relations manager

Rashid Deemas Al Suwaidi Advocates and Legal Consultants 

We&rsquo;re Hiring! &ndash; Public Relations ManagerRashid Deemas Al Suwaidi Law Firm is seeking an experienced and dynamic Public Relations Manager to join our growing team in the UAE.Requirements:Minimum 3 years of experience in Public Relations (preferably within the legal or corporate sector)Must have a valid UAE residency visaMust possess a UAE driving licenseFluent in English, with a strong understanding of English law, particularly DIFC regulationsWe are looking for a professional who can represent our firm&rsquo;s image, manage external communications, and strengthen relationships with media and strategic partners.Salary: To be discussed during the interview process.If you meet the above qualifications and are ready to take on an exciting role in a reputable law firm, we&rsquo;d love to hear from you.To apply, please send your CV to: pr@rds-law.aeJob Type: Full-timePay: From AED3,000.00 per month

Public Relations Manager

Grnata Group

<div>
 
 The
 
 Public Relations (PR) Manager
 
 is responsible for developing, executing, and overseeing the organization's comprehensive communication strategy, managing external image, and building strong, positive relationships with media, stakeholders, and the public. This strategic leadership role requires a proactive approach to brand defense, crisis communication, and utilizing market research to inform all public-facing activities.
 
 
 
 
 
 
 <ul>
 <li>
 
 
 Communication Strategy:
 
 Develop and lead the execution of strategic PR and corporate communication plans aligned with the company&rsquo;s business objectives and brand identity.
 
 
 </li>
 <li>
 
 
 Media and Stakeholder Relations:
 
 Cultivate and maintain strong relationships with key media outlets, industry influencers, government entities, and the local community.
 
 
 </li>
 <li>
 
 
 Content and Crisis Management:
 
 Oversee the creation of all public relations materials (press releases, media kits, public statements) and lead effective
 
 crisis communication
 
 responses to protect and preserve the brand reputation.
 
 
 </li>
 <li>
 
 
 Market Analysis &amp; Research:
 
 
 Experienced in preparing feasibility studies, conducting research, and analyzing results
 
 to measure public sentiment, media coverage impact, and overall campaign effectiveness.
 
 
 </li>
 <li>
 
 
 Team Leadership:
 
 Provide high-level guidance, mentorship, and direction to the PR/Communications team, fostering innovation and professional excellence.
 
 
 </li>
 <li>
 
 
 Reporting:
 
 
 Proficiency in writing detailed analytical reports
 
 on PR performance, market perception, and budget utilization for executive management,
 
 in both Arabic and English
 
 .
 
 
 </li>
 <li>
 
 
 Budget and Planning:
 
 Manage the PR budget, resources, and logistics, demonstrating
 
 high-level skills in planning, organization, and leadership
 
 to execute complex campaigns under pressure.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 
 
 Education:
 
 
 University qualification of at least a Bachelor&rsquo;s degree
 
 in Public Relations, Communications, Journalism, or a related field, along with
 
 specialized certifications in the field
 
 (e.g., CIPR, PRSA, or digital communication/social media strategy).
 
 
 </li>
 <li>
 
 
 Professional Experience:
 
 
 
 <ul>
 <li>
 
 
 A minimum of 10 years of experience in management and leadership.
 
 
 
 </li>
 <li>
 
 
 A minimum of 5 years of experience within the Public Relations and Corporate Communications sector itself.
 
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Technical Skills:
 
 
 Full knowledge of all Microsoft Office programs
 
 (Word, Excel, PowerPoint) for reporting and presentations, in addition to experience with
 
 CRM
 
 systems for managing stakeholder relationships and media databases.
 
 
 </li>
 <li>
 
 
 Core Competencies:
 
 Demonstrated ability to exhibit strong
 
 problem-solving
 
 capabilities and the
 
 ability to withstand work pressure
 
 in fast-moving and high-stakes communication environments.
 
 
 </li>
 <li>
 
 
 Strategic Acumen:
 
 Proven capability to link PR activity directly to business goals and utilize research for strategic decision-making.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 
 Competitive salary package.
 
 
 </li>
 <li>
 
 Annual leave and public holidays.
 
 
 </li>
 <li>
 
 Professional development and training opportunities.
 
 
 </li>
 <li>
 
 Career growth within a dynamic and expanding company.
 
 
 </li>
 <li>
 
 Collaborative work environment with a supportive team.
 
 
 </li>
 <li>
 
 Opportunities to work on high-value real estate projects.
 
 
 
 
 
 </li>
 </ul>
</div>

<div>ADP is hiring an Employee Relations Manager. The Associate Relations (Employee Relations) COE is responsible for building a centralized, expert level Associate relations function that establishes a consistent and optimized process for investigating and resolving Associate complaints and conflicts across a broad scope of HR related matters. The function will enable management effectiveness through the execution of proactive associate relations initiatives and interventions.
The Associate Relations Manager is responsible for conducting Associate Relations investigations and inquiries, providing effective people management consultation and guidance, and recommending outcomes to resolve employee relations issues, with a key focus on maintaining a positive employee relations climate. The Employee Relations manager will cover Associates and cases across multiple business units and geographies.
RESPONSIBILITIES:
<ul><li>Interpreting and communicating policies with Associates and managers in the organization.</li>
<li>Investigating, analyzing and making appropriate recommendations regarding complex employee relations issues; exercise influence appropriately.</li>
<li>Work independently to manage designated employee relations case load within established guidelines utilizing sound judgment.</li>
<li>Conduct fair, neutral, timely investigations and provide guidance related to conflict resolution, disciplinary action and/or termination pertaining to, but not limited to:
</li><li><ul><li>Code of Conduct</li>
<li>Conflicts of Interest</li>
<li>Concerns about Management</li>
<li>Compliance Issues</li>
<li>Discrimination</li>
<li>Fraud/Theft</li>
<li>Hostile work environment</li>
<li>Health/safety at work (weapons/threats)</li>
<li>Substance Abuse
</li><li>Retaliation</li>
<li>Unprofessional behavior</li>
<li>Unemployment Hearings</li>
</ul></li><li>Providing guidance to maintain employment law compliance, facilitating employee relations training programs, fact finding and partnering with legal on EEO/suits.</li>
<li>Partner with Legal, Risk, GSO, and HR to manage escalated Associate relations issues; monitor activities and outcomes to ensure fair and consistent application of policy and treatment of Associates.</li>
<li>Protect the balance of interests of both Associates and ADP in accordance with HR policies, laws and regulations.</li>
<li>Contribute to the overall build and execution of the new Associate Relations Center of Excellence</li>
<li>Recommend areas for improvement in delivery of services, technology and process</li>
</ul>QUALIFICATIONS REQUIRED:
<ul><li>The successful candidate will possess a Bachelor's degree or equivalent in education and experience.</li>
<li>5 - 7 years of Employee Relations accountability, specifically with complex investigations.</li>
</ul>PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
<ul><li>Candidate should demonstrate subject matter expertise and working knowledge of workplace regulatory regimes and employment laws.</li>
<li>SPHR and/or dispute resolution certifications are preferred.</li>
<li>Knowledge of local, state and federal regulatory requirements related to employee relations and legal obligations of employer/Associate relations for the region.</li>
<li>Demonstrated expertise with regional (US /Canada or EMEA or LATAM or APAC) employee relations rules and regulations required.</li>
<li>Seasoned and proven skills in managing difficult employee relation situations, Conflict Management, employment law, influence skills.</li>
<li>Excellent listening, questioning and problem solving skills</li>
<li>Detail oriented, strong organizational skills; ability to set priorities for self and work with sense of urgency</li>
<li>Consultative skills; the ability to coach and develop Associates</li>
<li>Acts with objectivity, fairness and impartiality</li>
<li>Exhibits sound judgment, high integrity, and courage</li>
<li>Process and continuous improvement orientation</li>
<li>Interpersonal skills, ability to give and receive constructive feedback, ability to interact and partner with people at all levels including Executives.</li>
<li>Ability to work comfortably across organizational boundaries, and quickly gain the credibility and respect of Associates at multiple levels.</li>
<li>Be highly team-oriented, willing to lead change for the betterment of the function / ADP.</li>
</ul>#LI-KD1
#LI-Hybrid
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

Employee Relations Manager

Hilton

<div>Guest Relations Manager
A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. 
 
What will I be doing? 
As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Meet, greet and direct Guests who enter the lobby area</li>
<li>Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li>
<li>Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li>
<li>Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations</li>
<li>Manage, record and resolve promptly Guest or customer complaints</li>
<li>Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge</li>
<li>Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li>
<li>Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest</li>
<li>Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget</li>
<li>Maintain good communication and work relationships in all hotel areas</li>
<li>Maintain staffing levels to meet business demands</li>
<li>Attend all Reception meetings and Executive Lounge Meetings</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Assist with other departments, as necessary</li>
</ul>What are we looking for? 
Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous managerial experience in a customer service function</li>
<li>An ability to listen and respond to demanding Guest needs</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work under pressure</li>
<li>Flexibility to respond to a variety of different work situations</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a customer service function or a similar role</li>
<li>A passion for delivering an exceptional level of Guest service</li>
<li>High level of IT proficiency</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Relations Manager

Accor

<div><div>Company Description</div> 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;<div> 
Job Description</div> 
The Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing all aspects of guest services and relations. This role involves handling guest inquiries, resolving complaints, coordinating special requests, and maintaining high standards of hospitality to enhance customer satisfaction and loyalty. The Guest Relations Manager will be reporting directly to the Assistant Front Office Manager and the Rooms Division Manager handling groups of Guest Relations team members to achieve all below objectives.
Key Objectives
1. Significantly Improve Booking.com Score
Booking.com scores strongly influence our visibility, ranking, and revenue. A dedicated Guest Relations Team will:<ul><li>
Manage all Booking.com pre-arrival communication, ensuring guest requests and expectations are addressed before arrival.</li><li>
Conduct personalized welcome and follow-up interactions with Booking.com guests to reduce the risk of negative reviews.</li><li>
Implement a daily recovery plan to address issues immediately&mdash;before they escalate to online complaints.</li><li>
Ensure post-stay messaging is done professionally to encourage positive reviews and strengthen our online reputation.</li><li>
Monitor daily Booking.com comments, categorize issues, and coordinate with departments for quick actions that directly improve the score.</li></ul>
2. Full Ownership of Guest Satisfaction Across Both Hotels
The team will:<ul><li>
Oversee arrival experience, lobby presence, and first impressions, which greatly influence guest sentiment.</li><li>
Manage real-time service recovery, maintaining a high presence in public areas and guest floors to detect issues early.</li><li>
Track and resolve guest complaints, ensuring every concern is closed with proper follow-up.</li><li>
Coordinate with Operations, Housekeeping, and Engineering to minimize repetitive service gaps.</li></ul>
3. Enhance Loyalty &amp; Member Experience
Loyalty members expect a higher level of recognition and personalization. The team will:<ul><li>
Handle VIP &amp; loyalty arrival preparation, ensuring rooms, amenities, and preferences are perfectly aligned.</li><li>
Provide consistent communication with ALL and Accor loyalty members, ensuring they feel recognized and valued.</li><li>
Monitor member satisfaction scores, focusing on repeat guests and their preferences.</li><li>
Conduct daily briefings to identify expected loyalty arrivals and ensure their stay experience exceeds expectations.</li></ul><div> 
Qualifications</div> 
SKILLS &amp; EXPERIENCE:<ul><li>Excellent communication &amp; problem solving skills.</li><li>Bachelor&rsquo;s Degree with minimum of 2 years experience in similar capacity</li><li>Excellent leadership, interpersonal and communication skills.</li><li>Detail-oriented and highly reliable in thorough execution and follow-through.</li><li>A team player &amp; builder</li></ul><div> 
Additional Information</div> 
WHY WORK FOR ACCOR<ul><li>Employee benefit card offering discounted rates at Accor hotels worldwide.</li><li>Develop your talent through Accor&rsquo;s learning programs.</li><li>Opportunity to grow within your property and across the world!</li><li>Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li></ul></div>

Betasys Healthcare Pvt Ltd

Job description:Responsibilities&middot; Develop a marketing communications plan including strategy, goals, budget and tactics&middot; Develop media relations strategy, seeking high-level placements in print, broadcast and online media&middot; Coordinate all public relations activities&middot; Direct social media team to engage audiences across traditional and new media&middot; Leverage existing media relationships and cultivate new contacts within business and industry media&middot; Manage media inquiries and interview requests&middot; Create content for press releases, byline articles and keynote presentations&middot; Monitor, analyze and communicate PR results on a quarterly basis&middot; Evaluate opportunities for partnerships, sponsorships and advertising on an on-going basis.&middot; Build relationships with thought leaders to grow industry awareness&middot; Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding themRequirements and skills&middot; Proven working experience in public relations required&middot; Proven track record designing and executing successful public relations campaigns at both a local and national level&middot; Strong relationships with both local and national business and industry media outlets&middot; Experience in acting as a company spokesperson; comfortable and skilled in both broadcast and print media interviews&middot; Exceptional writing and editing skills&middot; Solid experience with social media including blogs, Facebook, Twitter, etc.&middot; Event planning experience&middot; BA/MA degree in Marketing, Advertising, Communications or a related disciplineLocation : AhmedabadExperience :3 yearJob Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;30,000.00 per monthWork Location: In person

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