reservation manager

Vigilance Eye

About the RoleWe are looking for a highly organized and detail-oriented Reservation &amp; Online Portals Management Manager to oversee our online B2B channels, reservation systems, and revenue optimization across multiple platforms. The ideal candidate will ensure all online listings, rates, and inventory are accurate and up to date, driving revenue growth and maintaining strong relationships with our B2B partners.Key Responsibilities<ul><li>Manage all online travel agency (OTA) and B2B portals, including rate updates, content management, and promotions.</li><li>Monitor and analyze online sales performance, occupancy, and revenue reports.</li><li>Oversee reservation operations &mdash; from inquiry to confirmation &mdash; ensuring smooth coordination between sales and operations teams.</li><li>Develop and implement strategies to increase online visibility and conversion.</li><li>Maintain relationships with OTA account managers and B2B partners to maximize exposure and sales opportunities.</li><li>Handle overbooking prevention, rate parity, and inventory control.</li><li>Identify new online business opportunities and partnerships.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Hospitality, Business, or a related field.</li><li>3+ years of experience in hotel reservations, OTA management, or online revenue management.</li><li>Strong understanding of B2B travel platforms and distribution systems (such as Expedia Partner Central, Booking.com Extranet, Channel Managers, etc.).</li><li>Analytical mindset with experience using revenue or booking analytics tools.</li><li>Excellent communication and coordination skills.</li><li>Proficiency in MS Excel and online booking systems.</li></ul>What We Offer<ul><li>Competitive salary + performance-based incentives.</li><li>Opportunity to shape and optimize our online business strategy.</li><li>Dynamic and growth-focused work environment.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthExperience:<ul><li>reservation manager: 4 years (Preferred)</li></ul>Language:<ul><li>english (Preferred)</li></ul>Work Location: In person

Hotel Reservation Manager

JOB HUB GLOBAL

Job Title:-Revenue &amp; Reservation ManagerJob SummaryOur client a leading organization with a strong reputation for delivering high-quality services and innovative solutions across the region. They are dedicated to maintaining excellence in hospitality operations and are currently seeking a skilled Revenue &amp; Reservation Manager to join their team in Qatar.Location: Qatar Salary: QAR 8,000 per month (Accommodation and transportation provided by the company) Working Days: 6 days per week Other Benefits: As per Qatar Labor LawRole overview:-We are seeking an experienced Revenue &amp; Reservation Manager to join a leading hospitality group in Qatar. The ideal candidate will be responsible for implementing revenue management strategies and processes to optimize hotel performance and maximize revenue growth.Key Responsibilities<ul><li>Implement revenue management operations, procedures, and best practices.</li><li>Identify and capitalize on new revenue opportunities.</li><li>Oversee hotel revenue management and distribution strategy.</li><li>Conduct daily pick-up analysis, forecast updates, and competitive benchmark studies.</li><li>Develop and execute effective pricing and yield strategies.</li><li>Manage all third-party distribution channels.</li><li>Monitor and analyze hotel performance, providing strategic recommendations.</li><li>Supervise and audit the reservations department to ensure efficiency and accuracy.</li><li>Maintain up-to-date website booking processes and reservation systems.</li><li>Collaborate with the Sales and Front Office teams to ensure seamless operations.</li><li>Prepare and manage annual revenue budgets.</li><li>Train and guide reservations staff on company policies and systems.</li></ul>Required Skills<ul><li>Strong business development and commercial acumen.</li><li>Excellent analytical and numerical ability.</li><li>Proficient in Opera and Excel.</li><li>Exceptional interpersonal and leadership skills.</li><li>Ability to work independently under pressure.</li><li>Strong problem-solving and decision-making skills.</li><li>Fluent in English; additional languages are an advantage.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Hotel Management, Tourism, or related field.</li><li>2&ndash;4 years of hands-on Marriott Hotel experience in Revenue and Reservation Management.</li><li>Deep understanding of hotel revenue systems, reporting, and data analytics.</li></ul>Please note that applicants should answer the pre-screening questions to be considered for this positionTHOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our business.Job Types: Full-time, PermanentPay: QAR8,000.00 per monthApplication Question(s):<ul><li>Do you have previous experience working with Marriott Hotels in a Revenue or Reservation Management role?</li><li>How many years of experience do you have in Revenue and Reservation Management within the hospitality industry?</li><li>Are you proficient in using Opera PMS or other hotel reservation/revenue management systems?</li><li>Are you in agreement with the salary package mentioned in the job posting?</li></ul>

Revenue & Reservation Manager – Qatar

Location: On-site &ndash; 18C, C Block, PIA Housing Society, Johar Town, Lahore Job Type: Full-Time Salary: PKR 50,000 &ndash; 60,000/month (based on experience)About the RoleMarifah Inn, part of the Vairt Hospitality Group, manages a growing portfolio of U.S.-based hotels offering premium guest experiences through international hospitality standards.We are hiring an experienced Reservation Manager to manage daily reservations, OTA listings, and revenue operations for our U.S. hotel properties from our Lahore office. The ideal candidate must have hands-on experience with Booking.com, Expedia, Agoda, Visual Matrix PMS, and other major OTA platforms.This role demands accuracy, coordination, and the ability to handle large booking volumes across multiple properties efficiently.Key Responsibilities<ul><li>Manage daily reservations and room allocations for multiple Marifah Inn hotel locations in the U.S.</li><li>Update room availability, pricing, and promotions on Booking.com, Expedia, Agoda, and other OTA platforms.</li><li>Operate and maintain Visual Matrix PMS for all property-related data and reporting.</li><li>Coordinate directly with the U.S. operations and front-desk teams to confirm guest bookings and resolve conflicts.</li><li>Ensure synchronization between PMS, OTAs, and channel management systems.</li><li>Handle reservation inquiries, cancellations, and guest modification requests professionally.</li><li>Monitor guest reviews and maintain strong brand ratings across OTAs.</li><li>Generate daily occupancy reports, booking summaries, and revenue tracking reports.</li><li>Optimize listings and pricing strategies for maximum revenue and occupancy.</li></ul>Requirements<ul><li>Minimum 2&ndash;4 years of experience in hotel reservation management or revenue coordination.</li><li>Proficient in Booking.com, Agoda, Expedia, and Visual Matrix PMS.</li><li>Understanding of channel managers, rate parity, and yield management.</li><li>Strong communication and written English skills.</li><li>Excellent organizational and multitasking ability.</li><li>Experience managing U.S. or international hotel properties is preferred.</li><li>Must be detail-oriented, responsible, and team-driven.</li></ul>What We Offer<ul><li>Fixed monthly salary: PKR 50,000 &ndash; 60,000, depending on experience.</li><li>Opportunity to work with a U.S.-based hotel brand and international operations team.</li><li>Exposure to global hospitality technology and OTA systems.</li><li>Long-term growth within the Marifah Inn Hospitality Division.</li><li>Supportive and professional work environment.</li></ul>About Marifah InnMarifah Inn is a U.S.-based hospitality brand under the Vairt Group, managing hotels across multiple U.S. states. The brand emphasizes comfort, quality, and faith-inspired hospitality with a commitment to excellence in guest experience, operational transparency, and international service standards.How to ApplyShortlisted candidates will be contacted for an interview at: 18C, C Block, PIA Housing Society, Johar Town, LahoreJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Reservation Manager,Marifah Inn Hotels

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
Managing staff and ensuring smooth day to day activities for reservation department</li><li>
Ensuring that quality of reservation is maintained in terms of guest details, rates, payment methods etc.</li><li>
Planning and using efficient organizational skills to run the daily operation.</li><li>
Supervising on-the-job and weekly training held by team leader for all staff.</li><li>
To keep reservations staff informed on all changes or developments within the hotel and the company.</li><li>
To spot-Check reservations made the previous day and Check all VIP arrivals</li><li>
Training, developing, and motivating staff to increase productivity.</li><li>
To keep department informed of all changes in the customer profile, rates, strategies, promotions and specials.</li><li>
Maximizing employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.</li><li>
Having a full working knowledge and ability to supervise, train, correct and demonstrate all duties and tasks, in assigned place of work, accordingly to the standards as set.</li><li>
Assisting to Reservations Manager/ Director of Revenue, for preparing necessary reports, documents, duty roster and for other tasks might be required by management.</li><li>
Understands and utilizes a consistent approach to selling in order to support the sales team.</li><li>
Ensures a sales attitude is adopted</li><li>
Ensures and maintains the security of information relating to customers and personnel in the hotel.</li><li>
Complies with all company policies and procedures relating to guest services and all systems.</li><li>
Computer literate with excellent written and oral proficiency</li><li>
Sound knowledge of English language</li><li>
Tactful and patient.</li><li>
Able to communicate clearly and willing to help others</li><li>
Flexible and diplomatic when dealing with demanding and unreasonable guests</li><li>
Carry out any other reasonable task (which may not be stated here) as requested.</li><li>
Assist in Task Force Teams for new openings.</li></ul> 
Qualifications 
Minimum one year experience with the same position in a 5 star hotel and University degree.</div>

Assistant Reservation Manager (Saudi National Only)

Dusit Doha Hotel | Dusit

Job Description Support Reservation Manager and Revenue Manager for setting up and achieving set revenue targets. Understand the roles of Sales, GSOs and Front Office in relation to the role of reservations. To continuously review technical problems, work &amp; operational procedures to maintain guest and employee satisfaction. To assist Reservation Manager to management of daily, weekly and monthly reports and projects as defined and requested by the DOSM. Submit requested reports and information in a timely manner. Proactively promote other sister properties of the Dusit Hotels and Resorts. Motivates the reservation team by creating and maintaining a good working environment within the department, and also maintains a positive working relationship with other departments in the hotel. To develop an effective process in sequence of action in call handling, customer enquiries, product descriptions and closing the sale. Develop short, medium and long term reservation strategies to support the overall hotel business needs. Maintains high level of effective communications with guests and colleagues. Exercises and ensures proper selling and up-selling techniques to help in generating maximum revenue for the hotel. Participates in community projects or activities in order to promote the hotel s image and cooperates to improve community relationship. Maintain a very good reputation for the hotel and assist to increase the overall profitability of the hotel.

Assistant Manager Reservations

Fragrancebh

handles customer inquiries, books flights, hotels, and other travel arrangements, and provides information to ensure a smooth travel experience. Key responsibilities include managing reservations via phone, email, and online platforms; processing bookings, modifications, and cancellations; and using a reservation system to maintain accurate records. The role also involves upselling services, resolving customer issues, and staying informed about travel trends and promotions. Key responsibilities<ul><li>Customer service: Answer phones and emails, assist with travel inquiries, and provide information on services, availability, and pricing.</li><li>Booking and management: Process new bookings, modifications, and cancellations for flights, hotels, car rentals, and other travel services.</li><li>Record keeping: Accurately record customer information and maintain up-to-date records in the reservation system.</li><li>Sales and promotions: Advise customers on promotions and upgrades, and cross-sell additional services.</li><li>Problem-solving: Resolve customer issues and complaints promptly.</li><li>Administrative tasks: Coordinate with other departments, process payments and refunds, and generate reservation reports.</li><li>Knowledge maintenance: Stay informed on current travel trends, pricing, and special offers.</li></ul>Essential skills<ul><li>Strong verbal and written communication skills.</li><li>Excellent customer service and telephone manner.</li><li>Proficiency with computer applications and reservation systems.</li><li>Attention to detail and accuracy.</li><li>Ability to work efficiently under pressure and multi-task.</li><li>Sales and upselling skills.</li><li>An understanding of the travel industry is often preferred.</li></ul>Job Type: Full-timePay: BD250.000 - BD350.000 per month

Reservation Officers

MTS Globe

<div>
 
 MTS Globe Egypt
 
 
 
 MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northen Africa, the Black Sea, the Arabian Gulf and Mexico&acute;s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5,3 million customers with 27 million overnights per year in over 10.000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner. They enjoy a superior degree of satisfaction because of reliable and high service levels, as well as customized solutions, advanced technological integrations, individual attention to each customer, best quality-price ratios due to large purchasing volumes and synergies based on a strong international network. 900 employees from 25 nationalities, a strong team of local shareholder partners, combined with central experts for operational, commercial and technological support to ensure a superior value for all MTS Globe clients. The MTS Globe vision is to continue expanding the network and create new business models in a continuously changing distribution environment. An expansion based on satisfied clients, true partnerships with customers as well as hotel suppliers, and visionary IT solutions.
 
 
 
 Job Description
 
 
 
 
 Department:
 
 Reservations
 
 
 
 Location:
 
 Hurghada
 
 
 
 Reports To:
 
 Reservations Manager
 
 
 
 Job Purpose:
 
 
 
 To supervise the day-to-day operations of the reservations team, ensuring timely and accurate processing of bookings, coordination with suppliers and internal departments, and maintaining high service standards. The role also involves supporting the company's brand image and communication through basic PR activities.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Reservation Management:
 </li>
 <ul>
 <li>
 Oversee the handling of hotel reservations.
 </li>
 <li>
 Ensure booking accuracy and timely confirmations.
 </li>
 <li>
 Resolve complex booking issues and complaints.
 </li>
 </ul>
 <li>
 Supplier &amp; Client Coordination:
 </li>
 <ul>
 <li>
 Communicate effectively with suppliers to confirm services and resolve issues.
 </li>
 <li>
 Coordinate with sales and operations teams to fulfill special client requests.
 </li>
 </ul>
 <li>
 System &amp; Process Management:
 </li>
 <ul>
 <li>
 Utilize internal reservation systems and tools
 </li>
 <li>
 Propose and implement process improvements to enhance efficiency.
 </li>
 </ul>
 <li>
 Public Relations (PR):
 </li>
 <ul>
 <li>
 Represent the company professionally when interacting with partners, clients, and suppliers.
 </li>
 <li>
 Assist with drafting service-related client communications or public statements when required.
 </li>
 <li>
 Support the marketing and PR team with relevant updates or operational input for campaigns or press releases.
 </li>
 </ul>
 <li>
 Reporting &amp; Administration:
 </li>
 <ul>
 <li>
 Prepare daily/weekly reports on booking status, revenue, and team productivity.
 </li>
 <li>
 Maintain updated records and documentation for auditing and internal use.
 
 </li>
 </ul>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience in the tourism/hospitality industry, preferably in a DMC or tour operator.
 </li>
 <li>
 Minimum 2&ndash;3 years in a reservations.
 </li>
 <li>
 Proficient in reservation systems.
 </li>
 <li>
 Strong communication and interpersonal skills in English.
 </li>
 <li>
 Basic understanding of public relations practices and ability to support communication initiatives.
 </li>
 <li>
 Detail-oriented with excellent organizational and problem-solving skills.
 </li>
 <li>
 Strong sense of professionalism and ability to represent the company in public or external settings.
 </li>
 <li>
 Ability to work under pressure and handle multiple priorities.
 </li>
 </ul>
</div>

Reservation Supervisor

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