reservations manager

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
Localization:
This position is open exclusively to Saudi nationals only as part of our commitment to supporting local talent development and national workforce initiatives.
About The Role:
In the exciting role of Reservations/Core Manager and Telephone Operator, your responsibilities extend to creating rate plans, accurately loading rates into the property management system, and collaborating with the Revenue Director to optimize occupancy and achieve higher room rates. Additionally, you will play a crucial role in coordinating with the Rooms Division Manager to ensure smooth operations during high-occupancy periods, while also handling guest communications and telephone operations with professionalism and efficiency.
Four Seasons Hotel Riyadh:
Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.
Areas of responsibility are Core, Sales, Rooms.
Food &amp; Beverage:
The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.
Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.
SPA and Wellness:
Nestled within our establishment, our world-class spa offers an array of indulgent treatments in a serene and luxurious setting. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center.
Complementing this luxurious environment is our Spa department, boasting a diverse and dedicated team united in their mission to provide exceptional service to our esteemed guests.
Knowledge and Skills:
<ul><li>College education or equivalent experience.
</li></ul><ul><li>One to three years&rsquo; experience in a rooms division management capacity with Four Seasons or another related organization.
</li><li>Comprehensive computer and analytical skills, superior guest service and salesmanship skills. Proven success in a previous rooms division management position required, ability to manage multiple tasks, improve efficiency and productivity.
</li></ul><ul><li>Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
</li><li>Be part of a cohesive team with opportunities to learn, grow and develop.
</li><li>Have access to a robust benefit plan.
</li><li>Can engage in diverse and challenging work.
</li><li>Derive a sense of pride in work well done.
</li></ul>What to Expect:
Competitive Net Salary in a Tax-Free Environment
Competitive housing allowance
Transportation Allowance
30 days&rsquo; vacation
10 days Public Holidays per year
Complimentary employee meals
Medical Insurance
Life Insurance
Employee Assistance Program
Worldwide Complimentary Room Nights with Four Seasons
Laundry/dry cleaning for provided for work attire.
Growth &amp; Development opportunities
Additional Family Benefits apply.</div>

Reservations/Core Manager, Four Seasons Riyadh

Cluster Inter. Hotels

<ul><li>Answer phone calls and attend to guests' requests to book rooms or events at the hotel.</li><li>Check on the internal booking system and make the booking for the guest.</li><li>Obtain payment information and run credit/debit card payments when required.</li><li>Assist guests with booking transport such as taxis and giving directions where required.</li><li>Liaise with the other Reservations staff in the team and provide detailed handovers so that the next shift runs smoothly.</li><li>Send and receive emails and monitor the inbox for bookings.</li><li>Take and manage online booking through the online booking system.</li><li>Provide outstanding customer service to all guests at all times.</li><li>Follow up with guests who may have had an issue with online or telephone bookings.</li><li>Manage the booking schedule effectively.</li><li>Arrange or rearrange dates with clients when there is no space for their selected dates.</li><li>Ensure management and receptionist staff are kept up-to-date with bookings.</li></ul>Pay: BD200.000 per monthExperience:<ul><li>Hotel Reservations : 1 year (Preferred)</li><li>Opera Hotel PMS: 1 year (Preferred)</li></ul>Work Location: In person

Cluster Reservations Agent

The Ghoman Group

<div>
 AM Front Desk / PM Front Desk
 
 
 Pay Rate : $16 - $20 per hour
 
 
 Job responsibilities :
 
 
 Front Desk Agent Job Description:
 
 
 We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests&rsquo; payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure.
 
 
 <ul>
 <li>
 Address - Holiday Inn Indianapolis Airport North, 5601 Fortune circle w Indianapolis Indiana 46241
 </li>
 <li>
 Joining: Immediately !!!
 
 
 
 </li>
 </ul>
 Contact Person : Rachel Jean +1 (616) 405-2931
 
 
 Front Desk Agent Responsibilities:
 
 
 <ul>
 <li>
 Greeting and thanking guests in a sincere, friendly manner.
 </li>
 <li>
 Checking guests in on arrival and out on departure.
 </li>
 <li>
 Posting charges to appropriate guest accounts.
 </li>
 <li>
 Anticipating and addressing guests' needs, and resolving their problems and complaints.
 </li>
 <li>
 Assisting guests with disabilities.
 </li>
 <li>
 Operating switchboard and assisting with inquiries.
 </li>
 <li>
 Assisting the reservations manager with taking reservations.
 </li>
 <li>
 Collaborating and communicating with other internal departments to ensure guest satisfaction.
 </li>
 <li>
 Complying with company procedures and safety policies.
 </li>
 <li>
 Performing duties on a daily checklist.
 
 
 
 </li>
 </ul>
 Job Qualification :
 
 
 Front Desk Agent Requirements:
 
 
 <ul>
 <li>
 High school diploma or suitable equivalent.
 </li>
 <li>
 1+ years of front desk agent experience preferred.
 </li>
 <li>
 Well-groomed, professional appearance.
 </li>
 <li>
 Outstanding written and verbal communication skills.
 </li>
 <li>
 Team player.
 </li>
 <li>
 Physically agile, and able to stand for extended periods.
 </li>
 <li>
 Available to work shifts, over weekends, and on public holidays.
 </li>
 </ul>
</div>

Front Desk-Holiday Inn Fortune Cir.

DoubleTree by Hilton Downtown San Antonio

Hotel Front Desk Agent DoubleTree Downtown San Antonio is seeking friendly and experienced Front Desk Agents to join our team!Ideal Candidate will have previous full-service hotel experience and OnQ property management system knowledgeBase Pay: starting at $13/hour plus HOLIDAY PAYResponsibilities:<ul><li>Register guests and assigns rooms. Accommodates special requests whenever possible.</li><li>Demonstrate exemplary customer service</li><li>Ensure Outstanding customer care at all times.</li><li>Maintains a friendly, cheerful and courteous demeanour at all times.</li><li>Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.</li><li>Assists in preregistration and blocking of rooms for reservations.</li><li>Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.</li><li>Understands room status and room status tracking.</li><li>Knows room locations, types of rooms available, and room rates.</li><li>Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.</li><li>Knows the location and types of available rooms as well as the activities and services of the property.</li><li>Coordinates room status updates with the housekeeping department by notifying housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.</li><li>Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.</li><li>Knows how to use front office equipment.</li><li>Process guest check-outs.</li><li>Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,</li><li>Follows procedures for issuing and closing safe deposit boxes used by guests.</li><li>Uses proper telephone etiquette.</li><li>Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.</li><li>Attends department meetings.</li><li>Reports any unusual occurrences or requests to the manager or assistant manager.</li><li>Maintains the cleanliness and neatness of the front desk area.</li></ul>Job Type: Full-timeBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Front Desk Agent

Noir KSA

&lt;&lt;&lt; ONLY CANDIDATES WITH PREVIOUS EXPERIENCE IN SAME POSITION WILL BE ACCEPTED. MAKE SURE TO HAVE A PHOTO OF YOU IN YOUR CV WHEN APPLYING FOR THIS ROLE &gt;&gt;&gt;Position: Restaurant Supervisor (Fine dining Experienced)Starting Salary: SAR 3,500 to 4,000 (based on knowledge and skills) with FREE shared accommodation, transportation, and 1 duty mealRole Overview A frontline hospitality leader overseeing daily floor operations and guest service delivery, reporting to the Restaurant Manager. The Service Supervisor bridges the service team and management, upholding brand standards and shaping team culture across GCC locations.Key Responsibilities<ul><li>Lead and direct the FOH team throughout each service period, managing floor sections, table assignments, and service pace</li><li>Act as the senior guest contact on the floor &mdash; greeting VIPs, resolving complaints, and handling special requests with professionalism and cultural sensitivity</li><li>Conduct pre-service briefings covering specials, allergens, reservations, and service expectations; ensure team readiness before every service</li><li>Coach team members in real time on service technique, upselling, menu knowledge, and brand standards</li><li>Oversee reservations, walk-ins, and table allocation to optimise covers and minimise wait times, coordinating with kitchen and bar teams</li><li>Enforce grooming, uniform, and conduct standards; maintain GCC regulatory and hygiene compliance</li><li>Support the Restaurant Manager with shift reports, cover tracking, performance observations, and continuous improvement initiatives</li></ul>Qualifications &amp; Requirements<ul><li>Diploma or degree in Hospitality or Hotel Management preferred; food hygiene certification (GCC-compliant) required</li><li>3&ndash;5 years of progressive FOH experience in upscale or fine-dining environments, including 1&ndash;2 years in a leadership role</li><li>Prior GCC or Middle Eastern hospitality experience strongly preferred</li><li>Strong leadership and communication skills in English; Arabic or additional languages are an advantage</li><li>Deep understanding of GCC cultural etiquette and Islamic hospitality values</li><li>Calm, solutions-focused temperament with the ability to handle high-pressure situations gracefully</li></ul>Pay: ﷼3,500.00 - ﷼4,000.00 per monthApplication Question(s):<ul><li>ANSWERS FOR THE BELOW PRE-SCREENING QUESTIONS ARE REQUIRED.</li><li>Have you read and accept the duties and responsibilities, including the salary details that we mentioned for this role? Continue with your applications if &quot;Yes&quot;</li><li>In which city and country are you currently located?</li><li>Which country passport do you have? (Nationality)</li><li>How old are you? (Age)</li><li>How tall are you? (Height)</li><li>If selected for this role, after how many days before you can join our company?</li><li>How many years of experience do you have as a Restaurant Supervisor?</li></ul>Work Location: In person

Restaurant Supervisor (Fine dining Experienced)

A-1 Hospitality Group

<div>
 We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest&rsquo;s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
 
 
 Benefits:
 
 
 <ul>
 <li>
 Sick Pay
 </li>
 <li>
 Hotel Discounts
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 Perform all check-in and check-out tasks
 
 
 Manage online and phone reservations
 
 
 Inform customers about payment methods and verify their credit card data
 
 
 Register guests collecting necessary information (like contact details and exact dates of their stay)
 
 
 Welcome guests upon their arrival and assign rooms
 
 
 Provide information about our hotel, available rooms, rates, and amenities
 
 
 Respond to clients&rsquo; complaints in a timely and professional manner
 
 
 Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests&rsquo; needs
 
 
 Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
 
 
 Upsell additional facilities and services, when appropriate
 
 
 Maintain updated records of bookings and payments
 
 
 
 Qualifications
 
 
 
 Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role
 
 
 Experience with hotel reservations software, like OnQ or Opera
 
 
 Customer service experience
 
 
 Excellent communication and organizational skills
 
 
 <ul>
 <li>
 Must be willing to work weekends, holidays, and different shift times.
 
 
 
 </li>
 </ul>
 We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
</div>

Front Desk Agent - Part Time

Deep Sea Adventure

We are looking for a passionate and experienced Travel Consultant to join our growing team in Riyadh.Key Responsibilities:<ul><li>Handle flight reservations, ticketing, refunds.</li><li>Strong attention to detail in data entry and booking management.</li><li>Ability to add booking details, and sales activities within the CRM system.</li><li>Design and customize travel packages based on client requirements.</li><li>Assist customers with hotel bookings, transfers, visas, and holiday packages.</li><li>Coordinate with airlines, hotels, and suppliers to ensure smooth operations.</li><li>Achieve sales targets and contribute to company growth.</li></ul>Requirements:<ul><li>Saudi National.</li><li>Experience in airline ticketing, reservations, and travel operations.</li><li>Good knowledge of international destinations, visa requirements, and travel regulations.</li><li>Excellent communication and sales skills.</li><li>Fluent in Arabic and English.</li><li>Ability to work under pressure and handle multiple bookings efficiently.</li></ul>Application Question(s):<ul><li>This position is open exclusively to Saudi nationals. Do you meet this requirement?</li></ul>Experience:<ul><li>Reservations: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Work Location: In person

Travel Consultant

Search 4926+ Reservations manager jobs near you this June. New roles added regularly across leading industries. Apply today.