account manager

buyer

collection officer

front desk agent

reservations agent

reservation agent

Rixos

<div>Company Description 
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as RESERVATION AGENT and build your career with us. 
Job Description 
<ul><li>
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.</li><li>
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.</li><li>
Explain guarantee, special rate, and cancellation policies to callers.</li><li>
Accommodate and document special requests.</li><li>
Answer questions about property facilities/services and room accommodations.</li><li>
Follow sales techniques to maximize revenue. Input and access data in reservation system.</li><li>
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.</li><li>
Follow proper escalation procedures when addressing guest concerns.</li></ul> 

Qualifications 
<ul><li>
Previous customer related experience an asset</li><li>
Must possess outstanding guest services skills and sophisticated verbal communication skills</li><li>
Computer literate in Microsoft Window applications required</li><li>
Previous Opera experience an asset</li><li>
High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset</li></ul></div> <div id='job-id'>Job Id: eIIH1Lq97YLCXLeBYnalywATWJX7a196sv6z6Qn/mm3Dbxhqjhz9uibSBvKFmPJARyqCkrGebnh8oXc9BNVzv2BUPITMns84TpssHNzVmRexVRFzt+nprdmckKQ1RFUK+OLZRX33tyGZ</div>

RESERVATION AGENT

Rixos Hotels

<div>
 
 Company Description
 
 
 
 The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as RESERVATION AGENT and build your career with us.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
 </li>
 <li>
 Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
 </li>
 <li>
 Explain guarantee, special rate, and cancellation policies to callers.
 </li>
 <li>
 Accommodate and document special requests.
 </li>
 <li>
 Answer questions about property facilities/services and room accommodations.
 </li>
 <li>
 Follow sales techniques to maximize revenue. Input and access data in reservation system.
 </li>
 <li>
 Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
 </li>
 <li>
 Follow proper escalation procedures when addressing guest concerns.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous customer related experience an asset
 </li>
 <li>
 Must possess outstanding guest services skills and sophisticated verbal communication skills
 </li>
 <li>
 Computer literate in Microsoft Window applications required
 </li>
 <li>
 Previous Opera experience an asset
 </li>
 <li>
 High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: C88b7paA7O0U+sOcnJJ5OVcclIDbefGrRq69vqZYT6DK2PUR4SMDYwE2dcpBwMmBpaoziNSZXzIywbMmQXI1pYvDDlTHzH0r572B4s68LqqoENS0/ihUqGBHLETkT5GcmV1rpHhTsA72kxLZsTV55XnjOPzRBDVCCHwRzbLlKZofCKY=</div>

Hyde Johannesburg Rosebank

<div>
 
 Company Description
 
 
 
 The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as RESERVATION AGENT and build your career with us.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
 </li>
 <li>
 Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
 </li>
 <li>
 Explain guarantee, special rate, and cancellation policies to callers.
 </li>
 <li>
 Accommodate and document special requests.
 </li>
 <li>
 Answer questions about property facilities/services and room accommodations.
 </li>
 <li>
 Follow sales techniques to maximize revenue. Input and access data in reservation system.
 </li>
 <li>
 Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
 </li>
 <li>
 Follow proper escalation procedures when addressing guest concerns.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous customer related experience an asset
 </li>
 <li>
 Must possess outstanding guest services skills and sophisticated verbal communication skills
 </li>
 <li>
 Computer literate in Microsoft Window applications required
 </li>
 <li>
 Previous Opera experience an asset
 </li>
 <li>
 High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered and important asset
 </li>
 <li>
 First name *
 
 
 </li>
 </ul>
 This field is required.
 
 
 <ul>
 <li>
 Last name *
 
 
 </li>
 </ul>
 This field is required.
 
 
 <ul>
 <li>
 Email *
 
 
 </li>
 </ul>
 Your email address is required.
 
 
 <ul>
 <li>
 Phone *
 
 
 </li>
 </ul>
 This field is required.
 
 
 <ul>
 <li>
 Resume *. We accept .pdf, .doc, and .docx formats.
 
 
 </li>
 </ul>
 The file must be of type doc, pdf, docx and not exceed 2MB.
 
 
 <ul>
 <li>
 these questions are a must
 
 
 </li>
 </ul>
 By clicking submit, I consent to the collection of my data in accordance to Ennismore&rsquo;s privacy policy. If you are a California employee and are interested in learning more about our California Employee Privacy Policy, click here. *
 
 
 This field is required.
 
 
 Thank you for applying!
 
 
 Good luck!
</div>
 <div id='job-id'>Job Id: yRjjVLaUFTN/9afSNtYG2AhcAK7VSKC04ruP4/xTwj8U5DXkCQgvh863Fi1K1lK+Sbd+YxPvYf5rWvw8F0tgPXBil3tGE8rJu70JvFO4UxYHtWCby35d86/CkO89dDJTDo4a</div>

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25102144
 
 
 
 Job Category
 
 Reservations
 
 
 
 Location
 
 Sheraton Grand Doha Resort &amp; Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
 
 
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>
 <div id='job-id'>Job Id: 6DsBETXfr3LB4O/Y6GTQYaBtNBz7cz3FtEZx+6MuM3+sCMAdc3E88XqqaCBXeXFzZINvCDlQHUV5v/1fLI76FK/lDkqaFzblLwDnmc4UOvOjrBuP53v4/eusxCVAMvaQlJeL+U8uNuPlc7MuFJxNf4BBvS4v5UPtWXZRWOaNP03CbY0LZB6esPnO5NFwf+VqaMaytSFujWnPwOHHMwHrYw44RXJZkmb5cd4=</div>

Reservation Agent – Arabic speaker

Inspire Management Training Center

We are looking for a detail-oriented and customer-focused Reservation Agent (Female) to join a prestigious luxury hotel group in Qatar. The ideal candidate will be responsible for handling all guest inquiries related to room reservations and ensuring a seamless booking experience while maintaining the highest standards of service and professionalism.Key Responsibilities:<ul><li>Handle all incoming reservation inquiries via phone, email, and online platforms in a timely and professional manner.</li><li>Process reservations accurately using the hotel&rsquo;s Property Management System (PMS).</li><li>Ensure all bookings are entered with correct guest details, special requests, and billing information.</li><li>Respond to guest questions regarding rates, availability, hotel services, and policies.</li><li>Upsell room categories and hotel services to maximize revenue opportunities.</li><li>Coordinate with the front office, sales, and housekeeping teams to ensure smooth pre-arrival arrangements.</li><li>Monitor daily availability and forecast occupancy to support inventory control.</li><li>Maintain accurate records and prepare reservation reports as required.</li><li>Follow hotel policies and standard operating procedures in every interaction.</li><li>Address and resolve guest complaints or escalate as needed.</li></ul>Qualifications &amp; Experience:<ul><li>High school diploma or equivalent; additional hospitality or reservations training is a plus.</li><li>Minimum 2-3 years of experience in a reservations or front desk role within the hospitality industry, preferably in a luxury hotel.</li><li>Familiarity with hotel reservation systems (e.g., Opera, Fidelio, or similar PMS).</li><li>Strong organizational skills with excellent attention to detail.</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li><li>Fluent in English; knowledge of other languages is an advantage.</li><li>Must be currently residing in Qatar with a valid QID and transferable visa.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Accommodation, meals, and transportation provided by the employer.</li><li>Career development and training opportunities within a renowned hospitality group.</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Reservation / Front Desk Agent: 2 years (Required)</li></ul>Language:<ul><li>English and Tagalog (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul> <div id='job-id'>Job Id: 2eglVmzwxoC/2n6G90MVCSzTrtdK5z5LuayxHGQO9fZE8xuVHKlKfDQN9e6CofM3lOH9tDBbMM2HcmP6celN9U4frnme+r4DLx6sL2SNarSz4102+qcRe3ZQ+Ps5dlQ=</div>

Reservations Agent (Female)

Hilton

<div>Reservations Agent - The Plaza Doha LXR, Hotels &amp; Resorts
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
 
 
What will I be doing? 
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul>
<li>Convert, quickly, inquiries into contracted business</li>
<li>Respond, positively, to sales inquiries to develop future sales leads</li>
<li>Identify sales leads, as appropriate</li>
<li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li>
<li>Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for? 
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A passion for delivering great customer service</li>
<li>A highly professional telephone manner and excellent communication skills</li>
<li>Outstanding administration and organizational skills</li>
<li>Intermediate computer proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a Reservations environment</li>
<li>Tertiary qualifications, or other collegiate-level degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div> <div id='job-id'>Job Id: vU/nE6Q87bquKxQNkioHt4nnszaZALIgAxmjEHg9tiCwdbwsNrT8E2crZ0D2LfobN0aS8zSj34/63pF2ZloIfW7mm9L7VYXmfO3795z6apVlS9PqAAgZQPcO9XzifDlbp4HRBNTGr2QnhWHHWpeywcCZUIJdCP7J+rqE</div>

Reservations Agent - The Plaza Doha LXR, Hotels & Resorts

OUR HABITAS

<div>Company Description 
A World of Wonder
Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel. 
Job Description 
Reservations Agent
Be an ambassador for our brand as a Reservation Agent, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come.
Your Job Duties Include:<ul><li>
Respond to all Room Reservation, Rate Offering and Hotel Information inquiries promptly and professionally via telephone, fax and/or E-mail.</li><li>
Reserve hotel accommodations for guests in the Leisure, Business Travel, Convention/Association, Corporate Meetings and Wholesale (FIT &amp; IMM) market segments.</li><li>
Accurately record all required reservation information in the Central Reservations System and/or the Opera Property Management System (PMS).</li><li>
Drive the hotel&rsquo;s upsell program by consistently offering best suitable room types according to guest needs and maximizing hotel revenue and earn incentive in accordance with company&rsquo;s standards</li><li>
Other duties as assigned</li></ul> 

Qualifications 
Your Skills &amp; Qualifications:<ul><li>
Minimum 1 year Front Office, Reservations or Sales experience required.</li><li>
Must possess professional telephone etiquette and have an excellent command of the English language (Arabic is Plus).</li><li>
Must be flexible with shift start/end times and available to work both weekdays and weekends, depending on operational needs.</li><li>
Property Manager (Opera), and Microsoft Office applications experience an asset</li></ul></div> <div id='job-id'>Job Id: u3eDQGdgj/fUBe+9KzqKD29p7PN6+pBFPsmr7We+myF5PuNG63QhYHEHFzBSi8Q3R30n5kGvM2gOIMhwizAyT0nk79eLZKABFYeTCweY2/i6MgjQvDOI5Si80uYvDkQTMekdK+6b8rBKUQ==</div>

Reservations Agent

Explore 65+ Reservation agent in Qatar this August. Find roles across top companies and apply now to boost your career.

65 reservation agent jobs IN Qatar

RESERVATION AGENT

RESERVATION AGENT

RESERVATION AGENT

Reservation Agent – Arabic speaker

Reservations Agent (Female)

Reservations Agent - The Plaza Doha LXR, Hotels & Resorts

Reservations Agent