registration rep

Sarasota Memorial Hospital

<div>Job Summary:
<div>
The Registration Rep Specialist is responsible for assisting the patient through the pre-registration process to ensure outpatient procedures are screened based on assigned payors, missing or incomplete information is obtained, and insurance eligibility is verified while assisting the patient obtain pre-certifications, referrals, and authorization for patient visits.</div>
Required Qualifications:
<ul><li>Require a minimum of three (3) years of experience in health care and/or customer service related industry.</li><li>Require an Associate degree, or relevant experience in a healthcare setting can be considered in lieu of the required degree on a year for year basis.</li><li>Require Certified Healthcare Access Associate (CHAA) certification (must be obtained within one (1) year of hire date into position).</li></ul>
Preferred Qualifications:
<ul><li>Prefer demonstrated knowledge of medical terminology.</li><li>Prefer demonstrated understanding of commercial and government insurance payors.</li><li>Prefer demonstrated knowledge of ICD-10 coding and CPT coding.</li><li>Prefer demonstrated knowledge of Medicare guidelines and Medical Necessity.</li><li>Prefer demonstrated ability to establish and maintain effective working relationships.</li><li>Prefer demonstrated ability to analyze problems and offer solutions.</li><li>Prefer demonstrated experience using a PC and some analytical software.</li><li>Prefer demonstrated ability to make independent decisions and handle multiple tasks simultaneously.</li><li>Prefer ability to work in a fast pace environment of a physician office.</li></ul>
Work Days/Shift/Start Time:
<div>
M-F, 8A-4:30P</div></div>

Registration Rep Specialist

OhioHealth

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
Part Time position at Grant Medical Center - 27 hours per week -
 
Monday - Friday 3p-8:30p
 
 
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and associates.
Responsibilities And Duties:
Accurately identifies patient in EMR system.
 
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
 
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
 
Performs registration functions in any of the Patient Access areas.
 
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
 
Uses various computer programs to enter and retrieve information.
 
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
 
Secures and tracks insurance authorizations and processed BXC patients.
 
Transcribes ancillary orders.
 
Scheduled outpatients.
 
Generates, prints and provides patient estimates utilizing price estimator products.
 
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
 
Attempts to collect residual balances from previous visits.
 
Answers questions or concerns regarding insurance residuals and self-pay accounts.
 
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
 
Generates appropriate regulatory documents and obtains consent signatures.
 
Identifies and/or determines patient Out of Network acceptance into the organization.
 
Reviews insurance information and speaks to patients regarding available financial aid.
 
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
 
Scans required documents used for claim submission into patient&rsquo;s medical record.
 
Escorts or transports patients in a safe and efficient manner to and from various destinations.
 
Assists clinical staff in administrative duties as needed.
 
Complies with policies and procedures that are unique to each access area.
 
Assists with training new associates.
 
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
 
Goes to the Nursing Units to register or obtain consents.
 
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
 
Makes reminder phone calls to patient.
 
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
 
Maintains patient logs for statistical purposes.
 
Reviewed insurance information and determines need for referrals and/or financial counseling.
 
Educations patients on MyChart, including its activation.
 
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. 
 
 
 
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
 
 
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.
Work Shift:
Evening
Scheduled Weekly Hours :
27
Department
Main Registration
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Patient Registration Rep

<div>We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more &ndash; in our careers and in our communities.
Job Description Summary:
Part-Time / Casual Position @ Marion General Hospitall - Variable Hours
 
 
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and associates.
Responsibilities And Duties:
Accurately identifies patient in EMR system.
 
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
 
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
 
Performs registration functions in any of the Patient Access areas.
 
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
 
Uses various computer programs to enter and retrieve information.
 
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
 
Secures and tracks insurance authorizations and processed BXC patients.
 
Transcribes ancillary orders.
 
Scheduled outpatients.
 
Generates, prints and provides patient estimates utilizing price estimator products.
 
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
 
Attempts to collect residual balances from previous visits.
 
Answers questions or concerns regarding insurance residuals and self-pay accounts.
 
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
 
Generates appropriate regulatory documents and obtains consent signatures.
 
Identifies and/or determines patient Out of Network acceptance into the organization.
 
Reviews insurance information and speaks to patients regarding available financial aid.
 
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
 
Scans required documents used for claim submission into patient&rsquo;s medical record.
 
Escorts or transports patients in a safe and efficient manner to and from various destinations.
 
Assists clinical staff in administrative duties as needed.
 
Complies with policies and procedures that are unique to each access area.
 
Assists with training new associates.
 
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
 
Goes to the Nursing Units to register or obtain consents.
 
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
 
Makes reminder phone calls to patient.
 
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
 
Maintains patient logs for statistical purposes.
 
Reviewed insurance information and determines need for referrals and/or financial counseling.
 
Educations patients on MyChart, including its activation.
 
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. 
 
 
 
As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.
 
 
The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
Work Shift:
Variable
Scheduled Weekly Hours :
As Needed
Department
Main Registration
Join us!
 
... if your passion is to work in a caring environment
 
... if you believe that learning is a life-long process
 
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment</div>

Trinity Health

Employment Type: 
Full time
 
Shift: 
Day Shift
 
Description: 
7a-330p, rotating weekendsPOSITION SUMMARY: 
The Patient Access Representative -front-end, works directly with patients, family, and various hospital staff to ensure that Patients are taken care of while on their journey with SJH. Patient Access functions consist of but not limited to Desk registration, bedside registration, pre-registration and floating to areas within Patient Access dept to assist as need directed by management. In all locations, the Patient Access will ensure that accounts are financial secure, meaning collecting demographics, insurance information, reviewing financial responsibilities consisting of co-pays, past due balances, and estimates.
 
Job Responsibilities: 
<ul>
<li>Admitting/Checking patients on both Emergency and Comprehensive Psychiatric ED boards (CPEP)</li>
<li>Ensuring proper documentation with charts/patient (bracelet and labels)</li>
<li>Staying updated on workflows for designated task</li>
<li>Follow patient identification protocols</li>
<li>Appropriately documenting in charts</li>
<li>Closing out cash drawers</li>
<li>Maintaining appropriate cash in petty cash drawer</li>
<li>Scheduling walk-in imaging, TDAP, Bilirubin (newborn test) appointments</li>
<li>Floorwork Registration</li>
<li>Floating to with other Patient Access locations (cross training)</li>
<li>Maintaining Healthstreams courses</li>
<li>Maintaining all insurance sign ons are updated</li>
<li>Stay up to date on emails and Teams post, policy and procedures</li>
<li>Standouts</li>
<li>Point of service Cash collections (estimates, co-pays, past due balances)</li>
<li>Direct Admits/Transfers</li>
<li>Documenting accounts (what did rep do with account, using smart phrases, follow-ups if needed)</li>
<li>Maintain assigned WQs</li>
<li>Knowledge on EPIC (maintaining updated knowledge)</li>
<li>Escalating accounts that are not financially secure to appropriate leadership (ex: inactive coverage, self-pay, authorizations not completed)</li>
<li>Assessing equipment is working properly (ex: Scanner, CC machine, Palm Scanner, and camera) and doing monthly audits on credit card machines.</li>
<li>Maintain 90% on monthly Audit score</li>
<li>Attend mandatory Spring and Autumn Training</li>
</ul>
Additional responsibilities: 
<ul>
<li>Demonstrates knowledge and competency in the operation and maintenance of equipment within the work area, i.e. printers, copiers, faxes, etc.</li>
<li>Adheres to established network policy and procedures related to job functions.</li>
<li>Performs data entry with a working knowledge of the unit specific computer systems, EPIC, Peoplesoft, Midas, etc.</li>
<li>Demonstrates accuracy when performing the primary job function.</li>
<li>Abides by established Personnel Policies and Procedures.</li>
<li>Has knowledge of HIPAA rules and regulations and abides by the same.</li>
<li>Professional and Staff Development:</li>
<li>Participates and or assists with the orientation of new or existing staff.</li>
<li>Participates in Staff and Employee meetings/Huddles</li>
<li>Participates in voluntary and required in-service and education programs.</li>
<li>Participates in Performance Improvement by identifying areas needing</li>
</ul>
improvement.
 
<ul>
<li>Obtain HFMA certification within a year of hire date.</li>
</ul>
Displays Commitment to the Hospital Mission: 
<ul>
<li>Observes customer service standards.</li>
<li>Demonstrates excellent communication skills.</li>
<li>Understands/applies a team concept.</li>
<li>Adheres to hospital confidentiality statement.</li>
<li>Demonstrates a knowledge and understanding of National Patient Safety Goals.</li>
</ul>
Mission Statement: 
We, St Joseph’s Health, and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
 
Vision: 
To be world-renowned for passionate patient care and outstanding clinical outcomes.
 
Core Values: 
In the spirit of goodStewardship,we heal by practicingJustice in fostering right relationships to promote common good,Reverence in honoring the dignity of every person,Excellencein expecting the best of ourselves and others;Integrityin being faithful to who we say we are.
 
EDUCATION and TRAINING: 
<ul>
<li>Bachelors or AAS degree is a plus. High school graduate a must with at least 2 to 3 years progressive experience in the field.</li>
<li>Advanced degree is a plus/requirement depending on specific service needs and or requirements. Ideally the candidate will have some supervisory experience.</li>
<li>Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.</li>
</ul>
SPECIAL EQUIPTMENT, SKILLS OR OTHER REQUIREMENTS: 
<ul>
<li>Proficient in the Patient Access Template within EPIC</li>
<li>Complete CPI (Crisis Prevention Intervention) Training</li>
<li>Strong written and oral communication skills. Strong interpersonal skills. Broad based knowledge or related regulatory compliance requirements.</li>
<li>Competent in basic computer skills</li>
<li>Participatory management, team building, motivational, and administrative skills welcomed but not required.</li>
<li>Critical thinking</li>
</ul>
WORK ENVIRONMENT AND HAZARDS: 
Exposure Class I and II, service specific. Limited exposure to blood, body fluids, excretions or secretions (II). Routine or potential exposure to blood, body fluids excretions or secretions (I).
 
PHYSICAL DEMANDS: 
Sedentary work: standing, walking and sitting for prolonged periods of time.
 
Pay Range: $17.85-25.90
 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
 
Our Commitment
 
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Patient Access Representative - Main Registration

BJC HealthCare

<div><div>Parkland is hiring a Full Time Patient Access Rep I in our Emergency Department!</div><div></div><div> 
Additional Preferred Requirements</div><ul><li>
3 days/wk 7am - 7:30pm</li><li>
Weekend and Holiday Rotation</li><li>
Daily Pay</li></ul>
 
Overview 
BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. 
BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. 
BJC&rsquo;s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children&rsquo;s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. 

 
Preferred Qualifications 
Role Purpose
The Patient Access Representative is often the first point of contact for our patients and therefore must represent BJC with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and BJC service standards. The Patient Access Representative will facilitate all components of the patients' entrance into any BJC facility. This position will require a high level of emotional intelligence, professionalism and ability to make a personal connection. The patient experiences vary broadly based on their medical needs and acuity. This position highly impacts the ability to maximize the level of reimbursements and prevention of denials by accurate collection of demographics and insurance information, benefit verification and point of service collection. Selecting the correct patient from the master person index (MPI) is critical to patient safety. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies. 
Responsibilities<ul><li>
Utilize critical thinking skills to problem solve a variety of situations, anticipating patients' needs and being able to respond to them. Communicate in a professional, positive, and patient-focused manner with all patients, families, and co-workers whether in-person, over the computer or by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical, financial, and billing record by correctly selecting the precise Master Patient Index (MPI).</li><li>
The responsibilities of this position include hospital registration and scheduling within multiple BJC systems. Assures proper patient identification, registers, schedules, verifies insurance, scans and retrieves documents within multiple BJC systems. Validates that the order is complete, signed by the ordering provider, and the correct test is ordered. The attention to detail is essential to ensure accurate patient records. Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments.</li><li>
In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Each patient completes HIPAA acknowledgement.</li><li>
BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.</li></ul>
Minimum Requirements
Education<ul><li>
High School Diploma or GED</li></ul>
Experience<ul><li>
No Experience</li></ul>
Preferred Requirements
Education<ul><li>
Associate's Degree</li></ul>
Experience<ul><li>
&lt;2 years</li></ul>
Supervisor Experience<ul><li>
No Experience</li></ul>
Licenses &amp; Certifications<ul><li>
CHAA</li></ul>
 
Benefits and Legal Statement 
BJC Total Rewards
At BJC we&rsquo;re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.<ul><li>
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date</li><li>
Disability insurance* paid for by BJC</li><li>
Annual 4% BJC Automatic Retirement Contribution</li><li>
401(k) plan with BJC match</li><li>
Tuition Assistance available on first day</li><li>
BJC Institute for Learning and Development</li><li>
Health Care and Dependent Care Flexible Spending Accounts</li><li>
Paid Time Off benefit combines vacation, sick days, holidays and personal time</li><li>
Adoption assistance</li></ul>
To learn more, go to our Benefits Summary.<ul><li>Not all benefits apply to all jobs</li></ul>
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer</div>

Patient Access Rep I

CommonSpirit Health

<div>Job Summary and Responsibilities<div> 
As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service. 
 
Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families. 
 
To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.</div><ul><li>
Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main</li><li>
Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.</li><li>
Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.</li><li>
Properly identifies the patient to ensure medical record numbers are not duplicated.</li><li>
Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.</li><li>
Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.</li></ul>
Job Requirements<div>
Required</div><ul><li>
High School Graduate or GED
</li><li>Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.</li></ul><div>
Preferred</div><ul><li>
2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.</li></ul>
Where You'll Work<div> 
Founded in 1899, Dignity Health - St. Joseph&rsquo;s Medical Center is a 355-bed, acute care, nonprofit hospital located in Stockton, California. Serving over 125,000 patients annually, the hospital offers a full complement of services including a Level III NICU, cancer care, heart care, and a family birth center. Additionally, St. Joseph&rsquo;s Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center and was named one of America&rsquo;s 250 Best Hospitals by Healthgrades in 2026.</div><div>
One Community. One Mission. One California</div> 
Pay Range 
$28.76 - $32.32 /hour</div>

Patient Registration Representative

St. Croix Tribal Health Clinic

Position Summary:The Patient Access Representative is responsible for greeting, registering and scheduling patients as well as verifying all patient information and insurance details. Patient Registration also collects co-pays, answer calls, triages non-clinical needs, and pages medical employees as needed.Essential Functions:<ul><li>Answer phone calls, take and triage phone messages, forward calls based on urgency and in a timely manner</li><li>Greet all patients and visitors as they enter the clinic</li><li>Check-in each patient upon arrival</li><li>Responsible for gathering, updating and maintaining patient demographic information</li><li>Work with clinical teams regarding schedule changes and needs</li></ul>Job Duties:<ul><li>Prepare and update patient records using proper forms related to consents, privacy practices, and releases of information.</li><li>Obtain and verify demographics and health summary for each patient appointment daily</li><li>Obtain eligibility information from patients seeking health care who have not previously been treated at the facility by acquiring the certification of Indian blood or other documentary proof of tribal affiliation, according to the Indian Health Service guidelines</li><li>Scan insurance cards, photo ID or other identification cards and prior medical records information into the patient&rsquo;s medical record</li><li>Collect patient payments, procedure pre-payments and past due balances and provide receipt to the patient</li><li>Schedule all patient appointments and reschedule appointments as needed based on closures or provider-driven changes</li><li>Communicate with patients in a timely manner when schedule changes are made</li><li>Provide direction and guidance to community members who may present to Registration with a variety of needs both inside and outside the immediate health clinic</li><li>Responsible for handling confidential information and patient medical records</li><li>Regularly verify current insurance eligibility and work with billing staff regarding patient coverage</li><li>Receive, sort and distribute mail and packages</li><li>Prepare clinic vouchers for payment</li><li>Perform clerical functions such as typing, filing, copying, and faxing</li><li>Maintain an orderly workstation and contribute to an organized clinic atmosphere</li><li>Mail out patient information and educational materials as needed</li><li>Maintain a clean and organized workspace and support overall clinic cleanliness by assisting with routine and additional cleaning tasks</li><li>Follow OSHA and HIPAA guidelines</li><li>Any other duties assigned by supervisor</li></ul>Note: The essential functions are intended to describe the general contents of and requirements of this position and are not intended to an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent&rsquo;s immediate manager.Type of Supervisory Responsibilities: N/ASupervisory Responsibilities: N/ADirectly Reporting to: Patient Access Director (Patient Registration Lead &ndash; vacant)Matrix of INDIRECT Reporting: St. Croix Tribal CouncilScope and Complexity:Interacts with all levels of management and employees; often trusted with maintaining confidentiality and relaying highly sensitive messages, and appropriate application of business operations and practices.Physical Demands/Environment Factors: <ul><li>Requires extensive sitting with periodic standing and walking</li><li>May be required to lift up to 50 pounds</li><li>Requires significant use of personal computer, phone and general office equipment</li><li>Needs adequate visual acuity, ability to grasp and handle objects</li><li>Need ability to communicate effectively through reading, writing, and speaking in person or on the telephone</li><li>May require off-site travel</li></ul>Minimum Qualifications<ul><li>High School Diploma or GED</li><li>Must possess the ability to work effectively and courteously with other departments for timely job completion</li><li>Familiarity with office policies and procedures</li><li>Have an understanding of health insurance policies</li><li>Possess good communication skills</li><li>Knowledge or training with computers and word processing</li><li>Ability to learn claims filing procedures</li><li>Maintain patient confidentiality in accordance with the Federal Privacy Act and HIPAA</li></ul>Preferred Qualifications:<ul><li>Previous Patient Registration/Front Desk experience</li><li>Knowledge of Nextgen/Patient Registration Systems</li></ul>Native American Preference Given in Accordance with P.L. 93-638 and AmendmentsThe offer is conditional based on confirmation that the candidate meets all specific criteria required (background check, driver&rsquo;s insurability verification, references, identity verification, and other applicable requirements).Pay: From $17.27 per hourBenefits:<ul><li>Bereavement leave</li><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>On-site gym</li><li>Paid jury duty</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Work Location: In person

Patient Access Representative/Patient Registration

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Registration Rep Specialist

Patient Registration Rep

Patient Registration Rep

Patient Access Representative - Main Registration

Patient Access Rep I

Patient Registration Representative

Patient Access Representative/Patient Registration