renewal specialist

DocuSign

<div><h2 class="jobSectionHeader"><b>Company Overview</b></h2><div><br>
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people&rsquo;s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign&rsquo;s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).</div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You'll Do</b></h2><p><br>
The Docusign Renewal Specialist (RS) is a high impact position, responsible for owning and executing a portfolio of renewal contracts in an assigned territory. The ideal Renewal Specialist is an experienced professional with a full understanding of the SaaS contracting space. They will resolve a wide range of issues in creative ways. They are responsible for minimizing financial attrition, locking in favorable terms with our clients, identifying growth and providing insights to the business that improve future outcomes. Renewal Managers are responsible for ensuring maximum financial results for Docusign while strengthening partnerships with existing customers.</p><p></p><p><br>
This position is an individual contributor role reporting to a Senior Manager, Customer Success Account Management.</p><p></p><div><p><b><br>
Responsibility</b></p></div><ul><li><p>
Own and implement win/win negotiation strategies for a high quantity of renewals that enhance contract value while protecting and improving customer trust</p></li><li><p>
Increase account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal</p></li><li><p>
Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies</p></li><li><p>
Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals</p></li><li><p>
Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors</p></li><li><p>
Follow and adhere to best practices for all internal processes including, Opportunity Management, Data Quality &amp; Accuracy, CRM Hygiene, Quotes and Forecasting</p></li><li><p>
Achieve financial and strategic revenue, bookings and billings targets</p></li><li><p>
Evaluate your portfolio to prioritize time to render the most favorable outcomes</p></li><li><p>
Leverage customer data and behavior to assess the health of each renewal</p></li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Job Designation</b></h2><div><p><b><br>
Remote:</b></p>
Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.</div><div></div><div><p><br>
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.</p></div><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>What You Bring</b></h2><div><p><b><br>
Basic</b></p></div><ul><li>
1+ years of experience within Renewal Management, Account Management or Customer Success
</li><li>Bachelor&rsquo;s degree
</li><li>Fluent in English French</li></ul><div><p><b>
Preferred</b></p></div><ul><li>
2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings
</li><li>Strong negotiation skills with experience driving contracts to completion on time
</li><li>Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level
</li><li>Experience in quota carrying sales role with proven achievement
</li><li>Strong process management, financial acumen, and contractual engineering skills</li><li>
Ability to react and adapt to potential rapid shifts in priorities
</li><li>Strong level of urgency, organization, and prioritization skills</li><li>
Ability to project-manage the renewal cycle, pulling in necessary resources</li></ul><br>
<br>
<p></p><h2 class="jobSectionHeader"><b>Life At Docusign</b></h2><div><p><b><br>
Working here</b></p></div><div>
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what&rsquo;s right, every day. At Docusign, everything is equal.</div><div></div><div><br>
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you&rsquo;ll be loved by us, our customers, and the world in which we live.</div><div></div><div><p><b><br>
Accommodation</b></p></div><div>
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.</div><div></div><div><br>
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.</div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Our global benefits</b></h3>
<div></div><div><div><div><h4 class="jobSectionHeader"><b>Paid time off</b></h4>
<div>Take time to unwind with earned days off, plus paid company holidays based on your region.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Paid parental leave</b></h4>
<div>Take up to six months off with your child after birth, adoption or foster care placement.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Full health benefits</b></h4>
<div>Options for 100% employer-paid health plans from day one of employment.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Retirement plans</b></h4>
<div>Select retirement and pension programs with potential for employer contributions.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Learning &amp; development</b></h4>
<div>Grow your career with coaching, online courses and education reimbursements.</div>
</div></div><div></div><div><div><h4 class="jobSectionHeader"><b>Compassionate care leave</b></h4>
<div>Paid time off following the loss of a loved one and other life-changing events.</div></div></div></div></div>

Renewal Specialist - French Speaking

Numerator

<div><p><b>We&rsquo;re reinventing the market research industry. Let&rsquo;s reinvent it together.</b></p>
<p>
At Numerator, we believe tomorrow&rsquo;s success starts with today&rsquo;s market intelligence. We empower the world&rsquo;s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.</p>
<p>The Renewals Analyst supports Numerator&rsquo;s renewals process by ensuring data accuracy, documentation completeness, and timely reporting across all renewals. This role builds the operational backbone for renewal execution, maintaining clean Salesforce data, producing renewal materials and dashboards, and surfacing insights that help the onshore team drive timely, favorable outcomes. The ideal candidate is detail-oriented, data-savvy, and comfortable working in a fast-paced, cross-functional environment.</p>
<p>
Key Responsibilities</p>
<p>
Renewal Documentation &amp; Hygiene</p>
<ul>
<li><p>Own the renewal documentation lifecycle: create, version, and archive strategy decks, templates, and agreements with consistent naming conventions and restricted access.</p>
</li><li><p>Pre-populate renewal templates using SFDC data (terms, dates, etc); flag exceptions or missing fields for onshore review.</p>
</li><li><p>Maintain an auditable Google Drive structure; ensure all executed agreements and approvals are filed within 24 hours of close.</p>
</li><li><p>Conduct monthly audits to ensure full alignment between SFDC renewal records and archived documentation.</p>
</li></ul><p>Data Hygiene &amp; Reporting</p>
<ul>
<li><p>Validate SFDC renewal opportunity fields and resolve or escalate inconsistencies.</p>
</li><li><p>Develop and maintain recurring renewal reports and dashboards that provide visibility into pipeline health, renewal status, and exception trends.</p>
</li><li><p>Partner with onshore teams to refine reporting requirements and evolve metrics as renewal processes mature.</p>
</li><li><p>Ensure data accuracy and timeliness for all renewal-related reports and insights.Data &amp; Insights for Renewals</p>
</li></ul><ul><li><p>Pull, clean, and synthesize datasets to support renewal negotiations, upsells, and coverage analyses.</p>
</li><li><p>Deliver recurring and ad hoc insights highlighting shifts in coverage, usage, and retention risk.</p>
</li><li><p>Conduct variance analyses across renewal cycles to identify trends, risks, and opportunities for expansion.</p>
</li><li><p>Create visual dashboards or summary packs that help the onshore team prioritize renewal actions and conversations.<br>
Renewal Outreach Support</p>
</li></ul><ul><li><p>Build standardized client-facing renewal materials (one-pagers, readiness decks, and usage summaries) based on direction from onshore managers.</p>
</li><li><p>Generate visual insights and summaries to support renewal positioning and outreach planning.</p>
</li></ul><div><p><b>There is strength in numbers - We are the Numerati</b></p>
<p>
Numerator is 2,000 employees strong. We have the confidence to be real and embrace what makes each Numerati unique. Our diverse experiences, ideas and backgrounds fuel our innovation.</p>
<p>
Being part of the Numerati means that we&rsquo;ll take care of you! From our Recharge Days, maximum flexibility policy, wellness resources for employees and their families, development opportunities and much more &mdash; we&rsquo;re always finding ways to better support, celebrate and accelerate our team.</p>
</div>
<p><b><i>What You Can Expect from Your Intern Experience</i></b><br>
<i>
</i><br>
<i>You&rsquo;ll play an active role as a member of a dynamic team of supportive and highly motivated employees and leaders. From day one, you&rsquo;ll be set up for success with your NuIntern buddy, who will be a key partner throughout your internship. Numerator&rsquo;s onboarding program will introduce you to your new colleagues, immerse you into our culture, and provide you with resources to thrive.</i><br>
<i>
</i><br>
<i>Expect to make an impact on real projects, business challenges, clients, and our global teams. Interact and engage with colleagues in person at our cool headquarters, designed to further inspire innovation, creativity, and collaboration. You'll also have the opportunity to participate in local events, Hack Days, networking, and workshops.</i><br>
<b><i>Internship dates: June 9th to August 8th, 2025</i></b></p>
<ul><li>Bachelor&rsquo;s degree in Business, Finance, or Analytics.</li>
<li>1&ndash;2 years in sales operations, renewals, or business analytics, preferably in a SaaS environment.</li>
<li>Proficient in Salesforce, Excel/Google Sheets.</li>
<li>Strong attention to <b>detail, data accuracy, and process disciplin</b>e. Able to analyze and synthesize data into clear reports and insights.</li>
<li>Clear written and verbal English; comfortable collaborating across time zones.</li>
<li>Proactive, organized, and adaptable; takes ownership of deliverables and continuous improvement.</li>
</ul>
<p>Shift Timings - 1 PM - 10 PM / 2 PM - 11 PM</p>
<p><i>We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.</i></p>
<p><i>
While some roles can be remote, Numerator is only able to hire in many, but not all, states and provinces. In certain cases, if you are not located in a specific area where Numerator is able to hire, you may not be eligible for employment</i><i>.</i></p></div>

Renewals Analyst

Midis Group

<b><br>Job Title<br>Renewals Executive<br>Job Scope</b><br>The Renewals Executive is accountable for establishing sound relationships with existing partners ensuring timely follow ups and handling the renewal process prior to expiration. S/He maintains an updated database at all times and works towards effective relationships with internal departments.<br>Main Duties and Responsibilities<br>• Build and maintain strong customer relationships, address concerns and successfully retain existing client contracts<br>• Support the direct manager in the management of contract renewals with existing customers and coordinate with the Sales and Account management teams accordingly<br>• Initiate renewal conversations with customers, respond to queries and proactively follow up prior to contract expiration dates<br>• Identify customers needs and opportunities for improvement prior to and during the renewal process and engage the direct manager accordingly<br>• Identify customer requirements, uncover roadblocks and drive renewals to timely closures in coordination with the direct manager<br>• Review terms and conditions, make any necessary changes/modifications requested by the customer and streamline contract issues and the overall customer renewal experience<br>• Prepare and submit periodic reports, analysis and key metrics<br>• Maintain an accurate rolling of 120 days renewal forecast<br>• Update and maintain the customer database at all times<br>• Establish and maintain effective working relationships with internal departments.<br><b>Position Requirements</b><br><b>Education</b><br>Bachelor s degree in Business Administration or any other related field.<br><b>Experience</b><br>At least 4-5 years of relevant experience.<br>Must have an experience in renewals of Enterprise Software Products.<br>

Renewals Executive

Client of Talent Higher

<p>Manage follow-ups with existing clients and update renewal status accurately in the CRM (Zoho).</p> <ul> <li>Educate clients on payment procedures, amendments, eligibility, SHAMS rules, terms, and conditions.</li> <li>Conduct renewal follow-ups via phone and email in line with the company s Renewal Process and Business Rules.</li> <li>Achieve monthly renewal KPI targets and maintain high conversion rates.</li> <li>Ensure effective CRM management for renewals and maintain up-to-date client records.</li> <li>Possess in-depth knowledge of company's products and services to identify up-selling opportunities and generate additional revenue.</li> <li>Prepare daily, weekly, and monthly reports on renewal performance and client interactions.</li> <li>Coordinate with the Revenue, Compliance, and Operations teams to facilitate client requests efficiently.</li> <li>Deliver a high standard of customer service throughout the renewal process.</li> <li>Provide clients with accurate and transparent information regarding requirements and procedures.</li> <li>Support clients in applying renewals through the online portal when needed.</li> <li>Build and maintain strong, mutually beneficial relationships with the Free Zone Authority and channel partners.</li> </ul>

Renewals Consultant

Al Fursan Contracting

The Role
<br>The Renewal Executive plays a key role in maintaining tenant relationships by managing lease renewals efficiently and professionally. This position ensures renewals are completed on time, terms are adhered to, and tenants receive excellent service throughout the process. Key Responsibilities: - Manage and processes tenancy renewals within approved timelines and rent structures. - Communicate with tenants, issue renewal notices and negotiate terms. - Coordinate with Accounts to clear balances and collect payments and required documents. - Prepare, update, and submit renewal files and reports to the team leader. - Collaborate with Legal, Accounts & Maintenance teams to ensure smooth processing. - Handle tenant inquiries, resolve issues, and support retention efforts. - Liaise with authorities (DEWA, DLD, Master Developers) for renewal related matters.
<br><br>
Requirements
<br><ul>
<li>Bachelor's Degree in Business , Real Estate, or a related field. - No prior experience required, fresh graduates are welcome to apply. - Strong communication, negotiation and organizational skills. - Good knowledge of UAE tenancy laws and real estate procedures.</li>
</ul>
About the company
<br>ALFURSAN CONTRACTING has its workplaces in Dubai and renders fast and astounding Civil and MEP Contracting administrations. Our Company has demonstrated reputation for effective and auspicious consummation of all tasks. We consolidate a thorough concentrate on extraordinary development with a devotion to predominant and creative customer benefit. By grasping the requirements of our customers and fitting arrangements, we have reliably exhibited the capacity to comprehend and execute completely the extent of any venture. Drawing on a solid and committed workforce, and additionally best in class hardware, ALFURSAN CONTRACTING is exceptionally met all requirements to handle even the most complex of tasks.

Renewal Executive

AW Rostamani Holdings Co LLC

<p>Achieve Monthly Insurance Renewal Targets: Ensure all monthly insurance renewal goals are met in a timely manner.</p><ul><li>Lead Engagement: Approach potential leads daily through calls, SMS, email, WhatsApp, and other communication channels.</li><li>Liaise with Insurance Underwriters: Work closely with a panel of insurance underwriters to obtain competitive rates and quotes.</li><li>Customer Retention: Promote and influence customers to retain their policies, aiming for a high conversion ratio.</li><li>Policy Explanation & Guidance: Explain the benefits and coverage of policies to customers, helping them choose the right options to meet their needs.</li><li>Policy Documentation: Handle policy paperwork and manage policy issuance through the insurance portal provided by the panel of insurers.</li><li>Reporting: Maintain accurate daily, weekly, and monthly reports and share them with the team leader.</li></ul>

Insurance Coordinator

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 <br/>
 <br/>
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 <br/>
 <br/>
 <strong>
  Reports To
  <br/>
  <br/>
 </strong>
 Team Manager
 <br/>
 <br/>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 The Inside Sales Representative (ISR) will be responsible for managing existing B2B customers, understanding their needs, and ensuring a smooth sales process that delivers renewal value and retention rates. The ISR will provide an exceptional customer experience through consistent, impactful engagement with our customers; promptly addressing and resolving concerns to maintain client satisfaction while proactively providing data-led insights and advice to ensure our clients success in using our platform. Identify and capitalize on upselling and cross-selling opportunities to foster customer engagement, growth and revenue generation. To be successful as an inside sales representative you should be able to build instant rapport and strong customer relationships. A top inside sales representative should also be competitive and a good listener.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Communicate and conduct regular business reviews with existing customers via phone and Zoom
  </li>
  <li>
   Leveraging internal data tools to drive performance optimization
  </li>
  <li>
   Coaching and training existing clients while onboarding new clients
  </li>
  <li>
   Understanding existing customers' needs and identifying upsell and growth opportunities
  </li>
  <li>
   Executing Renewals on time and with quality
  </li>
  <li>
   Forecasting accurately, closing sales and achieving sales targets
  </li>
  <li>
   Learning, presenting and demonstrating various products
  </li>
  <li>
   Staying informed about competing products and services
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Person
  <br/>
  <br/>
 </strong>
 <strong>
  Desired Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2-3 years of previous experience in a sales account management or renewal focused inside sales position within a SaaS, marketplace or subscription based business
  </li>
  <li>
   Experience managing a base of existing B2B customers through the full renewal and growth cycle while while forecasting accurately and consistently achieving renewal and growth sales targets
  </li>
  <li>
   Strong listening and sales skills including needs analysis, financial negotiation skills, objection handling, problem solving, etc.
  </li>
  <li>
   Ability to multi-task, prioritize, and manage time effectively while delivering exceptional customer service
  </li>
  <li>
   Excellent communication skills, both verbal and written including excellent phone and meeting management skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Capabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in business, marketing, science or related fields
  </li>
  <li>
   Proficiency in Microsoft Office or Google Workspace, Slack, and CRM software such as Salesforce.com
  </li>
  <li>
   Fluent level of verbal and written English required with Arabic, Urdu, Chinese or Russian a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our promise to talent
  <br/>
  <br/>
 </strong>
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 <br/>
 <br/>
 <strong>
  Property Finder Guiding Principles
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Think Future First
  </li>
  <li>
   Data Beats Opinions, Speed Beats Perfection
  </li>
  <li>
   Optimise for Impact
  </li>
  <li>
   No Ostriches Allowed
  </li>
  <li>
   Our People, Our Power
  </li>
  <li>
   The Biggest Risk is Taking no Risk at All
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Find us at:
  <br/>
  <br/>
 </strong>
 Twitter
 <br/>
 <br/>
 Facebook
 <br/>
 <br/>
 Instagram
 <br/>
 <br/>
 Linkedin
 <br/>
 <br/>
 Glassdoor
</div>


Inside Sales Representative / Account Manager

Search 5669+ Renewal specialist jobs near you this November. New roles added regularly across leading industries. Apply today.