reservation sales agent

Westminster Properties

<p>Job Seekers: <b>for immediate joining only</b> (no notice period), please apply only if you meet the following requirements:</p><p><b>RESERVATION AGENT</b>: <b>5* Hotel Back ground </b>(or Holiday Homes) with solid experience in <b>PROPERTY MANAGEMENT SYSTEM </b>(like Opera, RMS) as reservation executive (back office)</p><p><b>URGENT</b></p><ul><li><b>5* Hotel UAE Experience</b> in <b>Property Management System</b> regarding reservations booking, check-in, check-out, cancellations, invoicing, receipts, blocking the units, unit availability in PMS, month-end closing, recording expenses,</li><li>Create direct reservations in the property management software as per apartment availability by coordinating with sales and guest service staff</li><li>Block the rooms in reservation management system</li><li>Prepare the confirmation letter</li><li>Create the Check-in in the reservation software.</li><li>Prepare the receipt from the reservation software.</li><li>Create the Check-out after verifying that all payments have been received and invoice has been generated</li><li>Quote room rates, determine promotions plans and coordinate with guest service executives and marketing team.</li><li>Quote for the refund in case of cancelled reservation.</li></ul><p><b>REQUIREMENTS</b></p><p><b>Minimum 2 years solid UAE Experience in 5* Hotel </b>(or Holiday Homes) <b>as reservation agent with extensive experience in PROPERTY MANAGEMENT SYSTEM (Opera, RMS)</b></p><ul><li><b>Immediate joiners and visa takers (only visit or cancelled Visa)</b></li><li>Attractive and can speak English, Arabic.</li><li>A highly responsible and Confident individual and attention to details is a must. Should be flexible with timings</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,500.00 per month</p>

Reservation Agent (Hotel / Holiday Homes Background)

BARCELO HOTEL GROUP TÜRKİYE

<div><h2 class="jobSectionHeader"><b>İş Tanımı</b></h2><p>
Avrupa Yakası Taksim B&ouml;lgesi'nde bulunan, Uluslararası Otelcilik Zincirine bağlı Barcelo İstanbul Hotel'imize <b>&quot;Reservation Agent&rsquo;&rsquo;</b> olarak g&ouml;revlendirmek &uuml;zere &ccedil;alışma arkadaşı aramaktayız.</p><h2 class="jobSectionHeader"><b>
Aranan Nitelikler</b></h2><div>
<ul><li>Otelcilik sekt&ouml;r&uuml;nde tecr&uuml;beli,</li>
<li>Turizm otelcilik b&ouml;l&uuml;m&uuml; mezunu</li>
<li>Online satış kanallarına hakim,</li>
<li>İyi derecede yazılı ve s&ouml;zl&uuml; İngilizce dil bilgisine sahip,</li>
<li>Opera programına hakim,</li>
<li>Takım &ccedil;alışmasına yatkın,</li>
<li>D&uuml;zg&uuml;n diksiyona sahip,</li></ul></div></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>&Ouml;zet Bilgiler</b></h2><ul>
<div><p><b>Pozisyon</b></p>
<div>:</div>
<div>Reservation Clerk
</div></div><div><p><b>Sekt&ouml;r</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>Kategori</b></p>
<div>:</div>
<div>Turizm - Otelcilik
</div></div><div><p><b>&Ccedil;alışma Şekli</b></p>
<div>:</div>
<div>Tam zamanlı
</div></div><div><p><b>&Ccedil;alışma T&uuml;r&uuml;</b></p>
<div>:</div>
<div>İş Yerinde
</div></div><div><p><b>Pozisyon Seviyesi</b></p>
<div>:</div>
<div>Eleman
</div></div><div><p><b>&Ccedil;alışma Yeri</b></p>
<div>:</div>
<div>İstanbul Avrupa Yakası Beyoğlu
<p>Kocatepe, Barcel&oacute; Istanbul, Abd&uuml;lhak Hamit Caddesi, Beyoğlu/İstanbul</p>
<ul><div>Toplu Taşımaya Erişim</div></ul>
</div></div><div><p><b>Deneyim</b></p>
<div>:</div>
<div>2-25 yıl
</div></div><div><p><b>G&uuml;ncelleme Tarihi</b></p>
<div>:</div>
<div>23.02.2026
</div></div><div><p><b>Son Başvuru Tarihi</b></p>
<div>:</div>
<div>11.07.2026</div></div></ul></div>

Reservation Agent

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26019790<br>
<b>Job Category</b>Reservations<br>
<b>Location</b>Le Meridien Al Aqah Beach Resort, Dibba Road, Fujairah, United Arab Emirates, United Arab Emirates<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p><p><br>
</p><p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose,<b> belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Reservation Agent (Arabic Speaker)

<p><b>Full job description</b></p><p><i><b>URGENT HIRING &ndash; Start in March or Earlier</b></i></p><p><b>SALES RESERVATION AGENT</b> required for a leading Holiday Homes Company in Business Bay. <b>Full Time position</b>.</p><p>Are you a motivated individual ready to grow your career in Dubai&rsquo;s <b>Hospitality market</b>? Westminster Holidays is expanding and looking for who are serious about closing deals and building long-term success.</p><p><b>Job Description</b></p><ul><li>Attending calls for existing and new customers.</li><li>Listening to the customer's needs, ask relevant questions and engage the customers to generate repeat sales.</li><li>Negotiations with clients, quotas, to identify their budget and requirement.</li><li>Handling client from lead generation till check out.</li><li>Ensuring that the rental amount received before check out.</li><li>Maintain and update Customer Database.</li><li>Gathering and documenting customer information, payment methods, purchases, and reviews to products.</li><li>Keeping up to date on all inventory in hand. Meeting with operation manager for daily rates update.</li></ul><p><b>REQUIREMENTS</b></p><ul><li><b>IMMEDIATE JOINERS (Visit or Cancelled Visa) (No Notice Period)</b></li><li><b>No experience needed. Freshers can also apply</b></li><li><b>Bachelors Degree Is A Must</b></li><li><b>Arabic</b> speaking is must.</li><li>Attractive and can also speak <b>English</b> well.</li><li>A highly responsible and Confident individual and attention to details is a must.</li><li>Should be flexible with timings.</li><li>Job Type:- Full-time</li><li>Basic Salary + Commission</li></ul><p>If you&rsquo;re ready to work, grow fast, and earn more &mdash; apply today.</p><p>Job Type: Full-time</p><p>Pay:- From AED 30,000 to 50,000 per month</p><p>Job Types: Full-time, Permanent</p>

Sales Reservation Agent

The Meydan Hotel

<div></div><div><div>Reservation Agent<br>
(19400)</div><br>
<div></div>
<div>
Situated at the heart of Dubai&rsquo;s world-renowned Meydan Racecourse, The Meydan Hotel offers an elevated hospitality experience where contemporary luxury meets dynamic energy. Overlooking one of the world&rsquo;s most iconic horse racing destinations, our hotel offers exceptional culinary experiences, spacious rooms with panoramic views, and seamless service to create unforgettable moments for every guest. Whether welcoming leisure travellers, business delegates, or racing enthusiasts, we are driven by a passion to deliver personalised, heartfelt hospitality and to exceed expectations at every turn.</div><div></div><div><b><br>
Job Summary</b></div><br>
<div></div>
<div><i>
Professionally manages guest booking inquiries by providing accurate room information, confirming reservations, and ensuring all details are recorded with precision. This role supports optimal guest satisfaction through efficient communication and high-quality service.</i></div>
<div><b>
Key Responsibilities</b></div>
<ul>
<li>Maintain comprehensive knowledge of all hotel facilities, services, and operational standards.</li>
<li>Serve as a reliable and proactive source of information, assistance, and support for all guests.</li>
<li>Ensure consistent communication and provide timely feedback within the department to support smooth operations.</li>
<li>Anticipate and identify guest needs, delivering personalized service to exceed expectations.</li>
<li>Handle all incoming calls and guest inquiries in accordance with established reservation standards and procedures.</li>
<li>Adhere to recommended call flow standard and achieved target LQA score.
</li><li>Provide clear and accurate information regarding hotel facilities and services, including hours of operation, room availability, restricted dates, rates, room types, promotions, packages, entertainment options, restaurants, and special events.</li>
<li>Apply effective sales techniques during reservation interactions, including personalizing conversations, clarifying guest requirements, offering alternative dates, or recommending sister properties when the hotel is fully booked.</li>
<li>Determine guest reservation needs using open-ended questions to gather complete and accurate information.</li>
<li>Recognize and correctly code repeat and loyal guests in the reservation system.</li>
<li>Adhere to all departmental policies, service procedures, and quality standards.</li>
<li>Address and resolve guest concerns or complaints promptly to ensure guest satisfaction.</li>
<li>Verify reservation details with callers to ensure accuracy before finalizing bookings.</li>
<li>Document and accommodate special requests accurately and efficiently.</li>
<li>Recommend the most suitable room type based on guest requirements while maximizing revenue opportunities.</li>
<li>Clearly explain guarantee, payment, and cancellation policies to guests.</li>
<li>Describe room categories, features, and value-added benefits to assist guests in making informed decisions.</li>
<li>Ensure accurate and timely input of all reservation details into the property management system (OPERA).</li>
<li>Issue confirmation or cancellation number and communicate clearly to guests, offering emailed copies upon request.</li>
<li>Prepare and send reservation confirmation letters within 24 hours to maintain service standards and guest satisfaction.</li>
<li>Coordinate with relevant departments for visa application support when required.</li>
<li>Liaise with the Concierge team regarding airport transfer arrangements.</li>
<li>Coordinate with Restaurant Reservations to manage guest dining bookings.</li>
<li>Promote and upsell hotel outlets and facilities whenever appropriate.</li>
<li>Notify Housekeeping and Front Office teams of same-day reservations, room allocation changes, amendments, or cancellations.</li>
<li>Inform concerned departments of all VIP bookings to ensure proper preparation and service.</li>
<li>Report to duty punctually and in accordance with the departmental roster.</li>
<li>Perform any other duties as reasonably assigned by management.</li>
<li>Making room reservations and answering guest inquiries (individuals and groups) in an efficient manner in line with the Meydan standards and maximizing revenue by up-selling suites and facilities available at the hotel.</li>
<li>Staff discipline: assists in the implementation of the hotel&rsquo;s code of discipline.</li>
<li>Training and employee activities: attends scheduled training and participates in company-initiated employee activities</li>
<li>Lost and found: ensures that all staff are aware of lost and found procedures at all times.
</li><li>Emergency response: possesses full knowledge of emergency procedures, and ensures all staff is aware of emergency procedures at all times.</li>
<li>Guest relations: as assigned and at all opportunities, assists guests directly and indirectly in order to provide them a delightful staying experience in the hotel.</li>
<li>Equipment care: ensures proper care and maintenance of equipment in the area of assignment.</li>
<li>Grooming &amp; hygiene: adheres to specified hygiene and personal appearance standards of the hotel.</li>
<li>Environmental awareness: is fully aware of and complies with the hotel&rsquo;s environmental policy and established rules and guidelines.</li>
<li>Attendance: adheres to set procedures for attendance and timekeeping.</li>
<li>Performs such other functions as may be delegated by management from time to time.</li>
</ul>
<div><b>Skills, Experience &amp; Educational Requirements</b></div>
<ul>
<li>Diploma or degree in hospitality.
</li><li>Accessible to beginners, with on-the-job training</li>
<li>Knowledge of reservation and distribution tools</li>
<li>Knowledge of the hospitality sector</li>
<li>Preferably has 1 or 2-years&rsquo; experience in a customer service, Front Desk or Telephone operator position.</li>
<li>Opera v5/Opera Cloud Knowledge</li>
<li>Microsoft Office
</li><li>Microsoft Outlook</li>
<li>Excellent Communication Skills</li>
<li>An expert communicator
</li><li>Listen effectively
</li><li>Communicate clearly and in a friendly way
</li><li>To solve the issue</li>
<li>Organized and disciplined, dedicated and loyal (essential)</li>
<li>Friendly, pleasant and easy to be around (essential)</li>
<li>Work effectively under pressure to meet deadlines (essential)</li>
<li>Expertise in written and spoken English (essential)</li>
<li>High level of telephone skills (essential)</li>
<li>Willing to take personal responsibility for own performance</li></ul><br>
<div></div>
<div>
Our company is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, innovative, inclusive, and inspiring in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Suna Properties

<p>We are looking for an experienced <b>Reservation Manager</b> to handle all reservation operations for our Holiday Homes business. The ideal candidate must be highly responsive, organized, and fully knowledgeable in reservation systems and pricing strategies.</p><p><b>Key Responsibilities</b></p><ul><li>Manage all reservations through platforms including <b>Hostaway</b>, OTAs, social media, and company websites.</li><li>Respond to guest messages <b>immediately (within the same minute)</b> across all channels.</li><li>Ensure <b>100% availability</b> to manage bookings and guest inquiries.</li><li>Set up, update, and adjust pricing, availability, and promotions daily.</li><li>Maintain accurate listings, calendars, and booking information across all platforms.</li><li>Handle all social media messages, comments, and inquiries in a timely and professional manner.</li><li>Coordinate with housekeeping and operations teams for check-in/check-out schedules.</li><li>Resolve guest concerns and provide excellent customer service.</li><li>Prepare reservation reports and monitor performance.</li></ul><p><b>Requirements</b></p><ul><li>4&ndash;5 years of proven experience in <b>Reservation Management</b>, preferably in <b>Holiday Homes / Hospitality</b>.</li><li>Strong experience using Hostaway or similar channel manager systems.</li><li>Excellent communication skills with fast response ability.</li><li>Strong knowledge of OTA platforms and social media handling.</li><li>Ability to multitask, work under pressure, and manage urgent situations.</li><li>Experience in pricing, revenue management, and occupancy optimization.</li><li>Highly organized, responsible, and detail-oriented.</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary</li><li>Opportunity for career growth</li><li>Visa/ as per UAE labour law</li></ul><p>Job Types: Full-time, Permanent, Contract</p>

Reservation Officer – Holiday Homes

Pyramisa Hotel Apartment

<p>Handles all room reservations and any inquiries about rates/packages/promotions via phone, fax, and internet in a timely manner under the general supervision of the Front Office Manager. All work shall be done in accordance with the company and/or brand requirements and service principles.</p><ul><li>Handles incoming reservations received through the following channels and enters them into the computer:</li><li>The telephone</li><li>Telefax <b>E-mail/Internet</b></li><li>Processes and adds amendments and cancellations into the computer.</li><li>Knows the type of rooms available as well as their location and layout.</li><li>Knows the selling status, rates, and benefits of all packages plans.</li><li>Knows the credit policy of the hotel and how to code each reservation.</li><li>Creates and maintains reservation records by date of arrival and alphabetical listing.</li><li>Responds to enquiries and reservations through fax and e-mail as they come in.</li><li>Sell the best rated room to meet the guest's needs; maximize rate for all reservations.</li><li>Access all functions of computer system according to established procedures and standards.</li></ul><p>Job Type: Full-time</p><p>Pay: AED1,800.00 - AED2,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Experience:</p><ul><li>Reservation: 1 year (Preferred)</li><li>Prologic System: 1 year (Preferred)</li></ul>

Search 10000+ Reservation sales agent jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 reservation sales agent jobs NEAR_ME

Reservation Agent (Hotel / Holiday Homes Background)

Reservation Agent

Reservation Agent (Arabic Speaker)

Sales Reservation Agent

Reservation Agent

Reservation Officer – Holiday Homes

Reservation Agent