relay dispatcher

Shoals Ambulance

<div><p><b>Definition:</b></p><p>
Under the direction of the Dispatch Supervisor, a Dispatcher will be responsible for the deployment and tracking and movement of units on an ongoing basis throughout the day per local System Status Management Plan. They will broadcast orders to crews regarding runs, emergencies and general information.
</p><p>Dispatchers will operate radio, telephone, or computer equipment relay information or orders to proper individuals or members of management.
</p><p>In addition, the dispatcher, under Emergency Medical Dispatch protocol, will be required to take caller information, determine the nature of the run request, dispatch runs (emergent and non-emergent) to the crews in an appropriate and timely manner, and record pertinent information.</p><p><b>
Reports To:</b></p><ul><li>
Dispatch Supervisor or Communications Director as appropriate for all operational activities.</li></ul><p><b>
Minimum Requirements:</b></p><ul><li>
Must possess a high degree of personal integrity and responsibility.</li><li>
Currently licensed, certified or registered by the appropriate state agencies.</li><li>
Currently certified in Emergency Medical Dispatch by MPDS or other appropriate organization.</li><li>
Must have the ability to work effectively with minimal supervision, using good judgment.</li><li>
Must have the ability to work in a fast paced, hectic, high-pressure environment.</li><li>
Must have the ability to simultaneously manage multiple activities without error.</li><li>
Must have superior spatial orientation ability in order to be able to read and interpret maps.</li><li>
Must have good computer skills and be able to type at least 30 words per minute.</li><li>
Must have the ability to work efficiently and interact in a constructive and professional manner with other employees, public safety personnel and medical staff.</li><li>
Must have the ability to interact effectively and professionally with patients, customers, clients, family members, bystanders, and the general public in such a manner as to reflect positively on the company.</li><li>
Must demonstrate a level of skill and ability consistent with the provision of quality customer care.</li><li>
Prefer previous or current certification as Emergency Medical Technician.</li></ul><p>
</p><p><b>Physical Requirements:</b></p><ul><li>
The ability to reach, push and pull.</li><li>
The ability to sit for long periods of time.</li><li>
The ability to use phones and radios to communicate with callers, crews and other staff</li><li>
The ability use mouse or keyboard to input data into computer over long periods of time.</li><li>
The ability to view graphic and text data on multiple computer screens for long periods of times.</li><li>
The ability to complete all job duties during any and all hours of the day and night.</li></ul></div>

Dispatcher

United Petroleum Transport Ltd.

<p></p><div><p>The Fleet Manager is responsible for dispatching loads to our customers.</p><p>
</p><p><b><i>A Day in the life of a Fleet Dispatcher:</i></b></p><p>
</p><ul><li>Promote safety in all actions</li><li>
Control and complete paperwork as required</li><li>
Safely plan driver trips around load/customer expectations and safety guidelines</li><li>
Communicate with drivers regarding company and customer requirements</li><li>
Relay to customer service any issues that need to be relayed to the customer</li><li>
Assisting the drivers in planning routes and building loads</li><li>
Prioritize loads for timely delivery</li><li>
Track and trace all current loads in transit and deliveries</li><li>
Assign loads to drivers in a fair and equitable manner</li><li>
Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination</li><li>
Communicate with drivers during check-ins throughout pickup, transit, and delivery</li><li>
Monitor store inventories</li><li>
Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff
</li><li>Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required</li><li>
Comply with all corporate policies and procedures and all health and safety policies</li></ul><p>
</p><p><b>Additional Responsibilities:</b></p><p>
</p><ul><li>Carry out other duties assigned by CSC Manager as required</li></ul><p>
</p><p></p><p><b>Education &amp; Experience:</b></p><p>
</p><ul><li>High School Education or equivalent</li><li>
One year experience dispatching or in the customer service area</li></ul><p>
</p><p><b>Knowledge, Skills and Abilities:</b></p><p>
</p><ul><li>Excellent verbal and written communication skills</li><li>
Knowledge of DOT regulations, federal and state standards</li><li>
Ability to prioritize and manage multiple projects</li><li>
Self-starter with detail oriented work habits</li><li>
Able to maintain confidentiality</li><li>
Display professional demeanor</li><li>
Good interpersonal skills; able to work well with wide range of individuals</li><li>
Demonstrate dependability through good attendance and adherence to timelines and schedules</li><li>
Basic computer skills (word &amp; excel)</li><li>
Knowledge of basic company employment policies and procedures</li></ul><p>
</p><p><b>Physical Requirements:</b></p><p>
</p><ul><li>Sitting for long periods of time, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual activity</li><li>
Occasional lifting (up to 20 pounds)</li></ul></div><p></p>

Dispatcher (days)

via transport

<p>Dispatcher &ndash; Intermodal Containers Job Summary</p><p>The Intermodal Dispatcher is responsible for coordinating the movement of shipping containers between rail terminals, ports, warehouses, and customer locations. This role ensures timely pickups and deliveries, manages driver schedules, monitors freight movement, and maintains communication with drivers, customers, and terminal personnel to maximize efficiency and customer satisfaction.</p><p>Key Responsibilities</p><ul><li>Schedule and dispatch drivers for container pickups and deliveries.</li><li>Coordinate intermodal freight movements between rail yards, ports, and customer facilities.</li><li>Monitor driver locations and shipment status to ensure on-time service.</li><li>Communicate with customers regarding delivery schedules, delays, and shipment updates.</li><li>Track container availability, chassis usage, and appointment times.</li><li>Ensure compliance with company policies, DOT regulations, and customer requirements.</li><li>Resolve operational issues such as delays, equipment shortages, or route changes.</li><li>Maintain accurate dispatch records and transportation management system (TMS) data.</li><li>Verify driver paperwork, container numbers, and delivery documentation.</li><li>Work closely with customer service, operations, and terminal personnel to improve efficiency.</li><li>Manage daily load planning and optimize driver utilization.</li><li>Monitor detention, demurrage, and other accessorial charges.</li></ul><p>Qualifications</p><ul><li>High school diploma or equivalent; associate degree preferred.</li><li>2+ years of dispatching, logistics, transportation, or intermodal experience preferred.</li><li>Knowledge of intermodal transportation, rail operations, ports, and container logistics.</li><li>Experience using dispatch software, TMS systems, and GPS tracking platforms.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work in a fast-paced environment and handle changing priorities.</li><li>Proficiency in Microsoft Office, especially Excel and Outlook.</li></ul><p>Preferred Skills</p><ul><li>Knowledge of rail terminal procedures and container management.</li><li>Understanding of DOT regulations and Hours of Service requirements.</li><li>Experience with load planning and route optimization.</li><li>Strong customer service and relationship management skills.</li></ul><p>Working Conditions</p><ul><li>Office-based dispatch environment.</li><li>May require evenings, weekends, or on-call availability depending on operational needs.</li><li>Frequent communication with drivers, customers, rail terminals, and port personnel.</li></ul><p>Performance Metrics</p><ul><li>On-time pickup and delivery performance.</li><li>Driver utilization and productivity.</li><li>Customer satisfaction.</li><li>Reduction of detention and demurrage costs.</li><li>Accurate and timely dispatch documentation.</li></ul><p><b>Job Title Alternatives:</b></p><ul><li>Intermodal Dispatcher</li><li>Container Dispatcher</li><li>Logistics Dispatcher &ndash; Intermodal Operations</li><li>Intermodal Transportation Coordinator</li><li>Container Operations Dispatcher</li></ul><p>I can also tailor this description specifically for a <b>resume</b>, <b>job posting</b>, or <b>LinkedIn position description</b>.</p><p>Work Location: In person</p>

OWL Services

<p></p><div><div><b>Who We Are</b></div><div></div><div><br>
OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.</div><div></div><div><br>
With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.</div><div></div><div><br>
OWL Services&rsquo; companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo&rsquo;s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.</div><div></div><div><br>
Come join us! For more information visit OWLServices.com and follow us on LinkedIn.</div><div></div><div><b><br>
The Role</b></div><div></div><div><br>
We are currently searching for a detail-oriented and organized Dispatcher to join our team. The Dispatcher will be responsible for dispatching service technicians daily to meet customer service needs. Position requires having a strong understanding of the geographical area that the dispatcher is based, great communication, problem solving skills and attention to detail. This is an opportunity for a long term position and to join a growing company.</div><div></div><div><b><br>
Responsibilities</b></div><br>
<div></div><ul><li>
Excellent communication and customer service skills</li><li>
Ability to handle an extremely high volume of service calls</li><li>
Negotiating priority of service call</li><li>
Create detailed project plans, with all tasks, dependencies, and timelines identified, and keep those project plans continuously updated</li><li>
Ensure scope, schedule, and budget data are communicated to stakeholders as they may evolve throughout a project</li><li>
Must have an above average ability to multi-task in a fast-paced environment</li><li>
Must work well under pressure and attention to detail is an absolute must</li><li>
Attention to data entry, updating information in a timely manner throughout the day</li><li>
Continuous communication with service technicians and providing optimal routing</li><li>
Technical support; providing directions, changes in scheduling, etc</li><li>
Notifying customers of delay in delivery schedule</li><li>
Track that our service technicians comply with customer requirements</li><li>
Assist in closing service calls and invoicing</li><li>
Collect and review service technician&rsquo;s paperwork and notes for completeness</li><li>
General office duties (faxing, scanning, typing, filing, etc)</li></ul><div></div><div><b><br>
Qualifications</b></div><br>
<div></div><ul><li>
High school diploma or equivalent</li><li>
3+ years of experience dispatching Field Service Techs</li><li>
Strong computer skills, excellent communication and organizational skills</li><li>
Proven ability to accurately and quickly develop creative solutions to problems</li><li>
Self-starter with multi-tasking ability and strong interpersonal skills</li><li>
Experience using internet maps and dispatch software</li></ul><div></div><p><b><br>
Compensation and Benefits</b></p><ul><li>
10 Paid Holidays</li><li>
Flexible Time Off</li><li>
401(k) Company Match</li><li>
Health, Dental, and Vision Insurance</li><li>
HSA and FSA</li><li>
Disability &amp; Occupational Accident Insurance</li><li>
Company-Paid Life Insurance Policy</li><li>
Employee Assistance Program (EAP)</li><li>
World-class paid training program for you to learn the skills for long term career success.</li></ul><p>
Requisitions #3863</p></div><p></p>

1-Tom Plumber Buffalo

<p><b>The Opportunity</b></p><p>1-Tom Plumber Buffalo is a new, premium plumbing company launching in Western New York. We're looking for a high-urgency, highly organized Dispatcher to be the air traffic controller of our operation.</p><p>This role is mission-critical. A great dispatcher doesn't just answer phones &mdash; they control the schedule, maximize truck productivity, reduce chaos, and directly impact revenue.</p><p>This is not a slow front-desk job. This is not a passive call-answering role. If you like running the board and keeping things tight, keep reading.</p><p><b>How You Get Paid</b></p><ul><li>$22&ndash;$24/hour base depending on experience ($45,760&ndash;$49,920 annually)</li><li>$150/month performance kicker when your booking rate hits 80%+</li><li>Realistic OTE at $23/hr base: $51,000&ndash;$53,000 annually</li><li>Your bonus is tied to the one metric you control: booking rate</li></ul><p><b>What You'll Be Doing</b></p><ul><li>Answer every inbound call professionally and with urgency &mdash; no call goes to voicemail during operating hours</li><li>Book 80%+ of inbound calls; if you can't book it, understand why and flag it</li><li>Dispatch service plumbers and manage the schedule in real time</li><li>Communicate clearly with techs in the field and customers waiting at home</li><li>Manage delays, reroutes, and emergency calls without losing your composure</li><li>Maintain accurate job notes in ServiceTitan throughout the day</li><li>Support light admin, customer follow-ups, and office operations</li></ul><p><b>What &quot;Good&quot; Looks Like</b></p><ul><li>The board is tight</li><li>The trucks are moving</li><li>Customers know what's happening</li><li>Techs aren't waiting around</li><li>Fires get put out fast and calmly</li></ul><p><b>Requirements</b></p><ul><li>Prior dispatching, scheduling, or office operations experience preferred</li><li>Strong customer service and communication skills</li><li>Highly organized and detail-oriented</li><li>Comfortable working in a fast-paced, sometimes chaotic environment</li><li>Able to prioritize and make decisions under pressure</li><li>High sense of urgency and ownership</li><li>ServiceTitan or field service software experience is a plus, not required</li></ul><p><b>What We Offer</b></p><ul><li>Base rate that reflects the real responsibility of this role</li><li>Bonus pay tied to the metric you control</li><li>Health, dental, vision, 401(k), PTO</li><li>A growing team with opportunity to move into office or operations management as the company scales</li><li>A company being built the right way, with systems and standards from day one</li></ul><p><b>The Kind of Person Who Does Well Here</b></p><p>You don't freeze when five things happen at once. You like running the board. You hate inefficiency. You take pride in keeping things tight and professional. If that's you &mdash; apply.</p><p>Job Type: Full-time</p><p>Pay: $22.00 - $24.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Capital Waste Services

<div>Description:
<p><b>
Do you have excellent Customer Service skills and Dispatch experience? If so, then we have the job for you!</b></p><p>
CWS is a leading provider of waste management services throughout South Carolina, Georgia, Tennessee, Virginia, and Florida. We are committed to providing superior customer service with our emphasis on integrity, reliability, and cleanliness. Our exceptional customer service team helps deliver satisfaction to our clients throughout our footprint. If you are passionate about helping others and seeking a challenging and interesting position, apply today!</p><p><b>
The Dispatcher</b> will communicate back and forth with Drivers to assist with problem resolution while on route for residential, commercial, and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. In addition to setting up new accounts from Service Agreements and maintaining proper flow of paperwork from sales to operations, the Dispatcher will file and maintain customer contracts and records in a neat, orderly fashion.</p><h3 class="jobSectionHeader"><b><br>
POSITION SUMMARY:</b></h3><p>
Respond to and resolve customer service inquiries, requests, or complaints; work directly with sales personnel to maintain customer accounts as necessary.</p><h3 class="jobSectionHeader"><b><br>
MINIMUM REQUIREMENTS:</b></h3><ul><li><b>
Education</b>: High School Diploma, GED and/or equivalent work experience</li><li><b>
Experience</b>: One year of customer service experience</li><li><b>
Preferred</b>: 12 months experience with company procedures, products and service, and experience working in a team environment</li><li><b>
Language</b>: Proficient in speaking English</li></ul><h3 class="jobSectionHeader"><b>
PRIMARY DUTIES AND RESPONSIBILITIES:</b></h3><ul><li>
Respond effectively and courteously to customer service inquiries, requests, or complaints</li><li>
Return all customer calls in a timely manner</li><li>
Notify appropriate personnel to handle customer problems and concerns</li><li>
Research and resolve issues in a timely manner</li><li>
Review daily reports with the Customer Service Manager/Office Manager</li><li>
Enter service and route data into computer for billing and route scheduling</li><li>
Set up new accounts from Service Agreements and maintain paperwork flow from sales to operations</li><li>
Route customers for recycling and trash pick-ups</li><li>
Work closely with dispatch to ensure quality assurance</li><li>
Assist with collections by reinstating customers and processing paperwork</li><li>
Maintain customer records and update account information</li><li>
Identify, assess, and resolve customer needs to achieve satisfaction</li></ul><h3 class="jobSectionHeader"><b>
KNOWLEDGE, SKILLS, AND ABILITIES:</b></h3><ul><li>
Excellent customer service skills</li><li>
Basic computer skills for inputting and retrieving data</li><li>
Strong written and verbal communication skills</li><li>
Ability to handle multiple tasks</li><li>
Ability to work effectively in a team environment</li><li>
Problem-solving and conflict resolution skills</li></ul><h3 class="jobSectionHeader"><b>
EQUIPMENT AND SOFTWARE USED:</b></h3><ul><li>
Microsoft Office: Word, Excel, PowerPoint, Outlook</li><li>
Company information systems applications</li></ul><h3 class="jobSectionHeader"><b>
WORK ENVIRONMENT:</b></h3><ul><li>
Usual office environment</li><li>
In-person / Work On-site</li></ul><h3 class="jobSectionHeader"><b>
TYPICAL PHYSICAL DEMANDS:</b></h3><ul><li>
Ability to organize office systems through adjusting, lifting, pulling, pushing, bending, or folding</li><li>
Ability to use a computer and related devices throughout the workday</li><li>
Speaking and hearing ability to interact with customers via telephone</li></ul>
Requirements:
<p><b>
Education:</b> High School Diploma, GED and/or equivalent work experience</p><p><b>
Years of Experience:</b> One year of <b>Dispatch and Customer Service</b> experience</p><p><b>
Preferred:</b> 6-12 months experience with company procedures, products and service, and experience working in a team environment</p></div>

American Expediting

<div>
 <strong>
  2nd Shift (2:00p-10:30p)
  <br/>
  <br/>
 </strong>
 <strong>
  3rd Shift (10:00p-6:30a)
  <br/>
  <br/>
 </strong>
 <strong>
  Onsite: Pittsburgh, PA
  <br/>
  <br/>
 </strong>
 <strong>
  Weekends and holidays are mandatory.
  <br/>
  <br/>
 </strong>
 <strong>
  ABOUT THE COMPANY:
 </strong>
 American Expediting is the nation's premier custom transport provider. Our people are smart, creative problem-solvers dedicated to crafting custom transport, logistics, warehousing, and distribution solutions for some of the world's most dynamic brands. Our reputation for excellence is hard-earned, with 99.3% on-time delivery performance for mission-critical, time-critical shipments. And our focus on continuous innovation means we're always ready to meet the ever-evolving needs of our customers.
 <br/>
 <br/>
 <strong>
  SUMMARY:
 </strong>
 If you are looking for a place to start your career, American Expediting could be just the place! American Expediting is seeking a dispatcher to join the team. If you enjoy lots of variety, a fast-paced environment and are passionate about having a positive impact on the lives of patients, this job could be a good fit for you! And don't worry, you don't need to be an experienced dispatcher when you start, we'll teach you the business.
 <br/>
 <br/>
 <strong>
  REPORTS TO:
 </strong>
 Site Operations Manager
 <br/>
 <br/>
 <strong>
  Responsibilities
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Process service requests within the American Expediting shipment management system, generate quote, and verify shipping documentation where applicable
  </li>
  <li>
   Dispatch jobs according to customer requests, specifications or needs
  </li>
  <li>
   Work with all American Expediting offices and local service providers to ensure the process transfer is handled efficiently thus meeting desired results of initial service request
  </li>
  <li>
   Manage activities throughout the order fulfillment and transportation cycle to make sure established deadlines are met:
  </li>
  <ul>
   <li>
    Reporting wait time to customer in real time
   </li>
   <li>
    Retrieving real time pictures of multi-shipment orders/ dry ice replenishment/ shipments left at residences
   </li>
   <li>
    Documenting QA service issues, capacity issues and multi-courier commissions
   </li>
   <li>
    Calling IC business partners when jobs are approaching OB and POD deadline
   </li>
  </ul>
  <li>
   Determine response needed to deal with emergencies, accidents, and breakdowns effectively and appropriately.
  </li>
  <li>
   Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information
  </li>
  <li>
   Communicate Chain of Custody standards
  </li>
  <li>
   Consult with managerial personnel to meet operational goals
  </li>
  <li>
   Warehouse support as needed
  </li>
  <li>
   Other duties/tasks as assigned
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent verbal communication and problem-solving skills
  </li>
  <li>
   Interpersonal skills; ability to foster teamwork and motivate/coach others.
  </li>
  <li>
   Familiar with time zones and military time
  </li>
  <li>
   Decisive under pressure and time constraints
  </li>
  <li>
   Knowledge of local and regional geographical area; accurately and quickly read maps
  </li>
  <li>
   Computer skills including Microsoft Word, Outlook, Email
  </li>
  <li>
   Knowledge of principles and processes for providing customer service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School diploma/GED; Associates degree or other vocational/technical school training beyond high school is preferred
  </li>
  <li>
   Flexibility in working hours required
   <br/>
   <br/>
  </li>
 </ul>
 American Expediting is an equal opportunity employer. In accordance with applicable law, American Expediting prohibits discrimination based on any legally recognized basis, including but not limited to race, color, religion, creed, gender, sex, gender identity, sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other basis protected by federal, state or local laws. American Expediting&rsquo;s commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, independent contractors, vendors and customers. To learn more about the benefits we provide to support our employees, visit www.americanexpediting.com/careers .
</div>


Search 257+ Relay dispatcher jobs near you this June. New roles added regularly across leading industries. Apply today.

257 relay dispatcher jobs Near Me

Dispatcher

Dispatcher (days)

Dispatcher

Dispatcher

Dispatcher

Dispatcher

Dispatcher