remote customer service agent

OneTouch Direct

<div><p>Join <b>OneTouch Direct</b> as a<b> Billingual</b> <b>Remote Client Support Agent</b>, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.</p><p></p><p><b>
MUST LIVE IN FLORIDA</b></p><p></p><p><b>
Position Overview:</b> In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li>
Respond to incoming customer inquiries via phone, email, and chat.</li><li>
Demonstrate a thorough understanding of our products and services to effectively address client needs.</li><li>
Provide solutions to problems while ensuring a positive customer experience.</li><li>
Maintain accurate documentation of all client interactions.</li><li>
Work collaboratively with team members to continuously improve service delivery.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Minimum of 1-2 years of experience in customer service or support.</li><li>
Must be fluent in both English and Spanish</li><li>
Exceptional verbal and written communication skills.</li><li>
Familiarity with CRM software and customer support tools.</li><li>
Ability to work efficiently in a remote setting with minimal supervision.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Must be available to work flexible hours, including potential evenings and weekends.</li></ul><p></p><p><b>
Technical Requirements:</b></p><ul><li>
Must have a reliable desktop or laptop computer running Windows 11.</li><li>
High-speed wired internet connection is required.</li><li>
USB headset with noise-canceling capability (wireless headsets are not acceptable).</li><li>
Webcam (built-in or external) is necessary for video interactions.</li></ul><br>
<b>
Benefits</b><br>
<ul>
<li><b>Full time</b>. 40 hours per week schedule with overtime opportunities!</li>
<li><b>Great pay</b>. Hourly base salary + benefits!</li>
<li><b>Training</b>. Paid training &amp; development</li>
<li><b>Benefits</b>. Health Care Plan (Medical, Dental &amp; Vision)</li>
<li><b>Culture</b>. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment</li></ul></div>

Billingual Remote Client Support Agent - Florida

Morley Companies

<div>About the Role:
<div><b><i>
Location: Remote </i></b><b><i>&ndash;</i></b><b><i> Indiana residents</i></b></div><div></div><div><br>
Are you fluent in French and have a good ear for understanding Qu&eacute;b&eacute;cois French?</div><div><br>
</div><div>If you're looking for a work-from-home position where you can use your language and computer skills, this could be a great opportunity for you!</div><div></div><div><b><i><br>
What to Expect</i></b></div><div>
As a remote, French Bilingual Product Quality Assurance Agent at Morley, you'll be in contact with our dealership partners, documenting information while providing excellent customer service in French and English. You'll help our client maintain strong relationships by helping them resolve issues in a timely manner.</div><div></div><div><br>
No automotive experience required!</div><div></div><div><b><i><br>
Why Apply</i></b></div><ul><li>
Work from home while having regular connection with your teammates</li><li>
No weekends</li><li>
Paid training</li><li>
Equipment provided</li><li>
Benefits available</li><li>
Professional development and growth opportunities</li></ul><div></div><div><b><i><br>
What You'll Do</i></b></div><ul><li>
Receive calls from French-speaking dealers</li><li>
Gather and document information in English</li><li>
Effectively and efficiently deliver resolutions in French using defined processes and applications</li><li>
Meet quality and productivity targets by:<ul><li>
Having a good understanding of project operations and workflow processes</li><li>
Delivering services that meet those goals<br>
</li></ul></li><li>
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude</li></ul><div></div><div><b><i><br>
Questions Before You Apply?</i></b></div><div><div>
Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com</div><ul><li><i>
Chat hours: </i><i>M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time | </i><i>Closed on some holidays</i></li><li><i>
TA will respond to a</i><i>fter-hours questions the next business day</i></li></ul></div>
Skills for Success:
<div><b><i>
Required Skills</i></b></div><ul><li>
Strong computer navigation and typing skills</li><li>
Extensive customer service skills (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)</li><li>
A positive, self-starter attitude with a solid work ethic and meticulous attention to detail</li><li>
Excellent interpersonal and listening skills</li></ul><div><br>
</div><div><b><i>Eligibility Requirements
</i></b></div><ul><li><b>Fluent in speaking, reading and writing French and understanding the Qu&eacute;b&eacute;cois French dialect (you'll take a French fluency test)</b></li><li>
High school diploma or equivalent</li><li>
Proven success in a relevant / related position for one or more year</li><li>
Call center experience</li><li>
One or more years of customer service experience</li><li>
Able to work shifts within the center's hours of operation:<ul><li>
Monday - Friday (no weekends!)</li><li>
9 a.m. - 7 p.m. Eastern time / 8 a.m. - 6 p.m. Central time
</li></ul></li><li>Must be able to stick to the schedule reliably, as some queues are time sensitive</li></ul><div></div><div><b><i><br>
Nice to Have</i></b></div><ul><li>
Associate degree</li></ul><div></div><div><b><i><br>
Remote Work Requirements</i></b></div><ul><li>
Indiana resident</li><li>
Secluded and distraction-free work environment</li><li><i>
Required internet setup:</i><ul><li>
High-speed internet delivered through a wired provider (cable or fiber)</li><li>
Computer must be physically connected to your modem / router using an Ethernet cable</li><li>
Wireless, 5G and satellite connections are not supported</li></ul></li></ul><div></div><div><b><i><br>
The Remote Experience</i></b></div><div><div><div>
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.</div><div></div><div><div><div><br>
(direct link to video: https://mrly.info/h4b)</div></div></div></div></div>
Why Morley?:
<div>
At Morley, your paycheck is just the start &ndash; add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.</div><div></div><div><b><i><br>
Health &amp; Wellness Benefits</i></b></div><ul><li>
Medical and prescription coverage</li><li>
Dental and vision insurance</li><li>
Paid time off</li><li>
Associate wellness program with rewards for annual checkups</li><li>
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)</li></ul><div></div><div><b><i><br>
Financial Benefits</i></b></div><ul><li>
401(k) with match</li><li>
Flexible spending account (FSA)</li><li>
Life insurance</li><li>
Company-paid short- and long-term disability insurance</li></ul><div></div><div><b><i><br>
Benefits to Make Your Life Easier</i></b></div><ul><li>
24/7 online access to doctors through Teladoc</li><li>
24/7 nurse help desk</li><li>
Patient advocacy with free 24/7 support for benefit questions and claims</li><li>
Guidance for family, financial and estate planning (including wills)</li></ul><div></div><div><b><i><br>
About Morley</i></b></div><div>
Our mission is to deliver extraordinary experiences.</div><div></div><div><br>
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) &ndash; for our associates and for the world-leading companies that partner with us.</div><div></div><div><br>
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.</div><div></div><div><br>
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.</div><div></div><div><br>
Thank you for your interest in Morley.</div><div></div><div><b><i><br>
Notices</i></b></div><ul><li>
Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo</li><li>
Click here to view Morley&rsquo;s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa</li><li>
Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy</li></ul></div><div></div>

French Bilingual Product Quality Assurance Agent (Remote - Indiana)

Resolution Experts LLC

<p>Virtual Customer Service Representative (Remote)</p><p>Resolution Experts LLC &ndash; Contract</p><p>About the Role</p><p>Resolution Experts LLC, an Independent Business Owner (IBO) on a major virtual call center platform, is seeking remote Customer Service Representatives to support well‑known national brands. This is a work from home position with flexible scheduling and full work‑from‑home freedom.</p><p>Responsibilities</p><ul><li>Handle inbound customer calls, chats, or emails</li></ul><ul><li>Assist with account questions, orders, billing, or troubleshooting</li></ul><ul><li>Follow client guidelines and document interactions accurately</li></ul><ul><li>Provide professional, friendly customer support</li></ul><ul><li>Complete required client certification before servicing</li></ul><p>Qualifications</p><ul><li>Must be 18+</li></ul><ul><li>Strong communication and computer skills</li></ul><ul><li>Quiet, distraction‑free workspace</li></ul><ul><li>High‑speed internet and compatible computer</li></ul><ul><li>Customer service experience is helpful but not required</li></ul><ul><li>Background check required for most clients</li></ul><p>Compensation</p><ul><li>$10&ndash;$18 per hour, depending on client program</li></ul><p>**PAID TRAINING**</p><p>Why Join Us</p><ul><li>100% remote</li></ul><ul><li>Flexible scheduling</li></ul><ul><li>Multiple client programs to choose from</li></ul><ul><li>Supportive guidance throughout onboarding</li></ul><p>How to Apply</p><p>Submit your application to receive next steps.</p><p>Job Types: Full-time, Part-time, Contract, Temporary</p><p>Pay: $11.00 - $18.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Referral program</li></ul><p>Work Location: Remote</p>

Call Center Representative

Casa gusto

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul></div><div><div><br>
Casa Gusto is seeking a reliable, detail-oriented <b>Virtual Customer Service Representative</b> with an interest in antiques and design. This remote role focuses on delivering exceptional pre-sale and post-sale customer support via email and digital channels. The successful candidate will handle customer inquiries, manage shipping and delivery coordination, process damage claims, and ensure smooth follow-up to maintain high client satisfaction each week.<br>
</div><div><b>General Priorities/Responsibilities</b><br>
</div><div><b>Email &amp; Customer Communication</b></div>
<ul><li>Respond promptly and professionally to all customer emails and inquiries</li></ul>
<ul><li>Provide clear, helpful communication regarding orders, shipments, and deliveries</li></ul>
<ul><li>Offer thoughtful follow-up with customers after purchases to ensure satisfaction</li></ul>
<ul><li>Process and follow up on damage claims, returns, or replacements efficiently</li></ul>
<ul><li>Handle customer questions about products, care instructions, and order status</li></ul><div><br>
</div>
<div><b>Post-Sale Support &amp; Operations</b></div>
<ul><li>Act as a liaison between clients, vendors, shipping partners, and internal teams</li></ul>
<ul><li>Support and facilitate custom orders, ensuring accuracy and timely communication</li></ul>
<ul><li>Maintain accurate records of customer interactions, shipments, and resolutions</li></ul><div><br>
</div>
<div><b>Qualifications:</b></div>
<ul><li>Strong organizational skills with excellent attention to detail</li></ul>
<ul><li>Outstanding written communication skills (professional, friendly, and clear email tone)</li></ul>
<ul><li>Ability to manage multiple tasks and priorities in a fast-paced remote environment</li></ul>
<ul><li>Experience in customer service, e-commerce, shipping/logistics, or retail preferred</li></ul>
<ul><li>Comfortable working independently with minimal supervision</li></ul><div><br>
</div>
<div><b>Attributes:</b></div>
<ul><li>Passion for antiques and design; customer-centric mindset</li></ul>
<ul><li>Proactive, solution-oriented, and reliable</li></ul>
<ul><li>Team player who communicates clearly and follows up consistently</li></ul>
<ul><li>Self-motivated with strong time-management skills for remote weekly work</li></ul><div><br>
</div>
<div><b>Schedule:</b></div>
<ul><li>Full-time remote position with weekly hours</li></ul>
<ul><li>Flexibility to handle time-sensitive customer issues during business hours</li></ul>
</div>
<p>Flexible work from home options available.</p></div>

Virtual Customer Service Representative

Disabled Veteran Solutions

<div><p><b>Remote Inbound Customer Service Representative (Full-Time)</b><br>
<b>Disabled Veteran Solutions (DVS)</b></p><p><b>
Make an Impact Through Meaningful Work</b></p><p>
Disabled Veteran Solutions (DVS) is seeking dedicated and professional Inbound Customer Service Representatives to support government-based programs across security, healthhuman services, and state benefits.</p><p>
This is an opportunity to be part of a mission-driven organization where communication, accuracy, and customer care are essential. As a member of our team, you will serve as a trusted point of contact-providing support, guidance, and resolution to individuals who rely on these services every day.</p><p><b>
Start Date:</b> May 18, 2026<br>
Initial training will take place during your first two weeks.</p><p><b>
Position Overview</b></p><p>
In this role, you will manage inbound customer interactions and provide timely, accurate support across a variety of service areas. You will be responsible for maintaining a high level of professionalism while ensuring each interaction is handled with care and efficiency.</p><p>
Responsibilities include:</p><ul><li>
Answering inbound calls and providing a positive, solution-oriented customer experience</li><li>
Assisting with basic technical troubleshooting and initiating support tickets as needed</li><li>
Scheduling appointments at designated service locations</li><li>
Accurately documenting all customer interactions, including inquiries, concerns, and resolutions</li><li>
Conducting follow-up calls to ensure issues are resolved and customers remain informed</li><li>
Delivering consistent, high-quality service in a structured environment</li></ul><p><b>
Required Qualifications</b></p><p>
We are looking for individuals who are reliable, detail-oriented, and capable of managing multiple responsibilities in a remote setting.</p><ul><li>
High school diploma or GED required; additional education preferred</li><li>
Prior customer service experience, particularly in call-driven environments</li><li>
Strong verbal communication skills with the ability to build rapport quickly</li><li>
Ability to troubleshoot basic technical issues independently</li><li>
Comfortable working in a remote environment with minimal supervision</li><li>
Ability to successfully complete an extensive credentialing and background check process</li></ul><p>
Preferred:</p><ul><li>
Bilingual (English/Spanish) candidates are strongly encouraged to apply</li></ul><p><b>
TechnicalWork Environment Requirements</b></p><ul><li>
Reliable high-speed internet connection</li><li>
Private, distraction-free workspace</li><li>
Ability to navigate computer systems efficiently</li><li>
DVS will provide a computer and monitor; employees are responsible for providing a USB-wired headset</li></ul><p><b>
ScheduleTraining</b></p><ul><li><b>
Training Schedule:</b> 9:00 AM - 4:30 PM EST</li><li><b>
Regular Schedule:</b> Monday-Friday, 9:30 AM - 6:00 PM EST; Saturday, 8:00 AM - 12:00 PM EST</li></ul><p>
Consistent attendance and reliability are essential for success in this role.</p><p><b>
Why Join DVS</b></p><p>
Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB). We are committed to delivering excellence while creating meaningful employment opportunities for Veterans, military families, and professionals seeking purposeful work.</p><p>
At DVS, you can expect a supportive environment that values performance, encourages growth, and provides opportunities for career advancement.</p><p><b>
Build a career where your work matters. Apply today to join the DVS team.</b></p></div>

Inbound Customer Service Agent

Consumer Cellular

<div><div>Virtual Customer Representative - Louisville, KY (260266)</div><div><p><b>
Who We Are</b><br>
Freedom is calling YOU! At Consumer Cellular we understand that you need freedom to take care of customers while at work and freedom to be present with your family and friends before and after work. We know that working from your home allows you freedom from traffic jams, freedom from community microwaves, and the freedom to rock your fuzzy slippers while talking to customers on the phone.<br>
<br>
We are not saying that Consumer Cellular created freedom, but we are saying we are really good at helping you achieve freedom to be your best self. We are now offering fully remote positions in your neighborhood. We provide the equipment, training, and culture to make you a world-class Virtual Customer Representative. All we ask of you is to come with a friendly attitude, a desire to help, and an internet connection that will keep you connected to our customers.</p><p><b><br>
While this role is remote, you will still need to reside within 50 miles of our Louisville center.</b></p><p><b>
What You will Do</b></p><ul><li><b>
Customer Champion</b> &ndash; You are the difference between a happy customer and a disconnected phone line. Our customers deserve the absolute best service when calling in and we know that you can be part of that solution. On average you will take about 4+ calls per hour from our customers across the USA</li><li><b>
Technology Troubleshooter</b> &ndash; When it comes to explaining cellular phones, billing, or answering general questions from our customers, you are the expert. Not only are you able to answer questions, but you are the solution! Customers require assistance with how to operate their phone. Some of the areas you could assist include changing a SIM card, downloading apps, or adding contacts to their phone.</li><li><b>
Highly Organized and Motivated</b> &ndash; This role requires you to be at your best throughout your entire shift. Since you are working from home, you will have to be self-motivated and committed to being available and present for our customers during your shift except for your assigned breaks and lunch. You will need to have a quiet, distraction-free workplace.</li><li><b>
Team Player</b> &ndash; We win, we celebrate, we laugh, we appreciate and respect each other as professionals and teammates. This is part of the secret sauce of Consumer Cellular. This means we work collaboratively and appreciate each others&rsquo; differences, strengths, and talents.</li></ul><p><b>
What is in it for YOU &ndash;</b></p><ul><li><b>
Flexibility in Schedule</b> &ndash; We offer full-time, part-time, and split-shift options.</li><li><b>
Competitive Wage and Savings</b> &ndash; ($16/hour) with an opportunity to earn shift differentials for evening and weekend hours worked. You will also be able to save on gas and lunches out!</li><li><b>
Career Growth</b> &ndash; You are in charge of your career at Consumer Cellular and have the freedom to grow. Yes, you read that correctly &ndash; you have the freedom to self-promote through meeting and maintaining your metrics.</li><li><b>
Paid Training</b> &ndash; Full-time, 5-week training that is 100% paid!</li><li><b>
Dynamite Benefits</b> &ndash; Benefits to cover all your needs and at affordable rates (how does $25/paycheck sound?)</li></ul></div><div></div><div><p><b><br>
What Skills You Need (Do not worry we train the rest)</b></p><ul><li><b>
Right Attitude</b> &ndash; Come prepared with an attitude focused on learning and creating great experiences for our customers.</li><li><b>
Experience</b> &ndash; A high school diploma or equivalent is required. We also require at least 6 months of customer service experience. Remote customer service experience preferred.</li><li><b>
Office Computer Skills</b> &ndash; you will need basic computer skills (general typing, use of common software applications, and ability to navigate the internet).</li><li><b>
Work from Home Requirements</b> &ndash;<ul><li><b>
Internet Connection</b> &ndash; You will need to have at least an upload speed of 20 MBPS and a download speed of 100 MBPS. Internet providers that are NOT compatible include; satellite, wi-fi, or cellular data.</li><li><b>
Distraction-Free Workplace</b> &ndash; You will need to provide an office setting in your home. Somewhere you can close out the world and noise so the customer can hear YOU.</li><li><b>
Location</b> &ndash; While you work from home, you must be within 50 miles of a CCI facility. This is because we believe you should have the freedom to have team interaction when you choose. There is also an on-site and off-site IT support as needed.</li></ul></li></ul><p></p><p><b><br>
About Consumer Cellular</b><br>
Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube. for tutorials, features, applications, and company news.</p><p></p><p><b><br>
Pre-employment background check and drug screen is required.</b></p></div><div>
Primary Location: United States-Kentucky-Louisville</div><div>
Job: Customer Service</div><div>
Job Posting: Apr 1, 2026</div><div>
Unposting Date: May 7, 2026</div></div>

Virtual Customer Representative - Louisville, KY

<div><div>Virtual Customer Representative - Phoenix Valley (260268)</div><div><p><b>
Who We Are
</b><br>
Freedom is calling YOU! At Consumer Cellular we understand that you need freedom to take care of customers while at work and freedom to be present with your family and friends before and after work. We know that working from your home allows you freedom from traffic jams, freedom from community microwaves, and the freedom to rock your fuzzy slippers while talking to customers on the phone.
<br>
<br>
We are not saying that Consumer Cellular created freedom, but we are saying we are really good at helping you achieve freedom to be your best self. We are now offering fully remote positions in your neighborhood. We provide the equipment, training, and culture to make you a world-class Virtual Customer Representative. All we ask of you is to come with a friendly attitude, a desire to help, and an internet connection that will keep you connected to our customers.<br>
<br>
<br>
</p><p><b>While this role is remote, you will still need to reside within 50 miles of our Phoenix Valley center.</b></p>
<p></p>
<p></p><p><b>What You will Do</b></p><br>
<div>
<ul><li><b>Customer Champion</b> &ndash; You are the difference between a happy customer and a disconnected phone line. Our customers deserve the absolute best service when calling in and we know that you can be part of that solution. On average you will take about 4+ calls per hour from our customers across the USA</li></ul>
<ul><li><b>Technology Troubleshooter</b> &ndash; When it comes to explaining cellular phones, billing, or answering general questions from our customers, you are the expert. Not only are you able to answer questions, but you are the solution! Customers require assistance with how to operate their phone. Some of the areas you could assist include changing a SIM card, downloading apps, or adding contacts to their phone.</li></ul>
<ul><li><b>Highly Organized and Motivated</b> &ndash; This role requires you to be at your best throughout your entire shift. Since you are working from home, you will have to be self-motivated and committed to being available and present for our customers during your shift except for your assigned breaks and lunch. You will need to have a quiet, distraction-free workplace.</li></ul>
<ul><li><b>Team Player</b> &ndash; We win, we celebrate, we laugh, we appreciate and respect each other as professionals and teammates. This is part of the secret sauce of Consumer Cellular. This means we work collaboratively and appreciate each others&rsquo; differences, strengths, and talents.</li></ul>
</div>
<p></p><p><b>What is in it for YOU &ndash;</b></p><br>
<div>
<ul><li><b>Flexibility in Schedule</b> &ndash; We offer full-time, part-time, and split-shift options.
</li></ul><ul><li><b>Competitive Wage and Savings</b> &ndash; ($16/hour) with an opportunity to earn shift differentials for evening and weekend hours worked. You will also be able to save on gas and lunches out!</li></ul>
<ul><li><b>Career Growth</b> &ndash; You are in charge of your career at Consumer Cellular and have the freedom to grow. Yes, you read that correctly &ndash; you have the freedom to self-promote through meeting and maintaining your metrics.</li></ul>
<ul><li><b>Paid Training</b> &ndash; Full-time, 5-week training that is 100% paid!</li></ul>
<ul><li><b>Dynamite Benefits</b> &ndash; Benefits to cover all your needs and at affordable rates (how does $25/paycheck sound?)</li></ul></div></div><div></div><div><p><b><br>
What Skills You Need (Do not worry we train the rest)</b></p><ul><li><b>
Right Attitude</b> &ndash; Come prepared with an attitude focused on learning and creating great experiences for our customers.</li><li><b>
Experience</b> &ndash; A high school diploma or equivalent is required. We also require at least 6 months of customer service experience. Remote customer service experience preferred.</li><li><b>
Office Computer Skills</b> &ndash; you will need basic computer skills (general typing, use of common software applications, and ability to navigate the internet).</li><li><b>
Work from Home Requirements</b> &ndash;<ul><li><b>
Internet Connection</b> &ndash; You will need to have at least an upload speed of 20 MBPS and a download speed of 100 MBPS. Internet providers that are NOT compatible include; satellite, wi-fi, or cellular data.</li><li><b>
Distraction-Free Workplace</b> &ndash; You will need to provide an office setting in your home. Somewhere you can close out the world and noise so the customer can hear YOU.</li><li><b>
Location</b> &ndash; While you work from home, you must be within 50 miles of a CCI facility. This is because we believe you should have the freedom to have team interaction when you choose. There is also an on-site and off-site IT support as needed.</li></ul></li></ul><p></p><p><b><br>
About Consumer Cellular</b><br>
Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through more than 50 company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Target and Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube. for tutorials, features, applications, and company news.</p><p></p><p><b><br>
Pre-employment background check and drug screen is required.</b></p></div><div>
Primary Location: United States-Arizona</div><div>
Job: Customer Service</div><div>
Job Posting: Apr 8, 2026</div><div>
Unposting Date: Apr 14, 2026</div></div>

Virtual Customer Representative - Phoenix Valley

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