reservations agent

PALMS CASINO

<div>The Agent Reservations and PBX is responsible for receiving in bound phone calls and booking future guest reservations and answering phone calls from in-house guests. Agent is responsible for handling guest requests in accordance to brand and service standards.<p></p><p>
The following statements are intended as general illustrations of the work in this class and are not all inclusive for specific positions.</p><ul><li><p>
Provide superior service to guests.</p></li><li><p>
Assist guests with inquiries regarding room and/or dinner reservations.</p></li><li><p>
Book guest room reservations.</p></li><li><p>
Answer incoming calls and transfer to appropriate line.</p></li><li><p>
Assist guest with wake up calls.</p></li><li><p>
Dispatch the bell desk and engineering using a radio.</p></li><li><p>
Assist the front desk with their calls.</p></li><li><p>
Work in conjunction with the Casino Marketing Team regarding their events and promotions.</p></li><li>
Consistent and regular attendance is an essential function of this job</li><li>
The Reservations &amp; PBX Agent performs other duties as assigned to support the efficient operation of the department and assumes other responsibilities, duties, tasks and assignments that contribute to the mitigation or response to any public health emergency.</li><li>
Ability to obtain and maintain a Nevada Gaming Registration.</li></ul><p></p><p><b>
Qualifications:</b></p><p><b>
Physical Requirements/ Working Conditions &ndash; Environment:</b></p><ul><li>
The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.
</li><li>SMGHA, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law.</li><li>
Experience working on a keyboard and to type 35 wpm</li><li>
Ability to accurately enter information</li><li>
Ability to communicate effectively and make caller feel comfortable.</li><li>
Strong organizational skills.</li><li>
Ability to multi-task.</li><li>
Ability to solve routine problems.</li><li>
Ability to up-sell guests.</li><li>
Must be able to spend a majority of the day on the phone</li><li>
Must be at least 21 years of age</li><li>
Primary work environment is in a climate-controlled office setting.</li><li>
Incumbents may be required to work evening, weekend and holiday shifts.</li><li>
Must be able to work in a fast-paced, high-demand environment.</li><li>
Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
</li><li>Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.</li><li>
Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.</li><li>
Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.</li><li>
Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.</li><li>
Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of visitors or facility.</li><li>
Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel.</li><li>
Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.</li><li>
The employee may be exposed to fumes or airborne particles including secondhand smoke.</li></ul></div>

Agent Reservations and PBX - FT

Xanterra

<b>Overview (Text Only):</b><br>
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
<br><br>
<b>Our Mission:</b> We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
<br><b>Our Vision:</b> Enriching people’s perspective through inspired travel
<br><b>Our Values:</b> Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
<br><br>
See what our team members have to say about this great opportunity!
<br><ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
<br>AR, AZ, CO, FL, LA, MN, TX, and WI.
<br><br>
Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
<br><br>
<b>Responsibilities (Text Only):</b><br>
<ul>
<li>Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.</li>
<li>Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.</li>
<li>Manifesting: Assist with basic manifesting functions as assigned by the Documents & Manifests lead.</li>
<li>Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.</li>
<li>Guest Support: Assist with overflow service calls during peak times in the Call Center as required.</li>
<li>Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.</li>
<li>Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.</li>
<li>Other Duties as assigned by management.</li>
</ul>
<b>Qualifications (Text Only):</b><br>
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work collaboratively across departments and adapt to changing priorities.</li>
<li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).</li>
<li>Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.</li>
<li>Cruise or tour operations / reservations experience preferred.</li>
<li>Preferred experience managing processes with timelines.</li>
<li>Proficiency with Reservations and Operations systems (Seaware Core preferred)</li>
<li>This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.</li>
</ul>
<b>BENEFITS:</b> For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
<br><br>
<b>EEO:</b> Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
<br><br>
<b>Work Environment:</b> Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operations Agent

Windstar Cruises

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Mission
 </strong>
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 <br/>
 <br/>
 <strong>
  Our Vision
 </strong>
 : Enriching people&rsquo;s perspective through inspired travel
 <br/>
 <br/>
 <strong>
  Our Values
 </strong>
 :
 <strong>
  W
 </strong>
 elcoming,
 <strong>
  I
 </strong>
 nnovative,
 <strong>
  N
 </strong>
 ow,
 <strong>
  D
 </strong>
 iscipline,
 <strong>
  S
 </strong>
 erve,
 <strong>
  T
 </strong>
 eamwork,
 <strong>
  A
 </strong>
 uthentic,
 <strong>
  R
 </strong>
 esponsible
 <br/>
 <br/>
 See what our team members have to say about this great opportunity!
 <br/>
 <br/>
 <ul>
  <li>
   "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
  </li>
  <li>
   "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
  </li>
  <li>
   "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Full-time positions available to work remotely as long as you live in one of these states:
  <br/>
  <br/>
 </strong>
 <strong>
  AR, AZ, CO, FL, LA, MN, TX, and WI.
  <br/>
  <br/>
 </strong>
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
  </li>
  <li>
   Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
  </li>
  <li>
   Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
  </li>
  <li>
   Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
  </li>
  <li>
   Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
  </li>
  <li>
   Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
  </li>
  <li>
   Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
  </li>
  <li>
   Other Duties as assigned by management.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent written and verbal communication skills.
  </li>
  <li>
   Ability to work collaboratively across departments and adapt to changing priorities.
  </li>
  <li>
   Strong organizational skills and ability to manage multiple tasks simultaneously.
  </li>
  <li>
   Self-starter with excellent task management skills
  </li>
  <li>
   Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
  </li>
  <li>
   Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
  </li>
  <li>
   Cruise or tour operations / reservations experience preferred.
  </li>
  <li>
   Preferred experience managing processes with timelines.
  </li>
  <li>
   Proficiency with Reservations and Operations systems (Seaware Core preferred)
  </li>
  <li>
   This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  BENEFITS:
 </strong>
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 <br/>
 <br/>
 <strong>
  EEO:
 </strong>
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 <br/>
 <br/>
 <strong>
  Work Environment:
 </strong>
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>


Premier Island Management Group

<div><p><b>Location:</b> Portofino Resort</p><p><b>
Department:</b> Front Desk</p><p><b>
Status:</b> Full-Time Year-Round</p><p><b>
Salary:</b> $50,000</p><p><b>
Hours/Days:</b> Days and hours vary, including nights, weekends, and holidays.</p><p></p><p><b><br>
Proficiency in property management systems. Degree and/or experience in hospitality management or related field. Strong leadership and team coordination skills across departments. Ability to multitask in a fast-paced environment with flexibility for evenings, weekends, and holidays.</b></p><p></p><p><br>
I. Job Description:</p><p>
To assist our guests, owner, and other Portofino staff efficiently, courteously, and</p><p>
professionally in front office functions, while maintaining the resort's standards of</p><p>
service, quality, and hospitality at all times. To ensure proper coverage in all front office</p><p>
related areas, in addition to responding to guest challenges and requests.</p><p>
II. Job Requirements:</p><ul><li>Great customer service skills, verbal and written</li><li>Strong communication ability with emphasis on follow-up to insure 100% guest satisfaction</li></ul><p>
and over the telephone.</p><ul><li>Able to demonstrate problem-solving skills and the ability to project a positive attitude in</li></ul><p>
person and over the telephone.</p><ul><li>Coordinates all guest issues or concerns with the Front Office Manager.</li><li>Required to assist the front desk with reservations, housekeeping, owner relations</li></ul><p>
and maintenance.</p><ul><li>Maintains open communication with reservations, housekeeping, owner relations, and</li></ul><p>
maintenance.</p><ul><li>Able to work all flexible schedules, including weekends, nights, and holidays.</li><li>Must meet grooming and uniform standards,</li><li>Requires strong organizational skills.</li><li>Required to work independently.</li><li>Perform in a professional, pleasant, and efficient manner at all times.</li><li>Communicates daily with the Front Office Manager.</li></ul><p></p><p><br>
III. Job Responsibilities / Duties:</p><ul><li>Train all new employees on reservations, front desk, and PBX processes, service</li></ul><p>
recovery options, and PIMG culture (MVV and non-negotiables).</p><ul><li>Complete Daily Line Up with all shifts.</li><li>Coordinate all training material and checklists with the Front Office Manager, update</li></ul><p>
training materials as required.</p><ul><li>Prepare the weekly staff schedule for approval by the Front Office Manager. Oversee</li></ul><p>
daily staffing levels in reservations, front desk, and PBX.</p><ul><li>Responsible for updating all shifts on any issues or events that they need to be aware</li></ul><p>
of.</p><ul><li>Ensure all items on the department's daily checklist are accomplished.</li><li>Communicate to other departments guest and operational concerns. Coordinate</li></ul><p>
resolution for all items.</p><ul><li>Coordinate daily activities and follow up with the FO Manager. Follow up on all guest</li></ul><p>
service recovery opportunities and financial adjustments.</p><ul><li>Make sure all staff are informed of and process changes and kept abreast of all</li></ul><p>
items that need attention.</p><ul><li>Monitor all daily pass requests for completion.</li><li>Assure staff are in proper uniform and wearing a name tag at all times. Any Concerns</li></ul><p>
or issues should be corrected immediately, and communicate items to the FO Manager.</p><ul><li>Assist with supply inventory and ordering.</li><li>Serving as after-hours contact for Portofino condos in emergency situations &amp; for off-</li></ul><p>
site properties if other managers are unavailable.</p><p></p><p><br>
Front Desk:</p><ul><li>Guest registration and room assignments, accommodating special requests whenever</li></ul><p>
possible.</p><ul><li>Coordinating pre-keying of group arrivals and remote check-ins.</li></ul><p></p><ul><li><br>
Have thorough knowledge of the resort, rates, adventure packages, and discounts.</li></ul><p>
Knowledge of how to handle these and how they relate to other departments.</p><ul><li>Have thorough knowledge of resort credit and check cashing policies and procedures</li></ul><p>
and adhere to them. Knowledge of cash handling procedures.</p><ul><li>Develop an intimate knowledge of reservation computer systems.</li><li>Develop an intimate knowledge of unit locations, types, outlets, hours of operation, and</li></ul><p>
staff.</p><ul><li>Notify housekeeping of late check-outs, early departures, special requests, and early</li></ul><p>
check-ins.</p><ul><li>Guest and owner check out and special handling of accounts, to include billing</li></ul><p>
scenarios, city ledgers, multiple folios, transfers, and disputed charges.</p><ul><li>Knowledge of operating procedures for mail, packages, and message handling.</li><li>Ensure daily completion of: exceeds credit report, non-zero report, emergency reports,</li></ul><p>
and bucket checks.</p><p></p><p><br>
Reservations:</p><ul><li>Maintain a working knowledge of the reservation's department.</li><li>Accept same-day and future reservations when necessary.</li><li>Have thorough knowledge of the reservation system and call tracking systems.</li><li>Review daily call volume/activity reports with Front Office Manager.</li><li>Answer phones using proper etiquette and modulations.</li><li>Handle guest complaints, requests, and discounts that surpass the agent's restrictions.</li><li>Ensure daily department checklists are being completed.</li><li>Running of unassigned reservations report &amp; delinquent deposit report to ensure all</li></ul><p>
are caught up and handled as needed.</p><p></p><p><br>
PBX:</p><ul><li>Knowledge of the phone operating system and text messaging services for guests &amp;</li></ul><p>
Property communication.</p><p></p><ul><li><br>
Reviewing that daily responsibilities of PBX agent(s) are being completed (daily</li></ul><p>
packet making, checking registration cards from arrivals, notifying early arrivals once the room</p><p>
is ready, Zingle uploads, etc.</p><ul><li>Assure stations are kept clean and in good working order. Maintain supplies needed</li></ul><p>
at each station.</p><ul><li>Assure operators are following up with guests to make sure requests have been</li></ul><p>
completed to their satisfaction.</p><ul><li>Perform any reasonable request as directed by management.</li></ul><p>
Supervisory Responsibility:</p><ul><li>Responsible for supervising a staff of 5 - 15 employees.</li><li>Responsible for covering operational shifts in the absence of hourly employees.</li><li>Responsible for handling all guest issues or concerns as needed.</li></ul><p></p><p><br>
Educational and/or equivalent in experience requirements:</p><p>
1 - 3 years Front Office Experience preferred or Hospitality Degree.</p><ul><li>Computer knowledge, Word, and Excel.</li><li>Ability to read and communicate effectively.</li><li>Ability to organize and effectively present information to respond to questions from</li></ul><p>
guests, owners, and fellow team members.</p><ul><li>Ability to positively and professionally handle guest issues.</li></ul><p>
VI. Specialized equipment or machines used in the course of the duties of the</p><p>
position.</p><p>
Computer, printer, calculator, and standard office equipment and machines as required.</p><p>
VII. Physical Demands:</p><p>
While performing the duties of this job, the employee is regularly required to use their hands</p><p>
and is required to talk and hear. The employee is frequently required to stand and walk.</p><p>
The employee may occasionally be required to reach with hands and arms. Specific</p><p>
vision abilities required by this job include close vision, peripheral vision, and the ability to</p><p>
adjust focus.</p><p></p><p><br>
The physical demands described here are representative of those that must be met by</p><p>
an employee to successfully perform the essential functions of this job. Reasonable</p><p>
accommodations may be made to enable individuals with disabilities to perform the</p><p>
essential functions.</p><p>
VIII. Work Environment:</p><p>
High traffic area office environment with low to high noise levels depending on the</p><p>
amount of daily arrivals or departures.</p><p>
The work environment characteristics described here are representative of those an</p><p>
employee encounters while performing the essential functions of this job. Reasonable</p><p>
accommodations may be made to enable individuals with disabilities to perform the</p><p>
essential functions.</p><p>
IX. Additional Remarks:</p><p>
Ability to work with minimum supervision and a high degree of autonomy.</p></div>

Assistant Portofino Front Office Manager - Po

Stonebridge Companies

<div><div>City, State:</div>
New York, New York<div></div>
Pay Range: $27.46 - $29.46 per hour<div></div><div><br>
Title: PBX Operator</div><div>
Location: New York, NY</div><div>
FLSA: <i>Non-Exempt</i></div><div>
Status: <i>Full-time</i></div><div>
Reports to: Front Office Manager</div><div>
Pay Range: <i>$27.46 - $29.46 per hour</i></div><div></div><div>
Job Summary: The PBX Operator is responsible for handling all incoming and outgoing hotel phone calls efficiently, courteously, and professionally while adhering to the hotel&rsquo;s standard operating procedures. This role ensures that calls are directed appropriately and provides exceptional service to guests and associates.</div><div></div><div>
Essential Functions and Duties:</div><ul><li><div>
Greet guests and associates with a friendly, service-oriented approach.</div></li><li><div>
Answer all calls promptly and courteously, ensuring efficient service.</div></li><li><div>
Handle check-ins and checkouts in a friendly, efficient and courteous manner.</div></li><li><div>
Respond to guest inquiries regarding hotel services, facilities, and hours of operation.</div></li><li><div>
Deliver messages accurately and maintain guest privacy at all times.</div></li><li><div>
Provide accurate directions to the hotel and information about the local area.</div></li><li><div>
Be familiar with hotel emergency procedures and VIP guest protocols.</div></li><li><div>
Serve as the radio dispatcher and follow proper radio and paging procedures.</div></li><li><div>
Record and follow up on all guest requests, ensuring timely completion.</div></li><li><div>
Process wake-up calls and maintain the filing system for guest registration cards.</div></li><li><div>
Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.</div></li><li><div>
Maintains high standards of personal appearance and grooming, which include compliance with the dress code.</div></li><li><div>
This role is cross trained in Guest Service agent, Reservations and also provides back-up to the front desk or other administrative positions within the front office when needed and scheduled.</div></li><li><div>
Comply with all company standards and policies as established in the employee handbook</div></li><li><div>
Attend meetings/trainings as required by management.</div></li><li><div>
Performs any other duties as requested by supervisor.</div></li></ul><div></div><div><i>
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.</i></div><div></div><div>
Required Experience, Education, and Skills:</div><ul><li><div>
One year or more of related experience or training in a similar role.</div></li></ul><ul><li><div>
Ability to maintain guest privacy and handle confidential information.</div></li></ul><ul><li><div>
Excellent communication and organizational skills.</div></li></ul><div></div><div>
Work Environment:</div><ul><li><div>
The role involves frequent interaction with guests and team members in a busy hotel setting.</div></li></ul><ul><li><div>
This position requires long periods of sitting and using a telephone system.</div></li></ul><ul><li><div>
Must be available to work various shifts, including evenings, weekends, and holidays as needed.</div></li></ul><div></div><div>
Other Duties:</div><div>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.</div><div></div><div><br>
Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.</div><div></div><div>
Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.</div><div></div><div>
All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:</div>
2026-03-11<div></div><div>
Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.</div></div>

PBX Operator

Aisle & Abroad

<div>
 <strong>
  Position Overview
  <br/>
 </strong>
 We are currently seeking a dependable and detail-oriented
 <strong>
  Booking &amp; Reservations Assistant
 </strong>
 to support scheduling and reservation coordination. This role focuses on assisting with booking requests, organizing details, and ensuring all arrangements are handled accurately and efficiently.
 <br/>
 <br/>
 This is a fully remote position ideal for individuals who are organized, responsive, and enjoy working in a structured, client-focused environment.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist with coordinating bookings, reservations, and scheduling requests
  </li>
  <li>
   Gather and organize client information and preferences
  </li>
  <li>
   Review reservation details to ensure accuracy and completeness
  </li>
  <li>
   Communicate confirmations, updates, and follow-ups in a timely manner
  </li>
  <li>
   Maintain organized records of bookings and client interactions
  </li>
  <li>
   Support a smooth and efficient coordination process from start to finish
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong organizational and multitasking skills
  </li>
  <li>
   Clear and professional communication abilities
  </li>
  <li>
   Ability to work independently in a remote environment
  </li>
  <li>
   Detail-oriented with strong follow-through
  </li>
  <li>
   Comfortable using email, online systems, and scheduling tools
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred (Not Required)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in customer service, administrative support, or coordination roles
  </li>
  <li>
   Interest in travel, hospitality, or event-related services
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flexible remote work environment
  </li>
  <li>
   Structured onboarding and ongoing guidance
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   Opportunities for growth based on performance
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   Supportive and collaborative team setting
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  Work Environment
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 This is a remote role requiring a reliable internet connection and the ability to stay organized and productive in a virtual workspace.
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  Apply Today
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 If you enjoy coordinating details, assisting with reservations, and working in a flexible remote environment, we encourage you to apply.
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 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Booking & Reservations Assistant (Remote) | No Experience Needed

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