reservation agent

Mövenpick Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills &amp; knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.
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 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reservation Management: Handle guest reservations through various channels, including phone, email, and online platforms, ensuring accuracy and adherence to policies.
  </li>
  <li>
   Communication Hub: Serve as a central point of contact for guest inquiries, providing information on room availability, rates, and hotel services. Respond promptly to emails and other communication channels.
  </li>
  <li>
   Booking Process: Facilitate the booking process by entering reservation details accurately into the Property Management System (PMS). Update room availability, rates, and payment information.
  </li>
  <li>
   Guest Assistance: Assist guests with inquiries, special requests, and provide information on hotel amenities. Ensure a personalized and memorable experience for each guest.
  </li>
  <li>
   Collaboration with Departments: Work closely with various departments, including Sales, Front Desk, and Housekeeping, to coordinate guest requests, room assignments, and other requirements.
  </li>
  <li>
   Communication Enhancement: Enhance communication strategies to streamline the reservation process and improve guest satisfaction. Provide clear and concise information to guests and internal teams.
  </li>
  <li>
   Up-selling and Promotion: Identify opportunities for up-selling room categories, packages, and promotions to maximize revenue and enhance the guest experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Tamayyaz Program is for Saudi Nationals Only.
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 <br/>
 Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.
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 Basic English skills are a must.
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 Strong passion for the Hospitality Field.
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 Excellent interpersonal and communication skills.
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 Is a team player that contributes to and proactively assists co-workers.
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 Ability to work a flexible roster depending on departmental needs.
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 Ability to focus attention on guest needs, always remaining calm and courteous.
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 <br/>
 Additional Information
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 Related Hospitality Experience is an asset
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 Prior experience working with Opera or a related system
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 Strong interpersonal and problem-solving abilities
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 <br/>
 Fluency in English, additional languages are a plus
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 <br/>
 *Remote Location*
</div>


Tamayyaz -Reservation Agent - Saudi Only

Delaware North

<p></p><div><div><h2 class="jobSectionHeader"><b>The opportunity</b></h2><p>
Delaware North is hiring full-time Reservation Agents to join our Reservation Center team. As a Reservation Sales Agent, you will handle a high volume of inbound calls from future guests who want to make reservations at hotels and resorts across the country. If you want to delight our future guests by providing an exceptional reservations experience, apply today.</p><p></p><p><br>
This is a full-time remote position. However, some in-person training will be required at our headquarters in Buffalo, New York.</p></div><div><h2 class="jobSectionHeader"><b>
Pay</b></h2>
$16.50 - $16.50 / hour<p>
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.</p></div><p></p><div><h2 class="jobSectionHeader"><b>
What we offer</b></h2><div>
We care about our team member&rsquo;s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:</div><ul><li>
Weekly pay</li><li>
Training and development opportunities</li><li>
Employee discounts</li><li>
Flexible work schedules</li></ul><div>
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.</div></div><p></p><div><h2 class="jobSectionHeader"><b>
What will you do?</b></h2><ul><li>
Answer inbound calls and provide top-notch customer service</li><li>
Use all available resources to answer questions</li><li>
Create reservations and recognize opportunities to offer packages and additional services</li><li>
Communicate with the hotel and resort's front desk staff</li><li>
Collaborate with managers to assist customers and reach sales goals</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
More about you</b></h2><ul><li>
Strong phone, listening, verbal, and interpersonal communication skills</li><li>
Customer-focused with a love for helping others</li><li>
Maintain a positive and professional attitude toward customers at all times</li><li>
Comfortable using computers with strong typing skills and the ability to multitask</li><li>
Able to use call center software and tools</li><li>
No experience or diploma required</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
Physical requirements</b></h2><ul><li>
Ability to sit for extended periods of time</li></ul></div><p></p><div><h2 class="jobSectionHeader"><b>
Shift details</b></h2><p>
Evenings<br>
Holidays<br>
Weekends<br>
8hr shift</p></div><div><h2 class="jobSectionHeader"><b><br>
Who we are</b></h2></div><div><p>
Our business is all about people, and that includes you. At Delaware North, you&rsquo;re not just part of a team &mdash; you&rsquo;re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.</p><p>
Who says you can&rsquo;t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you&rsquo;re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we&rsquo;re invested in helping you achieve your career goals.</p>
<p>Together, we&rsquo;re shaping the future of hospitality &mdash; come grow with us!</p></div><div><p>
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.<br>
</p></div><br>
$16.50 - $16.50 / hour</div>

Reservation Sales Agent, Buffalo Reservation Center, Remote

Fairmont Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 <br/>
 <br/>
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
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 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are seeking a detail-oriented and customer-focused Reservations Agent to join our dynamic team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, managing their booking experience with professionalism, efficiency, and genuine care. You will handle a high volume of reservation inquiries while maintaining accuracy and delivering exceptional service that exceeds expectations. This position offers an exciting opportunity to work in a fast-paced environment where your organizational skills and collaborative spirit will directly impact guest satisfaction and organizational success.
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 <ul>
  <li>
   Process, modify, and cancel reservations with accuracy and efficiency while maintaining detailed records in our reservation system
  </li>
  <li>
   Respond promptly to guest inquiries via phone, email, and other communication channels with empathy and professionalism
  </li>
  <li>
   Provide comprehensive information about accommodations, amenities, rates, and special offers to potential guests
  </li>
  <li>
   Collaborate seamlessly with front desk, sales, marketing, and other departmental teams to ensure smooth reservation workflows and consistent guest experiences
  </li>
  <li>
   Analyze booking patterns and guest preferences to support revenue optimization initiatives
  </li>
  <li>
   Handle guest concerns and complaints with patience and decisiveness, working toward mutually beneficial resolutions
  </li>
  <li>
   Maintain organized records and documentation to ensure data integrity and compliance with company policies
  </li>
  <li>
   Identify opportunities to upsell services and packages while remaining transparent about offerings
  </li>
  <li>
   Adapt quickly to changing priorities and manage multiple reservations simultaneously without compromising quality
  </li>
  <li>
   Contribute to a supportive team environment by sharing best practices and assisting colleagues when needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Required Skills &amp; Experience:
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 <br/>
 <ul>
  <li>
   Previous experience in a reservations, customer service, or hospitality role (preferred but not required for motivated candidates)
  </li>
  <li>
   Strong listening and interpersonal skills with the ability to build rapport with diverse guests
  </li>
  <li>
   Excellent verbal communication skills in English; additional language proficiency is a valuable asset
  </li>
  <li>
   Proficiency with computer systems and reservation management software
  </li>
  <li>
   Exceptional attention to detail and accuracy in data entry and record-keeping
  </li>
  <li>
   Ability to multitask effectively and prioritize in a high-volume environment
  </li>
  <li>
   Strong problem-solving skills with a proactive approach to resolving issues
  </li>
  <li>
   Demonstrated ability to work collaboratively within a team structure
  </li>
  <li>
   Flexibility to adapt to changing circumstances and learn new processes quickly
  </li>
  <li>
   Goal-oriented mindset with a commitment to achieving performance targets
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <strong>
  Our Commitment To Diversity &amp; Inclusion
  <br/>
  <br/>
 </strong>
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>


Reservations Agent

Hilton Grand Vacations

<div><div><div><div><div><p>We are seeking team members passionate about building lasting vacation memories for guests visiting our resort properties!
</p><p>This is an outstanding opportunity if you enjoy helping guests make memories of a lifetime by enjoying vacations. We have a fun, encouraging culture with top-notch training and benefits. An added bonus would be you working at one of Florida's most beautiful resorts.
</p><p><b>Extraordinary People, Exceptional Benefits:</b></p><ul><li>
Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision</li><li>
Recognition Programs and Rewards</li><li>
Travel Discounts Program</li><li>
Outstanding Paid Vacation Program and Paid Sick Days</li><li>
Employee Assistance Program that supports your physical and mental wellbeing</li><li>
401(k) program with company match</li><li>
Tuition reimbursement programs</li><li>
Employee Stock purchase program</li><li>
Numerous learning and advancement opportunities</li><li>
And more!</li></ul><p><b><br>
What will I be doing?</b></p><p>
As a Front Desk Clerk Agent, you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards:</p><ul><li>
Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests</li><li>
Inputs information into the computerized reservation system to update and maintain records</li><li>
Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required</li><li>
Generates invoices and collects monies due through the rental program and merchandise sales. Maintains safety deposit boxes.</li><li>
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel</li><li>
Prepares and consistently restocks the front desk with supplies, including preparing arrival packets</li><li>
Type correspondence and reports for management as needed</li></ul><p>
</p><p>HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's &quot;America's Greatest Workplaces for Parents &amp; Families.&quot; Over the past 30 years, the highest honor we&rsquo;ve received is the continued loyalty of our Owners, Members and Guests. We&rsquo;ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.</p><ul><li>Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement.</li></ul>
**Quarterly bonuses are not guaranteed
</div></div></div><div><b>What are we looking for?</b></div><div><div><div><p>
To fulfill this role successfully, you possess the following minimum qualifications and experience:</p><ul><li>
High School Graduate or equivalent experience</li><li>
Proficient in English speaking to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments</li><li>
Ability to adjust to schedule changes and cover shifts on short notice to meet business demands</li><li>
Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands</li><li>
Prior cash handling and data entry experience required</li></ul><div>
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
</div><div><br>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
</div><div><br>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
</div></div></div></div></div><div><p><b>What will I be doing?</b></p><p>
As a Front Desk Clerk Agent, you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards:</p><ul><li>
Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests</li><li>
Inputs information into the computerized reservation system to update and maintain records</li><li>
Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required</li><li>
Generates invoices and collects monies due through the rental program and merchandise sales. Maintains safety deposit boxes.</li><li>
Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel</li><li>
Prepares and consistently restocks the front desk with supplies, including preparing arrival packets</li><li>
Type correspondence and reports for management as needed</li></ul></div><div><div>
<b>What are we looking for?</b></div><div><div><div><p>
To fulfill this role successfully, you possess the following minimum qualifications and experience:</p><ul><li>
High School Graduate or equivalent experience</li><li>
Proficient in English speaking to communicate both verbally and in writing with guests, owners, and co-workers, and fully comprehend job assignments</li><li>
Ability to adjust to schedule changes and cover shifts on short notice to meet business demands</li><li>
Ability to multi-task responsibilities and prioritize duties to meet deadlines and demands</li><li>
Prior cash handling and data entry experience required</li></ul></div></div></div></div></div>

Front Desk Clerk

Aisle & Abroad

<div>
 <strong>
  Job Title: Hotel Reservation Specialist
  <br/>
 </strong>
 <strong>
  Location:
 </strong>
 United States (Remote)
 <br/>
 <br/>
 <strong>
  About the Role:
  <br/>
 </strong>
 We are seeking detail-oriented, customer-focused individuals to assist clients with hotel reservations and vacation planning. This fully remote opportunity is ideal for professionals looking for flexibility while working in the travel industry. No prior travel experience is required &mdash; comprehensive training is provided.
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 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist clients with researching and booking hotel accommodations
  </li>
  <li>
   Provide accurate information on pricing, amenities, and availability
  </li>
  <li>
   Communicate professionally via phone, email, and digital platforms
  </li>
  <li>
   Maintain organized client and booking records
  </li>
  <li>
   Participate in virtual training and team collaboration
   <br/>
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  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong communication and customer service skills
  </li>
  <li>
   Comfortable working independently in a remote environment
  </li>
  <li>
   Reliable internet connection and basic computer skills
  </li>
  <li>
   Interest in travel, hospitality, or customer support
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  </li>
 </ul>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   100% remote work with flexible scheduling
  </li>
  <li>
   Training, mentorship, and ongoing support
  </li>
  <li>
   Travel discounts and industry perks
  </li>
  <li>
   Performance-based income opportunities
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   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Hotel Reservation Specialist | Remote

Virikson Travel

<p><b>Job description:</b></p><p>We are a leading travel agency dedicated to providing exceptional travel experiences to our clients. We are currently seeking a highly skilled and experienced <b>Umrah</b> <b>Travel Agent</b> with expertise in Sabre, Galileo, and Worldspan reservation systems. The ideal candidate will have a strong background in the travel industry, excellent English communication skills, and the ability to work flexible hours, including afternoon and night shifts.<br/><b>Key Responsibilities:</b></p><ul><li>Utilize Sabre, Galileo, and Worldspan reservation systems to efficiently book flights, hotels, car rentals, and other travel services for clients.</li><li>Prepare detailed and customized itineraries based on client preferences and needs.</li><li>Offer expert advice to clients on various travel options, itineraries, accommodations, and visa/passport requirements to meet their specific desires.</li><li>Use CRM (Customer Relationship Management) tools to maintain client profiles and preferences for personalized service.</li><li>Handle booking changes, cancellations, and refunds with accuracy and efficiency, ensuring a high level of customer satisfaction.</li><li>Manage budgets effectively to meet profit or sales targets.</li><li>Analyze travel options and apply competitive pricing strategies to find cost-effective solutions while maximizing company profits.</li><li>Offer holiday packages and influence clients to choose suitable options.</li><li>Provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting travelers before, during, and after their trips.</li><li>Skillfully handle customer queries and complaints to ensure a positive customer experience.</li><li>Maintain meticulous records of all bookings, payments, and communication with clients to ensure proper documentation and compliance.</li><li>Prepare and distribute tour itineraries to clients.</li><li>Stay up-to-date with industry trends, airline policies, and travel regulations to provide clients with the most current information.</li><li>Continuously update knowledge about visa and passport requirements.</li></ul><p><b>Benefits:</b></p><ul><li>Company-sponsored Umrah &amp; International tours</li><li>100k Basic Salary plus commission in pounds</li></ul><p><b>INTERESTED CANDIDATES CAN APPLY ON 03360005200</b></p><p>Job Type: Full-time</p><p>Pay: Rs90,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Umrah Sales Consultant

Orascom Hotels Management

<div>
 <p>
  Role Purpose:
 </p>
 <p>
  Responsible for handling individual booking inquiries, providing exceptional customer service to convert inquiries into confirmed reservations.
 </p>
 <p>
  Person Specification:
 </p>
 <p>
  &bull; Strong interpersonal skills
 </p>
 <p>
  &bull; Attention to detail
 </p>
 <p>
  &bull; Familiarity with hotel reservation software.
 </p>
 <p>
  Key Performance Indicators:
 </p>
 <p>
  &bull; Call handling time
 </p>
 <p>
  &bull; Booking accuracy
 </p>
 <p>
  &bull; Upselling success
 </p>
 <p>
  &bull; Customer satisfaction ratings
 </p>
 <p>
  &bull; Adherence to response time standards.
 </p>
 <p>
  Operational Focus Points:
 </p>
 <p>
  &bull; Prompt inquiry responses
 </p>
 <p>
  &bull; Accurate data entry
 </p>
 <p>
  &bull; Upselling room features
 </p>
 <p>
  &bull; Maintaining updated knowledge of hotel offerings
 </p>
 <p>
  &bull; Effective communication with other departments.
 </p>
 <p>
 </p>
</div>


Search 2119+ Reservation agent jobs near you this April. New roles added regularly across leading industries. Apply today.

2119 reservation agent jobs Near Me

Tamayyaz -Reservation Agent - Saudi Only

Reservation Sales Agent, Buffalo Reservation Center, Remote

Reservations Agent

Front Desk Clerk

Hotel Reservation Specialist | Remote

Umrah Sales Consultant

Reservations Agent