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relationship manager

Kifayat Publishers

<p><b>Role Summary</b></p><p>The Relationship Manager (Female) will serve as the primary point of contact and professional liaison between Kifayat Publishers and educational institutions across the assigned city. This role is central to driving academic sales growth, strengthening school partnerships, and ensuring the effective promotion and adoption of Kifayat Publishers' academic products and programs. The ideal candidate will be a dynamic, confident communicator with a passion for education and a proven ability to build lasting institutional relationships.</p><p><b>Key Responsibilities</b></p><p><b>1. School Liaison &amp; School Visits</b></p><ul><li>Conduct regular, planned visits to assigned schools, colleges, and educational institutions.</li><li>Build and sustain strong professional relationships with Heads of Institutions, Principals, Academic Coordinators, and Head Teachers.</li><li>Maintain an updated school visit log and report on engagement activities, feedback, and opportunities.</li><li>Act as the first point of contact for all school queries, requests, and concerns related to Kifayat publications.</li><li>Identify and onboard new schools in the assigned territory to expand the publisher's institutional footprint.</li></ul><p><b>2. Marketing of School Products</b></p><ul><li>Effectively present and promote the full range of Kifayat Publishers' academic books, curriculum materials, and supplementary resources to school decision-makers.</li><li>Develop and execute city-level marketing strategies to drive product adoption and sales targets.</li><li>Distribute promotional materials, sample copies, and product catalogues to schools during visits.</li><li>Gather market intelligence on competitor products and school preferences; relay findings to management.</li><li>Support order collection, follow-ups, and coordination with the sales team for timely order fulfilment.</li></ul><p><b>3. Coordination of Training Workshops &amp; Seminars</b></p><ul><li>Plan, coordinate, and manage training workshops, teacher development seminars, and product launch events in schools and other venues.</li><li>Liaise with schools to confirm venue, participant lists, schedule, and logistics for all events.</li><li>Coordinate with internal teams (editorial, academic, design) to prepare training content, presentations, and materials.</li><li>Ensure smooth execution of events on the day, including set-up, facilitation support, and post-event follow-up.</li><li>Maintain records of all workshops conducted, attendance, and feedback for reporting purposes.</li></ul><p><b>4. Bridge between Publisher's Academic Office &amp; School Academic Office</b></p><ul><li>Serve as the strategic communication bridge between the Kifayat Publishers academic team and school academic departments.</li><li>Relay school feedback on curriculum alignment, content quality, and pedagogical needs to the publisher's editorial and academic teams.</li><li>Communicate publisher updates, new titles, curriculum changes, and policy matters to school academic coordinators in a timely manner.</li><li>Facilitate collaborative discussions between schools and the publisher for co-development of resources, pilots, and adoption programs.</li><li>Ensure academic queries from schools are resolved promptly by coordinating with relevant internal departments.</li></ul><p><b>Qualifications &amp; Requirements</b></p><p><b>Education</b></p><ul><li>Minimum Bachelor's degree (16 years of education) in Education, Business Administration, Marketing, or a related field.</li><li>Master's degree or additional qualification in Education Management will be preferred.</li></ul><p><b>Experience</b></p><ul><li>2&ndash;4 years of relevant experience in school liaison, academic sales, educational marketing, or institutional relationship management.</li><li>Prior experience in a publishing house, educational institution, or ed-tech company will be an added advantage.</li></ul><p><b>Skills &amp; Competencies</b></p><ul><li>Excellent verbal and written communication skills in Urdu and English.</li><li>Strong interpersonal and relationship-building abilities with diverse stakeholders.</li><li>Confident public speaker and presenter; comfortable with school audiences and senior management.</li><li>Strong organizational skills with the ability to manage multiple school accounts and events simultaneously.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and basic digital communication tools.</li><li>Self-motivated, target-driven, and able to work independently in the field.</li><li>Willingness to travel extensively within the assigned city for school visits.</li></ul><p>Work Location: In person</p>

Relationship Manager (Female)

Mashreq

<div>
 JOB PURPOSE
 <br/>
 - To assist Financial Institutions (FI) Relationship Manager(s) / Senior Relationship Manager(s) in preparing MIS, Business Plans, and resolving operational matters
 <br/>
 - Assist FI RMs / SRMs in strengthening relationships with FI clients and achieving financial and non-financial goals for the assigned FI clients or countries
 <br/>
 - Assist to manage FI RMs / SRMs of cross-border limits/ exposures for the assigned countries / FI clients
 <br/>
 - Assist FI RMs / SRMs marketing of FI products, through a highly professional and focused approach and as per defined marketing plan/strategy
 <br/>
 - To act as a back-up for RMs / SRMs in their absence
 <br/>
 <br/>
 KEY RESULT AREAS:
 <br/>
 - Support the RMs in identification of; a) existing clients&rsquo; needs by regular calling, analysing &amp; providing market updates keeping a close contact to increase business and obtain feedback for relationship &amp; service enhancements; and b) new business opportunities and ensuring also these are aligned with the bank&rsquo;s product capabilities and relevant operational, risk management and financial crime / compliance policies
 <br/>
 - Provide &ldquo;back up&rdquo; support to the RMs with the day to day client management encompassing working with the local teams including operations.
 <br/>
 - Maintain a) appropriate own relationship contacts (and act as RM back-up) with existing clients and FIs, with the aim to grow and diversify the core branch payments and trade finance business with identified names / sectors; and b) work with RMs on relationships / contacts seeking to increase the origination &amp; development of more trade finance deals, risk participations, syndications, trade loans, bilateral loans, etc.,
 <br/>
 - Work with the RM team co-ordinating with other units in the branch / bank to maintain and improve service delivery standards and ensure quality service for the bank&rsquo;s clients and prompt resolution of any client issues or operational problems
 <br/>
 <br/>
 KNOWLEDGE, SKILLS AND EXPERIENCE:
 <br/>
 - Sound knowledge of economy, market conditions, and regulatory environment in local market and relevant countries to Mashreq's business
 <br/>
 - Good practical knowledge of products in trade finance / payments &amp; treasury services as well as a broader product knowledge
 <br/>
 - Minimum 5-7 year&rsquo;s banking experience including correspondent &amp; corporate banking
 <br/>
 - Knowledge of credit / financial analysis, good financial crime (including AML/CFT &amp; KYC) awareness and associated relevant policies and procedures
 <br/>
 - Good inter-personal and communication skills
 <br/>
 - Sound understanding of a commercial bank&rsquo;s products, services &amp; capabilities
</div>


Assistant Relationship Manager- FI (Mashreq Global Network)

<div>
 Job Purpose:
 <br/>
 The Virtual Relationship Manager (VRM) will be serving as the key digital bridge between the bank and its SME clients. The role involves driving proactive client engagement, overseeing seamless onboarding and post-onboarding support, and ensuring tailored financial solutions, will be accountable for his own performance, client satisfaction, and revenue growth, while ensuring compliance and fostering a customer-centric, tech-driven digital banking experience.
 <br/>
 Key Result Areas:
 <br/>
 Virtual Relationship Managers (VRMs) are pivotal in driving customer-centric growth and loyalty through regular client interactions, below provided are the key focus areas for the VRM&rsquo;s
 <br/>
 - Lead Management &amp; Drop-off Handling (New Acquisition)
 <br/>
 - Managing NSTP Scenarios
 <br/>
 - Assisted client onboarding
 <br/>
 - Client Servicing &amp; Complaints Handling
 <br/>
 - Cross-Sell (within 3 MOB)
 <br/>
 Knowledge, Skills &amp; Experience:
 <br/>
 &bull; Strong sales knowledge &amp; market trends/investments/ Financial Market Knowledge.
 <br/>
 &bull; Strong Interpersonal skills and cultural sensitivity
 <br/>
 &bull; Relationship Management &amp; Networking skills. Extrovert/Amiable personality
 <br/>
 &bull; At least 5-7 years&rsquo; experience in a similar job.
 <br/>
 &bull; Self-Motivated and positive attitude.
 <br/>
 &bull; Analytical and numeric skills.
 <br/>
 &bull; Problem resolution skills.
 <br/>
 &bull; Ability to work under pressure and think on his/er feet.
 <br/>
 &bull; Dynamic, result-oriented approach to work.
</div>


Virtual Relationship Manager - NeoBiz (Mashreq Bank Pakistan Limited)

<div>
 Assist in the customer service for assigned corporate relationships, by working with the Relationship Managers (RMs / SRMs), meeting the customers, and liaising with Trade, Cash Management and the Compliance Unit to resolve all queries related to trade and compliance issues, respectively.
 <br/>
 <br/>
 - Review with the CIBG Relationship Teams, deals, services, and provide business solutions which meet business and customer requirements within trade and operational risk guidelines and policies.
 <br/>
 <br/>
 - Quick and timely turnaround of Customer transactions while maintaining quality
 <br/>
 <br/>
 - Monitoring mechanisms laid out in compliance policy for strict adherence
 <br/>
 <br/>
 - During RM&rsquo;s absence (leave / training/secondment etc.), step into the role of the RM, and provide the required guidance to the team.
 <br/>
 <br/>
 <br/>
 - The incumbent has to understand and abide by:
 <br/>
 <br/>
 - Regulatory &amp; legal framework, banking conventions, agreements and practices.
 <br/>
 <br/>
 - All Mashreqbank policies, guidelines and manuals (risk, operational, Anti-Money Laundering etc.)
 <br/>
 <br/>
 - Working relationships:
 <br/>
 Internal: CRM, IBG, TCM, OPS
 <br/>
 External: CIBG Customers
 <br/>
 <br/>
 - Analytical thinking, up to date on Macro Economic trends influencing the Industry
 <br/>
 <br/>
 - Thorough understanding of Mashreqbank&rsquo;s policies and procedures in addition to regulatory, operational and compliance requirements.
 <br/>
 <br/>
 - Clear understanding of business transactions and relationship requirements with close coordination with the relationship team and WRM, without losing focus on risk, regulations and control issues.
 <br/>
 <br/>
 - Regulatory, operational, compliance and AML requirements would require thorough understanding of local banking practices.
 <br/>
 <br/>
 - Should use their judgment in daily decisions and be guided by superior if required.
 <br/>
 <br/>
 <br/>
 - Minimum 7-8 years of experience of credit / financial analysis at similar level in banking and / or related field.
 <br/>
 <br/>
 - Degree in business / economics. A post graduate diploma / Chartered Accountancy or a similar qualification will be considered as an asset.
 <br/>
 <br/>
 - Local market knowledge and sufficient knowledge of the bank&rsquo;s products and operating systems.
 <br/>
 <br/>
 - Excellent command over verbal and written English. Arabic language skill will be an added advantage.
 <br/>
 <br/>
 - Conversant with banking laws and local regulations.
 <br/>
 <br/>
 - Good inter-personal skills. Should be a team player and participation experience in variety of banking initiatives and solutions.
</div>


Credit Relationship Manager.COE Pak - CIBG - TC Portfolio Management & Monitoring.Corporate & Investment Banking Group-PAKCOE

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>51991
</div></div></div></div><div><div><div><div><b>Job Location: </b>Karachi, PAK,
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 9
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>27/04/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>11/05/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
Manage the below daily operations of the team with the aim to maximize the productivity of the team and ensure that efficient and high quality services are provided to our valued customers using a range of products and services and in further enhance to achieve maximum profitability for the bank.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Responsible to keep close and cordial relationship with customer / Relationship Managers / Internal Units in order to facilitate solutions to customer&rsquo;s inquiries / problems and / or tailoring required for any specific customer request.</li>
<li>Understand Operational Risk Framework</li>
<li>Responsible to identify potential risks in existing processes and escalate to your line manager</li>
<li>Assist Line manager to develop required controls in the process to zeroise Operational Losses/ Potential Losses</li>
<li>Ensure cordial relations with the business by timely execution of daily transactions as per agreed Service Level Agreements</li>
<li>Ensure timely Regulatory Reporting to State Bank</li>
<li>Ensure timely / proper follow up with the foreign correspondent / Relationship Managers for acceptance and payment of bills.</li>
<li>Ensure submission of all Internal and External returns as per respective deadlines.</li>
<li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li>
<li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li>
</ul></div></div><div><div><div><b>About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Analyst, Trade Operations

Scalemill

<p><b>Overview</b></p><p>Scalemill (www.scalemill.com) helps technology companies increase revenue and reduce costs by setting up offsite inside sales, support and customer success teams that handle customer interactions. We exclusively work with B2B (Business-to-Business) SaaS (Software-as-a-Service) products and specialize in lead generation and appointment-setting.</p><p><b>Role</b></p><p>This role involves closing deals and driving revenue growth by acquiring new clients and maintaining relationships with existing ones. Developing and implementing sales strategies, conducting market research and collaborating with internal teams to meet the targets and bring in revenue for the company. Success in this role requires excellent communication, negotiation and analytical skills as well as a proactive, customer-focused mindset.</p><p><b>Keywords</b></p><p>Sales, business development, customer relationship management, account management</p><p><b>Location</b></p><p>Clifton, Karachi (Do Talwar)</p><p><b>Timings</b></p><p>Morning or noon</p><p><b>Type</b></p><p>Full-time from the office</p><p><b>Reporting line</b></p><p>Team Lead and Account Manager</p><p><b>Key Responsibilities</b></p><p>Client Acquisition &amp; Relationship Management</p><ul><li>Identify and connect with new clients through calls, networking and events</li><li>Build and maintain strong relationships with existing and potential clients</li><li>Regularly follow up to understand client needs and ensure satisfaction</li></ul><p>Sales Process</p><ul><li>Conduct product demos and presentations to showcase solutions</li><li>Prepare proposals, negotiate terms and close deals</li><li>Coordinate smooth handovers to the customer success or the relevant team</li><li>Keep client information and sales activities updated in the CRM</li></ul><p>Collaboration</p><ul><li>Plan and execute sales strategies to achieve targets</li><li>Work closely with marketing, product and customer success teams</li><li>Identify upselling and cross-selling opportunities within existing clients</li><li>Manage end-to-end tasks and process all commissions and spiffs before the deadline from management</li></ul><p>Reporting &amp; Performance</p><ul><li>Share regular sales reports and pipeline updates with the account manager</li><li>Review sales data to track progress and identify improvement areas</li><li>Provide client feedback to help improve products and processes</li></ul><p>Leadership</p><ul><li>Support and guide junior team members on sales tasks</li><li>Lead with a professional and client-focused approach</li></ul><p>Conversion &amp; Closing</p><ul><li>Handle objections confidently and convert prospects into clients</li><li>Create urgency and value-driven proposals to accelerate deal closures</li><li>Follow a structured sales approach to improve win rates</li></ul><p>Competitive Positioning</p><ul><li>Clearly communicate the company&rsquo;s values against competitors</li><li>Stay updated about competitor offerings, pricing and market positioning</li><li>Use competitive insights to refine sales strategies</li></ul><p><b>Skills needed</b></p><ul><li>Communication: excellent written and verbal communication skills are required</li><li>Organization: superior organizational skills to manage multiple tasks and responsibilities effectively</li><li>Time management: strong ability to prioritize tasks, manage time efficiently and work in a fast-paced environment</li><li>Attention to detail: accuracy in handling tasks and documents is critical</li><li>Professionalism &amp; discretion: maintaining high standards of professionalism and handling sensitive information with integrity and confidentiality</li></ul><p><b>Technology</b></p><ul><li>This role requires someone comfortable with basic technology like computers, smartphones and common software used in offices</li><li>Comfortable with using online messaging tools like WhatsApp, Google Chat, etc.</li><li>Proficiency with Google Suite, like Gmail, Google Docs, Google Sheets and Google Slides</li><li>Good. proven experience in handling CRM / ERP and dashboards</li><li>Familiarity with task management apps such as TickTick</li></ul><p><b>Background</b></p><ul><li>Bachelor's degree</li><li>Fluent English (written and verbal) is essential</li><li>At least 2 years of proven experience in a related role</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Account Executive (B2B Sales)

HR Ways

<p><b>About the Company:</b></p><p>﻿Looking for a packages and containers manufacturing industry. Their production department, armed with the latest plate making and exposing facilities and with the highest standards of European printing machines from Heidelberg, Germany, handles the most difficult of printing jobs as a part of routine.</p><p><b>Role Overview &ndash; Sales Associate</b></p><p><b>Job Summary:</b></p><p>We are seeking a proactive Sales Associate with 2+ years of experience in the packaging industry to join our dynamic team in Karachi. The successful candidate will be primarily responsible for generating new client leads through cold calling and other outreach methods, maintaining a robust client database, and conducting regular follow-ups to nurture client relationships.</p><p><b>Key Responsibilities:</b></p><p><b>Lead Generation: </b>Utilise cold calling and other effective outreach strategies to generate new leads. Identify potential clients within the Karachi area and initiate contact to introduce our printing and packaging solutions.</p><p><b>Client Database Management: </b>Maintain an up-to-date and accurate client database. Enter all client interactions, including inquiries and follow-up actions, ensuring all data is current and accessible.</p><p><b>Client Relationship Management: </b>Conduct regular follow-ups with potential and existing clients to ensure continued interest and satisfaction with our offerings. Address any queries and provide additional information to aid their purchasing decisions.</p><p><b>Support Sales Manager:</b> Provide generated leads to the Sales Manager and assist with the initial stages of client engagement. Prepare reports on lead generation activities and outcomes for review.</p><p><b>Collaborate with Sales Team:</b> Work closely with the sales team to refine lead generation strategies and enhance client engagement processes. Participate in team meetings to discuss targets and strategies.</p><p><b>Market Research:</b> Conduct market research to stay informed about industry trends and competitor activities within the Karachi region. Use this information to adjust lead generation tactics.</p><p><b>Event Participation:</b> Occasionally participate in industry events and trade shows to network with potential clients and promote our products.</p><p><b>Skills &amp; Qualifications:</b></p><ul><li>Proven experience in sales, specifically within the packaging industry.</li><li>Strong organisational abilities and attention to detail.</li><li>Ability to work independently and as part of a team.</li><li>Proficient in Microsoft Office Suite.</li><li>If the candidate has strong relationships in the Banking, FMCG, and Cosmetics sectors, that is a plus.</li></ul><p><b>Other Details:</b><br/><b>﻿Experience: </b>﻿2+ years<br/>﻿<b>﻿Location: </b>﻿Karachi<br/>﻿<b>﻿Benefits: </b>﻿Medical, Fuel, Leave, Yearly bonus.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Sales Associate

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