regulatory specialist ii

State of Florida

<div><p>Requisition No: 874124</p>
<p>
Agency: Department of Health</p>
<p>
Working Title: REGULATORY SPECIALIST II - 64085706</p>
<p>
 Pay Plan: Career Service</p>
<p>
Position Number: 64085706</p>
<p>
Salary: $34,760.00 - $35,000.00</p>
<p>
Posting Closing Date: 04/23/2026</p>
<p><b>
Total Compensation Estimator </b><b>Tool</b></p><div>
Department of Health</div>
<div>
Division of Medical Quality Assurance</div>
<div>
Bureau of Enforcement</div>
<div>
Investigative Services Unit &ndash; Tampa Field Office</div>
<div><b>
Open Competitive Opportunity</b></div>
<div>
Pending Reclassification</div><br>
<div></div>
<p><b>
Your Specific Responsibilities:</b></p>
<div>
Incumbent is responsible for assisting the office manager in the coordination of administrative tasks and/or assignments which are complex in nature. Work involves the performance of administrative activities, which involve independently planning administrative objectives and priorities.</div>
<ul>
<li>Monitor and perform accurate indexing, scanning and quality control of investigative documents and case files.</li>
<li>Review case preparation and processing, including the compilation of investigative documents into a final investigative report template.</li>
<li>Ensure deadlines are met and cases are processed in accordance with internal timeframes.</li>
<li>Monitor and perform data entry to ensure up-to-date records regarding investigations, inspections, Daily Activity Reports, training logs and other activities of the field office.</li>
<li>Assigned Purchasing Card responsibilities.</li>
<li>Act in the capacity of procurement liaison.
</li><li>Responsible for procurement preparation and approval.</li>
<li>Track purchase orders and invoices to ensure timely submission to Finance &amp; Accounting and ensure invoices are correct prior to submission.
</li><li>Maintain purchase orders, invoices and billings, reimbursements request and travel vouchers.</li>
<li>Responsible for completing the monthly Reconciliation Report, monitoring encumbrance reports and verification of orders.
</li><li>Assist with training and orient administrative support staff and investigative staff with paperwork for employment.</li>
<li>Act as the property delegate, ensuring accurate records are maintained.</li>
<li>Responsible for surplus equipment processing and handling incoming new equipment.</li>
<li>Oversee all supplies, furniture, and equipment, including computer needs, equipment repairs, forms management and implementation, maintains an adequate inventory of forms and office supplies.</li>
<li>Compile statistics and produce reports required by Headquarters.</li>
<li>Respond verbally to complaints and inquiries from consumers and licensees and prepares correspondence regarding investigative cases.</li>
<li>Perform other duties as required.</li></ul><br>
<div></div>
<div><b>
Required Knowledge, Skills, and Abilities:</b></div>
<div>
Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer data bases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of laws, legal codes, court procedures and government rules &amp; regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents; communicating effectively with others in writing; talking to others to effectively convey information; ability to establish and maintain effective working relationships with others; ability to plan, organize and prioritize work assignments; ability to work independently; knowledge of office procedures and practices; ability to prepare correspondence and administrative reports; entering, transcribing, recording, storing, or maintaining information in either written form or electronically; ability to collect, evaluate and analyze data relating to administrative functions such as accounting, personnel, purchasing or report writing; ability to maintain a high degree of accuracy and close attention to detail; ability to maintain strict confidentiality.</div><br>
<div>
</div><p><b>Minimum Qualifications:</b></p>
<ul>
<li>One (1) year of professional experience to include reviewing or auditing documents for specific criteria; applying applicable laws, rules, regulations, policies, and procedures; researching and gathering data; preparing reports and correspondence; answering phones; and scheduling meetings.</li>
<li>Must be physically present in the office to effectively perform job duties and responsibilities.</li></ul><br>
<div></div>
<div><b>
Preferred Qualifications:
</b></div><ul><li>High School Diploma or equivalent</li></ul><br>
<div></div>
<div><b>
Additional Requirement:</b></div>
<ul>
<li>Must have a valid driver's license, satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment.</li></ul><br>
<div></div>
<div><b>
Where You Will Work:</b></div>
<div>
Office location &ndash; Tampa, FL</div>
<div>
Main counties served by office &ndash; Hernando, Hillsborough, Pasco, and Polk</div><br>
<div></div>
<div><b>
Florida Department of Health Mission, Vision, and Values:
</b></div><div>Mission:</div>
<div>
To protect, promote &amp; improve the health of all people in Florida through integrated state, county &amp; community efforts.</div>
<div>
Vision:</div>
<div>
To be the <i>Healthiest </i>State in the Nation.</div>
<div>
Values:</div>
<div><b>
I </b>nnovation: We search for creative solutions and manage resources wisely.</div>
<div><b>
C</b> ollaboration: We use teamwork to achieve common goals &amp; solve problems.</div>
<div><b>
A</b> ccountability: We perform with integrity &amp; respect.</div>
<div><b>
R</b> esponsiveness: We achieve our mission by serving our customers &amp; engaging our partners.</div>
<div><b>
E</b> xcellence: We promote quality outcomes through learning &amp; continuous performance improvement.</div><br>
<div></div>
<div><b>
The Benefits of Working for the State of Florida:</b></div>
<div>
Working for the State of Florida is more than a paycheck. The State&rsquo;s total compensation package for employees features a highly competitive set of employee benefits including:</div>
<ul>
<li>Annual and Sick Leave benefits</li>
<li>Nine paid holidays and one Personal Holiday each year</li>
<li>State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options</li>
<li>Retirement plan options, including employer contributions (for more information, please click www.myfrs.com)</li>
</ul><ul><li>Flexible Spending Accounts</li>
<li>Tuition waivers</li>
<li>And more!</li></ul><br>
<div></div>
<div>
For a complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.</div><br>
<div></div>
<div><b>
Please be advised:</b></div><br>
<div></div>
<div>
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.</div><br>
<div>
</div><p>This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.</p><br>
<div>
</div><div>Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov</div><br>
<div></div>
<div>
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.</div><br>
<div></div>
<div>
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.<br>
</div><div></div><div>Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.</div><br>
<div></div>
<div>
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.</div><br>
<div></div>
<div>
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.</div><br>
<div></div>
<div>
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</div><br>
<div></div>
<div>
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</div><br>
<div></div>
<div>
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.<br>
</div><div></div><p>Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p><b>
VETERANS&rsquo; PREFERENCE. </b>Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</p></div>

REGULATORY SPECIALIST II

FIRST ACCEPTANCE INSURANCE

<div><p><b>Auto Liability Specialist II</b></p><br>
<p>
</p><p>This Auto Liability Specialist II position reports into either Tampa, FL or Nashville, TN, with the potential to work remotely full time. As an <b>Auto Liability Specialist II</b>, you will be responsible for the investigation, evaluation, negotiation, disposition, and settlement of Auto Liability claims to determine coverage and legal liability and resolve damages. Assigned claims may involve Single-vehicle or multiple-vehicle losses, uninsured/underinsured PD motorist claims, and complex coverage issues requiring direct involvement in property damage claim handling with minimal supervision. Exceptional evaluation and judgment skills are required to develop all potential exposures in the file and to properly set expense and indemnity reserves. Protecting our Insured and the Company&rsquo;s financial exposures is critical.</p>
<p><b>
Essential Job Functions</b></p>
<ul>
<li>Plan and conduct investigations (including but not limited to interviewing parties involved, collecting and evaluating documentation and securing evidence and protecting the chain-of-custody, determining inspection needs, ordering police reports, scene investigation, taking witness statements, reviewing material damage photos, etc.) to analyze coverage, determine liability, compensability, and extent of damages</li>
<li>Assume responsibility for property damage claims, including attorney-represented and non-represented parties, for both first- and third-party claimants</li>
<li>Demonstrates high investigation, analysis, evaluation, and negotiation skills. This includes accurately reviewing and interpreting auto policy provisions to resolve complex coverage investigations appropriately.</li>
<li>Adherence to proper procedures related to the inspection and evaluation of property damage claims and the ability to make recommendations for the disposition of claims beyond an individual&rsquo;s settlement authority</li>
<li>Evaluate policy coverage contact insureds, claimants, attorneys, and body shops while determining and establishing reserve requirements</li>
<li>Compile information for decision-making with a discussion of the claims committee where appropriate</li>
<li>Respond timely and appropriately to all settlement demands</li>
<li>Keep internal and external customers advised of file status and other matters, as required</li>
<li>Evaluate claims for potential fraud and work with Special Investigations Unit, as required</li>
<li>Assess actual damages associated with claims and conduct negotiations to settle claims</li>
<li>Determine if subrogation exists and take steps necessary to initiate recovery efforts</li>
<li>Performs other duties as assigned</li>
</ul>
<p><b>Desired Qualifications</b></p>
<ul>
<li>Possesses strong customer service skills and behaviors</li>
<li>Makes decisions in an informed, confident, and timely manner</li>
<li>Possesses strong organizational and time management skills</li>
<li>Ability to negotiate skillfully in difficult situations with both internal and external groups</li>
<li>Demonstrates strong written and verbal communication skills, promotes and facilitates free and open communication</li>
<li>Thinks critically and anticipates, recognizes, identifies, and develops solutions to problems promptly</li>
<li>Easily adapts to new or different changing situations, requirements, or priorities</li>
<li>Cultivates an environment of teamwork and collaboration</li>
<li>Must have or secure and maintain appropriate state adjuster license(s) and continuing education credits</li>
</ul><ul><li>Minimum of two (2) years of property claims handling experience</li>
</ul><ul><li>High school diploma or equivalent</li>
<li>College Degree preferred or equivalent experience</li>
</ul>
<p><b>PHYSICAL DEMANDS:</b></p>
<p>
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.</p>
<p>
While performing the duties of this job, the employee is regularly required to do manual tasks, which may include using hands to finger and handling controls. Tasks may also require the ability to talk or hear. The employee will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. The employee must frequently lift and/or move up to ten pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Other abilities include breathing, protecting oneself, and possessing the capacity to learn, concentrate, think, and read. Oftentimes, the employee communicates and interacts with others while working.</p>
<p><b><i>
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed represent the required knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.</i></b></p>
<p><b><i>
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.</i></b></p>
<p>
#LI-REMOTE</p></div>

Auto Liability Specialist II

<div><p>Requisition No: 874256</p>
<p>
Agency: Department of Health</p>
<p>
Working Title: INVESTIGATION SPECIALIST II - 64085714</p>
<p>
 Pay Plan: Career Service</p>
<p>
Position Number: 64085714</p>
<p>
Salary: $38,264.07 - $39,264.07</p>
<p>
Posting Closing Date: 04/24/2026</p>
<p><b>
Total Compensation Estimator </b><b>Tool</b></p><div>
Department of Health</div>
<div>
Division of Medical Quality Assurance</div>
<div>
Bureau of Enforcement</div>
<div>
Investitive Services Unit &ndash; Tampa Field Office</div>
<div>
**<b>Open Competitive Opportunity</b></div><br>
<div></div>
<div><b>
Your Specific Responsibilities:</b></div>
<p>
The investigator conducts priority and routine investigations, audits and inspections relating to violation of Florida Statutes and rules governed by the Agency. The investigator must provide investigative results through the collection of evidence and preparation of quality investigative reports.</p>
<ul>
<li>Investigate complaints of alleged violations of Florida Statutes and Board Rules involving professions under the jurisdiction of the Department.
</li><li>Investigations include interviewing source, subject, and appropriate witnesses.
</li><li>Review court records and other essential documents, conducts audits and inspections, prepares, and serves subpoenas, administrative complaints, notices to cease and desist and issues citations.</li>
<li>Prepare comprehensive chronological reports of final, supplemental and probation reports within the guidelines of ISU&rsquo;s quality control matrix. Reports include synopsis of findings, table of contents, comprehensive details of investigation and sequential arrangement of evidentiary exhibits.
</li><li>Serve as field training officer when necessary.</li>
<li>Conduct supplemental and probation investigations including coordination with impairment program staff.
</li><li>Enforce terms of Disciplinary Enforcement Requests and cooperates with Board staff members.</li>
<li>Engage in proactive enforcement programs individually and in cooperation with other government agencies.</li>
<li>Demonstrate good public relations with local authorities and professional organizations through personal contact and public speaking engagements.
</li><li>Provide information to consumers regarding licensure and possible violations of laws and rules regulating professions under the Department&rsquo;s jurisdiction. Provide referral information.
</li><li>Testify and/or present evidence at administrative hearings, depositions, or trials.</li>
<li>Perform other duties as required.</li></ul><br>
<div></div>
<div><b>
Required Knowledge, Skills, and Abilities:</b></div>
<div>
Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer data bases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of laws, legal codes, court procedures and government rules &amp; regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents; communicating effectively with others verbally and in writing; talking to others to effectively convey information; ability to establish and maintain effective working relationships with others; listening to what other people are saying and asking questions as appropriate; conduct fact-finding research; knowledge of the methods of data collection and analysis; organize data into logical format for presentation in reports, documents and other written materials; knowing how to find information and identifying essential information; finding ways to structure or classify multiple pieces of information; write detailed narrative investigative reports; ability to plan, organize and prioritize work assignments; ability to work independently; investigating and researching; inspecting and evaluating the quality of products; ability to maintain a high degree of accuracy and close attention to detail; effectively manage time; make sound judgements; ability to maintain strict confidentiality.</div><br>
<div></div>
<p><b>
Minimum Qualifications:</b></p>
<ul>
<li>One (1) year of investigative experience;
</li><li>Four (4) years of professional experience from one or more of the following fields: investigative, law enforcement, working in the juvenile or adult criminal justice system, regulatory inspections, regulatory compliance, resource protection, affirmative action, equal employment opportunity, regulatory work as a paraprofessional or higher, claims adjusting, auditing, financial examining, land appraisal work, land use planning or consulting, social work, human relations, personnel, or working as a licensed healthcare professional regulated by the Division of Medical Quality Assurance.
</li><li>Must be physically present in the office to effectively perform job duties and responsibilities.</li></ul><br>
<div></div>
<div><b>
Preferred Qualifications:
</b></div><ul><li>Bachelor&rsquo;s degree from an accredited college or university in a related field of study</li>
<li>Professional experience as described above can substitute on a year-for-year basis for the required college education.</li><br>
</ul>
<div></div><div><b>Additional Requirement:</b></div>
<ul>
<li>Must have a valid driver license, satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment.</li></ul><br>
<div></div>
<div><b>
Where You Will Work:</b></div>
<div>
Office location &ndash; Tampa, FL</div>
<div>
Main counties served by office &ndash; Hernando, Hillsborough, Pasco and Polk.</div><br>
<div></div>
<div><b>
Florida Department of Health Mission, Vision, and Values:
</b></div><div>Mission:</div>
<div>
To protect, promote &amp; improve the health of all people in Florida through integrated state, county &amp; community efforts.</div>
<div>
Vision:</div>
<div>
To be the <i>Healthiest </i>State in the Nation.</div>
<div>
Values:</div>
<div><b>
I </b>nnovation: We search for creative solutions and manage resources wisely.</div>
<div><b>
C</b> ollaboration: We use teamwork to achieve common goals &amp; solve problems.</div>
<div><b>
A</b> ccountability: We perform with integrity &amp; respect.</div>
<div><b>
R</b> esponsiveness: We achieve our mission by serving our customers &amp; engaging our partners.</div>
<div><b>
E</b> xcellence: We promote quality outcomes through learning &amp; continuous performance improvement.</div><br>
<div></div>
<div><b>
The Benefits of Working for the State of Florida:</b></div>
<div>
Working for the State of Florida is more than a paycheck. The State&rsquo;s total compensation package for employees features a highly competitive set of employee benefits including:</div>
<ul>
<li>Annual and Sick Leave benefits</li>
<li>Nine paid holidays and one Personal Holiday each year</li>
<li>State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options</li>
<li>Retirement plan options, including employer contributions (for more information, please click www.myfrs.com)</li>
</ul><ul><li>Flexible Spending Accounts</li>
<li>Tuition waivers</li>
<li>And more!</li></ul><br>
<div></div>
<div>
For a complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.</div><br>
<div></div>
<div><b>
Please be advised:</b></div><br>
<div></div>
<div>
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.</div><br>
<div>
</div><p>This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.</p><br>
<div>
</div><div>Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov</div><br>
<div></div>
<div>
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.</div><br>
<div></div>
<div>
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.<br>
</div><div></div><div>Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.</div><br>
<div></div>
<div>
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.</div><br>
<div></div>
<div>
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.</div><br>
<div></div>
<div>
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</div><br>
<div></div>
<div>
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</div><br>
<div></div>
<div>
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
</div><p>Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.</p>
<p>
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.</p>
<p><b>
VETERANS&rsquo; PREFERENCE. </b>Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans&rsquo; Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans&rsquo; Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans&rsquo; Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.</p></div>

INVESTIGATION SPECIALIST II

McKibbon Hospitality

<div><p><b>What Makes a McKibbon Benefits Specialist?</b></p><p></p><p><br>
The Benefits Specialist is responsible for administering and supporting the organization&rsquo;s employee benefits programs, ensuring accurate enrollment, regulatory compliance, and a positive employee experience. This role serves as a key point of contact for benefits questions and works closely with HR, payroll, and external vendors, including the company's benefits broker. The Benefits Specialist will embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.</p><p></p><p><b><br>
Key Responsibilities</b></p><ul><li>
Administer employee benefits programs, including health, dental, vision, HSA, life, disability, and wellness plans.</li><li>
Coordinate benefits enrollment for new hires, life events, and annual open enrollment.</li><li>
Maintain accurate benefits records in HRIS and ensure data integrity.</li><li>
Assist vendors with setup and ongoing maintenance of EDI file feeds.</li><li>
Respond to employee inquiries regarding coverage, claims, eligibility, EOIs, and plan options.</li><li>
Assist with benefits communications, education materials, and informational sessions companywide.</li><li>
Reconcile benefits invoices and prepare monthly allocated billing reports for the Accounting department.</li><li>
Ensure ongoing compliance with applicable laws and regulations (e.g., ACA, COBRA, FMLA, HIPAA).</li><li>
Support audits, reporting, and documentation for benefits programs.</li><li>
Liaise with benefits brokers, carriers, and third-party administrators.</li><li>
Identify opportunities to improve benefits processes and employee understanding.</li></ul><p></p><p><b><br>
Qualifications</b></p><ul><li>
Associate or bachelor's degree in human resources, business administration, or related field preferred.</li><li>
1&ndash;3 years of HR or benefits administration experience preferred.</li><li>
Knowledge of employee benefits practices and applicable regulations.</li><li>
Strong attention to detail and organizational skills.</li><li>
Excellent communication and customer service abilities.</li><li>
Proficiency with HRIS systems and Microsoft Office (Excel, Word, Outlook). Paylocity experience is a plus, but not required</li></ul><p></p><p><b><br>
Key Responsibilities</b></p><ul><li>
Administer employee benefits programs including health, dental, vision, life, disability, retirement, and wellness plans</li><li>
Coordinate benefits enrollment for new hires, life events, and annual open enrollment</li><li>
Maintain accurate benefits records in HRIS and ensure data integrity</li><li>
Respond to employee inquiries regarding coverage, claims, eligibility, and plan options</li><li>
Assist with benefits communications, education materials, and informational sessions</li><li>
Reconcile benefits invoices and coordinate with payroll for deductions</li><li>
Ensure compliance with applicable laws and regulations (e.g., ACA, COBRA, FMLA, HIPAA)</li><li>
Support audits, reporting, and documentation for benefits programs</li><li>
Liaise with benefits brokers, carriers, and third-party administrators</li><li>
Identify opportunities to improve benefits processes and employee understanding</li></ul><p></p><p><b><br>
Qualifications</b></p><ul><li>
Associate&rsquo;s or Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field preferred</li><li>
1&ndash;3 years of HR or benefits administration experience preferred</li><li>
Knowledge of employee benefits practices and applicable regulations</li><li>
Strong attention to detail and organizational skills</li><li>
Excellent communication and customer service abilities</li><li>
Proficiency with HRIS systems and Microsoft Office (Excel, Word, Outlook) Paylocity experience a plus but not required</li></ul><p></p><p><br>
Perks &amp; Benefits Beyond the Basics:</p><p></p><p>
We know that hospitality starts from within, and that&rsquo;s why we value the employee experience as much as we value our guests&rsquo; experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that&rsquo;s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:</p><p></p><p><br>
Benefits: Full Time Associates:
</p><ul><li><p>Comprehensive benefits package including medical, dental, and vision</p></li><li><p>
Life insurance</p></li><li><p>
Pet Insurance</p></li><li><p>
Short and long-term disability</p></li><li><p>
Paid time off and holidays</p></li><li><p>
Tuition assistance</p></li></ul><p></p><p><br>
Financial &amp; Occupational Wellness: All Associates</p><ul><li><p>
Competitive Compensation with incentives <i>(incentives vary by position)</i></p></li><li><p>
401K Savings Plan, 50% matching up to 10% of compensation</p></li><li><p>
Associate referral program</p></li><li><p>
Brand and company training classes, workshops and conferences for career growth and development <i>(varies by position)</i></p></li></ul><p></p><p>
Personal Wellness: All Associates</p><ul><li><p>
Fundraising matching funds program</p></li><li><p>
Team volunteer opportunities</p></li><li><p>
24/7 chaplain services</p></li><li><p>
Exclusive hotel rate discounts</p></li></ul><p></p><p><i>
Any state specific holiday, vacation or benefit requirements will apply.</i></p><p></p><p><i>
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.</i></p></div><p></p>

Benefits Specialist

AdventHealth

<div>
 <strong>
  Our Promise To You
  <br/>
  <br/>
 </strong>
 Joining AdventHealth is about being part of something bigger. It&rsquo;s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that
 <strong>
  together
 </strong>
 we are even better.
 <br/>
 <br/>
 <strong>
  All the benefits and perks you need for you and your family:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
  </li>
  <li>
   Paid Time Off from Day One
  </li>
  <li>
   403-B Retirement Plan
  </li>
  <li>
   4 Weeks 100% Paid Parental Leave
  </li>
  <li>
   Career Development
  </li>
  <li>
   Whole Person Well-being Resources
  </li>
  <li>
   Mental Health Resources and Support
  </li>
  <li>
   Pet Benefits
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full time
 <br/>
 <br/>
 <strong>
  Shift
  <br/>
  <br/>
 </strong>
 Day (United States of America)
 <br/>
 <br/>
 <strong>
  Address
  <br/>
  <br/>
 </strong>
 3100 E FLETCHER AVE
 <br/>
 <br/>
 <strong>
  City
  <br/>
  <br/>
 </strong>
 TAMPA
 <br/>
 <br/>
 <strong>
  State
  <br/>
  <br/>
 </strong>
 Florida
 <br/>
 <br/>
 <strong>
  Postal Code
  <br/>
  <br/>
 </strong>
 33613
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Maintains proficiency in all Tech IV functions and provides coverage in any core or advanced pharmacy practice areas as needed to address staff shortages, support program and service performance, and assure achievement of strategic goals across patient care areas serviced by the pharmacy team. Other duties as assigned. Executes expert-level pharmacy technician duties with mastery across all core and advanced workflows. Serves as the recognized subject matter expert in a designated specialty area, such as ADC systems, cleanroom/compounding, diversion prevention, informatics, investigational drugs, or medication history, based on organizational need and individual expertise. Resolves complex issues and provides technical support related to the specialty area. Collaborates with internal and external stakeholders to ensure system functionality and process integrity. Develops and enforces protocols and work process to ensure accuracy, safety, and quality in defined specialty area. Provides real-time feedback and guidance to team members. Coordinates continuity and standardization of specialty program and monitors performance across teams, shifts, and pharmacy practice areas. Acts as a specialty liaison across the technician team, clinical team, and pharmacy leadership. Communicates operational needs, escalates issues, and supports departmental goals. Manages daily operations and leads projects within the specialty area. Develops and refines workflows, protocols, and training materials to support excellence in specialized practice. Ensures adherence to regulatory standards, institutional policies, and best practices within the specialty area. Participates in audits, documentation, and continuous quality improvement. Monitors and evaluates specialty area system performance and integrity to detect and mitigate service failures impacting medication safety. Works closely with pharmacy leadership, clinical teams, IT, compliance, and other departments to support cross-functional initiatives and ensure alignment with organizational goals. Enlists collaborative support from Lead Pharmacy Technician as needed to improve or advance targeted specialty pharmacy services. Utilizes data and reporting tools to monitor performance, identify trends, and support decision-making within the specialty area. Contributes to strategic planning and innovation. Contributes to the advancement of pharmacy technician practice by modeling excellence in specialized care and supporting professional development. Develops and delivers training for pharmacy and clinical staff related to the specialty area and assists with determining competency or formal performance assessments. Supports onboarding and competency validation for technicians working in or rotating through the specialty. Designs enterprise-level projects, system upgrades, and service expansion efforts related to the specialty. Shares expertise across campuses and supports standardization. Represents pharmacy in committees, shared governance, and enterprise initiatives. Champions innovation and continuous professional growth. Participates in research or innovation efforts. Automated Dispensing Cabinet (ADC) Specialist &ndash; Provides expert-level support for ADC systems, including cabinet maintenance, user access, formulary updates, issue resolution, and system optimization projects. Leads ADC-related training for pharmacy and clinical staff and supports cross-campus ADC initiatives and system upgrades. Cleanroom/Compounding Specialist &ndash; Maintains cleanroom integrity, prepares complex sterile or hazardous products, performs routine environmental and media fill testing, and leads compounding protocol optimization. Supports USP , , and  compliance and assists in staff onboarding and competency assessment related to cleanroom practices. Diversion Prevention Analyst &ndash; Supports diversion prevention initiatives by reviewing medication transactions, conducting discrepancy investigations, and performing trend analyses across controlled substance records. Collaborates with supervisors, medical staff, nursing leadership, compliance, and clinical departments to investigate and mitigate suspected diversion activity, and maintain adherence to DEA and State Board of Pharmacy regulations. Informatics Specialist &ndash; Performs data extraction, analysis, and reporting through platforms such as inventory management and EMR systems, warehouse logistics tools, dispensing cabinets, and RFID technologies. Supports pharmacy technology optimization, training, system maintenance, investigation-related reporting, and workflows using supply chain initiatives. Investigational Drug Specialist &ndash; Manages the clinical investigational drug inventory, both physical and within investigational drug software. Documents research staff onboarding, tracks drug preparation and storage, supports investigational protocol activities, and participates in site initiation visits and monitoring follow-ups. Medication History Specialist &ndash; Completes accurate medication histories in alignment with best practices, supporting the pharmacist-led medication reconciliation process. Triages medication history workload across multiple campuses or units and trains staff in standardized history collection practices and tools.
 <br/>
 <br/>
 <strong>
  Knowledge, Skills, And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong verbal and written communication, organizational, problem&hyphen;solving, and customer service skills [Required]
  </li>
  <li>
   Flexibility and willingness to adapt to changes as necessary [Required]
  </li>
  <li>
   Ability to interact constructively with supervisors, peers, and external customers [Required]
  </li>
  <li>
   Ability to follow direction from formal management personnel and work well under direct supervision of a pharmacist [Required]
  </li>
  <li>
   Ability to identify, follow up, and resolve discrepancies [Required]
  </li>
  <li>
   Ability to identify, resolve, and mitigate pharmacy operational or program issues within the scope of their specialty [Required]
  </li>
  <li>
   Ability to keep accurate and complete records [Required]
  </li>
  <li>
   Knowledge of medical terminology [Required]
  </li>
  <li>
   Ability to teach pharmacy technician students, if applicable [Required]
  </li>
  <li>
   Proficiency in hospital computer system technology and automation [Required]
  </li>
  <li>
   Initiative to keep abreast of and communicate developments in the provision of pharmacy services [Required]
  </li>
  <li>
   Basic project management skills [Required]
  </li>
  <li>
   Must be able to read, write and speak conversational English [Required]
  </li>
  <li>
   Basic computer skills and knowledge of Microsoft Office [Required]
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School Grad or Equiv [Required]
  </li>
  <li>
   Associate's [Preferred]
  </li>
  <li>
   Technical/Vocational School [Preferred]
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Field Of Study
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Completion of a pharmacy technician training program [Preferred]
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years contemporary hospital pharmacy experience with noted experience in targeted specialty pharmacy practice. [Required]
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Additional licensure or certification requirements may apply depending on the specific unit or state in which this position is located. Please consult the relevant credential grid for detailed information regarding these requirements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Licenses And Certifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Registered Pharmacy Technician (RPhT) [Required]
  </li>
  <li>
   NHA Certified Pharmacy Technician (CPhT) [Required] OR PTCB Certified Pharmacy Technician (CPhT) [Required]
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements:
 </strong>
 <em>
  (Please click the link below to view work requirements)
  <br/>
  <br/>
 </em>
 Physical Requirements - https://tinyurl.com/msy4mja2
 <br/>
 <br/>
 <strong>
  Pay Range
  <br/>
  <br/>
 </strong>
 $20.38 - $32.60
 <br/>
 <br/>
 <em>
  This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
 </em>
</div>


Pharmacy Technician Specialist - ED Medication History

Tampa General Hospital

<div><div><b>Pharmacy Billing Specialist - Outpatient Specialty</b> <b>-</b> <b>(</b><b>260001CE</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><p><br>
The Pharmacy Billing Specialist handles all medication billing functions within Pharmacy Services. Responsibilities include verifying insurance eligibility, facilitating prior authorizations, and collaborating with third-party payers and clinical offices. The specialist works with patients and providers to ensure access to medications and assists with denial appeals and financial assistance through funding sources. Additionally, the role involves auditing hospital pharmacy billing, resolving claim rejections, and supporting medical bill audits. The specialist performs duties in alignment with TGH&rsquo;s mission, vision, and values.</p><div><br>
</div></div><div><b>
Qualifications</b><div>
</div><ul><li>
Associate's Degree Relevant Field</li><li>
Registered Pharmacy Technician</li><li>
Two (2) years of experience in healthcare, retail, pharmacy, or billing. Experience may be considered in<br>
lieu of degree.</li></ul><div>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> TGH Main Campus 1 Tampa General Circle Tampa 33601</div><div><b>
Eligible for Remote Work</b><b>:</b> Hybrid Remote</div><div><b>
Job</b><b>:</b> Pharmacy</div><div><b>
Organization</b><b>:</b> Florida Health Sciences Center Tampa General Hospital</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Monday, Tuesday, Wednesday, Thursday, Friday</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> Hybrid Remote</div><div><b>
Shift Hours</b><b>:</b> Day shifts 8am to 4:30pm Monday to Friday</div><div><b>
Minimum Salary</b><b>:</b> 43,180.80</div><div><b>
Job Posting</b><b>:</b> Mar 31, 2026, 9:15:20 AM</div></div>

Pharmacy Billing Specialist - Outpatient Specialty

Temp Experts

<div><p><b>IT Support Specialist</b><br>
<b>Tampa, FL (In-Office)</b><br>
<b>Direct Hire</b><br>
<br>
TempExperts is seeking an experienced, full-time <b>IT Support Specialist</b> on behalf of a well-established professional services firm in <b>Tampa, FL</b>. This <b>Direct Hire </b>position is ideal for a proactive, technology-focused, and customer service-oriented IT professional who enjoys providing hands-on support in a fast-paced, in-office environment. The IT Support Specialist will support attorneys and staff by ensuring firm technology systems operate efficiently and issues are resolved promptly.</p><br>
<br>
<p></p>
<b>Position Overview:</b><br>
The IT Support Specialist serves as the primary point of contact for technology support requests, ensuring firm systems operate efficiently and issues are resolved promptly. This role requires a calm, professional, and service-oriented individual who takes ownership of support tickets and provides white-glove assistance to attorneys and staff. As a reliable in-office resource, the specialist plays a critical role in supporting daily operations and maintaining a high standard of service.
<br>
<p></p>
<b>Essential Duties and Responsibilities:</b>
<ul><li>Serve as the primary point of contact for all IT support requests (in-person and remote).
</li><li>Own and manage Tier 1 support tickets from intake through resolution.
</li><li>Troubleshoot and resolve Tier 2 issues, including:
<ul><li>Hardware and workstation setup and support
</li><li>Microsoft 365, Outlook, and Office applications
</li><li>User account management and permissions
</li><li>Basic networking and connectivity issues
</li></ul></li><li>Provide white-glove support to attorneys and staff in a fast-paced environment.
</li><li>Triage and escalate complex issues to senior IT resources when appropriate.
</li><li>Assist with onboarding and offboarding of employees, including device setup and access provisioning.
</li><li>Support conference room technology and day-to-day office IT needs.
</li><li>Maintain accurate documentation of issues, resolutions, and internal processes.
</li><li>Identify recurring technical issues and recommend process or system improvements.
</li></ul>
<br>
<p></p><b>Required Knowledge, Skills, and Abilities</b>
<ul><li>Minimum of 4&ndash;5+ years of hands-on IT support experience in a professional environment.
</li><li>Strong troubleshooting skills across hardware, software, and end-user issues.
</li><li>Experience supporting Microsoft 365 and Windows enterprise environments.
</li><li>Familiarity with structured helpdesk or ticketing systems.
</li><li>Working knowledge of basic networking concepts and infrastructure.
</li><li>Excellent communication skills with a strong customer service mindset.
</li><li>Ability to manage multiple priorities and respond quickly to user needs.
</li><li>Proven reliability, consistency, and professionalism in prior roles.
</li></ul>
<br>
<p></p><b>Preferred Qualifications:</b>
<ul><li>Associate&rsquo;s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
</li><li>Prior experience supporting users in a law firm or professional services environment.
</li><li>Familiarity with legal technology, document management systems, or common legal software applications.
</li></ul>
<br>
<p></p><b>Perks &amp; Benefits:</b>
<ul><li>Competitive compensation.
</li><li>Stable, full-time, in-office role.
</li><li>Professional and collaborative work environment.
</li><li>Opportunity to support attorneys and legal professionals.
</li><li>Exposure to legal technology and enterprise IT systems.
</li><li>Career growth potential within a professional services organization.
</li></ul><i>TempExperts is an Equal Opportunity Employer.</i></div>

IT Support Specialist

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