regional property manager

Greystar

<div>ABOUT GREYSTAR
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com. 
JOB DESCRIPTION SUMMARY
This role is responsible for overseeing and managing the overall performance and profitability of a portfolio of properties within a designated region. This role involves developing and implementing effective property management strategies, ensuring high tenant satisfaction, and optimizing financial returns for property owners. The Regional Property Manager plays a crucial role in coordinating and leading property management teams, collaborating with various stakeholders, and maintaining a strong understanding of the real estate market trends in the region.
JOB DESCRIPTION
KEY RESPONSIBILITIES:<ul><li>
Ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.</li><li>
Collaborates with CMs to ensures that the portfolio and individual communities meet the established operational, financial, and business performance goals.</li><li>
Collaborates with regional support services leaders committed to improving asset and team performance.</li><li>
Takes ownership of and implements local and national operational initiatives, championing change and ensuring proper adoption of revised protocols at all properties.
</li><li>Oversee and manage budgets, ensuring that financial targets are met or exceeded.</li><li>
Prepare and present regular reports on property performance, financial metrics, and market trends to ownership and senior management.</li><li>
Foster positive relationships with tenants and address their concerns promptly.</li><li>
Implement tenant retention programs to minimize turnover and vacancy rates.</li><li>
Collaborate with leasing teams to develop and implement effective marketing strategies.</li><li>
Ensure optimal occupancy rates through targeted leasing efforts.</li><li>
Oversee maintenance programs to ensure properties are well-maintained and in compliance with regulations.</li><li>
Ensures that the appearance and physical aspects of the properties meet the Company&rsquo;s and owner&rsquo;s established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.</li><li>
Implement preventative maintenance plans to extend the life of assets.</li><li>
Stay current with local, state, and federal regulations affecting property management.</li><li>
Ensure properties comply with all relevant codes, laws, and regulations.</li><li>
Identify and mitigate potential risks related to property management and ensure appropriate insurance coverage.</li><li>
Conduct market research and analysis to identify opportunities for property improvement and stay ahead of market trends.</li></ul>
BASIC KNOWLEDGE &amp; QUALIFICATIONS:<ul><li>
Bachelor&rsquo;s/Master&rsquo;s degree from an accredited college or university preferred in Business, Real Estate. or related fields.</li><li>
Proven experience in a leadership role with managing diverse properties.</li><li>
Proficiency in using property management software (preferably Yardi and/or Real Page), word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents.</li><li>
Strong financial acumen and analytical skills.</li><li>
Excellent communication and team management skills.</li><li>
In-depth knowledge of real estate laws, regulations, and market trends.</li><li>
Abilities to create and manage stakeholder relationships.</li><li>
3 years minimum of relevant experience</li></ul>
SPECIALIZED SKILLS:<ul><li>
Real Estate license required in specific markets, otherwise preferred.</li><li>
Industry certifications (e.g. CPM, CAPS, CAM, etc.) also preferred.</li></ul>
#LI-MS1
Additional Compensation:
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.<ul><li>
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.</li><li>
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.</li></ul>
Robust Benefits Offered*:<ul><li>
Competitive Medical, Dental, Vision, and Disability &amp; Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>
401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>
Employee Assistance Program.</li><li>
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.</li><li>
Charitable giving program and benefits.</li></ul><ul><li>Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.</li></ul>
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.</div>

Regional Property Manager

Savills

<div>A full time Property Manager focusing on the management of the property&rsquo;s operational and management aspects within the Property and Facilities Management department.
We are looking for a conscientious and driven Property Manager to join our thriving Property Management team. The role will be based in West side.
Key Responsibilities<ul><li>
Plan, develop and implement policies related to the property&rsquo;s management</li><li>
Coordinate activities of the team to enhance operational effectiveness</li><li>
Supervise the budgeting and accounting process;</li><li>
Follow and also ensure Finance team in compliance with the debt collections, management of securities.</li><li>
Analyze budgets to identify areas in which financial improvements can be made.</li><li>
Establish and maintain relationship with tenants and the client and/or partners</li><li>
Manage collection of information from tenants (notices , addresses, turnover rents, sales)Liaison with tenants, to manage their ongoing operational requests</li><li>
Deal with tenants as one of the main points of contact and administer the contracts</li><li>
Coordinate and manage all activities of the subcontractors (security, cleaning, fire, pest control, landscaping and others)</li><li>
Administrate &amp; execute controlling and reporting systems on all systems and services of the property</li><li>
Manage proper handovers of the building and all its systems from landlord, his representatives or subcontractors</li><li>
Initiate, coordinate &amp; manage PPM (Plans of Preventive Maintenance) for the property alongside with the Technical Manager</li><li>
Manage all ongoing operational issues to ensure smooth and continuous operations of the property</li></ul>
Skills, Knowledge and Experience<ul><li>
At least 5 years in Facility Management or Operational Management</li><li>
Vendor &amp; subcontractor managemen</li><li>
Strong communication and coordination across cross-functional teams</li><li>
Reporting, data analysis, and performance tracking</li></ul></div>

Property Manager - West

<div>We are seeking a conscientious and driven Property Manager to join our thriving Property Management team, based on the East side. This is a full-time position responsible for overseeing the day-to-day operational and management aspects of properties within the Property and Facilities Management department.
Key Responsibilities
Plan, develop and implement policies related to the property&rsquo;s management
Coordinate activities of the team to enhance operational effectiveness
Supervise the budgeting and accounting process;
Follow and also ensure Finance team in compliance with the debt collections, management of securities.
Analyze budgets to identify areas in which financial improvements can be made.
Establish and maintain relationship with tenants and the client and/or partners
Manage collection of information from tenants (notices , addresses, turnover rents, sales)
Liaison with tenants, to manage their ongoing operational requests
Deal with tenants as one of the main points of contact and administer the contracts
Coordinate and manage all activities of the subcontractors (security, cleaning, fire, pest control, landscaping and others)
Administrate &amp; execute controlling and reporting systems on all systems and services of the property
Manage proper handovers of the building and all its systems from landlord, his representatives or subcontractors
Initiate, coordinate &amp; manage PPM (Plans of Preventive Maintenance) for the property alongside with the Technical Manager
Manage all ongoing operational issues to ensure smooth and continuous operations of the property
Skills, Knowledge and Experience
At least 5 years in Facility Management or Operational Management
Vendor &amp; subcontractor managemen
Strong communication and coordination across cross-functional teams
Reporting, data analysis, and performance tracking</div>

Property Manager - East

Savills Middle East

<div>
 A full time Property Manager focusing on the management of the property&rsquo;s operational and management aspects within the Property and Facilities Management department.
 
 
 We are looking for a conscientious and driven Property Manager to join our thriving Property Management team. The role will be based in West side.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Plan, develop and implement policies related to the property&rsquo;s management
 </li>
 <li>
 Coordinate activities of the team to enhance operational effectiveness
 </li>
 <li>
 Supervise the budgeting and accounting process;
 </li>
 <li>
 Follow and also ensure Finance team in compliance with the debt collections, management of securities.
 </li>
 <li>
 Analyze budgets to identify areas in which financial improvements can be made.
 </li>
 <li>
 Establish and maintain relationship with tenants and the client and/or partners
 </li>
 <li>
 Manage collection of information from tenants (notices , addresses, turnover rents, sales)Liaison with tenants, to manage their ongoing operational requests
 </li>
 <li>
 Deal with tenants as one of the main points of contact and administer the contracts
 </li>
 <li>
 Coordinate and manage all activities of the subcontractors (security, cleaning, fire, pest control, landscaping and others)
 </li>
 <li>
 Administrate &amp; execute controlling and reporting systems on all systems and services of the property
 </li>
 <li>
 Manage proper handovers of the building and all its systems from landlord, his representatives or subcontractors
 </li>
 <li>
 Initiate, coordinate &amp; manage PPM (Plans of Preventive Maintenance) for the property alongside with the Technical Manager
 </li>
 <li>
 Manage all ongoing operational issues to ensure smooth and continuous operations of the property
 
 
 </li>
 </ul>
 
 Skills, Knowledge And Experience
 
 
 
 <ul>
 <li>
 At least 5 years in Facility Management or Operational Management
 </li>
 <li>
 Vendor &amp; subcontractor managemen
 </li>
 <li>
 Strong communication and coordination across cross-functional teams
 </li>
 <li>
 Reporting, data analysis, and performance tracking
 
 
 </li>
 </ul>
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>

The United Group of Companies, Inc.

<div>Who We Are:
The United Group of Companies, Inc. &ndash; celebrating over 50 Years in business - is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where our residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. Our commitment to innovation sets us apart and is evident in our award-winning lifestyle programs. We firmly believe that where you live, and work, should be an experience that enriches and improves your life. United Group provides a place to call home and a space where businesses thrive in all the communities we join.
We are honored to have been voted by our employees as one of the Albany Time Union&rsquo;s Top Workplaces for ten consecutive years and nationally recognized as a Top Workplaces USA employer for six years running &ndash; most recently earning the 2025 Top Real Estate Workplace distinction. We are also thrilled that our management company, United Plus Property Management (UPPM), has earned the Accredited Management Organization (AMO&reg;) of the Year Award for 2024! To learn more about us, please visit our website: https://www.ugoc.com
Join Our Team!
We have an immediate need for a full-time Area Property Manager to join the team at one of United Group's professionally managed multi &ndash; family housing communities located in Syracuse, NY. This position will report directly to the VP of Property Management.
Existing Site Activity<ul><li>
Provides leadership to staff and residents by following all company procedures and demonstrates a professional image and demeanor consistent with company standards</li><li>
Works with VP of Property Management to maximize NOI and ensure owners&rsquo; goals and objectives are aligned with property operations.</li><li>
Assists with the creation and executing of new revenue streams to achieve and exceed goals and objectives.</li><li>
Oversees site activity and its related operations</li><li>
Makes regular, detailed inspections of site&rsquo;s lease files and physical plant and reports any observed deficiencies. Ensures corrective action is taken consistently; done quarterly at each property</li></ul>
Maintenance + Grounds<ul><li>
Regularly evaluates maintenance operations at each site and determines cost efficiency; done quarterly at each property with the help of the VP of Property Management</li><li>
Notifies VP of Property Management and recommends solutions to major maintenance problems and expenditures</li><li>
Implements, reviews, and when necessary, makes periodic changes to maintenance schedules</li><li>
Knowledgeable of current status and conditions of vacant apartments</li></ul>
Marketing + Leasing<ul><li>
Assists with annual and 90-day Marketing + Leasing Plans along with the VP of Property Management and the Marketing Department; monitors marketing activity and progress and makes and/or makes recommendations to modify stated plans due to market conditions, etc.</li><li>
Audits marketing and leasing advertisements to ensure accuracy and completeness</li><li>
Coordinates efforts to shop competition regularly</li><li>
Follows up with daily, weekly, monthly and quarterly leasing strategies at each Site as directed by the RM</li><li>
Reviews lease calls with the leasing staff</li><li>
Assists with special events and projects as needed.</li></ul>
Staff Training + Development<ul><li>
Coordinates and ensures staff is trained properly in Entrata</li><li>
Ensures staff members are knowledgeable and trained on the Company&rsquo;s standard operating procedures and policies</li><li>
Upholds standards relating to employee training and United&rsquo;s Pure Safety training and industry specific training</li></ul>
Human Resources + Personnel Administration<ul><li>
Responsible for ensuring proper staffing; assists with recruiting and hiring when needed</li><li>
Manages employee relations issues in conjunction with VP of Property Management and Human Resources when warranted</li><li>
Oversees performance management process for sites and makes recommendations for promotion and/or salary increases in conjunction with VP of Property Management</li></ul>
Financial Management + Controls:<ul><li>
Assists with the preparation and completion of all budgets with PM</li><li>
Responsible for A/P process for properties as assigned by VP of Property Management</li><li>
Assists with monitoring budget performance and ensures compliance of internal controls and established Standard Operating Procedures</li><li>
Assists with providing VP with detailed variance reporting on a quarterly basis</li></ul>
Physical Demands + Work Environment:<ul><li>
Must be able to stand/walk for 8 to 10 hours.</li><li>
Frequent body movements including ability to lift up to 50 pounds, bend, stoop, squat, reach, push, and pull.</li><li>
Ability to work indoors and outdoors during various weather conditions.</li><li>
Frequently may be exposed to outdoor spaces, or other environments which will, by their nature, have variances in air quality, temperature, walking surfaces, lighting, and other physical aspects.</li><li>
Reasonable accommodations may be made to enable individuals to perform essential functions.</li></ul>
Job Overview + Requirements:<ul><li>
Job Type: Area Property Manager; approximate salary: $100,000 annually plus Bonus Program</li><li>
Work Hours: Full &ndash; Time, Monday &ndash; Friday 8:00am &ndash; 5:00pm. Availability on the evenings/weekends for property events/activities, emergency scenarios, and related needs.</li><li>
Training for Position: Supervisory experience with both leasing and maintenance staff</li><li>
Travel: Expectation to travel to the site for four days per week for the first 90 days.</li><li>
Required Education: College Degree or Applicable Work History</li><li>
Required Experience: 3-5 years of experience in residential property management leadership roles; software (Entrata, CRM, etc.)</li><li>
Certifications: Professional designations, i.e. Certified Professional Manager (CPM), Accredited Residential Manager (ARM), or equivalent industry designation preferred.</li><li>
Qualities: Demonstrates integrity on a personal and professional level; Exceptional communication, sales, and negotiation skills; Ability to solve problems involving residents and challenging situations</li></ul>
Benefits + Time Off:<ul><li>
Medical &ndash; Highmark BlueShield of Northeastern NY &ndash; 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.</li><li>
Dental + Vision &ndash; eligibility 1st of the month following 30 days.</li><li>
Life Insurance &ndash; Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.</li><li>
401K Retirement Plan &ndash; Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.</li><li>
Additional Benefits &ndash; Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.</li><li>
PTO &ndash; Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours); eligibility after 90-day Introductory Period.</li><li>
Holidays &ndash; 10 Company Paid Holidays</li></ul>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected class covered by law.</div>

Area Property Manager

The Home Depot

<div>This role is a multi‑site position supporting multiple locations across Kentucky, New York, Ohio, Pennsylvania, and West Virginia. Preferred candidates will reside near Pittsburgh, PA, though candidates will be considered if they live within the assigned geographical area.
Position Purpose: 
Regional Asset Protection Manager (RAPM) is responsible for ensuring Asset Protection initiatives and programs are executed within the region. Key responsibilities include but not limited to; analyzing and managing regional shrink performance, detecting, investigating and resolving theft and fraud, delivering shrink goals and ensuring Asset Protection processes are executed by the field team. The RAPM works with the Regional and District teams to drive theft mitigation and shrink and ensure physical security processes provide safe and secure environment for store teams, associates and customers. Partners with internal and external stakeholders to gain cross functional support and alignment. The RAPM is responsible for coaching and training of the field Asset Protection teams within the region. The RAPM reports directly to the Sr Field AP Manager and leads a field team of Multi-Store Asset Protection Managers (MAPMs), Sr. Asset Protection Supervisors and Asset Protection Specialists. 
 
Key Responsibilities:<ul><li>
30% - Delivery and Execution - Maintains close alignment with Region/District leaders to monitor progress for shrink mitigation programs and awareness. Accountable for improved shrink performance, internal and external investigations for Theft and Fraud and Physical Security initiatives. Identifies and resolves issues to ensure the Asset Protection Field team meet strategic and metric performance goals. Execute the company's Asset Protection programs and initiatives within the region.</li><li>
40% - People - Responsible for onboarding and training for the Asset Protection field team, coaching and development and communication of all Asset Protection processes, programs, and trends. Drives accountability to the Asset Protection deliverables, including region, district and store shrink goals, and physical security standards with direct reports. Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates. Leads, plans, and coordinates work teams to ensure effective performance. Utilizes metrics to track performance and manage workload. The Regional Asset Protection Manager leads the Multi-Store Asset Protection Managers and the field team organization to drive alignment and engagement for all Asset Protection initiatives and programs that mitigate shrink, reduce theft and fraud, and maintain physical security standards. Development of teams that drive AP performance towards achievement of quality standards and performance metrics. Ensure priorities align with objectives and goals. Coach and mentor employees providing ongoing performance feedback. Develops leaders and builds a deep talent bench for leaders by driving the succession planning and selection; Drives the development of direct reports by conducting annual and mid-year reviews, reviewing individual development plans and providing performance feedback; Ensures adherence to major and minor work rule policies referenced in the Standards of Performance and all company SOPs. The Regional Asset Protection Manager is responsible selection, termination, compensation, performance appraisal, discipline, and professional development of direct reports.</li><li>
30% - Strategy and Planning - Drives communication and alignment to Regional and District team leaders on all AP initiatives, strategies and mitigation efforts to ensure awareness and alignment. Drives engagement for Asset Protection programs with store, district and regional leaders ensuring the execution of strategies and processes through the Multi-store Asset Protection Manager (MAPM) and field teams within an assigned region. Internal and external case activity, supporting investigative efforts, analyzing information and intelligence to establish prosecutable cases and restitution recovery. Leads outlier management of stores that have shrink results not meeting company shrink guidelines within a Region and adapt strategies as necessary with the field team to reduce shrink.</li></ul> 
Direct Manager/Direct Reports:<ul><li>
This Position typically reports to Dir Asset Protection.</li><li>
This role has 10-15 direct reports.</li></ul> 
Travel Requirements:<ul><li>
Typically requires overnight travel more than 50% of the time.</li></ul> 
Physical Requirements:<ul><li>
Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).</li></ul> 
Working Conditions:<ul><li>
Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul> 
Minimum Qualifications:<ul><li>
Must be 18 years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 
Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Ability to draw accurate conclusions from financial documentation</li><li>
Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers</li><li>
Excellent written and verbal communication skills</li></ul> 
Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Preferred Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.</li></ul> 
Minimum Years of Work Experience:<ul><li>
4</li></ul> 
Preferred Years of Work Experience:<ul><li>
4</li></ul> 
Minimum Leadership Experience:<ul><li>
4</li></ul> 
Preferred Leadership Experience:<ul><li>
4</li></ul> 
Certifications:<ul><li>
LPC/LPQ</li></ul> 
Competencies:<ul><li>
Action Oriented</li><li>
Decision Quality</li><li>
Builds Effective Teams</li><li>
Communicates Effectively</li><li>
Develops Talent</li></ul></div>

Regional Asset Protection Manager - Ohio Valley

ALKO Hotels

ALKO HOTELS is a limited-service hotel development, ownership, and management company headquartered in Eugene, Oregon. With a focus on exceptional service and quality hotel products, ALKO HOTELS has a reputation for progressive and successful property management. The Executive Team, with over 30 years of experience, delivers great results in diverse market sectors such as university, urban, and growing markets. ALKO HOTELS prides itself on exceeding clients' expectations through technical expertise and in-depth market knowledge.Role DescriptionThis is a full-time on-site role for an Area Director of Hotel Operations at ALKO HOTELS located in Eugene, Oregon. Regional Directors are responsible for all areas of operation for the hotels that are under their supervision. This includes, but is not limited to, hotel sales, hotel profitability, personnel, and the overall condition of the property. Directors of Hotel Operations will report directly to the Corporate team and are in charge of 6 Hotels in Oregon. It is also the responsibility of the Area Director of Hotel Operations to step in and assist properties that are in transition from general managers, and includes taking on the role of general manager until the position has been filled.Qualifications<ul><li>Operations Management and Customer Service skills</li><li>Budgeting and Sales skills</li><li>Experience in the hospitality industry</li><li>Ability to train and delate teamwork throughout the property for success</li><li>Strong leadership and communication skills</li><li>Bachelor's degree in Hospitality Management or related field</li></ul>Requirements: College or higher level education10 years of Hotel operations experienceMinimum of 5 years at the Area Director of Operations level.Must be a strong leader, self-motivator, team builder, and willing toWork 50+ hours per week (minimum 5 days per week).Must have a vehicle and be ready to commute to each property, including one in Beaverton, as needed.General Responsibilities:<ul><li>Oversee the implementation of company plans and programs and ensure compliance with brand standards.</li><li>Uses business knowledge, sales and operational skills, and diverse sources of information, products, and tools to generate profitability and ensure high levels of customer satisfaction.</li><li>Conduct property visits and implement pre-opening systems for new projects.</li><li>Execute operational strategies and monitor property performance against defined expectations.</li><li>Create a clear system of accountability with General Managers.</li><li>Contribute on a regular basis to the training at the property level.</li><li>Develop and empower the development of hotel staff for progression in the company.</li><li>Negotiate skillfully to settle differences and win concessions without damaging relationships.</li><li>Implement ways for General Managers to hold employees accountable for their job performance.</li><li>Actively pursue learning and self-development to enhance personal, professional, and unit growth.</li><li>Keep abreast of new developments and trends in the market.</li><li>Understand and learn brands.</li><li>Become subject matter experts in ALKO Hotels policies and procedures.</li></ul>Regional Directors are expected to work a minimum schedule of Monday through Friday from 8:00 A.M. to 5:00 P.M., plus any other hours or weekend days as needed to complete their responsibilities. Regional Directors are expected to be on property either from 8:00 A.M. until 5:00 P.M. or from 8:30 A.M. until 5:30 P.M. Regional Directors are to notify the Corporate of their intended work schedule. When visiting properties more than 45 miles from their home, Regional Directors are to be in route to these properties by 8:00 A.M. and should never leave a property before 3:00 P.M.ResponsibilitiesThe main responsibility of the Regional Director will be to provide support for each of his managers and teams. By providing the necessary support for the manager, a Regional Director will develop the loyalty of the managers. In order to provide the necessary support for the manager, the Regional Director is expected to work shifts if needed to relieve a manager who is working extra hours because of the lack of help. The Regional Director is expected to work weekends when necessary to give the manager time off when no other help is available. The Regional Director is expected to help the manager interview when short of help and is expected to help the manager find help from other hotels in the system when needed. In general, the Regional Director is expected to perform any task that will lend support to the manager, not just those listed above.In addition to the responsibility of providing support to the manager, the Regional Director will be responsible for the duties listed below.<ul><li>Regional Directors are to spend at least one night a quarter at each property. This includes the properties in the city in which they live. Quarterly visit reports are to be completed for each visit; reports for two or more properties are not to be completed on the same overnight stay. Theses are to be turned in to the Corporate on a quarterly basis.</li><li>Regional Directors will complete a weekly time report and return it to the Corporate on a daily basis wih a daily Director of Operations Report..</li><li>Regional Directors will complete bi-monthly inspections at all properties as scheduled by the Corporate. Copies of the Inspections are to be turned in to the Corporate and to HR. Regional Directors are to follow up with the managers regularly to see that all items listed on the inspections are corrected.</li><li>Regional Directors are responsible for overseeing that company Inspections are corrected and returned to the Corporate and HR in a timely manner. They are also responsible for seeing that all corrections are completed on Franchise company inspections and are returned to the Corporate and HR in a timely manner.</li><li>Regional Directors are to complete a manager report for the manager&rsquo;s file on a quarterly basis.</li><li>Regional Directors will be in contact with their area salesperson (s) on a regular basis. Regional Directors will work with the manager and sales representative to monitor rates. Lower rates during slow periods, higher rates during busier times, and special events. Always know what is happening in your locations.</li><li>Regional Directors will follow up with and contact properties during special event weeks and weekends. Regional Directors will make sure that properties are not blocked out with block reservations until all rooms are sold. A Regional Director must begin this follow-up months in advance of the special event(s). During the event you the Regional Director will call the Hotel several times during the day and night to make sure that they are full. The Regional Director should spend time at the property during the event if necessary.</li><li>Regional Directors will monitor all costs closely, especially payrolls. Payrolls may need to be monitored on a weekly basis. If a property is having high payroll cost, it should be monitored on a daily basis.</li><li>Regional Directors will ultimately be responsible for the quality of employees employed by each of their Hotels. Regional Directors should work with the managers in hiring competent employees and may have to actually complete the hiring process, from running ads to interviewing, to hiring the employee. Regional Directors are to constantly monitor the staff training by the manager. Managers should be given a time frame in which to replace substandard employees. If the manager does not dismiss them, it will be the Regional Director&rsquo;s responsibility to do so.</li><li>Regional Directors are responsible for overseeing that all Accounts Receivables are collected in a timely manner. The Regional Director will make personal contact with all accounts 60 days past due and shall notify Corporate of the status of the account. Regional Directors are to continue contacting the past due accounts until the account is collected.</li><li>Regional Directors will be responsible for following up on credit card chargebacks and furnishing the proper documentation to the corporate office. Regional Directors need to monitor credit card procedure compliance by the managers and employees to prevent loss of revenue through credit card charge backs.</li><li>The Regional Director will be responsible for covering any hotel that may be without a manager for vacations, terminations, resignations, illness, or for any other reason that may leave a hotel without proper management.</li><li>The Regional Director&rsquo;s responsibilities are not limited to the above. A Regional Director will be responsible for performing those duties deemed necessary for the profitable management of the company.</li></ul>Revenue:Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget.Profit:Effectively manage and control all operational expenses, including labor, overtime, supplies, etc., enforce ALKO Hotels procurement guidelines, and seek and implement cost-saving strategies.Quality: Guest Service: Ensure that the hotel meets/exceeds ALKO Hotels and Brand standards for guest satisfaction.Training: Analyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to ALKO Hotels' training guidelines and policies.Conducts monthly audits to ensure quality standards are to the brand and ALKO Hotels standards.Sales &amp; Marketing:Provide leadership support and direction to the sales team, by taking an active role in the preparation and implementation of the hotel&rsquo;s annual Marketing plan. Make sales calls to Key accounts and capitalize on all revenue opportunities. Sales calls with and without a Sales Manager will be expected.Community Involvement:Ensure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations.Leadership:Leading: Motivate, coach, and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition. Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to ALKO Hotels' Standard Operating Procedures.Specific Responsibilities: Send a daily end-of-the-day activity and accomplishment email to Corporate Team Things mentioned on Daily Activities will include: Inspection Results (Can be breakfast room, guest rooms, Monthly, PM&rsquo;s, Surprise, safety inspection etc.). Sales Events (Can be sales calls, inquiries, group results, events attended). Budget Review (Can be forecasts, ordering changes, schedule changes, anything that affects revenue anticipated). Maintenance (Something they did or inquired about, out of order room detail, special things needed for ordering or additional inspections). Weekly Walk details along with what public area was given attention. Labor Develop and implement the approved business plan to attain and exceed the financial goals. Maintain a high personal visibility throughout the property. Gain and maintain excellent knowledge of local competition and general industry trends. Handle any emergencies at the hotel. Actively manage the financial statement and review and critique performance in a timely fashion. Teach the process to all members of the management team. Assess and/or ensure regular and timely assessment and performance reviews of all hotel associates and the processing of all personnel records. Closely monitor sales solicitation activities. Conduct daily individual meetings with each department head/manager to review the prior day&rsquo;s outcomes and today&rsquo;s goals. Conduct prescheduled weekly meetings with the department heads/managers. Conduct monthly and or quarterly staff meetings to update files or conduct training for all employees. Conduct a monthly safety meeting to ensure safety policies and procedures are known and followed by all associates. Ensure all associates are trained on emergency and security procedures and policies. Ensure that all property equipment is in good working condition. Successfully maintain adequate staffing. Audits on par stock in all areas to make sure that all required hotel supplies are ordered and stocked in advance of need. Performs audits on rooms and other operating areas. Provide effective leadership to hotel team members. Ensure hotel staff are provided with uniforms and name tags, and uphold property grooming standards. Ensures effective, timely, and accurate communications flow with regard to hotel policies and procedures. Corporate client handling and taking part in new client acquisition, along with the sales team , whenever required. Assisting in residential sales when required and developing strong sales prospects.Optimum Attributes: Willing to take responsibility and accountability for the team. Well-groomed and professional appearance. Willing to work on weekends and holidays if required. Effective communication skills. Good listener. Emphatic and tolerant. Open with praise, discreet with criticism. Consistent and congruent. Rational, prudent, and practical. Must be available 24/7 to respond to any guest or employee emergencies.Job Type: Full-timePay: Up to $110,000 per year depending on experienceBenefits:<ul><li>401(k)</li><li>401(k) Profit Sharing</li><li>Dental Insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Discretionary End of Year Bonus</li></ul>Schedule:<ul><li>9-hour shift</li><li>Holidays</li><li>Monday to Friday</li><li>On call</li><li>Weekends as needed</li></ul>Work Location: In personJob Type: Full-timePay: Up to $110,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Director of Operations: 5 years (Preferred)</li></ul>Ability to Commute:<ul><li>Eugene, OR 97403 (Required)</li></ul>Ability to Relocate:<ul><li>Eugene, OR 97403: Relocate before starting work (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Area Director of Hotel Operations

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Area Director of Hotel Operations