reservation specialist

Areej Hospitality Company

Job Summary:We are seeking a dedicated and knowledgeable Travel Reservation Agent to join our team. The ideal candidate will have experience in handling domestic and international ticketing inquiries, providing excellent customer service, and possessing proficiency in various Computer Reservation Systems (CRS). As a Travel Reservation Agent, you will play a pivotal role in assisting customers with their travel needs, ensuring their bookings are accurate, and providing valuable information regarding airline tickets and travel insurances.Roles and Responsibilities:&middot; Handle domestic and international ticketing inquiries and reservations.&middot; Provide assistance to customers via phone/email/walk-ins/corporates/in-house inquiries regarding airline tickets and travel insurances.&middot; Suggest seat assignments and answer inquiries about flight schedules and fares for one-way, return, and connecting flight journeys.&middot; Manage the front desk to attend to walk-in customers.&middot; Issue group tickets efficiently and accurately.&middot; Perform cancellations, refunds, and changes in reservations as required by the customer, adhering to company policies.&middot; Verify reservations by phone and ensure accuracy of fares.&middot; Inform customers about any flight reschedules, delays, reporting times, or other relevant updates.&middot; Promote and sell travel insurance products to customers.&middot; Educate customers about the refund policy of tickets, including no-show, canceled bookings, or fare differences.CRS Knowledge:ABACUS:Proficient in Abacus automated ticketing.Skilled in using masks for fare editing.Deep knowledge of re-issuing tickets.Competence in hotel booking within the Abacus system.GALILEO:Familiarity with Galileo's basic functionality and documentation.Ability to re-issue Galileo global fares and tickets.Knowledge of Galileo's features for efficient ticketing.AMADEUS:Proficiency in Amadeus reservation and automated ticketing.Deep knowledge of re-issuing tickets within the Amadeus system.Competence in utilizing Amadeus for various travel-related tasks.SABRE:Proficiency in Sabre reservation and automated ticketing.Knowledge of re-issuing tickets using the Sabre system.Competence in utilizing Sabre for reservations and ticketing processes.Qualifications:&middot; Previous experience as a Travel Reservation Agent or in a similar role is preferred.&middot; Excellent customer service skills and a strong commitment to customer satisfaction.&middot; Knowledge of domestic and international travel regulations and policies.&middot; Strong communication and interpersonal skills.&middot; Attention to detail and accuracy in ticketing and reservation processes.&middot; Ability to adapt to different CRS platforms and software.&middot; Problem-solving abilities to handle customer inquiries and issues effectively.&middot; High school diploma or equivalent; additional travel-related certifications are a plus.Job Type: PermanentPay: RO200.000 - RO350.000 per monthWork Location: In person

Air Ticketing Officer

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description<ul><li> 
Have a thorough knowledge of the entire hotel services and facilities</li><li>
Answer inquiries of room rates, outlets and room locations.</li><li>
To be totally familiar with all aspects of the reservation systems</li><li>
Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation</li><li>
Post advance deposits and keep accurate records of deposits.</li><li>
Process rooming lists and group blocks and indicate special requests and billing procedures</li><li>
File and process reservations correspondence, make certain all files are current and in order.</li><li>
Have knowledge of Front desk, Sales and Accounts departments and how they relate to the Reservations department.</li><li>
Abide by the hotels policies and procedures</li><li>
Be familiar with changes in the rates and group enquiries</li><li>
Complete daily shift task list and aid others</li><li>
To be aware of inventory management and keep a constant check on the room types available throughout the day</li><li>
To have an understanding of departmental goals and projections for average rate and occupancy</li><li>
Accommodate and document special requests in an accurate and efficient manner.</li><li>
Determine the most appropriate room type to meet guest requirements and maximize room rate.</li><li>
Explain guarantee and cancellation policies to callers.</li><li>
Describe room accommodations and benefit feature sale amenities to guests.</li><li>
Use sales techniques when assisting guests in making reservations, including personalizing calls, obtaining complete guest needs, suggesting alternate dates or directing guests to sister properties on sold out days.</li><li>
 Answer guest questions about property facilities/services (e.g., hours of operation, room availability, restricted dates, rates and room types, packages, promotions, entertainment, restaurants, special events).</li><li>
Assign confirmation/cancellation numbers and clearly relay this information to callers, giving them the option of emailing and/or faxing these numbers.</li><li>
Identify guest reservation needs by asking open-ended questions to obtain all necessary information</li><li>
Follow &quot;up selling&quot; techniques and sales strategies in order to maximize property revenue.</li><li>
Identify repeat guests using appropriate codes</li><li>
Any other duties as may reasonably be requested by the management team including assistance for large events or hotel functions.</li><li>
Carry out any other reasonable task (which may not be stated here) as requested.</li><li>
Assist in Task Force Teams for new openings.</li></ul></div>

Reservation Agent (Saudi National Only)

Aisles & Abroad Careers

<div>
 
 Position Overview
 
 
 We are currently seeking a dependable and detail-oriented
 
 Booking &amp; Reservations Coordinator
 
 to support scheduling and reservation coordination. This role focuses on assisting with booking requests, organizing details, and ensuring all arrangements are handled accurately and efficiently.
 
 
 This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a structured, client-focused environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist with coordinating bookings, reservations, and scheduling requests
 </li>
 <li>
 Gather and organize client information and preferences
 </li>
 <li>
 Review reservation details to ensure accuracy and completeness
 </li>
 <li>
 Communicate confirmations, updates, and follow-ups in a timely manner
 </li>
 <li>
 Maintain organized records of bookings and client interactions
 </li>
 <li>
 Support a smooth and efficient coordination process from start to finish
 
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong organizational and multitasking skills
 </li>
 <li>
 Clear and professional communication abilities
 </li>
 <li>
 Ability to work independently in a remote environment
 </li>
 <li>
 Detail-oriented with strong follow-through
 </li>
 <li>
 Comfortable using email, online systems, and scheduling tools
 
 
 
 
 </li>
 </ul>
 
 Preferred (Not Required)
 
 
 
 <ul>
 <li>
 Experience in customer service, administrative support, or coordination roles
 </li>
 <li>
 Interest in travel, hospitality, or event-related services
 
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Flexible remote work environment
 </li>
 <li>
 Structured onboarding and ongoing guidance
 </li>
 <li>
 Opportunities for growth based on performance
 </li>
 <li>
 Supportive and collaborative team setting
 
 
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace.
 
 
 
 Apply Today
 
 
 If you enjoy coordinating details, assisting with reservations, and working in a flexible remote environment, we encourage you to apply.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Booking & Reservations Coordinator (Remote) | Entry Level

Booking & Reservations Coordinator (Remote) | Training Provided

Careers In Travel | Destination Planners

<div>
 
 Job Title:
 
 Work From Home - Online Hotel Reservationist (Entry Level)
 
 
 
 Employment Type:
 
 Remote
 
 
 
 About Us
 
 
 
 We are a premier travel company focused on delivering tailored travel planning services, including hotel accommodations, all-inclusive vacations, romantic getaways, and luxury escapes. We are passionate about turning travel dreams into reality and building a team of dedicated professionals who share that same vision.
 
 
 
 Job Description
 
 
 
 We are seeking a dependable, entry-level
 
 Online Hotel Reservationist
 
 to assist in handling hotel bookings for our travel clients. This work-from-home position is ideal for someone looking to break into the travel industry, enjoys helping others, and is detail-oriented. You will be trained to manage hotel reservation requests, supplier platforms, and client preferences.
 
 
 
 Key Responsibilities
 
 
 
 Search and recommend hotel accommodations based on client preferences and travel dates
 
 
 Assist with quoting, reserving, and confirming hotel stays
 
 
 Coordinate with hotel partners to secure the best available options
 
 
 Track reservation details, deadlines, and changes
 
 
 Provide outstanding support and timely follow-up to clients
 
 
 Maintain accurate booking records and client preferences
 
 
 
 Qualifications
 
 
 
 High attention to detail and customer service mindset
 
 
 Comfortable working with email and online booking systems
 
 
 Good communication and organizational skills
 
 
 Ability to work independently and follow provided training
 
 
 
 No Prior Travel Or Hospitality Experience Required&mdash;training Included
 
 
 
 Enthusiasm for travel is a plus
 
 
 
 What We Offer
 
 
 
 100% remote, flexible work schedule
 
 
 Personalized onboarding and ongoing mentorship
 
 
 Entry-level position with income potential based on project and performance contributions
 
 
 Access to exclusive hotel rates and travel perks after training
 
 
 Opportunities for advancement into planning or client-facing travel roles
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Work From Home-Online- Hotel Reservationist/Entry Level

Hilton

<div>Reservations Agent
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
 
 
What will I be doing? 
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul>
<li>Convert, quickly, inquiries into contracted business</li>
<li>Respond, positively, to sales inquiries to develop future sales leads</li>
<li>Identify sales leads, as appropriate</li>
<li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li>
<li>Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for? 
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A passion for delivering great customer service</li>
<li>A highly professional telephone manner and excellent communication skills</li>
<li>Outstanding administration and organizational skills</li>
<li>Intermediate computer proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a Reservations environment</li>
<li>Tertiary qualifications, or other collegiate-level degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Agent

<div>
 
 Position Overview
 
 
 
 We are seeking organized and service-driven individuals to join our team as a Travel Reservations Assistant. This fully remote role supports clients with coordinating travel arrangements, confirming reservations, and ensuring accurate itinerary details.
 
 
 No prior travel industry experience is required. A structured training program and ongoing support are provided to help you succeed in this role.
 
 
 
 Key Responsibilities
 
 
 
 Assist with booking and confirming flights, hotels, cruises, and vacation packages
 
 
 Support clients by answering travel-related questions and providing reservation updates
 
 
 Review booking details for accuracy, including dates, traveler information, and payment timelines
 
 
 Maintain organized client records and documentation
 
 
 Communicate professionally via phone, email, and messaging platforms
 
 
 Provide follow-up assistance prior to departure and after travel completion
 
 
 
 Qualifications
 
 
 
 Strong attention to detail and organizational skills
 
 
 Clear and professional communication abilities
 
 
 Comfortable navigating online systems and reservation platforms
 
 
 Ability to manage tasks independently in a remote environment
 
 
 Customer service or administrative experience is helpful but not required
 
 
 
 What We Provide
 
 
 
 Comprehensive onboarding and step-by-step training
 
 
 Access to established booking systems and supplier tools
 
 
 Flexible remote work environment
 
 
 Supportive team structure and collaboration
 
 
 
 Ideal Candidate
 
 
 
 This role is ideal for individuals entering the travel industry, career changers seeking a remote opportunity, or professionals who enjoy structured work supporting client experiences.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Online | Travel Reservations Assistant – Training Provided

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