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community manager (executive)

research executive

Worldpanel

<div>
 We&rsquo;re the world&rsquo;s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.
 
 
 Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what&rsquo;s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.
 
 
 
 Job Details
 
 
 
 
 Research Executive
 
 
 Office location: Cairo, Egypt
 
 
 Role Type: Permanent
 
 
 
 Worldpanel | Decoding Shopper Behaviour for Smarter Brand Growth
 
 
 
 About Worldpanel By Numerator
 
 
 
 Worldpanel by Numerator provides consumer data representing nearly 6 billion consumers in 65 countries, offering brands a multi-dimensional view of how people think, how they shop, and how they consumer, so they can set bold strategies and drive sustainable business impact.
 
 
 
 Reasonable Adjustments
 
 
 
 Worldpanel is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.
 
 
 
 Role Overview
 
 
 
 
 Purpose:
 
 To develop a strong understanding of Worldpanel analysis &amp; services. Develop the analytical skills and knowledge required of this role, with the view to be an indispensable support to the Client Service Team in the Africa &amp; Middle East region with respect to responding to client data requests, handling analysis briefs for presentations by delivering timely, accurate and insightful information.
 
 
 
 Role Description
 
 
 
 
 Client Service Team Relationship
 
 
 
 <ul>
 <li>
 Assist client service teams across the region in producing regular reports, answer client briefs and other regular deliverables and projects
 </li>
 <li>
 Employ an appropriately professional tone in all communications including emails, presentation materials, telephone calls and face to face meetings
 </li>
 <li>
 Proactively seek to understand the teams&rsquo; markets and client businesses, using this knowledge to improve the work you do
 
 
 </li>
 </ul>
 
 Project Handling
 
 
 
 <ul>
 <li>
 Demonstrate real curiosity and a willingness to go the extra mile in dealings with teams on client projects
 </li>
 <li>
 Take ownership of client requests, ensuring they are acted upon by you or another member of the team in a timely fashion, where appropriate answering client queries with support from your line manager
 </li>
 <li>
 Where appropriate, take responsibility for the timely and accurate production of regular deliverables such as reports or Worldpanelonline.com portal updates
 </li>
 <li>
 Support the client service teams in client meetings/ onsite visits by preparing meeting material and handling follow-up requests
 </li>
 <li>
 Production and interpretation of Worldpanel special analyses with a focus on finding patterns in the data and highlighting key points
 </li>
 <li>
 Confidently start to use the more advanced capabilities within Powerview, our data software, such as user defined fields, level groups, etc
 </li>
 <li>
 Seek solutions to problems when they arise if errors occur, or processes break down
 
 
 </li>
 </ul>
 
 Basic Data &amp; Tracking
 
 
 
 <ul>
 <li>
 Demonstrate exceptional precision &amp; attention to detail, always focusing on accuracy
 </li>
 <li>
 Be responsible for/involved in producing the regular deliverables of data and ensuring that they are on time and accurately
 </li>
 <li>
 Understand the client&rsquo;s ways of working and ensure delivery of information meets these requirements
 </li>
 <li>
 Be able to retrieve data and understand the output from Powerview, WorldpanelOnline and any other software systems required
 </li>
 <li>
 Develop competence in charting data and be able to produce basic presentation decks
 
 
 </li>
 </ul>
 
 Analysis &amp; Insight
 
 
 
 <ul>
 <li>
 Begin to recognize patterns and draw logical conclusions based on your analysis of the data set
 </li>
 <li>
 Begin to learn how to build stories from the data
 </li>
 <li>
 Support line manager/client service teams in obtaining contextual information from different data sources
 </li>
 <li>
 Assist in preparing and delivering presentations to clients. Seek opportunities to practice presentation skills to develop a confident style in delivery.
 </li>
 <li>
 Build knowledge of FMCG environment including macro trends and Worldpanel&rsquo;s competitive environment
 </li>
 <li>
 Build category and brand awareness in order to be able to identify/explain key influencers to market performance
 </li>
 <li>
 Strive to add value to basic ad-hoc client data requests adding commentary and drawing out key findings
 </li>
 <li>
 Where appropriate, discuss briefs with clients, challenging appropriately to make sure requests have been properly thought through and the real needs are met first time
 
 
 </li>
 </ul>
 
 Team, People &amp; Self Development
 
 
 
 <ul>
 <li>
 Actively participate/visibly demonstrate and eagerness develop the required skills in training
 </li>
 <li>
 Seek opportunities to practice and apply what you have learned in training
 </li>
 <li>
 Take part in your own performance management using the Kantar appraisal system
 </li>
 <li>
 Ensure you maintain an up-to-date PDP with your line manager - monitor your progress, and find solutions for your development needs
 </li>
 <li>
 Engage with your line manager - seeking their feedback, input, and contribution to your development - act upon it appropriately asking for advice when relevant
 </li>
 <li>
 Build relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possible
 </li>
 <li>
 Understand your personal impact, and build your reputation as a member of the team who has the confidence to work independently when required, but who is also an active, flexible, confident, and trusted team member
 </li>
 <li>
 Show that you are a positive, inquisitive individual who is prepared to go the extra mile and get involved
 </li>
 <li>
 Seek out opportunities to grow your client and category knowledge, by reading trade press, making store visits, having an opinion on your clients&rsquo; products and advertising (and their competitor products/advertising) for example.
 
 
 </li>
 </ul>
 
 Role Requirements &amp; Capabilities
 
 
 
 
 A person in this role is likely to have the ability to:
 
 
 
 <ul>
 <li>
 Provide a high level of attention to detail
 </li>
 <li>
 Operate as a friendly, flexible, and willing team member who seeks opportunities to help others and in doing so develop their own knowledge, and influence their own reputation positively
 </li>
 <li>
 Communicate effectively, as the job environment requires confident individuals who are socially adept (both in face-to-face and remote working environments)
 </li>
 <li>
 Organize own work and prioritize independently if required
 </li>
 <li>
 Be dependable and take responsibility for own work
 </li>
 <li>
 Bring enthusiasm and energy to the role
 </li>
 <li>
 Be inquisitive and interested in exploring theories &amp; ideas &ndash; using the available analytical tools to aid them
 </li>
 <li>
 Be self-disciplined in their approach to their work and learning
 </li>
 <li>
 Listen and seek feedback and take on board suggestions to help develop knowledge and skills
 </li>
 <li>
 Learn how to apply analytical skills to understand and synthesize data into key insights
 
 
 </li>
 </ul>
 
 A person aspiring towards promotion to Sr. Client Service Executive should be demonstrating:
 
 
 
 <ul>
 <li>
 Delivers presentations independently
 </li>
 <li>
 Proactive client planning
 </li>
 <li>
 Independent while talking to clients
 </li>
 <li>
 Professional courtesy and good communication skills when dealing with both clients and colleagues
 </li>
 <li>
 An interest in clients&rsquo; business, categories and an understanding as to how our service meets their needs
 </li>
 <li>
 An inquisitive mind regarding Kantar, Worldpanel, environment, client&rsquo;s business, and their categories
 </li>
 <li>
 Active interest in the industry sector with an up-to-date knowledge of key movements in the overall market and hot topics.
 </li>
 <li>
 A personal enthusiasm for understanding consumer and shopper behaviour
 </li>
 <li>
 Ability to make recommendations as to how to improve our service and deliverables
 </li>
 <li>
 Ability to interpret Worldpanel&rsquo;s Special Analysis and use them to explain brand, retailer or category performance
 </li>
 <li>
 Ability to deliver ad-hoc data requests directly to the client
 </li>
 <li>
 A strong track record of attending and actively participating in training
 </li>
 <li>
 Ownership of your self development in completing and managing your own PDP, highlighting areas where further development is required
 
 
 </li>
 </ul>
 
 Why Join Worldpanel?
 
 
 
 At Worldpanel we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
 
 
 We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that&rsquo;s out of the ordinary and join us.
 
 
 We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.
 
 
 We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
 
 
 
 Country
 
 
 
 Egypt
 
 
 
 Why join Kantar?
 
 
 
 We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.
 
 
 And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We&rsquo;re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you&rsquo;re not an exact match, we&rsquo;d love to receive your application and talk to you about this job or others at Kantar.
</div>

Research Executive

<div>
 
 
 Research Executive
 
 
 
 
 Office location: Cairo, Egypt
 
 
 
 
 Role Type: Permanent
 
 
 
 
 
 
 Worldpanel | Decoding Shopper Behaviour for Smarter Brand Growth
 
 
 
 
 
 
 About Worldpanel by Numerator
 
 
 
 
 
 
 Worldpanel by Numerator provides consumer data representing nearly 6 billion consumers in 65 countries, offering brands a multi-dimensional view of how people think, how they shop, and how they consumer, so they can set bold strategies and drive sustainable business impact.
 
 
 
 
 
 
 Reasonable Adjustments
 
 
 
 
 
 
 Worldpanel is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.
 
 
 
 
 
 
 Role Overview
 
 
 
 
 
 
 
 Purpose:
 
 To develop a strong understanding of Worldpanel analysis &amp; services. Develop the analytical skills and knowledge required of this role, with the view to be an indispensable support to the Client Service Team in the Africa &amp; Middle East region with respect to responding to client data requests, handling analysis briefs for presentations by delivering timely, accurate and insightful information.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 
 Client Service Team Relationship
 
 
 <ul>
 <li>
 Assist client service teams across the region in producing regular reports, answer client briefs and other regular deliverables and projects
 </li>
 <li>
 Employ an appropriately professional tone in all communications including emails, presentation materials, telephone calls and face to face meetings
 </li>
 <li>
 Proactively seek to understand the teams&rsquo; markets and client businesses, using this knowledge to improve the work you do
 </li>
 </ul>
 
 
 
 
 
 Project Handling
 
 
 <ul>
 <li>
 Demonstrate real curiosity and a willingness to go the extra mile in dealings with teams on client projects
 </li>
 <li>
 Take ownership of client requests, ensuring they are acted upon by you or another member of the team in a timely fashion, where appropriate answering client queries with support from your line manager
 </li>
 <li>
 Where appropriate, take responsibility for the timely and accurate production of regular deliverables such as reports or Worldpanelonline.com portal updates
 </li>
 <li>
 Support the client service teams in client meetings/ onsite visits by preparing meeting material and handling follow-up requests
 </li>
 <li>
 Production and interpretation of Worldpanel special analyses with a focus on finding patterns in the data and highlighting key points
 </li>
 <li>
 Confidently start to use the more advanced capabilities within Powerview, our data software, such as user defined fields, level groups, etc
 </li>
 <li>
 Seek solutions to problems when they arise if errors occur, or processes break down
 </li>
 </ul>
 
 
 
 
 
 Basic Data &amp; Tracking
 
 
 <ul>
 <li>
 Demonstrate exceptional precision &amp; attention to detail, always focusing on accuracy
 </li>
 <li>
 Be responsible for/involved in producing the regular deliverables of data and ensuring that they are on time and accurately
 </li>
 <li>
 Understand the client&rsquo;s ways of working and ensure delivery of information meets these requirements
 </li>
 <li>
 Be able to retrieve data and understand the output from Powerview, WorldpanelOnline and any other software systems required
 </li>
 <li>
 Develop competence in charting data and be able to produce basic presentation decks
 </li>
 </ul>
 
 
 
 
 
 Analysis &amp; Insight
 
 
 <ul>
 <li>
 Begin to recognize patterns and draw logical conclusions based on your analysis of the data set
 </li>
 <li>
 Begin to learn how to build stories from the data
 </li>
 <li>
 Support line manager/client service teams in obtaining contextual information from different data sources
 </li>
 <li>
 Assist in preparing and delivering presentations to clients. Seek opportunities to practice presentation skills to develop a confident style in delivery.
 </li>
 <li>
 Build knowledge of FMCG environment including macro trends and Worldpanel&rsquo;s competitive environment
 </li>
 <li>
 Build category and brand awareness in order to be able to identify/explain key influencers to market performance
 </li>
 <li>
 Strive to add value to basic ad-hoc client data requests adding commentary and drawing out key findings
 </li>
 <li>
 Where appropriate, discuss briefs with clients, challenging appropriately to make sure requests have been properly thought through and the real needs are met first time
 </li>
 </ul>
 
 
 
 
 
 Team, People &amp; Self Development
 
 
 <ul>
 <li>
 Actively participate/visibly demonstrate and eagerness develop the required skills in training
 </li>
 <li>
 Seek opportunities to practice and apply what you have learned in training
 </li>
 <li>
 Take part in your own performance management using the Kantar appraisal system
 </li>
 <li>
 Ensure you maintain an up-to-date PDP with your line manager - monitor your progress, and find solutions for your development needs
 </li>
 <li>
 Engage with your line manager - seeking their feedback, input, and contribution to your development - act upon it appropriately asking for advice when relevant
 </li>
 <li>
 Build relationships internally, specifically with immediate team with the view to willingly offer help and support to others in the team where possible
 </li>
 <li>
 Understand your personal impact, and build your reputation as a member of the team who has the confidence to work independently when required, but who is also an active, flexible, confident, and trusted team member
 </li>
 <li>
 Show that you are a positive, inquisitive individual who is prepared to go the extra mile and get involved
 </li>
 <li>
 Seek out opportunities to grow your client and category knowledge, by reading trade press, making store visits, having an opinion on your clients&rsquo; products and advertising (and their competitor products/advertising) for example.
 </li>
 </ul>
 
 
 
 
 
 Role Requirements &amp; Capabilities
 
 
 
 
 
 
 
 A person in this role is likely to have the ability to:
 
 
 <ul>
 <li>
 Provide a high level of attention to detail
 </li>
 <li>
 Operate as a friendly, flexible, and willing team member who seeks opportunities to help others and in doing so develop their own knowledge, and influence their own reputation positively
 </li>
 <li>
 Communicate effectively, as the job environment requires confident individuals who are socially adept (both in face-to-face and remote working environments)
 </li>
 <li>
 Organize own work and prioritize independently if required
 </li>
 <li>
 Be dependable and take responsibility for own work
 </li>
 <li>
 Bring enthusiasm and energy to the role
 </li>
 <li>
 Be inquisitive and interested in exploring theories &amp; ideas &ndash; using the available analytical tools to aid them
 </li>
 <li>
 Be self-disciplined in their approach to their work and learning
 </li>
 <li>
 Listen and seek feedback and take on board suggestions to help develop knowledge and skills
 </li>
 <li>
 Learn how to apply analytical skills to understand and synthesize data into key insights
 </li>
 </ul>
 
 
 
 
 
 A person aspiring towards promotion to Sr. Client Service Executive should be demonstrating:
 
 
 <ul>
 <li>
 Delivers presentations independently
 </li>
 <li>
 Proactive client planning
 </li>
 <li>
 Independent while talking to clients
 </li>
 <li>
 Professional courtesy and good communication skills when dealing with both clients and colleagues
 </li>
 <li>
 An interest in clients&rsquo; business, categories and an understanding as to how our service meets their needs
 </li>
 <li>
 An inquisitive mind regarding Kantar, Worldpanel, environment, client&rsquo;s business, and their categories
 </li>
 <li>
 Active interest in the industry sector with an up-to-date knowledge of key movements in the overall market and hot topics.
 </li>
 <li>
 A personal enthusiasm for understanding consumer and shopper behaviour
 </li>
 <li>
 Ability to make recommendations as to how to improve our service and deliverables
 </li>
 <li>
 Ability to interpret Worldpanel&rsquo;s Special Analysis and use them to explain brand, retailer or category performance
 </li>
 <li>
 Ability to deliver ad-hoc data requests directly to the client
 </li>
 <li>
 A strong track record of attending and actively participating in training
 </li>
 <li>
 Ownership of your self development in completing and managing your own PDP, highlighting areas where further development is required
 </li>
 </ul>
 
 
 
 
 
 Why Join Worldpanel?
 
 
 
 
 
 
 At Worldpanel we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
 
 
 
 
 
 We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that&rsquo;s out of the ordinary and join us.
 
 
 
 
 
 We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.
 
 
 
 
 
 We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
 
</div>

Majid Al Futtaim

<div>
 
 The Manager - Creative Design will play a key role in developing and executing the brand strategy across all our markets. Based in Jordan, the role holder will be the central coordinator for creative development, ensuring consistent brand expression and high-quality execution across campaigns, brand assets, onsite merchandising, CRM, and performance marketing.\
 
 
 
 
 
 The Manager &ndash; Creative Design will lead consumer research initiatives, manage creative agencies and production partners, and collaborate with internal teams &mdash; including the studio team, CRM, and performance marketing &mdash; to deliver impactful campaigns and brand experiences.
 
 
 Role Details &ndash;
 
 Key Responsibilities and Accountabilities:
 
 
 
 
 
 
 
 Brand Strategy &amp; Developmen
 
 t
 
 
 &bull;Support the Director of Digital Marketing in defining and evolving the company&rsquo;s brand positioning, tone, and identity.
 
 
 &bull;Develop and implement brand guidelines to ensure consistency across all customer touchpoints and markets.
 
 
 &bull;Localize brand communications to suit regional market nuances while maintaining global coherence.
 
 
 
 
 
 
 Creative &amp; Campaign Coordination
 
 
 
 &bull;Act as the main liaison between the marketing team, studio, and creative agencies.
 
 
 &bull;Brief, manage, and approve creative work for campaigns, brand assets, vehicle branding, stunts, and activations.
 
 
 &bull;Oversee production of marketing materials for CRM, onsite merchandising, and performance marketing channels.
 
 
 &bull;Ensure creative output meets strategic goals, brand standards, and business timelines.
 
 
 Consumer Research &amp; Insights
 
 
 &bull;Lead the development and execution of consumer and market research projects.
 
 
 &bull;Translate insights into actionable brand strategies and creative briefs.
 
 
 &bull;Partner with analytics and strategy teams to monitor brand performance, awareness, and perception metrics.
 
 
 
 
 
 
 Agency &amp; Vendor Management
 
 
 
 &bull;Manage relationships with creative, production, and research agencies &mdash; from brief to delivery.
 
 
 &bull;Oversee agency budgets, scopes, and performance to ensure efficiency and quality.
 
 
 &bull;Drive innovation by fostering strong, collaborative partnerships.
 
 
 
 
 
 
 Brand Experience &amp; Activations
 
 
 
 &bull;Coordinate cross-market activations, brand stunts, and events in partnership with local marketing teams.
 
 
 &bull;Collaborate on brand storytelling initiatives that build awareness and emotional connection with consumers.
 
 
 &bull;Support launch campaigns for new partnerships, verticals, and features
 
 
 &bull;Elevation of UX to a strategic business lever at the executive level.
 
 
 &bull;Achieve Order, AOV and GMV Target.
 
 
 &bull;Achieve Home Page Conversion Rate target, as well as Banner CTR, Banner CTT and orders through banners targets.
 
 
 &bull;Improve app NPS across iOS and Android journeys in all territories Functional/Technical
 
 
 
 
 
 
 Competencies
 
 
 
 &bull; Adobe creative suite would be a plus
 
 
 &bull; Strategic thinker with creative flair and strong executional discipline.
 
 
 &bull; Passionate about brand storytelling, consumer behavior, and innovation.
 
 
 &bull; Excellent communicator and collaborator across diverse teams and cultures.
 
 
 &bull; Comfortable working in a fast-paced, dynamic, and multi-country environment.
 
 
 &bull; Project management / pipeline management
 
 
 &bull; Data tools, and analysis capabilities Qualification, Experience &amp; Skills:
 
 
 
 
 
 
 Minimum Qualifications/ Education
 
 
 
 &bull;Bachelor&rsquo;s degree in Marketing, Communications, Business, or a related field
 
 
 &bull;MBA degree is a plus
 
 
 
 
 
 
 Minimum Experience
 
 
 
 &bull;8+ years of experience in brand management, creative marketing, or integrated campaign management, preferably in E-commerce, FMCG, or tech/startups.
 
 
 Skills
 
 
 &bull;Strong understanding of digital marketing, creative production workflows, and brand-building across multi-market environments.
 
 
 &bull;Proven experience managing creative agencies and cross-functional teams.
 
 
 &bull;Excellent project management skills with strong attention to detail and timelines.
 
 
 &bull;Analytical mindset with experience leveraging consumer insights and market research.
 
 
 &bull;Fluent in English; Arabic is highly preferred.
 
 
 &bull;Familiarity with the MENA market is a strong plus (language, culture, mobile behavior patterns).
 
 
 &bull;Proficiency in MS Office (Excel, Word, PowerPoint)
 
 
 
</div>

Manager - Creative Designer

<div>
 At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
 
 
 Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
 
 
 
 Our Employees
 
 
 
 Are valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset.
 
 
 
 Position Summary
 
 
 
 This is a strategic sales position requiring an in-depth knowledge of how technology is used to enable business goals or overcome business challenges. Position requires strategic thinking/planning coupled with tactical execution of identified business opportunities. Responsible for managing all facets of the relationship with large key accounts (of significant strategic importance to the organization) while ensuring revenue goals are being met. Maintains contact at relevant levels in the accounts focusing on strategic nature of the relationship. Must be able to build and maintain relationships effectively and communicate at all levels. Develops opportunities across the F5 solution portfolio while effectively selling solutions and services using technical, organizational and customer knowledge to influence and build trusting relationships. Able to partner effectively, and tactically, with Systems Integrators, large Service Providers and regional VARs based on need or required value. This is an individual contributor role and is a quota carrying role.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 The role will be focused on major accounts within the Defense sector and National Intelligence / Security agencies in Egypt
 </li>
 <li>
 You will be primary point-of-contact for these major accounts regardless of account&rsquo;s geographic location. Maintaining contact with account at a high, executive level, focusing on the strategic nature of the relationship.
 </li>
 <li>
 Sells the organization&rsquo;s products or services to and maintains relationships with existing accounts. Responsible for expanding and retaining named accounts while ensuring ongoing customer service.
 </li>
 <li>
 Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats
 </li>
 <li>
 Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner
 </li>
 <li>
 Responsible for significant key partner relationship management and development. Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuity
 </li>
 <li>
 Maintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target markets
 </li>
 <li>
 Must understand organization&rsquo;s business needs, develop application of products and services and communicate how F5&rsquo;s technical value added solutions will address those needs
 </li>
 <li>
 Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals
 </li>
 <li>
 Determine market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts
 </li>
 <li>
 Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)
 </li>
 <li>
 Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basis
 </li>
 <li>
 Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis
 </li>
 <li>
 Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met
 </li>
 <li>
 Provides regular updates to senior sales and operations staff concerning account issues, financial status
 </li>
 <li>
 Meet and exceed sales quotas and revenue goals
 </li>
 <li>
 May be a team leader and provide leadership to the sales team focused on the strategic global or national account(s)
 </li>
 <li>
 Considered a trusted resource by customer base and an expert in the field
 </li>
 <li>
 Has credibility to influence at senior levels within named account e.g. Senior Executive/Board/Chair
 </li>
 <li>
 Perform other related duties as assigned.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Significant direct work experience in a relevant customer set
 </li>
 <li>
 Bachelors degree preferred
 </li>
 <li>
 Requires specialized knowledge in networking products, preferably those of F5
 </li>
 <li>
 Experience with Internet related software or systems
 </li>
 <li>
 Excellent negotiation and closing skills
 </li>
 <li>
 Excellent solution selling and presentation abilities
 </li>
 <li>
 Excellent client interfacing and customer-focused approach
 </li>
 <li>
 Ability to provide and work from a home office located within the territory
 </li>
 <li>
 Fluent in English (verbal &amp; written)
 
 
 
 </li>
 </ul>
 
 Physical Demands and Work Environment
 
 
 
 Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material. Duties require the ability to travel up to 60% via automobile and airplane, and may require being on call periodically and working outside normal working hours (evenings and weekends)
 
 
 The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
 
 
 
 Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or
 
 
 @myworkday.com)
 
 
 .
 
 
 
 
 Equal Employment Opportunity
 
 
 
 It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
</div>

Sr. Account Executive

The American University in Cairo

<div>
 
 
 Purpose:
 
 
 
 The Vice President for Management and Operations (VP for M&amp;O) provides executive strategic leadership and is accountable for the University's operational and service infrastructure. This executive role is responsible for overseeing the efficient, safe, and effective delivery of all core campus operations, including buildings and grounds, campus services and security. The position ensures that all buildings meet safety and regulatory standards and leads the division to deliver client-centered service. It will also align with the University Architect for all buildings and renovation projects and off-campus real estate properties.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 Executive Strategy and Operational Accountability:
 
 <ul>
 <li>
 Provide executive strategic leadership and assume full operational oversight for all physical and service infrastructure, energy, maintenance, campus services and security, ensuring seamless coordination and performance
 </li>
 </ul>
 
 Facilities, Infrastructure, and Energy Management:
 
 <ul>
 <li>
 Oversee the maintenance, repair, and improvement of the University's physical facilities for all campuses and properties
 </li>
 <li>
 Develop and implement comprehensive maintenance programs for campus buildings, grounds, and infrastructure
 </li>
 <li>
 Ensure utilities and energy solutions meet University needs, track energy performance, usage, and costs, and promote efficiency initiatives where possible
 </li>
 </ul>
 
 Core Campus Services and Client Experience:
 
 <ul>
 <li>
 Lead the delivery of a wide range of essential services, including, but not limited to, landscaping, housekeeping, housing, transportation, events and food services, medical services, travel, and business support
 </li>
 <li>
 Champion a client-centered culture and service-driven approach
 </li>
 </ul>
 
 Strategic Oversight of Security and Safety:
 
 <ul>
 <li>
 Provide strategic leadership and oversight of all campus security and safety programs, encompassing security operations, environmental health and safety, fire safety, and emergency management, and ensuring compliance with regulations and protecting university personnel, assets, and information.
 </li>
 </ul>
 
 Financial Stewardship and Compliance:
 
 <ul>
 <li>
 Develop effective processes to manage all major contracts, budgets, and staffing. Ensure all buildings meet safety and regulatory standards. Oversee the assessment and management of security and environmental, health and safety (EHS) risks, ensuring compliance with all applicable laws and regulations
 </li>
 </ul>
 
 Policy, Performance, and Collaboration:
 
 <ul>
 <li>
 Develop and implement divisional policies and procedures, including a comprehensive standard operating procedure (SOP) handbook
 </li>
 <li>
 Develop and monitor key performance indicators (KPIs) for the different departments
 </li>
 <li>
 Partner with other departments and leadership to address facility-related needs and support operational requirements with a customer service focus
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 Minimum Education Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in any engineering discipline, master's degree preferred
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum 20 years of progressive facility management or operations experience, with a minimum of 10 years in an executive leadership role
 </li>
 <li>
 Strong track records in maintenance and operations are essential
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Facilities Management Expertise: Proven executive experience in managing and maintaining large-scale, complex institutional facilities and diverse operational assets
 </li>
 <li>
 Strategic Business Acumen: Ability to align all M&amp;O operational priorities directly with the University's overarching institutional goals and financial strategy
 </li>
 <li>
 Executive Management: Ability to set priorities, monitor progress, track details, and develop or implement strategic action plans to achieve organizational goals, including assessing and resolving complex problem situations
 </li>
 <li>
 Strategic Leadership: Ability to positively influence others, assess situations for importance or risks, and make clear, timely decisions aligned with organizational vision and values
 </li>
 <li>
 Communication: Strong verbal and written communication skills are mandatory for stakeholder engagement and executive reporting
 </li>
 <li>
 Conflict Resolution: High proficiency in negotiation, conflict resolution, and delivering persuasive presentations to executive and governing bodies
 </li>
 </ul>
 
 
 
 
 
 
 This position is open until filled
 
 
 
 
 
 Placement is based on the candidate&rsquo;s experience and skills. Only candidates who make it to the shortlist will be contacted
 
 
 
 
 
 
 "The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."
 
 
 
 
 
 
 &ldquo;We thank all individuals who have expressed interest in working at The American University in Cairo.&rdquo;
 
 
</div>

Vice President for Management and Operations

Nextcare

<div>
 Medical Officer &ndash; Inpatient Precertification is responsible for managing the Inpatient Precertification cases while ensuring that departmental goals, timeline of activities, and compliance measures are met.
 
 
 
 What You Do
 
 
 
 <ul>
 <li>
 Precertification team is functional on 24/7 basis. Therefore the Medical Officer will be working on flexible shift basis as per the schedule provided by the Team Leader.
 </li>
 <li>
 Adjudicates Cases at IP precertification level, authorizes decision within the stipulated turnaround time &amp; with the highest quality standards in view with the policy terms and conditions.
 </li>
 <li>
 Performing complete file review with regards to the multidisciplinary notes, TPR charts, physician order&rsquo;s notes, lab reports, radiology reports, drug chart sheets, consultation notes, nursing notes, progress notes, etc.
 </li>
 <li>
 Requesting any medical documentation or finding any missing document which is essential in decision making.
 </li>
 <li>
 Performing review of DRG Severity of Illness (SOI) in line with revision of CPT codes / ICD codes, which are being up-coded by the provider &ndash; if required discussion with the treating doctor and the medical coders.
 </li>
 <li>
 Performing utilization review for DRG cases and FFS cases with regards to and not limited to final bill review + consumables mark ups + non covered item/services + overutilization of services.
 </li>
 <li>
 Performing review of claims as per CPT and ICD coding guidelines in line with insurance regulators (DHA,DOH/HAAD,MOH).
 </li>
 <li>
 Adhering to the cost containment protocols for medical management cases.
 </li>
 <li>
 Referring cases for second opinion when deemed necessary to confirm the best mode of management &ndash; also for cost containment to lesser Negotiating factor (NF) facilities within the member&rsquo;s network or option for home country treatment.
 </li>
 <li>
 AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s of Pharmacy / Dentistry / Medicine / Nursing / Physiotherapist / Paramedics
 </li>
 <li>
 01-02 years of Medical Practical Experience (reputable insurance provider, broker or a TPA experience a plus) OR Entry Level
 </li>
 <li>
 Physically fit to carry out duties.
 </li>
 <li>
 Certified Medical Coder [Preferable]
 </li>
 <li>
 Legally permitted to work in the country of operations.
 </li>
 <li>
 Physically fit to carry out duties.
 </li>
 <li>
 Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.
 
 
 </li>
 </ul>
 
 How We Hire
 
 
 
 
 
 Agency Statement
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under
 
 
 contract. Any unsolicited submission will not be considered
 
 
 
 
 Key Benefits/What We Offer
 
 
 
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.
 
 
 At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.
 
 
 94031 | Customer Services &amp; Claims | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
 
 
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 
 
 At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
 
 
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 
 Great to have you on board.
 
 Let's care for tomorrow.
 
 
 Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz&lsquo; company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
</div>

Medical Claims Officer

dubizzle Egypt

<div>
 
 Description
 
 
 
 Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 
 Job Purpose
 
 
 
 As an outbound customer support executive; you will be responsible for guiding dubizzle listers through their journey with the platform, through handling their inquiries, comments and complaints if any in order to identify their needs and help them use specific products and insure their payments are processed successfully
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Make calls to clients to learn about their needs, complaints, or other issues with products or services and address them efficiently
 </li>
 <li>
 Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
 </li>
 <li>
 Demonstrate dubizzle products to the client tailoring the best offer/package based on their need and budget
 </li>
 <li>
 Elaborate dubizzle's payment portfolio finding the best payment solution relevant to the client ensuring successful payment processing
 </li>
 <li>
 Build lasting relationships with clients based on trust and reliability
 </li>
 <li>
 Utilise software, scripts, and tools appropriately
 </li>
 <li>
 Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
 </li>
 <li>
 Make sales or recommendations for products or services that may better suit client needs
 </li>
 <li>
 Take part in training and other learning opportunities to expand knowledge of the company and its position
 </li>
 <li>
 Adhere to all company policies and procedures
 </li>
 <li>
 Ability to conduct market research surveys with buyers or sellers
 </li>
 <li>
 Collect data about consumers, competitors, and market conditions
 </li>
 <li>
 Building rapport with clients over the phone to ensure the survey completion within the required time
 </li>
 <li>
 Capturing the information via company CRM so information can be processed correctly
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, or any related field or equivalent certification
 
 
 
 </li>
 </ul>
 Experience:
 
 
 <ul>
 <li>
 At least one year of general business experience that includes problem resolution, business writing, quality improvement and customer service
 </li>
 <li>
 1 year of call center customer service experience is preferred
 
 
 
 </li>
 </ul>
 Knowledge
 
 
 <ul>
 <li>
 Understanding of company products, services, and policies
 </li>
 <li>
 Proficiency with computers, especially with CRM software, and strong typing skills
 </li>
 <li>
 Ability to effectively communicate with members and prescribers while managing multiple software systems
 </li>
 <li>
 Ability to work a flexible work schedule
 </li>
 <li>
 Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Exceptional customer service, active listening, and verbal and written communication skills, and professional phone voice
 </li>
 <li>
 Excellent problem solving skills
 </li>
 <li>
 Multi-tasking abilities
 </li>
 <li>
 Patience when handling tough cases
 </li>
 <li>
 Strong time management and decision-making skills
 </li>
 <li>
 Self-disciplined and resilient, able to handle rejection and maintain a positive attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #dubizzleegypt
</div>

Outbound Sales Executive - Automotive

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