remote customer service representative

ACC Premiere

<div><p><b>Work From Home-Customer Service</b></p><p><b>
***Equipment Provided***</b></p><p><b>
***Paid Training***</b></p><p>
At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment. We are seeking individuals with experience in retail, customer service, and/or data entry.</p><p>
We are currently hiring professionals to work in the role of: <b>Remote Customer Service Representative</b></p><p><b>
RESPONSIBILITIES</b><b>:</b></p><ul><li>
Handle customer inquiries and complaints</li><li>
Document and update customer records based on interactions</li><li>
Maintain a knowledge base of the evolving products and services</li><li>
Increase customer retention by implementing creative problem-solving skills</li><li>
Handle numerous customer inquiries promptly, accurately, and efficiently</li></ul><p><b>
PREFERRED SKILLS:</b></p><ul><li>
Minimum of 2 years customer service experience in a call center environment</li><li>
Experience supporting brand products and services</li><li>
Positive and professional demeanor</li><li>
Excellent written and verbal communication skills</li><li>
Minimum HS diploma, college preferred</li><li>
Experience with diagnosing and troubleshooting</li><li>
Has experience supporting consumer products and/or services.</li></ul><p><b>
TRAINING:</b></p><ul><li><b>
Product training</b> <i>(Understanding of our client's range of products, ingredients, application, adverse effects, etc.)</i></li><li><b>
Systems training </b><i>(How to use CRM and ACD Tools)</i></li><li><b>
Remote training </b>(<i>via the video conference platform Zoom)</i></li><li><b>
100% Attendance
</b></li></ul><p><b>WHY US?</b></p><ul><li>
We inspire and develop employees to be able to effectively empathize with consumers.</li><li>
We create experiences that provide promotion opportunities from within.</li><li>
We motivate and encourage our employees to contribute new viewpoints which add to our team-oriented culture!</li></ul><p><b>
Home Environment and Work Space:</b></p><ul><li>
Dedicated home office workspace, preferably a separate room with its own door</li></ul><ul><li>
Adequate space to set up the workstation</li><li>
Ability to hardwire internet (plug directly into your router)</li><li>
Three power connections- either three outlets or a power strip (one for each monitor and one for the PC tower)</li></ul><ul><li>
Agents are responsible for maintaining the workspace in a safe condition</li><li>
Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but not limited to:</li><li>
Loud music</li><li>
Non-work-related phone calls</li><li>
Other household members</li><li>
You are scheduled on the phone throughout the entirety of your shift. It&rsquo;s essential to understand this job does not allow flexibility to answer the door or be on-call care for others during work hours.</li></ul><p><b>
EEO Statement:</b></p><p>
ACC Premiere is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.</p></div><p></p>

Remote Customer Service Representative

Pink Callers

<div>
 Job Location
 <br/>
 <br/>
 <ul>
  <li>
   Charlotte, NC
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Remote Customer Service Representative &ndash; Trades Industry (EST)
 <br/>
 <br/>
 Pink Callers is a ServiceTitan Certified call center providing remote customer service support for HVAC, plumbing, electrical, and other home service companies across the U.S. We support multiple clients at once and operate in a fast-paced, highly organized environment where clear communication and reliability matter.
 <br/>
 <br/>
 This is a
 <strong>
  fully remote position
 </strong>
 . Applicants must reside in the
 <strong>
  Eastern Time Zone (EST)
 </strong>
 .
 <br/>
 <br/>
 What You&rsquo;ll Do
 <br/>
 <br/>
 <ul>
  <li>
   Answer inbound calls for home service clients
  </li>
  <li>
   Provide professional, friendly customer service
  </li>
  <li>
   Schedule appointments accurately and efficiently
  </li>
  <li>
   Build positive, professional relationships with clients by providing consistent, high-quality support
  </li>
  <li>
   Navigate multiple systems while supporting multiple clients
  </li>
  <li>
   Represent client brands with consistency and care
   <br/>
   <br/>
  </li>
 </ul>
 What We&rsquo;re Looking For
 <br/>
 <br/>
 <ul>
  <li>
   Clear, professional communicator
  </li>
  <li>
   Organized and detail-oriented in a fast-paced environment
  </li>
  <li>
   Comfortable multitasking across tools and clients
  </li>
  <li>
   Reliable, coachable, and open to feedback
  </li>
  <li>
   Aligned with our values of being proactive, transparent, and team-oriented
   <br/>
   <br/>
  </li>
 </ul>
 Schedule &amp; Availability
 <br/>
 <br/>
 We hire great people first and build schedules that work for both our team and our clients. Our team operates
 <strong>
  Monday through Sunday, between 8:00 AM and 10:00 PM EST
 </strong>
 . Specific shifts vary and will be discussed during the interview process.
 <br/>
 <br/>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hourly pay ranging from $15&ndash;$18 , based on experience
  </li>
  <li>
   Paid training
  </li>
  <li>
   Paid sick, holiday, and birthday time
  </li>
  <li>
   Referral bonuses
  </li>
  <li>
   Ongoing professional development opportunities
   <br/>
   <br/>
  </li>
 </ul>
 Our Hiring Process
 <br/>
 <br/>
 Our hiring process includes a few short, automated steps designed to move efficiently and fairly. While the process is thorough, we move quickly for the right candidates and communicate clearly at each stage.
 <br/>
 <br/>
 If you&rsquo;re looking for a remote customer service role where expectations are clear, training is structured, and quality work is valued, we&rsquo;d love to hear from you.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Employment Type: None
  </li>
  <li>
   Work Hours: 20 to 40 hours work
  </li>
  <li>
   Work Mode: Fully Remote (Statewide)
  </li>
  <li>
   Required Education: High school or equivalent
  </li>
  <li>
   Required Experience: Entry level(2) years
   <br/>
   <br/>
  </li>
 </ul>
 APPLY NOW
</div>


4 - EST Remote Customer Service Representative

<div>
 Job Location
 <br/>
 <br/>
 <ul>
  <li>
   Las Vegas, NV
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Remote Customer Service Representative &ndash; Trades Industry (PST)
 <br/>
 <br/>
 Pink Callers is a ServiceTitan Certified call center providing remote customer service support for HVAC, plumbing, electrical, and other home service companies across the U.S. We support multiple clients at once and operate in a fast-paced, highly organized environment where clear communication and reliability matter.
 <br/>
 <br/>
 This is a
 <strong>
  fully remote position
 </strong>
 . Applicants must reside in the
 <strong>
  Pacific Time Zone (PST)
 </strong>
 .
 <br/>
 <br/>
 What You&rsquo;ll Do
 <br/>
 <br/>
 <ul>
  <li>
   Answer inbound calls for home service clients
  </li>
  <li>
   Provide professional, friendly customer service
  </li>
  <li>
   Schedule appointments accurately and efficiently
  </li>
  <li>
   Build positive, professional relationships with clients by providing consistent, high-quality support
  </li>
  <li>
   Navigate multiple systems while supporting multiple clients
  </li>
  <li>
   Represent client brands with consistency and care
   <br/>
   <br/>
  </li>
 </ul>
 What We&rsquo;re Looking For
 <br/>
 <br/>
 <ul>
  <li>
   Clear, professional communicator
  </li>
  <li>
   Organized and detail-oriented in a fast-paced environment
  </li>
  <li>
   Comfortable multitasking across tools and clients
  </li>
  <li>
   Reliable, coachable, and open to feedback
  </li>
  <li>
   Aligned with our values of being proactive, transparent, and team-oriented
   <br/>
   <br/>
  </li>
 </ul>
 Schedule &amp; Availability
 <br/>
 <br/>
 We hire great people first and build schedules that work for both our team and our clients. Our team operates
 <strong>
  Monday through Sunday, between 8:00 AM and 10:00 PM PST
 </strong>
 . Specific shifts vary and will be discussed during the interview process.
 <br/>
 <br/>
 <strong>
  Compensation &amp; Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hourly pay ranging from $15&ndash;$18 , based on experience
  </li>
  <li>
   Paid training
  </li>
  <li>
   Paid sick, holiday, and birthday time
  </li>
  <li>
   Referral bonuses
  </li>
  <li>
   Ongoing professional development opportunities
   <br/>
   <br/>
  </li>
 </ul>
 Our Hiring Process
 <br/>
 <br/>
 Our hiring process includes a few short, automated steps designed to move efficiently and fairly. While the process is thorough, we move quickly for the right candidates and communicate clearly at each stage.
 <br/>
 <br/>
 If you&rsquo;re looking for a remote customer service role where expectations are clear, training is structured, and quality work is valued, we&rsquo;d love to hear from you.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Employment Type: None
  </li>
  <li>
   Work Hours: 20 to 40 hours work
  </li>
  <li>
   Work Mode: Fully Remote (Statewide)
  </li>
  <li>
   Required Education: High school or equivalent
  </li>
  <li>
   Required Experience: Entry level(2) years
   <br/>
   <br/>
  </li>
 </ul>
 APPLY NOW
</div>


1 - PST Remote Customer Service Representative

Dry Revv

<p><b>Customer Success Representative (Remote) &ndash; Join a Rapidly Growing Team!</b></p><p><b>Pay:</b> $17.00 per hour</p><p><b>Type:</b> Full-Time, Independent Contractor (1099)</p><p><b>Schedule:</b> 9:00 AM &ndash; 5:00 PM (Mon, Tue, Thu, Fri, Sat) &mdash; <b>Sundays &amp; Wednesdays Off</b> <b>Location:</b> 100% Remote</p><p><b>Why Join Us?</b></p><p>We&rsquo;re not looking for someone to just &quot;clock in.&quot; We are a fast-scaling company looking for a foundational team member. If you are a self-starter who enjoys the autonomy of remote work and wants a clear path for <b>career advancement</b>, this is the place for you.</p><p><b>The Role</b></p><p>As our newest CSR, you&rsquo;ll be the heartbeat of our operations. You&rsquo;ll handle customer inquiries, manage schedules, and ensure every interaction is seamless.</p><p><b>Key Responsibilities:</b></p><ul><li>Provide high-level support via phone, email, and chat.</li><li>Manage customer data and scheduling with precision.</li><li>Problem-solve in real-time to keep our customers happy and our growth on track.</li></ul><p><b>What We&rsquo;re Looking For (The &quot;Must-Haves&quot;)</b></p><ul><li><b>Proven Remote Experience:</b> This is <b>required</b>. You must have a track record of being productive, disciplined, and communicative while working from home.</li><li><b>Tech-Savvy:</b> You&rsquo;re comfortable navigating multiple platforms simultaneously.</li><li><b>Reliability:</b> You are ready to commit to our 9-5 schedule, including Saturdays.</li><li><b>Communication:</b> You have a professional &quot;phone voice&quot; and can write clear, empathetic emails.</li></ul><p><b>The &quot;Big Bonus&quot; (Preferred)</b></p><ul><li><b>ServiceTitan Experience:</b> If you&rsquo;ve used ServiceTitan CRM before, you&rsquo;re at the top of our list! Please highlight this in your application.</li></ul><p><b>Requirements</b></p><ul><li>A dedicated, quiet home office space.</li><li>High-speed, reliable internet connection.</li><li>Ability to work as an independent contractor.</li><li>A &quot;can-do&quot; attitude&mdash;we are growing fast, and we want you to grow with us!</li></ul><p><i><b>To Apply call 615-861-8565 leave us a brief voicemail of why you are the best fit for this opportunity, and most recent work experience. </b></i></p><p>Job Types: Full-time, Contract</p><p>Pay: From $17.00 per hour</p><p>Benefits:</p><ul><li>On-the-job training</li><li>Professional development assistance</li><li>Work from home</li></ul><p>Application Question(s):</p><ul><li>How many years experience do you have working remote? </li><li>Do you have experience using the CRM Service Titan? </li></ul><p>Work Location: Remote</p>

Think Academy US

<div><p><b>Job Title:</b> Customer Service Representative</p>
<p><b>
Location</b>: Remote</p>
<p><b>
Job type</b>: Full-time Contractor (W2)</p>
<p><b>
Pay Range</b>: $20-25/hour</p>
<p><b>
Mandarin Speaking </b><b>and writing </b><b>is required for this position</b></p>
<p></p>
<p><b>Who We Are:</b></p>
<p>
Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform.</p><br>
<p>
Think Academy is seeking a high-energy, high-potential Customer Success Specialist to set up the customer success journey. This person should be passionate about helping and supporting student's learning experiences, takes full ownership of user experience, learns quickly, can handle complex situations, and consistently delivers a high standard of service.</p>
<p>
This role is critical to ensuring that our customers (mostly parents) receive timely, accurate, and professional assistance across multiple communication channels.</p>
<p><b>
What You Will Do:</b></p>
<ul>
<li>Serve as the primary contact for our current parents and students, providing timely and professional support via chat, email, WeChat, and phone.
</li><li>Respond to parent and student inquiries regarding courses, learning progress, study planning, activities, exams, account access, and platform usage, ensuring accurate, timely, and professional communication.</li>
<li>Handle urgent or complex cases with strong ownership, proactively finding solutions and ensuring problems are fully resolved.
</li><li>Guide customer through the learning journey and help ensure students receive a smooth and positive learning experience.
</li><li>Document issues, identify recurring patterns, and collaborate with internal teams to improve workflows and user experience.
</li><li>Maintain a high standard of service quality, empathy, and professionalism in every interaction.
</li><li>Contribute to customer success initiatives, operational improvements, and user-experience optimization projects.</li>
</ul>
<p>Work Hours:</p>
<ul>
<li>Day shift:
<ul><li>Mon-Fri: 10am-7pm</li>
<li>Sat-Sun:8:30am-5:30pm</li>
</ul></li><li>Night shift: 3pm-12am</li>
<li>Candidates who are available Fri-Sun will be given priority</li>
</ul>
<p><b>How You can be Qualified:</b></p>
<ul>
<li>Previous experience in customer service, customer success, education support, or similar customer-facing roles is highly desired.</li>
<li>Fast learner with the ability to understand complex processes, policies, and product details.
</li><li>Strong problem-solving skills with the ability to stay calm under pressure and think clearly in urgent situations.
</li><li>Excellent communication skills &mdash; capable of explaining information simply, professionally, and empathetically.
</li><li>Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced setting.
</li><li>Strong sense of ownership toward user experience, always aiming to deliver the best possible outcome for families.
</li><li>Tech-savvy and comfortable using multiple communication tools and internal systems.
</li><li>Excellent verbal and written communication skills</li>
<li>Fluency in Mandarin is required; proficiency in English communication is essential.
</li></ul><p></p><p><i>Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.</i></p></div>

Morley Companies

<div>About the Role:
<div><div><b><i>
Location: Remote </i></b><b><i>&ndash;</i></b><b><i> Michigan residents</i></b></div><div></div><div><div><br>
In this remote Customer Service Representative position at Morley, you&rsquo;ll be trained as an important liaison between car dealerships and car buyers for one of the world's most well-known automotive brands.</div><br>
<br>
If you're a great listener who is dedicated to going above and beyond for the customer, this could be the perfect role for you. Automotive knowledge not required!</div></div><div>
</div><div><b><i>
What You'll Do</i></b></div><ul><li>
Provide fantastic customer service via inbound and outbound conversations over the phone and using chat, email and the like</li><li>
Use your computer skills to research requests and accurately record the details of your calls / contacts</li><li>
Manage assigned cases from beginning to end by researching and assisting customers until case resolution</li><li>
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude</li></ul><div></div><div><div><b><i><br>
Questions Before You Apply?</i></b></div><div><div>
Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day).</div></div></div><br>
<div></div>
Skills for Success:
<div><b><i>
Required Skills</i></b></div><ul><li>
Excellent written and verbal communication skills</li><li>
Ability to navigate a computer and the web</li><li>
Typing skills (minimum 25 words per minute &ndash; Click here to take a free typing test!)
<br>
<i>(direct link to test: www.typingtest.com)</i></li></ul><div></div><div><b><i><br>
Eligibility Requirements</i></b></div><ul><li>
High school diploma or equivalent</li><li>
Three or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)</li><li>
Available to work shifts within the call center&rsquo;s hours of operation:
<ul><li>Monday through Saturday</li><li>
8 a.m. to 9 p.m. Eastern time</li></ul></li><li>
Must be able to stick to the schedule reliably, as some queues are time sensitive</li></ul><div></div><div><b><i><br>
Remote Work Requirements</i></b></div><ul><li>
Michigan resident</li><li>
Secluded and distraction-free work environment</li><li><i>
Required internet setup:</i><ul><li>
High-speed internet delivered through a wired provider (cable or fiber)</li><li>
Computer must be physically connected to your modem / router using an Ethernet cable</li><li>
Wireless, 5G and satellite connections are not supported</li></ul></li></ul><div></div><div><b><i><br>
The Remote Experience</i></b></div><div>
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.</div><div></div><div><div><div><br>
(direct link to video: https://mrly.info/h4b)</div></div></div><br>
<div></div>
Why Morley?:
<div>
At Morley, your paycheck is just the start &ndash; add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.</div><div></div><div><b><i><br>
Health &amp; Wellness Benefits</i></b></div><ul><li>
Medical and prescription coverage</li><li>
Dental and vision insurance</li><li>
Paid time off</li><li>
Associate wellness program with rewards for annual checkups</li><li>
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)</li></ul><div></div><div><b><i><br>
Financial Benefits</i></b></div><ul><li>
401(k) with match</li><li>
Flexible spending account (FSA)</li><li>
Life insurance</li><li>
Company-paid short- and long-term disability insurance</li></ul><div></div><div><b><i><br>
Benefits to Make Your Life Easier</i></b></div><ul><li>
24/7 online access to doctors through Teladoc</li><li>
24/7 nurse help desk</li><li>
Patient advocacy with free 24/7 support for benefit questions and claims</li><li>
Guidance for family, financial and estate planning (including wills)</li></ul><div></div><div><b><i><br>
About Morley</i></b></div><div>
Our mission is to deliver extraordinary experiences.</div><div></div><div><br>
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) &ndash; for our associates and for the world-leading companies that partner with us.</div><div></div><div><br>
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.</div><div></div><div><br>
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.</div><div></div><div><br>
Thank you for your interest in Morley.</div><div></div><div><b><i><br>
Notices</i></b></div><ul><li>
Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo</li><li>
Click here to view Morley&rsquo;s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa</li><li>
Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy</li></ul></div><div></div>

Remote Customer Service Representative (Michigan residents)

Conduent

<div><p>Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.</p><div><br>
<div><p><b>Remote Call Center Representative</b></p>
</div><div><div>Would you enjoy being part of a team that makes a difference in people&rsquo;s lives? Do you love helping people solve complex problems and deliver solutions? We are looking for people with a passion for helping others, naturally empathy, and are determined to deliver a comprehensive solution to healthcare-related calls. To be successful customer service experience is a plus, but not a requirement.</div></div><br>
<div></div><div><div><b>Conduent has plenty of growth opportunities within the healthcare team.</b></div></div><br>
<div></div><div><ul><li><div>The pay rate is $16 per hour, which may be below your state&rsquo;s minimum wage. Please take this into consideration when applying.</div></li>
</ul></div><div><ul><li><div>Training is 5 weeks classroom and 2 weeks nesting.</div></li>
</ul></div><div><ul><li><div>Successfully complete a mandatory paid training program with 100% attendance.</div></li>
</ul></div><div><ul><li><div>Hours of operation: Monday &ndash; Sunday 7:30am &ndash; 11:00pm EST</div></li>
</ul></div><div><ul><li><div>Medical, dental and vision benefits are available on the 1st day of employment.</div></li>
</ul></div><div><ul><li><div>Paid time off is accrued after 180 days (about 6 months) of employment.</div></li>
</ul></div><div><ul><li><div>Successfully navigate 6 systems and average 32 calls per day.</div></li><br>
</ul></div><div></div><div><div><b>Responsibilities for Remote Call Center Representative:</b></div></div><br>
<div></div><div><ul><li><div>Respond to inbound inquiries regarding dental benefits, eligibility, claims, appeals, grievances, and provider searches for both Commercial and Medicare plans.</div></li>
</ul></div><div><ul><li><div>Provide uniform interpretation and clarification of dental benefits, policies, and procedures to members, providers, and employer groups.</div></li>
</ul></div><div><ul><li><div>Actively attempt to resolve member or provider concerns by investigating issues, contacting appropriate parties, and documenting all interactions accurately within the billing system.</div></li>
</ul></div><div><ul><li><div>Investigate verbal complaints regarding billing, claims, or services rendered; escalate service failures to appropriate internal departments for follow-up and resolution.</div></li>
</ul></div></div><div><div><ul><li><div>Retrieve and send written correspondence, including plan brochures, provider directories, and other printed materials as needed.</div></li>
</ul></div><div><ul><li><div>Meet or exceed established ACD (Automated Call Distribution) system call volume and quality performance goals.</div></li>
</ul></div><div><ul><li><div>Achieve all assigned individual monthly performance metrics.</div></li>
</ul></div><div><ul><li><div>Maintain current and thorough knowledge of all Member Services policies, procedures, and dental plan updates.</div></li>
</ul></div><div><ul><li><div>Perform additional duties and responsibilities as assigned by management.</div></li><br>
</ul></div><p></p><div><div><b>Requirement for Remote Call Center Representative:</b></div>
</div><div><ul><li><div>Successfully complete customer service assessment &amp; typing test.</div></li>
</ul></div><div><ul><li><div>High school diploma, GED, or college degree</div></li>
</ul></div><div><ul><li><div>At least 1 year of Call Center experience preferred.</div></li>
</ul></div><div><ul><li><div>1 year of face-to-face customer service experience.</div></li>
</ul></div><div><ul><li><div>Knowledge of and prior experience in the Dental, Medical or Managed Care industry is preferred.</div></li>
</ul></div><div><ul><li><div>Must possess the following characteristics: self-motivation, resourceful, detail-oriented, sense of accountability and must be a team player.</div></li>
</ul></div><div><ul><li><div>Must possess strong skills in the following areas: organizational, time management, written and verbal communication, analytical, and problem solving.</div></li>
</ul></div><div><ul><li><div>Proficiency in Microsoft Word, Microsoft Outlook, and Internet Explorer.</div></li>
</ul></div><div><ul><li><div>Effective communication skills over the phone.</div></li>
</ul></div><div><ul><li><div>Ability to deal with problems involving several concrete variables in standardized situations.</div></li>
</ul></div><div><ul><li><div>Successful completion of background check is required for this position.</div></li><br>
</ul></div><div></div><div><div><b>Equipment and workspace requirements</b>:</div>
</div></div><div><div><ul><li><div>We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)</div></li>
</ul></div><div><ul><li><div>You must have a home internet connection of 10 Download and 3 Upload Speed (you may do a quick check through https://www.speedtest.net/</div></li>
</ul></div><div><ul><li><div>Must be able to hardwire your work computer directly to your home modem via ethernet. Ensure the available connection meets the minimum bandwidth requirements to perform your job function. <b>Satellite internet and wireless internet are not acceptable.</b></div></li>
</ul></div><div><ul><li><div>Must have a <b>distraction</b><b> free</b> and secure work environment. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area).</div></li><br>
</ul></div><p></p><div><div><b>The application process will take less than 20 minutes and includes everything required to be considered</b>.</div></div><br>
<div></div><div><div><ul><li><div>Apply to the role and provide your basic profile information (2 minutes)</div></li></ul>
</div></div><div><div><ul><li><div>Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes)</div></li></ul>
</div></div><div><div><ul><li><div>Complete a typing test (1 minute) <b>You will need a keyboard.</b></div></li></ul>
</div></div><div><div><ul><li><div>Take a short assessment to determine your fit for the role and set everyone up for success (10 minutes).</div></li></ul></div><br>
</div><div></div><div><div><b>Important</b></div>
</div><div><ul><li><div>It is important that you complete the application in a timely manner to be considered for the role.</div></li>
</ul></div><div><ul><li><div>Your local library, shipping store or search, &lsquo;public computers near me&rsquo; if you do not have a computer.</div></li></ul><br>
</div><div></div><div><p><b>Important:</b></p>
</div><div><p>Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.</p>
</div><div><p><i>We are currently NOT hiring in the following geographies, including but not limited to:</i></p>
</div></div><div><p><i>States: AK, CA, CT, HI, IL, MA, MD, MT, NJ, NY, OR, WA</i><br>
<i>Metro Areas: Minneapolis - MN, Washington, DC, Denver/County of Boulder/Edgewater County - CO</i></p></div><div><br>
</div><div></div><div><div><b>Be part of the future</b></div>
</div>
<div><div>Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!</div></div><div><br>
</div><div></div><div><div>Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.00/hour.</div></div><p><br>
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.</p>
<p>
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.</p></div>

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