front desk agent

lead generation agent

salesman

salesperson

account manager

reservation agent

Radisson Hotel Group

<div>Company Description 
A stylish Bahrain hotel near the Manama business district
Feel the difference at The Diplomat Radisson Blu Hotel, Residence &amp; Spa, Manama, located near Bahrain International Airport (BAH). Our hotel offers convenient access to the bustling Financial Harbor as well as the city's vibrant commercial and banking district.
With a selection of 245 stylish rooms and suites plus 121 meticulously designed apartments, we offer a range of luxurious accommodations that combine modern amenities with cutting-edge technology. Experience the perfect fusion of comfort, style, and exceptional services.
Indulge in a selection of delicious dishes at our diverse on-site restaurants. Maintain your fitness routine at our well-equipped fitness center, or unwind and rejuvenate with a pampering massage, invigorating facial, or treatment at our spa. 
Job Description 
Are you passionate and driven enough to fill our house? We&rsquo;ve got first class rooms &hellip; your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Reservations Agent, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! 
 
Interested then why not say Yes I Can! as we are looking for passionate people just like you! 
 
Key Responsibilities of the Reservations Agent:<ul><li>
Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level</li><li>
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution</li><li>
Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner</li><li>
Delivers on departmental plans and objectives, where hotel initiatives &amp; targets are achieved</li><li>
Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained</li><li>
Builds and maintains effective working relationships whilst promoting the company culture and values.</li><li>
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required</li></ul> 

Requirements of the Reservations Agent:<ul><li>
Experience in reservations beneficial but not essential</li><li>
Hands-on approach with a can-do work style</li><li>
Commitment to delivering exceptional guest service with a passion for the hospitality industry</li><li>
Ability to find creative solutions taking ownership for duties and tasks assigned</li><li>
Personal integrity, with the ability to work in an environment that demands excellence</li><li>
Experience of working with IT systems on various platforms</li><li>
Strong communication skills</li><li>
Arabic Speaking is a must</li></ul></div> <div id='job-id'>Job Id: ZsSgEw7lEr7zS5UKo0N8vojtXDZNsb9YJZrZB7dhMeeJbYDG3lusjit89rhhv69ZlDQfbWhNBGQ7d2jUiQHAevmal3i87WHsvY8mxQ8gAgNDDNxn8XKO7QVa10wW/q00HBU=</div>

Reservation Agent

<div>Company Description 
A stylish Bahrain hotel near the Manama business district
Feel the difference at The Diplomat Radisson Blu Hotel, Residence &amp; Spa, Manama, located near Bahrain International Airport (BAH). Our hotel offers convenient access to the bustling Financial Harbor as well as the city's vibrant commercial and banking district.
With a selection of 245 stylish rooms and suites plus 121 meticulously designed apartments, we offer a range of luxurious accommodations that combine modern amenities with cutting-edge technology. Experience the perfect fusion of comfort, style, and exceptional services.
Indulge in a selection of delicious dishes at our diverse on-site restaurants. Maintain your fitness routine at our well-equipped fitness center, or unwind and rejuvenate with a pampering massage, invigorating facial, or treatment at our spa. 
Job Description 
Are you passionate and driven enough to fill our house? We&rsquo;ve got first class rooms &hellip; your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Reservations Agent, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! 
 
Interested then why not say Yes I Can! as we are looking for passionate people just like you! 
 
Key Responsibilities of the Reservations Agent:<ul><li>
Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level</li><li>
Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution</li><li>
Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner</li><li>
Delivers on departmental plans and objectives, where hotel initiatives &amp; targets are achieved</li><li>
Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained</li><li>
Builds and maintains effective working relationships whilst promoting the company culture and values.</li><li>
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required</li></ul> 

Requirements of the Reservations Agent:<ul><li>
Experience in reservations beneficial but not essential</li><li>
Hands-on approach with a can-do work style</li><li>
Commitment to delivering exceptional guest service with a passion for the hospitality industry</li><li>
Ability to find creative solutions taking ownership for duties and tasks assigned</li><li>
Personal integrity, with the ability to work in an environment that demands excellence</li><li>
Experience of working with IT systems on various platforms</li><li>
Strong communication skills</li><li>
Arabic Speaking is a must</li></ul></div> <div id='job-id'>Job Id: ciGJ8aKWnoDMVg37H03k0TkJBMKblHBE4IQf63ovZQ7DgaQ8J80Nz5bICSVvwaaGjiJsoYEo9MnomX8kRh/O/waK6Wc6ljIkhn3T3DzC2b1I+XVLL2bO4LVtOeoNieOtjQ0=</div>

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 Reservation Agent
 
 
 to join Jumeirah Gulf of Bahrain.
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Have full and up to date knowledge of the hotel products and services.
 </li>
 <li>
 Ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller&rsquo;s needs using a client orientated approach.
 </li>
 <li>
 Check arrival reports: 48 hours prior to arrival and 5 days prior to arrival.
 </li>
 <li>
 Handle all reservations through different channels (via email/ fax/telephone/ website) efficiently. Prepare Pro Forma invoices as requested by accounts.
 </li>
 <li>
 Actively participate in maximising revenue through up-selling.
 </li>
 <li>
 Follow up on non-guaranteed and waitlisted bookings.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous Experience in form of cross trainings or internships in reservations, revenue or sales department
 </li>
 <li>
 Good knowledge of Opera PMS
 </li>
 <li>
 Intermediate computer skills (Microsoft Office)
 </li>
 <li>
 Handle shift responsibilities in the absences of the reservation&rsquo;s coordinator, Assist newly joined colleagues on the job duties of a Room Reservations Sales Agent
 </li>
 <li>
 A minimum of 1 year work experience for a luxury hotel.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Health care and insurance benefits
 </li>
 <li>
 Locally competitive tax-free salary and incentive structure
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Job
 
 
 
 Reservations &amp; Telephones
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Jul 17, 2025, 4:41:41 AM
</div>
 <div id='job-id'>Job Id: Tb6cfOoKfSemcev1vymTYZbAPH1zB56kdzflVwQkrI/Du94FaCOT6Lex/Ru05H/DgLWVuz6lvxnB0xME3PxN0SoUt3du47VoS34D5nKPKLA7cC1kH5K0+ITfNUqyKw15+0W8j8RhMrzxfrKUcvqtJrGX6Qj5XQ==</div>

Reservation agent - Jumeirah Gulf of Bahrain

Marriott International

<div>Additional Information 
Job Number25124465 
Job CategoryRooms &amp; Guest Services Operations 
LocationSheraton Bahrain Hotel, 6 Palace Avenue, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div> <div id='job-id'>Job Id: +T9yBnKhwqNoufdqT2iox4wo+zhmmHpbpiBPL07k6IDWuxcvlT/0GZ1ssm5fFHZPEHfOwTLipiDWGLIUIcoV63/dbELSE71w7BrZlpj0guxTnJIZpB6QVhquSikWRXevbwvtnVLzyQGKNIDJM3t6uf0b8Pivx8tRzE5SNdeTjj7tGboq9auh9iLfOoazpK5+ykZdFHrgWZMONQRoXerjp/kqDIm2CZa7</div>

Guest Arrival Expert - Concierge Agent

Bonapal W.L.L.

<ul><li>Welcome and greet the Guests always with a smile, be polite and show positive attitude.</li><li>After Checking the guests name, find them on a list, doble check how many persons they are, so that accordingly the managers can accommodate.</li><li>Daily service starts as per the schedule prepared by the Restaurant Manager.</li><li>Check with the phone reservations or any recorded message on the answering machine to assure you have all the reservations.</li><li>Check with manager to assure there are no larger or private parties you do not know about it.</li><li>Check dining room service stations for tidiness and sanitation.</li><li>Checks Temperature of the customers and note their details as per the prescribed format.</li><li>Send daily cover report to departments (FOH &amp; BOH).</li><li>Phone call should always be answered within three ringtones answered with a clear voice.</li><li>When new reservation is received over the phone or by email, enter in the system (EAT).</li><li>Double check all the reservations have correct details and are updated at all the times (spelling, notes or any special request).</li><li>Ensure the reception desk area is always clean and tidy.</li><li>Update the table plan well in advance in coordination with the managers and double check the assigned tables.</li><li>Send an updated reservation report for dinner by 6:30 to all the departments (FOH &amp; BOH).</li><li>Ensure you are available at the reception during the working hours, take prior permission before leaving the reception area.</li><li>Send daily reports, the reservation for next day and the weekly forecast service to the manager.</li><li>Clean the menu (QR Code).</li><li>Read and respond to emails on daily basis after due consultation with the manager.</li><li>Calling the customers and confirming the reservations between 11:30 -12:30 for lunch and between 5:30 &ndash; 6:30 for dinner.</li></ul>Job Type: Full-time <div id='job-id'>Job Id: qQCh3tf4DBRoZ40Vc7amsQQKRq26T3J1IhC4aG28k+pxqAaypezXwOTg1KXAqJ6e1O5z2PwtLKnhQJJdXPMGph735Y8M9MdL9YFA0iWnlVMe7UM1</div>

Hostess (Female)

Sofitel

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
As the first point of contact for the Thalassa Sea &amp; Spa, the Spa Receptionist warmly welcomes guests, manages reservations, and provides exceptional service that reflects Sofitel&rsquo;s French art de vivre. The role is central to ensuring a smooth and luxurious spa journey, upholding both operational excellence and guest satisfaction.
Key Responsibilities:<ul><li>
Greet all spa guests with warmth and professionalism, ensuring a personalized and luxurious welcome.</li><li>
Manage spa bookings, confirmations, cancellations, and follow-up calls efficiently using the spa reservation system.</li><li>
Maintain thorough knowledge of spa treatments, wellness products, and promotions to guide guests accordingly.</li><li>
Handle check-ins and check-outs smoothly, ensuring accurate billing and record-keeping.</li><li>
Ensure the reception and waiting areas are impeccably clean, tranquil, and well-stocked with brochures and amenities.</li><li>
Respond promptly and professionally to telephone, email, and in-person inquiries.</li><li>
Coordinate with therapists and spa attendants to manage schedules and flow of services.</li><li>
Promote spa retail products and assist in meeting monthly sales targets.</li><li>
Uphold confidentiality and privacy standards at all times.</li><li>
Handle guest concerns or complaints with empathy and discretion, escalating issues when necessary.</li></ul> 
Qualifications<ul><li> 
Minimum 2 year of experience in a spa, wellness, or luxury hospitality environment.</li><li>
Excellent communication skills in English; knowledge of Arabic or French is an asset.</li><li>
Proficient in Microsoft Office and spa reservation software (e.g., Book4Time, SpaSoft).</li><li>
Strong organizational skills and ability to multitask in a calm and composed manner.</li><li>
Impeccable grooming, polished presence, and a warm, engaging personality.</li><li>
Knowledge of wellness, skincare, and luxury spa services is highly preferred.</li><li>
Flexible to work shifts, weekends, and public holidays.</li></ul>
Why Join Us: 
Additional Information 
Your team and working environment:<ul><li>
Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC) 
https://careers.accor.com/</li></ul>
Our commitment to Diversity &amp; Inclusion:<ul><li>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div> <div id='job-id'>Job Id: 6S2UflTDgPBY2PxhNYkqWqTPiK+2j9un1LNTUShYvchOLBo5lSQPPWbIx+m189w6BZLckQmbo5XD3Vod3Z4GL6juHE7XFa1x1p1ddKV5IhakPDy1jDoI1ny7Imxv8XgJeOjcTUxJkX2tPK/pDv75mw==</div>

Spa Receptionist - Female

Spa Receptionist<ul><li>Manama, Bahrain</li><li>Full-time</li><li>Job-Category: Wellness &amp; Recreation</li><li>Job Type: Permanent</li><li>Job Schedule: Full-Time</li></ul>Company Description&quot;Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;Job DescriptionAs the first point of contact for the Thalassa Sea &amp; Spa, the Spa Receptionist warmly welcomes guests, manages reservations, and provides exceptional service that reflects Sofitel&rsquo;s French art de vivre. The role is central to ensuring a smooth and luxurious spa journey, upholding both operational excellence and guest satisfaction.Key Responsibilities:<ul><li>Greet all spa guests with warmth and professionalism, ensuring a personalized and luxurious welcome.</li><li>Manage spa bookings, confirmations, cancellations, and follow-up calls efficiently using the spa reservation system.</li><li>Maintain thorough knowledge of spa treatments, wellness products, and promotions to guide guests accordingly.</li><li>Handle check-ins and check-outs smoothly, ensuring accurate billing and record-keeping.</li><li>Ensure the reception and waiting areas are impeccably clean, tranquil, and well-stocked with brochures and amenities.</li><li>Respond promptly and professionally to telephone, email, and in-person inquiries.</li><li>Coordinate with therapists and spa attendants to manage schedules and flow of services.</li><li>Promote spa retail products and assist in meeting monthly sales targets.</li><li>Uphold confidentiality and privacy standards at all times.</li><li>Handle guest concerns or complaints with empathy and discretion, escalating issues when necessary.</li></ul>Qualifications<ul><li>Minimum 2 year of experience in a spa, wellness, or luxury hospitality environment.</li><li>Excellent communication skills in English; knowledge of Arabic or French is an asset.</li><li>Proficient in Microsoft Office and spa reservation software (e.g., Book4Time, SpaSoft).</li><li>Strong organizational skills and ability to multitask in a calm and composed manner.</li><li>Impeccable grooming, polished presence, and a warm, engaging personality.</li><li>Knowledge of wellness, skincare, and luxury spa services is highly preferred.</li><li>Flexible to work shifts, weekends, and public holidays.</li></ul>Why Join Us:Additional InformationYour team and working environment:<ul><li>Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa is 5 star Luxury Hotel with 262 Luxury Rooms &amp; Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant &amp; 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)</li></ul>https://careers.accor.com/Our commitment to Diversity &amp; Inclusion:<ul><li>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</li></ul>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Type: Full-timeLanguage:<ul><li>Arabic (Preferred)</li></ul> <div id='job-id'>Job Id: 5YN+j+fUk+qM6Yf3NrJPmpFeKcO8T4CFpe4B98kgF7e7bm3V0twApWgabr3y4/CFAPGO+8GfrbyE7Yr9NZGBfnEicXM12B/eIs7Lm0jVe7tbhSBhvqk=</div>

Spa Receptionist

Explore 26+ Reservation agent in Bahrain this August. Find roles across top companies and apply now to boost your career.

26 reservation agent jobs IN Bahrain

Reservation Agent

Reservation Agent

Reservation agent - Jumeirah Gulf of Bahrain

Guest Arrival Expert - Concierge Agent

Hostess (Female)

Spa Receptionist - Female

Spa Receptionist