property consultant

sales associate

real estate sales agent

sales coordinator

accommodation supervisor

reservation agent

La Maison Hotel Doha

Key Job Responsibilities:<ul><li>Process bookings according to the guest&rsquo;s different needs and financial budget.</li><li>Assist the guests or client in making reservations, and or group reservations by using a variety of contact methods, such as the phone, email, and online channel.</li><li>Able to confidently apply the feature and benefit sales approach and having in-depth product knowledge of the hotel and its offers.</li><li>Respond to inquiries and grievances from guests in a prompt, courteous manner, and ensure to report the complaint/s to the head of department of any feedback received.</li><li>Provide effective and user-friendly guest service by engaging with all inquiries from guests adhering to Hotel&rsquo;s operating standards in a manner of turning each inquiry into a successful reservation.</li><li>To ensure that reservations are updated to provide a faultless arrival and departure experience.</li><li>Handle payments and provide with confirmation details to the guests and clients.</li><li>Offer assistance to guests or clients who might need to change or cancel any existing bookings.</li><li>Being engaged to advertise discounts, packages, and special deals by clearly describing the hotel's facilities, pricing, and other amenities to improve the guest experience.</li><li>Work along with the reservation team to guarantee precise inventory control of the rooms.</li><li>Handle every guest with the utmost professionalism, making sure that every reservation is fulfilled precisely in order to meet the higher guest service standard.</li><li>To keep being updated about hotel policies, processes, and reservation and sales trends.</li><li>Develop a constructive connection with your team members and our guests.</li></ul>Qualification:<ul><li>Knowledgeable in working with Opera Cloud or any related system.</li><li>Proficiency in MS Office (Excel, Word, and Outlook)</li><li>Maximum of 1-2 years of experience in Hospitality as Front Office or Reservation agent.</li><li>Excellent written and verbal communication skills.</li><li>Fluent in English and Arabic speaker.</li><li>Multi-tasking, time-management skills, and ability to prioritize tasks.</li><li>Detail-oriented and possess a goal-setting mindset.</li><li>Able to work well under pressure.</li><li>Must have a valid QID with sponsorship transfer documents.</li></ul>Job Type: Full-time

Reservations Agent (Arabic Speaker)

Accor

<div>Company Description 
La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets&mdash;including two nightlife venues and outdoor seating areas&mdash;two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city&rsquo;s commercial and cultural hubs. As part of Accor, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.
What is in it for you:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>
Learning programs through our Academies designed to sharpen your skills</li><li>
Ability to make a difference through our Corporate Social Responsibility activities</li><li>
Career development opportunities with national and international promotion opportunities.</li></ul>
Why work for Accor?<ul><li>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS 
Job Description<ul><li> 
Handle inbound and outbound reservation calls, emails, and online inquiries.</li><li>
Create, modify, and cancel reservations accurately in the PMS.</li><li>
Promote room types, packages, upgrades, and special offers to maximize revenue.</li><li>
Upsell and cross-sell services in line with revenue strategies.</li><li>
Provide accurate information about room availability, rates, facilities, and policies.</li><li>
Respond promptly and professionally to guest inquiries and complaints.</li><li>
Ensure a positive guest experience from first contact to confirmation.</li><li>
Maintain accurate guest profiles and reservation details.</li><li>
Ensure all reservations comply with rate codes, contracts, and promotions.</li><li>
Coordinate with Front Office, Sales, and Revenue teams on special requests.</li><li>
Follow reservation procedures, brand standards, and SOPs.</li><li>
Adhere to payment, cancellation, and no-show policies.</li><li>
Ensure data privacy and confidentiality at all times.</li></ul> 
Qualifications<ul><li> 
Bachelor&rsquo;s degree in Hospitality Management or related field.</li><li>
1-2 years of experience in hotel reservations or front office; supervisory experience is an advantage.</li><li>
Strong knowledge of PMS (e.g., Opera).</li><li>
Excellent communication and customer service skills.</li><li>
Strong analytical and organizational abilities.</li><li>
Ability to multitask and work under pressure.</li><li>
Proficiency with Microsoft Office and reservation-related technologies.</li></ul> 
Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Reservations Agent

ECCO Gulf Majorel Qatar

<div>JOB PURPOSE

The Imports agent is responsible for calling &amp; answering customer related telephone calls &amp; e-mail communication, to ensure all customers are contacted for prompt clearance of shipments which are held or could be held by customs. All held shipments are to be monitored on a daily basis as per network standards, and a competent, courteous, efficient and proactive point of contact for customers both internal and external is to be provided. The agent is also responsible in helping to achieve Gateway KPI&rsquo;s through effectively working together as a team with the rest of the Gateway staffs.
PRINCIPAL ACCOUNTABILITIES
<div>
<ul><li> Provide a high level of customer service and professionalism, taking into account the consideration that all Company's customers have an express requirement and are looking for instant and immediate action.</li></ul>
<ul><li> Follow Gateway clearance procedures as outlined in the manual to comply with the GSOP procedures and safe working practices.</li></ul>
<ul><li> Ensure all the shipments which require additional document are contacted in a professional manner to ensure these shipments are cleared upon arrival.
</li></ul><ul><li> Maintain a clean desk policy and file all documents required for storing paper works in a systematic way which are easy to access when required.</li></ul>
<ul><li> Record and maintain customer master file thus offering Organization&rsquo;s most suitable service to the customer.</li></ul>
<ul><li> Maintain a thorough knowledge of all departments, Company network, products, and services so that customers are provided accurate information on transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.</li></ul>
<ul><li>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.</li></ul>
<ul><li> Highlight opportunities and suggest solutions to improve Company&rsquo;s procedures, technology and service, so that company can provide continuously universally high level of service to all customers.</li></ul>
<ul><li> Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit by learning all activities within the department.</li></ul>
<ul><li> Deal Competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of team leaders, supervise or Managers.</li></ul> 

</div>
NATURE AND SCOPE
<h4 class="jobSectionHeader">Context</h4>
<h4 class="jobSectionHeader">The Gateway import agent department has been structured to provide telephone assistance to customers (internal and external) when making inquiries, logging in customer requests, assisting customers on clearance requirements and inquiries with regards to delayed or missing shipments. The department expands Company&rsquo;s capabilities, both re-actively and pro-actively, to ensure that all customers (internal and external) experience consistently high levels of service at all times.</h4>

The multifunctional Gateway import Agent must ensure that service levels are constantly met and exceeded through accurate updates, trace escalations and regular communication with both the network and the customer.

Reporting Relationships

Reports directly to the Gateway Imports supervisor / Team Leader.

 Contact 


External

 Customers

 Company's Network 


Internal

Ground Operation

Customer Care
CS Manager &amp; Supervisors

Air operations
Sales

Accounts

Customer Accounting

Service centre T/L 


Problem Solving

The job holder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all times. For escalations the jobholder must follow the network standards and consult with the Team Leader/Supervisor if unsure.

Decision Making

The jobholder will be responsible for giving accurate clearance information to customs agents as instructed by the importer with the ultimate objective being service excellence and customer satisfaction. They must communicate all delays and other service issues to the Team leader/ Supervisor.

Planning and Organisation
<h4 class="jobSectionHeader">
The job holder must be highly organised in keeping records of traces / special requests, daily follow &ndash; ups and plan a course of action to ensure that set targets and goals are achieved consistently.</h4>

Job Challenge

The jobholder must always be pro-active and energetic when dealing with customers efficiency in work practices and effective and friendly communication will be key to delighting our customers.

The jobholder must constantly strive to keep self-updated on all organization processes, systems, products, technology and set and strive to achieve higher standards. 

4. KNOWLEDGE, SKILLS AND EXPERIENCE
<div>
<ul><li> Sound educational background with knowledge of the Service Industry, an added advantage.</li></ul>
<ul><li> Sound knowledge of custom clearance procedures.
</li></ul><ul><li> Working knowledge of Microsoft Word, Excel and Power Point.</li></ul>
<ul><li> Good oral and written communication skills &ndash; English &amp; Arabic.
</li></ul><ul><li> Self-motivated individual capable of taking ownership and working independently.</li></ul>
<ul><li> Tolerance for stress in a fast-paced working environment.</li></ul>
<ul><li> Excellent planning and organising skills.</li></ul>
<ul><li> Passion for delighting customers.</li></ul>
<ul><li> Good team player.</li></ul>
<ul><li> Adheres to policies and procedures.</li></ul>
<ul><li> Possesses good relationship building and interpersonal skills.</li></ul></div></div>

Imports Agent - Temporary

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26017013
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Element West Bay Doha, Zone 61, Al Tawawish Street, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.
 
 
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they&rsquo;re stopping by for a few days or settling in for a few weeks, time away from home shouldn&rsquo;t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you&rsquo;re an active optimist who doesn&rsquo;t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

AYS Agent- Element West Bay Doha

<div>Additional Information 
Job Number26017013 
Job CategoryRooms &amp; Guest Services Operations 
LocationElement West Bay Doha, Zone 61, Al Tawawish Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Element, we believe that travelers deserve more than a place to stay. They need a place to thrive, where they can start every day feeling fresh, focused, and alive. Whether they&rsquo;re stopping by for a few days or settling in for a few weeks, time away from home shouldn&rsquo;t mean time away from life. Our travelers recognize and appreciate our approachable, multidimensional staff, who are energized by helping guests find their balance at Element. We help our guests live life away as they do at home, no matter how long they stay, with an eco-minded philosophy and a passion for well-being. If you&rsquo;re an active optimist who doesn&rsquo;t second guess connecting with like-minded guests and creating a warm, comforting space for yourself and those around you, we invite you to explore career opportunities with Element. In joining Element, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

SPHC

<div>Your role will be included but not limited to: 
<div> 
<ul><li>Welcome and escort guests with warmth, elegance, and professionalism, creating a lasting first impression.</li><li>Manage reservations, VIP bookings, and special requests with accuracy, discretion, and attention to detail.</li><li>Coordinate seating arrangements strategically to ensure a smooth service flow and an elevated guest experience.</li><li>Communicate effectively with restaurant management, service, and kitchen teams to anticipate and meet guest expectations.</li><li>Maintain a polished and inviting reception area that reflects the restaurant&rsquo;s luxury standards.</li><li>Monitor table availability and waiting times, ensuring guests are attended to with care and transparency.</li><li>Personalize the guest journey by recognizing returning guests, special occasions, and preferences whenever possible.</li><li>Confidently share information about signature dishes, seasonal menus, and exclusive events.</li><li>Uphold brand standards, grooming guidelines, and service excellence at all times.</li><li>Maintain accurate guest profiles and reservation records to support repeat business and loyalty.</li><li>Contribute to maximizing occupancy and revenue through efficient reservation management and strategic table planning.</li><li>Support management with administrative and operational tasks to ensure flawless daily operations.</li></ul></div>
What We Need from You:<ul><li>Previous experience as a Hostess or in a guest-facing role within a restaurant or hotel environment; fine-dining experience is preferred.</li><li>Excellent communication skills and a professional, polished appearance.</li><li>Proficiency in Arabic is a plus.</li><li>Strong organizational skills with the ability to multitask in a fast-paced environment.</li><li>Friendly, confident, and genuinely guest-focused demeanor.</li><li>Familiarity with reservation systems is an advantage.</li></ul> 
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family. 
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

F&B Hostess

Rise Holding - Noir Cafe / Sasso Restaurant

PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE IN CUSTOMER SERVICEJob Title: Hostess / Receptionist (Luxury Cafe)Location: Doha, QatarCompany: Noir (www.noir.qa)Salary: QAR 2,800 &ndash; QAR 3,000 + BenefitsStart Date: Immediate DeploymentAbout the RoleAre you a poised, professional, and customer-centric individual? Noir, a premier luxury cafe in Doha, is looking for a sophisticated Hostess / Receptionist to be the face of our establishment. As the first point of contact, you will set the tone for a high-end dining experience, ensuring every guest feels welcomed and valued from the moment they walk through our doors.Compensation &amp; Benefits<ul><li>Monthly Salary: QAR 2,800 &ndash; QAR 3,000 (Based on experience).</li><li>Accommodation: Company-provided sharing accommodation.</li><li>Transportation: Company-provided transport to and from work.</li><li>Meals: Duty meals provided.</li><li>Growth: Opportunity to work in a luxury hospitality environment.</li></ul>Key Responsibilities<ul><li>Guest Relations: Warmly welcome guests and provide an exceptional first impression.</li><li>Reservation Management: Efficiently manage the reservation system and organize seating to optimize flow.</li><li>Table Hosting: Escort guests to their tables, present menus, and highlight daily specials.</li><li>Communication: Act as the bridge between guests, servers, and the kitchen staff to ensure seamless service.</li><li>Inquiry Handling: Answer phone calls, manage bookings, and provide accurate information regarding wait times.</li><li>Operational Support: Maintain a clean, organized hostess station and assist in the overall aesthetic upkeep of the cafe entrance.</li></ul>Requirements<ul><li>Experience: Proven experience in Customer Service or Hospitality is mandatory.</li><li>Language: Fluency in English is required; Arabic speaking skills are highly preferred.</li><li>Interpersonal Skills: Excellent communication skills with a professional and graceful demeanor.</li><li>Pace: Ability to remain calm and organized in a fast-paced, high-pressure environment.</li><li>Technical: Basic computer literacy and familiarity with reservation software.</li><li>Physical: Ability to stand for extended periods.</li><li>Availability: Must be flexible to work evenings, weekends, and holidays.</li></ul>How to ApplyIf you meet the requirements and are ready to join a luxury team in Doha, please submit your updated CV via Indeed.Note: Only candidates with relevant customer service experience will be contacted for an interview.Job Type: Full-timePay: QAR2,800.00 - QAR3,000.00 per monthApplication Question(s):<ul><li>In which country are you currently located?</li><li>Which country are you from? (Nationality)</li><li>What is your age now? / How old are you?</li><li>What is your height (cm)? / What is your Weight (Kg.)?</li><li>If selected for this role, are you willing to be assigned to Riyadh, Saudi Arabia or Doha Qatar?</li><li>If selected for this role, after how many days can you join our company?</li><li>Have you read and accept the job description and salary details that we mentioned for this role?</li><li>Do wish to change your Sponsorship , by providing your NOC ?</li></ul>

Luxury Cafe Hostess (Qatar)

Explore 50+ Reservation agent in Doha this February. Find roles across top companies and apply now to boost your career.

50 reservation agent jobs In Doha

Reservations Agent (Arabic Speaker)

Reservations Agent

Imports Agent - Temporary

AYS Agent- Element West Bay Doha

AYS Agent- Element West Bay Doha

F&B Hostess

Luxury Cafe Hostess (Qatar)