relationship manager

AlJazira Bank | بنك الجزيرة

<div>
 
 
 Job Purpose:
 
 
 
 A relationship manager is responsible for handling clients and customer relationships. They often provide financial advice and assistance to clients in order to help them achieve their financial goals. It's important to have a powerful understanding of the banking and investment industry to ensure they're following bank policies while keeping track of major risks that clients or customers want to avoid.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Fulfil customer needs by ensuring a high quality of service.
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 Attend to customer&rsquo;s problems and inquiries.
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 Direct the customers to the most suitable product/service.
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 Strengthen the relationships with customers through excellent service quality.
 </li>
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 Explain the Bank&rsquo;s services and provide information on policies and procedures to current and perspective customers.
 </li>
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 Maintain awareness of level of professionalism when dealing with customers by referring to sound knowledge of procedures and features of all products.
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 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or any related field.
 </li>
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 Minimum 5 years of experience in a relevant role.
 </li>
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 Strong Interpersonal skills and relationship management.
 </li>
 </ul>
 
 
</div>

Relationship Manager

Emirates Islamic

As a Relationship Manager Emerging Affluent within the Priority Banking division, your primary objective is to provide outstanding service to your clientele. Your responsibilities involve the growth and maintenance of comprehensive client relationships, including everything from initial profiling to addressing their Forex, Liabilities and Asset requirements. 
 In this role, you will be responsible for portfolios and serving salaried individuals, earning a specific salary range. This role presents an exciting opportunity to excel in relationship management within our esteemed banking environment.
 RESPONSIBILITIES 
<ul>
 <li>Cultivate and sustain virtual relationships with clients to retain them through dedicated relationship management efforts, addressing service quality and operational concerns.</li>
 <li>Achieve financial targets by selling and cross-selling bank products, focusing on portfolio and asset growth, wealth referrals and successful closure of referrals and Forex transactions.</li>
 <li>Adhere to operational risk policies, sales processes and regulations, ensuring compliance with KYC procedures and safeguarding Emirates NBD s reputation.</li>
 <li>Ensure daily customer contact is maintained and monitored to guarantee all portfolio clients receive necessary support and assistance.</li>
 <li>Maintain exceptional service quality to positively influence CSAT scores within your portfolio.</li>
 <li>Complete mandatory training and certifications promptly while maintaining punctuality, meeting deadlines and adhering to Emirates NBD s dress code policy.</li>
</ul>

Client of High Street Resources

In line with the potential in the market, our client from the financial market(Banking) industry has decided to set up Emirati Desk and hire experienced and competitive UAE Nationals as Sr. Relationship Mangers / Relationship Mangers to build a team to focus on increasing liability business and grow CASA deposits. Job Summary: This position is responsible for generating fresh deposits by acquiring new-to-bank relationships and engaging potential customers. The role involves active participation in achieving the deposit and revenue targets of the Retail Banking team, as well as meeting Key Performance Indicators (KPIs) / (PAM) targets. n Job Responsibilities: Achieve CASA deposit targets according to assigned KPIs and PAM targets through new business sales, referrals, and retention of relationships, with a primary focus on the liability side. Attain NTB (New-To-Bank) liabilities and deposit targets by identifying target markets and potential customers. Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction. Formulate and execute strategies with detailed action plans to achieve assigned business goals, increase the Bank s market share in deposits, understand competition, and consolidate and retain business relationships. Identify and capitalize opportunities to increase sales to existing customers, maintain appropriate conversion rates, and proactively cross-selling a range of banking products and services. Conduct outbound sales calls and proactively identify market opportunities to establish effective lead generation strategies. Build and manage a relationship-based portfolio, covering all banking requirements of customers, including KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance. Attend networking events to develop and deepen relationships, explore customer needs, and match the Bank s products with these needs to grow the deposit base. Ensure timely management of Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) in compliance with bank policies and procedures. Ensure that all customers are on-boarded in accordance with bank compliance policies and regulatory guidelines. Maintain accurate and up-to-date records of customer information following due diligence procedures, including FATCA (Foreign Account Tax Compliance Act) and CRS (Common Reporting Standard). Identify and mitigate financial crime risks as per bank policies, procedures, and regulatory guidelines, working closely with the compliance team to implement and monitor these policies. Promote the use of Alternative Delivery Channels (ADCs) and adapt to technology initiatives introduced by the Bank.

Relationship Manager / Senior Relationship Manager

Edge

<div>
 
 
 About Edge
 
 
 
 At Edge Technologies, we&rsquo;re building a global talent ecosystem that makes hiring, training, and scaling effortless for high-compliance industries such as healthcare, insurance, and dentistry. By combining recruitment, upskilling, automation, and analytics, we connect world-class professionals with forward-thinking organizations to drive growth and performance.
 
 
 With offices in the U.S., Pakistan, Peru, and Costa Rica, and a rapidly expanding global network, we&rsquo;re redefining how modern workforces are built. If you&rsquo;re driven by innovation, growth, and the pursuit of excellence, Edge is where you&rsquo;ll thrive &mdash; shaping the future of work alongside a high-performance, global team.
 
 
 
 
 
 
 Role Overview
 
 
 
 As a
 
 Relationship Manager
 
 at Edge, you will play a pivotal role in strengthening partnerships with clients and ensuring the engagement and retention of our talented professionals. You will serve as the central bridge between clients and talent &mdash; driving satisfaction, communication, and collaboration that benefit both sides.
 
 
 Your goal is to retain customers, prevent churn, maintain strong relationships with talent, and ensure all parties remain motivated, informed, and aligned with Edge&rsquo;s mission and values.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Client Relationship &amp; Retention
 
 
 <ul>
 <li>
 Serve as the primary point of contact for assigned clients, ensuring consistent satisfaction and long-term retention.
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 <li>
 Conduct regular Executive and Quarterly Business Reviews (EBRs/QBRs) to assess performance, highlight value, and identify growth opportunities.
 </li>
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 Anticipate potential risks of churn and proactively address issues before they escalate.
 </li>
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 Collaborate with internal teams to ensure seamless service delivery and effective issue resolution.
 </li>
 </ul>
 
 
 
 
 
 Talent Relationship &amp; Engagement
 
 
 <ul>
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 Maintain ongoing engagement with assigned professionals to ensure motivation, alignment, and overall well-being.
 </li>
 <li>
 Monitor satisfaction, identify early signs of disengagement, and implement strategies to reduce resignations.
 </li>
 <li>
 Foster open communication channels between clients and talent, ensuring transparency and collaboration.
 </li>
 <li>
 Act as a culture ambassador &mdash; reinforcing Edge&rsquo;s values and promoting a positive experience for both clients and employees.
 </li>
 </ul>
 
 
 
 
 
 Communication &amp; Value Delivery
 
 
 <ul>
 <li>
 Capture and communicate performance insights, success stories, and measurable value to stakeholders.
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 Support continuous improvement through feedback collection and data-driven recommendations.
 </li>
 <li>
 Ensure consistent and professional communication across all client and talent interactions.
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 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in Relationship Management, Client Success, or Account Management.
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 <li>
 Strong communication and interpersonal skills with the ability to build trust and influence stakeholders.
 </li>
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 Proven track record of customer retention and relationship growth.
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 High emotional intelligence and a people-first mindset.
 </li>
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 Experience conducting business reviews and driving engagement initiatives.
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 A proactive problem-solver with excellent organizational skills and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Why Edge Services
 
 
 <ul>
 <li>
 Opportunity to work in a high-performance, people-driven organization.
 </li>
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 Competitive compensation with performance-based incentives.
 </li>
 <li>
 A culture that values collaboration, ownership, and impact.
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 Hybrid flexibility (3 Days Return-to-Office) and a modern workspace.
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 A chance to make a tangible difference in client and talent success every day.
 </li>
 </ul>
</div>

Client of Ladwig Consulting

The Relationship Manager will be responsible for building and maintaining strong, long-term relationships with high-net-worth individuals (HNWI), investors, and VIP clients. This role is focused on guiding clients through the entire buying journey, from initial inquiry to post-sales service, ensuring a seamless, personalized, and exceptional client experience.
Key Responsibilities:
<ul>
 <li>Act as the primary point of contact for VIP clients, providing personalized support and ensuring a premium experience throughout the sales cycle.</li>
 <li>Build, maintain, and nurture strong relationships with prospective and existing clients to drive repeat business and referrals.</li>
 <li>Understand clients investment needs, lifestyle preferences, and financial goals to recommend suitable properties.</li>
 <li>Collaborate with the sales, marketing, and customer service teams to ensure smooth communication and delivery of commitments.</li>
 <li>Conduct property presentations, private viewings, and site tours for potential buyers and investors.</li>
 <li>Manage the end-to-end sales process, including negotiations, documentation, and coordination with legal and finance teams.</li>
 <li>Maintain a deep understanding of project features, competitive market trends, and luxury lifestyle trends.</li>
 <li>Represent the company at exclusive events, exhibitions, and networking opportunities to build relationships and expand the client base.</li>
 <li>Handle client feedback and complaints with professionalism and ensure timely resolution.</li>
 <li>Maintain accurate records of client interactions and transactions in CRM systems.</li>
</ul>

Azizi Developments

<div>
 
 
 Company Description
 
 
 
 
 
 
 
 Azizi Developments is a leading real estate developer, renowned for its innovative projects and commitment to excellence. Since our establishment, we have been transforming the Dubai skyline with landmark developments, including the upcoming Burj Azizi, set to be the world's second tallest building. Azizi Developments prides itself on creating iconic, high-quality residential and commercial properties that redefine luxury living and business spaces. We offer competitive salaries and an excellent commission structure, rewarding our team for their hard work and success. Join us and be a part of an exciting future!
 
 
 
 
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 
 Azizi Developments is seeking a full-time Relationship Manager to join our team in Dubai, United Arab Emirates. In this role, you will be responsible for building and nurturing strong relationships with clients, identifying new business opportunities, negotiating contracts, and ensuring the highest level of customer satisfaction. You will collaborate with internal teams to provide personalized solutions and advice, helping clients navigate their real estate investments in one of the most dynamic markets in the world.
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 At least one year of off-plan real estate experience in the UAE market
 </li>
 <li>
 Strong communication and interpersonal skills to effectively build relationships
 </li>
 <li>
 Previous experience in real estate, property management, or a related field is essential
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively in a fast-paced environment
 </li>
 <li>
 Knowledge of real estate laws and regulations
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 Fluency in multiple languages is a plus
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Real Estate, or a related field is preferred
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 <li>
 If you&rsquo;re ready to take your career to new heights and contribute to the future of iconic developments like Burj Azizi, we want to hear from you!
 </li>
 </ul>
 
 
</div>

Stake Properties

The Sales Team Our Sales team paves the way to Property Investment success, providing expert guidance, tailored solutions, and ongoing support every step of the way. We are looking for a Property Sales Consultant / Relationship Manager to help us launch and grow this exciting new vertical. About STAKE ONE: STAKE ONE is designed for discerning investors seeking full ownership in premium real estate off-plan and ready across key markets. This vertical combines our digital-first experience with deep property expertise to guide clients from discovery to transaction with unmatched ease. What you ll do: <ul> <li> Lead Conversion &amp; Sales: <ul> <li>Handle high-intent buyer inquiries from digital campaigns, referrals, and partnerships.</li> <li>Qualify clients and guide them through the full property buying journey (off-plan and ready).</li> <li>Present curated property options tailored to their goals and preferences.</li> <li>Close deals with high attention to client experience, timelines, and documentation.</li> </ul> </li> <li> Client Relationship Building: <ul> <li>Build trusted relationships with HNWI, retail investors, and international buyers.</li> <li>Maintain regular follow-ups and provide market insights to assist decision-making.</li> <li>Ensure post-sale satisfaction and support referrals or repeat transactions.</li> </ul> </li> <li> Market &amp; Product Expertise: <ul> <li>Stay up to date with Dubai s and regional off-plan and ready property markets.</li> <li>Understand developer offerings, payment plans, project timelines, and legal processes.</li> <li>Provide clients with transparent, informed recommendations.</li> </ul> </li> <li> Team Collaboration: <ul> <li>Coordinate with internal legal, marketing, product, and operations teams to deliver a seamless experience.</li> <li>Work with the acquisition team to provide ongoing feedback about the type of assets</li> </ul> </li> <li> Reporting &amp; CRM: <ul> <li>Maintain accurate records of client interactions and deal progress in the CRM.</li> <li>Report key metrics such as sales pipeline, conversion ratios, and market feedback.</li> </ul> </li> </ul>

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