reporter

Keolis

<div><div>The Performance Analyst supports the delivery of accurate, consistent, and actionable performance data and analysis across all departments of Keolis-MHI. Reporting to the Performance Manager within the Business Strategy &amp; Performance Department, this role plays a key part in tracking, validating, and interpreting operational, engineering, QHSE, and support function KPIs. The Performance Analyst ensures that performance data is timely, credible, and aligned with internal and external requirements, including client reporting, Keolis Group reporting and contractual obligations.</div><br>
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<p><b>
KEY RESPONSIBILITIES</b></p><br>
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<div><b>
Strategic</b></div>
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<ul><li>Contribute to the implementation of company-wide performance frameworks and KPI methodologies.</li></ul>
<ul><li>Support performance insight reporting to inform continuous improvement and strategic decision-making.</li></ul>
<ul><li>Monitor key performance trends and emerging data risks to support strategic and effective decision-making.</li></ul>
<ul><li>Support the Business Intelligence team in deploying the Business Intelligence roadmap and strategy.</li></ul></div><br>
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Financial</b></div>
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<ul><li>Support the performance monitoring against KPIs tied to contractual penalties and incentives under the O&amp;M Agreement.</li></ul>
<ul><li>Ensure accuracy, transparency, and defensibility of all performance data submitted for attribution processes.</li></ul></div><br>
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Stakeholder / Customer</b></div>
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<ul><li>Coordinate closely with department heads and data owners to ensure the accuracy of reported metrics.</li></ul>
<ul><li>Respond to internal and client performance queries in coordination with the Performance Manager.</li></ul>
<ul><li>Ensure timely preparation, validation, and submission of monthly performance reports in compliance with client and contractual expectations.</li></ul></div><br>
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Operational</b></div>
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<ul><li>Support operational performance reporting, including punctuality, availability, service delivery, and operational compliance KPIs.</li></ul>
<ul><li>Support the management of asset performance metrics in collaboration with Engineering &amp; Maintenance, including asset availability, reliability, maintenance backlog, and system failures.</li></ul>
<ul><li>Support the management of performance data for Support Functions.</li></ul>
<ul><li>Collaborate with the BI Analyst to ensure accurate mapping of KPIs into Power BI dashboards.</li></ul>
<ul><li>Contribute to the continuous enhancement of digital reporting tools.</li></ul></div><br>
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Capability / People</b></div>
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<ul><li>Promote performance culture and awareness across functions.</li></ul>
<ul><li>Support knowledge-sharing within the Performance team.</li></ul></div><br>
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<div><b>
 Dimensions</b></div>
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<ul><li>Provides data and analysis contributing to over 50 contractual KPIs across multiple departments.</li></ul>
<ul><li>Interfaces with up to 10 departments monthly for data consolidation and validation.</li></ul>
<ul><li>Supports monthly attribution processes with the RTA.</li></ul></div><br>
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<p><b>
EDUCATIONAL QUALIFCATIONS</b></p>
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<div><div><div><div><b>Min.</b></div></div><div><br>
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Required</b></div></div><div><br>
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Desirable</b></div></div></div><div><br>
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<div><b>Education</b></div></div><br>
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<div><ul><li>Bachelor&rsquo;s degree in Engineering, Data Analytics, or related field</li></ul>
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</div><div><div><ul><li>Bachelor&rsquo;s degree or formal training in performance management, data analytics, or transportation management.</li></ul></div></div><br>
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<div><div><div><b>Experience</b></div></div><br>
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<div><ul><li>Minimum 1&ndash;2 years of experience in performance reporting, business analysis, or operational reporting.</li></ul>
<ul><li>Performance Management and Analysis:
<ul><li>Proven experience delivering high-quality performance reports and coordinating KPI submissions.</li>
<li>Experience working with KPIs and performance metrics.</li>
<li>Familiarity with reporting platforms (Excel, PowerPoint, Power BI).</li>
</ul></li></ul><ul><li>Cross-Functional Coordination:
<ul><li>Demonstrated ability to work across departments to align reporting processes and methodologies.</li>
</ul></li></ul><ul><li>Working collaboratively and cross-functionally with various business units:
<ul><li>Strong ability to work collaboratively with Operations, Engineering, HR, Finance, and QHSE teams to align performance with corporate strategy.</li>
</ul></li></ul><ul><li>International experience</li></ul>
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</div><div><div><ul><li>Public transportation sector experience preferred.</li></ul></div><div><br>
</div></div></div><br>
<div><div><div><b>Skills / Training</b></div></div><br>
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<div><ul><li>Fluent in English.</li></ul>
<ul><li>Proficient in Microsoft Office Suite.</li></ul>
<ul><li>Familiarity with Power BI and/or data reporting systems is preferred.</li></ul></div></div></div></div></div></div><p></p>

Performance Analyst

Toggl

<div><p>We are looking for a <b>Senior Product Manager</b> to join one of our <b>Product Tribes</b>, the cross-functional units that own the end-to-end experience for a specific Toggl user role. You own your Tribe's direction, prioritization, and outcomes while working hands-on with design and engineering to ship work that matters. You'll do this as we build and launch <b>Toggl 2.0</b>, our consolidated planning, time tracking, and time intelligence product.</p><p>
The salary for this position is <b>&euro;90,000 annually.</b></p><p>
You can work <b>from anywhere in the world as long as your main location is between UTC-4 and UTC+4.</b></p><h2 class="jobSectionHeader"><b>
The Role</b></h2><p>
As a Senior Product Manager, you own a product area end-to-end: its direction, prioritization, and outcomes. You are accountable not for process, but for clarity, judgment, and results. You work hands-on with design, engineering, and revenue to identify the highest-value opportunities, shape effective solutions, and ship improvements that matter. You act as a player-coach, raising the quality of thinking, decision-making, and execution within your Tribe.</p><p></p><p>
Your main responsibilities will be:</p><p><b>
Direction and prioritization</b></p><ul><li><p><b>
Set clear direction for your Tribe.</b> Define goals, translate company priorities into team focus, and identify the biggest opportunities and risks.</p></li><li><p><b>
Make strong prioritization calls.</b> Decide what to do and what not to do, sequence work sensibly, and keep low-value work out of the team.</p></li><li><p><b>
Develop a strong point of view</b> on your product area. Understand users, the market, and the business deeply enough to make tradeoffs and say no clearly, without escalating decisions unnecessarily.</p></li></ul><p><b>
Discovery and solution shaping</b></p><ul><li><p><b>
Build real understanding of user problems</b> through customer calls, support and sales input, user research, and data.</p></li><li><p><b>
Shape solutions with design and engineering.</b> Frame problems, compare options and constraints, and keep solutions tied to user and business value.</p></li></ul><p><b>
Hands-on leadership</b></p><ul><li><p><b>
Lead designers within your Tribe.</b> Guide prototyping, user testing, and UX quality as embedded builders, not through handoffs.</p></li><li><p><b>
Stay close to the work through execution.</b> Review flows, experiments, metrics, and shipped output. Resolve ambiguity quickly. Help the team converge faster.</p></li><li><p><b>
Coach your team</b> by sharpening problem framing, improving decision quality, and keeping Toggl 2.0 on the highest-value work.</p></li></ul><p><b>
Metrics, learning, and communication</b></p><ul><li><p><b>
Define success upfront</b> for every initiative with clear OKRs, KPIs, leading indicators, and kill criteria. Measure impact after launch and decide whether to iterate, scale, or roll back.</p></li><li><p><b>
Participate in roadmap reviews</b>, sharing upcoming priorities with leadership and internal stakeholders and surfacing tradeoffs and risks early.</p></li><li><p><b>
Explain direction and decisions simply.</b> Keep stakeholders aligned with minimal overhead.</p></li></ul><p><b>
AI as core leverage</b></p><ul><li><p><b>
Use AI tools extensively in your daily work</b> for research, synthesis, analysis, drafting, exploration, and prototyping, and set that expectation across your Tribe. AI fluency is not optional. It's part of how you increase your speed, depth, and impact.</p></li></ul><h2 class="jobSectionHeader"><b>
About You</b></h2><p>
You will thrive in this role if you:</p><ul><li><p>
Have <b>proven product management experience</b>, ideally in B2B SaaS, or have built and shipped products people actually use, whether as a PM, founder, or in another role where you owned product decisions end to end.</p></li><li><p>
Hold an <b>extremely high bar for product quality.</b> You've developed real craft in product development. You know what great looks like, you notice the details others miss, and you don't ship work you wouldn't be proud to put your name on.</p></li><li><p>
Have <b>strong product judgment.</b> You develop a clear point of view on your area, make grounded tradeoffs, and say no without needing permission.</p></li><li><p>
Are a <b>problem-first thinker.</b> You start from user needs and business impact, not from solutions or feature lists.</p></li><li><p>
Can <b>define and own outcomes rigorously.</b> You set KPIs, run experiments, interpret data, and make tough calls based on results. You're accountable for whether the work matters, not just whether it gets done.</p></li><li><p><b>
Thrive in ambiguity and move fast.</b> You don't wait for perfect information or permission. You make confident decisions, adapt when new insights emerge, and course-correct without drama.</p></li><li><p>
Can <b>pick up a new domain fast.</b> You're comfortable ramping into unfamiliar user segments and becoming the expert your Tribe needs.</p></li><li><p>
Have a <b>strong understanding of product-led growth principles</b> and know how to balance self-serve adoption with sales-assisted motions for larger accounts.</p></li><li><p>
Are <b>hands-on with AI tools.</b> You actively use AI for research, analysis, drafting, and prototyping as a core part of how you work, not a side experiment.</p></li><li><p><b>
Don't need to be managed.</b> You set your own direction, keep people in the loop, and ask for help when it matters.</p></li><li><p>
Have <b>excellent written and verbal English communication skills.</b> You explain direction and decisions simply, communicate tradeoffs clearly, and articulate customer value without jargon.</p></li><li><p>
Value <b>transparency, ownership, and speed over perfection.</b> You ship, learn, and improve rather than waiting for the perfect plan.</p></li><li><p>
Nice to have: experience <b>leading designers</b> as embedded product builders, guiding user research, prototyping, and usability testing as part of an integrated discovery process, not as a separate handoff step.</p></li></ul><h2 class="jobSectionHeader"><b>
This Role Is NOT</b></h2><ul><li><p>
A meeting organizer, ticket router, or status reporter.</p></li><li><p>
A layer between functions or a process owner whose main contribution is ceremony.</p></li><li><p>
A roadmap administrator who writes detailed specs and manages backlogs rather than deeply understanding users and driving outcomes.</p></li><li><p>
A feature-factory role. If your primary metric is &quot;stories shipped,&quot; this isn't the right fit.</p></li><li><p>
A role for people who need heavy process, frequent approvals, or top-down direction to do their best work.</p></li></ul><p></p><p><b>
The Team</b></p><p>
We are a global team of ~80 awesome people working from over 40 countries around the globe. We hire globally, you work locally&mdash;in the heart of London, a beach outside of R&iacute;o de Janeiro, or a quiet village near Florence, the choice is yours. Every few months we travel to meet up somewhere in the world and spend some quality time together. We place a huge amount of trust in our people, and we measure the outcomes rather than the work itself. Our values fuel our results.<br>
<br>
<b>What's Happening at Toggl</b></p><p>
Toggl is at an exciting turning point. We're taking our best-in-class time tracking - trusted and loved by millions of users worldwide - and expanding it into something bigger: Toggl 2.0. One product that brings together time tracking, planning, capacity management, reporting, and insight. The idea is simple: better time tracking creates better data, which powers everything else. We call it time intelligence. We build with AI throughout, and we think it's a real multiplier for strong engineers rather than a substitute for them. The judgment, the tradeoffs, and the accountability for what ships stay with people.</p><p></p><p><b>
Benefits</b></p><ul><li><p>
Freedom to choose when and how much you work&mdash;we only measure results</p></li><li><p>
24 days of paid time off a year, plus your local holidays</p></li><li><p>
Unlimited sick leave</p></li><li><p>
In-person meetups for team-building (expenses covered)</p></li><li><p>
4-6 weeks paid sabbatical (depending on tenure)</p></li><li><p>
Laptop budget up to 2,500&euro; and it renews every 3 years</p></li><li><p>
&euro;2,000 budget to set up your home office and an additional &euro;300 every year after 3 years of tenure</p></li><li><p>
&euro;3,000 per year for co-working space membership and/or internet service at home</p></li><li><p>
&euro;4,000 per year contribution to use for training, workshops, and conferences</p></li><li><p>
&euro;2,400 per year contribution for any equipment or services to improve and/or maintain your physical and mental health</p></li><li><p>
Support for buying tools you need for doing your best work (even eyeglasses if you need a new pair)</p></li></ul></div>

Senior Product Manager

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Performance Analyst

Senior Product Manager