relations manager

SeneGence

<div><p><b>SUMMARY:</b></p><p>
The Public Relations Manager is responsible for leading SeneGence&rsquo;s global communication strategies and protecting the corporate image. This role bridges the gap between high-level brand strategy and tactical execution, overseeing corporate PR efforts, media relations, and strategic partnerships. The PR Manager serves as a key storyteller for the brand, ensuring that SeneGence&rsquo;s values, mission, and product innovations are consistently highlighted across print, digital, and broadcast media. They work closely with the internal social media team and external agencies to drive brand recognition and support our global network of Independent Distributors.</p><p><b>
DUTIES AND RESPONSIBILITIES:</b></p><p>
Media Relations &amp; Strategy:</p><ul><li>
Develop and implement annual PR strategies, budgets, and resource plans to elevate the SeneGence brand.</li><li>
Serve as the primary point of contact for external PR agencies and publicists to coordinate outreach and publicity efforts.</li><li>
Prepare and coach executives and team members for media appearances and interviews.</li><li>
Manage media pitches, sample mailings, and follow-ups for new product launches and organizational announcements.</li><li>
Oversee PR efforts in international markets, including Canada, Australia, and New Zealand.</li></ul><p>
Content &amp; Communications:</p><ul><li>
Oversee the creation, editing, and distribution of press releases, news summaries, and media kits.</li><li>
Collaborate with the Marketing Communication and Creative teams to ensure all public-facing assets uphold brand standards and messaging.</li><li>
Manage the production of brand content for PR projects, including video and photo shoots for media use.</li><li>
Develop press pitches for Founder-focused news and company initiatives, pitching directly to industry contacts.</li></ul><p>
Brand Partnerships &amp; Activations:</p><ul><li>
Explore, manage, and oversee brand partnerships and sponsorships that align with the SeneGence budget and image.</li><li>
Lead the logistics and support for PR-related brand activations and corporate events.</li><li>
Oversee product gifting programs and the creation of personalized assets (e.g., product postcards) for editors and influencers.</li><li>
Manage the &quot;press hit&quot; pipeline, ensuring graphics are created for social channels and shared with the Distributor Global Group.</li></ul><p>
Reporting &amp; Distributor Support:</p><ul><li>
Maintain a regular report of press and promotional opportunities, tracking ROI and KPIs for the executive team.</li><li>
Provide training and support to Independent Distributors on how to effectively utilize press hits and obtain local media coverage.</li><li>
Perform competitor analysis and monitor industry trends to identify new media opportunities.</li></ul><p><b>
EDUCATION, EXPERIENCE &amp; CERTIFICATIONS:</b></p><ul><li>
Minimum 3-5 years of experience in Public Relations, Communications, or Brand Marketing, preferably within the Beauty or Direct Sales industries.</li><li>
Bachelor&rsquo;s degree in Public Relations, Communications, Journalism, or Marketing</li><li>
Exceptional copywriting, editing, and storytelling abilities. *</li><li>
Strong public speaking and presentation skills.</li><li>
Proven track record of managing external agencies and maintaining editor relationships.</li><li>
Proficiency in monitoring media trends and predicting digital market shifts.</li><li>
Expertise in crisis communication and reputation management.</li></ul><p><b>
PHYSICAL DEMANDS:</b></p><p>
Physical requirements include arm and hand steadiness and finger dexterity enough to use a keyboard and telephone; frequent walking with occasional standing; may be subject to occasional lifting up to 25 pounds and occasional carrying up to fifty (50) pounds; frequent balancing, bending, handling, feeling, and climbing; occasional reaching, kneeling, and twisting; vision, speech, and hearing sufficient to perform the essential tasks.</p><p><b>
WORKING CONDITIONS:</b></p><p>
Working environment is primarily an office environment, subject to irregular hours, including nights, weekends and holidays.</p><p>
SeneGence is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.</p><ul><li><i>A portfolio of relevant work may be requested during the interview process to further assess experience and capabilities. Please ensure any materials shared do not include confidential or proprietary information.</i></li></ul></div>

Public Relations Manager

Power International Holding

<div>
 <p>
  We are seeking an experienced and strategic
  <strong>
   Public Relations Manager
  </strong>
  to lead and manage the organization&rsquo;s external communications, ensuring a strong and positive public image. This role is responsible for shaping perception across media, stakeholders, and the public through clear, consistent, and impactful messaging.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Media Relations
  </strong>
 </p>
 <ul>
  <li>
   Develop and maintain strong relationships with journalists, editors, and media outlets
  </li>
  <li>
   Draft and distribute press releases, media statements, and official announcements
  </li>
  <li>
   Coordinate interviews, press briefings, and media engagements
  </li>
  <li>
   Respond to media inquiries while ensuring accurate and consistent messaging
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Corporate Messaging &amp; Content
  </strong>
 </p>
 <ul>
  <li>
   Create and deliver key messages aligned with company strategy and values
  </li>
  <li>
   Prepare speeches, talking points, Q&amp;A documents, and executive communications
  </li>
  <li>
   Ensure consistency in tone and messaging across all external channels
  </li>
  <li>
   Translate complex business topics into clear, engaging narratives
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Reputation &amp; Brand Management
  </strong>
 </p>
 <ul>
  <li>
   Monitor media coverage and public sentiment
  </li>
  <li>
   Identify potential reputational risks and recommend mitigation strategies
  </li>
  <li>
   Strengthen and protect the organization&rsquo;s brand image
  </li>
  <li>
   Support employer branding initiatives in collaboration with HR and Marketing
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Crisis Communication
  </strong>
 </p>
 <ul>
  <li>
   Support the development and execution of crisis communication plans
  </li>
  <li>
   Draft holding statements and reactive messaging during sensitive situations
  </li>
  <li>
   Work closely with Legal, Leadership, and Corporate Affairs teams
  </li>
  <li>
   Ensure timely, controlled, and aligned communication during crises
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Events &amp; Public Engagement
  </strong>
 </p>
 <ul>
  <li>
   Support press conferences, launches, and corporate events
  </li>
  <li>
   Coordinate media participation and coverage
  </li>
  <li>
   Prepare briefing materials for spokespersons and senior leadership
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Digital &amp; Social PR
  </strong>
 </p>
 <ul>
  <li>
   Collaborate with digital and social media teams to ensure aligned messaging
  </li>
  <li>
   Maintain consistency across traditional and digital platforms
  </li>
  <li>
   Monitor online mentions, trends, and emerging reputational issues
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong writing and editing skills (bilingual English &amp; Arabic preferred)
  </li>
  <li>
   Proven experience in media relations and stakeholder management
  </li>
  <li>
   High level of judgment, discretion, and political awareness
  </li>
  <li>
   Ability to perform under pressure and manage tight deadlines
  </li>
  <li>
   Strong cross-functional collaboration with Leadership, Legal, HR, and Marketing
  </li>
 </ul>
 <p>
 </p>
</div>


Hilton

<div><p>Guest Relations Manager</p><p>
A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.</p><br>
<p><br>
<b>What will I be doing?</b></p><br>
<p>As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p>
<ul><li>Meet, greet and direct Guests who enter the lobby area</li>
<li>Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li>
<li>Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li>
<li>Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations</li>
<li>Manage, record and resolve promptly Guest or customer complaints</li>
<li>Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge</li>
<li>Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li>
<li>Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest</li>
<li>Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget</li>
<li>Maintain good communication and work relationships in all hotel areas</li>
<li>Maintain staffing levels to meet business demands</li>
<li>Attend all Reception meetings and Executive Lounge Meetings</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Assist with other departments, as necessary</li>
</ul><b>What are we looking for?</b><p><br>
Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul>
<li>Previous managerial experience in a customer service function</li>
<li>An ability to listen and respond to demanding Guest needs</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a variety of different work situations</li></ul>
<p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul>
<li>Previous experience in a customer service function or a similar role</li>
<li>A passion for delivering an exceptional level of Guest service</li>
<li>High level of IT proficiency</li></ul><br>
<b>
What will it be like to work for Hilton?</b><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Guest Relations Manager

Michigan State University

<div></div><div><div><div><div><div><ul><li>Grand Rapids, Michigan, United States
</li> </ul></div><div></div><div><ul><li>Chm West Michigan 10022803
</li> </ul></div><div></div><div><ul><li>Area of Interest: Administrative/Business/Professional
</li> <div></div><li>Area of Interest: PR/Media/Graphics/Comm/Fund Raising
</li> <div></div><li>Full Time/Part Time: Full Time (90-100%)</li></ul><div></div><div><div><b><br>
</b></div>
 </div></div><div></div><div><ul><li>Support Staff
</li> </ul></div><div></div><div><ul><li>Opening on: Mar 18 2026
</li> <div></div><li>Closing at: Mar 31 2026 - 23:55 EDT
</li> </ul></div><div></div><div><ul><li>14
</li> </ul></div><div></div><div><ul><li>Salary Commensurate with Experience
</li> </ul></div><div></div><div><ul><li>College Of Human Medicine
</li> <div></div><li>1117421</li></ul></div></div><div></div><div><div><div><b><br>
</b></div></div><div></div><div><b>
</b></div></div><div><h3 class="jobSectionHeader"><b>Position Summary</b></h3>
<p>
Based in the Secchia Center in Grand Rapids and representing the Advancement Office in the College of Human Medicine, this position will be responsible for oversight of Advancement Operations including management of the Assistant Director of Alumni Relations, Assistant Director of Stewardship, and Development Assistant. This position will serve as a project manager for annual giving, alumni relations, donor relations, marketing/communications and manage development support for Senior Director and Development Officers.</p><br>
<p></p>
<p><b>
Operations Management (40%)</b></p>
<ul>
<li>Oversee fund administration and compliance; work with college and department fiscal officers to ensure endowment and expendable fund compliance and spending.</li>
<li>Implement a process and policy for scholarship awarding accuracy and compliance.</li>
<li>Advancement team support for LCME accreditation requirements.</li>
<li>Lead data management and coordinate efforts with University Advancement to ensure consistent and accurate reporting.</li>
<li>Manage operations team: Assistant Director of Alumni Relations, Assistant Director of Stewardship, and Development Assistant.</li>
<li>Manage department budgets.</li>
</ul>
<p><b>Alumni Relations, Communications, and Event Management (30%)</b></p>
<ul>
<li>Develop strategy, metrics and standards for alumni relations program.</li>
<li>Project manager for alumni and donor communications pieces.</li>
<li>Manage support for development officers in developing proposals and outsource support as necessary to include research, writing, and production of communications pieces.</li>
<li>Coordinate and implement process for faculty involvement in alumni and donor communications, solicitations, and stewardship.</li>
<li>Advancement team lead with college and department communications.</li>
<li>Oversee annual giving initiatives and fundraising campaigns.</li>
<li>Manage event strategy to help build the pipeline of alumni, current and future donors.</li>
</ul>
<p><b>Stewardship and Donor Relations (20%)</b></p>
<ul>
<li>Oversee comprehensive donor relations program to steward all levels of donors from annual giving through principal giving.</li>
<li>Supervise Assistant Director of Stewardship gathering of accurate data to inform college&rsquo;s stewardship efforts.</li>
<li>Collaborate with University Advancement on donor stewardship partnership opportunities and support.</li>
</ul>
<p><b>Campaign Communications, Reporting, and Volunteer Management (10%)</b></p>
<ul>
<li>Coordinate with university advancement on campaign reporting.</li>
<li>Develop CHM campaign collateral.</li>
<li>Support for CHM campaign volunteer management and events.</li>
</ul><h3 class="jobSectionHeader"><b>Minimum Requirements</b></h3>
<p>
Knowledge equivalent to that which normally would be acquired by completing a four-year degree program in journalism, English, Communications, Business, Liberal Arts, or related field; five to eight years of related and progressively more responsible or expansive work experience in advancement operations, alumni relations, donor relations, stewardship, event management, data management, marketing/communications, or related field; or an equivalent combination of education and experience.</p>
<h3 class="jobSectionHeader"><b>
Desired Qualifications</b></h3>
<p>
5 years in higher education advancement or readily transferable skills and a proven track record of working in a complex environment; management experience; excellent written and verbal communication skills, organizational skills and intellectual curiosity; collaborative team-oriented style. Ability to work with a variety of personality types; experience with all levels of fundraising &ndash; annual giving through principal giving; ability to meet tight deadlines; high level of professionalism, discretion, and sound judgement.</p>
<h3 class="jobSectionHeader"><b>
Equal Employment Opportunity Statement</b></h3>
<p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.</p>
<h3 class="jobSectionHeader"><b>
Required Application Materials</b></h3>
<p>
Resume and Cover Letter</p>
<h3 class="jobSectionHeader"><b>
Work Hours</b></h3>
<p>
STANDARD 8-5</p>
<h3 class="jobSectionHeader"><b>
Website</b></h3>
<p>
https://humanmedicine.msu.edu/</p>
<h3 class="jobSectionHeader"><b>
Remote Work Statement</b></h3>
<p>
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.</p>
<h3 class="jobSectionHeader"><b>
The Bidding Eligibility ends on 03/24/2026 at 11:55 PM</b></h3></div></div></div></div>

Donor Relations Manager

CNH Industrial

<div><div>Job Description
<div><div><div><div>Investor Relations Manager
</div></div></div></div><div><div><div><div>Requisition ID: 3932
</div></div></div></div><div><div><div><div>Job Location: Oak Brook - Illinois - United States
</div></div></div></div><div><div><div><div>Job Family for Posting: Investor Relations
</div></div></div></div><div><div><div><div>Job Type for Job Posting: Full Time</div></div></div></div><p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us
</b></h2></div><div><p>Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
</p><p>From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people &ndash; and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you&rsquo;re in the right place.
</p><p><b>Grow a Career. Build a Future!
</b></p><p>Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can&rsquo;t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Job Purpose
</b></h2></div><div><p>The Investor Relations Manager oversees and directs the organization&rsquo;s investor relations activities, ensuring clear, accurate, and strategic communication between the company and the financial community. Supports fair valuation of the company&rsquo;s securities, helps maintain a stable shareholder base, and strengthens relationships with analysts, investors, and other key stakeholders.<br>
</p><p></p><p>This position is eligible for our <b>hybrid </b>work model working three (3) days on-site in our offices in <b>Oak Brook, IL </b>and two (2) days remote/home office.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Key Responsibilities
</b></h2></div><div><ul><li>Responsible for managing the development and delivery of investor‑facing communications, including earnings materials, investor news releases, fact sheets, and strategic messaging
</li><li>Oversees planning and execution of investor relations events such as earnings calls, investor meetings, shareholder engagements, and conference participation
</li><li>Leads the monitoring, analysis, and presentation of investment community sentiment, analyst reports, industry trends, competitor performance, and investor profiling to senior leadership
</li><li>Builds and maintains strong relationships with analysts, shareholders, portfolio managers, financial media, rating agencies, and other stakeholders to support consistent and informed engagement
</li><li>Ensures compliance with securities laws and disclosure requirements, overseeing the preparation and review of regulated filings such as annual reports, earnings releases, proxy statements, and stock exchange submissions
</li><li>Focuses resources on continuous improvement of investor communications processes, analytical capabilities, and stakeholder engagement strategies; establishes key performance metrics to assess effectiveness
</li><li>Develops risk assessments and communication contingency plans to address market volatility, unexpected events, or shifts in investor sentiment
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience Required
</b></h2></div><div><ul><li>Bachelor's degree in Accounting, Finance, Economics or a relevent discipline
</li><li>8+ years experience in investor relations or related fields
</li>Travel up to 10-25%<br>
<li>
</li></ul><p></p><p>#LI-EF1
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Pay Transparency
</b></h2></div><div><p>The annual salary for this role is USD $105,750.00 - $155,100.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
</p></div></div><div><div><h2 class="jobSectionHeader"><b>What We Offer
</b></h2></div><div><p>We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
</p><p>At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
</p><ul><li><i>Flexible work arrangements
</i></li><li><i>Savings &amp; Retirement benefits
</i></li><li><i>Tuition reimbursement
</i></li><li><i>Parental leave
</i></li><li><i>Adoption assistance
</i></li><li><i>Fertility &amp; Family building support
</i></li><li><i>Employee Assistance Programs
</i></li><li><i>Charitable contribution matching and Volunteer Time Off</i></li></ul></div></div></div></div></div></div></div><div><div><div><div><p><br>
</p><p></p><p>US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal &quot;Know Your Rights&quot; poster here . CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here .<br>
<br>
</p><p>Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.<br>
</p><p></p><p>If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com .</p></div></div></div></div></div></div><p></p>

Investor Relations Manager

BinDawood Holding

<div>
 <p>
  <strong>
   Key Duties &amp; Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement timely and cost effective initiatives to manage visas, passport office related activities and ministry of labor activities ensuring accurate transactions tracking and monitoring.
  </li>
  <li>
   Developing internal and external relationships using formal and informal channels to liaise with appropriate authorities&rsquo; / government bodies or contact persons to resolve any problems or matters concerning the Company, its operations or employees.
  </li>
  <li>
   Acting as the focal point of contact for senior management with regards to government relations.
  </li>
  <li>
   Building a knowledge base in relation to procedures, processes, regulations and provide consultation to internal departments on government processes.
  </li>
  <li>
   Monitoring and reporting any changes in regulation that may impact directly / indirectly the company or the employees participating in planning and executing any measures that should be considered in accordance to the changes to avoid any impact on the business.
  </li>
  <li>
   Managing and monitoring the execution of operational tasks by the Government Relations department including but not limited to MOL, GOSI, Municipality, and Passport office.
  </li>
  <li>
   Manage and oversee governmental entities operations in relation to MOL including but not limited to visa issuance, sponsorship transfer, iqama issuance and renewal, exit-reentry, final exit, information transfer, and absconding.
  </li>
  <li>
   Manage and oversee governmental entities operations in relation to Municipality including but not limited to medical cards issuance, renewal and medical tests in coordination with approved medical facilities.
  </li>
  <li>
   Manage and oversee governmental entities operations in relation to GOSI including but not limited to enrollment, deletion, salary adjustment and updates, and GOSI billing.
  </li>
  <li>
   Manage and oversee the company&rsquo;s expeditors in coordination with related government entities for cases that requires company representation with the related government entity.
  </li>
  <li>
   Responsible for all government portals and acting as the authorized user from the company side.
  </li>
  <li>
   Reporting all required information in relation with government relations.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Specifications
  </strong>
 </p>
 <p>
  <strong>
   Minimum Job Qualifications Requirement (Academic, training, languages, etc.)
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Human Resources from an accredited educational institution or any related field.
  </li>
 </ul>
 <p>
  <strong>
   Minimum Work Experience:
  </strong>
 </p>
 <ul>
  <li>
   Minimum of 7 Years&rsquo; Experience in Human resources including 3 in management position.
  </li>
  <li>
   Proven Track record in government entities liaison in appropriate market for commercial / business operations purposes.
  </li>
 </ul>
 <p>
  <strong>
   Skills &amp; Specifications:
  </strong>
 </p>
 <ul>
  <li>
   High verbal/written communication skills.
  </li>
  <li>
   Mid-level technical background about Retail Industry is preferred.
  </li>
  <li>
   Attention to detail and strong follow-through
  </li>
  <li>
   Critical and strategic thinking
  </li>
  <li>
   Analyzing and interpreting legislation and policy documents
  </li>
 </ul>
 <p>
 </p>
</div>


Government Relations Manager

Marriott International

<div><h4 class="jobSectionHeader"><b>Description</b></h4><p><b>
We are hiring a Guest Relations Manager! Full Time, Starting at $47,000, must have availability to work all shifts.
</b></p><p>We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility &ndash; this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our Guest Relation Managers (or FOMs) advance in a couple years to Assistant General Manager roles!</p><p>
Role Responsibilities:</p><p>
The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow.</p><p>
Essential Job Functions :</p><p>
Guest Service</p><ul><li>
Maintains guest service as the driving philosophy of the hotel.
</li><li>Personally demonstrates a commitment to guest services in responding promptly to guest needs.
</li><li>Is committed to making every guest satisfied.
</li><li>Ensures all hotel staff, including new hires, know all components of guest services and are trained to meet standards.
</li><li>Develops added value customer service programs.
</li><li>Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance.
</li><li>Meets or exceeds hotel guest satisfaction measures.
</li><li>Ensures hotel standards and services contribute to the delivery of consistent guest service.
<p>
Front Desk Management</p>
</li><li>
Acts as manager on duty for hotel and manages front desk operations.
</li><li>Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems.
</li><li>Leads and assists in Revenue Management functions as requested. Actively participates in conference calls with Corporate Management and any calls with brand revenue management centers
</li><li>Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and receivables.
</li><li>Produce accurate financial reports on time.
</li><li>Works with the General Manager and Sales Manager / DOS to generate new business ideas to increase sales, set up rate codes and input rooming lists
<p>
Human Resources</p>
</li><li>
Manages human resources functions, including recruiting, selection, orientation, training, performance planning and evaluation, pay and reward programs to maintain a qualified front desk work force.
</li><li>Maintains a positive, cooperative work environment between staff and management.
</li><li>Emphasizes employee selection, training and development as a way of doing business.
</li><li>Ensures all hotel employees know hotel objectives.
</li><li>Ensures personnel files are accurate and comply with both local and federal laws and regulations.
</li><li>Administers personnel policies fairly and consistently.
</li><li>Resolves employee grievances in a fair and timely manner.
</li><li>Ensures employees understand policies, pay procedures, bonus plans and benefits.
</li><li>Helps develop management talent by acting as a mentor for direct reports.
</li><li>Ensures completion of training objectives and development plans.
</li><li>Monitors and maintains acceptable turnover levels.
<p>
Safety and Security</p>
</li><li>
Knows local health and safety codes and regulations that apply to the hotel.
</li><li>Recognizes and corrects potential safety hazards in the hotel, such as broken doors or railings, fire hazards, etc.
</li><li>Recognizes and corrects potential security problems in the hotel, such as locking doors after hours, etc.
</li><li>Understands and follows policies and procedures for the hotel&rsquo;s key control system and ensures others follow them.
<p>
Operations</p>
</li><li>
Maintains physical product standards by managing preventive maintenance programs and by scheduling deep-cleaning activities.
</li><li>Ensures ongoing staff and employee involvement in preventive maintenance programs. Protects the interests of the hotel during capital projects.
</li><li>Has acceptable property quality audits.
</li><li>Periodically inspect rooms, building exterior, parking lot, etc.
<p>
Here are some reasons our associates like working for us:</p>
<p>
Benefits (Full Time Associates only)</p>
<p>
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training &amp; development and career advancement opportunities.
</p><p>Why Concord?</p>
<p>
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It&rsquo;s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.</p>
<p>
You take pride in your work, the hotel, and your employer to make sure we exceed our guests&rsquo; expectations. If this is you, we want you to contact us... Now!</p>
<p>
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.</p>
<h4 class="jobSectionHeader"><b>
Qualifications</b></h4>
<p>
Starting at $47,000</p>
<h5 class="jobSectionHeader"><b>
Experience</b></h5>
<ul><li><b>Preferred</b><p>
Starting at $47,000</p>
</li>
<li><b>Required</b><p>
Previous hotel front desk or customer service experience is required.
</p></li><li><b>Required</b><p>
Be courteous and respectful to guests, clients, co-workers.</p>
</li>
<li><b>Required</b><p>
Be punctual, reliable and flexible with scheduling according to business needs.</p>
</li>
</ul><p>Equal Opportunity Employer</p>
<p>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></li></ul></div>

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