relations specialist

City of New Orleans

I. Summary of PositionA Public Relations Specialist who serves as a Public Information Officer (PIO) for a city department plays a vital role in public health advocacy and education. Their responsibilities include developing strategic communication plans to effectively disseminate health-related information, fielding questions, managing media relations, and crafting social media content to engage the community, and promoting the NOHHS brand for all public/media-related activities. They work closely with community and city leaders to ensure accurate messaging and monitor media coverage to respond to public health issues promptly. This role is essential in promoting public health initiatives and maintaining transparent communication between the health department and the public.II. Organizational RelationshipsSupervisor: Dr. Jennifer Avegno, Deputy Mayor of Health and Human ServicesAssignments received from: Deputy Mayor and Executive Leadership Team of NOHHSInteracts with: ● Public and private sector organizations, including health care providers, non-profit organizations, the office of the Mayor, the City Council office, Louisiana Department of Health, universities, and various national public health organizations.● NOHHS director, deputy directors, all program managers. and initiative coordinators● Non-profit organizations and organization leaders● International, National, and local media organizations● Collaborates with all city departmentsIndividuals supervised: PR AnalystIII. Duties and Responsibilities● Manages strategic marketing and communication plans for promoting NOHHS services and events, including advertising, branding, web, social media, graphic design, video production, and media relations.● Promotes the NOHHS as a trusted source of public health information in the city, working with stakeholders to deliver key messages and maximize engagement of external and internal audiences by conceptualizing, developing, and producing eye-catching digital and print materials.● Work with and manage all print and electronic advertising campaigns released by NOHHS programs to ensure their work aligns with department goals and brand values.● Proofreads and approves all communication material by the department.● Assist with the marketing management of the department's special events and promotional campaigns.● Creates talking points, press, invitations/programs, including coordinating efforts with designers, printers, freelancers/vendors.● Proactively handles media relations by contacting the news media to place stories, responding to inquiries from various media, coordinating news conferences, producing news releases, and serving as spokesperson as needed.● Manages the production of bi-monthly newsletters, fliers, posters, and direct mail and contributes content to the department's employee apps.● Coordinates with the City's Mayor Communication Office, City Council, other departments, vendors/agencies as needed.● May work irregular hours, including some evenings and weekends, during emergencies.● Manages the daily operations of the public information function, including overseeing staff responsible for research and compilation of statistical and historical data.● Represents the department as spokesperson and acts as a liaison between the department and the community. Attend various civic, council, and business meetings, public dedications, and other public-event activities.● Oversee the preparation and distribution of responses to all media requests, information interviews, public inquiries, and City Council requests, ensuring accuracy and promptness.● Promote departmental activities through appropriate media channels.● Monitor, review, and respond to public feedback on departmental activities and progress.● Handle extremely sensitive or confidential information.● Maintain inventory for communications equipment, branding items, and swag.C. Physical Requirements, if any:● Frequent lift and carry up boxes and equipment up to 25 poundIV. Examples of Work (provide 3-5 examples)● Managing media relations: Respond to all media inquiries by writing statements, conducting interviews on behalf of the director, and monitoring media coverage of public health issues.● Developing communication strategies: Effectively disseminate public health information in a timely manner.● Dissemination: Creating and distributing health education materials to the community.● Collaboration: Collaborating with stakeholders to ensure accurate and consistent messaging.● Creative solutions: Implementing innovative solutions for media outreach, such as documentaries, videos, and podcasts.● Strategic communications: Overseeing strategic messaging for the department&rsquo;s social media presence, creating content for platforms like Facebook, Twitter, Instagram, LinkedIn, and YouTube.● Adherence to branding and NOHHS&rsquo;s mission: Work closely with the Health Director and executive Leadership team and other department leaders to align communications with the department&rsquo;s mission and goals.● Data analysis: Tracking and analyzing the performance of communication strategies and initiatives to optimize future efforts.V. Qualifications and SkillsA. Minimum Qualifications and Skills Required by Department:● A bachelor&rsquo;s degree from an accredited college or university in communications, journalism, marketing, advertising, public health, social sciences, liberal arts or related field.● Five (5) years of experience in related fields. Spanish fluency is preferred.● Proficiency in Microsoft Word, Excel, PowerPoint, graphic design software, social media platforms, email marketing platforms● Strong interpersonal skills● Strong analytical skills● Strong problem-solving skills● Strong conceptual, strategic, and visionary skills● Licenses: A valid Louisiana Driver's License a plusB. Other Qualifications, Skills, and Competencies: ● Knowledge of and experience in effective public speaking techniques and the ability to present complex information in an effective and concise manner.● Demonstrated experience and knowledge of disparities, health equity, and social determinants of health.● Demonstrated experience in forming effective relationships and communicating with individuals, groups, and communities of diverse backgrounds, perspectives, and cultures● The ability to meet changing deadlines and be able to multitask.● Proficient in written and oral communication● Project Management experience.● Knowledge of emergency communications fundamentals. Experience responding to media inquiries during a crisis, including crafting media statements.● Creative content: quickly, accurately, and engagingly writes news releases, speeches, copy for social media, websites, presentations, print ads, brochures, flyers, and billboards&ndash;knowledge of AP Style writing.● Hands-on social media and Content Management System experience.● Experience with creative marketing equipment and software, including Adobe Creative.● Knowledge of print marketing fundamentals, including graphic design, layout, branding, and production.● Experience managing video production, including scriptwriting, storyboards, editing, and graphics.● Experience with social media marketing, web content marketing, surveys, and engagement.● Proficiency in managing projects for all communications channels and campaigns.● Experience with brand compliance through established communications channels.● An understanding of marketing best practices and their application to digital communications.● The ability to quickly shift and adapt to changing priorities that come with working in a large organization led by a public health form of government.● Oral and written bilingual skills, English/Spanish, a plus.● On-camera experience is a plus.Pay: From $55,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid time off</li></ul>People with a criminal record are encouraged to applyWork Location: In person

Public Relations Specialist

El Paso County, CO

JOB
 Are you an HR professional who can navigate complex people matters with objectivity, sound judgment, and professionalism? El Paso County is seeking an Employee Relations Specialist to handle sensitive employee relations issues and support a workplace rooted in our vision, purpose, and core values.In this role, you will manage complex employee relations matters, including discharges, medical separations, and disciplinary actions arising from investigations. You will guide these cases from development through delivery, partnering closely with HR staff, department and office leaders, HR Business Partners, and the County Attorney’s Office to ensure timely, well-supported, and consistent outcomes. You will prepare documentation that is clear, defensible, and aligned with investigative findings, County policy, prior practice, and legal requirements, while assessing risk and supporting sound decision-making.Beyond case management, you will oversee several high-impact programs, including unemployment insurance claim processing, defending unemployment claims by attending hearings, administrative leave placements, preservation of files, EEO-4 reporting, and compliance with employment law posting requirements. Your knowledge of employment law and ability to apply it effectively will help protect the County from liability while supporting respectful treatment of employees during difficult workplace situations.This role is ideal for someone with exceptional writing and proofreading skills, a strong compliance mindset, an understanding of employment law, and a collaborative, compassionate approach to working with others. If you are looking for an HR role where your work will make a meaningful impact across the organization, we would be excited to have you join our team.Hiring Range: $77,000.00 - $82,000.00 annuallyThis position has an anticipated work schedule of Monday – Friday, 8:00am – 4:30pm; subject to change.Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications. Serves as the primary point of contact for discharges, medical separations, and disciplinary actions arising from investigations. This position manages these matters from development through delivery in partnership with HR staff, department/office leaders, and the County Attorney’s Office to ensure timely, well-supported outcomes. Prepares documentation that is accurate, defensible, consistent with prior practice, and aligned with investigative findings, County policy, and legal requirements. This position also assesses risk and serves as backup to HR Business Partners on non-investigatory disciplinary actions, as needed.Leads several high-impact employee relations programs, including unemployment insurance (UI), administrative leave placements, files preservation notices, EEO-4 reporting, and employment law posting compliance. This role supports trend analysis and contributes to the continuous improvement of Employee Relation (ER) services across the organization. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.
 
EXAMPLE OF DUTIES
 Serves as the primary point of contact for discharges, medical separations, and disciplinary actions arising from investigations; manages these matters from development through delivery in partnership with HR staff, department/office leaders, and the County Attorney’s Office to ensure timely, well-supported outcomes. Prepares documentation that is accurate, defensible, consistent with prior practice, and aligned with investigative findings, County policy, and legal requirements. Assesses risk and serves as backup to HR Business Partners on non-investigatory disciplinary actions, as needed.Drafts, reviews, and edits discharge, medical separation, and disciplinary documents; advises leadership on content and ensures documentation is supported by credible evidence/information and aligned with County policy and legal requirements.Maintains, updates, audits, and safeguards confidential employee relations files, spreadsheets, records, and related documentation, ensuring accurate recordkeeping of sensitive ER matters and outcomes.Coordinates employee placements on administrative leave related to investigations, disciplinary matters, or operational needs.Audits and processes back pay reconciliations in collaboration with Payroll to ensure accuracy of retroactive payments.Coordinates with employees and departments for the timely retrieval of County-issued assets following employee separations, discharges, or placement on administrative leave.Prepares employee relations-related payroll documentation accurately and in a timely manner.Manages the County’s unemployment insurance (UI) claims process, including timely responses, documentation submission, appeal hearing representation, claim validation, invoice reconciliation, and trend monitoring to support compliance and reduce liability.Works collaboratively with the County Attorney’s Office to respond to charges of discrimination received from the Equal Employment Opportunity Commission (EEOC), the Colorado Civil Rights Division (CCRD), and other agencies, as applicable.Processes file preservation notices in collaboration with the County Attorney’s Office, ensuring timely compliance and documentation integrity.Participates in compiling and responding to requests for information, such as subpoenas, CORA requests, litigation, and other legal affairs, as directed. Maintains in-depth knowledge of legal requirements related to the management of employees, reducing legal risks, and ensuring regulatory and policy compliance. Stays abreast of employment law changes and requirements; disseminates this information and takes action to implement as applicable. Partners with the Office of the County Attorney as needed/required.Provides consultation and interpretation to County staff related to County policies and procedures; promotes and ensures compliance with County-wide and departmental policies, federal, state, and local laws.Works with HR staff to prepare and timely submit the EEO-4 report of workforce demographic data.Serves as the HR point of contact for employment law posting compliance across County worksites; monitors and updates postings in accordance with federal and state requirements.Monitors, gathers, consolidates, and analyzes metrics and employee-related data to identify trends, develop solutions, and prepare reports for HR leadership in support of proactive planning and continuous improvement.Performs other duties as required. Supervision Exercised: This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area. Supervision Received: Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.
 
SUPPLEMENTAL INFORMATION
 Duties are primarily performed in an office and remote work environment dependent upon Department discretion and business needs; some local travel is required. The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.

Employee Relations Specialist

Clean Life

Job DescriptionWe are seeking an Influencers Coordinator to manage and execute all influencer collaboration activities across social media platforms. This role involves overseeing contracts, coordinating content publishing, ensuring campaign accuracy, and supporting the marketing team to achieve campaign objectives.Key ResponsibilitiesFollow up on influencer contracts and collaboration agreements, ensuring compliance with all terms.Coordinate publishing schedules and ensure content is posted at the planned times.Review influencer content prior to publishing to ensure alignment with brand guidelines and identity.Document all published materials (photos, videos, links).Monitor campaign performance and track engagement metrics across platforms.Prepare periodic reports on influencer performance and campaign outcomes.Maintain an up-to-date influencer database, including rates, content types, and contact details.Research and identify new influencers suitable for upcoming campaigns, reviewing their profiles and analytics.Communicate daily with influencers or their managers regarding campaign updates and requirements.Follow up on financial procedures such as invoice requests, confirmation of receipt, and submitting documents to relevant teams.Collaborate with the marketing team to support content production and ensure alignment with campaign strategy.Adhere to marketing plans and contribute to achieving campaign goals.RequirementsDiploma or Bachelor&rsquo;s degree in Marketing, Media, Public Relations, or a related field.1&ndash;3 years of experience in influencer marketing or digital marketing (entry-level experience accepted).Good understanding of social media platforms and content trends.Strong communication, organizational, and time-management skills.High attention to detail and ability to work in a fast-paced environment.موقع العمل: بشكل شخصي

Influencer Relations Specialist

Dar wa Emaar

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Serve as the first point of contact for employee concerns, grievances, and workplace issues.
 </li>
 <li>
 Investigate employee complaints and conduct fair, timely, and confidential inquiries.
 </li>
 <li>
 Ensure compliance with Saudi Labor Law and internal HR policies.
 </li>
 <li>
 Manage and prepare employee contracts through the Qiwa platform, including new hires, renewals, and amendments, ensuring accuracy and compliance.
 </li>
 <li>
 Monitor and ensure organizational compliance with Saudization (Tawteen) requirements, including tracking Nitaqat status and supporting initiatives to meet localization targets.
 </li>
 <li>
 Support disciplinary processes, including warnings, terminations, and appeals, ensuring proper documentation.
 </li>
 <li>
 Advise managers on employee relations matters, including performance issues and behavioral concerns.
 </li>
 <li>
 Maintain accurate employee relations records and reports.
 </li>
 <li>
 Coordinate with legal advisors on complex cases when required.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration or related field.
 </li>
 <li>
 1&ndash;3 years of experience in Employee Relations or HR, preferably within real estate or construction in Saudi Arabia.
 </li>
 <li>
 Strong knowledge of Saudi Labor Law, Qiwa platform processes, and Saudization (Tawteen/Nitaqat) regulations.
 </li>
 <li>
 Ability to handle sensitive information with confidentiality and professionalism.
 </li>
 <li>
 Fluency in Arabic and English (written and spoken).
 </li>
 </ul>
 
 
</div>

Atlas Air

<div>
 
 Join Atlas Air Worldwide. Move the World with Us!
 
 
 
 At Atlas Air Worldwide, we&rsquo;re not just an airline, we&rsquo;re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we&rsquo;re built on a foundation of
 
 safety
 
 ,
 
 service excellence
 
 ,
 
 integrity
 
 ,
 
 innovation
 
 ,
 
 teamwork
 
 , and
 
 responsibility
 
 . With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we&rsquo;re driven by purpose.
 
 
 
 If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.
 
 
 
 
 Position Summary:
 
 The Flight Crew Relations Specialist provides a high level of administrative and clerical support to the Chief Pilot Office. This position is responsible for managing International Brotherhood of Teamsters (IBT) correspondence, maintaining grievance records, coordinating grievance and disciplinary meetings between the Chief Pilot office and IBT.
 
 
 
 Major Job Accountabilities
 
 
 
 <ul>
 <li>
 Manage and maintain comprehensive legal, grievance, and disciplinary records, ensuring accuracy, organization, and compliance with corporate, contractual, and regulatory standards.
 </li>
 <li>
 Manage the scheduling and logistics of grievance and disciplinary meetings between management and the International Brotherhood of Teamsters (IBT).
 </li>
 <li>
 Monitor and track grievance deadlines, case progress, and resolution statuses to ensure compliance with contractual timelines.
 </li>
 <li>
 Draft, proofread, and distribute correspondence, meeting summaries, and formal communications with precision and professionalism.
 </li>
 <li>
 Safeguard the confidentiality, integrity, and security of all legal and labor relations information in accordance with privacy regulations and organizational policies.
 </li>
 <li>
 Support arbitration and mediation processes by, including exhibits, case summaries, and supporting documentation, ensuring timely submission.
 </li>
 <li>
 Maintain and update legal and labor relations databases, ensuring all records are accurately categorized, easily retrievable, and compliant with document retention policies.
 </li>
 <li>
 Compile, analyze, and report on grievance and disciplinary trends to support management decision-making and labor relations strategy development.
 </li>
 <li>
 Facilitate communication and collaboration between the Legal Department, Chief Pilot Office, and union representatives to promote efficient case resolution and transparent documentation.
 </li>
 <li>
 Support audits, special projects, and legal reporting activities as assigned.
 </li>
 <li>
 Monitor regulatory and contractual changes, assisting in the review and implementation of updated policies, procedures, and documentation standards.
 </li>
 <li>
 Maintain confidentiality and precision in all administrative functions to safeguard sensitive information, uphold organizational integrity, and ensure compliance with HIPAA and related privacy regulations.
 </li>
 <li>
 Assist with Flight Crew Incident Reports (FCRs) to ensure accountability, which is critical for maintaining operational safety, regulatory compliance, and continuous improvement within flight operations.
 </li>
 <li>
 Assist in the coordination, documentation, and communication of Med Air cases, ensuring compliance with operational protocols and timely support to relevant teams.
 </li>
 <li>
 Act as a liaison to promote clear, consistent, and professional communication between flight crew members and management regarding data-driven findings and process impacts.
 </li>
 <li>
 Perform other duties as directed by the Manager, Flight Crew Operations Support
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma required; college degree preferred.
 </li>
 <li>
 Minimum 4 years of aviation or administrative experience
 </li>
 <li>
 Experience in Part 121/135 operations preferred
 </li>
 <li>
 Proficiency in Microsoft Excel, AIMS, and/or similar crew scheduling software.
 </li>
 <li>
 Aviation or logistics industry experience strongly preferred.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Exceptional attention to detail and organizational skills.
 </li>
 <li>
 Excellent written and verbal communication abilities.
 </li>
 <li>
 Proficient with Microsoft Office and document management systems.
 </li>
 <li>
 Ability to handle sensitive information discreetly.
 
 
 </li>
 </ul>
 The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.
 
 
 If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document by clicking "EEO Is The Law" .
 
 
 To view our Pay Transparency Statement, please click here: Pay Transparency Statement
 
 
 Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package.
 
 
 Pay Range
 
 
 $54,500&mdash;$73,500 USD
 
 
 At
 
 Atlas Air Worldwide
 
 , we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.
</div>

Flight Crew Relations Specialist

<div>
 
 
 Turkmen- Speaking Client Relations Manager
 
 
 
 
 
 
 
 The Role:
 
 
 
 
 
 
 We are looking for passionate and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities. Develop and maintain excellent relationships with prospective and existing clients
 
 
 
 
 
 
 
 
 
 The main responsibilities of the position include:
 
 
 
 
 
 <ul>
 <li>
 Develop and maintain excellent relationships with prospective and existing clients
 </li>
 <li>
 Responsible for activating new client leads and following up with potential clients
 </li>
 <li>
 Handle client inquiries and ensure that high level of service is provided
 </li>
 <li>
 Perform personal clientele analysis and take actions as required
 </li>
 <li>
 Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
 </li>
 <li>
 Ensure compliance with the company&rsquo;s legal guidelines and compliance procedures
 </li>
 <li>
 Provide suggestions on system enhancements
 </li>
 <li>
 Act in the best interest of the company at all times and cooperate with the rest of the Client Relations team in order to perform business development
 </li>
 <li>
 Contribute to the team effort by achieving targeted results
 </li>
 <li>
 Cooperate effectively with other departments as necessary
 </li>
 </ul>
 
 
 
 
 
 Main requirements:
 
 
 
 
 
 <ul>
 <li>
 Degree in a business-related field.
 </li>
 <li>
 At least 3 years of customer care or sales experience. Client handling experience in the financial services sector is a definite plus.
 </li>
 <li>
 Fluent Turkmen speaker with excellent oral and written skills in Russian and English.
 </li>
 <li>
 Reliable, with integrity of character.
 </li>
 <li>
 Outstanding communication and interpersonal skills.
 </li>
 <li>
 Dynamic, innovative and target oriented.
 </li>
 <li>
 Ability to multitask and prioritize.
 </li>
 <li>
 Strong computer literacy.
 </li>
 <li>
 Valid work permit required
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Benefit from:
 
 
 
 
 
 <ul>
 <li>
 Attractive remuneration package plus performance related reward
 </li>
 <li>
 Intellectually stimulating work environment
 </li>
 <li>
 Continuous personal development and international training opportunities
 </li>
 <li>
 Employment visa and medical insurance
 </li>
 </ul>
 
 
 
 
 
 
 
 
 The Hiring Experience: What Awaits You
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Let&rsquo;s Connect &ndash; Intro Chat with Talent Acquisition
 </li>
 <li>
 Deep Dive &ndash; First Interview with Your Future Team
 </li>
 <li>
 Show Your Skills &ndash; Live Technical Session
 </li>
 </ul>
 
 
 
 
 
 
 
 Type of employment: Full time
 
 
 Location: Dubai
 
 
 Please visit our website
 
 www.xm.com/careers
 
 to submit your online application for this position.
 
 
 
 
 
 
 
 
 
 All applications will be treated with strict confidentiality!
 
 
</div>

Turkmen- Speaking Client Relations Specialist

Red Sea Global

<div><div><div><div><div>Division: Amaala Yacht Club
</div></div></div></div><div><div><div><div>Department: Amaala Yacht Club
</div></div></div></div><div><div><div><div>Company: Sports and Entertainment Company
</div></div></div></div><div><div><div><div>Welcome to Amaala Yacht Club &ndash; Where Luxury Meets the Sea 


Nestled within the breathtaking Triple Bay Marina, the AMAALA Yacht Club redefines the modern yachting lifestyle on Saudi Arabia&rsquo;s northwestern coast. As a premier destination for maritime enthusiasts, this world-class marina offers 120 berths, accommodating superyachts up to 130 meters, alongside a vibrant Marina Village&mdash;a fusion of luxury, leisure, and an active urban realm. 


More than just a marina, the Amaala Yacht Club embodies sustainability and regenerative tourism, preserving the stunning natural habitats of mangroves, seagrass, and corals. Developed by Red Sea Global (RSG) in alignment with Vision 2030, it elevates Saudi Arabia&rsquo;s position on the global yachting map. 


And in 2027, AMAALA will host the Grand Finale of The Ocean Race, cementing its status as a world-class sailing destination. Whether you seek adventure, relaxation, or an elite social experience, the AMAALA Yacht Club is your gateway to an extraordinary nautical journey. 


Join our visionary team and help shape the future of luxury yachting. 


Job Purpose

The Senior Specialist &ndash; Customer Relationship Management / Member Relations is responsible for supporting the implementation and maintenance of the CRM system and ensuring exceptional engagement and satisfaction of Amaala Yacht Club members and guests. 
The role bridges CRM operations, member relations, and events to deliver a seamless and personalized experience for members. This includes managing member inquiries, supporting events and activations, and maintaining high-quality data and communications across the club&rsquo;s CRM system. 


Job Responsibilities
<ul>
<li>Support the CRM Manager in maintaining and updating the club&rsquo;s CRM database, ensuring data accuracy, segmentation, and regular hygiene checks.</li>
<li>Serve as the primary point of contact for member relations, handling inquiries, feedback, and requests in a professional and timely manner.</li>
<li>Assist in developing and executing personalized communication campaigns and loyalty programs.</li>
<li>Support coordination of exclusive member events, activities, and special programs in collaboration with the Events and Marketing teams.</li>
<li>Prepare CRM and membership reports on engagement, satisfaction, and event participation.</li>
<li>Manage day-to-day administrative tasks related to membership applications, renewals, and onboarding.</li>
<li>Ensure consistent member experience across all communication touchpoints (phone, email, in-person).</li>
<li>Work closely with marketing and events teams to ensure the successful delivery of member engagement initiatives.</li>
<li>Uphold the highest standards of guest service and represent Amaala Yacht Club with professionalism and discretion.</li>
<li>Provide translation and bilingual communication (Arabic/English) support for member communications and events.</li>
<li>Contribute to the overall improvement of CRM tools, workflows, and member engagement strategies.</li></ul> 


Safety, Quality &amp; Environment
<ul>
<li>Apply safety, quality, and environmental management policies, ensuring compliance with relevant standards and regulations.</li>
<li>Promote a positive and responsible environmental and guest-service attitude.</li></ul> 


Continuous Improvement
<ul>
<li>Identify and propose enhancements to member experience, CRM efficiency, and engagement practices.</li>
<li>Participate in team discussions to improve service quality and data-driven decision-making.</li></ul> 


Qualification and Experience
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, Marketing, Hospitality Management, or a related field.</li>
<li>3&ndash;4 years of experience in CRM, guest relations, or event coordination&mdash;preferably in a luxury, hospitality, or private club environment.</li></ul> 


Skills:
<ul>
<li>Excellent interpersonal and communication skills (Arabic &amp; English).</li>
<li>Strong administrative and organizational abilities.</li>
<li>Knowledge of CRM systems and data entry.</li>
<li>Experience in public relations, event support, or guest services.</li>
<li>Proactive, detail-oriented, and service-minded with a passion for luxury hospitality.</li></ul></div></div></div></div></div>

Senior Specialist - CRM

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6525 relations specialist jobs Near Me

Public Relations Specialist

Employee Relations Specialist

Influencer Relations Specialist

Employee Relations Specialist

Flight Crew Relations Specialist

Turkmen- Speaking Client Relations Specialist

Senior Specialist - CRM