reservation specialist

Ibis Seef Manama

Reservation Agent: Join Our TeamWe are seeking a dedicated and customer-focused Reservation Agent to join our dynamic hospitality team. The successful candidate will play a key role in delivering exceptional guest service by handling reservations efficiently, responding to guest inquiries, and supporting the overall reservations operation.Key Responsibilities<ul><li>Manage daily reservation operations to ensure all inquiries and bookings are handled accurately and efficiently.</li><li>Respond promptly and professionally to guest inquiries via telephone, email, and other communication channels in accordance with hotel standards.</li><li>Process room reservations, modifications, cancellations, and special requests while ensuring data accuracy.</li><li>Monitor reservation activity and assist in maximizing productivity and service levels.</li><li>Prepare and maintain daily, weekly, and monthly reservation reports.</li><li>Coordinate with Front Office, Sales, and other departments to ensure a seamless guest experience.</li><li>Maintain accurate records and ensure all guest information is updated within the reservation system.</li><li>Assist guests with information regarding hotel facilities, services, promotions, and local attractions.</li></ul>Qualifications &amp; RequirementsExperience &amp; Skills<ul><li>Minimum 1&ndash;2 years of experience in reservations, front office, customer service, or a hospitality-related environment.</li><li>Proficiency in reservation management systems and hotel property management software.</li><li>Strong communication and interpersonal skills.</li><li>Excellent customer service orientation with strong problem-solving abilities.</li><li>High attention to detail and accuracy in data entry and record keeping.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Fluency in English (written and spoken) is required.</li></ul>Education<ul><li>High School Diploma or equivalent required.</li><li>Hospitality certification, diploma, or relevant training is an advantage.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Professional development and career growth opportunities.</li><li>A supportive and collaborative work environment.</li><li>The opportunity to be part of a leading hospitality team committed to delivering exceptional guest experiences.</li></ul>What is in it For youWork with a diverse group of heartist. Be a part of Accor's prestigious team. Start your career with us and advance further your opportunities. Employee benefit card offering discounted rates in Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the World!If you are passionate about hospitality, enjoy interacting with guests, and thrive in a service-oriented environment, we would love to hear from you.Pay: BD200.000 per monthApplication Question(s):<ul><li>What is your Current Salary ?</li><li>What is your Expected Salary ?</li><li>What is your notice period if you are hired ?</li><li>Why are you leaving your current position ?</li></ul>Work Location: In person

Reservation Agent

Travel Planning Careers

<div>
 
 
 Position Overview
 
 
 
 
 We are seeking a motivated and detail-oriented
 
 Travel Booking Specialist
 
 to assist with coordinating travel arrangements and managing reservation requests. This role focuses on helping clients organize their travel plans while ensuring accuracy, efficiency, and a positive overall experience.
 
 
 This is a remote position ideal for individuals who are organized, responsive, and enjoy working with clients in a fast-paced, service-focused environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist with booking and coordinating travel arrangements based on client preferences
 </li>
 <li>
 Review travel details including dates, accommodations, and activities for accuracy
 </li>
 <li>
 Communicate clearly with clients regarding options, confirmations, and updates
 </li>
 <li>
 Maintain organized records of bookings and client interactions
 </li>
 <li>
 Monitor timelines and ensure all reservations are completed properly
 </li>
 <li>
 Provide support throughout the planning and booking process
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong communication and customer service skills
 </li>
 <li>
 Excellent attention to detail and organizational ability
 </li>
 <li>
 Comfortable managing multiple requests and deadlines
 </li>
 <li>
 Ability to work independently in a remote setting
 </li>
 <li>
 Basic computer skills and ability to navigate online systems
 
 
 
 </li>
 </ul>
 
 Preferred Experience (Not Required)
 
 
 
 <ul>
 <li>
 Background in customer service, booking, scheduling, or coordination
 </li>
 <li>
 Interest in travel, hospitality, or event planning
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Flexible remote work environment
 </li>
 <li>
 Ongoing training and support
 </li>
 <li>
 Opportunities for advancement based on performance
 </li>
 <li>
 Structured systems and tools to support your success
 
 
 
 </li>
 </ul>
 
 
 Work Environment
 
 
 
 
 This is a fully remote role requiring a reliable internet connection, strong time management, and the ability to stay organized while working independently.
 
 
 
 
 Apply Today
 
 
 
 
 If you enjoy helping others plan and organize travel experiences while working in a flexible remote environment, we encourage you to apply.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Travel Booking Specialist (Remote)

<div>
 
 
 Position Overview
 
 
 
 
 We are currently seeking a dependable and detail-oriented
 
 Booking Coordinator
 
 to support scheduling and reservation coordination. This role focuses on assisting with booking requests, organizing details, and ensuring all arrangements are handled accurately and efficiently.
 
 
 This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a structured, client-focused environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist with coordinating bookings, reservations, and scheduling requests
 </li>
 <li>
 Gather and organize client information and preferences
 </li>
 <li>
 Review reservation details to ensure accuracy and completeness
 </li>
 <li>
 Communicate confirmations, updates, and follow-ups in a timely manner
 </li>
 <li>
 Maintain organized records of bookings and client interactions
 </li>
 <li>
 Support a smooth and efficient coordination process from start to finish
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong organizational and multitasking skills
 </li>
 <li>
 Clear and professional communication abilities
 </li>
 <li>
 Ability to work independently in a remote environment
 </li>
 <li>
 Detail-oriented with strong follow-through
 </li>
 <li>
 Comfortable using email, online systems, and scheduling tools
 
 
 
 </li>
 </ul>
 
 Preferred (Not Required)
 
 
 
 <ul>
 <li>
 Experience in customer service, administrative support, or coordination roles
 </li>
 <li>
 Interest in travel, hospitality, or event-related services
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Flexible remote work environment
 </li>
 <li>
 Structured onboarding and ongoing guidance
 </li>
 <li>
 Opportunities for growth based on performance
 </li>
 <li>
 Supportive and collaborative team setting
 
 
 
 </li>
 </ul>
 
 
 Work Environment
 
 
 
 
 This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace.
 
 
 
 
 Apply Today
 
 
 
 
 If you enjoy coordinating details, assisting with reservations, and working in a flexible remote environment, we encourage you to apply.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Remote | Booking Coordinator | Training Provided

<div>
 Position Overview
 
 
 We are seeking reliable and customer-focused individuals to join our team in a fully remote role supporting hotel bookings and reservation services. In this position, you will assist clients with selecting accommodations, coordinating reservations, and ensuring all travel details are accurate and complete.
 
 
 This is an entry-level opportunity within the travel and hospitality space. No prior experience is required. Training and guidance are provided.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist clients with identifying and booking hotel accommodations based on their needs and preferences
 </li>
 <li>
 Provide support throughout the reservation process, including confirmations and updates
 </li>
 <li>
 Respond to customer inquiries regarding availability, pricing, and property details
 </li>
 <li>
 Verify booking information such as travel dates, guest details, and room selections
 </li>
 <li>
 Maintain accurate and organized records of client interactions and reservations
 </li>
 <li>
 Offer follow-up support prior to check-in and after stay when needed
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong communication skills with a customer service mindset
 </li>
 <li>
 Detail-oriented and able to stay organized across multiple tasks
 </li>
 <li>
 Comfortable using online systems and digital tools
 </li>
 <li>
 Ability to work independently in a remote environment
 </li>
 <li>
 Previous customer service or hospitality experience is helpful but not required
 
 
 
 
 
 </li>
 </ul>
 What We Offer
 
 
 
 <ul>
 <li>
 Guided onboarding and structured training
 </li>
 <li>
 Access to hotel booking platforms and travel resources
 </li>
 <li>
 Ongoing support and skill development
 </li>
 <li>
 Flexible fully remote work environment
 </li>
 <li>
 Supportive and team-oriented culture
 
 
 
 
 
 </li>
 </ul>
 Ideal Candidate
 
 
 This role is well suited for individuals interested in hospitality, remote customer service, or travel-related work, especially those looking to build experience in reservations and booking support.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Customer Service – Booking Hotels | Entry Level

Marriott International

<div>Additional Information 
Job Number26071754 
Job CategorySales &amp; Marketing 
LocationArea 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
A miss&atilde;o do W Hotels &eacute; incentivar a curiosidade e expandir horizontes. Somos um lugar onde se pode experimentar a vida. Estamos aqui para abrir portas e mentes. Somos constantemente inspirados por novas caras e experi&ecirc;ncias. Um esp&iacute;rito apurado, disposto a ousar, est&aacute; no cerne da nossa marca e, atrav&eacute;s dele, tornamos-nos reconhecidos por reinventar as normas do luxo pelo mundo. Nossa cultura de atendimento &eacute; a de que tudo pode ser feito a qualquer momento, e assim transformamos em realidade as paix&otilde;es dos h&oacute;spedes. Se voc&ecirc; &eacute; original e inovador e sempre contempla o futuro, seja bem-vindo(a) ao W Hotels. Ao entrar para o W Hotels, voc&ecirc; se junta a um portf&oacute;lio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu prop&oacute;sito, fazer parte de uma incr&iacute;vel equipe global e se tornar a melhor vers&atilde;o de quem voc&ecirc; &eacute;.</div></div>

Executive-Event Sales

Bouzy

<div><h2 class="jobSectionHeader">Host, Bouzy</h2>
Location: Bouzy 
Job Type: Part-time 
Pay: $16-$20/hour
Bouzy is seeking a part-time Host who can manage the front door with warmth, accuracy, and strong floor awareness. This role is responsible for creating a polished first and last impression for guests while supporting reservation flow, phone communication, table readiness, seating accuracy, and overall front-of-house organization. A strong host helps pace the dining room, supports guest satisfaction, and keeps the front of house operating smoothly throughout the shift.
<h3 class="jobSectionHeader">Responsibilities</h3>
<ul><li>Greet guests promptly and warmly as they enter the restaurant</li>
<li>Create a strong first impression through professional, attentive service</li>
<li>Thank departing guests whenever possible</li>
<li>Check in with guests waiting to be seated and keep them informed</li>
<li>Answer phones professionally and manage reservation inquiries accurately</li>
<li>Maintain the reservation book and support smooth pacing of the dining room</li>
<li>Complete table checks and stay aware of which tables are occupied, available, or close to turning</li>
<li>Seat guests fairly while balancing server rotation, guest requests, and table availability</li>
<li>Maintain full knowledge of the floor plan, table numbers, and sections</li>
<li>Complete and communicate IOC counts as needed to support pacing</li>
<li>Maintain a clean, organized, and guest-ready host stand</li>
<li>Keep the restaurant entrance, doors, windows, and foyer clean and presentable</li>
<li>Perform assigned opening and closing side work</li>
<li>Collect, clean, and organize menus</li>
<li>Ensure menus are current and presentable</li>
<li>Communicate menu-printing and replacement needs to management, including special menus as needed</li>
<li>Work with bussers and servers to ensure tables are reset quickly and correctly</li>
<li>Occasionally clear tables when needed</li>
<li>Check restrooms as appropriate to ensure cleanliness and proper stocking</li>
<li>Communicate guest needs, comments, and service issues to management and the kitchen as appropriate</li>
<li>Assist management and the front-of-house team as needed to support smooth operations</li>
<li>Maintain health, safety, and sanitation standards</li>
<li>Ensure CHG and Bouzy standards are upheld</li>
</ul><h3 class="jobSectionHeader">Qualifications</h3>
Preferred
<ul><li>Prior host or front-of-house experience preferred</li>
<li>Experience with reservation and phone systems preferred</li>
<li>Ability to read the room and recognize where support is needed</li>
<li>Interest in food, beverage, and hospitality</li>
</ul>
Required
<ul><li>Strong communication skills</li>
<li>Ability to stay organized and attentive in a fast-paced environment</li>
<li>Ability to manage reservations, phones, and guest flow accurately</li>
<li>Ability to maintain professionalism and hospitality under pressure</li>
<li>Coachable attitude and willingness to maintain standards</li>
<li>Ability to work as part of a team and support front-of-house operations</li>
</ul><h3 class="jobSectionHeader">Schedule</h3>
<ul><li>Part-time position</li>
<li>Most shifts will be nights and weekends</li>
<li>Schedule based on business needs</li>
</ul><h3 class="jobSectionHeader">Apply</h3>
This role is well suited to someone who is naturally hospitable, organized, and highly aware of what is happening in the room. A strong host helps control flow, protect the guest experience, and keep the front of house from drifting into chaos.</div>

Host

Simcoe IT

Guest Receiving Officer (Female)Industry: Restaurant / Hospitality Job Type: Full-Time Location: Valencia Town, Lahore Salary: PKR 55,000 - 60,000 per month Working Hours: 2:00 PM &ndash; 11:00 PM Working Days: 6 Days a Week (Monday Off)Job OverviewWe are looking for a professional and customer-oriented Guest Receiving Officer to join our restaurant team. The ideal candidate will be responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a smooth and pleasant dining experience.Key Responsibilities<ul><li>Welcome and assist guests in a friendly and professional manner.</li><li>Manage reservations, bookings, and walk-in customers.</li><li>Coordinate table allocation and seating arrangements.</li><li>Handle guest inquiries, concerns, and special requests efficiently.</li><li>Maintain a positive first impression of the restaurant.</li><li>Coordinate with service staff to ensure smooth guest flow.</li><li>Manage phone calls and reservation requests professionally.</li><li>Monitor waiting lists and update guests on seating availability.</li><li>Ensure the reception area remains clean, organized, and presentable.</li><li>Support management in maintaining high customer satisfaction standards.</li></ul>Requirements<ul><li>Female candidate with 2&ndash;3 years of relevant experience in hospitality, restaurants, hotels, or customer service.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and customer-focused attitude.</li><li>Strong problem-solving and guest-handling abilities.</li><li>Ability to work effectively in a fast-paced environment.</li><li>Basic knowledge of front-desk and reservation management.</li><li>Proficiency in MS Office and basic computer operations is preferred.</li></ul>Pay: Rs55,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Do you have any experience in hospitality, restaurant, hotel, customer service or any kind of front desk roles? If yes, please specify.</li><li>Have you previously handled guest reception, reservations, or front-desk operations? </li><li>Are you comfortable working from 2:00 PM to 11:00 PM, six days a week (Monday off)?</li><li>Are you currently residing in Lahore or able to commute to Valencia Town, Lahore?</li><li>Do you have experience using reservation systems, MS Office, or other front-desk software?</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Guest Receiving Officer (Female)

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