registration specialist

UCHealth

<div>Location: UCHealth UCHlth Med Ctr of the Rockies, US:CO:Loveland 
 
Department: SYS Patient Access 
 
Work Schedule: Full Time, 64.00 hours per pay period (2 weeks)
 
 
Shift: Evenings
 
 
Pay: $19.67 - $25.57 / hour. Pay is dependent on applicant's relevant experience 
 
This position is an onsite role and does not offer a hybrid or remote option 
 
Summary: 
 
Provides receptionist, registration, and clerical duties associated with registering patient for services. 
 
Responsibilities: 
<ul><li>
Meets with patient and/or patient's caregiver to exchange necessary information and documentation. Provides explanation of visit, instructions, and addresses concerns and questions.</li><li>
Verifies insurance benefits and obtains pre-certification/authorization as necessary</li><li>
Escort and transport patients and visitors within facility, which may include a wheelchair or oxygen tank.</li><li>
Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.</li><li>
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.</li></ul> 

Requirements: 
<ul><li>
High school diploma or GED.</li></ul> 
Employees are our number one asset. 
 
UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. * 
 
Recognition 
<ul><li>
Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.</li><li>
Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
</li><li>Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.
</li></ul> 
Health and well-being 
<ul><li>
Medical, dental and vision coverage.</li><li>
Access to 24/7 mental health and well-being support for employees and dependents.</li><li>
Discounted gym memberships and fitness resources.</li><li>
Free Care.com membership.</li><li>
Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.</li><li>
Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.</li><li>
Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.</li><li>
Employer-provided short-term disability and long-term disability with a buy-up coverage option.</li></ul> 
Retirement and savings 
<ul><li>
403(b) plan with employer matching contribution.</li><li>
Additional 457(b) plan may be available.</li><li>
Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.</li></ul> 
Education and career growth 
<ul><li>
UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.</li><li><ul><li>
Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
</li><li>Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
</li></ul></li><li>Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
</li><li>Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.</li></ul> 
<ul><li>Eligibility for some programs is based on an employee's scheduled work hours.
</li></ul> 
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
 
 
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified. 
 
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization. 
 
Who We Are (uchealth.org)</div>

Patient Access Registration Specialist

Mon Health

<div>Job Summary
Provide patient registration, charge entry, discharge, point of service (POS) collections, and other related services for the assigned location. 
Responsibilities
1. Greet and register patients. Explain payment policy and insurance coverage prior to patient registration, obtaining insurance and demographic information. Seek the assistance of medical personnel when patients are in immediate distress and refer all questions of a medical nature to medical personnel.
 
2. Responsible for discharging patients from the facility, documenting, entering and tabulating all charges and payments and maintaining accurate medical record files and financial data on discharged patients complying with POS collection policy.
 
3. Make and verify appointments, send out new patient packets, maintain accuracy of schedule (cancellations, no-shows, appropriate identification of appointment type), applicable.
 
4. Process a daily summary of payments, charges, balances, and claim edits.
 
5. Responsible for handling all telephone calls to the facility, answering questions and furnishing information when possible and forwarding calls as applicable or necessary.
 
6. Assist clinical personnel with clerical work and other duties relating to the preparation of the patient.
 
7. Responsible for making deposits for daily transactions.
 
8. Responsible for maintaining medical records and filing of such.
 
9. Assist in ordering and maintaining inventory and stocking office with supplies etc. needed for smoother office operation.
 
10. Open mail and route to appropriate personnel.
 
11. Process all medical record requests with appropriate documentation and completion.
 
12. Assist in processing of edit reports from patient management system.
 
13. Cross train across various practices and/or departments as needed and determined by management. 
 
Knowledge, Skills &amp; Abilities
Patient Group Knowledge (Only applies to positions with direct patient contact)
 
 
The employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department&rsquo;s identified patient ages. Specifically the employee must be able to demonstrate competency in: 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.
 
 
Competency Statement
 
 
Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
 
 
Common Duties and Responsibilities
 
(Essential duties common to all positions)
 
 
1. Maintain and document all applicable required education.
 
2. Demonstrate positive customer service and co-worker relations.
 
3. Comply with the company's attendance policy.
 
4. Participate in the continuous, quality improvement activities of the department and institution.
 
5. Perform work in a cost effective manner.
 
6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
 
7. Perform work in alignment with the overall mission and strategic plan of the organization.
 
8. Follow organizational and departmental policies and procedures, as applicable.
 
9. Perform related duties as assigned. 
 
Education
<ul><li>High School Diploma or GED (Required) Experience: 6 months related experience</li></ul> 
Credentials
<ul><li>No Certification, Competency or License Required</li></ul> 
Work Schedule: Days
Status: Full Time Regular 1.0
Location: WCH-MSOB
Location of Job: US:WV:Charleston
Talent Acquisition Specialist: Tamara B. Young tammy.young@vandaliahealth.org</div>

Registration Representative -- Pediatric Endrocinology -- WCH-MSOB

Beth Israel Lahey Health

Milton, MA &bull; Beth Israel Lahey Health &bull; Full-time &bull; Day
 <div>When you join the growing BILH team, you're not just taking a job, you&rsquo;re making a difference in people&rsquo;s lives.

Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people&rsquo;s lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we&rsquo;re able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an accurate, safe, and customer-focused registration process, either electronically, telephonically or in person. The Patient Access Representative ensures that all proper patient financial and demographic information is obtained and processed so BILH is fully reimbursed for clinical services provided. The Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. Extensive training including Electronic Health Record (EHR) is provided. Our team works in a fast-paced, collaborative environment, helping our patients navigate their healthcare journey.

Job Description:

Essential Duties &amp; Responsibilities including but not limited to:

Registration:

1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions.

2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards cash, checks and receipts and reconciles cash drawer at the end of each business day. Assists patients with Kiosk check-in as needed.

3. Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results.

4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.

5. Counsels patients regarding non-covered services, obtaining signatures on Advance Notice Beneficiaries (ABNs), consents and waivers.

6. Monitors patient waiting area for a smooth, efficient registration flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience.

7. Responds to patient concerns and potential patient safety issues accordingly. Recognizes health conditions that are a possible risk to others and adheres to appropriate established procedures to help contain risk.

8. Assures a neat, orderly registration desk and patient waiting area, securing all confidential patient information.

Scheduling:

9. Initiates patient scheduling activities by prioritizing and accessing a variety of sources, including patient phone calls and digital messaging, orders, scheduled order work queues.

10. Utilizes a variety of information sources to schedule, reschedule, and cancel patient appointments. Information sources include online questionnaires, offline materials, and subgroup searches.

11. Establishes working relationships with staff of assigned clinical departments. Understands and correctly applies unique clinical department scheduling protocols.

12. Remains current on scheduling protocols and applies judgment, or seeks management assistance, to ensure safe patient care when clinical department scheduling protocols do not meet patient needs.

13. Ensures all required key patient scheduling and registration information is captured and verified. Key information includes referring physician information, insurance coverage, demographics, and contact information.

14. Identifies and communicates to Patient Access management issues that may impact the timeliness and accuracy of patient appointments and subsequent patient care.

15. Strictly follows confidentiality and equipment security and safeguarding guidelines when working in a remote setting. Maintains productivity, quality, and accuracy levels and communicates regularly with the Supervisor and Manager. Pre-Registration:

16. Efficiently registers patients, capturing and verifying all required information in order to identify the patient, contact the patient, and receive proper reimbursement for services on initial claim submission.

17. Ascertains, creates, and assigns the guarantor for each patient, including personal/family relations, workers compensation insurance, third parties, behavioral health, or others as required.

18. Identifies records and verifies patient insurance coverage using real-time eligibility (RTE); reviews the insurer&rsquo;s response to each verification request and takes appropriate action based on this response.

19. Applies the appropriate guarantor and insurance to each patient visit.

20. Communicates financial clearance status to patients. Advises patients of contract status, self-pay status, and payment responsibility and schedules patients with Financial Counseling as needed.

Minimum Qualifications:

Education: High school degree or equivalent. Associate&rsquo;s degree preferred.

Licensure, Certification &amp; Registration: None

Experience: 1-3 years related work experience. Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint, or Access.

Skills, Knowledge &amp; Abilities: Able to work successfully in a fast-paced, multi-task environment, where some independent decision-making is necessary. Able to process electronic information and data accurately and efficiently.

Preferred Qualifications &amp; Skills:

&middot; Call Center and/or telephone customer service experience &middot; Strong typing skills 40+wpm. Knowledge of medical terminology &middot; Bilingual written and verbal communication skills &middot; Familiar with EHR Software 


Pay Range:
$20.50 &ndash; $27.59

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

<h2 class="jobSectionHeader">As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.</h2>

<h2 class="jobSectionHeader">More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.</h2>

<h2 class="jobSectionHeader">Equal Opportunity Employer/Veterans/Disabled</h2></div>
 <div><h3 class="jobSectionHeader">Job details</h3>
<ul><li><div>Employment: Full-time</div></li>
<li><div>Hours/Week: 40</div></li>
<li><div>Shift: Day</div></li>
<li><div>Category: Patient Access</div></li>
<li><div>Pay Range: $20.50 - $27.59</div></li>
<li><div>FLSA: Non-Exempt</div></li>
<li><div>Req ID: JR95960</div></li></ul></div>

Patient Access Representative; 8am-4:30pm M-F

Cooper University Healthcare

<div>About us 
 
 
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey. 
Short Description 
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. 
Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. 
Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. 
Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. 
Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). 
Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. 
Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. 
Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. May be asked to work at other Ambulatory offices based on volume. 
Other duties as assigned by the manager. 
Experience Required 
Minimum one year of recent registration or billing experience working in a medical facility preferred. 
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. 
Epic experience preferred. 
Excellent organizational, written/verbal communication and teamwork skills. 
Demonstrated performance of excellent customer service skills. 
Education Requirements 
High School Diploma or equivalent required. 
License/Certification Requirements 
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. 
Special Requirements 
Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. 
Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.</div>
 
Full Time
 
Day

PATIENT SERVICES REP

<div>About us 
 
 
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. 
Discover why Cooper University Health Care is the employer of choice in South Jersey. 
Short Description 
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.
Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift.
Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling).
Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls.
Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.
Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. May be asked to work at other Ambulatory offices based on volume. 
 
Other duties as assigned by the manager. 
Experience Required 
Minimum one year of recent registration or billing experience working in a medical facility preferred.
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
Epic experience preferred.
Excellent organizational, written/verbal communication and teamwork skills.
Demonstrated performance of excellent customer service skills. 
Education Requirements 
High School Diploma or equivalent required. 
License/Certification Requirements 
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. 
Special Requirements 
Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.</div>
 
Full Time
 
Day

Erlanger

<div><div>Patient Service Rep, Full-Time, EMG Contact Center (47382) -Erlanger Baroness Hospital Chattanooga, TN</div><div>
Patient Service Rep, Full-Time, EMG Contact Center</div><div>
Regular - Non-exempt - Full-time - Standard Hours 37.5</div><div>
Description<div></div> 
Job Summary: 
The Patient Service Representative is responsible for a variety of patient and customer service related activities within the department. 
 
This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation. 
 
Education: 
Required:
 
High School graduate or equivalent.
 
 
Preferred: 
College courses in business, English and general office management or equivalent combination of education and experience. 
 
Experience: 
Required: 
Must be able to work well with others. Always poised, courteous, pleasing personality, good telephone voice and able to meet the public.
 
 
Preferred: 
Two years' reception experience or general clerical experience. 
Prior IDX/Invision training desirable.
 
 
Position Requirement(s): License/Certification/Registration 
Required: 
N/A 
 
Preferred: 
N/A 
 
Department Position Summary: 
Performs a wide range of office functions including: computer data entry and word processing, filing, record keeping and reception duties. Ability to cross cover for other similar positions. Specific medical records responsibilities, including filing documents appropriately within records, general maintenance of the file room, chart copying, faxing and mailing out records as directed. Answering of department phone. Entering lab and/or radiology orders into invision during busy times. Sorting and distributing mail and other duties as assigned. Responsible for IDX/Invision patient registration to include obtaining referrals/pre-certs and records on new patients. Excellent oral and written communication skills; ability to relate well to people of a broad socioeconomic mix, with sensitivity to the delicate nature of the department. Ability to work in a typical office setting with some stressful situations, personal flexibility; moderate sitting, stooping, bending, and moderate work at word processing screen required.</div></div>

Patient Service Rep, Full-Time, EMG Contact Center

Allegheny Health Network

<div><h2 class="jobSectionHeader">Company :
</h2>Allegheny Health Network
<h2 class="jobSectionHeader">Job Description :
</h2>GENERAL OVERVIEW:
This job completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. Trains and assists other team members as necessary.
ESSENTIAL RESPONSIBILITIES:
<ul><li>Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order. Obtains limited clinical data based on service required. Corrects and updates all necessary data to assure timely, accurate bill submission. (20%)
</li><li>Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system. Identifies payor authorization/referral requirements. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. (20%)
</li><li>Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. (20%)
</li><li>Delivers positive patient experience. Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors. Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships. (10%)
</li><li>Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate. (10%)
</li><li>Adheres to AHN organizational policies and procedures for relevant location and job scope. Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes. (10%)
</li><li>Communicates team barriers, process flow or productivity issues to team lead. Assists team members with operational support and training. Assists in resolving patient issues requiring additional oversight in a concise and informative manner as required. (10%)
</li><li>Performs other duties as assigned or required.
</li></ul>QUALIFICATIONS:
Minimum
<ul><li>High school diploma or GED; or one &ndash; three months related experience and/or training; or equivalent combination of education and experience.
</li><li>Two previous years of related experience, preferably within a medical setting, financial services
 
setting, and/or a demanding customer service environment
</li><li>Experience operating a PC and using software applications
</li></ul>Preferred
<ul><li>Certification with Healthcare Financial Management Association or Certified Revenue Cycle Representative.
</li><li>Call/Service Center experience.
</li></ul>Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
 
 
Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company&rsquo;s Handbook of Privacy Policies and Practices and Information Security Policy.
 
 
Furthermore, it is every employee&rsquo;s responsibility to comply with the company&rsquo;s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice</div>

Patient Access Coordinator II / Registration - AHN Fed North - Full Time / Rotational Shift

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Patient Access Registration Specialist

Registration Representative -- Pediatric Endrocinology -- WCH-MSOB

Patient Access Representative; 8am-4:30pm M-F

PATIENT SERVICES REP

PATIENT SERVICES REP

Patient Service Rep, Full-Time, EMG Contact Center

Patient Access Coordinator II / Registration - AHN Fed North - Full Time / Rotational Shift