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reservation agent

Crowne Plaza Hotel

<div><p>We&rsquo;re looking for a detail-oriented and customer-focused Reservation Agent to handle guest bookings and inquiries. As part of our IHG family, you&rsquo;ll ensure smooth and accurate reservation processes, provide excellent guest service, and contribute to maximizing room revenue by managing booking requests efficiently.</p>
<p><b>
Key Responsibilities</b></p>
<p>
Manage incoming reservation requests via phone, email, and online channels.</p>
<p>
Provide accurate information about room availability, rates, and hotel services.</p>
<p>
Process bookings promptly and accurately using the reservation system.</p>
<p>
Handle guest inquiries, changes, and cancellations professionally.</p>
<p>
Collaborate with Front Office and Sales teams to optimize room occupancy.</p>
<p>
Maintain up-to-date knowledge of hotel policies, promotions, and distribution channels.</p>
<p>
Assist with reporting and administrative tasks as needed.</p>
<p>
Ensure compliance with IHG brand standards and data protection policies.</p>
<p><b>
Key Skills &amp; Experience</b></p>
<p>
Previous experience in hotel reservations or front office roles preferred.</p>
<p>
Strong communication and customer service skills.</p>
<p>
Detail-oriented with excellent organizational abilities.</p>
<p>
Proficient in reservation and property management systems (PMS).</p>
<p>
Ability to handle multiple tasks efficiently in a fast-paced environment.</p>
<p>
Positive attitude and team player.</p>
<p>
Flexibility to work shifts, including weekends and holidays.</p>
<p><b>
At IHG, we care about our people and guests.</b> Join us and be part of a global family dedicated to delivering True Hospitality for Good.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div><br /> <div id='job-id'>Job Id: +8XbY+dLjjx/cXP1xNKqrLpX5XgqUIBptULTuRZQ6AMxuHKE9JYC6Bw5q6ziMlA5wdUMy2ZxDKymcCTlf1dpb7cMC79m1ftomclM00HGjGCjzTZKCqCLjQjvXPINgVLr1lqZcCw8GMG9LQ==</div>

Reservation Agent

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25130634<br>
<b>Job Category</b>Reservations<br>
<b>Location</b>Courtyard Riyadh Olaya, 2759 Olaya District, Moussa Bin Nussair Street, Riyadh, Saudi Arabia, Saudi Arabia, 11333<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><p><b><br>
Additional Information: </b>This hotel is owned and operated by an independent franchisee, Courtyard By Marriott Olaya. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel&rsquo;s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.</p><p></p><div><br>
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</div><div>
</div><div>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</div><div>
</div><div>Education: High school diploma or G.E.D. equivalent.</div><div>
Language: Arabic and English required.</div><div>
Related Work Experience: No related work experience.</div><div>
Supervisory Experience: No supervisory experience.</div><div>
License or Certification: None</div><div>
</div><div>Only Saudi National</div><p></p><p><i><br>
This company is an equal opportunity employer.</i></p><p>
frnch1</p><p></p><p>
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.<br>
<br>
<br>
</p><div>In joining Courtyard, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p><br /> <div id='job-id'>Job Id: g2JLRZMqX4VnF4WlRiwrpPEdG4FWpadbqHyAabi5mGX3Jjfq3NRXMbuBrEdnV1mNkvzNT5K6OYiPl08FbkHp9R8pGxHrfdBUoPx/m3uI8F5NSyGIGjnLRZ8csoAPdi8SuPi6yZdB1kB5T0m/rUMvEwWkQYgkFsjCEetRh5jYXk9NjfuWv+3iC48eoaza+LR2M0IBl74=</div>

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Location
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><div>Description of Duties :</div><ul><li>
Handles all reservations for rooms, in a professional manner and at all times seek opportunity to up sell to those guests
</li><li>Assist the revenue secretary in confirming ALL reservations if required
</li><li>Handles group reservations in accordance SOP guidelines
</li><li>Books the limousine service and ensure the availability as required
</li><li>Cancels all nonguaranteed bookings by 3 pm one day before arrival during high season and informs the front office.
</li><li>Records the daily statistics as per departmental policy
</li><li>Rechecks the next day&rsquo;s arrivals with the reservation papers in order to update all guest requirements.
</li><li>Coordinates with the accounting department regarding credit letters, 3rd party&rsquo;s and strictly adheres to the hotel policies.
</li><li>Briefs the Reservation Manager or his deputy on special bookings received during his shift.
</li><li>Be fully aware of all the hotel promotions and sell to the best of your trained ability.
</li><li>Develops positive relationships with all regular guests
</li><li>Ensures that all reservations are completed and booked as per the departmental policies,
</li><li>Coordinates effectively and timely with all other departments
</li>Carries out other duties that may from time to time be assigned to him by his superiors<br>
<li>
</li></ul></div></div></div></div></div></div><div></div><br>
<div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</div></div></div></div></div></div><br /> <div id='job-id'>Job Id: awa6UhOwslPrmHJCxUY/2FnW4fZlNdLDIUG3GqWfTOvEh7MRP/z1OUae9/4HsVC/fr+M98A9VGgelav4ddOb6PSZcPBBGwO1IHAmizynDYRSeIUN+S9YV1AI7lJanIXnYtqDue2hcA1WYDxQokUhO0cpftQbNCPxfdNi7lYk9OV2D8erz3IHjfQf</div>

Miraval The Red Sea

<div><div><p>Summary</p><div><p><b>
JOB TITLE:</b> Reservation Agent (Saudi National)<br>
<b>LOCATION:</b> Miraval The Red Sea, Saudi Arabia</p><br>
<p></p>
<p><b>Position Summary</b></p>
<p>
As the voice of Miraval The Red Sea, the Reservation Agent plays a pivotal role in shaping each guest&rsquo;s journey from the very first call or message. With a calm presence, product knowledge, and a sincere passion for wellbeing hospitality, the agent guides prospective guests through discovery, booking, and pre-arrival planning. This role supports Saudi Vision 2030 by empowering Saudi nationals to represent their country's growing wellness tourism sector with pride, professionalism, and grace.</p>
<p></p>
<p><b>Key Responsibilities</b></p>
<p><b>Guest Engagement &amp; Booking</b></p>
<ul>
<li><p>Respond promptly and professionally to all reservation inquiries via phone, email, or digital platforms.</p>
</li>
<li><p>Share the essence of Miraval&rsquo;s wellness philosophy and offerings to help guests find alignment with their personal goals.</p>
</li>
<li><p>Guide guests through package options, availability, accommodation types, and experience planning touchpoints.</p>
</li>
<li><p>Accurately process bookings and updates in the reservation system while maintaining attention to detail.</p>
</li>
<li><p>Conduct follow-up communication as needed to confirm guest information, preferences, and arrival details.</p>
</li>
</ul><p><b>Pre-Arrival Personalization &amp; Coordination</b></p>
<ul>
<li><p>Collaborate with Experience Planners and Front Office teams to support seamless pre-arrival experiences.</p>
</li>
<li><p>Capture guest preferences, occasions, and intentions in internal profiles to enable curated stays.</p>
</li>
<li><p>Flag VIP, repeat, and special occasion guests for personalized service follow-through.</p>
</li>
</ul><p><b>System Management &amp; Reporting</b></p>
<ul>
<li><p>Maintain updated records in the Property Management System (PMS) and Reservation System.</p>
</li>
<li><p>Monitor and manage room availability, rate codes, and special offers as per direction.</p>
</li>
<li><p>Generate daily reservation reports and ensure data accuracy across platforms.</p>
</li>
</ul><p><b>Service Excellence &amp; Communication</b></p>
<ul>
<li><p>Represent the brand voice with warmth, clarity, and professionalism across all guest interactions.</p>
</li>
<li><p>Listen attentively and empathetically to guest concerns or requests, resolving or escalating as needed.</p>
</li>
<li><p>Handle cancellations and booking changes with flexibility and compassion.</p>
</li>
</ul><p><b>Sales Awareness &amp; Revenue Support</b></p>
<ul>
<li><p>Understand rate structures, packages, and seasonal offers to confidently explain value to guests.</p>
</li>
<li><p>Suggest relevant wellness enhancements, upgrades, or stay extensions when appropriate.</p>
</li>
<li><p>Support revenue goals by aligning guest needs with suitable package offerings.</p>
</li>
</ul><p><b>Team Collaboration</b></p>
<ul>
<li><p>Work closely with Front Office, Sales, Experience Planning, and Marketing teams to support consistent guest messaging and service.</p>
</li>
<li><p>Attend departmental briefings, training, and cross-functional meetings to stay aligned with offerings and standards.</p>
</li>
</ul></div></div><div><p>Qualifications</p><div><p><b>
Qualifications &amp; Experience</b></p>
<ul>
<li><p>Saudi National (as part of Miraval&rsquo;s support of local talent development and Vision 2030).</p>
</li>
<li><p>Minimum 1 year of experience in hospitality, reservations, or customer service roles; luxury experience preferred.</p>
</li>
<li><p>Strong verbal and written communication skills in Arabic and English.</p>
</li>
<li><p>Proficiency in reservation systems (Opera or similar) and Microsoft Office Suite.</p>
</li>
<li><p>Knowledge of wellness resorts, spa experiences, or holistic hospitality is an advantage.</p>
</li>
</ul><p></p><p><b>Skills &amp; Attributes</b></p>
<ul>
<li><p>Friendly, composed, and professional communication style.</p>
</li>
<li><p>Strong attention to detail and data accuracy.</p>
</li>
<li><p>Passionate about hospitality, service, and the guest journey.</p>
</li>
<li><p>Eager to learn and grow within a wellness environment.</p>
</li>
<li><p>Highly organized, reliable, and tech-savvy.</p>
</li>
<li><p>Collaborative spirit with cultural sensitivity and local pride.</p></li></ul></div></div></div><br /> <div id='job-id'>Job Id: ZvsSrn1u/5wauyg7NXW4bRDfkua2bG1HxORtItB+so0sedh75IgW1eKlb86D5obhdIvBuvoLPqNQpOdz3LqzWhL9rALA3fH7QOCoLS8xjwtB60lU+3xuqw5t+Q==</div>

RESERVATION AGENT (SAUDI NATIONAL)

<div>
 <strong>
  Additional Information
 </strong>
 Saudi National Only
 <br/>
 <br/>
 <strong>
  Job Number
 </strong>
 25125756
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Reservations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Sheraton Riyadh Hotel &amp; Towers, Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11623VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
 <br/>
 <br/>
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: No related work experience.
 <br/>
 <br/>
 Supervisory Experience: No supervisory experience.
 <br/>
 <br/>
 License or Certification: None
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>
<br /> <div id='job-id'>Job Id: cnO9ZKy5U9neg6kwmRrFa2VODmCGJM5U4/VjEz3M7cBIuQqBA1V57rLbSPGcuHOOXEuTmd/hixBBhPPYIre6JWQ/MTuAdE7hfMwBWXJ2Ba1+rep2Ob/FXMM7ytP2Aor3hy5znx+dFNKG3F0/jnI+rHFkIHO257XrShYBw1tt9sOPiWsQRCgSvKg9/LhGf2gNFVV2Vyi6TJ5P7ociODCMDmOi</div>

Reservations Agent (Saudi)

<div><b>Additional Information</b>Saudi National Only<br>
<b>Job Number</b>25125756<br>
<b>Job Category</b>Reservations<br>
<b>Location</b>Sheraton Riyadh Hotel &amp; Towers, Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11623<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p><p><br>
</p><p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div><br /> <div id='job-id'>Job Id: SJQGWLLHarbzZ8ynxnYvVxr/xAJ0HCV1DGGI6PQ8zPec9rJ06GUA4RzyREXPA/H9bwYB3PnmZf5ebF5tAmK0wYL0k5Kl2PTqwtO5SRhnVYHTuJcRHmibKKJN3ez68n7LOJBHE7MSJxkc7S4BQGVhAF8HrJlLxvlVXt3I6CFHgKvVSBZ1F8dixXM4UpxSH7vjMII45qQTguEVPMD3</div>

Accor

<div><div>Company Description</div><p><b><br>
Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</b></p><p>
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><p>
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
</p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
</p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
</p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><p><b>
Hospitality</b><b> </b><b>is</b><b> a </b><b>work</b><b> of </b><b>heart</b><b>,</b>
<br>
<b>Join</b><b> us and </b><b>become</b><b> a </b><b>Heartist</b><b>&reg;.</b></p><div><br>
Job Description</div><p><br>
Handle customer calls inquiries pertaining to room reservations, with a focus on revenue maximization and quality.</p><p><b>
KEY ROLES &amp; RESPONSIBILITIES</b></p><ul><li>
Understand the key principles of ACCOR&rsquo;S Pricing Strategies and Revenue Management<ul><li>
Retail, Corporate, Leisure, Group, Other</li><li>
Rate Restrictions, hurdles and availabilities</li></ul></li><li>
Maximise rooms revenue through the conversion of telephone calls into sales<ul><li>
Utilize effective upselling techniques</li><li>
Understand and take reservations to support the revenue management strategies employed by the Revenue Management leader in the hotel</li></ul></li><li>
Be fluent on all hotel products and services</li><li>
Handle emails pertaining to rooms reservations</li><li>
Be fully conversant with all market segments and rate plans used across all distribution channels<ul><li>
Be flexible in sales technique through offering the right product to the right customer at the right time</li></ul></li><li>
Handle customer queries and complaints relating to Rooms Reservations</li><li>
Co-host dinners/special events with the Sales Team and be involved in client entertainment as required</li><li>
Identify Sales opportunities through individuals, Corporate Accounts, Wholesalers and Travel Management companies</li><li>
Responsible for effective implementation and compliance with ACCOR&rsquo;S Core Reservation Standards<ul><li>
Achieve targeted goals in the LQA Hotel Mystery Shopping calls</li></ul></li><li>
Maintain accuracy and cleanliness of the PMS Database<ul><li>
Ensure market segmentation is accurate for each reservation</li><li>
Create hierarchies/relationships between Corporate Accounts</li></ul></li><li>
Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction<ul><li>
Complete understanding and effective execution of current and new RM tools. Includes Opera PMS.</li><li>
Be involved in all property PMS Conversions</li></ul></li><li>
Complete understand and effective use of the Hotel&rsquo;s telephone system</li><li>
Maintain the Reservation correspondence</li><li>
Support the Reservations Manager and/or Revenue Management leader with special projects as required.</li></ul><div><br>
Qualifications</div><p><b><br>
PERSONAL ATTRIBUTES</b></p><ul><li>
Ability to adapt to changing environment.</li><li>
Attention to Detail</li><li>
 Ability to handle multiple tasks</li><li>
 Ability to organize work flow</li></ul><p><b>
QUALIFICATIONS</b></p><ul><li>
Degree/Diploma in Training and Development or Hotel Management</li><li>
Working knowledge of Opera, Microsoft Office.</li></ul><p><b>
EXPERIENCE</b></p><ul><li>
Minimum 2 years&rsquo; experience in Hotel or Resort, as Reservations Agents.</li><li>
Luxury hotel background preferred</li><li>
Saudi National is mandatory</li></ul><p>
Apply</p><div><br>
Additional Information</div><p><br>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div><br /> <div id='job-id'>Job Id: gUnhZ40/pv8fkqqfpuzJS9Hkk1YGeTi6Zv6SIX11awUVIVu8WJqY5yxIyFO6dvbE5NQNPNdXUzOmR/rFGn+zbrfuXxSCOvvNb7rF1hRSbWyI0NmcdibfLrLQMArdp8FrNm3f2B4hzQwFZogvj1oCkurrS3VlUpZBmX3KdWJO6Ih16oEHnUKAbTFxeTvaV5PqcU6wGaKi/eWGHebIjOalS8VOdsbfE9FP</div>

Reservations Agent (Saudi Nationality)

Explore 74+ Reservation agent in Saudi Arabia this August. Find roles across top companies and apply now to boost your career.

74 reservation agent jobs IN Saudi Arabia

Reservation Agent

Reservation Agent

Reservation Agent

RESERVATION AGENT (SAUDI NATIONAL)

Reservations Agent (Saudi)

Reservations Agent (Saudi)

Reservations Agent (Saudi Nationality)