reservation agent

Hollywood Casino

<div>WE&rsquo;RE CHANGING ENTERTAINMENT. COME JOIN US.:<div></div><div> 
We&rsquo;re always looking for talent that believes in having fun. At PENN Entertainment, you&rsquo;ll get to be a part of an exciting industry, where the days and nights are fast paced. You&rsquo;ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You&rsquo;ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.</div><div></div><div> 
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits&mdash;such as day-one medical coverage, 401(k) matching, and annual performance bonus&mdash;may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.</div><div></div><div> 
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.</div> 
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WE LOVE OUR WORK.: The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a timely manner. Essential Functions - Answer all in-coming reservation calls with efficiency and professionalism. - Take reservations and accurately inputting into the computer system. - Answer inquiries of room rates, outlets, room locations/directions, &amp; promotions. - May input data into our CMP System. - interact with staff from Rooms Division/Front Office on bookings. - Handle all guest special requests in a professional manner. - Activate manual system in the event of system downtime. - Maintain accurate records and reports. - Address all guest service needs and resolve any service-related problems or issues. - Comply with all health and safety standards. - Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis. - Ensure that Superior Guest Service levels are met according to Standard Operating Procedures. - Attend meetings as scheduled. - Other job-related duties as assigned. BRING US YOUR BEST.: Must have excellent communication and organization skills and speak in a pleasant telephone voice/skill; Must be able to communicate in the English language (read, write, &amp; speak); Must be self-reliant and posses a sense of urgency; Ability to perform basic math. Ability to interpret and apply guidelines and procedures; Ability to maintain confidentiality of sensitive information; Must be a teamplayer and flexible in work schedule; Ability to understand &amp; comply with all departmental and Company rules, regulations, policies and procedures. Possess a working knowledge of MS Office; Ability to operate a telephone, copier, fax machine, 10-key adding machine. integrated phone system knowledge or prior experience with the public preferred. STAY IN THE GAME. FOLLOW US.:
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We&rsquo;ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino&reg;.</div><div></div><div> 
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability &mdash; for our community, our team members, our vendors, and our planet.</div><div></div><div> 
We're changing entertainment. Follow us.</div><div></div><div> 
Equal Opportunity Employer</div> 
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STARTING SALARY: 16.58</div>

RESERVATION AGENT

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 
 Reservation Agent
 
 
 
 to join Jumeirah Gulf of Bahrain.
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
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 Have full and up to date knowledge of the hotel products and services.
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 Ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller&rsquo;s needs using a client orientated approach.
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 Check arrival reports: 48 hours prior to arrival and 5 days prior to arrival.
 </li>
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 Handle all reservations through different channels (via email/ fax/telephone/ website) efficiently. Prepare Pro Forma invoices as requested by accounts.
 </li>
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 Actively participate in maximising revenue through up-selling.
 </li>
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 Follow up on non-guaranteed and waitlisted bookings.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous Experience in form of cross trainings or internships in reservations, revenue or sales department
 </li>
 <li>
 Good knowledge of Opera PMS
 </li>
 <li>
 Intermediate computer skills (Microsoft Office)
 </li>
 <li>
 Handle shift responsibilities in the absences of the reservation&rsquo;s coordinator, Assist newly joined colleagues on the job duties of a Room Reservations Sales Agent
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 <li>
 A minimum of 1 year work experience for a luxury hotel.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
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 Opportunities for internal mobility within our global network
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 Colleague discounts on food, beverage, and hotel stays worldwide
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 Health care and insurance benefits
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 Locally competitive tax-free salary and incentive structure
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Job
 
 
 
 Reservations &amp; Telephones
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 May 14, 2026, 6:30:25 PM
</div>

Reservation agent - Jumeirah Gulf of Bahrain

Foods gate trading Company

The Role:&middot; As Restaurant Reservation Call Center Agent You must be passionate about your work, able to work in a professional setting with high standards and enjoy hospitality above all. We are looking for people with positive attitudes. Career advancement is available for the right candidates.Key Responsibilities and AccountabilityMaintain attendance monthly training program to ensure no drop-in standards is tolerated.Keep all required notes as per policy and procedures guided by the Reception Manager onGuests visiting the Restaurant.previous experience within a similarly high end, high volume hospitality environment in SaudiAn excellent command of Arabic and English, both spoken and writtenA friendly and professional telephone manner are essential.Knowledge of the Reservation System is preferred; however, training will be provided to the successful candidate.This role demands outstanding customer service skills, balanced with an informal approach and welcoming personality. As the first point of contact for the restaurant, the successful candidate must have a vibrant and engaging personality.Ability to work 6 days a week.Job Type: Full-timePay: ﷼4,000.00 - ﷼5,000.00 per monthApplication Question(s):<ul><li>Are you Female Saudi National?</li><li>Can you join immediately?</li></ul>Experience:<ul><li>Call Center: 2 years (Required)</li><li>Reservation Agent: 2 years (Required)</li></ul>Work Location: In person

Restaurant Reservation Call Center Agent - Female Saudi national

Marriott International

<div>Additional Information 
Job Number26092644 
Job CategoryReservations 
LocationKudai Road, Makkah, Saudi Arabia, Saudi Arabia, 21955 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Clerk-Reservations

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 We are seeking a detail-oriented and customer-focused Reservations Agent to join our dynamic team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, managing their booking experience with professionalism, efficiency, and genuine care. You will handle a high volume of reservation inquiries while maintaining accuracy and delivering exceptional service that exceeds expectations. This position offers an exciting opportunity to work in a fast-paced environment where your organizational skills and collaborative spirit will directly impact guest satisfaction and organizational success.
 
 
 <ul>
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 Process, modify, and cancel reservations with accuracy and efficiency while maintaining detailed records in our reservation system
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 Respond promptly to guest inquiries via phone, email, and other communication channels with empathy and professionalism
 </li>
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 Provide comprehensive information about accommodations, amenities, rates, and special offers to potential guests
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 Collaborate seamlessly with front desk, sales, marketing, and other departmental teams to ensure smooth reservation workflows and consistent guest experiences
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 Analyze booking patterns and guest preferences to support revenue optimization initiatives
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 Handle guest concerns and complaints with patience and decisiveness, working toward mutually beneficial resolutions
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 Maintain organized records and documentation to ensure data integrity and compliance with company policies
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 <li>
 Identify opportunities to upsell services and packages while remaining transparent about offerings
 </li>
 <li>
 Adapt quickly to changing priorities and manage multiple reservations simultaneously without compromising quality
 </li>
 <li>
 Contribute to a supportive team environment by sharing best practices and assisting colleagues when needed
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Skills &amp; Experience:
 
 
 <ul>
 <li>
 Previous experience in a reservations, customer service, or hospitality role (preferred but not required for motivated candidates)
 </li>
 <li>
 Strong listening and interpersonal skills with the ability to build rapport with diverse guests
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 <li>
 Excellent verbal communication skills in English; additional language proficiency is a valuable asset
 </li>
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 Proficiency with computer systems and reservation management software
 </li>
 <li>
 Exceptional attention to detail and accuracy in data entry and record-keeping
 </li>
 <li>
 Ability to multitask effectively and prioritize in a high-volume environment
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 <li>
 Strong problem-solving skills with a proactive approach to resolving issues
 </li>
 <li>
 Demonstrated ability to work collaboratively within a team structure
 </li>
 <li>
 Flexibility to adapt to changing circumstances and learn new processes quickly
 </li>
 <li>
 Goal-oriented mindset with a commitment to achieving performance targets
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Reservations Agent

DoubleTree by Hilton Port Saeed

Role DescriptionThis is a full-time, on-site Reservations Agent role based in Dubai. The Reservations Agent will handle incoming calls and online inquiries, provide accurate information about availability, rates, and services, and create or modify reservations in the system. Responsibilities include confirming bookings, processing changes or cancellations, coordinating with reception and other departments, and maintaining up-to-date records. The role involves managing guest queries, resolving issues in a professional manner, following established procedures, and ensuring that each interaction reflects high standards of customer service.<ul><li>Qualifications</li><li>Strong customer service skills, with experience handling guest inquiries and resolving concerns professionally and courteously.</li><li>Proficiency in phone etiquette and communication, including clear spoken English and active listening skills.</li><li>Hands-on experience with reservations processes, booking systems, and basic administrative tasks related to guest bookings.</li><li>Familiarity with receptionist duties, such as managing front desk communications, coordinating with other departments, and maintaining organized records.</li><li>Ability to work on-site in Dubai, with flexibility to work shifts, weekends, and holidays as needed.</li><li>Basic computer literacy and comfort using reservation or property management software; prior hospitality experience is an advantage.</li><li>Attention to detail, strong time management, and the ability to handle multiple requests accurately in a fast-paced environment.</li></ul>Work Location: In person

Dopamine Travel

About Dopamine Travel &amp; TourismAt Dopamine Travel &amp; Tourism, we are committed to delivering exceptional and personalized travel experiences. As a leading travel agency, we specialize in creating tailor-made itineraries and seamless travel solutions that help our clients explore the world with confidence. Our mission is to provide outstanding service through professionalism, innovation, and attention to detail.Position OverviewWe are looking for a dedicated, detail-oriented, and customer-focused Ticketing Agent to join our growing team. In this role, you will be responsible for handling flight reservations, ticket issuance, fare quotations, and travel-related inquiries while ensuring a smooth and hassle-free experience for our clients. The ideal candidate has strong knowledge of airline ticketing procedures, excellent communication skills, and the ability to thrive in a fast-paced environment.Key Responsibilities<ul><li>Process flight reservations, ticket issuance, reissuances, cancellations, refunds, and exchanges for both domestic and international travel.</li><li>Provide accurate fare quotations and recommend the most suitable flight options based on clients' travel needs and budgets.</li><li>Ensure all bookings comply with airline policies, fare rules, and company procedures.</li><li>Assist clients via phone, email, chat, and in person with booking requests, itinerary changes, and travel-related inquiries.</li><li>Process payments and issue e-tickets accurately and promptly.</li><li>Stay updated on airline schedules, promotions, fare changes, and travel regulations.</li><li>Coordinate with airlines, suppliers, and internal departments to resolve ticketing issues efficiently.</li><li>Maintain accurate booking records and ensure all travel documentation is complete.</li><li>Deliver exceptional customer service to build long-term client relationships and ensure customer satisfaction.</li><li>Support the team in achieving operational efficiency and service excellence.</li></ul>Qualifications<ul><li>Minimum of 1 year of experience as a Ticketing Agent or in a travel agency.</li><li>Experience using Amadeus, Sabre, Galileo, or other Global Distribution Systems (GDS) is preferred.</li><li>Strong knowledge of airline ticketing procedures, fare rules, and reservation systems.</li><li>Familiarity with international travel regulations, visa requirements, and travel documentation is an advantage.</li><li>Excellent communication, customer service, and interpersonal skills.</li><li>Strong attention to detail with the ability to manage multiple bookings accurately.</li><li>Excellent problem-solving, organizational, and time-management skills.</li><li>Ability to work efficiently in a fast-paced, target-driven environment.</li><li>Proficiency in Microsoft Office applications.</li></ul>Work Location: In person

Travel Ticketing Agent

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RESERVATION AGENT

Reservation agent - Jumeirah Gulf of Bahrain

Restaurant Reservation Call Center Agent - Female Saudi national

Clerk-Reservations

Reservations Agent

Reservations Agent

Travel Ticketing Agent