renewal manager

Sapiens

<div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Your Journey Starts Here</b></h1>
<p>Explore Your Next Role at Sapiens</p>
</div></div></div></div></div></div><div><div><div><div><ul><li>Jobs
</li><li>Senior
</li></ul></div></div></div></div><div><div><div><div><div><div>Location Bangladore, India
</div><div>Working Model Fulltime, Hybrid
</div><div>Req ID 12345
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</div></div></div></div></div></div><div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Renewal Operations Manager
</b></h1></div></div></div></div><div><div><div><div>Req ID: 56580
</div></div></div></div><div><div><div><div>Location:
Remote, US
</div></div></div></div><div><div><div><div><div><b>Title</b>: Renewal Operations Manager</div>
<div><b>
Location: </b>Remote &ndash; North America</div><br>
<div></div>
<div><b>
Position Summary:</b></div>
<div>
Sapiens is building a dedicated renewal function &ndash; and you will help the team build it. You will own a defined segment of the NA renewal book, managing the commercial renewal process end to end, identifying pricing uplift opportunities, and ensuring contracts are structured to protect and grow Sapiens' ARR. You will work closely with BU leaders and PMs who currently manage these customer relationships, transitioning commercial ownership of the renewal conversation while maintaining continuity for the customer.</div><br>
<div></div>
<div>
You do not need to have done this exact job before. You need to be analytically curious, comfortable in a spreadsheet and a contract at the same time and motivated by commercial outcomes, not just the relationship.</div><br>
<div></div>
<div>
This is not a relationship maintenance role. You will be working with contract data, usage patterns, pricing models, and financial analysis to find the commercial opportunity in each account and then execute against it. The function is new and the playbook does not exist yet. You will be working with the VP Global Renewals and the team to help define the go forward process and experience.</div><br>
<div></div>
<div><b>
Key Responsibilities</b></div>
<div><b>
Commercial Renewal Execution</b></div><br>
<div></div>
<ul>
<li>End-to-end management of assigned renewal accounts &ndash; outreach, negotiation, quoting, documentation, and booking</li>
<li>Identify pricing uplift opportunities within existing contracts &ndash; CPI escalators, license true-ups, tier migrations, maintenance-to-subscription transitions</li>
<li>Maintain accurate renewal pipeline and 90&ndash;120 day rolling forecast in Salesforce</li>
<li>Coordinate with Finance and Legal on non-standard terms and approval workflows</li></ul><br>
<div></div>
<div><b>
Relationship Transition &amp; Internal Collaboration</b></div><br>
<div></div>
<ul>
<li>Work directly with BU leadership and PMs on assigned accounts &ndash; learn the customer relationship, earn the commercial trust, and take ownership of renewal conversations over time</li>
<li>Partner with CSMs and PS leads on account health &ndash; you own the commercial conversation, they own the delivery relationship</li>
<li>Escalate complex deal structures, pricing exceptions, and high-risk accounts to the Senior Renewal Ops Manager</li>
<li>Contribute findings to the team playbook &ndash; document patterns, objections, and what works</li></ul><br>
<div></div>
<div><b>
Analytics &amp; Pipeline Management</b></div><br>
<div></div>
<ul>
<li>Ensure your book is clean, current, and flagged for risk</li>
<li>Review contract data to understand pricing history, renewal dates, and structural opportunities before entering customer conversations</li>
<li>Produce accurate weekly forecast updates and pipeline commentary for the senior team</li></ul><br>
<div></div>
<div><b>
Requirements</b></div><br>
<div></div>
<div><b>
Required:</b></div>
<ul>
<li>7+ years of experience with Sales, Deal Desk, RevOps with B2B software strongly preferred</li>
<li>Comfortable reading software contracts and extracting key commercial terms &ndash; renewal dates, pricing structures, escalator clauses, PS carve-outs</li>
<li>Strong analytical skills &ndash; Excel/Google Sheets proficiency required; Salesforce experience preferred</li>
<li>Direct communicator &ndash; comfortable having commercial conversations with procurement and finance contacts at customer organizations</li>
<li>Curious about the data &ndash; wants to understand <i>why</i> a customer is structured the way they are, not just <i>when</i> they renew</li></ul><br>
<div></div>
<div><b>
Preferred:</b></div><br>
<div></div>
<ul>
<li>Insurance or financial services software experience</li>
<li>Experience in a service-heavy software environment</li>
<li>Familiarity with CPQ, CLM, or contract management tools</li></ul><br>
<div></div>
<div><b>
Why This Role</b></div>
<div><i>
This is a builder role. We are not looking for someone who has spent their career running a mature renewal process at a large company. We are looking for someone who can create one from raw data and ambition.</i></div><br>
<div></div>
<div>
At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.</div><br>
<div></div>
<div><b>
Sapiens is an E-Verified &amp; Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</b></div><br>
<div></div>
<div>
#LI-Remote</div>
</div></div></div></div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>We Are</b></h2>
<p>Sapiens International Corporation N.V. is a global leader of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk.
</p><p>The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance.
</p><p>With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation.
</p><p>Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers&rsquo; compensation from offices across North America, Europe, the Middle East, and Asia Pacific.
</p></div></div></div></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Your Recruitment Journey</b></h2>
<p>We will keep you in the loop, as we focus on providing an inclusive screening and interview process. Each country has a local flavor, but here's what you can expect during our recruitment process:
</p></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><h5 class="jobSectionHeader"><b>Apply
</b></h5><p>Take the first step in our journey by submitting an application that reflects your skills, experiences, and professional aspirations.
</p></div></div><div></div><div>1</div>
</div><p></p><div><div><div><h5 class="jobSectionHeader"><b>Review</b></h5>
<p>Your CV will be carefully reviewed by our talent team to explore how your unique skills and potential align with Sapiens' needs and culture
</p></div></div><div></div><div>2</div>
</div><p></p><div><div><div><h5 class="jobSectionHeader"><b>Interview</b></h5>
<p>This is your opportunity to shine! Meet with our team, showcase your abilities, and learn more about Sapiens
</p></div></div><div></div><div>3</div>
</div><p></p><div><div><div><h5 class="jobSectionHeader"><b>Offer</b></h5>
<p>If there's a great match, we'll extend an offer to welcome you to our team. This is the exciting moment when your new journey begins to take shape
</p></div></div><div></div><div>4</div>
</div><p></p><div><div><div><h5 class="jobSectionHeader"><b>Onboard</b></h5>
<p>Once you accept, we'll guide you through a comprehensive onboarding process, introducing you to your new colleagues, roles, and the exciting challenges ahead
</p></div></div><div></div><div>5</div>
</div></div></div></div></div></div><div><div><div><div><div><h5 class="jobSectionHeader"><b>Disclaimer</b></h5>
<p>Sapiens India does not authorize any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
<br>
Accordingly, please check the authenticity of any such offers before acting on them and were acted upon, you do so at your own risk. Sapiens shall neither be responsible for honoring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
<br>
In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to sharedservices@sapiens.com.</p></div></div></div></div></div></div><p></p>

Renewal Operations Manager

Wolters Kluwer

<div><p><b>About the Role</b></p><p>
As a Renewal Account Manager (Account &amp; Relationship Management Executive), you will manage and grow strategic healthcare accounts across Saudi Arabia, with a strong focus on end-to-end renewal lifecycle management. You will build trusted relationships with key stakeholders, ensure timely and successful renewals, and drive adoption of Wolters Kluwer Health solutions.</p><p></p><p>
You will proactively manage renewal pipelines, mitigate retention risks, identify expansion opportunities, and ensure compliance with local procurement requirements. This role requires close collaboration with internal stakeholders to deliver a seamless customer experience and sustain long-term account value.</p><div></div><p><b>
Key Responsibilities</b></p><ul><li>
Own and manage the <b>full renewal lifecycle</b>, including forecasting, early engagement, pricing strategy, negotiation, and contract closure.</li><li>
Build and maintain strong relationships with healthcare decision-makers and key stakeholders.</li><li>
Drive <b>on-time renewal execution</b>, minimizing churn and securing long-term customer retention.</li><li>
Identify risks and implement <b>proactive retention strategies</b> to protect revenue.</li><li>
Drive <b>account growth</b> through upselling and cross-selling aligned to customer needs.</li><li>
Lead contract negotiations and manage commercial agreements in alignment with company policies.</li><li>
Ensure compliance with <b>local governmental procurement processes</b> (e.g., Etimad platform and public sector tendering requirements).</li><li>
Conduct regular business reviews to ensure customer satisfaction and uncover growth opportunities.</li><li>
Partner with internal teams to support solution adoption, resolve issues, and optimize customer outcomes.</li><li>
Maintain accurate <b>renewal forecasts, account plans, and CRM records</b>.</li></ul><div></div><p><b>
Key Skills &amp; Qualifications</b></p><ul><li><b>
5&ndash;7 years of experience</b> in account management, renewals, or sales within healthcare, SaaS, or technology environments.</li><li>
Strong experience in <b>renewal management, contract negotiation, and customer retention strategies</b>.</li><li><b>
Robust knowledge of local governmental procurement processes</b>, including platforms such as <b>Etimad</b> and public sector contracting frameworks.</li><li>
Excellent relationship-building, stakeholder management, and consultative selling skills.</li><li>
Strong communication, negotiation, and presentation abilities.</li><li>
Experience working with healthcare organizations or healthcare technology solutions is preferred.</li><li>
Proficiency in CRM systems and data-driven sales/renewal performance management.</li><li>
Results-driven with strong problem-solving skills and attention to detail.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Our Interview Practices</b></h2><p></p><p><i>
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we&rsquo;re getting to know you&mdash;not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.</i></p><p></p><p><i>
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.</i></p></div>

Renewal Account Manager

DocuSign

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><div><p><br>
The Docusign Renewal Coordinator (RC) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Coordinator is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal coordinators are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.</p></div><div></div><div><br>
This position is an individual contributor role reporting to the Manager, Renewal Specialists.</div><div><div><p><b><br>
Responsibility</b></p></div></div><ul><li><div><p>
Implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust</p></div></li><li><div><p>
Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal</p></div></li><li><div><p>
Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies</p></div></li><li><div><p>
Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals</p></div></li><li><div><p>
Evaluate diverse problems where analysis of data requires evaluation of identifiable factors</p></div></li><li><div><p>
Adhere to best practices for all internal processes including, Opportunity Management, Data Quality and Accuracy, CRM Hygiene, Quotes and Forecasting</p></div></li><li><div><p>
Achieve financial and strategic revenue, bookings and billings targets</p></div></li><li><div><p>
Evaluate your portfolio to prioritize time to render the most favorable outcomes</p></div></li><li><div><p>
Leverage customer data and behavior to assess the health of each renewal</p></div></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Hybrid:</b></p>
<p>Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)</p></div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><div><p>
Eligible to work in Egypt</p></div></li><li><div><p>
1+ years of experience within Renewal Management, Account Management or Customer Success</p></div></li><li><div><p>
Bachelor&rsquo;s degree</p></div></li><li><div><p>
Fluent in written and spoken French and English</p></div></li></ul><div></div><div><p><b><br>
Preferred</b></p></div><ul><li><div><p>
2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings</p></div></li><li><div><p>
Strong negotiation skills with experience driving contracts to completion on time</p></div></li><li><div><p>
Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level</p></div></li><li><div><p>
Experience in quota carrying sales role with proven achievement</p></div></li><li><div><p>
Strong process management, financial acumen, and contractual engineering skills</p></div></li><li><div><p>
Ability to react and adapt to potential rapid shifts in priorities</p></div></li><li><div><p>
Strong level of urgency, organization, and prioritization skills</p></div></li><li><div><p>
Ability to project-manage the renewal cycle, pulling in necessary resources</p></div></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>

Renewal Coordinator - French and English Speaking

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
The Docusign Renewal Coordinator (RC) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Coordinator is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal coordinators are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.</p><p></p><p><br>
This position is an individual contributor role reporting to the Manager, Renewal Specialists.</p><p></p><div><p><b><br>
Responsibility</b></p></div><ul><li><p>
Implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust</p></li><li><p>
Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal</p></li><li><p>
Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies</p></li><li><p>
Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals</p></li><li><p>
Evaluate diverse problems where analysis of data requires evaluation of identifiable factors</p></li><li><p>
Adhere to best practices for all internal processes including, Opportunity Management, Data Quality and Accuracy, CRM Hygiene, Quotes and Forecasting</p></li><li><p>
Achieve financial and strategic revenue, bookings and billings targets</p></li><li><p>
Evaluate your portfolio to prioritize time to render the most favorable outcomes</p></li><li><p>
Leverage customer data and behavior to assess the health of each renewal</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li><p>
Eligible to work in Egypt</p></li><li><p>
Fluent in written and spoken English</p></li></ul><div><p><b>
Preferred</b></p></div><ul><li><p>
Bachelor's degree</p></li><li><p>
2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings</p></li><li><p>
Strong negotiation skills with experience driving contracts to completion on time</p></li><li><p>
Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level</p></li><li><p>
Experience in quota carrying sales role with proven achievement</p></li><li><p>
Strong process management, financial acumen, and contractual engineering skills</p></li><li><p>
Ability to react and adapt to potential rapid shifts in priorities</p></li><li><p>
Strong level of urgency, organization, and prioritization skills</p></li><li><p>
Ability to project-manage the renewal cycle, pulling in necessary resources</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>

Renewal Coordinator

GSSTech Group

<div><p>We looking for a talented and experienced Service Renewals Specialist (UAE National) who will be working in our client's Service Operations Team and taking care of commercial and administrative tasks related to information security services. The Service Renewals Specialist creates, documents and processes service contract and ensures timely renewal of these contracts. The role works closely with the Business Development team and prepares / provides all information required for contracts closing and renewal. The position is responsible for identifying upselling and cross selling opportunities in existing business contracts. The Service Operations Specialist takes care of the contract assets and keeps information up to date at any time.</p>
Job requirements<p><b>
Responsibilities</b></p><ul><li>
Assist contract renewals and service contracts opportunities.</li><li>
Support Business Development Manager in renewals and service business.</li><li>
Maintain customer, asset and contract information.</li><li>
Assist in getting quotations from vendors/suppliers.</li><li>
Assist in proposals and contract drafts for customers.</li><li>
Follow up with vendors for price quotes for renewal.</li><li>
Follow up task to be handled on behalf of other BDM.</li><li>
Create asset list on SharePoint for our customers.</li><li>
Answer business phone calls</li></ul><p></p><p><b>
Qualifications &amp; Skills</b></p><ul><li>
Graduate in Business administration or finance or accounting or logistics and procurement.</li><li>
1-5 years of experience in IT industry</li><li>
Experience working with IT distributors and vendors.</li><li>
Basic computer skills</li><li>
Excellent Microsoft office skills.</li><li>
Calculation skills - dealing with renewal figures.</li><li>
Arabic reading and writing skill will be added advantage.</li><li>
Fast learner.</li><li>
Self-motivation and eagerness to learn.</li><li>
Good vision, creativity and problem-solving skills.</li><li>
Team player.</li><li>
Organized and structured way of working.</li></ul><p></p><p><b>
Benefits</b></p><ul><li>
Health insurance with one of the leading global providers for medical insurance.</li><li>
Career progression and growth through challenging projects and work.</li><li>
Employee engagement and wellness campaigns activities throughout the year.</li><li>
Excellent learning and development opportunities.</li><li>
Inclusive and diverse working environment.</li><li>
Flexible/Hybrid working environment.</li><li>
Open door policy.</li></ul></div><p></p>

Service Renewals Specialist (UAE National)

PeakMade Real Estate

<div><p>The Community Sales and Revenue Manager is the onsite sales leader responsible for driving top-line performance for a student housing community. This role owns the property&rsquo;s leasing strategy, sales execution, lead conversion, renewal performance, competitive positioning, and leasing team productivity. The Community Sales and Revenue Manager serves as the property&rsquo;s sales strategist, leasing coach, funnel manager, and market intelligence lead.</p><p>
The role is expected to understand not only leasing activity, but also the &ldquo;why&rdquo; behind performance trends, including pricing position, competitor activity, lead source quality, conversion gaps, customer objections, tour performance, and sales team execution.</p><p><b>
Who You Are:</b></p><ul><li>
Thinks like a sales manager, not an administrator.
</li><li>Can diagnose why leasing performance is off and act quickly.
</li><li>Is comfortable with pressure, urgency, and direct ownership expectations.
</li><li>Can coach leasing consultants in real time.
</li><li>Understands student and parent buying behavior.
</li><li>Can balance creativity with data.
</li><li>Knows how to create urgency without damaging brand trust.
</li><li>Can communicate confidently with a Property Manager, Regional Manager, Asset Manager, and Owner.
</li><li>Is competitive, organized, proactive, and highly accountable.
</li><li>Has enough operational awareness to avoid selling promises the property cannot deliver.
</li></ul><p><b>What You&rsquo;ll Do:
</b></p><p><b>Sales Strategy and Revenue Execution:</b></p><ul><li>
Develop and execute leasing and renewal strategies to achieve occupancy, rate, and revenue goals.</li><li>
Monitor leasing performance, identify trends, and create recovery plans for underperforming segments.</li><li>
Partner with the Property Manager and Regional Manager leadership on pricing, concessions, and revenue management recommendations.</li><li>
Translate ownership objectives into actionable leasing priorities for the onsite team.</li><li>
Ensure sales efforts are focused on the highest-value opportunities.</li></ul><p><b>
Lead Management and Sales:</b></p><ul><li>
Oversee the full sales funnel from first inquiry through signed lease.</li><li>
Monitor lead response times, follow-up quality, conversion metrics, and closing ratios to ensure strong execution.</li><li>
Leverage CRM tools, reporting, and market data to identify opportunities and improve performance.</li></ul><p><b>
Marketing and Competitive Strategy:</b></p><ul><li>
Plan and execute campaigns, outreach efforts, and leasing events that support occupancy goals.</li><li>
Stay informed on competitor pricing, market conditions, university trends, and customer feedback to refine sales strategies.</li><li>
Develop and execute the property&rsquo;s annual and seasonal marketing plan in partnership with the Property Manager and Sales and Marketing team.
</li><li>Ensure marketing initiatives are aligned with measurable leasing outcomes.</li></ul><p><b>
Reporting and Cross-Functional Partnership:</b></p><ul><li>
Identify when performance issues are caused by people, process, pricing, product, reputation, marketing, or market conditions.
</li><li>Partner closely with Property Managers and Regional leaders to recommend solutions based on data and market intelligence.</li><li>
Maintain accurate leasing records and ensure decisions are driven by performance metrics rather than activity alone.</li></ul><p><b>
What You&rsquo;ll Need:</b></p><ul><li>
3+ years of experience in student housing, multifamily, hospitality, or high-volume sales.</li><li>
High school diploma or equivalent</li><li>
At least 1 year of experience leading, supervising, or coaching a sales or leasing team.</li><li>
Ability to work turnover season, leasing events, and peak leasing periods as needed.
</li><li>Documented experience meeting or exceeding leasing, occupancy, renewal, or revenue targets in a previous role.</li><li>
Experience analyzing sales reports, conversion metrics, pricing trends, or market data to inform business decisions.</li><li>
Experience presenting performance data, business recommendations, or sales strategies to leadership, clients, or stakeholders.</li><li>
Proficiency using CRM or property management software and Microsoft Office applications, including Excel.</li></ul><p><b>
What You&rsquo;ll Get (Peak Perks):</b></p><ul><li>
Monthly, quarterly, and annual commission and other bonuses available</li><li>
Housing discount (varies by property)
</li><li>Mentorship program available
</li><li>Up to 12 weeks paid parental leave + one year of diapers, on us
</li><li>15 Days of PTO + 2 additional &ldquo;Wellbeing Days&rdquo;</li><li>
401(k) Match
</li><li>Wellness initiatives, healthy team competitions and virtual yoga classes through Peak&rsquo;s LiveWell program
</li><li>Commitment to leadership training and growth opportunities</li><li>
Additional rewards and recognition</li></ul><p><b>
Who We Are:</b></p><ul><li>
PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer.</li></ul></div>

Community Sales and Revenue Manager

Monarch Investment and Management Group

<div><div>Isn&rsquo;t it time you considered working for the best company in property management?</div><div>
</div><div><b><i>
Monarch Investment</i></b>, is the 10th largest multi-family company in the U.S. We were voted <i>&ldquo;Best Places to Work 2021</i>&rdquo; by the National Apartment Association and we're ready for YOU to join our team as a full time <b><i>Assistant Property Manager</i></b> at Waterstone Place Apartment, located in Cincinnati, OH. We offering up to $20.00/hr. PLUS, commissions up to $100. We're excited to have this opportunity for you!</div><p><b><i><br>
Compensation and Benefits Available:</i></b></p><ul><li>
Paying $18.00 - $20.00 based on experience</li><li>
Commission paid on renewal leases up to $100 per renewal and new lease</li><li>
Annual reviews with the opportunity for increased compensation</li><li>
$500.00 - $1,000 Employee Referral Bonus Program (depending on role referred)</li><li>
Healthcare starting at 47.50 per month for Blue Cross/Blue Shield Medical for you</li><li>
401k planning and pre-tax contributions including a matching component</li><li>
Dental, Vision, Life and Disability Insurance</li><li>
Paid Holidays</li><li>
Paid Time Off, 1st Year = 80 Hours, 2-4 Years = 120 Hours, 5+ Years = 160 Hours</li><li>
Paid additional training/school and tuition reimbursement program</li><li>
Yearly anniversary gifts</li></ul><p><b><i>
Essential Job Duties and Responsibilities:</i></b></p><ul><li>
Greets, assists, and leases apartments to all prospective residents who enter the community</li><li>
Ensures appearance of the model apartment and target apartments are acceptable for showing</li><li>
Responsible for reporting market survey reports</li><li>
Must be aware of the &quot;Curb Appeal&quot; of the property</li><li>
Accepts and completes required application information from the prospective residents</li><li>
Creates all lease documents and facilitates getting all parties to sign where required</li><li>
Maintains and updates Property Information Handbook and Advertising Log Book</li><li>
Assists Property Manager in ensuring all property marketing is current, accurate, relevant and at its greatest effect</li><li>
Responsible for daily marketing efforts through Craigslist and/or other outreach</li><li>
Helps Property Manager in building and maintaining a resident relations program</li></ul><p><b><i>
Knowledge, Skills and Experience required:</i></b></p><ul><li>
Previous multifamily housing leasing experience preferred</li><li>
Must have good computer skills and be able to navigate software</li><li>
Have good verbal and written communication</li><li>
Be able to provide great customer service to our residents</li><li>
Willing to complete online class training</li></ul><p>
&quot;Equal Opportunity Employer&quot;</p><p><b><i>
&quot;This role requires a background investigation that includes a criminal check,</i></b><b><i> </i></b><b><i>credit review, and a</i></b><b><i> </i></b><b><i>drug screen (we do not check for THC).&quot;</i></b></p></div>

Assistant Property Manager - Apartment Community

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