reservation coordinator

Hyatt Vacation Ownership

<div><h3 class="jobSectionHeader"><b>Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.</b></h3><p></p><h3 class="jobSectionHeader"><b>
Reservation Coordinator/Marketing Administrator</b></h3><h3 class="jobSectionHeader"><b>
POSITION SUMMARY</b></h3><h3 class="jobSectionHeader"><b>
 Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.</b></h3><h3 class="jobSectionHeader"><b>
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</b></h3><h3 class="jobSectionHeader"><b>
CRITICAL TASKS</b></h3><h3 class="jobSectionHeader"><b>
Safety and Security</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.</b></h3></li></ul><h3 class="jobSectionHeader"><b>
 Policies and Procedures</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Maintain confidentiality of proprietary materials and information.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Protect the privacy and security of guests and coworkers.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Follow company and department policies and procedures.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Perform other reasonable job duties as requested by Supervisors.</b></h3></li></ul><h3 class="jobSectionHeader"><b>
Guest Relations</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Address guests' service needs in a professional, positive, and timely manner.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Thank guests with genuine appreciation and provide a fond farewell.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Assist other employees to ensure proper coverage and prompt guest service.</b></h3></li></ul><h3 class="jobSectionHeader"><b>
Communication</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Speak to guests and co-workers using clear, appropriate and professional language.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Talk with and listen to other employees to effectively exchange information.</b></h3></li></ul><h3 class="jobSectionHeader"><b>
 Reservation Coordinator / Marketing Administrator Job Family: Administration</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Validating the day-to-day new leads &amp; updates in both Goldmine &amp; OTM</b></h3></li><li><h3 class="jobSectionHeader"><b>
Reservation management, maintaining a good relationship with the hotel&rsquo;s reservation teams
</b></h3></li><li><h3 class="jobSectionHeader"><b>Proccing all reservations requests (HPs, Package activations, bounce backs, welcome to and owners and TNB premiums) with the local and regional hotel</b></h3></li><li><h3 class="jobSectionHeader"><b>
Proccing all credit card payments in OTM (Packages, Welcome to &amp; Encores)</b></h3></li><li><h3 class="jobSectionHeader"><b>
Maintaining credit card reports and validating with CyberSource
</b></h3></li><li><h3 class="jobSectionHeader"><b>Maintaining and ensuring the credit card filing system with finance to be compliance with MVW internal policies
</b></h3></li><li><h3 class="jobSectionHeader"><b>Managing the MID Inventory allocated for the site in OTM in parallel with the release back process
</b></h3></li><li><h3 class="jobSectionHeader"><b>Ensure that internal call center reports, Cognos &amp; other reports are undated and distributed in a timely manner</b></h3></li><li><h3 class="jobSectionHeader"><b>
Responsible for ensuring payroll, including bonus and/or commission payments are processed within the set deadlines.
</b></h3></li><li><h3 class="jobSectionHeader"><b>Ensure sales support functions, including customer correspondence, vouchers and preview reservations are managed smoothly and confirmed to clients in a timely manner.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Act as the &lsquo;Super User&rsquo; liaison for the EME Marketing teams in order to facilitate better control by communicating standard operating procedures (SOPs), helping clarify business processes, highlighting associate training requirements, coordinating change/enhancement requests and validating any system or process issues before they are escalated to the relevant support processes</b></h3></li><li><h3 class="jobSectionHeader"><b>
 Maintaining PII &amp; PCI policies / process in the marketing department &amp; Call center</b></h3></li><li><h3 class="jobSectionHeader"><b>
Supervising, training &amp; coaching the marketing admin team</b></h3></li><li><h3 class="jobSectionHeader"><b>
Responsible of training both sales &amp; marketing teams on Goldmine</b></h3></li><li><h3 class="jobSectionHeader"><b>
Maintain &amp; produce marketing admin process &amp; LSOP&rsquo;s</b></h3></li><li><h3 class="jobSectionHeader"><b>
Managing In-reach MARSHA reservations</b></h3></li><li><h3 class="jobSectionHeader"><b>
Produce Ad-hock reports to assist the senior management team
</b></h3></li><li><h3 class="jobSectionHeader"><b>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</b></h3></li></ul><ul><li><h3 class="jobSectionHeader"><b>
Working with Others</b></h3></li><li><h3 class="jobSectionHeader"><b>
Support all co-workers and treat them with dignity and respect.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</b></h3></li><li><h3 class="jobSectionHeader"><b>
 Physical Tasks</b></h3></li><li><h3 class="jobSectionHeader"><b>
Enter and locate work-related information using computers and/or point of sale systems.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Computers/Software</b></h3></li><li><h3 class="jobSectionHeader"><b>
Transmit information or documents using a computer.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Input Leads from all sources to Goldmine system.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Maintain and Update Goldmine data.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Replace the reservation administrator.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Replace to other MKT administrators.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Export data the TM&rsquo;s and SE&rsquo;s bookings from Goldmine to OTM.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Weekly and daily new leads reports.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Input ME Referrals to Goldmine system.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Update the daily Log In into Goldmine system.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Update weekly reports from OTM to Goldmine system.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Update successful tours to owners on Goldmine system.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Reallocate leads as the work instructions.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Assist the Marketing Executive with the implementation of marketing programs.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Production of statistical reports from computer system packages as needed and requested - weekly, period quarterly and year to date.</b></h3></li><li><h3 class="jobSectionHeader"><b>
To maintain filing system</b></h3></li><li><h3 class="jobSectionHeader"><b>
Co-ordinate appointments / lead generation</b></h3></li><li><h3 class="jobSectionHeader"><b>
To receive and respond to correspondence from Direct Mail programs</b></h3></li><li><h3 class="jobSectionHeader"><b>
To liaise with marketing companies to support local and regional marketing programs</b></h3></li><li><h3 class="jobSectionHeader"><b>
Operate Goldmine Database (lead referral)</b></h3></li><li><h3 class="jobSectionHeader"><b>
Assist in Linkage, Affinity programs</b></h3></li><li><h3 class="jobSectionHeader"><b>
Replace the reception supervisor and handle all related job tasks</b></h3></li></ul><h3 class="jobSectionHeader"><b>
 Office Equipment</b></h3><ul><li><h3 class="jobSectionHeader"><b>
Transmit information or documents using mail, or facsimile machine.</b></h3></li><li><h3 class="jobSectionHeader"><b>
Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals.</b></h3></li></ul><h3 class="jobSectionHeader"><b>
</b></h3><div><h3 class="jobSectionHeader"><b>
CRITICAL COMPETENCIES</b></h3></div><h3 class="jobSectionHeader"><b>
Reservation Coordinator / Marketing Administrator</b></h3><h3 class="jobSectionHeader"><b>
 Job Family: Administration</b></h3><h3 class="jobSectionHeader"><b>
 Analytical Skills</b></h3><h3 class="jobSectionHeader"><b>
 </b><b>Computer Skills</b></h3><h3 class="jobSectionHeader"><b>
 Learning</b></h3><h3 class="jobSectionHeader"><b>
 Decision-Making</b></h3><h3 class="jobSectionHeader"><b>
Interpersonal Skills</b></h3><h3 class="jobSectionHeader"><b>
Customer Service Orientation Interpersonal Skills</b></h3><h3 class="jobSectionHeader"><b>
Teamwork</b></h3><h3 class="jobSectionHeader"><b>
Diversity Relations</b></h3><h3 class="jobSectionHeader"><b>
Communications</b></h3><h3 class="jobSectionHeader"><b>
Listening</b></h3><h3 class="jobSectionHeader"><b>
English Language Proficiency Communication</b></h3><h3 class="jobSectionHeader"><b>
Telephone Etiquette Skills</b></h3><h3 class="jobSectionHeader"><b>
Applied Reading</b></h3><h3 class="jobSectionHeader"><b>
Writing</b></h3><h3 class="jobSectionHeader"><b>
Personal Attributes</b></h3><h3 class="jobSectionHeader"><b>
Dependability</b></h3><h3 class="jobSectionHeader"><b>
Integrity</b></h3><h3 class="jobSectionHeader"><b>
Stress Tolerance</b></h3><h3 class="jobSectionHeader"><b>
Positive Demeanor</b></h3><h3 class="jobSectionHeader"><b>
Presentation</b></h3><h3 class="jobSectionHeader"><b>
Adaptability/Flexibility</b></h3><h3 class="jobSectionHeader"><b>
Organization</b></h3><h3 class="jobSectionHeader"><b>
Detail Orientation</b></h3><h3 class="jobSectionHeader"><b>
 </b><b>Multi-Tasking</b></h3><h3 class="jobSectionHeader"><b>
Time Management</b></h3><h3 class="jobSectionHeader"><b>
Planning and Organizing</b></h3><h3 class="jobSectionHeader"><b>
General Administration</b></h3><h3 class="jobSectionHeader"><b>
Typing</b></h3><h3 class="jobSectionHeader"><b>
Computer Software Microsoft Office</b></h3><h3 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h3><h3 class="jobSectionHeader"><b>
Education</b></h3><h3 class="jobSectionHeader"><b>
High school diploma/G.E.D. equivalent</b></h3><h3 class="jobSectionHeader"><b>
Related Work Experience</b></h3><h3 class="jobSectionHeader"><b>
At least 2 years of related work experience</b></h3><h3 class="jobSectionHeader"><b>
Supervisory Experience</b></h3><h3 class="jobSectionHeader"><b>
No supervisory experience is required</b></h3><p></p><p>
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>

Reservation Coordinator/Marketing Administrator

Minor International

<div>
 <p><strong>KEY DUTIES AND RESPONSIBILITIES</strong></p>
 <ul>
 <li>Assist in the effective operation of the Reservations department, to meet the business goals of the hotel.</li>
 <li>Adhere to all Standard Operating Procedures.</li>
 <li>Take personal responsibility for driving upselling, achieving set revenue targets by months.</li>
 <li>Be fully aware at all times of the Selling Strategy, rates, packages, groups and booking status of the hotel.</li>
 <li>Process and respond within 24 hours to all reservation requests and inquiries according to company standards.</li>
 <li>Handle daily trace/follow up reports according to departmental requirements.</li>
 <li>Check expected arrivals 1, 3 and 7 days prior according to SOP and reconfirm bookings.</li>
 <li>Maintain effective office administrative procedures within the department that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors and other inaccuracies.</li>
 <li>Understand and apply hotel policies for no-shows, cancellation, credit and pre-payment policies.</li>
 <li>To be up-to-date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets &amp; promotion, spa and health club, and other services and facilities.</li>
 <li>Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction. Ensure all issues relating to guest satisfaction are raised, monitored, and followed up on a timely basis.</li>
 <li>Monitor daily arrivals by ensuring all guest requests are carried out, all realistic expectations are met, and reservations are honoured.</li>
 <li>Maintain a motivational working environment within the department, and with other colleagues in the hotel</li>
 <li>Understand how the Sales office, Group Sales Department and Front Desk relate to the Reservation Department.</li>
 <li>Be knowledgeable about local seasonality and events.</li>
 <li>Proactively promote other sister properties of Minor International.</li>
 <li>Liaise with the Accounting Department information on Reservation procedures, reports and operational problems and payments of commission.</li>
 <li>To provide assistance and friendly gesture to local representatives of tour operators and travel agencies.</li>
 <li>Taking, amending and cancel reservation details as applicable. Confirming the method of payment. Replying to every request for information within the timeline specified by the hotel</li>
 <li>To attend hotel events, daily shift briefings and training to improve professional skills</li>
 </ul>
</div>

Reservation Agent

ECOS Dubai Hotel at Al Furjan

<p>The Cluster Room Reservation Agent will be responsible for the reservations of both the Coral Dubai Deira Hotel and ECOS Dubai Hotel. Reporting directly to the Cluster Reservation Manager, the ideal candidate will handle various tasks related to reservation management, maximizing revenue, and providing excellent customer service.</p><p><b>Key Responsibilities:</b></p><ul><li>Understand and implement FRHI Pricing Strategies and Revenue Management principles.</li><li>Manage reservation tasks including room blocks, chasing rooming lists from the Sales team &amp; clients, inventory management for groups, and ensuring accurate billing instructions.</li><li>Apply a general understanding of Groups Management, including cut-off dates, booking policies, and procedures.</li><li>Maximize room revenue by converting telephone inquiries into confirmed sales.</li><li>Utilize effective upselling techniques to enhance guest experience and increase revenue.</li><li>Support the Cluster Reservation Manager by managing reservations in line with revenue management strategies.</li><li>Ensure all reservations meet property standards in terms of accuracy and guest satisfaction.</li><li>Familiarize and apply Revenue Management strategies, including sell levels and sell-directed rates according to hotel inventory.</li><li>Fully understand and effectively use the Opera PMS/S&amp;C system and be involved in property PMS conversions.</li><li>Stay updated with market segments, rate plans, and distribution channels to adapt sales techniques accordingly.</li><li>Assist the Cluster Reservation Manager with ad-hoc projects and tasks.</li><li>Follow departmental policies, procedures, and service standards at all times.</li></ul><p><b>Qualifications:</b></p><ul><li>Previous experience in Reservations or Royal Service is required.</li><li>Must have experience with Opera Cloud Property Management System.</li><li>Fluency in both verbal and written English is required.</li><li>Proficiency in Microsoft Windows applications.</li><li>Experience in luxury hotel sales with a varied market mix background.</li></ul><p><b>Working Hours:</b> Shift-based (not fixed timing)<br/><b>Weekly Off:</b> One day off per week, as per duty roster</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Your Current Salary ?</li><li>Notice Period ?</li><li>Why you want to change your job ?</li><li>Which operating System you are using ?</li><li>Do you know about Opera - Opera Cloud ?</li></ul>

Rooms Reservation Agent

Joy Suites Hospitality Pvt Ltd.

<p>Oversee the reservation system, ensuring all bookings are accurately recorded and managed, including cancellations and modifications.</p><p>&middot; Develop and implement strategies for maximizing occupancy and revenue, including setting pricing and promotional offers.</p><p>&middot; Train and supervise reservation staff, ensuring they provide excellent customer service and adhere to company policies.</p><p>&middot; Analyze reservation trends and report findings to senior management, making recommendations for future strategies for reservations / bookings.</p><p>&middot; Coordinate with other departments, such as housekeeping and front desk, to ensure guest requirements are communicated and met with utmost standards.</p><p>&middot; Handle escalated customer complaints related to reservations, resolving issues in a manner that maintains customer delight and loyalty.</p><p>&middot; Monitor competitor pricing and occupancy levels, adjusting strategies as necessary to remain competitive in the market.</p><p>&middot; Implement and maintain a system for managing no-shows and late cancellations, including enforcing penalties where applicable.</p><p>Job Types: Full-time, Permanent</p><p>Pay: &#8377;16,888.02 - &#8377;52,282.46 per month</p><p>Experience:</p><ul><li>total work: 4 years (Preferred)</li></ul><p>Work Location: In person</p>

Hotel/ Resort - Reservations Manager

Chedi Hospitality

<div>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 As a Reservations Agent, you will be responsible for delivering exceptional reservation services to all guests, ensuring a seamless booking process and maintaining high levels of guest satisfaction. As part of our team in The Chedi Muscat, you'll work in an ONSITE environment, providing support to both guests and colleagues through outstanding communication and organizational skills.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle reservation calls, emails, and other requests with accuracy and professionalism.
  </li>
  <li>
   Input, access, and maintain guest reservation information in the system effectively.
  </li>
  <li>
   Provide detailed information about accommodations, promotions, and hotel services to prospective guests.
  </li>
  <li>
   Follow established reservation procedures, payment policies, and no-show or cancellation guidelines.
  </li>
  <li>
   Maintain up-to-date knowledge of room rates, current availability, and upcoming promotions.
  </li>
  <li>
   Work closely with Front Office, Sales, and other departments to support guest needs.
  </li>
  <li>
   Manage guest queries and resolve any issues in a timely, courteous manner.
  </li>
  <li>
   Maintain accurate filing systems electronically and on paper as required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Must Have Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school graduate or equivalent.
  </li>
  <li>
   Previous hotel-related experience desired.
  </li>
  <li>
   Excellent written and oral communication skills required.
  </li>
  <li>
   Positive interpersonal skills required.
  </li>
  <li>
   Must be fluent in verbal and written English.
  </li>
  <li>
   Excellent computer and typing skills are required. Excel and Word proficiency desired.
  </li>
  <li>
   Excellent listening and comprehension skills required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice To Have Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Good communication and negotiation skills.
  </li>
  <li>
   Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required.
  </li>
  <li>
   Strong organisational skills required to maintain electronic and paper filing systems.
  </li>
  <li>
   Maintain a high level of knowledge pertaining to policy and procedure and communicate knowledge effectively to all personnel when applicable.
  </li>
  <li>
   Demonstrates clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, technicians, management, and team members as well as producing reports.
  </li>
  <li>
   Excellent PC skills (including MS Office).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks And Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunity to work with a renowned luxury hotel brand.
  </li>
  <li>
   Supportive and collaborative team environment.
  </li>
  <li>
   Learning and career development opportunities.
  </li>
  <li>
   Competitive salary and benefits package.
  </li>
  <li>
   Employee discounts on hotel offerings and services.
  </li>
 </ul>
</div>


Reservations Agent

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25169899<br>
<b>Job Category</b>Reservations<br>
<b>Location</b>Marriott Hotel Al Forsan Abu Dhabi, Al Forsan International Sports Resort, Abu Dhabi, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p><p><br>
</p><p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Reservations Sales Agent - Marriott Al Forsan

Search 3043+ Reservation coordinator jobs near you this November. New roles added regularly across leading industries. Apply today.

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Reservations Sales Agent - Marriott Al Forsan