renewal specialist

DocuSign

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
The Docusign Renewal Specialist (RS) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Specialist is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.</p><div><br>
This position is an individual contributor role reporting to the Senior Manager, Customer Success Account Management.<br>
<p><b>
Responsibility</b></p></div><ul><li>
Own and implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust</li><li>
Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal</li><li>
Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies</li><li>
Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and</li><li>
Product Management to develop strategies for upcoming renewals</li><li>
Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors</li><li>
Follow and adhere to best practices for all internal processes including, Opportunity Management, Data Quality and Accuracy, CRM Hygiene, Quotes and Forecasting</li><li>
Achieve financial and strategic revenue, bookings and billings targets</li><li>
Evaluate your portfolio to prioritize time to render the most favorable outcomes</li><li>
Leverage customer data and behavior to assess the health of each renewal</li></ul><br>
<div></div>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><div><div><div><ul><li>
Eligible to work in Egypt</li><li>
1+ years of experience within Renewal Management, Account Management or Customer Success</li><li>
Bachelor&rsquo;s degree</li><li>
Fluent in written and spoken English</li></ul><div><p><b>
Preferred</b></p></div><ul><li>
3+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings</li><li>
Strong negotiation skills with experience driving contracts to completion on time</li><li>
Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level</li><li>
Experience in quota carrying sales role with proven achievement</li><li>
Strong process management, financial acumen, and contractual engineering skills</li><li>
Ability to react and adapt to potential rapid shifts in priorities</li><li>
Strong level of urgency, organization, and prioritization skills</li><li>
Ability to project-manage the renewal cycle, pulling in necessary resources</li></ul></div></div></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Our global benefits</b></h3>
<div></div><div><div><div><h4 class="jobSectionHeader"><b>Paid time off</b></h4>
<div>Take time to unwind with earned days off, plus paid company holidays based on your region.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Paid parental leave</b></h4>
<div>Take up to six months off with your child after birth, adoption or foster care placement.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Full health benefits</b></h4>
<div>Options for 100% employer-paid health plans from day one of employment.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Retirement plans</b></h4>
<div>Select retirement and pension programs with potential for employer contributions.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Learning &amp; development</b></h4>
<div>Grow your career with coaching, online courses and education reimbursements.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Compassionate care leave</b></h4>
<div>Paid time off following the loss of a loved one and other life-changing events.</div></div></div></div></div>

Renewal Specialist

NETMATE INFORMATION TECHNOLOGY

<p><b>Overview:</b><br/>We are looking for a Renewals Specialist who will be responsible for managing all license and AMC renewals, from tracking expiry dates to ensuring timely payment collection and smooth renewal processes.</p><p><b>Key Responsibilities:</b></p><ul><li>Monitor all license and AMC renewal expiry dates to ensure no lapses.</li><li>Contact customers at least 30 days prior to contract expiry to discuss renewals.</li><li>Prepare and send renewal quotations accurately and on time.</li><li>Process supplier purchase orders (POs) upon customer confirmation.</li><li>Coordinate with suppliers to obtain renewal invoices promptly.</li><li>Ensure customer invoices are issued without delay.</li><li>Follow up regularly for pending renewal payments.</li><li>Share important updates and escalate issues as required to management.</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration or related field.</li><li>1&ndash;2 years of experience in renewals, AMC, or account management (IT or technical services preferred).</li><li>Strong communication, negotiation and interpersonal skills for customer interactions.</li><li>Proficiency in MS Office (Word, Excel, Outlook); experience with CRM or accounting software is a plus.</li><li>Ability to work independently and follow up persistently to ensure renewals are completed.</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,000.00 - AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have prior experience in Renewals?</li></ul>

Renewals Specialist

Cisco

<div>
 <strong>
  Meet the Team
  <br/>
  <br/>
 </strong>
 Cisco is looking for a Collaboration Renewals Specialist to join our Collaboration Renewals Sales team. The team forms part of the Software Recurring Revenue Sales organization and a talent engine for Cisco Sales with diverse and motivated teams that consistently delivering profitable growth.
 <br/>
 <br/>
 We serve our customer life-cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions to drive relevant business outcomes. We are a global, dynamic team that brings excitement to the sales environment every day. We connect Cisco customers with solutions that can transform their businesses and change the world for the better. You will discover a creative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. Our teams adapt quickly to respond to market changes and are all highly encouraged to give back to our local communities.
 <br/>
 <br/>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 A Renewals Specialist for the Collaboration portfolio is an exciting role, where the ability to collaborate is at its core and no two days are the same. As the specialist for your region, you will be responsible for driving growth in renewals sales and crafting a successful customer renewal experience. This will be achieved by sharing customer value propositions for Collaboration offers, addressing objections, adoption barriers, competitive risks, and highlighting compelling migration and expansion options. The role requires close collaboration directly with customers, partners and internal team members across sales, engineering, and marketing. The key requirements of this job include:
 <br/>
 <br/>
 <ul>
  <li>
   Build, develop, and execute a sales pipeline based on upcoming renewals for near-term in quarter growth while running the future-term pipeline to work early and ahead of time on key future renewals.
  </li>
  <li>
   A strong sales competence and confidence when communicating the business benefits our Collaboration Software provides customers.
  </li>
  <li>
   Educate and excite our Partners and partner teams on the Collaboration Renewals story, drive engagement and understanding of the market and build business development opportunities.
  </li>
  <li>
   Strong data analysis skills, supporting quote creation and closing renewals opportunities for accounts.
  </li>
  <li>
   Lead and build sales opportunities - working closely with Cisco Partners, Collaboration Account Executives, and technical teams to build a renewals strategy for key accounts.
  </li>
  <li>
   Use Salesforce.com (https://salesforce.com/) and Gong.io (https://gong.io/) to track current/potential customer interactions and drive progression of opportunities through the sales cycle
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent verbal (via telephone or video device) and written (via email or chat application) communications skills in both Arabic and English are required.
  </li>
  <li>
   A high orientation to detail and capable of handling a large volume of accounts, tasks and responsibilities.
  </li>
  <li>
   Strong customer service, listening, and presentation skills.
  </li>
  <li>
   Bachelor's Degree or equivalent experience
  </li>
  <li>
   Previous Cisco Install Base including Software Experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience working with Salesforce and Gong
  </li>
  <li>
   A self starter/ high energy/ positive demeanor/ customer focused
  </li>
  <li>
   3-5 years of sales or sales support experience including direct customer and partner experience and the ability for navigate internal high matrixed account teams
  </li>
  <li>
   Strong negotiation and communication skills
  </li>
  <li>
   Ability to analyze data and financial reports to propose, identify and upsell renewals
  </li>
  <li>
   Familiarity with recurring revenue renewal cycles
  </li>
  <li>
   Strong analytical skills to assess customer needs and propose effective solutions
  </li>
  <li>
   Exceptional organizational skills with the ability to manage multiple accounts and deadlines
  </li>
  <li>
   Detail-oriented with strong follow-up practices
  </li>
  <li>
   Ability to work in a fast paced, dynamic environment.
   <br/>
   <br/>
  </li>
 </ul>
 Why Cisco?
 <br/>
 <br/>
 At Cisco, we&rsquo;re revolutionizing how data and infrastructure connect and protect organizations in the AI era &ndash; and beyond. We&rsquo;ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
 <br/>
 <br/>
 Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you&rsquo;ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
 <br/>
 <br/>
 We are Cisco, and our power starts with you.
</div>


Meet the Team
<br>Cisco is looking for a Collaboration Renewals Specialist to join our Collaboration Renewals Sales team. The team forms part of the Software Recurring Revenue Sales organization and a talent engine for Cisco Sales with diverse and motivated teams that consistently delivering profitable growth.
<br>We serve our customer life-cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions to drive relevant business outcomes. We are a global, dynamic team that brings excitement to the sales environment every day. We connect Cisco customers with solutions that can transform their businesses and change the world for the better. You will discover a creative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. Our teams adapt quickly to respond to market changes and are all highly encouraged to give back to our local communities.
<br><br>
Your Impact
<br>A Renewals Specialist for the Collaboration portfolio is an exciting role, where the ability to collaborate is at its core and no two days are the same. As the specialist for your region, you will be responsible for driving growth in renewals sales and crafting a successful customer renewal experience. This will be achieved by sharing customer value propositions for Collaboration offers, addressing objections, adoption barriers, competitive risks, and highlighting compelling migration and expansion options. The role requires close collaboration directly with customers, partners and internal team members across sales, engineering, and marketing. The key requirements of this job include:
<br><br>
<ul>
<li>Build, develop, and execute a sales pipeline based on upcoming renewals for near-term in quarter growth while running the future-term pipeline to work early and ahead of time on key future renewals.</li>
<li>A strong sales competence and confidence when communicating the business benefits our Collaboration Software provides customers.</li>
<li>Educate and excite our Partners and partner teams on the Collaboration Renewals story, drive engagement and understanding of the market and build business development opportunities.</li>
<li>Strong data analysis skills, supporting quote creation and closing renewals opportunities for accounts.</li>
<li>Lead and build sales opportunities - working closely with Cisco Partners, Collaboration Account Executives, and technical teams to build a renewals strategy for key accounts.</li>
<li>Use Salesforce.com (https://salesforce.com/) and Gong.io (https://gong.io/) to track current/potential customer interactions and drive progression of opportunities through the sales cycle</li>
</ul>
Minimum Qualifications
<br><br>
<ul>
<li>Excellent verbal (via telephone or video device) and written (via email or chat application) communications skills in both Arabic and English are required.</li>
<li>A high orientation to detail and capable of handling a large volume of accounts, tasks and responsibilities.</li>
<li>Strong customer service, listening, and presentation skills.</li>
<li>Bachelor's Degree or equivalent experience</li>
<li>Previous Cisco Install Base including Software Experience.</li>
</ul>
Preferred Qualifications
<br><br>
<ul>
<li>Previous experience working with Salesforce and Gong</li>
<li>A self starter/ high energy/ positive demeanor/ customer focused</li>
<li>3-5 years of sales or sales support experience including direct customer and partner experience and the ability for navigate internal high matrixed account teams</li>
<li>Strong negotiation and communication skills</li>
<li>Ability to analyze data and financial reports to propose, identify and upsell renewals</li>
<li>Familiarity with recurring revenue renewal cycles</li>
<li>Strong analytical skills to assess customer needs and propose effective solutions</li>
<li>Exceptional organizational skills with the ability to manage multiple accounts and deadlines</li>
<li>Detail-oriented with strong follow-up practices</li>
<li>Ability to work in a fast paced, dynamic environment.</li>
</ul>
Why Cisco?
<br><br>
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
<br>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
<br>We are Cisco, and our power starts with you.

DP World

<p></p><div><div><p><div><div><div><div><p>RENEWAL:
</p><p>1. Prepares the lease renewal agreement for National Industries Park (NIP) and ensure all process are completed
</p><p>2. Receive and verify the documents submitted by the customer for lease renewal and ensure all the requirements are fulfilled for Lease Renewal / Rent Review / Amendment.
</p><p>3. Seek approval from Head of Section to complete the critical transactions.
</p><p>4. Approve / Export the invoices related to the lease rent for NIP customers on monthly basis.
</p><p>5. Initiate renewals for all facilities and Rent Reviews for NIP customers.
</p><p>6. Respond to all inquiries and provide clarifications / follows up raised by the customers or any internal departments.
</p><p>7. Receive and process all refund requests submitted by the customers
</p><p>8. Process customer request for lease attestation.
</p><p>9. Liaise with internal departments for any special arrangements (example temporary plots, addendums) with the customers to ensure facilities are leased as per plan.
</p><p>10. To meet with the prospects and provide them with necessary information related to lease services.
</p><p>TERMINATION:
</p><p>11. Receives and verify the document submitted by the customer for lease /company termination and ensure all the requirements are fulfilled.
</p><p>12. To meet with the prospects and provide them with necessary information related to Lease/company termination and Legal cases.
</p><p>13. Review and process the expired Lease &amp; License list on monthly basis and forward it to Legal department for all NIP companies.
</p><p>14. Check with Head of Section for cases that requires legal actions and forward to Legal Department.
</p><p>15. Process the termination of all exiting company and ensure timely and accurate completion of the transaction and review the liquidation reports.
</p><p>16. Coordinate with internal departments for any outstanding payment or facility allocation status or termination for taking over.
</p><p>17. Liaise with internal department to prepare and calculate reinstatement package charges for all NIP customers.
</p><p>18. Process and coordinate with various external entity to facilitate the closure of utilities of the exiting company. (Customs, RTA, Etisalat etc)<br>
<br>
<br>
</p></div></div><br>
</div></div></p><p></p><p>#LI-RA1</p></div></div>

SENIOR EXECUTIVE - LEASING (Emirati Talent)

<div><b>Site Name:</b> Poznan Grunwaldzka, Bengaluru Luxor North Tower, Egypt - Cairo, Warsaw Rzymowskiego 53<br>
<b>Posted Date:</b> Mar 3 2026<p></p><p><b><br>
Senior Regulatory Specialist, CMC Renewals</b></p><p>
Renewals CMC Team (Chemistry, Manufacturing, and Controls) plays a crucial role in ensuring that Pharma and Vaccines products are safe, effective, and of high quality for patient use. Team is responsible for authoring, compiling, and checking regulatory submissions related to drug manufacturing and quality control. While the science is our main area we are also working with technology to perform at our best as we operate in a fast-paced and evolving environment.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li><p>
Independently manages multiple CMC (Chemistry, Manufacturing and Control) renewals assignments for Pharma and Vaccines products including response to questions from Agency; assignments will range in complexity but more complex work is expected;</p></li><li><p>
Independently and confidently defines and agrees on regulatory strategy, completes data assessment to ensure CMC dossier is authored in compliance with Company regulatory processes and external requirements for international markets;</p></li><li><p>
Identifies risks associated with submission data and information packages;</p></li><li><p>
Escalates issues with line manager that have business impact, suggesting possible solutions;</p></li><li><p>
Understands regulations, guidelines, procedures and policies relating to registration and manufacturing of pharmaceutical products, to expedite submission, review and approval of global applications;</p></li><li><p>
Identifies improvement opportunities for regulatory processes, policies and systems;</p></li><li><p>
Serves as dossier reviewer (peer review and/or quality check);</p></li><li><p>
Provides consultation and solutions being the subject matter expert in specific areas of expertise. Acts as mentor/trainer for new staff;</p></li><li><p>
Effectively communicates also in a digital context, including virtual meetings and digital platforms;</p></li><li><p>
Works with colleagues in Global Manufacturing &amp; Supply and GSK Local Operating Companies in markets worldwide to deliver high quality dossier on time;</p></li><li><p>
Understands internal/external regulatory environment;</p></li><li><p>
Monitors regulatory intelligence and acts proactively on identified changes to regulatory requirements;</p></li><li><p>
Supports digital transformation through active participation in building digital skills.</p></li></ul><p></p><p><b><i>
Why You?</i></b></p><p><b>
Basic qualifications:</b></p><ul><li><p><b>
Min. bachelor's degree</b> in Life Sciences, Chemistry, Health Sciences, or related fields;</p></li><li><p><b>
Min. 3 years of relevant experience</b> in regulatory affairs, pharmaceutical industry (familiarity with post-approval CMC regulatory procedures and ICH CTD documentation is required);</p></li><li><p>
Understanding of the pharmaceutical industry, drug development environment, and regulatory processes;</p></li><li><p><b>
Excellent written and verbal English language communication</b> skills and ability to present information to diverse colleagues in global locations in a clear and concise manner;</p></li><li><p><b>
Mindset that embraces digital transformation and innovation</b> through adaptability, forward-thinking, and exploring new possibilities in the ever-evolving digital landscape;</p></li><li><p><b>
Good team worker, ready to lead initiatives</b> when needed (project management skills would be an asset);</p></li><li><p>
Excellent interpersonal skills; <b>communication and influencing skills</b> with the ability to work in a diverse environment and build relationships across a large organization;</p></li><li><p><b>
Excellent time management skills</b> to handle multiple assignments, prioritize and schedule work to meet business needs;</p></li><li><p><b>
Detail-oriented, with emphasis on accuracy, completeness and consistency;</b></p></li><li><p>
Agile and analytical thinking to independently provide solutions to issues or propose process/ways of working changes;</p></li><li><p>
Adaptability and Learning: A commitment to ongoing professional development with proven ability to learn and apply new concepts;</p></li><li><p>
Veeva Vault knowledge would be an asset.</p></li></ul><p></p><p><b>
What we offer</b></p><p></p><p>
You will join a supportive and inclusive team where your voice matters. You will get development opportunities that match your ambitions. You will do work that contributes to meaningful outcomes for patients and communities.</p><p></p><p>
#LI-GSK</p><p>
#LI-HYBRID</p>
The annual base salary in Poland for new hires in this position ranges from PLN 144,750 to PLN 241,250 gross, taking into account a number of factors including the candidate&rsquo;s skills, experience, education level and the market rate for the role. Depending on the role and internal policies, the position may also be eligible for a bonus (if applicable and based on defined, non-discretionary criteria) and/or awards for exceptional performance (granted at the employer&rsquo;s discretion). All statutory benefits will be maintained in accordance with Polish law. Other benefits may also be offered, which may include private healthcare, additional paid days off, life insurance, private pension plan and fully paid parental leave &amp; care of family member leave.<br>
More detailed information on the total reward package applicable to your role will be supplied during the recruitment process. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the market rate for the role.<p></p><p>
As an Inclusive employer, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at pl.recruitment-adjustments@gsk.com to discuss your needs.
</p><p></p><p><b>Why GSK?</b></p><p><b>
Uniting science, technology and talent to get ahead of disease together.</b></p><p></p><p>
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases &ndash; to impact health at scale.</p><p></p><p>
People and patients around the world count on the medicines and vaccines we make, so we&rsquo;re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><p></p><p>
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.</p><p></p><p><b>
Important notice to Employment businesses/ Agencies</b></p><p>
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><p></p><p>
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK&rsquo;s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/</p></div>

Senior Regulatory Specialist, CMC Renewals

JumpCloud

<div>
 <p>
  <span>
   <strong>
    This opportunity is a hybrid role at&nbsp;JumpCloud&reg;, requiring that you are able to work both on site and remotely in the location specified in the Job Description.
   </strong>
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <span>
   <strong>
    About JumpCloud&reg;
   </strong>
  </span>
 </p>
 <p>
  <span>
   JumpCloud&reg; delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud&reg;, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud&reg; is IT Simplified.
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
   <p>
    <br/>
   </p>
   <p>
    <span>
     We are seeking an Account Manager based in India to oversee a $3M+ Book of Business&nbsp; composed of North American (NA) customers. In this role, you will:
    </span>
   </p>
   <p>
    <br/>
   </p>
   <p>
    <span>
     *
    </span>
    <strong>
     Collaborate
     <span>
      with Renewal Specialists and TCSM teams to drive expansions, upsells, and ensure timely renewals.
     </span>
     <p>
      <br/>
     </p>
     <p>
      <span>
       *
      </span>
      <strong>
       Drive adoption
       <span>
        of JumpCloud&rsquo;s solutions within existing accounts, identifying opportunities for further growth.
       </span>
       <p>
        <br/>
       </p>
       <p>
        <span>
         *
        </span>
        <strong>
         Cover 5:30pm&ndash;2:30am
         <span>
          IST (Mon-Fri) to align with North American business hours.
         </span>
         <p>
          <br/>
         </p>
         <p>
          <strong>
           * Hybrid working - 3 days in WeWork offices and 2 days fully remote.
           <p>
            <br/>
           </p>
           <p>
            <span>
             If you have a strong background in SaaS sales, a proven ability to exceed targets, and thrive in a fast-paced environment, we&rsquo;d love to hear from you!
            </span>
           </p>
           <p>
            <br/>
           </p>
           <p>
            <p>
             <br/>
            </p>
            <strong>
             Key Responsibilities:
            </strong>
            <ul>
             <li>
              Key Responsibilities Include:
              <br/>
             </li>
            </ul>
            <strong>
             Account Management &amp; Growth
            </strong>
            <ul>
             <li>
              Own a
              <strong>
               $3M+ BoB
              </strong>
              for NA-based customers, focusing on renewals, expansions, and upsells
             </li>
             <li>
              Leverage data-driven insights to identify growth opportunities within your portfolio
             </li>
             <li>
              Consistently meet or exceed Net ARR and related revenue targets
              <br/>
             </li>
            </ul>
            <strong>
             KPI Ownership &amp; Strategic Planning
            </strong>
            <ul>
             <li>
              Primary KPIs:
              <strong>
               Net ARR, renewals, expansion revenue
              </strong>
              , and adoption metrics
             </li>
             <li>
              Develop targeted account strategies to drive product usage and uncover upsell opportunities
             </li>
             <li>
              Accurately forecast your pipeline and maintain consistent reporting on key metrics
              <br/>
             </li>
            </ul>
            <strong>
             Cross-Functional Collaboration
            </strong>
            <ul>
             <li>
              Partner with CSM teams to ensure customer success, driving deeper adoption of JumpCloud&rsquo;s solutions
             </li>
             <li>
              Collaborate with Marketing to craft campaigns that enhance awareness and spur product usage
             </li>
             <li>
              Coordinate with New Business teams to streamline the onboarding of new customers, ensuring a smooth transition into your portfolio
              <br/>
             </li>
            </ul>
            <strong>
             Escalation Management
            </strong>
            <ul>
             <li>
              Serve as the main point of contact for escalations in your accounts, addressing challenges proactively to   maintain customer trust
             </li>
             <li>
              Work closely with Product and Support teams to resolve critical issues, providing timely updates to all stakeholders
              <br/>
             </li>
            </ul>
            <strong>
             Reporting &amp; Stakeholder Engagement
            </strong>
            <ul>
             <li>
              Provide regular updates on performance, pipeline health, and growth initiatives to the Head of International Account Managers
             </li>
             <li>
              Communicate effectively with both internal teams and external customers to maintain transparency and alignment
              <br/>
             </li>
            </ul>
            <p>
             <br/>
            </p>
            <strong>
             Requirements:
            </strong>
            <ul>
             <li>
              <strong>
               4+ years
              </strong>
              of experience in
              <strong>
               SaaS sales
              </strong>
              or account management, ideally serving North American markets
             </li>
             <li>
              Proven track record of
              <strong>
               driving renewals and expansions
              </strong>
              in a high-growth environment
             </li>
             <li>
              Willingness and ability to
              <strong>
               work 5:30pm&ndash;2:30am IST
              </strong>
              to align with NA business hours
             </li>
             <li>
              Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels
             </li>
             <li>
              <strong>
               Data-driven mindset
              </strong>
              with experience in CRM tools, pipeline analytics, and forecasting
              <br/>
             </li>
            </ul>
            <p>
             <br/>
            </p>
            <strong>
             Preferred Qualifications
            </strong>
            <ul>
             <li>
              Bachelor&rsquo;s degree in Business, Computer Science, or a related field; MBA is a plus
             </li>
             <li>
              Familiarity with advanced sales methodologies (e.g., Challenger, MEDDIC, SPIN)
             </li>
             <li>
              Experience in a hyper-growth SaaS environment managing complex portfolios
              <br/>
             </li>
            </ul>
            <p>
             <br/>
            </p>
            <strong>
             Why Join JumpCloud?
            </strong>
            <ul>
             <li>
              <strong>
               High-Impact Role:
              </strong>
              Directly influence renewal rates, expansion revenue, and overall customer success for a key set of accounts
             </li>
             <li>
              <strong>
               Global Collaboration:
              </strong>
              Work with diverse, passionate teams dedicated to innovation and delivering customer value
             </li>
             <li>
              <strong>
               Career Growth:
              </strong>
              Enjoy a dynamic, fast-paced SaaS setting that values continuous learning, autonomy, and excellence
             </li>
             <li>
              <strong>
               Flexible Environment:
              </strong>
              Benefit from a hybrid work model with the resources and support you need to succeed
              <br/>
             </li>
            </ul>
           </p>
           <p>
            <br/>
           </p>
           <br/>
           <p>
            <span>
             Join our mission to
            </span>
            <strong>
             &ldquo;Make Work Happen&rdquo;
             <span>
              by shaping the future of secure and unified access&mdash;empowering organizations to work seamlessly from anywhere.
             </span>
             <strong>
              We look forward to hearing from you!
              <p>
               <br/>
              </p>
              <p>
              </p>
              <span>
              </span>
              <p>
               <br/>
              </p>
              <p>
               <span>
                <strong>
                 Where you&rsquo;ll be working/Location:
                </strong>
               </span>
              </p>
              <p>
               <br/>
              </p>
              <p>
               <span>
                <strong>
                 This role is
                 <em>
                  hybrid
                 </em>
                 in the country of India. You must be located in and authorized to work in India to be considered for this role.
                </strong>
               </span>
              </p>
              <p>
               <br/>
              </p>
              <p>
               <span>
                This hybrid role is based in the&nbsp;
                <strong>
                 Bengaluru metro area
                </strong>
                &nbsp;and requires team members to spend a few days each week in the office. You are able to work remotely when not in the office.
               </span>
              </p>
              <p>
               <br/>
              </p>
              <p>
               <span>
                <strong>
                 Language:
                </strong>
               </span>
              </p>
              <p>
               <span>
                JumpCloud&reg; has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud&reg;, you will be required to speak and write in English fluently.&nbsp; Any additional language requirements will be included in the details of the job description.
               </span>
              </p>
              <p>
               <br/>
              </p>
              <p>
               <span>
                <strong>
                 Why JumpCloud&reg;?
                </strong>
               </span>
              </p>
              <p>
               <span>
                If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud&reg; is an incredible place to share and grow your expertise! You&rsquo;ll work with amazing talent across each department who are passionate about our mission. We&rsquo;re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You&rsquo;ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.&nbsp;&nbsp;
               </span>
              </p>
              <p>
               <br/>
              </p>
              <p>
               <span>
                One of JumpCloud&reg;'s three core values is to &ldquo;Build Connections.&rdquo; To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
               </span>
              </p>
              <p>
               <br/>
              </p>
              <p>
               <span>
                Please submit your r&eacute;sum&eacute; and brief explanation about yourself and why you would be a good fit for JumpCloud&reg;.&nbsp; Please note JumpCloud&reg; is not accepting third party resumes at this time.&nbsp; &nbsp;
               </span>
              </p>
              <p>
               <br/>
              </p>
              <p>
               <span>
                JumpCloud&reg; is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
               </span>
              </p>
              <p>
               <br/>
              </p>
              <p>
               <span>
                <strong>
                 Scam Notice:
                </strong>
               </span>
              </p>
              <p>
               <span>
                Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
               </span>
              </p>
              <p>
               <br/>
              </p>
              <p>
               <span>
                All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"
               </span>
              </p>
              <p>
               <span>
                &nbsp;
               </span>
              </p>
              <p>
               <span>
                #BI-Remote
               </span>
              </p>
              <br/>
              <p>
               We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy[hyperlink] for more information about our personal data practices.
              </p>
             </strong>
            </strong>
           </p>
          </strong>
         </p>
        </strong>
       </p>
      </strong>
     </p>
    </strong>
   </p>
  </strong>
 </p>
</div>


Account Manager, North America - India

Search 5461+ Renewal specialist jobs near you this March. New roles added regularly across leading industries. Apply today.

5461 renewal specialist jobs Near Me

Renewal Specialist

Renewals Specialist

Renewals Specialist

Renewals Specialist

SENIOR EXECUTIVE - LEASING (Emirati Talent)

Senior Regulatory Specialist, CMC Renewals

Account Manager, North America - India