relationship specialist

VyStar Credit Union

<div>At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.<ul><li>SELECTION PROCESS:</li></ul>
As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months.
ACCOUNTABILITY STATEMENT 
 
The Relationship Specialist's responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship-building position must be able to describe VyStar Credit Union&rsquo;s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals.
ESSENTIAL RESPONSIBILITIES<ul><li>
Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively.</li><li>
Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs.</li><li>
Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately.</li><li>
Handle personal and business account transactions, open accounts, and process various types of loan applications.</li><li>
Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance.</li><li>
Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes.</li><li>
Support and participate in all Credit Union initiatives and campaigns.</li><li>
Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.</li><li>
Work with relative independence to accomplish tasks.</li><li>
Exhibit a high degree of integrity, trustworthiness, and professionalism always.</li><li>
Exude a positive and professional attitude with members and partners consistently.</li><li>
Resolve member problems independently, seeking to find ways to a &ldquo;yes&rdquo; whenever possible, and escalating more complex concerns.</li><li>
Embrace VyStar&rsquo;s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments.</li><li>
Actively lead by example through community service supporting the VyStar brand.</li><li>
Utilize excellent verbal and written communication skills.</li><li>
Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service.</li><li>
Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union&rsquo;s products and services, resulting in booked sales.</li><li>
Address and overcome objections effectively while educating members about the wide array of offerings available.</li><li>
Perform other duties as assigned.</li><li>
All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.</li></ul>
JOB QUALIFICATIONS
EDUCATION<ul><li>
High School Diploma/GED is required.</li><li>
Associate&rsquo;s degree is preferred.</li></ul>
EXPERIENCE<ul><li>
Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution.</li></ul>
KNOWLEDGE, SKILLS &amp; ABILITIES<ul><li>
Ability to process accurate transactions and requests.</li><li>
Must possess and utilize excellent listening skills, verbal, and written communications skills.
</li><li>Proficient in the use of the Internet and Microsoft Office.</li><li>
Must have an outgoing personality and a strong desire to help people.</li><li>
Must be professional in appearance and attitude.</li><li>
Must be able to handle many tasks in a fast-paced environment.</li><li>
Must possess strong critical thinking and decision-making abilities.</li><li>
Strong communication skills and a genuine passion for sales are essential for success in this role.</li><li>
May stand throughout entire shift in order to assist members or other staff.</li></ul>
DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
ADDITIONAL JOB DESCRIPTION
Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.<ul><li>
Focus Focus your full attention by carefully listening to and observing your client or member.</li><li>
Connect Consistently be friendly and approachable. Demonstrate you care.</li><li>
Understand Listen empathetically and ask questions. (70%/30%)</li><li>
Counsel Recommend solutions based on your client&rsquo;s or member&rsquo;s needs and objectives.</li><li>
Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action.</li></ul>
VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources</div>

Relationship Specialist

<div>At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement-available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.<ul><li>SELECTION PROCESS:</li></ul>
As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months.
ACCOUNTABILITY STATEMENT 
 
The Relationship Specialist I responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship building position must be able to describe VyStar Credit Union&rsquo;s value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals.
ESSENTIAL RESPONSIBILITIES<ul><li>
Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively.</li><li>
Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs.</li><li>
Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately.</li><li>
Handle personal and business account transactions, open accounts, and process various types of loan applications.</li><li>
Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance.</li><li>
Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes.</li><li>
Support and participate in all Credit Union initiatives and campaigns.</li><li>
Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.</li><li>
Work with relative independence to accomplish tasks.</li><li>
Exhibit a high degree of integrity, trustworthiness, and professionalism always.</li><li>
Exude a positive and professional attitude with members and partners consistently.</li><li>
Resolve member problems independently, seeking to find ways to a &ldquo;yes&rdquo; whenever possible, and escalating more complex concerns.</li><li>
Embrace VyStar&rsquo;s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments.</li><li>
Actively lead by example through community service supporting the VyStar brand.</li><li>
Utilize excellent verbal and written communication skills.</li><li>
Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service.</li><li>
Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union&rsquo;s products and services, resulting in booked sales.</li><li>
Address and overcome objections effectively while educating members about the wide array of offerings available.</li><li>
Perform other duties as assigned.</li><li>
All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.</li></ul>
JOB QUALIFICATIONS
EDUCATION<ul><li>
High School Diploma/GED is required.</li><li>
Associate&rsquo;s degree is preferred.</li></ul>
EXPERIENCE<ul><li>
Previous experience in a sales and/or customer service position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution.</li></ul>
KNOWLEDGE, SKILLS &amp; ABILITIES<ul><li>
Ability to process accurate transactions and requests.</li><li>
Must possess and utilize excellent listening skills, verbal, and written communications skills.
</li><li>Proficient in the use of the Internet and Microsoft Office.</li><li>
Must have an outgoing personality and a strong desire to help people.</li><li>
Must be professional in appearance and attitude.</li><li>
Must be able to handle many tasks in a fast-paced environment.</li><li>
Must possess strong critical thinking and decision-making abilities.</li><li>
Strong communication skills and a genuine passion for sales are essential for success in this role.</li><li>
May stand throughout entire shift in order to assist members or other staff.</li></ul>
DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
ADDITIONAL JOB DESCRIPTION
Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.<ul><li>
Focus Focus your full attention by carefully listening to and observing your client or member.</li><li>
Connect Consistently be friendly and approachable. Demonstrate you care.</li><li>
Understand Listen empathetically and ask questions. (70%/30%)</li><li>
Counsel Recommend solutions based on your client&rsquo;s or member&rsquo;s needs and objectives.</li><li>
Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action.</li></ul>
VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources</div>

Relationship Specialist I

Stellantis

<div>Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro&euml;n, Dodge, DS Automobiles, Fiat, Jeep&reg;, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
Position Summary:
The Commercial Relationship Specialist fosters and maintains relationships with our commercial clients. Responsible for understanding client needs, promoting products and services. Ensures overall client satisfaction by assisting with the sales, dealer on-boarding, on-going dealer servicing and monitoring.
Responsibilities:
<ul><li>Engage directly with dealers to drive SFS&rsquo;s Commercial Lending business, responsible for both sales and risk mitigation key performance indicators</li>
<li>Collaborate with internal teams to ensure seamless delivery of services to clients</li>
<li>Support Commercial Operations leadership in necessary tasks to comply with portfolio review and line management activities, to include financial statement spreading and adjustments, ratio, trend analysis, and red flags reporting</li>
<li>Coordinate with Commercial Lending team, Field Sales, Underwriting and dealer to drive efficient, customer-friendly processes: new dealer on-boarding, annual reviews, interim requests, and special account management</li>
<li>Train DAS Users and handle related questions/issues to system and flooring process</li>
<li>Act as &ldquo;voice of the customer&rdquo; and communicate with leadership as necessary re: product creation, product/process modification, and closing the circle with our dealer customers</li>
<li>Identify opportunities to grow client relationships and expand business</li>
<li>Resolve client issues and concerns in a timely and effective manner</li>
<li>Prepare reports and analysis on client accounts and activities</li>
<li>Other duties may be assigned; responsibilities and activities may change</li>
</ul>
Qualifications and Competencies Required: An individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Experience:
<ul><li>Minimum 3 years of auto lending and/or dealer relationship and sales experience</li>
</ul>
Education:
<ul><li>High school diploma and or GED</li>
</ul>
Skills Required:
<ul><li>Proven experience in automotive financial services or commercial banking</li>
<li>Ability to build and maintain strong client relationships</li>
<li>Knowledge of accounting, financial statement analysis, cash flow and dealer workout</li>
<li>Demonstrated analytical and problem-solving abilities, with a strategic mindset</li>
<li>Excellent interpersonal and communication skills, with the ability to build trust and rapport with clients and stakeholders</li>
<li>Ability to identify and plan measures to achieve the objectives and quality of service effectively; organize work effectively so that priorities are met; present resources effectively and conduct systematic evaluations.</li>
<li>Proficient in using CRM software and MS Office</li>
<li>Ability to work independently and collaboratively in a team-oriented environment</li>
</ul>
Preferred:
<ul><li>Education &ndash; Bachelor's degree in Business Administration, Finance or a related</li>
<li>Skills &ndash; Knowledge of industry specific web-based tools such as AssureSign/Docusign, DataScan, SalesForce, etc.</li>
</ul>
Overtime required &ndash; weekends as needed
Travel - 20-40% is required
Must have reliable transportation; preferred locations: Atlanta, GA; Dallas, TX; Houston, TX, Detroit, MI, Phoenix, AZ
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.
Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.</div>

Commercial Relationship Specialist

ConnectOne Bank

<div><h2 class="jobSectionHeader">About us:</h2>
ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we&rsquo;re builders &mdash; of businesses, communities, and equity. Most importantly, we&rsquo;re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.
ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry&rsquo;s future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission.
People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at &ldquo;a better place to be&rdquo;.
ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.<h2 class="jobSectionHeader">
About this role</h2>
Banking Relationship Specialists play a vital role in ConnectOne &ldquo;Client First&rdquo; banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture.<h2 class="jobSectionHeader">
In this role you will:</h2><ul><li>
Support the Bank&rsquo;s &ldquo;People First&rdquo; focus and rules of engagement&mdash;greeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank &ldquo;A Better Place to Be&rdquo;.</li><li>
Proactively identify opportunities for relationship acquisition and development by cross-selling the Bank&rsquo;s products and services in a consultative manner.</li><li>
Perform account opening for deposit products and educate clients on the Bank&rsquo;s product and service offerings.</li><li>
Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets.</li><li>
Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion.</li><li>
Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance.</li><li>
Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact.</li><li>
Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions.</li><li>
Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed.</li><li>
Active participation in achieving branch sales objectives.</li><li>
Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops.</li><li>
Supports retail and community events to promote the brand in accordance with the retail business plan.</li><li>
Performs other duties that may be assigned.</li></ul><h2 class="jobSectionHeader">
Must haves:</h2><ul><li>
Strong needs-based sales skills.</li><li>
One to three years bank platform sales and teller experience.</li><li>
Detailed understanding of federal banking compliance and requirements.</li><li>
Strong &ldquo;People First&rdquo; interest and ability.</li><li>
Strong ability in assessing and meeting the needs of customer and/or solving customer problems.</li><li>
Effective teambuilding and interpersonal communication abilities are necessary.</li><li>
Ability to lift items up to 25 lbs.</li><li>
ConnectOne Bank culture mastery.</li><li>
To support business needs, ability to work a flexible schedule is required.</li></ul><h2 class="jobSectionHeader">
Additional information:</h2>
Benefits:<ul><li>
World class health, vision, and dental benefits on day one</li><li>
401k with employer match</li><li>
Employee appreciation events (team building, softball games, food truck days, etc..)</li><li>
Employee assistance programs (EAP)</li><li>
Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)</li><li>
Tuition reimbursement</li><li>
Employee Discount perks</li><li>
CNOB Community Service Events</li></ul>
&hellip;.and much, much more!
Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us &ldquo;a better place to be!&rdquo;
ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.
ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.</div>

Banking Relationship Specialist

<div><h2 class="jobSectionHeader">About us:</h2>
ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we&rsquo;re builders &mdash; of businesses, communities, and equity. Most importantly, we&rsquo;re building opportunities. Our mission is to ensure our employees feel empowered to make important decisions, reach their potential and truly make an impact.
ConnectOne is a growth organization by design; it is part of our DNA and we take pride in seeing our employees grow with us. Founded in 2005 by an entrepreneur, we have grown into a high-performing commercial bank, inspiring a new model for our industry&rsquo;s future. By embracing technology and all the ways it can help us become a world-class service organization, we support small business owners by fueling their mission.
People First is the blueprint for our culture. It is at the foundation of everything we do and the decisions we make. At ConnectOne, you have the opportunity to be a part of a dynamic culture and team. Develop your forward-thinking skills, thrive in an entrepreneurial setting, and succeed at &ldquo;a better place to be&rdquo;.
ConnectOne Bank is an Equal Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation.<h2 class="jobSectionHeader">
About this role</h2>
Banking Relationship Specialists play a vital role in ConnectOne &ldquo;Client First&rdquo; banking experience by acquiring, retaining, and expanding banking relationships of both the business and consumer clients while demonstrating the ConnectOne Culture.<h2 class="jobSectionHeader">
In this role you will:</h2><ul><li>
Support the Bank&rsquo;s &ldquo;People First&rdquo; focus and rules of engagement&mdash;greeting clients by name, maintaining a professional demeanor, ensuring the branch reflects ConnectOne Bank standards and working as an active member of the Branch team, always striving to make ConnectOne Bank &ldquo;A Better Place to Be&rdquo;.</li><li>
Proactively identify opportunities for relationship acquisition and development by cross-selling the Bank&rsquo;s products and services in a consultative manner.</li><li>
Perform account opening for deposit products and educate clients on the Bank&rsquo;s product and service offerings.</li><li>
Ensure all activities, transactions and records are in compliance with operational, security and control procedures of the Bank, preventing fraud and protecting customer assets.</li><li>
Handle customer service issues by conducting research, taking ownership, and following up with on a daily basis as necessary until conclusion.</li><li>
Assist other branch team members with transactions and overall operations, as necessary, and provide feedback and coaching to improve overall team performance.</li><li>
Perform service transactions for the Branch to include check re-orders, address/name changes, safe deposit box access, outbound wires, account maintenance and outbound client contact.</li><li>
Serve as primary back-up to the Branch Manager or Assistant Branch Manager where applicable, for operational and service-related functions.</li><li>
Assists with Teller functions as needed including performing banking transactions over the phone or at the drive-up window including accepting deposits, cashing checks, and assisting clients with other banking needs, and branch opening and closing as needed.</li><li>
Active participation in achieving branch sales objectives.</li><li>
Maintains a 90% plus service performance and reinforces feed -back gained from mystery shops.</li><li>
Supports retail and community events to promote the brand in accordance with the retail business plan.</li><li>
Performs other duties that may be assigned.</li></ul><h2 class="jobSectionHeader">
Must haves:</h2><ul><li>
Strong needs-based sales skills.</li><li>
One to three years bank platform sales and teller experience.</li><li>
Detailed understanding of federal banking compliance and requirements.</li><li>
Strong &ldquo;People First&rdquo; interest and ability.</li><li>
Strong ability in assessing and meeting the needs of customer and/or solving customer problems.</li><li>
Effective teambuilding and interpersonal communication abilities are necessary.</li><li>
Ability to lift items up to 25 lbs.</li><li>
ConnectOne Bank culture mastery.</li><li>
To support business needs, ability to work a flexible schedule is required.</li></ul><h2 class="jobSectionHeader">
Additional information:</h2>
Benefits:<ul><li>
World class health, vision, and dental benefits on day one</li><li>
401k with employer match</li><li>
Employee appreciation events (team building, softball games, food truck days, etc..)</li><li>
Employee assistance programs (EAP)</li><li>
Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)</li><li>
Tuition reimbursement</li><li>
Employee Discount perks</li><li>
CNOB Community Service Events</li></ul>
&hellip;.and much, much more!
Studies have shown that individuals from underrepresented groups, may only apply to roles if they meet 100% of the qualifications. Roles evolve over time, especially with innovation, and you may be just the person we need. We hope you're open to learning new skills and growing with us. We encourage you to apply to continue making us &ldquo;a better place to be!&rdquo;
ConnectOne Bank is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.
ConnectOne Bank also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If an accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.</div>

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