research support specialist

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Department of Public Health has an exciting opportunity for a full time Research Support Specialist to work in Miami, FL. 
 
The Caban-Martinez Lab in the UM Department of Public Health Sciences seeks a Research Support Specialist with human research experience to join its growing environmental and occupational health research laboratory. The Firefighter Cancer Initiative (www.Sylvester.org/firefighters) is focused on cancer control and prevention in the firefighter work environment. The Firefighter Cancer Initiative projects conducted in the Caban-Martinez lab are both office- and field-based where the research team engages firefighters in the collection of health surveys, biological samples, and exposures assessments. The candidate will work in a team environment, participate in and leading components of the firefighter cancer initiative projects, including participant recruitment, enrollment, participant adherence to research protocols, and biological samples collection, and tracking on project metrics. Will maintain excellent relationships with firefighter community partners and study participants. The candidate will have opportunities to present and speak at professional meetings and support the development and publication of project research findings. This job may require evening and weekend hours and job duties may take place at multiple fire department locations throughout Florida and the United States. The Research Support Specialist performs a variety of duties involved in the collection, compilation, and documentation of research data related to the assigned research studies. The incumbent also assists with the implementation of daily study activities and provides statistical support to these activities.
 
 
Core responsibilities:
<ul><li>Researches, collects, analyzes, and synthesizes data and maintains databases.
</li><li>Conducts quality assurance checks, reports on the status of research activities, and submits monthly activity logs for protocol.
</li><li>Organizes and coordinates community working group meetings for protocol activities.
</li><li>Serves as primary point of contact for community partners and supervises and oversees research data collection at protocol venues in the community.
</li><li>Reviews study progress, identifies areas of opportunity, and recommends solutions.
</li><li>Prepares and updates study research procedures manuals.
</li><li>Assists with the preparation of grant proposals by processing regulatory documents for all institutions and offices involved.
</li><li>Contributes to the publication and presentation of significant results and writes and edits material for publication and presentation.
</li><li>Maintains research files and responds to phone calls on the research study phone line.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>Department Specific Functions:
Job Description Summary:
<ul><li>The Research Support Specialist performs a variety of duties involved in the collection, compilation, and documentation of research data related to assigned research studies. Works closely with the faculty investigator and the primary investigator in the implementation of daily study activities. Provides statistical support for research projects.
</li><li>Researches and collects data, maintains databases, interprets, synthesizes, and analyzes data using scientific or statistical techniques; conducts quality assurance checks with research data manager; reports on status of research activities and submits monthly activity logs for protocol.
</li><li>Assists in the organization and coordination of community working group meetings for protocol activities including the development of protocol timelines, meeting agendas, resource materials, and oral presentations for study-related work; serves as primary point of contact for community partners; supervises and oversees research data collection at protocol venues in the community.
</li><li>Collaborates with faculty investigators to successfully administer the study protocols, reviews study progress and recommends solutions to faculty investigators; prepares weekly progress reports for presentation and review at team meetings, and coordinates research team meetings with the assistance of the faculty investigators and principal investigator.
</li><li>Implements day-to-day project activities including the preparation of research reports and the participation in dissemination activities; prepares study research procedures manual.
</li><li>Assists with the preparation of grant proposals by processing regulatory documents for all institutions and offices involved, including IRB, JHS, CTO, and UMH.
</li><li>Contributes to the publication and/or presentation of significant results; writes and edits material for publication and presentation.
</li><li>Conducts data entry, maintains research files and responds to phone calls on the research study phone line.
</li></ul>Job Functions
<ul><li>Under the guidance of the Firefighter Cancer Initiative (FCI) Deputy Director, Dr. Caban-Martinez and the FCI scientists, the Research Support Specialist will work on key deliverables which include participant enrollment and management within the research projects.
</li><li>In-person and remote survey and biological sample collection, monitoring and calling participants for study protocol adherence.
</li><li>Organizing and producing study-related materials for study participants self-sampling and blood collection.
</li><li>Delivers study-related surveillance metrics to Firefighter Cancer Initiative team.
</li><li>Provides detailed monitoring and interventions to participants.
</li><li>Assists in the submission of and interprets research protocols and procedures (e.g., IRB).
</li><li>Participates in the publication of significant results, including authorship of scientific monographs.
</li><li>Prepares and presents significant study findings at educational conferences and/or scientific meetings.
</li><li>Ensures all research is undertaken according to good research practice and guidance.
</li><li>Willingness to travel to attend meetings or for data collection.
</li><li>Researches, collects, analyzes, and synthesizes data and maintains databases.
</li><li>Conducts quality assurance checks, reports on the status of research activities, and submits monthly activity logs for protocol.
</li><li>Organizes and coordinates community working group meetings for protocol activities.
</li><li>Serves as primary point of contact for community partners and supervises and oversees research data collection at protocol venues in the community.
</li><li>Reviews study progress, identifies areas of opportunity, and recommends solutions.
</li><li>Prepares and updates study research procedures manual.
</li><li>Assists with the preparation of grant proposals by processing regulatory documents for all institutions and offices involved.
</li><li>Contributes to the publication and presentation of significant results and writes and edits material for publication and presentation.
</li><li>Maintains research files and responds to phone calls on the research study phone line.
</li>Adheres to University and unit-level policies and procedures and safeguards University assets. 
<li>
</li></ul> 
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
 
 
Core Qualifications:
<ul><li>Bachelor&rsquo;s degree in relevant field required
</li><li><ul><li>Minimum 2 years of relevant experience preferred
</li></ul></li><li>Research, Ethics, and Compliance Training (CITI Program) preferred.
</li><li>Phlebotomy experience not required but preferred.
</li><li>Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
</li><li>Teamwork: Ability to work collaboratively with others and contribute to a team environment.
</li><li>Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
</li><li>Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
</li><li>Knowledge in the use of REDCap, preferred.
</li><li>Ability to communicate effectively in both oral and written form.
</li><li>Ability to handle difficult and stressful situations with professional composure.
</li><li>Ability to maintain effective interpersonal relationships.
</li><li>Ability to understand and follow instructions 
</li></ul> 
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Research Support Specialist

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Department of SCCC has an exciting opportunity for a Full-Time Clinical Research Data Specialist to work at the UHealth campus in Miami, Fl.
CORE SUMMARY:
The Clinical Research Data Specialist assists in creating, updating, and maintaining research charts and case report forms, including regulatory related issues, in accordance with department standard operating procedures, under the supervision of the Principal Investigator (PI) and supervisor. The Clinical Research Data Specialist is responsible for the compilation, registration and submission of data, monitoring compliance with the protocol, adherence to SOPs, and all applicable regulations and guidelines.
CORE FUNCTIONS:
<ul><li>Extracts clinical data and research data from electronic medical records and other sources and enters this data in the clinical paper-based or electronic data capture system for each assigned study.
</li><li>Manages a workload of studies commensurate to level of experience
</li><li>Answers data clarifications (i.e. data queries) for each study.
</li><li>Schedules and meets with study monitors and assures patient cases are ready for each monitor visit and items are addressed after each monitoring visit.
</li><li>Develops source data worksheets specific to each assigned study.
</li><li>Assures clinical issues from monitoring reports are addressed and closed out before the next monitoring visit.
</li><li>Assures all study requirements are documented and meet both internal and external regulations in accordance with protocol guidelines.
</li><li>Maintains logs (i.e. TAS submissions, Velos etc.) in a timely manner according to department SOPs.
</li><li>Participates in site initiation visits (SIV), monitoring visits and participates in site disease group (SDG) team and PI oversight meetings as required.
</li><li>Assists multidisciplinary team in research activities.
</li><li>Maintains study binders and filings according to protocol requirements and department policy.
</li><li>Adheres to all UM and department policies and procedures.
</li><li>Compiles patient data for Investigator review to determine patient eligibility for protocol enrollment.
</li><li>Maintains screening, enrollment, adverse event, deviation, tumor measurement, concomitant medication, delegation and other sponsor and/or protocol specific logs.
</li><li>Ensures work environment is organized and functions efficiently.
</li><li>Participates in a collaborative, empowered work environment as demonstrated through teamwork.
</li><li>Demonstrates a level of professional practice that supports the delivery of appropriate care and positive working relationships throughout the medical center.
</li></ul>CORE QUALIFICATIONS
Education:
High school diploma or equivalent
Experience:
No experience required
Knowledge, Skills and Attitudes:
<ul><li>Skill in completing assignments accurately and with attention to detail.
</li></ul><ul><li>Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
</li></ul><ul><li>Ability to process and handle confidential information with discretion.
</li></ul><ul><li>Ability to work evenings, nights, and weekends as necessary.
</li></ul><ul><li>Commitment to the University&rsquo;s core values.
</li></ul><ul><li>Ability to work independently and/or in a collaborative environment.
</li></ul>Adheres to University and unit-level policies and procedures and safeguards University assets.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Clinical Research Data Specialist

Nicklaus Children's Health System

<div>
 
 Description
 
 
 
 
 Job Summary:
 
 
 
 Assumes responsibility in association with Physicians and Leaders to serve as a liaison for the &ldquo;community&rdquo; (referring physicians, patients, and families) and other MCHS Physicians. Assesses, plans, implements, evaluates, and supervises individual patient care according to organizational policies and procedures.
 
 
 Establishes early contact with patients to eliminate barriers to timely diagnosis and treatment by coordination of referrals from physicians and health care facilities. Providing a significant level of patient education related to illness and planned treatment. Providing patients with resources and linkages including community and patient/family support. Assisting in meeting needs as identified by patients and families. Works to integrate patient to school setting. Offers and makes referral to community resources.
 
 
 
 Minimum Job Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Nursing.
 </li>
 <li>
 Active RN licensure in the State of Florida.
 </li>
 <li>
 CPR: Healthcare Provider.
 </li>
 <li>
 Minimum two years of RN experience required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL JOB DUTIES:
 
 
 
 <ul>
 <li>
 Ensures safe and efficient patient care. Works closely with physicians in all specialty areas to coordinate and communicate the patient&rsquo;s care plan. F: daily/T: 3 hours
 </li>
 <li>
 Ensures development of a collaborative and streamlined transitional patient and family process and physicians in the community and/or other related services. F: daily/T: 3 hours
 </li>
 <li>
 Works and collaborates with multidisciplinary teams to maintain and implement up-to-date coordinated patient care; communicates with all members of the healthcare team on behalf of the patient. F: daily/T: 3 hours
 </li>
 <li>
 Develops and follows triage protocols to refer patients to appropriate specialist for diagnosis and treatment. Assists patients/families in obtaining referrals/appointments with needed specialists. F: daily/T: 1 hour
 </li>
 <li>
 Collaborates in the development of parameters to stratify risk of each patient based on complexity in conjunction with respective MD directors. F: daily/T: 1 hour
 </li>
 <li>
 Reviews patient charts to help triage patients prior to first visit for proper scheduling. F: daily/T: ongoing
 </li>
 <li>
 Proactively develops &amp; enhances protocols for discharge standardization. Assures smooth transition of inpatient/outpatient experiences participating in back to school program. F: daily/T: 2 hours
 </li>
 <li>
 Communicates with referring physician&rsquo;s office for the patient&rsquo;s &amp; physician&rsquo;s needs before/after services provided. Serves as liaison to community organization for information and support services. F: daily/T: 1 hour
 </li>
 <li>
 Answers patient messages/phone calls related to plan of care and addresses any concerns as needed. F: daily/T: 1 hour
 </li>
 <li>
 Identifies, informs &amp; educate patients about their disease. Provides educational &amp; materials to parents. Develops care plans to enhance education &amp; satisfaction; addresses clinical concerns. F: daily/T: 1 hour
 </li>
 <li>
 Works with Marketing and outreach departments to educate referring physicians and facilities on available services. F: daily/T: 1 hour
 </li>
 <li>
 Collaborates in the screening and referral of patients for eligibility for research clinical trials. F: daily/T: ongoing
 </li>
 <li>
 Serves as a nurse liaison to facilitate coordination of brain wellness clinic-before, during, and follow-up care eliminating obstacle for the patients in the health care system. F: daily/T: 1 hour
 </li>
 <li>
 Ensures communication between staff &amp; physicians; responsible for arranging appointments &amp; follow-up; serve as a front-line resource to obtain records, test results &amp; other clinical information. F: daily/T: 1 hour
 </li>
 <li>
 Functions as clinical expert/role model for the Neuro Home department, identifying clinical, and communication issues. F: daily/T: 1 hour
 </li>
 <li>
 Utilizes data obtained to integrate evidence practice into patient care processes. F: daily/T: 1 hour
 </li>
 <li>
 Maintains thorough data of physician and patient inquiries, including outcomes related to timeliness of communication, completed referrals, and outcomes. F: daily/T: 1 hour
 </li>
 <li>
 Disseminates new information across the institution and the community. Remains current and at the cutting edge of specialty. F: daily/T: 1 hour
 </li>
 <li>
 Provides patients with specific resources (CARDS, FDLRS, Early Steps, Patient Support groups, therapies, etc.) F: daily/T: 1 hour
 </li>
 <li>
 Promotes a safe &ldquo;error free&rdquo; working environment by consistently performing thorough hand-offs, supporting infection prevention, and other patient safety measures. F: daily/T: ongoing
 
 
 </li>
 </ul>
 
 Knowledge/Skills/Abilities
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Nursing preferred.
 </li>
 <li>
 Specialty certification preferred.
 </li>
 <li>
 Pediatric nursing in an acute care setting preferred.
 </li>
 <li>
 Strong interpersonal communication skills.
 </li>
 <li>
 Ability to communicate effectively both verbally and in writing.
 </li>
 <li>
 Well versed in conflict management skills.
 </li>
 <li>
 Good analytical skills.
 </li>
 <li>
 Sympathetic and emotionally supportive to patients and families.
 </li>
 <li>
 Strong organizational and multi-task skills.
 
 
 </li>
 </ul>
 
 Job
 
 
 
 Nursing - Clinical
 
 
 
 Department
 
 
 
 NURSING PROFESSIONAL PRACTICE-2100-860010
 
 
 
 Job Status
 
 
 
 Professional
</div>

Nurse Navigator Neurology (Full Time, Days)

LCC Medical Research Institute, LLC

Job OverviewWe are seeking an experienced Clinical Research Coordinator to join our clinical research team. The ideal candidate must have at least 3 years of clinical research experience and be fully bilingual in English and Spanish. This role requires strong organization, patient communication skills, attention to detail, and the ability to support day-to-day study operations in compliance with protocol, GCP, and site procedures.Responsibilities<ul><li>Coordinate daily clinical trial activities from screening through follow-up.</li><li>Review protocols and support study startup, recruitment, prescreening, and scheduling.</li><li>Obtain and document informed consent as delegated and permitted.</li><li>Maintain accurate source documentation and study records.</li><li>Enter and resolve data in EDC systems.</li><li>Coordinate subject visits, labs, ECGs, vitals, questionnaires, IP accountability support, and study-specific procedures.</li><li>Communicate with participants, caregivers, sponsors, CROs, monitors, vendors, and investigators.</li><li>Prepare for monitoring visits and assist with query resolution.</li><li>Track recruitment, enrollment, visit windows, deviations, and study action items.</li><li>Ensure study activities follow GCP, protocol requirements, and site SOPs.</li></ul>Requirements<ul><li>Minimum 3 years of experience as a Clinical Research Coordinator or similar clinical research role.</li><li>Fluent bilingual communication skills in English and Spanish, spoken and written.</li><li>Experience with sponsor/CRO monitoring visits, EDC systems, source documentation, and regulatory binders.</li><li>Strong knowledge of GCP and clinical trial conduct.</li><li>Excellent organization, follow-up, and time-management skills.</li><li>Comfortable communicating with patients and study participants.</li><li>Ability to work on-site and manage multiple studies/tasks.</li><li>Proficiency with Microsoft Office or Google Workspace.</li></ul>Preferred Qualifications<ul><li>Experience in CNS, psychiatry, neurology, metabolic, nephrology, or outpatient studies.</li><li>Phlebotomy, ECG, vitals, lab processing, or IATA training.</li><li>CCRC certification or other clinical research certification.</li><li>Experience with recruitment and prescreening workflows.</li></ul>CompensationDepending on experience.Schedule Monday to Friday, [8am to 5 pm]. Occasional flexibility may be required based on study visits.How to Apply Please submit your resume through Indeed. Qualified candidates may be contacted for a phone screening and interview.Pay: Up to $72,000.00 per yearWork Location: In person

Clinical Research Coordinator

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The Sylvester Comprehensive Cancer Center is currently seeking a full time Pharmacy Technician 1 to work in Miami. The Pharmacist Technician 1 prepares medications for patients under the guidance of a Pharmacist. Assists the Pharmacist with support activities and processes required to dispense medical prescriptions, price-checking, and restocking of drugs.
CORE JOB FUNCTIONS
<ul><li>Collects, inputs, and verifies prescription, refill, and patient information and maintains patient records.
</li><li>Assists pharmacists in filling orders and preparing labels for unit doses and prepackaged pharmaceuticals.
</li><li>Receives and stocks incoming medical supplies and drugs.
</li><li>Refers providers&rsquo; calls and medical questions to Pharmacist.
</li><li>Participates in orientation and assigned training program to attain competency in pharmacy technician duties.
</li><li>Stays abreast of basic knowledge of pharmacy law, regulations and standards, pharmacy informatics and technology including medication dispensing systems, and pharmacy calculations. Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
<ul><li>High school diploma or equivalent
</li><li>State of FL registration as a Pharmacy Technician
</li><li>No experience required. {New Grad/Entry}
</li></ul>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Pharmacy Technician 1, Full Time

Miami Heat Limited Partnership

<div><div><div>The HEAT Group is seeking a creative, culturally plugged-in Digital Arena Marketing Specialist to drive the social media presence and event-day marketing strategy for Kaseya Center. This role is the daily voice of one of the country's premier live entertainment venues, creating content that moves fans, drives ticket sales, and puts Kaseya Center on the map for every major concert and event.</div><div> 
</div>
<div>You will represent Billboard Magazine's 2026 Top East Coast Arena to a global audience of concert-goers and event fans capturing moments, building community, and telling the Kaseya Center story every day. If you live and breathe live entertainment, know your way around a content calendar, and can turn a trending sound into a brand moment, this role was made for you.</div><div> 
</div>
<div>Essential Duties and Responsibilities 
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.
<ul>
<li>Own the daily content calendar for Kaseya Center social media ideating, creating, scheduling, and publishing across Instagram, TikTok, X, and Facebook</li>
<li>Serve as the on-the-ground content creator at concerts and events, capturing real-time moments that drive engagement and attendance</li>
<li>Develop and execute fan engagement activations, onsite and offsite, that deepen the event-day experience and support lead generation goals</li>
<li>Support artist hospitality coordination to elevate the backstage experience and build relationships that benefit the venue's reputation</li>
<li>Showcase Kaseya Center food, beverage, and in-venue experiences through compelling content that drives on-site spend and shareability</li>
<li>Partner with the Content and Creative Services teams to ensure all Kaseya Center output is on-brand, consistent, and aligned with the broader HEAT Group voice</li>
<li>Partner with Senior Manager of Arena Marketing to support in all show and event announces, presales and onsales</li>
<li>Organize all announce and onsale timelines, supporting Arena Enterprise team in staying up to date on all dates and information</li>
<li>Operate independently in driving day-to-day content and marketing efforts for Kaseya Center, with support available from the broader social media team as needed.</li>
<li>Collaborate with the web team to surface event-related content opportunities and updates for KaseyaCenter.com.</li>
<li>Other duties assigned by the Director of Social &amp; Digital Strategy</li></ul> 

</div>
</div><div><div>Desired Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</div><div> 

</div><div>Education and/or Experience

Bachelor's degree in Marketing, Communications, or a related field; or 2&ndash;3 years of experience in social media, brand marketing, or live entertainment; or equivalent combination of education and experience. Hands-on experience managing brand accounts on Instagram, TikTok, X, and Facebook. Photography skills and proficiency in Adobe Creative Suite (Photoshop, Premiere, or CapCut) a plus.</div></div> 
<div>
</div><div>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE &amp; DFWP
</div>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Digital Arena Marketing Specialist

Zirtual

<div>
 Zirtual is a work-life balanced company that provides clients with experienced, highly skilled remote assistants for both personal and professional needs. Our Executive Assistants are committed to delivering efficient, proactive, and high-quality support that meets and exceeds client expectations.
 
 
 The Executive Assistant is a vital member of the Zirtual team and serves as the primary point of contact for assigned clients. In this role, you will work independently while receiving support from an Account Supervisor, who will assist with client relationships, plan adjustments, quality feedback, and ongoing guidance.
 
 
 As an Executive Assistant, you will play a critical role in supporting busy professionals by managing schedules, communications, and day-to-day operations. You will help streamline workflows, anticipate needs, and ensure tasks are completed efficiently and accurately.
 
 
 Assistants are expected to be available for clients during business hours as agreed upon with each client but around-the-clock availability is not expected. Responsibilities also include sending weekly usage reports, responding to communication within a two-hour window, maintaining detailed client profiles, and following Zirtual's best practices for success.
 
 
 This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
 
 
 
 Typical Duties and Responsibilities (may vary based on client needs)
 
 
 
 Calendar &amp; Schedule Management
 
 
 <ul>
 <li>
 Manage and coordinate complex calendars and appointments
 </li>
 <li>
 Schedule meetings, calls, and events across multiple time zones
 </li>
 <li>
 Anticipate scheduling conflicts and proactively resolve them
 
 
 </li>
 </ul>
 Email &amp; Communication Management
 
 
 <ul>
 <li>
 Monitor and manage inboxes, including drafting and responding to emails
 </li>
 <li>
 Prioritize communications and ensure timely follow-up
 </li>
 <li>
 Serve as a liaison between clients and internal/external contacts
 
 
 </li>
 </ul>
 Administrative Support
 
 
 <ul>
 <li>
 Prepare documents, presentations, and reports
 </li>
 <li>
 Handle data entry, file organization, and record maintenance
 </li>
 <li>
 Assist with project coordination and task tracking
 
 
 </li>
 </ul>
 Travel &amp; Event Coordination
 
 
 <ul>
 <li>
 Research and book travel arrangements (flights, hotels, transportation)
 </li>
 <li>
 Create detailed itineraries and manage travel changes
 </li>
 <li>
 Coordinate virtual and in-person meetings or events
 
 
 </li>
 </ul>
 Operations &amp; Task Management
 
 
 <ul>
 <li>
 Support day-to-day business operations
 </li>
 <li>
 Conduct research and compile information as needed
 </li>
 <li>
 Identify opportunities to improve processes and efficiency
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Skills &amp; Attributes
 
 
 <ul>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Excellent written and verbal communication
 </li>
 <li>
 High attention to detail and accuracy
 </li>
 <li>
 Ability to manage multiple clients and deadlines
 </li>
 <li>
 Proactive, resourceful, and solution-oriented mindset
 </li>
 <li>
 Ability to work independently in a remote environment
 
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Bilingual (English/French and/or Spanish)
 </li>
 <li>
 Experience supporting executives, entrepreneurs, or small business owners
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Associate's or Bachelor's degree in Business Administration or related field (or equivalent experience)
 </li>
 <li>
 2-4+ years of experience as an Executive Assistant, Administrative Assistant, or similar role
 </li>
 <li>
 Experience supporting multiple clients or executives preferred
 </li>
 <li>
 Typing ability of at least 50 WPM with accuracy
 
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Google Workspace and/or Microsoft Office
 </li>
 <li>
 Calendar management tools (Google Calendar, Outlook)
 </li>
 <li>
 Project management and CRM tools (e.g., Asana, Trello, ClickUp, Zoho, Salesforce)
 </li>
 <li>
 Communication tools (Slack, Zoom, Teams)
 
 
 
 </li>
 </ul>
 
 Work Requirements
 
 
 
 <ul>
 <li>
 Reliable high-speed internet, computer, and phone
 </li>
 <li>
 Ability to maintain confidentiality and professionalism
 </li>
 <li>
 Availability during business hours (PST or EST, Monday-Friday), unless otherwise agreed in writing with each client
 
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 This is an independent contractor position. Compensation is based on a percentage of client monthly plans, with average monthly earnings ranging from $1,500-$3,800, depending on client mix.
 
 
 
 Protecting Yourself from Recruitment Scams
 
 
 
 Zirtual is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in phishing and fraudulent schemes where individuals impersonate Zirtual representatives and offer job seekers false interviews or job offers. These scams often attempt to extract payment or sensitive personal information.
 
 
 To help you navigate your job search with confidence, please keep the following points in mind:
 
 
 <ul>
 <li>
 No Financial Requests: Zirtual will never ask for payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates
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 No Equipment: Zirtual does not provide equipment and does not request candidates to pay for equipment.
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 <li>
 Please always verify communications:
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 <ul>
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 Direct from Zirtual: If you receive an email from one of our recruiters, it will only come from an @zirtual.com address
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 </ul>
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 Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @zirtual.com before providing any personal information or clicking on links
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 <li>
 What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Zirtual, please report it immediately to support@zirtual.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts
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Remote Executive Assistant

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