registration coordinator

Utah State University

<div>Overview:
<div>
The Office of Events is a growing department whose primary function is to assure the events hosted by Utah State University, &quot;Exceed Expectations&quot;. This position (Program Associate) works under the direction of the Lead Registration Coordinator and is responsible for the success of conference and event registration managed by this position both on the campuses of Utah State University, as well as off campus locations, which will require the coordinator to travel, possibly up to 15 times per year for trips of 2-8 days. During peak times, work may require more than 40 hours per week, especially during conferences.</div>
Responsibilities:
<ul><li>Assist Lead Registration Coordinator in coordinating and managing all aspects of registration for conferences held both onsite and off campus, including creation of registration forms, exhibitor management, speaker management, and app management</li><li>
Create, test and approve registration forms online via Cvent and a paper version when requested; give constructive feedback to coordinator</li><li>
Coordinate and participate in pre-conference meetings with Registration Team, Program Coordinator, and Client</li><li>
Coordinate name badge type and format</li><li>
Participate in post conference meetings with Coordinators to evaluate overall registration and onsite performance and set goals for future improvements</li><li>
Compose and update registration process manual</li><li>
Registration entry and tracking</li><li>
Understand and use Cvent Event Management System software to process new registrations, cancellations, substitutions, and modifications to current records, as well as sorting incoming registrations by event. Send conference registration confirmations to participants.</li><li>
Oversee entering of registrations, creating invoices, and applying payments received</li><li>
Answer all questions related to conference/event registrations through phone, email, US mail</li><li>
Produce registration communication summaries in timely manner; maintain open communication with Coordinator of Programs concerning changes, areas of concerns, and special program functions</li><li>
Oversee accuracy of data entry and training for registration staff</li><li>
Correlate with the Lead Registration Coordinator to coordinate, Track, and manage on-site/off-site coordination</li><li>
Generate event reports from Cvent through the report portal as requested by clients, coordinators, and staff for use in planning budget, meal counts, transportation etc. in a timely manner</li><li>
Assist in supervising the Registration Team</li><li>
Hire, train, schedule and supervise part-time staff in registration and business team responsibilities.</li><li>
Make continual efforts to increase job knowledge and develop new skills or abilities that contribute to increased departmental effectiveness, capacity, service, or proficiency</li><li>
Train internal and external groups on registration purposes and abilities</li><li>
Assist Lead Registration Coordinator with other assignments as needed</li><li>
As appropriate and assigned, secondary duties may include Coordinating conferences and events including logistical arrangements, registration services, abstract and speaker management, tours and special events, on-site management, conference finances, and conference evaluation. Be willing to assist other teams and staff members as needed to help even out the workload and follow all USU policies as applicable.</li></ul>
Qualifications:
<div><b>
Minimum Qualifications:
</b></div><ul><li>Associate degree plus two years of related work experience; or a bachelor&rsquo;s degree in a related field; or an equivalent combination of education plus experience in conference registration and conference/event planning or office experience is required.</li><li>
Job offer contingent upon the successful completion of a background check.</li></ul><div><b>
Preferred Qualifications:</b></div><ul><li>
Experience in a Utah State University campus department.</li><li>
Experience in conference registration/planning management.</li><li>
Experience with CourseDog (event management software) scheduling system.</li><li>
Experience with Cvent conference management software.</li><li>
Experience generating contracts and invoices.</li></ul><div><b>
Knowledge, Skills, and Abilities:</b></div><ul><li>
Ability to work with a high level of initiative, self-motivation and a positive attitude. Work independently without close supervision.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to manage and complete multiple projects and deadlines simultaneously. Effectively track and prioritize workload.</li><li>
Ability to communicate verbally in a clear and concise way.</li><li>
Excellent interpersonal communication skills including the ability to foster effective working relationships with supervisors, coworkers and clients.</li><li>
Excellent written communication skills, including correct grammar, spelling and proofreading skills.</li><li>
Knowledge and experience with basic bookkeeping practices and procedures.</li><li>
Strong clerical and record keeping skills. Ability to create and maintain filing systems and information management systems.</li><li>
Ability to operate standard office equipment to include copiers, scanners, telephone systems, computer data systems and printers.</li><li>
Ability to maintain confidential information.</li><li>
Thorough knowledge of Microsoft Office in a Windows environment, and the ability to work with other divisional database systems for which training is provided.</li></ul>
Required Documents:
<div>
Along with the online application, please attach:</div><div>
1. Resume to be uploaded at the beginning of your application in the Candidate Profile under &ldquo;Resume/CV&rdquo;</div><div>
2. Cover letter to be typed/pasted at the end of your application (iForm)</div><div></div><div><br>
**Document size may not exceed 10 MB.**</div>
Advertised Salary: Salary commensurate with experience ADA:
<div>
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. This position requires moderate physical activity, including the handling of objects up to 25 pounds and/or standing or walking more than one hour per day.</div>
University Highlights:
<p>
Founded in 1888, Utah State University is Utah&rsquo;s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.</p><p></p><p><br>
USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State&rsquo;s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.</p><p></p><p><br>
Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies&rsquo; long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women&rsquo;s volleyball, three consecutive Mountain West tournament titles in women&rsquo;s soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement.</p><p></p><p><br>
Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.</p><p></p><p><br>
The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university&rsquo;s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.</p><p></p><ul><li><br>
updated 12/2025</li></ul>
Notice of Non-discrimination:
<div>
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.</div><div></div><div><br>
Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.</div><div></div><div><br>
Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.</div><div></div><div><br>
In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.</div><div><br>
</div><div>The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU&rsquo;s non-discrimination policies:</div><div></div><div><div><div><b><br>
Matthew Pinner</b></div><div>
Executive Director
</div><div>Civil Rights &amp; Title IX Office</div><div>
matthew.pinner@usu.edu</div><div>
435-797-1266 | Old Main Rm. 401D</div><div>
1475 Old Main Hill, Logan, UT 84322</div></div><div></div><div><div><b><br>
Cody Carmichael</b></div><div>
Title IX Coordinator
</div><div>cody.carmichael@usu.edu</div><div>
435-797-1266 | Old Main Rm. 402D</div><div>
1475 Old Main Hill, Logan, UT 84322</div></div></div><div></div><div><br>
For further information regarding non-discrimination, please visit crtix.usu.edu or contact:</div><div><br>
</div><div>U.S. Department of Education
</div><div>Denver Regional Office</div><div>
303-844-5695| OCR.Denver@ed.gov</div><div></div><div><br>
U.S. Department of Education
</div><div>Office of Assistant Secretary for Civil Rights</div><div>
800-421-3481 | OCR@ed.gov</div><div></div><ul><li><br>
updated 10/2025</li></ul></div>

Registration Coordinator

New Season

<div><p><b>Description</b><br>
</p><br>
<p><b>Patient Registration Coordinator</b></p><p><b>
Job Description</b></p><p>
New Season</p><p></p><p><b><br>
Reports to:</b> Program Director</p><p><b>
Job Code:</b> TC43</p><p><b>
Department:</b> Clinic
</p><p><b>FLSA:</b> Non-Exempt
</p><p><b>Direct Reports:</b> 0</p><p>
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder (&quot;OUD&quot;).</p><p>
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.</p><p><b>
Job Summary:</b></p><p>
This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility. Also, responsible for identifying the best methods to schedule patient appointments accordingly.</p><p><b><br>
Essential Functions:</b></p>
Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable. Collects co-payments and patient financial responsibility at the time of service. Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy. Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes. Verify insurance benefits and obtain prior authorization as necessary. Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable. Maintains confidentiality and safeguards the operations of the business. Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met. Adheres to the service policy and principle of CMG/New Seasons. Other duties assigned.<p><b><br>
Supervisory Responsibilities:</b> <i>(This position will supervise non-exempt staff in support roles performing duties described in &quot;Essential Functions&quot;.)</i></p><p><i>
None</i></p><p><b><br>
Essential Qualifications:</b> <i>(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).</i></p><p></p><p><b><br>
Education/Licensure/Certification:</b> This position requires a High School Diploma or GED.</p><p><b><br>
Required Knowledge:</b> The candidate will have a strong customer service background, knowledge of electronic health records systems, and medical insurance.</p><p></p><p><b><br>
Experience Required:</b> This position requires a minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.</p><p><b><br>
Skill and Ability:</b> The position requires the ability to read, write legibly, and comprehend written and spoken words. Basic computer literacy, and the ability to effectively learn new software programs. Use strong communication skills. Ability to read, analyze, and interpret the most complex documents. Ability to effectively present information to management, public groups, and customers.</p><p><br>
</p><p><b>Physical Demands/Work Environment:</b></p><p><i>
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)</i></p><p></p><p><b><br>
Finger Dexterity:</b> Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.</p><p></p><p><b><br>
Talking:</b> To convey detailed or important instructions to employees, patients, and applicants.</p><p></p><p><b><br>
Hearing: </b>Ability to hear normal conversations and receive ordinary information.</p><p></p><p><b><br>
Vision: </b>Average, ordinary, visual acuity necessary to observe patients and work on computers. Clear vision at 20 inches or less and distant vision at 20 feet or more.</p><p></p><p><br>
<b>Physical Strength: </b>Sedentary work; sitting most of the time. Exerts up to 10 pounds of force occasionally.</p><p></p><p><b><br>
Working Conditions:</b></p><p><i>
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)</i></p><br>
<p></p>
Ability to operate in an open work area with moderate everyday noise.<p></p><p><b><br>
Core Competencies:</b></p><p></p><p><br>
_ Analytical Skills</p><p>
_ Business Acumen/Understanding the Organization</p><p>
_ Communication</p><p>
_ Detail Orientation/Attention to Detail</p><p>
_ Ethics/Values/Integrity</p><p>
_ Information Gathering</p><p>
_ Problem Solving</p><p>
_ Time Management</p><p></p><p><br>
<b>Mental Activities:</b></p><p><i>
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)</i></p><p></p><p><b><br>
Reasoning Ability:</b>
</p><p>Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.</p><p><b><br>
Mathematics Ability:</b>
</p><p>Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.</p><p></p><p><b><br>
Language Ability:</b>
</p><p>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and responds to questions from groups of managers, employees, patients, and the general public.</p><b><br>
Job or State Requirements</b><br>
<br>
HS diploma/GED, medical insurance verification experience preferred</div>

Part Time Patient Registration Coordinator

UNM Hospital

<div><p>UNM Medical Group, Inc. (UNMMG) is currently seeking an <b>Patient Service</b> <b>Coordinator</b> for the UNM Cancer Center - Patient Access &ndash; Patient Registration/Check-In Services.</p>
<p><b>Minimum $36,399 - Midpoint $44,754*</b></p>
<ul><li>Salary is determined based on years of total relevant experience.</li></ul>
<ul><li>Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.</li></ul>
<p>This position will report to the Supervisor of Registration/Check-In Services within the Patient Services Department. The <b>Patient Services Coordinator</b> is responsible for all requirements within the Centralized Registration/Check-In team. The responsibilities include patient reminder phone calls, checking the patient in for appointments, conducting a full registration, verifying insurance, collection of co-pay/self-pay payments and etc. This position is critical to the overall success of the department by meeting established job requirements and performance goals in a very demanding and high producing clinic environment all while addressing and meeting the needs of the patient&rsquo;s and/or physicians.</p>
<p>This position will be located at the University of New Mexico Comprehensive Cancer Center (UNMCCC).</p>
<p>Summary</p>
<ul><li>Provides administrative support at a UNMMG Ambulatory Clinic, including scheduling appointments, receptionist duties, and verifying demographic and insurance information.</li>
<li>Handles referrals and prior authorizations with insurance carriers.</li>
<li>Assists with patient concerns and complaints, serving as a liaison with physicians and other providers.</li>
</ul>
<p>Minimum Job Requirements of a <b>Patient Services Coordinator:</b></p>
<p>High school diploma or GED. Completed degree(s) from an accredited institution that are above the minimum education requirements may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.</p>
<p>About the UNM Cancer Center:</p>
<p>Join the University of New Mexico Comprehensive Cancer Center's dynamic team where innovation, patient safety, and top-notch care come first. As New Mexico's only National Cancer Institute-designated center, UNMCCC is a leader in cancer research and treatment, with over 15,800 patients served annually. This is your chance to make a real impact in a growing facility that&rsquo;s shaping the future of cancer care across the state and beyond!</p>
<p><b>Why Join UNM Medical Group, Inc.?</b></p>
<p>Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. <b>Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025</b>. We <b>ASPIRE</b> to incorporate the following values into all aspects of our culture and work: we always demonstrate an <b>Attitude</b> of <b>Service</b> with <b>Positivity</b>, <b>Integrity</b> and <b>Respect</b> as we strive for <b>Excellence</b>. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.</p>
<p><b>Benefits:</b></p>
<ul><li><b>Competitive Salary &amp; Benefits</b>: UNMMG provides a competitive salary along with a comprehensive benefits package.</li>
<li><b>Insurance Coverage</b>: Includes medical, dental, vision, and life insurance.</li>
<li><b>Additional Perks</b>: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.</li></ul></div>

Patient Services Coordinator - Registration

AMC MOTORS TRADING LLC

<p><b>Job Title: Office Administrator (RTA &amp; Insurance Coordinator)</b></p><p><b>Location:</b> UAE<br/><b>Industry:</b> Automobile / Auto Repair / Trading</p><p><b>Job Summary:</b></p><p>We are looking for a responsible and experienced Office Administrator who can independently handle RTA-related transactions and vehicle insurance processes while managing daily office administrative tasks.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle all <b>RTA transactions</b> (vehicle registration, renewal, transfer, fines, inspections, plate issues, etc.).</li><li>Process and coordinate <b>vehicle insurance</b> (new policies, renewals, claims follow-up).</li><li>Liaise with insurance companies and customers regarding documentation and approvals.</li><li>Prepare and maintain proper records of vehicles, insurance, and RTA documents.</li><li>Manage office documentation and filing system.</li><li>Coordinate with PRO for any government-related work if required.</li><li>Prepare reports and update management regularly.</li><li>Assist in HR and basic accounting support if needed.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 2 years of UAE experience in RTA and insurance handling.</li><li>Good knowledge of UAE traffic rules and RTA procedures.</li><li>Experience in automobile workshop/trading company preferred.</li><li>Good communication skills (English &amp; Hindi; Arabic is an advantage).</li><li>Proficient in MS Office (Excel, Word).</li><li>Ability to handle multiple tasks independently.</li></ul><p><b>Preferred Skills:</b></p><ul><li>Experience with insurance claim processing.</li><li>Knowledge of Tasjeel / Shamil systems.</li><li>Strong coordination and follow-up skills.</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p>

Office Administrator

Concord Hospital

<div><div>Summary</div><div>
Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties. Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.</div><div></div><div>
Education</div><div>
High School degree or General Educational Development equivalency required; must pass annual registration competency exam. Demonstrated customer service ability to interact with the public, staff and patients preferred.</div><div></div><div>
Experience</div><div>
Proven customer service experience. Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards. Familiarity with medical terminology preferred.</div><div></div><div>
Responsibilities</div><ul><li><div>
Greets and arrives patients; secures signatures for all required documentation; and follows CHMG policies and procedures.</div></li><li><div>
Obtains and verifies insurance and demographic information. Makes collection attempts while providing education on resources available. Reconciles work lists and reports.</div></li><li><div>
Facilitates patient care between primary, specialty, and ancillary services.</div></li><li><div>
Welcomes and coordinates intake of patient information for new and existing patients, and creates and maintains medical records.</div></li><li><div>
Processes and routes all incoming calls or requests and responds to departmental and practice inquiries.</div></li><li><div>
Schedules, confirms or reschedules patient appointments. Works Televox Reports daily. Promotes Patient Connect enrollment.</div></li><li><div>
Responsible for distribution of mail, faxes and electronic desktops. Receives; tracks and educates patient of form completion requests.</div></li><li><div>
Supports a culture of &ldquo;yes&rdquo; In support of a patient centered medical home.</div></li><li><div>
Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates multiple aspects of projects, events, and other complex activities.</div></li></ul><div></div><div>
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.</div><div><div>
Know Your Rights: Workplace Discrimination is Illegal</div></div><div>
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.</div><div>
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.</div><div>
Physical and Work Requirements</div><div>
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.</div><div>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div>
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.</div><div>
While performing the duties of this job, the employee is regularly required to do fine motor, do repetitive motion, hear, reach, sit, and speak. The employee is frequently required to bend, and walk. The employee is occasionally required to kneel, squat, and stand.</div><div>
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.</div><div>
The employee is occasionally exposed to airborne pathogens.</div><div>
The noise level in the work environment is usually moderate.</div></div>

Patient Care Coordinator| ENT Laconia

Gannon University

<p></p><div><div><div><div><div><div><div><div><b>Posting Number</b></div> <div>AS1052P</div>
</div><br>
<div><div><b>Subdivision</b></div> <div>Mission Immersion</div>
</div><br>
<div><div><b>Division</b></div> <div>Provost &amp; Student Experience (AA)</div>
</div><br>
<div><div><b>Department</b></div> <div>Registrar</div>
</div><br>
<div><div><b>Location</b></div> <div>Erie, Pa</div>
</div><br>
<div><div><b>Position Summary</b></div>
<div>The Registration Assistant plays a vital role in supporting the daily operations of the Registrar&rsquo;s Office, serving as the first point of contact for students, faculty, and staff. This position ensures smooth front desk operations and provides administrative support for registration and transcript services.</div>
</div><br>
<div><div><b>Required Qualifications</b></div>
<div><div>Education: High school diploma or higher</div><div>
Experience: experience in an office setting,<br>
Working knowledge of Microsoft Office products and office equipment.<br>
Interpersonal Skills:</div><ul><li>Excellent ability to collaborate with students, faculty, staff, and the public in a courteous and professional manner.</li></ul><ul><li>Skilled at managing tasks with interruptions, adapting to changing priorities, and remaining calm in fast-paced environments.</li></ul><ul><li>Proficient in reading and interpreting registration forms, academic policies, and procedural documentation.</li></ul><ul><li>Accurate data entry and transcription skills for maintaining student records and registration.</li></ul><ul><li>Clear and effective oral communication for providing information, answering inquiries, and coordinating with internal departments.</li></ul><ul><li>Competent in using student information systems and office software to enter, update, and retrieve registration data.</li></ul><ul><li>Detail-oriented with the ability to follow written and verbal instructions, proofread documents, assess data quality, and make sound decisions regarding registration procedures.</li></ul></div>
</div><br>
<div><div><b>Preferred Qualifications</b></div>
<div>Experience in a Registrar&rsquo;s Office or similar higher education service function.</div>
</div><br>
<div><div><b>Physical Demands</b></div>
<div>Must be able to meet the physical demands associated with a normal office environment.</div>
</div><br>
<div><div><b>Exempt Status</b></div> <div>Non-Exempt</div>
</div><br>
<div><div><b>Position Classification</b></div> <div>Support Office</div>
</div><br>
<div><div><b>Position Type</b></div> <div>Staff</div>
</div><br>
<div><div><b>Employment Status</b></div> <div>Full-Time</div>
</div><br>
<div><div><b>Position Length</b></div> <div>12M</div>
</div><br>
<div><div><b>Hours per Week</b></div> <div>37.5</div>
</div><br>
<div><div><b>Work Schedule</b></div> <div>8-4:30</div>
</div><br>
<div><div><b>Shift</b></div> <div>1st</div></div></div></div></div></div></div></div><p></p>

Registration Assistant

Hospital Authority of Miller County

<div>Description:
<p><b>
JOB SUMMARY:</b></p><p>
The Patient Access Authorization Scheduler Coordinator will be responsible for completing accurate pre-registration, registration, and scheduling of hospital patients. Other duties will consist of verifying and documenting all insurance coverage, obtaining pre-certifications, authorizations, answering any questions and explaining policies clearly, verifying pre-authorization for exams, advising patients of their scheduled procedure estimated patient responsibility and other miscellaneous duties.</p><p><b>
GENERAL REQUIREMENTS:</b></p><ul><li>
Performs all job responsibilities in alignment with the mission and vision of the organization.</li><li>
Performs other duties as required and completes all job functions as per departmental policies and procedures.</li><li>
Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs).</li><li>
Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.</li><li>
Wears protective clothing and equipment as appropriate.</li></ul><p><b>
GENERAL SKILLS:</b></p><ul><li>
Ability to communicate in English, both verbally and in writing.</li><li>
Additional languages preferred.</li><li>
Strong written and verbal skills.</li><li>
Basic Computer Skills</li></ul><p><b>
WORKING CONDITIONS:</b></p><ul><li>
General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.</li><li>
May be exposed to high noise levels and bright lights.</li><li>
May be exposed to limited hazardous substances or body fluids, or infectious organisms.</li><li>
May be required to change from one task to another or different nature without loss of efficiency or composure.</li><li>
Periods of high stress and fluctuating workloads may occur.</li><li>
May be scheduled as needed including overtime.</li></ul><p><b>
PHYSICAL REQUIRMENTS &amp; DEMANDS:</b></p><ul><li>
Have near normal hearing: Hear alarms/telephone/normal speaking voice.</li><li>
Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors.</li><li>
Have good manual dexterity.</li><li>
Have good eye-hand foot coordination.</li><li>
Ability to perform repetitive tasks/motion.</li><li>
Continuously within shift (67-100%): Standing, Walking.</li><li>
Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance.</li><li>
Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder.</li></ul><p><b>
MISSION STATEMENT:</b></p><p><b>
QUALITY HEALTHCARE:</b> In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.</p><p><b>
JOB SPECIFIC COMPETENCIES:</b></p><ul><li>
Schedule Therapy Procedures and other procedures, as necessary.</li><li>
Answer telephones in a professional manner; directs calls as appropriate.</li><li>
Contacts all designated personnel in the event of any scheduling changes such as cancellations, additions, or time changes.</li><li>
Pre-register 98% of all scheduled patients a minimum of three (3) business days in advance of their arrival.</li><li>
Obtain, validate, and accurately enter in the computer system, the patient&rsquo;s demographic and insurance information while maintaining an acceptable accuracy rate (95% plus) as evidenced by routine quality review. Information may be obtained from the physician&rsquo;s office or the patient via direct contact, telephone, or fax.</li><li>
Identify and escalate complex authorization issues to senior team members.</li><li>
Obtain signatures on all necessary forms and documents required by hospital and by law.</li><li>
Ensure MSP Questionnaire is completed for every Medicare registration.</li><li>
Work closely and cooperatively with the physician office staff, schedulers and other hospital departments to schedule and prepare the required information before the patient&rsquo;s arrival.</li><li>
Utilize online programs to verify insurance eligibility and benefits, documenting findings on the patient account. Assist by contacting the insurance company for pre-authorizations and pre-certifications as required prior to patient receiving service.</li><li>
Collect co-payment, deductible or co-insurance previously identified by the Insurance Verification Specialist on as indicated on the insurance card or online eligibility system, when the patient arrives for service.</li><li>
Log cash collected, generate receipts, and always maintain balanced cash.</li><li>
Meet monthly cash collection goals as determined collaboratively by Department Director and Manager.</li><li>
Responsible for knowing the functions of the phone system to professionally manage incoming calls, appropriately transfer calls, and assist with any internal calls when asked to do so by the Department Director, Manager or Supervisor.</li><li>
Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible.</li><li>
Meet established quality and productivity standards for self and for the team.</li><li>
Anticipate and adapt to change (e.g., hospital policy changes, operational/procedures, insurance changes) in a positive manner.</li><li>
Foster and reinforce team-based results.</li><li>
Adhere to time and attendance standards as outlined in the Human Resource Policy manual. Provide proper notification of absence or tardiness within established departmental time limits.</li><li>
Ensure patient confidentiality adhering to HIPAA guidelines.</li><li>
Demonstrate the knowledge, skills, and abilities (competencies) to perform the duties outlined above annually in the form of a test or as evidenced by daily quality review and direct observation of the Team Lead and the Department Director.</li><li>
Track and monitor productivity as requested.</li><li>
Keep Department Director&rsquo;s (including Radiology) apprised of any delays in the authorization process.</li><li>
Remain current on scheduling, registration, insurance verification, and other patient registration processes to cover in the absence of other team members.</li><li>
Perform other duties as assigned.</li><li>
Informs supervisor/manager of problematic situations and demonstrates ability to support recommendations/decisions.</li><li>
Ability to maintain operational knowledge of all insurance requirements necessary to achieve optimal reimbursement.</li></ul><p><b>
PROFESSIONAL REQUIREMENTS:</b></p><ul><li>
Follows Code of Conduct policy.</li><li>
Adheres to dress code; appearance is neat and clean.</li><li>
Completes annual educational requirements.</li><li>
Maintains regulatory requirements.</li><li>
Maintains patient confidentiality at all times.</li><li>
Reports to work on time and as scheduled; completes work within designated time.</li><li>
Wears identification when on duty; uses computerized time clock system correctly.</li><li>
Completes in-services and returns in a timely fashion.</li><li>
Attends annual review and/or skills fair and department in-services, as scheduled.</li><li>
Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees.</li><li>
Complies with all organizational policies regarding ethical business practices.</li><li>
Communicates the mission statement of the organization.</li></ul><p><b>
GUEST RELATIONS STANDARDS:</b></p><ul><li>
(All guest relation violations are subject to disciplinary action up to and including termination):</li><li>
Always treat others in a friendly, helpful manner.</li><li>
Refers co-workers to proper sources when unable to provide an answer.</li><li>
Interacts with others in a professional and friendly manner.</li><li>
Takes interest in others and always gives full cooperation to fellow workers.</li><li>
Always maintains an open line of communication with other departments.</li><li>
Thoroughly familiar with the hospital and the services it offers.</li></ul><p><b>
OTHER:</b></p><ul><li>
Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected.</li><li>
As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable.</li></ul><p><b>
OTHER DUITIES:</b></p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p>
Requirements:
<p>
 <b>EDUCATION, CREDENTIALS &amp; EXPERIENCE REQUIREMENTS:</b></p><ul><li>
High School graduate or equivalent.</li><li>
Minimum of three (3) years of relevant experience in a healthcare setting, preferably in medical billing, insurance verification, pre-authorization, and scheduling</li><li>
Strong understanding of medical terminology, ICD-10, and CPT coding (required).</li><li>
Previous experience in appointment scheduling in a health care environment is required (e.g., ? physician office, clinic, or hospital).</li><li>
Familiarity with insurance plans, including HMOs, PPOs, and government programs.</li><li>
Proficient in using computer systems and software, including electronic health records (EHR) and payer portals.</li><li>
Proficient in Microsoft Outlook, Microsoft Word/Excel, computer knowledge to navigate internet websites such as Availity, MyAbility, Relias, Cerner, etc.</li><li>
Possess accurate data entry skills.</li><li>
Excellent communication, interpersonal, and customer service skills.</li><li>
Communicate effectively with patients, physicians, clinical staff, and insurance representatives regarding authorization status and requirements.</li><li>
Follow up on pending authorizations and proactively address any issues or denials.</li><li>
Certified Patient Account Representative (CPAR) and Certified Revenue Cycle Representative (CRCR) preferred but not required.</li><li>
Strong organizational skills and attention to detail.</li><li>
Working knowledge of governmental regulations and other reimbursement criteria preferred.</li><li>
Experience in patient registration, verification and authorization in a medical center or comparable institution demonstrating the skill, knowledge, and ability to perform registration duties preferred.</li><li>
Assisi patients with understanding their insurance coverage and the authorization process.</li></ul></div>

Authorization/Scheduling Coordinator

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