certifications preferred.</li><li><b>
Tech Proficiency:</b> Intermediate skills in MS Office (Word, Excel, Outlook, Teams), SharePoint, ADP. Experience with Yardi, Entrata, Asana, and EliseAI is a bonus.</li></ul><h3 class="jobSectionHeader"><b>
Requirements</b></h3><p><b>
Availability &amp; Travel</b></p><p>
This position will require availability for nights, weekends, and holidays as needed, as well as occasional travel for company events or meetings. Active participation in team functions and regional or company activities is expected.</p><p><b>
Physical Demands</b></p><p>
This position necessitates regular periods of sitting, standing, walking, as well as use of hands and arms. Occasional climbing may be required. Extended use of computers or telephones is also necessary. The role may require lifting up to 25 pounds independently. The ability to respond promptly to both visual and auditory alarms is essential. Candidates must be able to work both indoors and outdoors under various weather conditions, including rain, snow, heat, hail, wind, and sleet.</p><h3 class="jobSectionHeader"><b>
We Take Care of You</b></h3><ul><li><b>
Medical, Dental &amp; Vision:</b> Highlights include company-paid individual PPO-HSA plan (with $1,200 annual employer contribution); HMO options for California residents. Dental and vision premiums are fully covered for employees; coverage for dependents is available at an additional cost.</li><li><b>
Retirement Plans (401K):</b> The company matches 1/3 of the employee's contribution up to 2% of the salary.</li><li><b>
Life &amp; Disability Insurance</b><b>:</b> Up to <b>$100,000 of life insurance and AD&amp;D coverage</b>, plus short- and long-term disability insurance. In addition, supplemental life for the employee, spouse, and children.</li><li><b>
Time Off:</b> 11 paid holidays, <b>2&ndash;4 weeks of vacation</b> based on years of service, and sick leave provided in compliance with state and local requirements.</li><li><b>
Referral Bonuses:</b> $1,000 for eligible employee referrals.</li><li><b>
Volunteer Time Off:</b> Up to <b>16 hours annually</b> (8 for personal volunteer activities, 8 for company-sponsored events).</li><li><b>
Perks:</b> Professional development, tuition reimbursement, employee discounts, and more.</li></ul><h3 class="jobSectionHeader"><b>
Our Commitment to Belonging</b></h3><p>
Trinity Property Consultants is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace where all individuals can thrive irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes.</p><h3 class="jobSectionHeader"><b>
Ready to Join Us?</b></h3><p>
Explore what it&rsquo;s like to grow your career with a company that values people as much as performance. Learn more and apply today!</p><p><b><i>
Note:</i></b><i> This job description includes the core Regional Manager responsibilities of Trinity Property Consultants. These duties are subject to change based on company discretion.</i></p><p><i>
Trinity Property Consultants is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Trinity Property Consultants prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.</i></p></div><p></p>

Regional Manager (Multifamily) - Memphis, TN

Ethics HR

<p><b>Job Responsibilities:</b></p><p><b>1. Regional Operations Management:</b></p><ul><li><b>Oversee daily operations</b> across all branches within the designated region, ensuring all delivery and logistics commitments are met.</li><li><b>Monitor and evaluate</b> overall branch performance, identifying operational bottlenecks and implementing solutions to optimize efficiency.</li><li><b>Ensure strict compliance</b> with quality and service standards across all regional branches.</li></ul><p><b>2. Agent Management &amp; Oversight:</b></p><ul><li><b>Supervise external agents</b>, ensuring full compliance with company standards and delivery policies.</li><li><b>Monitor agent performance</b> within the assigned geographic region and assess their adherence to Service Level Agreements (SLAs).</li><li><b>Maintain continuous communication</b> with agents to resolve operational issues and ensure smooth day-to-day workflows.</li><li><b>Provide regular performance reports</b> to senior management, recommending necessary actions to improve agent efficiency.</li><li><b>Ensure agents consistently achieve</b> quality benchmarks, on-time delivery targets, and customer satisfaction goals.</li><li><b>Foster and develop</b> strong relationships with agents, ensuring their alignment with the company&rsquo;s strategic operational goals.</li></ul><p><b>3. Performance &amp; Operational Efficiency Optimization:</b></p><ul><li><b>Monitor Key Performance Indicators (KPIs)</b> for each branch to ensure targets are successfully achieved.</li><li><b>Analyze operational processes</b> to identify opportunities for increasing efficiency and reducing operational costs.</li><li><b>Provide guidance and recommendations</b> to branch managers on optimizing workflows and boosting overall productivity.</li></ul><p><b>4. Team Leadership &amp; Management:</b></p><ul><li><b>Manage and direct branch managers</b>, ensuring operational objectives are achieved at each location.</li><li><b>Develop and train</b> branch managers in leadership skills and operational management techniques.</li><li><b>Foster a collaborative</b> and professional working environment across all regional teams.</li><li><b>5. Communication &amp; Coordination:</b></li><li><b>Continuous Communication:</b> Maintain ongoing communication with branch managers to ensure operations align with the company's overall objectives.</li><li><b>Liaison Role:</b> Act as the primary point of contact between senior management and branch managers to ensure the smooth flow of information and the correct implementation of policies.</li><li><b>Meeting Organization:</b> Organize periodic meetings to review performance, discuss challenges, and evaluate new initiatives.</li><li><b>6. Problem Solving &amp; Conflict Resolution:</b></li><li><b>Issue Resolution:</b> Address major operational issues within the region and provide immediate, effective solutions.</li><li><b>Managerial Support:</b> Provide support to branch managers in resolving complex problems faced by local teams.</li><li><b>Crisis Management:</b> Manage emergencies or exceptional circumstances that impact daily operations.</li><li><b>7. Budgeting &amp; Cost Management:</b></li><li><b>Budget Oversight:</b> Manage the operational budget for the region's branches and ensure strict control over operational costs.</li><li><b>Expense Analysis:</b> Analyze expenses and identify cost-reduction opportunities without compromising service quality.</li><li><b>Resource Optimization:</b> Monitor resource utilization and ensure maximum efficiency and ROI (Return on Investment).</li></ul><p><b>8. Compliance &amp; Quality Assurance:</b></p><ul><li><b>Policy Compliance:</b> Ensure all branches adhere to company policies and local regulations regarding delivery and transportation services.</li><li><b>Safety Supervision:</b> Oversee the implementation of safety procedures and ensure required standards are met to maintain the safety of employees and drivers.</li><li><b>Customer Satisfaction:</b> Monitor customer satisfaction levels and continuously work on improving the quality of service provided.</li></ul><p><b>Job Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration, Logistics, or a related field from a reputable university.</li><li>Minimum of 7 years of experience in Operations Management or Branch Management, preferably within the logistics or delivery/collection sector.</li><li>Strong leadership and team management skills.</li><li>Ability to manage multiple regions and monitor performance across different geographical locations.</li><li>Strong analytical skills and the ability to provide practical solutions for performance optimization.</li><li>Proficiency in Microsoft Office suite and logistics operations management software.</li><li>Fluency in English is a must.</li></ul><p>Work Location: In person</p>

Area Manager

<div>
 <strong>
  BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow&trade; by Building a Smokeless World.
  <br/>
  <br/>
  To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can&rsquo;t wait, let&rsquo;s shape it together!
  <br/>
  <br/>
 </strong>
 <strong>
  Pakistan Tobacco Company
 </strong>
 <strong>
  has an exciting opportunity for a
 </strong>
 <strong>
  Regional Admin Officer
 </strong>
 <strong>
  in
 </strong>
 <strong>
  Mansehra, Pakistan
  <br/>
  <br/>
 </strong>
 <strong>
  Your Key Responsibilities Will Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Smooth running of BAT Leaf and other IT systems in the region.
  </li>
  <li>
   Co-ordination of regional administration activities.
  </li>
  <li>
   Assist management in budget preparation and monitoring
  </li>
  <li>
   Proper Record Management as per company&rsquo;s guidelines and ISO standards.
  </li>
  <li>
   Assistance to Regional Manager for EHS compliance.
  </li>
  <li>
   Coordinate logistics of tobacco from depots/storages to GLT.
  </li>
  <li>
   Facilitate Internal and external audits within the region.
  </li>
  <li>
   Proper arrangement of events, conferences, and visits.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Experience, Skills And Knowledge
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-2 years&rsquo; experience in a relevant field and benefit role in reputable company.
  </li>
  <li>
   Bachelor's degree in Computer Science, or related discipline. Microsoft Certified Software Engineer and Oracle certification are an added advantage
  </li>
  <li>
   Proficient in the Microsoft Office suite
  </li>
  <li>
   Competent in speaking and writing English and Urdu
  </li>
  <li>
   Strong administrative skills with the ability to understand the importance of integrating various functions within the organization
  </li>
  <li>
   Effective communication skills, information-seeking behavior, quick learning ability, and analytical thinking
  </li>
  <li>
   Must understand Leaf Area Standing Instructions, Account Standing Instructions, EH&amp;S policies, and overall company procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What we offer you?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We offer a market leading annual performance bonus (subject to eligibility)
  </li>
  <li>
   Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
  </li>
  <li>
   Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement &ndash; it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
  </li>
  <li>
   You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
  </li>
  <li>
   We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  WHY JOIN BAT?
  <br/>
  <br/>
 </strong>
 We&rsquo;re one of the few companies named as a Global Top Employer by the Top Employers Institute &ndash; certified in offering excellent employee conditions.
 <br/>
 <br/>
 Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
 <br/>
 <br/>
 We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).
 <br/>
 <br/>
 Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
 <br/>
 <br/>
 If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
</div>


Expression Of Interest - Regional Admin Officer

Neighborhood Healthcare

<div><p><b><i>About Us</i></b></p>
<p><i>
Community health is about more than just vaccines and checkups. It&rsquo;s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We&rsquo;re with you every step of the way, with the care you need for each of life&rsquo;s chapters. At Neighborhood, we are Better Together.</i><br>
<br>
<i>As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 96k people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.</i><br>
<br>
<i>We have been doing this since 1969, and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.</i></p>
<ul><li><i>Schedule: Monday - Friday from 8:00 am-5:00 pm.</i></li></ul>
<p><b>
ROLE OVERVIEW and PURPOSE</b></p>
<p>
Under the direction of the Senior Manager-Regional Operations, the Site Manager is responsible for the overall operation of the Neighborhood Healthcare site and programs, ensuring that efficient systems are in place, staff is properly trained, and revenue and cost effectiveness are maximized. The Site Manager implements and evaluates systems within the site that promote quality of care while monitoring cost effectiveness.</p>
<p><b>
RESPONSIBILITIES</b></p>
<ul>
<li>Collects, organizes, and shares data with appropriate staff for continual quality improvement of operations</li>
<li>Maintains awareness of factors that positively and negatively affect the patient experience, including personnel interactions in the work environment</li>
<li>Directs and motivates stakeholders to take action that consistently deliver high quality patient care and an exceptional patient experience</li>
<li>Monitor site and department expenses to maximize cost effectiveness of operations</li>
<li>Analyzes financial information prepared by Finance and determine reasons for discrepancies for specific line item costs</li>
<li>Conducts performance reviews for direct reports</li>
<li>Provides appropriate counseling and disciplinary action (may be in coordination with HR) in a timely manner; prepares documentation and shares with HR</li>
<li>Implements organization policies and procedures for the site, including requirements of funding sources and grant programs</li>
<li>Monitors site productivity and makes necessary recommendations or changes to increase patient show rate, improve patient flow, maximize provider productivity and monitor redesign implementation and results</li>
<li>Communicates with Clinical Team Leader, Operations Director, and Director of Nursing regularly to resolve scheduling or other site specific problems that affect efficient functioning of site</li>
<li>Responsible for scheduling, agenda preparation and facilitation of monthly site operations meetings, including minutes and follow up items</li>
<li>Ensures site supervisors (if applicable) conduct regular department meetings with site staff and maintain records of agenda, minutes, and attendance</li>
<li>Participates in monthly operations meetings, to review results of audits and tracks specific programs or issues</li>
<li>Participates in supervisory, departmental, and special task forces as appropriate; shares pertinent information with subordinates, support staff, providers, and administration</li>
<li>Tracks and reconciles all encounters for billing department</li>
<li>Monitors daily cash receipts and resolves discrepancies</li>
<li>Manages all support staff alongside site supervisors (if applicable), including hiring, training, and performance management</li>
<li>Ensures departments provide effective and efficient service to all stakeholders including patients and providers</li>
<li>Coordinates with specialty specific coordinators to implement and monitor the effectiveness of specialty services at the specific site</li>
<li>Fosters effective communication and teambuilding among staff to enhance employee and patient satisfaction</li>
<li>Recommends or makes decision to hire, transfer, promote, reward, suspend, discipline or terminate</li>
<li>Assess training needs and promotes developmental activities</li>
<li>Conducts department meetings to promote communication, assess and resolve needs and foster teamwork</li>
<li>Evaluates staff performance against job description criteria and competency assessment and provide guidance and coaching to develop employees to perform at their highest potential</li>
<li>Keeps staff informed of organizational activities and promote mission and goals</li></ul><br>
<p></p>
<p><b>
EDUCATION/EXPERIENCE</b></p>
<ul>
<li>Bachelor&rsquo;s degree or four years&rsquo; experience or equivalent combination of education and experience</li>
<li>Three years&rsquo; supervisory experience required; healthcare setting preferred</li>
<li>Project Leap completion preferred-internal applicants</li>
<li>Bilingual (English/Spanish) or (English/Arabic) preferred</li>
</ul>
<p><b>ADDITIONAL QUALIFICATIONS (Knowledge, Skills and Abilities)</b></p>
<ul>
<li>Excellent verbal and written communication skills, including superior composition, typing and proofreading skills</li>
<li>Ability to interpret a variety of instructions in written, oral, diagram, or schedule form</li>
<li>Knowledgeable about and experience with various payer sources, such as Medi-cal, Medi-caid, etc., preferred</li>
<li>Ability to successfully manage multiple tasks simultaneously</li>
<li>Excellent planning and organizational ability</li>
<li>Ability to work as part of a team as well as independently</li>
<li>Ability to work with highly confidential information in a professional and ethical manner</li>
</ul>
<p>Physical Requirements</p>
<ul>
<li>Standing for sustained periods of time</li>
<li>Walking potentially for long distances or moving from one work site to another</li>
<li>Lifting, raising objects from a lower to a higher position or moving objects horizontally from position-to-position</li>
<li>Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects</li>
<li>Ability to view and read information on a computer, in a computer terminal</li>
<li>May be exposed to adverse environmental conditions found in a typical healthcare clinic setting</li></ul><br>
<p></p>
<p><b>
COMPLIANCE (Safety &amp; HIPAA)</b></p>
<ul>
<li>Follow all safety procedures as outlined in Neighborhood Healthcare&rsquo;s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediately</li>
<li>Maintain current knowledge of policies and procedures as they relate to safe work practices</li>
<li>Follow all safety procedures and report unsafe conditions</li>
<li>Use appropriate body mechanics to ensure an injury free environment</li>
<li>Be familiar with location of nearest fire extinguisher and emergency exits</li>
<li>Follow all infection control procedures including blood-borne pathogen protocols</li>
</ul><ul><li>Maintain privacy of all patient, employee and volunteer information and access such information only on a need-to-know basis for business purposes</li>
</ul><ul><li>Comply with all regulations regarding corporate integrity and security obligations</li>
</ul>
<p><i>Report all behavior and/or activity that are unethical, fraudulent, or unlawful</i></p>
<p><i>
Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!</i></p>
<p><b>
Pay range:</b> $87,500.00 to $127,700.00 annually, depending on experience and additional qualifications.</p>
<p><b>
Compensation Disclosure</b>: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to the candidate&rsquo;s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.</p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Site Manager

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 When you join Amazon as an Area/Shift Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Promote a culture of safety and wellbeing
  </li>
  <li>
   Analyze and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
  </li>
  <li>
   Support and lead a team and handle administrative work alongside building and supporting a strong team culture
  </li>
  <li>
   Analyze performance and suggest process improvements to optimize work and improve customer service
  </li>
  <li>
   Collaborate with other managers to standardize shift processes
   <br/>
   <br/>
  </li>
 </ul>
 A day in the life
 <br/>
 <br/>
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  </li>
  <li>
   1+ years of employee and performance management experience
  </li>
  <li>
   Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  </li>
  <li>
   Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years of performance metrics, process improvement or lean techniques experience
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Souq.com for E-Commerce LLC
 <br/>
 <br/>
 Job ID: A10377888
</div>


Area Manager I , Operations

Sapiens

<div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Your Journey Starts Here</b></h1>
<p>Explore Your Next Role at Sapiens</p>
</div></div></div></div></div></div><div><div><div><div><ul><li>Jobs
</li><li>Senior
</li></ul></div></div></div></div><div><div><div><div><div><div>Location Bangladore, India
</div><div>Working Model Fulltime, Hybrid
</div><div>Req ID 12345
</div></div><p></p><div><div>Add to my Favorites
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</div></div></div></div></div></div><div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Renewal Operations Manager
</b></h1></div></div></div></div><div><div><div><div>Req ID: 56580
</div></div></div></div><div><div><div><div>Location:
Remote, US
</div></div></div></div><div><div><div><div><div><b>Title</b>: Renewal Operations Manager</div>
<div><b>
Location: </b>Remote &ndash; North America</div><br>
<div></div>
<div><b>
Position Summary:</b></div>
<div>
Sapiens is building a dedicated renewal function &ndash; and you will help the team build it. You will own a defined segment of the NA renewal book, managing the commercial renewal process end to end, identifying pricing uplift opportunities, and ensuring contracts are structured to protect and grow Sapiens' ARR. You will work closely with BU leaders and PMs who currently manage these customer relationships, transitioning commercial ownership of the renewal conversation while maintaining continuity for the customer.</div><br>
<div></div>
<div>
You do not need to have done this exact job before. You need to be analytically curious, comfortable in a spreadsheet and a contract at the same time and motivated by commercial outcomes, not just the relationship.</div><br>
<div></div>
<div>
This is not a relationship maintenance role. You will be working with contract data, usage patterns, pricing models, and financial analysis to find the commercial opportunity in each account and then execute against it. The function is new and the playbook does not exist yet. You will be working with the VP Global Renewals and the team to help define the go forward process and experience.</div><br>
<div></div>
<div><b>
Key Responsibilities</b></div>
<div><b>
Commercial Renewal Execution</b></div><br>
<div></div>
<ul>
<li>End-to-end management of assigned renewal accounts &ndash; outreach, negotiation, quoting, documentation, and booking</li>
<li>Identify pricing uplift opportunities within existing contracts &ndash; CPI escalators, license true-ups, tier migrations, maintenance-to-subscription transitions</li>
<li>Maintain accurate renewal pipeline and 90&ndash;120 day rolling forecast in Salesforce</li>
<li>Coordinate with Finance and Legal on non-standard terms and approval workflows</li></ul><br>
<div></div>
<div><b>
Relationship Transition &amp; Internal Collaboration</b></div><br>
<div></div>
<ul>
<li>Work directly with BU leadership and PMs on assigned accounts &ndash; learn the customer relationship, earn the commercial trust, and take ownership of renewal conversations over time</li>
<li>Partner with CSMs and PS leads on account health &ndash; you own the commercial conversation, they own the delivery relationship</li>
<li>Escalate complex deal structures, pricing exceptions, and high-risk accounts to the Senior Renewal Ops Manager</li>
<li>Contribute findings to the team playbook &ndash; document patterns, objections, and what works</li></ul><br>
<div></div>
<div><b>
Analytics &amp; Pipeline Management</b></div><br>
<div></div>
<ul>
<li>Ensure your book is clean, current, and flagged for risk</li>
<li>Review contract data to understand pricing history, renewal dates, and structural opportunities before entering customer conversations</li>
<li>Produce accurate weekly forecast updates and pipeline commentary for the senior team</li></ul><br>
<div></div>
<div><b>
Requirements</b></div><br>
<div></div>
<div><b>
Required:</b></div>
<ul>
<li>7+ years of experience with Sales, Deal Desk, RevOps with B2B software strongly preferred</li>
<li>Comfortable reading software contracts and extracting key commercial terms &ndash; renewal dates, pricing structures, escalator clauses, PS carve-outs</li>
<li>Strong analytical skills &ndash; Excel/Google Sheets proficiency required; Salesforce experience preferred</li>
<li>Direct communicator &ndash; comfortable having commercial conversations with procurement and finance contacts at customer organizations</li>
<li>Curious about the data &ndash; wants to understand <i>why</i> a customer is structured the way they are, not just <i>when</i> they renew</li></ul><br>
<div></div>
<div><b>
Preferred:</b></div><br>
<div></div>
<ul>
<li>Insurance or financial services software experience</li>
<li>Experience in a service-heavy software environment</li>
<li>Familiarity with CPQ, CLM, or contract management tools</li></ul><br>
<div></div>
<div><b>
Why This Role</b></div>
<div><i>
This is a builder role. We are not looking for someone who has spent their career running a mature renewal process at a large company. We are looking for someone who can create one from raw data and ambition.</i></div><br>
<div></div>
<div>
At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.</div><br>
<div></div>
<div><b>
Sapiens is an E-Verified &amp; Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</b></div><br>
<div></div>
<div>
#LI-Remote</div>
</div></div></div></div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>We Are</b></h2>
<p>Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk.
</p><p>The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.
</p><p>With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.
</p><p>Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers&rsquo; compensation from offices across North America, Europe, the Middle East, and Asia Pacific.
</p></div></div></div></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Your Recruitment Journey</b></h2>
<p>We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:
</p></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><h5 class="jobSectionHeader"><b>Apply
</b></h5><p>Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations.
</p></div></div><div></div><div>1</div>
</div><p></p><div><div><div><h5 class="jobSectionHeader"><b>Review</b></h5>
<p>Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture
</p></div></div><div></div><div>2</div>
</div><p></p><div><div><div><h5 class="jobSectionHeader"><b>Interview</b></h5>
<p>This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens
</p></div></div><div></div><div>3</div>
</div><p></p><div><div><div><h5 class="jobSectionHeader"><b>Offer</b></h5>
<p>If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape
</p></div></div><div></div><div>4</div>
</div><p></p><div><div><div><h5 class="jobSectionHeader"><b>Onboard</b></h5>
<p>Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead
</p></div></div><div></div><div>5</div>
</div></div></div></div></div></div><div><div><div><div><div><h5 class="jobSectionHeader"><b>Disclaimer</b></h5>
<p>Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
<br>
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
<br>
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to sharedservices@sapiens.com.</p></div></div></div></div></div></div><p></p>

Renewal Operations Manager

Summit Health

<div><h1 class="jobSectionHeader"><b>About Our Company</b></h1><p>
We&rsquo;re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.</p><p></p><p>
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.</p><p></p><p>
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.</p><p></p><p><b>
Please Note: </b>We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.</p><p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p>
The <b>Referral Operations Manager</b> for the <b>Access Center </b>is responsible for ensuring patients referred from a Summit Health Location are scheduled for the appropriate follow-up care as part of our commitment to providing coordinate care. The manager will lead a team of Supervisors and agents ensuring all protocols are followed, all performance metrics are met, optimizing workflows and processes, managing time and attendance, and providing mentorship and direction and collaborating with the markets supported. Specifically, this manager will help ensure patients referred from a Summit Health location find and engage with the next necessary step in their care.</p><p><b>
Duties and Responsibilities</b></p><p>
The primary duties, responsibilities, and expectations of an Access Center Manager, Referrals are:</p><ul><li>
Provide oversight, management, coaching, development, and evaluation of the performance of the Supervisors on an ongoing basis following applicable performance standards.</li><li>
Scheduling of all Supervisors to ensure proper shift coverage.</li><li>
Driving care continuity for patients within Summit locations, ensuring patients are scheduled for their follow-up care as necessary.</li><li>
Handling of escalated patient and site concerns. Creating action plans that are effective in solving business issues for the department.</li><li>
Create and deliver presentations to the Access Center Leadership team when necessary.</li><li>
Understanding key informatics and metrics and utilizing data appropriately to manage labor, key operational goals, and site staff KPIs.</li><li>
Monitor employee engagement and designs programs in partnership with the Access Center leadership to maintain high employee engagement.</li><li>
Coordinate with vendor partner to drive vendor agent success.</li><li>
Maintain and exceed department goals for management and throughput.</li><li>
Attend regular meetings with the Clinical managers to review performance and address any concerns.</li><li>
Coordinates and collaborates with the Access Center Leadership and recruitment team to ensure all staff hires and needs are up to date for Access Center.</li><li>
Assist in reporting on department metrics back to Access Center leadership regularly.</li><li>
Enforce and audit policies and procedures related to the flow of information and systems used.</li><li>
Monitor phone volume and assist with calls when necessary.</li></ul><p><b>
Qualifications</b></p><p>
A candidate&rsquo;s qualifications will include:</p><ul><li>
A bachelor&rsquo;s degree is preferred but not required.</li><li>
Minimum (3) Three years of experience as an Access/Call Center manager or comparable management experience.</li><li>
Strong and Clear communication skills.</li><li>
Working knowledge of EHRs &ndash; Electronic Health Records system is a plus.</li><li>
Call center, referral, and/or appointment scheduling experience in a healthcare environment is a must.</li><li>
Ability to analyze, review trends, and create action plans to mitigate areas of opportunity.</li><li>
Must exhibit passion for outstanding results and compassion for those we work with and serve.</li><li>
Happy and positive thinking, able to project this attitude around others.</li><li>
Be willing to travel to clinical/Corporate locations, if needed.</li><li>
Comfortable with constructive feedback and counseling management</li></ul><p></p><p>
This is an exempt position with the salary range of $86,000 - $94,000 based on experience and market.</p><p></p><h1 class="jobSectionHeader"><b>
About Our Commitment</b></h1><h2 class="jobSectionHeader"><b>
Total Rewards at VillageMD</b></h2><p>
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD&rsquo;s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.</p><p></p><h2 class="jobSectionHeader"><b>
Equal Opportunity Employer</b></h2><p>
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.</p><p></p><h2 class="jobSectionHeader"><b>
Safety Disclaimer</b></h2><p>
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.</p></div>

Referral Operations Manager

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