reservation agent

Ibis Seef Manama

Reservation Agent: Join Our TeamWe are seeking a dedicated and customer-focused Reservation Agent to join our dynamic hospitality team. The successful candidate will play a key role in delivering exceptional guest service by handling reservations efficiently, responding to guest inquiries, and supporting the overall reservations operation.Key Responsibilities<ul><li>Manage daily reservation operations to ensure all inquiries and bookings are handled accurately and efficiently.</li><li>Respond promptly and professionally to guest inquiries via telephone, email, and other communication channels in accordance with hotel standards.</li><li>Process room reservations, modifications, cancellations, and special requests while ensuring data accuracy.</li><li>Monitor reservation activity and assist in maximizing productivity and service levels.</li><li>Prepare and maintain daily, weekly, and monthly reservation reports.</li><li>Coordinate with Front Office, Sales, and other departments to ensure a seamless guest experience.</li><li>Maintain accurate records and ensure all guest information is updated within the reservation system.</li><li>Assist guests with information regarding hotel facilities, services, promotions, and local attractions.</li></ul>Qualifications &amp; RequirementsExperience &amp; Skills<ul><li>Minimum 1&ndash;2 years of experience in reservations, front office, customer service, or a hospitality-related environment.</li><li>Proficiency in reservation management systems and hotel property management software.</li><li>Strong communication and interpersonal skills.</li><li>Excellent customer service orientation with strong problem-solving abilities.</li><li>High attention to detail and accuracy in data entry and record keeping.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Fluency in English (written and spoken) is required.</li></ul>Education<ul><li>High School Diploma or equivalent required.</li><li>Hospitality certification, diploma, or relevant training is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Professional development and career growth opportunities.</li><li>A supportive and collaborative work environment.</li><li>The opportunity to be part of a leading hospitality team committed to delivering exceptional guest experiences.</li></ul>What is in it For youWork with a diverse group of heartist. Be a part of Accor's prestigious team. Start your career with us and advance further your opportunities. Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the World!If you are passionate about hospitality, enjoy interacting with guests, and thrive in a service-oriented environment, we would love to hear from you.Pay: BD200.000 per monthApplication Question(s):<ul><li>What is your Current Salary ?</li><li>What is your Expected Salary ?</li><li>What is your notice period if you are hired ?</li><li>Why are you leaving your current position ?</li></ul>Work Location: In person

Reservation Agent

Envoy Air

<div>Overview:

Come and work for Envoy Air, an American Airlines Group Company, at DSM and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. 
We are hiring immediately, with no experience required! 
Pay rate: $16.29 / HR
Responsibilities:

What&rsquo;s in it for you?<ul><li>
Travel for free with your family and friends on flights across the American Airlines global network.</li><li>
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.</li><li>
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.</li><li>
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.</li><li>
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.</li><li>
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.</li></ul>
What you will be doing!<ul><li>
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger&rsquo;s trip. Don&rsquo;t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.</li><li>
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.</li><li>
No time for the gym? No problem! You will get a good workout in while lifting the customers&rsquo; bags onto the belt and seeing them off to their destination.</li><li>
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!</li></ul>
Qualifications:
<div>
Requirements:</div><ul><li>
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.</li><li>
18 years or older.</li><li>
High school diploma, GED, or international equivalent.</li><li>
Ability to pass a pre-employment drug screen and background check.</li><li>
Authorized to work in U.S. without sponsorship.</li></ul>
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos 
Envoy Air is an Equal Opportunity Employer &ndash; Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.</div>

Full Time Airport Agent - Customer Service

Morrison's Rogue Wilderness Lodge

Front Desk Representative (Seasonal)Morrisons Rogue Wilderness Adventures &amp; Lodge &ndash; Southern Oregon Seasonal: Mid June- October 31About UsLocated along the iconic Rogue River in Southern Oregon, Morrisons Rogue Wilderness Adventures &amp; Lodge has been delivering unforgettable outdoor experiences since 1946.From whitewater rafting and lodge-to-lodge hiking to world-class fishing, riverside lodging, and exceptional dining&mdash;our team creates experiences guests remember for a lifetime.We hold ourselves to a higher standard of hospitality and are looking for team members who bring professionalism, energy, and attention to detail to everything they do.About the RoleWe are seeking a professional, highly organized, and guest-focused Front Desk Representative to join our seasonal team.This is a fast-paced, high-responsibility role that blends:<ul><li>Guest service</li><li>Sales</li><li>Operations coordination</li></ul>You will be a key point of contact for guests, helping them plan and experience their time with us from first call to departure.Seasonal Schedule OverviewPeak Season (Mid June &ndash; October 31)<ul><li>4&ndash;5 days per week</li><li>Hands-on training including:</li><li>Reservation systems</li><li>Phone systems &amp; call handling</li><li>Guest communication</li><li>Sales techniques</li><li>Front desk procedures</li><li>Reservations</li><li>Phone/email communication</li><li>Operational setup for the season</li><li>Shifts include: </li><li>Afternoon Shift: ~1:00 PM &ndash; 8:30 PM</li><li>Closing shift 1:30pm- 9:30pm</li><li>Combination of both schedules may apply</li></ul>Key Responsibilities<ul><li>Process reservations for:</li><li>Lodging</li><li>Rafting trips (half-day, full-day)</li><li>Shuttle services</li><li>Answer phones and respond to guest inquiries (phone, email, in-person)</li><li>Deliver exceptional guest service with professionalism and efficiency</li><li>Manage check-ins, check-outs, and front desk flow</li><li>Assist guests with trip planning and logistics</li><li>Handle retail sales and daily cash drawer procedures</li><li>Process payments and maintain accurate booking records</li><li>Maintain a clean, organized, and well-stocked front desk</li><li>Support office and management team with administrative tasks</li><li>Review reservations for accuracy and ensure operational readiness</li></ul>Qualifications<ul><li>Minimum 2 years of sales experience</li><li>At least 1 year of hospitality or lodging experience</li><li>Prior supervisory or leadership experience preferred</li><li>Strong organizational skills and attention to detail</li><li>Excellent verbal and written communication skills</li><li>Ability to multitask in a fast-paced environment</li><li>Strong computer literacy with the ability to quickly learn reservation systems and manage multiple programs simultaneously</li><li>Fast and accurate typing skills (ability to efficiently enter reservations while speaking with guests)</li><li>Strong computer skills (Google Docs, Excel, Word)</li><li>Ability to work independently and as part of a team</li><li>Professional appearance and demeanor</li><li>Ability to stand for extended periods and lift up to 25 lbs</li><li>Valid driver&rsquo;s license</li></ul>Bonus: Experience with reservation systems or outdoor recreation operationsWhat We&rsquo;re Looking For<ul><li>Positive, solutions-oriented mindset</li><li>Strong sense of accountability</li><li>High attention to detail (this is critical in this role)</li><li>Confidence in handling guest situations and problem-solving</li><li>Ability to stay calm under pressure during peak season</li><li>Ability to navigate multiple systems while on the phone without losing accuracy or efficiency</li><li>Comfort with high-volume data entry and real-time reservation building</li></ul>Why Join Morrisons?<ul><li>Work in one of the most beautiful locations in Oregon</li><li>Be part of a team delivering once-in-a-lifetime experiences</li><li>Gain experience in hospitality, tourism, and outdoor recreation</li><li>Fast-paced, engaging work environment</li><li>Opportunity to build strong sales and operational skills</li></ul>Apply TodayIf you&rsquo;re passionate about hospitality, thrive in a dynamic environment, and want to be part of something special&mdash;we&rsquo;d love to hear from you.Apply now and become part of the Morrisons legacy on the Rogue River.Job Types: Full-time, Part-timePay: $17.00 - $18.00 per hourAbility to Commute:<ul><li>Merlin, OR 97532 (Required)</li></ul>Work Location: In person

Front Desk Associate

Cherokee Nation Businesses

<div>As a Front Desk Agent, you are the first point of contact for our hotel guests and a key part of their stay. You will be responsible for a wide range of duties, from handling reservations and check-in/check-out processes to answering guest inquiries and providing information about our resort and local attractions. This role requires a professional and friendly demeanor, strong communication skills, and the ability to work efficiently to ensure a smooth and pleasant experience for every guest.</div>
 <div><ul><li>Provide prompt, accurate, and efficient check-in, check-out, and reservation services to all guests and callers.
</li><li>Record reservations received verbally or in writing and enter them into the hotel computer system. Quote room rates and availability, and process or cancel reservations following established procedures.
</li><li>Answer all Front Desk telephone calls promptly, routing calls and providing assistance or information as needed. Communicate and coordinate closely with other departments, including Housekeeping, Group Sales, and VIP Services, to ensure guest needs are met.
</li><li>Process accurate cash and credit card transactions.
</li><li>Inform guests about all required information and answer questions regarding the resort and local area attractions. Promote the hotel/casino and all its services and facilities.</li></ul></div>
 <div><ul><li>High School Diploma or General Education Degree (GED) and at least 1 month of guest service experience.
</li><li>Strong written, communication, and computer skills.
</li><li>Working knowledge of Microsoft Office products.
</li><li>Ability to handle cash and credit card transactions accurately.
</li><li>A professional, friendly, and helpful demeanor.
</li><li>Requires lifting objects up to 50 lbs and standing for long periods.
</li><li>Flexibility to work varied shifts, including weekends and holidays, in a setting that may include exposure to second-hand smoke and crowd noise.</li></ul></div>
 <div><div>For more than two decades, Cherokee Casino has been Oklahoma&rsquo;s premier destination for gaming, live entertainment and extraordinary experiences. The brand currently owns and operates nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality.
</div><div>Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive perks and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home. 
 
<div><div>Here's what awaits you:
</div></div><div><ul><li><div>Health &amp; Wellness: Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).
</div></li><li><div>Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
</div></li><li><div>Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
</div></li><li><div>And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts .</div></li></ul></div></div></div>
 <div><div>Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment
</div><div><div>Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel &amp; Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.
</div><div>Step into a world of possibilities:
</div><div><ul><li><div>Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .
</div></li><li><div>Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
</div></li><li><div>Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
</div></li><li><div>Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.
</div></li></ul></div><div>More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special. 
 
Company:Cherokee Nation Entertainment</div></div></div>

Front Desk Agent

Travel Planning Careers

<div>
 Position Overview
 
 
 We are seeking reliable and customer-focused individuals to join our team in a fully remote role supporting hotel bookings and reservation services. In this position, you will assist clients with selecting accommodations, coordinating reservations, and ensuring all travel details are accurate and complete.
 
 
 This is an entry-level opportunity within the travel and hospitality space. No prior experience is required. Training and guidance are provided.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist clients with identifying and booking hotel accommodations based on their needs and preferences
 </li>
 <li>
 Provide support throughout the reservation process, including confirmations and updates
 </li>
 <li>
 Respond to customer inquiries regarding availability, pricing, and property details
 </li>
 <li>
 Verify booking information such as travel dates, guest details, and room selections
 </li>
 <li>
 Maintain accurate and organized records of client interactions and reservations
 </li>
 <li>
 Offer follow-up support prior to check-in and after stay when needed
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong communication skills with a customer service mindset
 </li>
 <li>
 Detail-oriented and able to stay organized across multiple tasks
 </li>
 <li>
 Comfortable using online systems and digital tools
 </li>
 <li>
 Ability to work independently in a remote environment
 </li>
 <li>
 Previous customer service or hospitality experience is helpful but not required
 
 
 
 
 
 </li>
 </ul>
 What We Offer
 
 
 
 <ul>
 <li>
 Guided onboarding and structured training
 </li>
 <li>
 Access to hotel booking platforms and travel resources
 </li>
 <li>
 Ongoing support and skill development
 </li>
 <li>
 Flexible fully remote work environment
 </li>
 <li>
 Supportive and team-oriented culture
 
 
 
 
 
 </li>
 </ul>
 Ideal Candidate
 
 
 This role is well suited for individuals interested in hospitality, remote customer service, or travel-related work, especially those looking to build experience in reservations and booking support.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Customer Service – Booking Hotels | Entry Level

Marriott International

<div>Additional Information 
Job Number26070686 
Job CategorySales &amp; Marketing 
LocationAl Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). 
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Executive-Sales

ElectroZone

We are seeking a reliable and clear-speaking Order Booking Agent to join our on-site team in Sialkot. In this role, you will be the primary point of contact for our customers over the phone. Your main responsibilities will include handling customer inquiries, accurately quoting product rates, and successfully booking orders in our database. The ideal candidate should have excellent telephone etiquette and a basic understanding of computer operations.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally and efficiently.</li><li>Answer customer queries regarding product availability, specifications, and pricing.</li><li>Provide accurate rate quotes to customers based on the company's official price lists.</li><li>Take, verify, and log customer orders accurately into the system to avoid processing errors.</li><li>Maintain clean and organized daily records of calls, inquiries, and orders using MS Office.</li><li>Follow up with customers when necessary regarding order status or changes.</li></ul>Requirements &amp; Qualifications<ul><li>Education: Minimum Intermediate qualification.</li><li>Technical Skills: Basic hands-on knowledge of MS Office (especially MS Excel and MS Word) for data entry.</li><li>Excellent verbal communication and listening skills.</li><li>Patient, polite, and professional phone mannerisms.</li><li>Strong attention to detail to ensure error-free order booking and rate quoting.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Must be able to commute daily to our on-site office in Sialkot.</li></ul>What We Offer<ul><li>A stable basic salary of Rs. 32,000 to 40,000 per month.</li><li>Full-time, secure on-site employment.</li><li>Professional and structured indoor office environment.</li><li>Necessary training on our product catalog and internal ordering procedures.</li></ul>Pay: Rs32,000.00 - Rs40,000.00 per monthLocation:<ul><li>Sialkot (Required)</li></ul>Work Location: In person

Calling Agent / Order Booking Executive

Search 678+ Reservation agent jobs near you this June. New roles added regularly across leading industries. Apply today.