relationship specialist

Altisource

<div>Company Description 
Are you up to the challenge of working directly with the Executive leadership of a US NASDAQ company on developing and organizing the financial strategy for different lines of business? If yes, keep reading!
At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry and are well poised to help revolutionize how homes are bought, sold, and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents a 15%+ market share of the $1.8tn US Originations market.
Our Innovation Starts with YOU!
Altisource&rsquo;s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.
We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs. 
Job Description 
1. New Client Onboarding: Take the lead in guiding new clients through the onboarding process. Provide them with a warm welcome, explain our products/services, and assist them in understanding our platform and offerings. 
2. Client Assistance: Be the first point of contact for clients, addressing their questions, concerns, and inquiries via phone calls and emails. Offer knowledgeable guidance to help them navigate our offerings effectively. 
3. Problem Resolution: Work diligently to identify and troubleshoot client issues, striving for swift resolutions. Collaborate with internal teams to ensure that client concerns are addressed accurately and promptly. 
4. Relationship Building: Develop and nurture strong, long-lasting relationships with clients. Understand their unique needs and preferences to tailor your interactions and provide personalized support. 
5. Client Education: Offer insights and educational resources to help clients make informed decisions. Share information about updates, new features, and best practices to maximize their experience with our products/services. 
6. Client Feedback: Act as a feedback conduit between clients and internal teams, conveying valuable insights to improve our offerings and services. 
7. Record Keeping: Maintain accurate and up-to-date client records and interactions in our CRM system.
Requirements:<ul><li>Exceptional communication skills, both written and verbal.</li><li>Strong interpersonal skills to build rapport and maintain positive relationships.</li><li>Problem-solving ability and a proactive approach to addressing client concerns.</li><li>Patience and empathy when dealing with client inquiries and issues.</li><li>Organizational skills to manage multiple clients and tasks effectively.</li><li>Proficiency in using office productivity software.</li><li>Previous experience in a client-facing role or customer service is preferred.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s Degree or equivalent Required Skills</li><li>Must have excellent written communication skills (with accurate grammar and punctuation)</li><li>Must have the ability to read and respond to the client&rsquo;s emails following effective business email writing etiquettes</li><li>Must have excellent verbal communication skills with fluent English and neutral accent</li><li>Must have good analytical and cognitive skills</li><li>Must have an eye for attention to detail</li><li>Must have minimum 30 wpm speed with the ability to talk over the phone</li></ul> 
Additional Information 
WORKING AT ALTISOURCE ADVANTAGES
Prosperity<ul><li>Competitive salary based on your experience and skills</li></ul>
Good Health<ul><li>Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees</li><li>Wellness Programs &ndash; Doctor support, Psychologist, Counselor, Onsite health checkup camps, etc.</li></ul>
Happiness<ul><li>10 paid holidays, plus 26 paid days off per year</li><li>Lots of employee engagement activities</li><li></li></ul>
OUR CORE VALUES 
 For our employees, customers, and shareholders, we commit to&hellip;<ul><li> Act with Integrity &ndash; exhibit unwavering integrity, compliance, and ethical conduct at all times</li><li>Energize People &ndash; enable exceptional people to energize their teams and drive results</li><li>Empower Innovation &ndash; reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers</li><li>Exceed Customer Expectations &ndash; execute world-class solutions to deliver value and delight our customers</li><li>Win as a Team &ndash; embrace the passion, energy, and power of our global teams to win as &ldquo;One-Altisource&rdquo;</li><li>Enrich Communities &ndash; create positive impacts for the communities where we live and serve</li></ul> 
Are you up to the challenge? What are you waiting for? Apply today!</div>

Customer Relationship Specialist, Granite

Subaru of America, Inc.

<div><div>Role Summary
</div>Maintains responsibility for the implementation of creative strategy, planning, creation, and production of all creative assets for the Care Connect retailer marketing platform, Trade Up Advantage equity mining program, and News Connect retailer e-newsletter with a focus on increasing customer engagement and sales. Provides creative direction and strategies to Subaru of America (SOA) stakeholders and third-party creative agencies with the purpose of supporting national sales, service, and Zone marketing initiatives via the retailer platform.
Primary Responsibilities
<ul><li>Operates as the creative liaison with multiple Subaru of America (SOA) stakeholders and agency partners who utilize the Care Connect platform to convey their marketing message. Works directly with stakeholders to encapsulate their vision and ensure it aligns with messaging guidelines and oversees creative brief development directly with agency partners. This includes writing and providing creative briefs and copy direction to the agency partners or reviewing agency provided briefs.
</li><li>Operates as the team creative liaison for other corporate and regional marketing initiatives; collaborates with and provides guidance to agency partners to develop marketing materials for Headquarters or Regional Marketing staff for events and initiatives such as national sales and service events, new product launches, Share the Love, and Love Promise. Ensures that materials and messaging resonate with customers, remain consistent across multiple platforms, and support the retailer voice. Determines usage of appropriate awards and accolades in relevant creative templates by working with Brand Launch Specialist.
</li><li>Owns the content approval process with limited oversight from Retail Relationship Marketing Manager on all creative materials for retailers (customer-facing) between business owners, Legal, Subaru Ad Fund (SAF), and ad agencies to ensure brand and legal compliance and synergy with national campaigns and day-to-day Care Connect marketing creative operations.
</li><li>Supports the Marketing Manager with creative direction insights by leveraging data and analytics to provide recommendations on new content strategy
</li><li>Maintains accountability for the Care Connect Logo Identification Guide to update as needed, as the program evolves and changes.
</li><li>Maintains responsibility for day-to-day relationships with vendors to keep vendor accountable for meeting all requirements and deadlines as directed by the SOA team. Works with Retail Relationship Marketing Manager to review and provide approval on vendor quotes.
</li><li>Develops supporting point of purchase (POP) materials for Trade Up Advantage program with internal SOA stakeholders. Works with vendor partners to create, advertise, and distribute for retailers.
</li><li>Acts as News Connect e-newsletter editor, leveraging the editorial calendar, solicitating and procuring content from stakeholders, and working with the Retail Relationship Marketing team to provide vendor copy direction and approving all newsletter articles.
</li><li>Leads day-to-day Care Connect needs relevant to the IMPACT, equity mining tool (EMT) web services, with SOA stakeholders (including Information Technology [IT]) and agency partners. Aligns these services with overall Marketing campaigns and objectives to drive sales and retailer sentiment overall.
</li>Assists the Retail Relationship Marketing Manager with development and management of the Care Connect trade show exhibit for the National Business Conference. This includes layout and design, sourcing promotional items, building the exhibit, overseeing supporting materials, and directing the vendor field staff on site as applicable. 
<li>
</li></ul>Additional Responsibilities
<ul><li>Assists the Retail Relationship Marketing Manager in ad-hoc marketing projects or needs, including but not limited to presentations, reports, miscellaneous projects, etc.
</li><li>Provides direction and recommendations to help multiple SOA departments and the Field to optimize the benefit of the Care Connect platform.
</li><li>Recommends and implements new processes to streamline creative throughput. Coordinates Workfront/Proof HQ licensing and serves as day-to-day lead for Workfront/Proof HQ internal SOA Process.
</li><li>Helps to oversee day-to-day responsibilities of team intern, ensuring a positive and rewarding experience.
</li></ul>Required Skills &amp; Personal Qualifications
<ul><li>Experience supporting execution of the creative process from creative brief development to design/copy development for all marketing mediums including print, digital, newsletter editorial, point-of-purchase (POP), Short Message Service (SMS), and social.
</li><li>Experience tracking and overseeing marketing material development at scale.
</li><li>Ability to translate Subaru brand into retailer voice with consistent and effective messaging.
</li><li>Ability to handle multiple projects under tight deadlines.
</li><li>Forward thinking to anticipate future trends.
</li><li>Ability to leverage data and analytics to drive creative evolution and new content strategy
</li><li>Strong written and verbal communication skills and the ability to work with and influence others outside the team, including vendors.
</li><li>Ability to show attention to details and meet deadlines.
</li><li>Proficient in Microsoft Office Suite.
</li><li>Proficiency in Adobe Workfront/Proof HQ, Adobe Photoshop, and Adobe Illustrator preferred
</li><li>Experience with retail automotive dealership (Tier 3) marketing needs Preferred
</li><li>Thorough understanding of Subaru of America (SOA) national, regional, and retailer operations preferred
</li></ul>Education/Experience Requirements
Bachelor's degree in marketing, business or related field required. At least 4-6 years of experience required.
Work Environment
<ul><li>Office Location: Camden, NJ apart of the Greater Philadelphia Area (Philly)
</li><li>Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) [Wednesdays &amp; Fridays]
</li><li>Required Travel: 10%
</li></ul>Compensation: The recruiting base salary range for this full-time position is $70000 - $93000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible , with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: P2)
Why Join Us? In addition to competitive salary and an incomparable company culture, Subaru offers an amazing benefits package that includes:
 Total Rewards &amp; Benefits:
 - Medical, Dental, Vision Plans
 <ul><li>Pension, Profit Sharing, and 401K Match Offerings
 </li></ul><ul><li>15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
 </li></ul><ul><li>Tuition Reimbursement Program: $15,000 yearly benefit
 </li></ul><ul><li>Vehicle Discount Programs
 </li></ul>Learning &amp; Development:
 - Professional growth and development opportunities
 <ul><li>Direct partnership with senior leadership
 </li></ul><ul><li>Formal Mentorship Program
 </li></ul><ul><li>LinkedIn Learning License
 </li></ul>Visit our careers landing page for additional information about our compensation and benefit programs.
About Subaru
Love. It&rsquo;s what makes Subaru, Subaru&reg;. As a leading auto brand in the US, we strive to be More Than a Car Company&reg;. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That&rsquo;s what we call our Subaru Love Promise&reg;.
Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.
Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.</div>

Retail Relationship Creative Specialist

<div><div>Role Summary 
</div><div></div>Maintains responsibility for coordinating and facilitating day-to-day operations between vendors supporting the Care Connect Retailer Marketing Communications Platform and Subaru of America (SOA). Oversees vendor integrations and platform enhancements with a focus on retailer experience and enrollment, customer engagement, and sales. Serves as the face of the Care Connect program and subject matter expert (SME) to the SOA Field and retailers.
Primary Responsibilities
<ul><li>Responsible for day-to-day relationships with Care Connect program vendors to keep vendors accountable for meeting all requirements and deadlines as directed by Subaru of America (SOA) team.
<ul><li>Supports the growth and direction of the Care Connect program and promotes the benefits of the program to the retailers and how best to leverage the tools and features of the program, including: Trade Up Advantage, News Connect, and Market Drivers.
</li><li>Maintains timelines and project workflows by coordinating with vendors through SOA-provided or vendor-provided project management platforms such as JIRA and/or Monday.com.
</li><li>Supports the Retail Relationship Marketing Manager on the development and implementation of short- and long-term strategies, including technology enhancements, content development, processes, sales scripts, training, Field incentives, and launch plans.
</li><li>Coordinates vendor sync calls and provides meeting notes/takeaways.
</li><li>Coordinates with program vendors, Retail Relationship Creative Specialist, and Retail Relationship Marketing Manager to ensure that creative and engineering projects are completed on time and within determined budget.
</li></ul></li><li>Program Features and Enhancements:
<ul><li>Monitors Care Connect program performance and retailer/customer experience, working with program vendor and cross-functional internal stakeholders (including Fixed Operations, Legal, and Information Technology [IT]) to identify and implement new features and enhancements.
</li><li>Acts as project lead overseeing business requirements, data integrations, launch plans, and maintaining initiatives post launch.
</li><li>Provides guidance to and holds program vendors, contractors, and internal partners accountable for meeting requirements and deadlines.
</li><li>Reviews all program-related quotes for accuracy prior to management approval.
</li></ul></li><li>Field and Retailer Training and Education:
<ul><li>Serves as a subject matter expert (SME) on the Care Connect program for the Retail Relationship Marketing team, which includes the following responsibilities:
</li><li>Develops best practice/informational training resources for the Field and retailers on tools and processes.
</li><li>Develops the training schedule, approves curriculum, and oversees vendor execution (including attending retailer production shoots for material) with the Retail Relationship Marketing Manager.
</li><li>Creates engaging content and presents at national conferences and Field meetings; conferences and meetings include National Business Conference (NBC), National Training Conference (NTC), National Retail Advisory Board (NRAB), and executive meetings.
</li></ul></li><li>Program Analytics Management:
<ul><li>Coordinates analytical projects; serves as day-to-day point of contact to vendors to ensure that actionable results are delivered that may be utilized by the business, stakeholders, and SOA retailers.
</li><li>Continuously monitors program metrics and usage to identify successes and improvement opportunities; reports findings to upper management and Field as necessary.
</li></ul></li><li>Program Vendor Integration:
<ul><li>Provides oversight of the various data and content integrations between SOA and the Care Connect program vendors.
</li><li>Coordinates with SOA IT on document management system (DMS) integrations to ensure that vendor integrations align with SOA data governance guidelines.
</li><li>Maintains map of vendor integrations and data flow between retailers, vendors, and SOA.
</li></ul></li><li>Assists the Retail Relationship Marketing Manager with the development and management of the Care Connect trade show exhibit for NBC. This includes building the exhibit, coordinating with the Retail Relationship Creative Specialist on booth layout and design of the booth materials, sourcing promotional items, and directing the vendor field staff on site as applicable.
</li></ul>Additional Responsibilities
<ul><li>Assists the Retail Relationship Marketing Manager in ad-hoc marketing projects or needs, including special presentations and reports.
</li><li>Serves as a retailer advocate by understanding that the primary customer is the retailer by focusing on their best interest in order to mitigate risk and create a positive program experience. Periodically travels to meet with retailers to gather feedback on programs.
</li><li>Supports the department in the training of internal and external partners, new team members, and Regional Management Associates.
</li><li>Serves as a point of contact for any program-related questions to SOA and retailer management.
</li><li>Helps to oversee day-to-day responsibilities of team intern, ensuring a positive and rewarding experience.
</li></ul>Required Skills &amp; Personal Qualifications
<ul><li>Ability to handle multiple projects under tight deadlines.
</li><li>Ability to foster positive relationships with numerous internal and external partners including Subaru of America (SOA) executive management, SOA Field, National Retail Advisory Board (NRAB), and Subaru retailers.
</li><li>Experience with overseeing, guiding, and collaborating with external vendor and agency partners.
</li><li>Comfortable with technical content.
</li><li>Strong verbal and written communication skills and the ability to work with and influence others.
</li><li>Skilled at polishing presentations, announcements, and communications for retailers and SOA Field.
</li><li>Ability to present in front of large groups, including retailer management.
</li><li>Strong analytical skills and the ability to use a combination of experience and data to create business cases.
</li><li>Proficient in Microsoft Office Suite, Proof HQ, Oracle Business Intelligence (OBI), and Jira programs.
</li><li>Experience in both business-to-business (B2B) and business-to-consumer (B2C) marketing preferred
</li><li>Automotive industry, retailer, and digital marketing experience preferred
</li></ul>Education/Experience Requirements
Bachelor's degree required. At least 4-6 years of experience required.
Work Environment
<ul><li><div>Office Location: Camden, NJ apart of the Greater Philadelphia Area (Philly)
</div></li><li><div>Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) [Wednesdays &amp; Fridays]
</div></li><li><div>Required Travel: 15%
</div></li></ul>Compensation: The recruiting base salary range for this full-time position is $70000 - $93000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible , with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: P2)
Why Join Us? In addition to competitive salary and an incomparable company culture, Subaru offers an amazing benefits package that includes:
 Total Rewards &amp; Benefits:
 - Medical, Dental, Vision Plans
 <ul><li>Pension, Profit Sharing, and 401K Match Offerings
 </li></ul><ul><li>15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
 </li></ul><ul><li>Tuition Reimbursement Program: $15,000 yearly benefit
 </li></ul><ul><li>Vehicle Discount Programs
 </li></ul>Learning &amp; Development:
 - Professional growth and development opportunities
 <ul><li>Direct partnership with senior leadership
 </li></ul><ul><li>Formal Mentorship Program
 </li></ul><ul><li>LinkedIn Learning License
 </li></ul>Visit our careers landing page for additional information about our compensation and benefit programs.
About Subaru
Love. It&rsquo;s what makes Subaru, Subaru&reg;. As a leading auto brand in the US, we strive to be More Than a Car Company&reg;. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That&rsquo;s what we call our Subaru Love Promise&reg;.
Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.
Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.</div>

Retail Relationship Marketing Specialist

Children's Minnesota

<div>About Children&rsquo;s Minnesota 
 
Children&rsquo;s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children&rsquo;s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts&trade; in our region, Children&rsquo;s Minnesota is regularly ranked by U.S. News &amp; World Report as a top children&rsquo;s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org. 
 
Children&rsquo;s Minnesota is proud to be recognized by Modern Healthcare as one of 2023&rsquo;s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. 
 
Position Summary 
 
The IT Vendor Relationship Specialist will be responsible for managing the relationship with the organization's outsourced IT services provider. This role ensures alignment between vendor performance and organizational goals, maintains service quality, and addresses challenges in outsourcing operations. The individual will work closely with internal stakeholders to optimize vendor performance and achieve operational excellence in accordance with the terms and conditions of the managed services agreement. 
 
Location (e.g. remote or on-site): Remote 
 
DHS Background Study Required? No<div> 
Education: 
<ul><li>Bachelor's degree in Information Technology, Business Administration, or a related field preferred</li></ul> 
Experience: 
<ul><li>5+ years in vendor management, IT service management, or a similar role, preferably within a healthcare IT environment</li><li>5+ years using service management software - ServiceNow</li><li>5+ years of contract and Service Level Agreement (SLA) management</li></ul> 
Knowledge/Skills/Abilities: 
<ul><li>Strong knowledge of IT outsourcing and offshore/nearshore models</li><li>SLA performance analysis (targets, minimums, credits, etc.)</li><li>Full cycle contract and obligation management</li><li>Contract risk and financial management</li><li>Supplier performance management and relationship management</li><li>Excellent communication, negotiation, and conflict resolution skills</li><li>Familiarity with IT governance, service management, and architecture frameworks (e.g., ITIL, COBIT)</li><li>Strong analytical and problem-solving skills</li><li>Innovation and automation management</li><li>Understanding of compliance and regulatory requirements in the healthcare industry</li><li>Proficiency with vendor management tools and systems</li></ul> 
The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs. 
 
In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay. 
 
All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. 
 
Children&rsquo;s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.</div></div>

IT Vendor Relationship Spclst

Emdad By Elm

<div>
 
 
 Job Description:
 
 
 
 The Relationship Manager will play a pivotal role in managing and overseeing the organization&rsquo;s relationship management framework. This position requires the individual to ensure strong client engagement and drive business growth by developing tailored strategies in alignment with Emdad&rsquo;s strategic objectives. The Relationship Manager will lead account management activities, perform comprehensive analyses of client needs, and nurture strategic client relationships, guaranteeing that the overarching goals and performance indicators of the Relationship Management (Sector A) General Department are met. This role demands a dynamic leader who can contribute to strategic planning, optimize resource allocation, and develop robust engagement and acquisition strategies while effectively communicating and implementing methodologies that foster sustained client satisfaction and loyalty.
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 A minimum of 10 years of relevant experience, including at least 2 years in a managerial position within relationship management or a related field.
 </li>
 <li>
 Bachelor&rsquo;s Degree in Business Administration or a related field; a Master&rsquo;s or PhD in Business Administration or a related field is preferred.
 </li>
 <li>
 Proven track record in developing and implementing successful client relationship management frameworks and strategies.
 </li>
 <li>
 Strong experience in market research and strategic client acquisition processes that align with organizational objectives.
 </li>
 <li>
 Comprehensive understanding of proposal development and bid management processes, ensuring the alignment of proposals with client needs.
 </li>
 <li>
 Advanced skills in client segmentation and account prioritization, enabling effective resource allocation to high-value clients.
 </li>
 <li>
 A proactive approach in data-driven decision making, with experience in analyzing performance metrics and reporting key outcomes to senior management.
 </li>
 <li>
 Strong leadership capabilities with experience in fostering a performance-driven culture through mentoring and guidance.
 </li>
 <li>
 Exceptional communication and interpersonal skills, with a demonstrated ability to build and maintain relationships with diverse stakeholders.
 </li>
 <li>
 Proven problem-solving and decision-making skills, with a capacity to navigate complex client issues and operational challenges.
 </li>
 <li>
 High adaptability and resilience in managing change and meeting evolving business needs.
 </li>
 </ul>
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Contribute to the development of the Sales and Account Management Sector&rsquo;s strategic plan in alignment with Emdad&rsquo;s long-term vision and objectives.
 </li>
 <li>
 Develop the Relationship Management (Sector A) General Department&rsquo;s business plan and ensure its integration with organizational goals.
 </li>
 <li>
 Establish and continuously monitor performance objectives and indicators for the Relationship Management department, ensuring alignment with strategic plans.
 </li>
 <li>
 Communicate the department&rsquo;s business plan effectively across all levels of the organization for cohesive execution.
 </li>
 <li>
 Optimize resource allocation and organizational structure within the Relationship Management department, recommending improvements as necessary.
 </li>
 <li>
 Formulate and manage the yearly budget for the Relationship Management department, ensuring compliance with strategic needs.
 </li>
 <li>
 Coordinate research and benchmark analysis to identify industry best practices and emerging trends that enhance client relationships.
 </li>
 <li>
 Define client categories and prioritize accounts based on impact, revenue potential, and strategic alignment to maximize effectiveness.
 </li>
 <li>
 Develop and guide the implementation of tailored engagement and account management plans for diverse client tiers.
 </li>
 <li>
 Create client acquisition strategies that enhance Emdad&rsquo;s market positioning and drive sustainable business growth.
 </li>
 <li>
 Execute market scanning activities to identify target industries and potential clients aligned with strategic growth initiatives.
 </li>
 <li>
 Oversee the proper integration and exploitation of CRM systems to maintain comprehensive client records and facilitate informed decision-making.
 </li>
 <li>
 Establish structured communication channels to ensure timely responses and feedback from clients and stakeholders.
 </li>
 <li>
 Collaborate with the Executive Director in managing critical client interactions and presentations to effectively communicate Emdad&rsquo;s value proposition.
 </li>
 <li>
 Review and assess the feasibility of received RFPs in conjunction with the Bidding Management function.
 </li>
 <li>
 Assign and oversee account managers for client projects, matching skills to project scope and complexity to ensure optimal results.
 </li>
 <li>
 Supervise the development of tailored proposals, ensuring alignment with both client needs and organizational capabilities.
 </li>
 <li>
 Monitor and maintain structured communication schedules for each client category, fostering trust and relationship-building with Emdad.
 </li>
 <li>
 Implement client satisfaction monitoring mechanisms, utilizing feedback surveys at various engagement stages to maintain high satisfaction levels.
 </li>
 <li>
 Manage contract renewals and negotiations with clients, collaborating with Legal and Finance departments for favorable outcomes.
 </li>
 <li>
 Address critical client issues through effective escalation processes, ensuring timely resolution and sustained trust.
 </li>
 <li>
 Review reports on relationship management outcomes and client satisfaction, identifying areas for improvement and enhancement.
 </li>
 <li>
 Provide mentorship and guidance to the Relationship Management team, creating a culture of high performance and engagement.
 </li>
 </ul>
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Exceptional skills in client relationship management and engagement, with a focus on fostering long-term partnerships.
 </li>
 <li>
 Proficient in market research methodologies and strategic client acquisition strategies, with the ability to translate trends into actionable insights.
 </li>
 <li>
 Strong abilities in proposal development and bid management processes, ensuring alignment with organizational capabilities and client needs.
 </li>
 <li>
 Highly skilled in client segmentation, account prioritization, and resource allocation strategies that enhance service delivery to high-value clients.
 </li>
 <li>
 Advanced proficiency in data analysis and reporting, with experience in translating metrics into strategic business decisions.
 </li>
 <li>
 Proven leadership and people management skills, with a track record of developing and nurturing high-performing teams.
 </li>
 <li>
 Excellent communication and interpersonal abilities, capable of influencing diverse stakeholders and building robust networks.
 </li>
 <li>
 Strong problem-solving acumen, with the ability to address and navigate complex challenges in a fast-paced environment.
 </li>
 <li>
 High adaptability to change, with the resilience to manage evolving organizational priorities.
 </li>
 <li>
 Demonstrated negotiation skills, with experience in conflict resolution and fostering constructive dialogues with clients.
 </li>
 </ul>
 
 
 
</div>

Relationship Manager

Object1.uae

<div>
 
 Company Description
 
 
 
 Object1.uae approaches architecture as an art form, striving to create unique and aesthetically pleasing urban environments. The company's focus is on designing spaces that inspire and enrich everyday life for work, living, and creativity. With a commitment to innovative and thoughtful design, Object1.uae aims to elevate the modern urban landscape for better functionality and beauty.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Relationship Manager located in Dubai, United Arab Emirates. The Relationship Manager will focus on building and maintaining strong client relationships, managing customer inquiries, and acting as the primary contact for clients. Responsibilities include identifying new business opportunities, fostering client satisfaction, coordinating with internal teams to deliver tailored solutions, and ensuring overall client success.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong client relationship-building, customer support, and interpersonal skills
 </li>
 <li>
 Ability to identify business opportunities, negotiate deals, and manage client accounts
 </li>
 <li>
 Excellent communication, problem-solving, and coordination abilities
 </li>
 <li>
 Experience in sales, partnership management, or account management
 </li>
 <li>
 Proficiency in CRM tools, data analysis, and reporting
 </li>
 <li>
 Strong organizational skills and the ability to work under deadlines
 </li>
 <li>
 Familiarity with the architecture or urban development industry is a plus
 </li>
 <li>
 Bachelor's degree in Business Administration, Marketing, or a related field
 </li>
 </ul>
</div>

Fitelo [ NO GUILT FITNESS AND NUTRITION]

Role: Relationship ManagerJob Type: FulltimeLocation: Work from Mohali - OfficeAbout Fitelo: We are Fitelo, your No.1 app for weight loss, diet planning, and better overall well-being. We&rsquo;re dedicated to giving you the very best of health and lifestyle from the comfort of your home or office Every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settle for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We're a team of health care experts from doctors to dieticians to fitness coaches helping people to achieve their fitness goals About the role: We are looking for a relationship manager to build and preserve trusting relationships with our customers. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ideal candidate will have: &#61656; Experience as a client relationship manager &#61656; Knowledge of customer relationship management (CRM) practices &#61656; Experience in sales or customer service is preferred &#61656; Problem-solving attitude &#61656; Excellent communication skills &#61656; Aptitude for fostering positive relationships &#61656; Teamwork and leadership skills &#61656; Customer-oriented mindset Specifically, this role will involve: &#61656; Serving customer by providing service information and resolving service problems &#61656; Attracting potential customers by answering service questions &#61656; Maintaining customer records by updating clients information &#61656; Resolving service problems by clarifying the customer&rsquo;s complaint, determining the cause of the problem, explaining the best solution to solve the problem and following up to ensure resolution &#61656; Contributing to team effort by accomplishing related results as needed &#61656; Gaining solid knowledge of competitors Qualifications: &#61656; BSc/BA in Business Administration or similar fieldJob Type: Full-timePay: &#8377;25,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li></ul>Work Location: In person

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