renewal manager

Salesforce

<div><p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
</i></p><p></p><p>Job Category
</p>Customer Success
<p></p><p>Job Details
</p><p></p><p><b>About Salesforce
</b></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
</p><p></p><p>The Salesforce Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory. Renewal Managers partner with internal stakeholders such as Sales and Customer Success Group (CSG) organizations to secure every renewal. They are responsible for minimizing financial attrition, locking in the most favorable terms, and identifying growth opportunities. Associate Renewal Managers are responsible for ensuring that customers are set up for success while maximizing the financial results for Salesforce.
<br>
Responsibilities:
<br>
Contract Renewal Strategy &amp; Execution
<br>
Develop and execute win/win negotiation strategies for small account contract renewals that maximize contract value while protecting and enhancing customer trust
<br>
Achieves financial and strategic targets for minimizing attrition, positioning favorable terms and boosting incremental revenue via up-sells, cross-sells and add-ons
<br>
Process Management &amp; Collaboration
<br>
Own and manage the renewals process in collaboration with the account teams
<br>
Collaborate with internal stakeholders such as Customer Success, Account Executives, and Sales Operations to ensure successful renewals
<br>
Identify customer requirements, uncover roadblocks, and manage the renewal to completion
<br>
Risk Mitigation &amp; Forecasting
<br>
Communicate attrition risk clearly and take steps to mitigate
<br>
Accurately maintain/update a rolling 120 day forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies
<br>
Internal Process Adherence
<br>
Follow and adhere to best practices for all internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting.
<br>
Required Skills/Experience:
<br>
5+ years of demonstrated success in a Sales, Operations, or Account Management capacity with a focus on negotiating contracts
<br>
Possess negotiation skills that allow for value-based contract negotiations with customer billing contact
<br>
Strong process management and ability to manage a high volume of transactions and tasks.Customer management experience
<br>
Bachelor's Degree
<br>
Desired Skills/Experience:
<br>
Knowledge of salesforce.com product and platform features, capabilities, and best use
<br>
Experience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus.
<br>
Ability to manage transactions through every stage
<br>
Leadership Qualities:
<br>
PASSION: Passionate about Customer Success
<br>
BEGINNERS MIND: Always learning, approaches each interaction with open mind, great listener and hands-on
<br>
URGENCY: Ability to move fast and drive business value and results
<br>
OHANA: Embodies Aloha culture: A team player that everyone enjoys working with and has a generous heart
<br>
TRUST: Trust the company&rsquo;s core values
<br>
ADAPTABLE: Excels in high levels of uncertainty and change
<br>
About Salesforce:
<br>
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's &quot;World's Most Innovative Company&quot; five years in a row and one of Fortune's &quot;100 Best Companies to Work For&quot; eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for &quot;family&quot;) made up of our employees, customers, partners and communities, we are working to improve the state of the world.
</p><p></p><p>Unleash Your Potential
</p><p>When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and <i>be your best </i>, and our AI agents accelerate your impact so you can <i>do your best </i>. Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
</p><p></p><p>Accommodations
</p><p>If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
</p><p></p><p>Posting Statement
</p><p>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</p></div><p></p>

Renewals Manager

Midis Group

<b><br>Job Title<br>Renewals Executive<br>Job Scope</b><br>The Renewals Executive is accountable for establishing sound relationships with existing partners ensuring timely follow ups and handling the renewal process prior to expiration. S/He maintains an updated database at all times and works towards effective relationships with internal departments.<br>Main Duties and Responsibilities<br>• Build and maintain strong customer relationships, address concerns and successfully retain existing client contracts<br>• Support the direct manager in the management of contract renewals with existing customers and coordinate with the Sales and Account management teams accordingly<br>• Initiate renewal conversations with customers, respond to queries and proactively follow up prior to contract expiration dates<br>• Identify customers needs and opportunities for improvement prior to and during the renewal process and engage the direct manager accordingly<br>• Identify customer requirements, uncover roadblocks and drive renewals to timely closures in coordination with the direct manager<br>• Review terms and conditions, make any necessary changes/modifications requested by the customer and streamline contract issues and the overall customer renewal experience<br>• Prepare and submit periodic reports, analysis and key metrics<br>• Maintain an accurate rolling of 120 days renewal forecast<br>• Update and maintain the customer database at all times<br>• Establish and maintain effective working relationships with internal departments.<br><b>Position Requirements</b><br><b>Education</b><br>Bachelor s degree in Business Administration or any other related field.<br><b>Experience</b><br>At least 4-5 years of relevant experience.<br>Must have an experience in renewals of Enterprise Software Products.<br>

Renewals Executive

DocuSign

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><div><div><div><div><div><div><div><div><div><div><div><div><br>
The Docusign Renewal Specialist (RS) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Specialist is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.</div><div></div><div><br>
This position is an individual contributor role reporting to the Manager, Customer Success Account Management.</div><div></div><div><p><b><br>
Responsibility</b></p></div><ul><li><div>
Own and implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust</div></li><li><div>
Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal</div></li><li><div>
Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies</div></li><li><div>
Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals</div></li><li><div>
Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors</div></li><li><div>
Follow and adhere to best practices for all internal processes including, Opportunity Management, Data Quality Accuracy, CRM Hygiene, Quotes and Forecasting</div></li><li><div>
Achieve financial and strategic revenue, bookings and billings targets</div></li><li><div>
Evaluate your portfolio to prioritize time to render the most favorable outcomes</div></li><li><div>
Leverage customer data and behavior to assess the health of each renewal</div></li></ul></div></div></div></div></div></div></div></div></div></div></div><br>
<div></div>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li>
Eligible to work in Egypt</li><li>
Experience within Renewal Management, Account Management or Customer Success</li><li>
Bachelor&rsquo;s degree</li><li>
Fluent in written and spoken English and Spanish</li></ul><div><p><b><br>
Preferred</b></p></div><ul><li>
2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings</li><li>
Strong negotiation skills with experience driving contracts to completion on time</li><li>
Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level</li><li>
Experience in quota carrying sales role with proven achievement</li><li>
Strong process management, financial acumen, and contractual engineering skills</li><li>
Ability to react and adapt to potential rapid shifts in priorities</li><li>
Strong level of urgency, organization, and prioritization skills</li><li>
Ability to project-manage the renewal cycle, pulling in necessary resources</li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Our global benefits</b></h3>
<div></div><div><div><div><h4 class="jobSectionHeader"><b>Paid time off</b></h4>
<div>Take time to unwind with earned days off, plus paid company holidays based on your region.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Paid parental leave</b></h4>
<div>Take up to six months off with your child after birth, adoption or foster care placement.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Full health benefits</b></h4>
<div>Options for 100% employer-paid health plans from day one of employment.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Retirement plans</b></h4>
<div>Select retirement and pension programs with potential for employer contributions.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Learning &amp; development</b></h4>
<div>Grow your career with coaching, online courses and education reimbursements.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Compassionate care leave</b></h4>
<div>Paid time off following the loss of a loved one and other life-changing events.</div></div></div></div></div>

Renewal Coordinator - English Speaking

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
The Docusign Renewal Specialist (RS) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Specialist is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.</p><p><br>
This position is an individual contributor role reporting to the Manager, Renewal Specialist.</p><p></p><div><p><b><br>
Responsibility</b></p></div><ul><li><p>
Own and implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust</p></li><li><p>
Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal</p></li><li><p>
Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies</p></li><li><p>
Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals</p></li><li><p>
Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors</p></li><li><p>
Follow and adhere to best practices for all internal processes including, Opportunity Management, Data Quality Accuracy, CRM Hygiene, Quotes and Forecasting</p></li><li><p>
Achieve financial and strategic revenue, bookings and billings targets</p></li><li><p>
Evaluate your portfolio to prioritize time to render the most favorable outcomes</p></li><li><p>
Leverage customer data and behavior to assess the health of each renewal</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><p>
Eligible to work in Egypt</p></li><li><p>
Experience within Renewal Management, Account Management or Customer Success</p></li><li><p>
Bachelor&rsquo;s degree</p></li><li><p>
Fluent in written and spoken English</p></li></ul><div><p><b>
Preferred</b></p></div><ul><li><p>
2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings</p></li><li><p>
Strong negotiation skills with experience driving contracts to completion on time</p></li><li><p>
Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level</p></li><li><p>
Experience in quota carrying sales role with proven achievement</p></li><li><p>
Strong process management, financial acumen, and contractual engineering skills</p></li><li><p>
Ability to react and adapt to potential rapid shifts in priorities</p></li><li><p>
Strong level of urgency, organization, and prioritization skills</p></li><li><p>
Ability to project-manage the renewal cycle, pulling in necessary resources</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Our global benefits</b></h3>
<div></div><div><div><div><h4 class="jobSectionHeader"><b>Paid time off</b></h4>
<div>Take time to unwind with earned days off, plus paid company holidays based on your region.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Paid parental leave</b></h4>
<div>Take up to six months off with your child after birth, adoption or foster care placement.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Full health benefits</b></h4>
<div>Options for 100% employer-paid health plans from day one of employment.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Retirement plans</b></h4>
<div>Select retirement and pension programs with potential for employer contributions.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Learning &amp; development</b></h4>
<div>Grow your career with coaching, online courses and education reimbursements.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Compassionate care leave</b></h4>
<div>Paid time off following the loss of a loved one and other life-changing events.</div></div></div></div></div>

Renewal Coordinator

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
The Docusign Renewal Specialist (RS) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Specialist is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.</p><p></p><p><br>
This position is an individual contributor role reporting to a Senior Manager, Customer Success Account Management.</p><p></p><div><p><b><br>
Responsibility</b></p></div><ul><li><p>
Own and implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust</p></li><li><p>
Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal</p></li><li><p>
Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies</p></li><li><p>
Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals</p></li><li><p>
Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors</p></li><li><p>
Follow and adhere to best practices for all internal processes including, Opportunity Management, Data Quality &amp; Accuracy, CRM Hygiene, Quotes and Forecasting</p></li><li><p>
Achieve financial and strategic revenue, bookings and billings targets</p></li><li><p>
Evaluate your portfolio to prioritize time to render the most favorable outcomes</p></li><li><p>
Leverage customer data and behavior to assess the health of each renewal</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li>
1+ years of experience within Renewal Management, Account Management or Customer Success
</li><li>Bachelor&rsquo;s degree
</li><li>Fluent in English French</li></ul><div><p><b>
Preferred</b></p></div><ul><li>
2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings
</li><li>Strong negotiation skills with experience driving contracts to completion on time
</li><li>Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level
</li><li>Experience in quota carrying sales role with proven achievement
</li><li>Strong process management, financial acumen, and contractual engineering skills</li><li>
Ability to react and adapt to potential rapid shifts in priorities
</li><li>Strong level of urgency, organization, and prioritization skills</li><li>
Ability to project-manage the renewal cycle, pulling in necessary resources</li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Our global benefits</b></h3>
<div></div><div><div><div><h4 class="jobSectionHeader"><b>Paid time off</b></h4>
<div>Take time to unwind with earned days off, plus paid company holidays based on your region.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Paid parental leave</b></h4>
<div>Take up to six months off with your child after birth, adoption or foster care placement.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Full health benefits</b></h4>
<div>Options for 100% employer-paid health plans from day one of employment.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Retirement plans</b></h4>
<div>Select retirement and pension programs with potential for employer contributions.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Learning &amp; development</b></h4>
<div>Grow your career with coaching, online courses and education reimbursements.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Compassionate care leave</b></h4>
<div>Paid time off following the loss of a loved one and other life-changing events.</div></div></div></div></div>

Renewal Specialist - French Speaking

Emburse

<div><div><div><b>Who We Are:<br>
</b></div><div></div><br>
<div>At Emburse, you&rsquo;ll not just imagine the future &ndash; you&rsquo;ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results.</div><div></div><div><b><br>
We&rsquo;re looking for a Renewal Operations Analyst to join our growing Renewals organization. This team is centralizing renewal management across Emburse, improving systems, and driving operational excellence.</b></div><div></div><div><b><br>
In this role, you&rsquo;ll play a key part in supporting the Renewals and Deal Desk teams, ensuring workflows are executed accurately, data is clean, and processes run smoothly from quote to billing.</b></div><div></div><div><b><br>
If you thrive in fast-paced, high-volume SaaS environments, enjoy solving system challenges, and take pride in operational excellence &mdash; this role is for you.</b></div></div>
<div><div><h3 class="jobSectionHeader"><b>What You Will Do:</b></h3><ul><li><ul><li>
Manage day-to-day renewal workflows, ensuring timely completion of all renewal-related processes.</li><li>
Validate contracts and order forms to ensure accuracy and alignment between Salesforce, CPQ, and billing systems.</li><li>
Partner cross-functionally with Renewal Managers, Deal Desk, Billing, and Finance to resolve escalations and ensure seamless handoffs.</li><li>
Submit, track, and follow up on RevOps or Development tickets related to system issues or process enhancements.</li><li>
Maintain renewal trackers, dashboards, and ticket logs to provide real-time visibility into pipeline progress.</li><li>
Prepare and process renewal order forms with accuracy, compliance, and proper approvals.</li><li>
Identify opportunities to improve systems, workflows, and automation to increase efficiency and scalability.</li></ul></li></ul></div></div><br>
<div></div>
<div><div><h3 class="jobSectionHeader"><b>
What We're Looking For:</b></h3><ul><li><ul><li>
3&ndash;8 years of experience in <b>Renewal Operations, Revenue Operations, or Sales Operations</b>, ideally within a SaaS or subscription-based organization.</li><li>
Strong working knowledge of <b>Salesforce</b>; <b>CPQ</b> expertise preferred.</li><li>
Proven ability to manage high-volume, complex renewal workflows with strong attention to detail.</li><li>
Comfortable handling enterprise-level contracts and recontracting processes.</li><li>
Experience working with <b>ticketing systems</b> (such as Jira) and reporting tools.</li><li>
Collaborative, process-oriented, and eager to influence success across teams.</li><li>
Strong communication skills and a proactive, problem-solving mindset.</li></ul></li></ul></div></div>
<div><div><h3 class="jobSectionHeader"><b>Why Join Us?</b></h3><ul><li><ul><li>
Be part of a <b>centralized renewal management function</b> that&rsquo;s helping shape how Emburse scales its recurring revenue engine.</li><li>
Join a <b>fast-growing, high-impact team</b> that values collaboration, accuracy, and operational excellence.</li><li>
Opportunity to <b>build and improve systems and processes</b> in a dynamic SaaS environment.</li><li>
Room for growth as the team expands.</li></ul></li></ul></div></div>
<div><div><b>Why Emburse?</b></div><div></div><div><br>
Finance is changing&mdash;and at Emburse, we&rsquo;re leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend&mdash;so they can focus on what&rsquo;s next, not what&rsquo;s slowing them down.
</div><ul><li>A Company with Momentum &ndash; We serve 12M+ users across 120 countries, helping businesses modernize</li></ul><div>
 their finance operations.</div><ul><li>A Team That Innovates &ndash; Work alongside some of the brightest minds in finance, tech, and AI to solve real-</li></ul><div>
 world challenges.</div><ul><li>A Culture That Empowers &ndash; Competitive pay, flexible work, and an inclusive, collaborative environment that</li></ul><div>
 supports your success.</div><ul><li>A Career That Matters &ndash; Your work here drives efficiency, innovation, and smarter financial decision-making
 </li></ul><div>for businesses everywhere.</div><div></div><div><b><br>
Shape your future &amp; find what&rsquo;s next at Emburse.</b></div><div></div><div><br>
Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Renewal Operations Analyst

InZone Corporate Services Provider

<p><b> Requirements </b></p> <ul> <li> Monitor and track upcoming contract expirations or renewals. </li> <li> Proactively engage with clients before renewal dates to discuss terms, negotiate contracts, and address concerns and ensure timely renewals </li> <li> Act as a primary point of contact for clients during the renewal process, addressing inquiries and providing necessary information </li> <li> Identify reasons for non-renewals and work with the sales or customer success teams to mitigate issues and retain customers. </li> <li> Provide regular reports and insights on renewal performance to management and relevant stakeholders. </li> <li> Communicate effectively across departments to address customer needs and concerns related to renewals. </li> </ul> <div><br></div> <br>

Search 10000+ Renewal manager jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 renewal manager jobs NEAR_ME

Renewals Manager

Renewals Executive

Renewal Coordinator - English Speaking

Renewal Coordinator

Renewal Specialist - French Speaking

Renewal Operations Analyst

Renewals Executive