registration rep

Children's Hospital Colorado

<div><h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<div>
<div><div><div><p>The Patient Registration Representative provides administrative support and high-level customer service support to patients, families, internal team members, providers and referring practices in admission, registration, insurance management functions, and check in/check out. Supports departmental and organizational goals including pre-service collections registration quality and patient family experience.</p><p><b>
Job Status: Full-time, 40 hours per week</b></p><p><b>
Shift: Days. 8-hour shifts, Monday - Friday.</b><br>
<br>
<b>Duties &amp; Responsibilities</b></p><ul><li>
Provides patient support services which may include registration, scheduling, patient greeting and providing directions, patient check in/out and follow-up visit support.</li><li>
Utilizes and remains up to date with department office operations and established policies and procedures.</li><li>
Provides customer service support and assistance to patients, families, physicians and other internal/external customers.</li><li>
Supports health insurance management functions by collecting patient insurance information, documenting the patient&rsquo;s method of payment and/or collecting payment financial responsibility. May also include supporting referrals and pre-authorizations and benefits/eligibility determinations.</li><li>
Ensures patients are informed of benefits and associated costs by creating and communicating personalized estimates of financial responsibility.</li><li>
Provides and obtains signatures for the appropriate treatment consent forms from patients/families. Maintains current understanding of patient access policies, state laws and regulations including acknowledgement documents, legal guardian verification and consent collection.</li><li>
Obtains and documents patient demographic information.</li><li>
Receives patient calls or inquiries to schedule appointments, complete registration functions and route calls as appropriate.</li><li>
Performs data entry functions, including entering patient demographic information and patient updates in a medical records system.</li><li>
Conducts patient and family rounding to ensure patient&rsquo;s/family&rsquo;s comfort level.</li></ul><p><b>
Minimum Qualifications</b></p><ul><li><b>
Degrees</b><ul><li>
High School diploma or GED</li></ul></li><li><b>
Experience</b><ul><li>
Required:One (1) year of healthcare, administrative, or customer service experience.</li></ul></li><li><b>
Equivalency</b><ul><li>
Equivalency A relevant associate or bachelor&rsquo;s degree may substitute for the required experience on a year for year basis</li></ul></li></ul><p><b><br>
Salary Information</b><br>
Pay is dependent on applicant's relevant experience.<br>
<br>
Hourly Range: $20.14 to $30.21<br>
<br>
<b>Benefits Information</b><br>
Here, you matter. As a Children&rsquo;s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.</p><p>
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.</p><p>
Children&rsquo;s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.<br>
<br>
<b>EEO Statement</b><br>
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.<br>
<br>
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.</p></div></div></div></div></div>

Patient Registration Rep

OhioHealth

<div><p><b>We are more than a health system. We are a belief system. </b>We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
</p><p></p><p><b>Job Description Summary:
</b></p><p></p>This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates.
<p></p><p><b>Responsibilities And Duties:
</b></p><p></p>Accurately identifies patient in EMR system.
<br>
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
<br>
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
<br>
Performs registration functions in any of the Patient Access areas.
<br>
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
<br>
Uses various computer programs to enter and retrieve information.
<br>
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
<br>
Secures and tracks insurance authorizations and processed BXC patients.
<br>
Transcribes ancillary orders.
<br>
Scheduled outpatients.
<br>
Generates, prints and provides patient estimates utilizing price estimator products.
<br>
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
<br>
Attempts to collect residual balances from previous visits.
<br>
Answers questions or concerns regarding insurance residuals and self-pay accounts.
<br>
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
<br>
Generates appropriate regulatory documents and obtains consent signatures.
<br>
Identifies and/or determines patient Out of Network acceptance into the organization.
<br>
Reviews insurance information and speaks to patients regarding available financial aid.
<br>
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
<br>
Scans required documents used for claim submission into patient&rsquo;s medical record.
<br>
Escorts or transports patients in a safe and efficient manner to and from various destinations.
<br>
Assists clinical staff in administrative duties as needed.
<br>
Complies with policies and procedures that are unique to each access area.
<br>
Assists with training new associates.
<br>
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
<br>
Goes to the Nursing Units to register or obtain consents.
<br>
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
<br>
Makes reminder phone calls to patient.
<br>
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
<br>
Maintains patient logs for statistical purposes.
<br>
Reviewed insurance information and determines need for referrals and/or financial counseling.
<br>
Educations patients on MyChart, including its activation.
<br>
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination.<br>
<br>
<br>
<br>
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
<br>
<br>
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
<p></p><p><b>Minimum Qualifications:
</b></p><p></p>High School or GED (Required)
<p></p><p><b>Additional Job Description:
</b></p><p><b>SPECIALIZED KNOWLEDGE
</b></p><p>Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting.
</p><p></p><p><b>Work Shift:
</b></p>Variable
<p></p><p><b>Scheduled Weekly Hours :
</b></p>16
<p></p><p><b>Department
</b></p>Main Registration
<p></p><p>Join us!
<br>
... if your passion is to work in a caring environment
<br>
... if you believe that learning is a life-long process
<br>
... if you strive for excellence and want to be among the best in the healthcare industry
</p><p></p><p>Equal Employment Opportunity
</p><p></p><p>OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</p></div>

<div><p><b>We are more than a health system. We are a belief system. </b>We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
</p><p></p><p><b>Job Description Summary:
</b></p><p></p>This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates.
<p></p><p><b>Responsibilities And Duties:
</b></p><p></p>Accurately identifies patient in EMR system.
<br>
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
<br>
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
<br>
Performs registration functions in any of the Patient Access areas.
<br>
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
<br>
Uses various computer programs to enter and retrieve information.
<br>
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
<br>
Secures and tracks insurance authorizations and processed BXC patients.
<br>
Transcribes ancillary orders.
<br>
Scheduled outpatients.
<br>
Generates, prints and provides patient estimates utilizing price estimator products.
<br>
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
<br>
Attempts to collect residual balances from previous visits.
<br>
Answers questions or concerns regarding insurance residuals and self-pay accounts.
<br>
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
<br>
Generates appropriate regulatory documents and obtains consent signatures.
<br>
Identifies and/or determines patient Out of Network acceptance into the organization.
<br>
Reviews insurance information and speaks to patients regarding available financial aid.
<br>
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
<br>
Scans required documents used for claim submission into patient&rsquo;s medical record.
<br>
Escorts or transports patients in a safe and efficient manner to and from various destinations.
<br>
Assists clinical staff in administrative duties as needed.
<br>
Complies with policies and procedures that are unique to each access area.
<br>
Assists with training new associates.
<br>
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
<br>
Goes to the Nursing Units to register or obtain consents.
<br>
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
<br>
Makes reminder phone calls to patient.
<br>
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
<br>
Maintains patient logs for statistical purposes.
<br>
Reviewed insurance information and determines need for referrals and/or financial counseling.
<br>
Educations patients on MyChart, including its activation.
<br>
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination.<br>
<br>
<br>
<br>
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
<br>
<br>
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
<p></p><p><b>Minimum Qualifications:
</b></p><p></p>High School or GED (Required)
<p></p><p><b>Additional Job Description:
</b></p><p>Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.
</p><p></p><p><b>Work Shift:
</b></p>Day
<p></p><p><b>Scheduled Weekly Hours :
</b></p>40
<p></p><p><b>Department
</b></p>Patient Contact Center
<p></p><p>Join us!
<br>
... if your passion is to work in a caring environment
<br>
... if you believe that learning is a life-long process
<br>
... if you strive for excellence and want to be among the best in the healthcare industry
</p><p></p><p>Equal Employment Opportunity
</p><p></p><p>OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</p></div>

Mayo Clinic

<div><div><b>Why Mayo Clinic</b></div><div><br>
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News &amp; World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans &ndash; to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.</div><div><br>
</div><div><b>
Benefits Highlights</b><br>
<ul><li>
Medical: Multiple plan options.</li><li>
Dental: Delta Dental or reimbursement account for flexible coverage.</li><li>
Vision: Affordable plan with national network.</li><li>
Pre-Tax Savings: HSA and FSAs for eligible expenses.</li><li>
Retirement: Competitive retirement package to secure your future.</li></ul></div><br>
<b>
Responsibilities</b><p><br>
The Registration Representative is responsible for the accurate check-in/admissions/registration of incoming patients in the hospital or ED setting. These activities may involve in-person, phone, or virtual registrations. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, obtaining patient signatures and providing required forms or letters, acting as an ambassador; assisting patients with self-registration, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. May assist patients with hospital presumptive eligibility or Medicaid applications. In person registration requires the ability to physically walk to patients&rsquo; location throughout the emergency department and/or hospital. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit&rsquo;s performance expectations.</p><b><br>
Qualifications</b><p><br>
High School Diploma or GED and 2+ years of relevant experience required</p><p>
OR</p><p>
Bachelor&rsquo;s degree required</p><p><br>
Ability to read and communicate effectively. Basic computer/keyboarding skills, intermediate mathematic competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact on a professional level with individuals from diverse backgrounds and maintain working knowledge of systems and processes related to patient registration and scheduling activities. Experience in using an Epic RC/EMR system is preferred. Healthcare Financial Management Association (HFMA) Certification Preferred.</p><p><b>
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.</b><br>
<i>During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.</i></p><b><br>
Exemption Status</b><br>
<br>
Nonexempt<br>
<br>
<b>Compensation Detail</b><br>
<br>
$25.38 - $34.27 per / hour<br>
<br>
<b>Benefits Eligible</b><br>
<br>
Yes<br>
<br>
<b>Schedule</b><br>
<br>
Full Time<br>
<br>
<b>Hours/Pay Period</b><br>
<br>
72<br>
<br>
<b>Schedule Details</b><br>
<br>
Sat/Sun/Mon 1030am-11pm<br>
<br>
<b>Weekend Schedule</b><br>
<br>
Sat/Sun 1030a-11p<br>
<br>
<b>International Assignment</b><br>
<br>
No<br>
<br>
<b>Site Description</b><br>
<div>
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.</div><div><div><b><br>
Equal Opportunity</b></div><div><br>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the &quot;EOE is the Law&quot;. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.<br>
</div></div><br>
<br>
<b>Recruiter</b><br>
<br>
Ronnie Bartz</div>

Registration Rep-.9 FTE-ARZ

UMass Memorial Health

<div><div><div>Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</div></div><div></div><div>
Exemption Status:</div>
Non-Exempt<div></div><div>
Hiring Range:</div>
$15.00 - $27.00<div>
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.</div><div></div><div>
Schedule Details:</div>
Monday through Friday, Weekends (Saturday and Sunday)<div></div><div>
Scheduled Hours:</div>
as needed<div></div><div>
Shift:</div>
4 - Mixed Shift, 8 Hours (United States of America)<div></div><div>
Hours:</div>
0<div></div><div>
Cost Center:</div>
25080 - 5664 Patient Access Svs Sch<div></div><div>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</div><div></div><div>
Everyone Is a Caregiver</div><div></div><div>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</div><div></div>
Under the general direction of the Registration Services Team Lead, Lead Registrar, Supervisor, Manager, and/or Director, performs a variety of complex duties for the registration of patients.<div></div><div>
II. Major Responsibilities:<br>
1. Accurately obtains and enters demographic, insurance and other related patient information into the computer-based patient registration/scheduling system. Ensures all patient and/or witness signatures are collected on appropriate paperwork such as HIPAA, Consent to Treat, etc.<br>
2. Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Follows up to correct discrepancies as required.<br>
3. Obtains and verifies workman&rsquo;s compensation and automobile coverage when required.<br>
4. Schedules and/or arrives Radiology, Lab, and basic ancillary service appointments.<br>
5. Arrives and completes Emergency Department and Labor &amp; Delivery demographic and insurance collection.<br>
6. Coordinates the provision of multiple services to patients.<br>
7. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.<br>
8. Performs Surgical Day admissions.<br>
9. Performs bed control, transfers, discharges, and admissions tasks.<br>
10. Provides patient with standard information regarding their personal preparation for scheduled procedures and services.<br>
11. Assesses patients&rsquo; financial needs and directs accordingly to financial counseling and refers to appropriate person or area.<br>
12. Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, transcribe paper orders when applicable, mailing packets, etc.<br>
13. Maintains accurate and timely records, logs, files, and related information as required.<br>
14. Completes online death certificate registry.<br>
15. Receive and secure patient valuables.<br>
16. Monitors and maintains Patient Access and Revenue Cycle Work queues to ensure accurate and timely billing.</div><div></div><div>
Standard Staffing Level Responsibilities:<br>
1. Complies with established departmental policies, procedures and objectives.<br>
2. Attends variety of meetings, conferences, seminars, and on-going training as required or directed.<br>
3. Demonstrates use of Lean Methodology and Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.<br>
6. Performs other similar and related duties as required or directed.</div><div>
All Responsibilities are essential job functions unless otherwise noted.</div><div></div><div>
III. Position Qualifications:<br>
License/Certification/Education:</div><div>
Required:<br>
1. High School Diploma.</div><div><br>
Preferred:<br>
1. Associate or Bachelor&rsquo;s Degree in Business or Healthcare related field.</div><div><br>
Experience/Skills:</div><div>
Required:<br>
1. Minimum of 1-2 years of data entry experience.<br>
2. Proficient data-entry skills with attention to detail.<br>
1. Must have computer skills that include use of Windows and the ability to navigate.<br>
2. Strong customer service skills both verbal and written; with a variety of internal and external customers.<br>
3. Demonstrated knowledge of medical terminology.<br>
4. Ability to work in a high volume, team-oriented environment.<br>
5. English speaking, reading and writing skills.</div><div><br>
Preferred:<br>
1. Experience in hospital admissions, insurance, billing, scheduling or telephone customer service.<br>
2. Previous insurance verification and/or authorization.<br>
3. Bilingual speaking, reading, and writing skills.</div><div>
Unless certification is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.<br>
Department-specific competencies, including age-specific competencies, and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with the position incumbents.</div><div></div><div>
IV. Physical Demands and Environmental Conditions:<br>
Work is considered light. Position requires work indoors in a normal office environment.<br>
Holiday and/or weekend shift work, as well as after-hours coverage as required.</div><div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</div><div></div><div>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</div><div></div><div>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div></div><div></div>

Registration Rep (Per Diem)

<div><div><div>Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.</div></div><div></div><div>
Exemption Status:</div>
Non-Exempt<div></div><div>
Hiring Range:</div>
$15.00 - $27.00<div>
Please note that the final offer may vary within this range based on a candidate&rsquo;s experience, skills, qualifications, and internal equity considerations.</div><div></div><div>
Schedule Details:</div>
Monday, Sunday, Thursday, Tuesday, Wednesday<div></div><div>
Scheduled Hours:</div>
6:30 a.m. - 3:00 p.m.<div></div><div>
Shift:</div>
1 - Day Shift, 8 Hours (United States of America)<div></div><div>
Hours:</div>
40<div></div><div>
Cost Center:</div>
25082 - 5663 ED Registration<div></div><div>
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.</div><div></div><div>
Everyone Is a Caregiver</div><div></div><div>
At UMass Memorial Health, everyone is a caregiver &ndash; regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.</div><div></div>
Under the general direction of the Registration Services Team Lead, Lead Registrar, Supervisor, Manager, and/or Director, performs a variety of complex duties for the registration of patients.<div></div><div>
I. Major Responsibilities:<br>
1. Accurately obtains and enters demographic, insurance and other related patient information into the computer-based patient registration/scheduling system. Ensures all patient and/or witness signatures are collected on appropriate paperwork such as HIPAA, Consent to Treat, etc.</div><div>
2. Obtains and verifies patient insurance coverage and follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Follows up to correct discrepancies as required.</div><div>
3. Obtains and verifies workman&rsquo;s compensation and automobile coverage when required</div><div>
4. Schedules and/or arrives Radiology, Lab and basic ancillary service appointments.</div><div>
5. Arrives and completes Emergency Department and Labor &amp; Delivery demographic and insurance collection</div><div>
6. Coordinates the provision of multiple services to patients.</div><div>
7. Collects patient liabilities including deductibles, copays, coinsurances, self-pay payments, cosmetic procedure payments, and patient balances as appropriate, prior to or on the date of service.</div><div>
8. Performs Surgical Day admissions</div><div>
9. Performs bed control, transfers, discharges and admissions tasks</div><div>
10. Provides patient with standard information regarding their personal preparation for scheduled procedures and services.</div><div>
11. Assesses patients&rsquo; financial needs and directs accordingly to financial counseling and refers to appropriate person or area.</div><div>
12. Provides a variety of related clerical duties, such as retrieving medical and other records, faxing, collating, typing, transcribing, taking and relaying messages, transcribe paper orders when applicable, mailing packets, etc.</div><div>
13. Maintains accurate and timely records, logs, files and related information as required.</div><div>
14. Completes online death certificate registry.</div><div>
15. Receive and secure patient valuables.</div><div>
16. Monitors and maintains Patient Access and Revenue Cycle Work queues to ensure accurate and timely billing.</div><div></div><div>
Standard Staffing Level Responsibilities:<br>
1. Complies with established departmental policies, procedures and objectives.<br>
2. Attends variety of meetings, conferences, seminars as required or directed.<br>
3. Demonstrates use of Quality Improvement in daily operations.<br>
4. Complies with all health and safety regulations and requirements.<br>
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.<br>
6. Maintains, regular, reliable, and predictable attendance.<br>
7. Performs other similar and related duties as required or directed.</div><div></div><div>
All responsibilities are essential job functions.</div><div></div><div>
II. Position Qualifications:</div><div></div><div>
License/Certification/Education:<br>
Required:<br>
1. High school graduate or GED required.</div><div>
Preferred:</div><div>
1. Associate Degree or certificate in Healthcare related field.</div><div></div><div>
Experience/Skills:</div><div>
Required:<br>
1. Proficient data-entry skills with attention to detail.<br>
1. Must have computer skills that include use of Windows and the ability to navigate.<br>
2. Customer service skills both verbal and written; with a variety of internal and external customers.<br>
3. Ability to work in a high volume, team-oriented environment.<br>
4. English speaking, reading and writing skills.<br>
Preferred:<br>
1. 1-2 years of data entry and/or customer service experience<br>
2. Experience in hospital admissions, insurance, billing, scheduling or telephone customer service.<br>
3. Previous insurance verification experience.<br>
4. Bilingual speaking, reading, and writing skills.<br>
5. Demonstrated knowledge of medical terminology.</div><div></div><div>
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.</div><div></div><div>
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.</div><div></div><div>
III. Physical Demands and Environmental Conditions:</div><div>
Work is considered moderate. Position requires work indoors hospital outpatient and Emergency Department environment.</div><div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div><div></div><div>
We&rsquo;re striving to make respect a part of everything we do at UMass Memorial Health &ndash; for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.</div><div></div><div>
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.</div><div></div><div>
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.</div></div><div></div>

40 Hour Days Webster PAS Registration Rep

<div><p><b>We are more than a health system. We are a belief system. </b>We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
</p><p></p><p><b>Job Description Summary:
</b></p><p></p>This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates.
<p></p><p><b>Responsibilities And Duties:
</b></p><p></p>Accurately identifies patient in the EMR system.
<br>
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, face to face and/or bedside location) to complete registration all while maintaining patient confid
<br>
entiality.
<br>
Provides exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates.
<br>
Performs registration functions in any of the Patient Access areas.
<br>
Uses critical thinking skills to make decisions, resolve issues, or escalate concerns when they arise.
<br>
Uses various computer programs to enter and retrieve information.
<br>
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
<br>
Secures and tracks insurance authorizations and processes BWC patients.
<br>
Transcribes ancillary orders
<br>
Schedules outpatients
<br>
Generates, prints, and provides patient estimates utilizing price estimator products.
<br>
Collects patient's Out of Pocket expenses and past balances to meet individual and department goals
<br>
Attempts to collect residual balances from previous visits
<br>
Answers questions or concerns regarding insurance residuals and self pay accounts
<br>
Uses knowledge of CPT codes to accurately select codes from clinical descriptions
<br>
Generates appropriate regulatory documents and obtains consent signatures.
<br>
identifies and/or determines patient Out of Network acceptance into the organization
<br>
Reviews insurance information and speaks to patients regarding available financial aid
<br>
Explains billing procedures, hospital policies and provides appropriate literature and documentation
<br>
Scans required documents used for claim submission into patient's medical record
<br>
Escorts or transports patients in a safe and efficient manner to and from various destinations.
<br>
Assists clinical staff in administrative duties as needed
<br>
Complies with policies and procedures that are unique to each access area
<br>
Assists with training new associates.
<br>
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas
<br>
Goes to the Nursing Units to register or obtain consents
<br>
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
<br>
Makes reminder phone calls to patients.
<br>
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts
<br>
Maintains patient logs for statistical purposes
<br>
Reviews insurance information and determines need for referrals and/or financial counseling.
<br>
Educates patients on MyChart, including activation.<br>
<br>
<br>
<br>
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
<br>
<br>
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
<p></p><p><b>Minimum Qualifications:
</b></p><p></p>High School or GED (Required)
<p></p><p><b>Additional Job Description:
</b></p><p>Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.
</p><p></p><p><b>Work Shift:
</b></p>Day
<p></p><p><b>Scheduled Weekly Hours :
</b></p>40
<p></p><p><b>Department
</b></p>Main Registration
<p></p><p>Join us!
<br>
... if your passion is to work in a caring environment
<br>
... if you believe that learning is a life-long process
<br>
... if you strive for excellence and want to be among the best in the healthcare industry
</p><p></p><p>Equal Employment Opportunity
</p><p></p><p>OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</p></div>

Patient Registration Rep, Full-time, Dayshift (Southeastern Medical Center)

Search 5010+ Registration rep jobs near you this March. New roles added regularly across leading industries. Apply today.

5010 registration rep jobs Near Me

Patient Registration Rep

Patient Registration Rep

Patient Registration Rep

Registration Rep-.9 FTE-ARZ

Registration Rep (Per Diem)

40 Hour Days Webster PAS Registration Rep

Patient Registration Rep, Full-time, Dayshift (Southeastern Medical Center)