relationship specialist

AnewHealth

<div><div>AnewHealth is one of the nation&rsquo;s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs&mdash;wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.</div><div></div><div>
Job Details</div><div></div><div>
Under the supervision of the Manager of Client Relationship, the Client Relationship Specialist is responsible for acting as a first-line resource for external clients regarding Pharmastar&rsquo;s product lines, including (but not limited to) Medicare and Commercial prescription drug data, ensuring the necessary information is disseminated to the applicable resources within the organization. Candidate will demonstrate proficiency with resolutions of all common issues, questions and solutions.</div><div></div><div>
Responsibilities</div><ul><li><div>
Serve as main contact for external clients requesting products (Medicare D and Commercial).</div></li><li><div>
Requests include but are not limited to: formulary compliance, plan set-up, provider management, member enrollment/eligibility changes, patient concerns, reporting (scheduled and ad hoc), audit support, and claims assistance.</div></li><li><div>
Perform client outreach and set up recurring calls.</div></li><li><div>
Serve as main contact for submission of internal workload requests to the Manager;</div></li><li><div>
Prepare, submit, and analyze PDE submissions to CMS;</div></li><li><div>
Research and suggest solutions for submission rejects;</div></li><li><div>
Assist in the reconciliation of PDE data;</div></li><li><div>
Summarize and report PDE progress;</div></li><li><div>
Support clients in all areas of Part D functions for compliance with regulatory requirements.</div></li><li><div>
Coordinate the submission of regulatory reporting to the appropriate management and governing agencies to ensure critical deadlines are met;</div></li><li><div>
Track all applicable regulatory updates and changes for incorporation into policies and procedures;</div></li><li><div>
Act as a first-line contact to external clients and assist in answering questions and/or triaging concerns to other associates.</div></li><li><div>
Build strong, trusting relationship with clients and its pharmacies.</div></li><li><div>
Present company product line services to clients as needed.</div></li><li><div>
Ensures that HIPAA guidelines are followed in every communication with clients.</div></li><li><div>
Stay current on plan and benefit structures, pharmacological updates, and Medicare Part D guidelines.</div></li><li><div>
Attend department and company meetings and educational programs upon request.</div></li><li><div>
Assist with answering Help Desk calls when needed.</div></li><li><div>
Perform administrative duties as required.</div></li><li><div>
Other projects as assigned.</div></li></ul><div></div><div>
The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.</div><div></div><div>
Qualifications</div><div>
These represent the desired qualifications of the ideal candidate. They are not meant to limit consideration for candidates who do not meet all of the standards listed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div>
Education</div><ul><li><div>
Bachelor&rsquo;s degree preferred. Associate&rsquo;s degree or formal training beyond high school, required.</div></li></ul><div><br>
Experience</div><ul><li><div>
3-4 years of customer service and industry experience. (Health plan or insurance experience, a plus. PBM experience preferred.)</div></li><li><div>
CPhT (Certified Pharmacy Technician) certification, a plus.</div></li><li><div>
Experience in a pharmacy support role, a plus.</div></li><li><div>
Current on plan and benefit structures and Medicare Part D guidelines.</div></li></ul><div></div><div>
Skills &amp; Abilities</div><ul><li><div>
Demonstrated proficiency with resolution of all common issues, questions and solutions.</div></li><li><div>
Knowledge of pharmacology and pharmacological terms.</div></li><li><div>
Excellent communication skills and professionalism when working with clients.</div></li><li><div>
Ability to solve problems under pressure by making immediate decisions.</div></li><li><div>
Detail oriented and able to prioritize workload.</div></li><li><div>
Strong computer skills including using word processors, spreadsheets, and database software.</div></li></ul><div></div><div>
Schedule</div><ul><li><div>
This is a full-time position with an expectation to work an average of 40 hours per week, and an ability to be available outside of normal business hours to meet customer expectations on an ad-hoc basis.</div></li></ul><div></div><div>
Physical Demands</div><ul><li><div>
Communicates by way of the telephone, web (video conference), and email with clients;</div></li><li><div>
Operates a computer and other office productivity machinery, such as a calculator, copy machine, fax machine and office printer</div></li><li><div>
Remains stationary for extended periods of time</div></li><li><div>
Occasionally exerts up to 20 pounds of force to lift, carry, push, pull or move objects</div></li><li><div>
Visual acuity to perform activities such as identifying, inputting and analyzing data on a computer terminal and/or in hard copy</div></li></ul><div></div><div>
Travel</div><div>
Travel may be required for special organization or department events, department team meetings, trade shows, conferences, and other client engagements.</div><div></div><div><i>
AnewHealth offers a comprehensive benefit package for full-time employees that </i><i>includes medical/dental/vision,</i><i> flexible spending, company-paid life insurance and short-term disability as well as voluntary </i><i>benefits, 401(k),</i><i> Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire</i><i>.</i></div><div></div><div>
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.</div></div>

Client Relationship Specialist

Slidelya

<p><b>Job Description:</b></p><p>We are seeking a proactive and tech-savvy professional to identify, apply for, and secure job opportunities. This role requires excellent English communication skills, computer proficiency, and the ability to manage the entire application process from initial contact to deal closure.</p><p><b>Key Responsibilities:</b></p><p>Continuously monitor and refresh job boards and platforms for new opportunities</p><p>Apply to relevant positions promptly and efficiently</p><p>Communicate professionally with clients via messaging</p><p>Conduct Zoom meetings and video calls as required</p><p>Follow up on applications and manage client relationships</p><p>Close deals and secure job placements</p><p>Maintain organized records of applications and client interactions</p><p><b>Required Skills:</b></p><p>Excellent written and verbal English communication</p><p>Strong computer literacy and proficiency with various software/platforms</p><p>Experience with video conferencing tools (Zoom, Teams, etc.)</p><p>Self-motivated with ability to work independently</p><p>Strong organisational and time management skills</p><p>Professional phone manner and customer service skills</p><p><b>Preferred Qualifications:</b></p><p>Previous experience in sales, recruitment, or client relations</p><p>Familiarity with job search platforms and application processes</p><p>Basic CRM or database management experience</p><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Bank of China Turkey

<div>
 <p>
  Job Description
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Working with Relationship Managers to assist handling all routine servicing needs of corporate customers
  </li>
  <li>
   Completing all the necessary documents to complete the KYC process, account opening and keeping all the documents updated
  </li>
  <li>
   Focusing on relationship building and networking with existing and prospective clients by understanding their existing &amp; future funding / financial needs and providing insights of the Bank&rsquo;s products &amp; services, working to provide accurate information of the Bank&rsquo;s products &amp; services to clients and drive the Bank&rsquo;s initiatives; and consistently improving the level of service to clients
  </li>
  <li>
   Supporting the Relationship Managers in conducting risk analysis on prospective and existing Corporate Clients and in daily work
  </li>
  <li>
   Preparing credit proposals, loan documentation and regular credit reviews
  </li>
  <li>
   Coordinating loan implementation and execution, including profitability calculation and interactions with Legal, Compliance, Credit and the various stakeholders
  </li>
  <li>
   Before utilization of the established credit limits, ensuring that all the legal documentation, the necessary contracts properly signed have been received by the Bank and all the collaterals approved in the Credit Limit Approval Form of the client are in place
  </li>
  <li>
   Having knowledge and understanding of financial markets and economic environment
  </li>
  <li>
   Being responsible for monitoring and evaluating current events, valuation and other financial information on the clients
  </li>
  <li>
   Maintaining high quality communication and collaboration with his/her colleagues within the Branch and other units of the Bank, as well as Bank of China Head Office and its subsidiaries in various countries
  </li>
  <li>
   Ensuring that all transactions comply with applicable regulatory framework/guidelines and the Bank&rsquo;s policies and procedures
  </li>
  <li>
   Strictly complying with the Bank&rsquo;s code of conduct, business and ethical rules
  </li>
  <li>
   Performing any additional duties requested by the Branch Manager, Department Heads/Relationship Managers and/or the Senior Management of the Bank
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Desired Skills &amp; Experience
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree from a reputable university, Master degree is a plus
  </li>
  <li>
   A demonstrated background in a similar position within corporate banking area for 2-5 years
  </li>
  <li>
   Strong knowledge of Corporate Banking, credits, financial analysis and other financial products
  </li>
  <li>
   Having outstanding financial analysis and report writing skills
  </li>
  <li>
   Effective coordination and communication skills to interact with professionals of different cultural backgrounds
  </li>
  <li>
   Ability to work independently and must be able to work effectively in a team environment
  </li>
  <li>
   Ability to manage multiple projects simultaneously
  </li>
  <li>
   Excellent verbal and written English and Turkish skills, Chinese is a plus
  </li>
  <li>
   Excellent knowledge on MS Office applications
  </li>
  <li>
   Having Capital Market Activities License for Derivatives
  </li>
  <li>
   No military service obligation for male candidates
  </li>
 </ul>
 <p>
 </p>
</div>


Relationship Specialist /Assistant Manager

BroadDigix (Pvt) Ltd.

<p>About the Role</p><p>We&rsquo;re looking for an energetic and customer-focused professional to join BroadDigix as a Client Relationship &amp; Revenue Specialist. You&rsquo;ll play a key part in guiding clients toward the ideal technology solutions while providing exceptional ongoing support. If you thrive on building connections, tackling challenges, and surpassing goals, this position is tailored for you.</p><p>What You&rsquo;ll Do</p><p><b>Drive Revenue &amp; Expansion</b></p><ul><li>Gain insight into client needs and propose the most effective BroadDigix products.</li><li>Initiate contact with leads through outbound calls, customized emails, and interactive demonstrations.</li><li>Reliably achieve or exceed sales quotas each month and quarter.</li><li>Document all interactions meticulously and keep our CRM system current.</li></ul><p><b>Deliver Superior Customer Experience</b></p><ul><li>Act as the main contact point for inquiries via telephone, email, online chat, or direct meetings.</li><li>Support new customers during initial setup and help established ones optimize usage.</li><li>Address concerns swiftly, escalating technical matters as required while maintaining clear communication.</li></ul><p><b>Cultivate Strong Client Bonds</b></p><ul><li>Establish dependable, ongoing relationships founded on trust.</li><li>Solicit client feedback and forward valuable suggestions to product and development teams for continuous improvement.</li></ul><p><b>Collaborate Internally</b></p><ul><li>Work alongside marketing, engineering, and support departments to execute successful strategies and seamless client interactions.</li><li>Contribute to ongoing training sessions and team collaborations to enhance skills and knowledge.</li></ul><p>What We&rsquo;re Looking For</p><p><b>Essential Skills</b></p><ul><li>Outstanding communication skills, both spoken and written, with a friendly and professional tone.</li><li>Proven track record of efficient and effective problem-solving.</li><li>Ability to perform well in a fast-paced, evolving setting.</li><li>Proactive mindset with a strong orientation toward achieving results.</li><li>Excellent teamwork capabilities alongside independent initiative.</li></ul><p><b>Preferred Experience</b></p><ul><li>Bachelor&rsquo;s degree in Business, Marketing, Information Technology, or a related area.</li><li>1&ndash;3 years in revenue generation, client support, or relationship management (experience in technology preferred).</li><li>Practical knowledge of CRM systems (such as HubSpot, Salesforce, or similar tools).</li><li>Familiarity with standard office suites like Microsoft Office or Google Workspace.</li></ul><p>Why Join BroadDigix?</p><ul><li>Competitive salary with bonus (commensurate with experience)</li><li>Promising career progression with regular training and expert mentoring</li><li>Diverse and inclusive workplace that celebrates all contributions</li><li>Opportunity to work on groundbreaking tech solutions with tangible impact</li></ul><p>BroadDigix is an equal-opportunity employer. We value diversity and invite applications from all qualified individuals, irrespective of gender, origin, or personal identity.</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs120,000.00 per month</p><p>Work Location: In person</p>

Client Relationship & Revenue Specialist

<div>
 <p>
  Job Description
 </p>
 <ul>
  <li>
   Assisting the origination of a pipeline of project finance and investment financing opportunities through client outreach
  </li>
  <li>
   Preparing credit reports and offering materials, including term sheets, LOIs, power point presentations and information memorandums
  </li>
  <li>
   Undertaking and managing the necessary due diligence, structuring, financial modeling, risk analysis and mitigation in the structuring of project finance loans
  </li>
  <li>
   Analyzing financial data to identify the company&rsquo;s financial status and developing financial models along with accompanying sensitivity analyses
  </li>
  <li>
   Conducting market research and preparing benchmark analysis
  </li>
  <li>
   Supporting and leading the internal credit approval process
  </li>
  <li>
   With the support of internal and external counsel, ensuring the appropriate legal documentation in line with approvals
  </li>
  <li>
   Being responsible from the monitoring mechanism of the project finance loans ensuring compliance with required guidelines, policies and procedures as well as agreed covenants and reporting requirements
  </li>
  <li>
   Assist in coordinating banking projects and initiatives, including tracking progress, preparing status reports, and ensuring deadlines are met
  </li>
  <li>
   Support relationship managers in servicing clients, responding to inquiries, and coordinating client meetings or events
  </li>
  <li>
   Maintain and update client databases, files, and records, ensuring accuracy and completeness of information
  </li>
  <li>
   Assist in monitoring compliance with banking regulations and internal policies, and ensure adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements
  </li>
  <li>
   Collaborate with other departments within the bank, such as risk management, operations, and compliance, to facilitate smooth workflow and achieve common objectives
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Desired Skills &amp; Experience
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Finance, or related field, Master degree is a plus
  </li>
  <li>
   A demonstrated background in a similar position within a financial institution, consultancy or advisory firm for more than 3 years,
  </li>
  <li>
   Strong knowledge of Corporate Banking, market, industry sector, and/or financial products, regulatory requirements
  </li>
  <li>
   Having outstanding analytical skills, data analysis and report writing skills: ability to analyze financial statements and complex financial models
  </li>
  <li>
   Strong communication skills is a must
  </li>
  <li>
   Effective coordination and communication skills to interact with professionals of different cultural backgrounds
  </li>
  <li>
   Ability to work independently and must be able to work effectively in a team environment
  </li>
  <li>
   Ability to manage multiple projects simultaneously
  </li>
  <li>
   Excellent verbal and written English and Turkish skills
  </li>
  <li>
   Excellent knowledge on MS Office applications
  </li>
  <li>
   Strong organizational and multitasking abilities, with a keen attention to detail.
  </li>
  <li>
   No military service obligation for male candidates
  </li>
 </ul>
 <p>
 </p>
</div>


Relationship Specialist / Assistant Manager, Project Finance

Tech Mahindra

<div>
 <p>
  <strong>
   Job Title: Business Analyst with CRM &amp; Wealth Mgt
  </strong>
 </p>
 <p>
  <strong>
   Experience: 8+ years
  </strong>
 </p>
 <p>
  <strong>
   Location: Pune
  </strong>
 </p>
 <p>
  <strong>
   Domain: Banking
  </strong>
 </p>
 <p>
  <strong>
   Budget: upto 25LPA (on case-to-case basis)
  </strong>
 </p>
 <p>
  <strong>
   Notice Period: upto 30 Days
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The workweek will consist of three days at the client location, although this may change according to business needs.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skillset:
  </strong>
 </p>
 <p>
  &middot; 8+ years in the technology change space with a background in CRM transformation initiatives in the financial/wealth management domain
 </p>
 <p>
  &middot; Self-motivated, proactive and able to work independently, perform multiple tasks and take decisions where necessary, under minimal supervision
 </p>
 <p>
  &middot; Should demonstrate accountability and ownership over and above assigned tasks
 </p>
 <p>
  &middot; Strong analytical and logical thought process to be able to independently drive and influence positive changes
 </p>
 <p>
  &middot; High level of curiosity and a keenness for constant improvement
 </p>
 <p>
  &middot; Tenacious and resilient, able to operate in fast moving environment with attention to details
 </p>
 <p>
  &middot; Good presentation skills, being able to structure the communication points &amp; lead audiences through the key messages
 </p>
 <p>
  &middot; Good team player and willingness to go the &lsquo;extra mile&rsquo; to achieve common team goals
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Soft skills
  </strong>
 </p>
 <p>
  &middot; Good communication skills, being able to speak the &lsquo;business&rsquo; and &lsquo;tech&rsquo; language
 </p>
 <p>
  &middot; Good presentation skills, being able to structure the communication points &amp; lead audiences through the key messages
 </p>
 <p>
  &middot; Team player with an open mindset
 </p>
 <p>
  &middot; Sense of ownership, not just &lsquo;passing the job&rsquo;
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Domain or platform knowlegde / experience:
  </strong>
 </p>
 <p>
  &middot; Closely with Emerging Markets Transformation team and business stakeholders for implementing solutions to business problems.
 </p>
 <p>
  &middot; Interactions with business user communities
 </p>
 <p>
  &middot; Able to drive discussions with user to understand and capture business requirements, and communicate / &lsquo;sell&rsquo; solution proposals
 </p>
 <p>
  &middot; Handle &amp; manage user queries, including e2e incident management
 </p>
 <p>
  &middot; Support in overall Change Management, including interactions to drive up user awareness
 </p>
 <p>
  &middot; Conduct training, develop training materials
 </p>
 <p>
  &middot; Managing CRM SharePoint page
 </p>
 <p>
  &middot; Managing solution design
 </p>
 <p>
  &middot; Ability to collaborate with architects and development team to translate business requirements into solution designs
 </p>
 <p>
  &middot; Creative thinking, think out of box
 </p>
 <p>
  &middot; Good understanding of Salesforce capabilities and peripheral system capabilities
 </p>
 <p>
  &middot; Good architectural awareness, take into consideration to develop lasting solution
 </p>
 <p>
  &middot; Own UAT testing &amp; managing BISO, TISO approvals, and L2 sign offs
 </p>
 <p>
  &middot; Manage the Sprint demo, L1/L2 walkthrough and seeing through the sign offs
 </p>
 <p>
  &middot; Able to work well with developers &amp; testers and at times do mini- project management, as role will be critical in seeing through e2e lifecycle of an initiative
 </p>
 <p>
  &middot; Managing interactions with other squads / tribes for dependencies / joint initiatives
 </p>
 <p>
  &middot; Leading investigations into incidents / production issues / data inaccuracies
 </p>
 <p>
  &middot; Good and structured investigative approach
 </p>
 <p>
  &middot; Comfortable in handling large amount of data as may be required to do reconciliations
 </p>
</div>


Customer Relationship Management Specialist

Talents Tide

<div>
 <p>
  <strong>
   📌 Job Opportunity: Manager &ndash; Customer Complaint Management:
  </strong>
 </p>
 <p>
  We are hiring an experienced
  <strong>
   Manager &ndash; Customer Complaint Management
  </strong>
  to lead our customer care function and drive continuous service improvement. The ideal candidate will excel in resolving escalated complaints, enhancing customer satisfaction, and implementing strong process improvements across the organization.
 </p>
 <p>
  <strong>
   🔹 Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Lead the end-to-end resolution of customer complaints and ensure timely, effective solutions.
  </li>
  <li>
   Analyze complaint trends and identify root causes to enhance service quality.
  </li>
  <li>
   Implement corrective and preventative measures to reduce future escalations.
  </li>
  <li>
   Collaborate with cross-functional teams to improve processes and customer touchpoints.
  </li>
  <li>
   Prepare and present regular reports on complaint performance, insights, and improvements.
  </li>
  <li>
   Ensure compliance with customer service policies, regulatory requirements, and best practices.
  </li>
  <li>
   Drive initiatives that strengthen customer experience and overall service efficiency.
  </li>
 </ul>
 <p>
  <strong>
   🔹 Qualifications &amp; Skills:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Customer Service, or related field (Master&rsquo;s preferred).
  </li>
  <li>
   4&ndash;6 years of experience in customer complaint management, customer service, or related functions.
  </li>
  <li>
   Strong analytical skills with the ability to interpret trends and develop improvement strategies.
  </li>
  <li>
   Excellent communication and stakeholder management abilities.
  </li>
  <li>
   Proficiency in CRM systems, complaint tracking tools, and Microsoft Office Suite.
  </li>
  <li>
   Skilled in problem-solving, de-escalation, and delivering high customer satisfaction.
  </li>
  <li>
   Knowledge of regulatory compliance and industry best practices.
  </li>
  <li>
   Ability to lead teams and work effectively under pressure.
  </li>
 </ul>
 <p>
  <strong>
   🔹 Competencies:
  </strong>
 </p>
 <ul>
  <li>
   Execution &amp; Delivery
  </li>
  <li>
   Accountability
  </li>
  <li>
   Teamwork &amp; Collaboration
  </li>
  <li>
   Effective Communication
  </li>
  <li>
   Innovation
  </li>
  <li>
   Customer Service Orientation
  </li>
 </ul>
 <p>
 </p>
</div>


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