reservations agent saudi only

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25204989
 
 
 
 Job Category
 
 Reservations
 
 
 
 Location
 
 The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia, 12912VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
 
 
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Reservations Agent (Saudi Only)

<div>Additional Information 
Job Number25204989 
Job CategoryReservations 
LocationThe St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia, 12912 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Mandarin Oriental Hotel Group

<div>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.

About the job

Based at the Mandarin Oriental Al Faisaliah Riyadh within the Revenue Department in Riyadh, the Reservations Agent is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice, recognizing and anticipating individual guest needs while ensuring a complete follow up. Reservations Services Agent will assist our guests and colleagues in emergency by distributing our emails, alerts, and messages in timely manner. You will be responsible to maintain effective communication on all reservations made (including Rooms, Food and Beverage and Spa) to ensure smooth and efficient service delivery.

As Reservations Agent, you will be responsible for the following duties:
<ul>
<li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li>
<li>Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li>
<li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li>
</ul>
As Reservations Agent, we expect from you:
<ul>
<li>Answer hotel&rsquo;s main telephone number and connect guest and colleagues to the correct telephone extension.</li>
<li>Greet all callers with warm and sincere greeting.</li>
<li>Process and confirm guest reservations made by clients for Rooms, F&amp;B and Spa.</li>
<li>Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers.</li>
<li>Accommodate and document special requests.</li>
<li>Maintain established filing system for all correspondence and collate reports as required by Revenue &amp; Reservations Manager or Assistant Manager.</li>
<li>Supports customer loyalty and property&rsquo;s brand standards by delivering service excellence throughout each customer experience.</li>
</ul><ul><li>Ensures an excellent working relationship with all colleagues within the hotel.</li>
<li>Joint Sales calls with team as required.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
 Benefits:
<ul><li>A competitive salary.</li>
<li>A competitive incentive.</li>
<li>Health insurance.</li>
</ul>
We&rsquo;re Fans. Are you?</div>

Reservations Agent

Nexfit

Job Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li><li>Saudi citizen</li></ul>Job Types: Full-time, ContractContract length: 12 monthsJob Type: Full-timePay: ﷼2,000.00 - ﷼2,500.00 per monthApplication Question(s):<ul><li>What is your expected salary? (you must answer this question to consider your application)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>

Female Sale specialist (Saudi)

أديرا للضيافة | Adeera Hospitality - a PIF Company

<div>
 
 كن جزءًا من أحد المشاريع الفندقية الرائدة في قلب مركز الملك عبدالله المالي (كافد)! حيث يجتمع عمق الضيافة السعودية مع معايير التميّز العالمية. يقدم هذا الفندق الفاخر تجارب ضيافة متكاملة تشمل مطاعم راقية وخدمات مبتكرة، تعكس الطابع العصري لمدينة تنبض بالتطور والطموح.
 
 
 
 
 
 نرحب باستقبال طلبات التوظيف لمختلف الإدارات.
 
 
 للاطلاع على التفاصيل والتقديم، يُرجى زيارة الرابط التالي:
 
 
 https://careers.adeera.com
 
 
 
 
 
 
 
 
 Be part of a landmark addition to the King Abdullah Financial District (KAFD) &mdash; a new luxury hotel at the heart of Riyadh&rsquo;s financial hub. Where authentic Saudi warmth meets global excellence, this hotel stands at the very heart of KAFD.
 
 
 
 
 
 A place alive with Saudi Arabia&rsquo;s progressive energy, through destination dining and curated experiences, capturing the pulse of a district in constant evolution.
 
 
 
 
 
 Available positions are open across all functions.
 
 
 
 
 
 To learn more and to apply please visit the link
 
 
 https://lnkd.in/dvB27XkR
 
 
 
 
 
 
 
 
 Positions:
 
 
 
 
 
 
 Culinary
 
 
 <ul>
 <li>
 Chef de Cuisine
 </li>
 <li>
 Saudi Restaurant Chef de Cuisine
 </li>
 <li>
 Executive Pastry Chef
 </li>
 <li>
 Chef De Partie
 </li>
 <li>
 Culinary Coordinator
 </li>
 <li>
 Executive Sous Chef
 </li>
 <li>
 Head Butcher
 </li>
 <li>
 Sous Chef
 </li>
 <li>
 Saudi Restaurant Sous Chef
 </li>
 </ul>
 
 
 
 
 
 Engineering
 
 
 <ul>
 <li>
 AC Technician
 </li>
 <li>
 Asst. Director of Engineering
 </li>
 <li>
 Boiler / Plant Room Supervisor
 </li>
 <li>
 Duty Engineer
 </li>
 <li>
 Electrician - Technician
 </li>
 <li>
 Engineering Coordinator
 </li>
 <li>
 Engineering Team Leader
 </li>
 <li>
 Kitchen Technician
 </li>
 <li>
 Plumber
 </li>
 </ul>
 
 
 
 
 
 Executive Office
 
 
 <ul>
 <li>
 Health &amp; Safety Manager
 </li>
 <li>
 PA to General Manager
 </li>
 </ul>
 
 
 
 
 
 Finance
 
 
 <ul>
 <li>
 Asst. Director of Finance
 </li>
 <li>
 Payroll Executive
 </li>
 <li>
 Procurement Executive
 </li>
 <li>
 Procurement Manager
 </li>
 </ul>
 
 
 
 
 
 Food &amp; Beverage
 
 
 <ul>
 <li>
 Assistant Director of F&amp;B
 </li>
 <li>
 Executive Lounge &amp; Pool Manager
 </li>
 <li>
 F&amp;B Coordinator
 </li>
 <li>
 Restaurant Manager
 </li>
 <li>
 Saudi Restaurant Manager
 </li>
 <li>
 Banquet Operations Manager
 </li>
 </ul>
 
 
 
 
 
 Information Technology
 
 
 <ul>
 <li>
 IT Specialist
 </li>
 </ul>
 
 
 
 
 
 Rooms
 
 
 <ul>
 <li>
 Chief Concierge
 </li>
 <li>
 Duty Manager
 </li>
 <li>
 Executive Housekeeper
 </li>
 <li>
 Guest Services Manager
 </li>
 <li>
 Housekeeping Manager
 </li>
 <li>
 Housekeeping Order Taker
 </li>
 <li>
 Housekeeping Room Attendant
 </li>
 <li>
 Housekeeping Team Leader
 </li>
 <li>
 Laundry Team Leader
 </li>
 <li>
 Rooms Coordinator
 </li>
 <li>
 Tailor
 </li>
 <li>
 Uniform Room Attendant
 </li>
 </ul>
 
 
 
 
 
 Sales &amp; Marketing
 
 
 <ul>
 <li>
 Assistant Director of Marketing
 </li>
 <li>
 Assistant Director of Sales
 </li>
 <li>
 Director of Events
 </li>
 <li>
 Director of Revenue
 </li>
 <li>
 Events Coordinator
 </li>
 <li>
 Reservations Supervisor
 </li>
 <li>
 Reservations Manager
 </li>
 <li>
 Sales Coordinator
 </li>
 <li>
 Sales Manager
 </li>
 </ul>
 
 
 
 
 
 Security
 
 
 <ul>
 <li>
 Director of Security
 </li>
 <li>
 Security Manager
 </li>
 </ul>
 
 
 
 
 
 Stewarding
 
 
 <ul>
 <li>
 Chief Steward
 </li>
 <li>
 Stewarding Team Leader
 </li>
 </ul>
 
 
 
 
 
 Human Resources
 
 
 <ul>
 <li>
 Learning &amp; Development Coordinator
 </li>
 <li>
 Learning &amp; Development Manager
 </li>
 <li>
 People &amp; Culture Executive
 </li>
 <li>
 Talent Acquisition Manager
 </li>
 </ul>
</div>

Luxury Hotel - KAFD

Anoware

Company Activity: We are a Saudi-based technology company specialized in:<ul><li>Web &amp; Mobile Application Development</li><li>Custom Software Solutions</li><li>ERP &amp; CRM Systems</li><li>AI &amp; Automation Solutions</li><li>Digital Transformation Services</li></ul>Job Description: This is a commission-only opportunity.You earn 10% commission per closed &amp; paid deal. No salary. No fixed working hours. No targets or obligations.Your role is simple:<ul><li>Bring new B2B clients</li><li>Introduce our services</li><li>We handle proposals, pricing, contracting, and delivery</li></ul>Commission is paid only after the client signs and payment is received.What We Provide:<ul><li>Company profile</li><li>Service overview</li><li>Pricing ranges</li><li>Full delivery and execution</li></ul>Who This Is For:<ul><li>Independent sales agents</li><li>Business brokers</li><li>Freelancers with business connections</li><li>Anyone with access to decision-makers</li></ul>Important Notes:<ul><li>This role is not employment (independent sales agent)</li><li>Commission applies to new clients only</li><li>No authority to sign contracts or set final prices</li></ul>Income Potential: Unlimited &ndash; based on your performance.Job Type: PermanentPay: ﷼1.00 - ﷼10,000,000.00 per month

Commission-Based Sales Agent (B2B) – 10%

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>Provide comprehensive best in class sales support across all channels and segments to Emirates trade partners in order to maximize revenue and achieve commercial targets Support the sales teams and external customers ensuring that all requests are actioned promptly.
<ul><li>Create, update, and maintain customer and agency records accurately.
</li><li>Handle general trade partner and customer enquiries, ensuring prompt resolution or escalation when required.
</li><li>Receive, investigate, and resolve client complaints to ensure high levels of customer satisfaction.
</li><li>Liaise with internal departments to obtain required information for timely and accurate sales support.
</li><li>Ensure all transactional sales activities are processed efficiently to minimise delays and enhance service delivery.
</li><li>Coordinate and support Sales Teams in selling and marketing Emirates products through efficient handling of direct mail, telesales, and correspondence.
</li><li>Compile regular and ad-hoc sales and commercial reports accurately and within stipulated deadlines.
</li><li>Maintain a structured and retrievable filing system for all sales documentation to avoid delays or data loss.
</li><li>Regularly update and maintain records on Salesforce.com and other Emirates Group systems.
</li><li>Support the Sales Support Team Leader / Sales Support Manager with ad-hoc tasks and projects as required.
</li><li>Troubleshoot trade partner issues and resolve contractual and operational queries to maximise sales opportunities.
</li><li>Ensure timely and accurate distribution of fare rules, contracts, and commercial communications across all sales channels.
</li><li>Maintain a strong understanding of all Emirates commercial products and initiatives in the market.
</li><li>Prepare, circulate, and track commercial and sales advisory notices with appropriate approvals and documentation.
</li></ul><ul><li>Obtain approvals, maintain records, and provide statistics for ad-hoc commercial activities, including:
<ul><li>Fare amendments and waivers
</li><li>Conditions of carriage amendments
</li><li>Excess baggage approvals
</li><li>Ticket validity changes and class switches
</li><li>Skywards status matches
</li><li>Agent AD tickets and special agent fares
</li><li>Chauffeur Drive, STPC bookings, Marhaba lounge passes, etc.
</li></ul></li><li>Create reservations, arrange ticketing, and ensure fare collection as instructed.
</li><li>Resolve booking discrepancies and operational issues efficiently. 
</li></ul> 
<ul><li>Handle nationwide group business enquiries and provide quotations and reservations within agreed timelines.
</li><li>Work closely with Sales Teams to actively solicit and support group business, including ad-hoc and series groups.
</li><li>Build and manage group requests using the GYM Application, including:
<ul><li>Creating group contracts
</li><li>Monitoring group blocks throughout the full lifecycle
</li><li>Managing deposits, cancellations, and capacity adjustments
</li></ul></li><li>Ensure compliance with all group procedures, policies, and guidelines.
</li><li>Book and coordinate special group services such as STPC, seat allocations, meals, SSRs, and group check-in.
</li><li>Maintain accurate group records before, during, and after travel, and follow up on post-departure activities.
</li><li>Produce monthly and periodic group sales performance reports for Commercial Management.
</li><li>Administer and coordinate client and agency familiarisation events.
</li><li>Liaise with internal and external stakeholders to ensure all logistical arrangements, reservations, and documentation are in place.
</li><li>Ensure events are executed smoothly and contribute to incremental revenue generation.
</li><li>Coordinate with internal departments including Airports, Reservations Services, EGTIF, Accounting, and Revenue Optimisation.
</li><li>Build strong working relationships with local Sales Teams and the Revenue Optimisation department in Dubai.
</li><li>Remain updated on airline policies, procedures, industry regulations, and market developments.
</li><li>Communicate accurate and timely information to clients and stakeholders.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>Qualification:
 
- 10 years schooling or equivalent
 
 
Experience
 
- Customer Service/Customer Relations 3+ years
 
- Preferable work experience in an Airline or Travel Agency
 
 
Skills:
 
- Basic fares and ticketing qualification from a recognised institute or airline.
 
- Knowledge of fare construction and ticketing with an understanding of Computerised Reservation Systems (CRS)/MARS/Galileo/Sabre.
 
- Knowledge of MS Office packages.
 
- Knowledge of world geography.
Must have the right to live &amp; work in KSA.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Competitive Salary</div>

Senior Sales Support Assistant

Explore 1092+ Reservations agent saudi only in Riyadh Saudi Arabia this January. Find roles across top companies and apply now to boost your career.

1092 reservations agent saudi only jobs IN Riyadh Saudi Arabia

Reservations Agent (Saudi Only)

Reservations Agent (Saudi Only)

Reservations Agent

Female Sale specialist (Saudi)

Luxury Hotel - KAFD

Commission-Based Sales Agent (B2B) – 10%

Senior Sales Support Assistant